Novotel Edinburgh Centre

United Kingdom , Edinburgh
EDINBURGH, Lauriston Place, 80
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100 reviews shown

10/10

Exceptional

20 Feb 2026

Ruth

The room was clean and spacious. my room was cleaned every day and we had bottles of water and fresh milk every day.

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Sandra

The room was clean and spacious, all amenities supplied. The staff were kind and courteous, nothing too much trouble. The restaurant and bar staff were efficient and friendly. Overall this was a lovely break for me.

Self

10/10

Exceptional

11 Feb 2026

Amy Marie

Clean, close to major attractions, restaurant food was delicious - I would definitely stay here again.

Leisure Self

10/10

Exceptional

09 Feb 2026

Courtney

Definitely a must for solo travellers. I was supposed to be travelling with a friend but it turned out to be my first solo travel experience and I felt extremely safe and comfortable staying at the hotel and the staff were so friendly and welcoming. Will definitely be returning in the future.

Leisure Self

8/10

Excellent

09 Feb 2026

Melani

The room was very clean. however the bathroom is a very odd set up and is small, separate toilet again very small.
Was disappointed with the view which was at the back of the hotel looking at the bins. (room 202)

Friends_and_family Family

10/10

Exceptional

08 Feb 2026

Catherine

Staff courteous, easy check-in, good breakfast.

Leisure Partner

10/10

Exceptional

05 Feb 2026

Dean

Perfect

Leisure

10/10

Exceptional

19 Jan 2026

Anthony

Beautiful hotel, great location.

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Stephen

Staff including cleaner people are all very hel'ful. The location is good, though you may need a taxi or bus from the train station. We always walked and enjoyed.
The Edinburgh castle is a walking distance.
We love Edinburgh！

Leisure Partner

10/10

Exceptional

19 Jan 2026

Mary

Breakfast and staff were lovely

8/10

Excellent

15 Jan 2026

Catalina

Very clean, delicious food and gentle staff

Leisure Partner

10/10

Exceptional

12 Jan 2026

Siranush

Everything is great

Leisure Family

4/10

Poor

07 Jan 2026

Kieren

Bedroom was freezing, shower was either freezing cold or boiling hot. Couldn’t even use my fire stick on the tv to watch anything. The staff were not very welcoming or interested in going the extra mile.

Leisure Partner

8/10

Excellent

26 Dec 2025

Cyndi Maris

staff and excellent buffet choices

Leisure Family

10/10

Exceptional

23 Dec 2025

Katy

Great location, comfy beds, cosey vibes and beautiful breakfast!

Friends_and_family Family

6/10

Pleasant

21 Dec 2025

gabrielle

Few issues with the room - tv didn’t work upon arrival and we were travelling with children , the room was really dirty and had an asthma flare up - i had to keep
asking reception to help without them doing a lot. they had run out of hypo-allergenic pillows and had to
ask a couple of times - i also requested the room to be cleaned and it wasn’t. i wouldn’t recommend for anyone with allergies or asthma as no ventilation in the rooms. overall the hotel was nice and good choice at breakfast which is served till 11 at weekends and there is a late checkout of 12 which was excellent. the pool was cold but the facilities were nice

Leisure Family_with_children

10/10

Exceptional

19 Dec 2025

Mary

This hotel is perfect for visiting the main sights as it’s right on the doorstep of the old town. It provides excellent value for money with clean. Modern rooms, comfortable beds and pillows, hearty vast selection at breakfast and friendly staff. Highly recommended.

10/10

Exceptional

16 Dec 2025

Ning Xi

Room was clean and comfortable. There was some miscommunication when we requested to replace the sparkling water with still water and the housekeeping staff forgot to give us new towels after clearing the old ones but both issues were rectified after we called down.

10/10

Exceptional

11 Dec 2025

Amy

Really enjoyed our experience here. Hotel was spotless, room was warm and spacious. Separate toilet and bathroom with shower AND separate bath. Use of pool, gym and sauna are an excellent bonus. Would definitely stay again.

Leisure Partner

10/10

Exceptional

09 Dec 2025

Allen

Nice staff and room

Leisure Family

10/10

Exceptional

09 Dec 2025

Sian C

Great hotel in a great location!

10/10

Exceptional

03 Dec 2025

Paul

Excellent service from staff at reception and also staff in the restaurant

Business

10/10

Exceptional

01 Dec 2025

Emma

Modern, clean & good location.

8/10

Excellent

30 Nov 2025

Diane

The room was clean, the breakfast was varied and good.

Friends_and_family Friends

10/10

Exceptional

30 Nov 2025

Kyla

Lovely stay! Very nice location! Pretty and near old town! I loved my stay will be back! Only minus was the fire alarm going off early hours sat morning

Partner

6/10

Pleasant

29 Nov 2025

Emily

Room would have been good for adults only, but felt the hotel wasn’t very accommodating for younger guests. We had a 18month with us and requested a travel cot then wished we had brought our own as the one the hotel supplied only had a very very thin mattress that was really hard and bumpy and not comfortable at all so ended up having to put towels and blankets under the sheet and resulted in a very poor quality sleep. We had brought baby food with us with the plan to heat in the sink with boiling water from the kettle, but this didn’t go to plan as the sinks plug was broken. We asked staff if they would mind firing the food in the microwave and they advised no (at first we thought for health and safety but the staff advised us it was because we didn’t buy it on their premises) although nothing suitable on menu. When checking out I was on my own with a lot of luggage and pram and rang down to see if staff could assist and they advised this was not a service they provided.

If staying as adult only hotel is nice, bit random having the toilet seperate from bathroom and felt a bit claustrophobic. The food during dinner time for room service was really delicious and definitely worth eating at hotel if staying

Central location

Friends_and_family Family

10/10

Exceptional

28 Nov 2025

Andrew

Quite walkable to the Royal Mile and Waverley Station, maybe 10-15 minutes. Mostly flat, though Waverley itself is down a slope.
Breakfast was good and not too busy, though I stuck to the less busy times as advertised. Restaurant also quite qiet, though bar was busy on one night at least (there was a football game on!)
All-in-all, typical Novotel.

Leisure Self

10/10

Exceptional

19 Nov 2025

Nichola

Amazing hotel would thoroughly recommend. Staff were super friendly, room was modern and clean, and location was great.

Leisure Partner

8/10

Excellent

18 Nov 2025

Beatrice

All good. Great location

Leisure

6/10

Pleasant

11 Nov 2025

Brett

Breakfast

Business

8/10

Excellent

09 Nov 2025

Benjamin

Nice clean room, good location, excellent breakfast including a waffle iron!

Business Friends

8/10

Excellent

08 Nov 2025

Joanne

It was a great stay

8/10

Excellent

07 Nov 2025

Tracy

Great hotel grealocation great food

Friends_and_family Friends

10/10

Exceptional

03 Nov 2025

Daniel

Great location for a short stay in Edinburgh. Breakfast was very good. The room was clean and spacious. The pool was a great bonus and we used it every day after touring the city.

Leisure Family

10/10

Exceptional

30 Oct 2025

John

Good room, good staff, good breakfast

Leisure Family

10/10

Exceptional

26 Oct 2025

Shaan

Such a great and lovely stay! I would definitely come back! :)

Leisure Family

10/10

Exceptional

26 Oct 2025

Hayley

Great staff. Location was excellent. Windows opened, which is good as the rooms were very warm. Good to have a dog friendly place.

Leisure Family

4/10

Poor

20 Oct 2025

Arif

Only good thing

10/10

Exceptional

17 Oct 2025

Rhett E.

Great overall

10/10

Exceptional

16 Oct 2025

Nancy

Room was clean and very comfortable. Great location, walkable to everything.

Leisure Family

10/10

Exceptional

16 Oct 2025

Molly

This was our 2nd time visiting Edinburgh and stayed inside the city center this trip, what a great choice! The Novotel Edinburgh Center Hotel is in a great location to downtown. It is accessible by car with onsite parking, walkable to all the major tourist attractions, lots of food options and a grocery store one block (Sainsbury’s) from the hotel. The hotel staff very friendly and helpful. The on site restaurant has a lot of different food options. Would recommend this hotel for its convenience and location.

Leisure Family

10/10

Exceptional

12 Oct 2025

Alfredo

Excellent choice to stay. Close to everything but away from the noise. Breakfast is amazing to start the day

Leisure Partner

8/10

Excellent

12 Oct 2025

Suha

Good location/pleasant experience

Good location. Size and comfort of the rooms was good too. Beds comfortable. Wish the toilet and bathroom were attached. Its inconvenient to use the toilet in one spot and have to go to the bathroom to wash your hands. Expensive as well.

Partner

2/10

Poor

11 Oct 2025

Kim

Dirty room. Bad neighborhood.

Leisure Family

10/10

Exceptional

06 Oct 2025

Karen

Clean hotel, friendly staff

Leisure Partner

8/10

Excellent

06 Oct 2025

Patty

Hotel was very nice.
The only downfall was we had a handicapped room which had high toilets and being 5’1”it was definitely too high. No counter space in bathroom. The rest of it was good.

10/10

Exceptional

30 Sep 2025

Danielle

We loved this property, rooms were spacious, clean and very nice. The gym, pool, spa and sauna were fantastic. The breakfast food was plentiful and very good. We loved the bar as well. It was a 10 out of 10 stay.

Leisure Partner

8/10

Excellent

27 Sep 2025

Archie

Overall the property is very good. The key benefits to us was great location and good breakfast.

Leisure Partner

10/10

Exceptional

25 Sep 2025

Glenn

Great room and nice people at the desk.

Partner

4/10

Poor

22 Sep 2025

AMANDA

Given the expense of the room I expected better. It was a corner room with very limited wardrobe space and no room to place wash kit etc for 2 in the bathroom. The carpet was very grubby and there were stains on the sofa. The tv was very temperamental and the air conditioning drew in air from the kitchen extractor fan early in the morning into the room meaning we were able to tell when they had started to cook the breakfast. This is the third visit and it was the worst. We won’t be returning.

Leisure Partner

8/10

Excellent

22 Sep 2025

Sarah

Great location in the old town, walking distance to attractions. Staff mostly friendly. Rooms are modern and clean. Pool feels odd since it’s open to public view.

Leisure

10/10

Exceptional

19 Sep 2025

Kathryn

Overall a great stay! Lower scores in comfort resulting from lack of a/c or airflow in room. Very warm in afternoon. They did have a fan and ability to open windows slightly. So we were ok. The bathroom design was odd with the commode in it own room separate from shower and sink

Friends_and_family Family

10/10

Exceptional

16 Sep 2025

Andrew

Great

Leisure

10/10

Exceptional

14 Sep 2025

sandra

Good stay and liked how easy it was to walk to see all the Edinburgh sights.

10/10

Exceptional

13 Sep 2025

Darrell

Overnight stay

It was clean and comfortable. There is a small on site parking lot that we were able to use, which was very convenient for our car rental. They had an excellent breakfast buffet that is included with your stay. I would say they do need update the carpet and furniture in the room we stayed in, it is looking worn.

Friends_and_family Family

6/10

Pleasant

09 Sep 2025

Sara

The family room was way too small, we could not even pass the compact/travel size stroller through the front hall to the room. The toilet and sink were in separate areas which made no sense and was very inconvenient. Despite having informed the staff that we were brining an infant and requesting a cot way in advance, there was no cot in the room and we had to call the front desk and ask for it. Overall the hotel offered average quality for such high price. Breakfast was okay though.

Leisure Family

10/10

Exceptional

03 Sep 2025

Kelsey

Great view of the castle from the 5th floor room.

Leisure Family

10/10

Exceptional

22 Aug 2025

Parikshit

Great property, with well furnished rooms and breakfast options.

Leisure

6/10

Pleasant

17 Aug 2025

paul

Having a toilet separate to the bathroom is silly...as there iant a basin in the toilet cubicle. Also, grouting between tiles in shower was mouldy...bathroom probably needa a deep breakfast good and location concenient for fringe shows....only 10 - 15 minite walk to most venues

Leisure Partner

6/10

Pleasant

13 Aug 2025

Verified traveler

Disappointed in Edinburgh Centre

Although the hotel is modern and eclectic the aesthetics lost functionality in our room. The spout for water in the bathroom was maybe 4 inches from the basin bottom making hand washing difficult. Check in was person was frosty at best. Had to call front desk but was never able to reach anyone despite following directions in the room and on the card key jacket. Also left two email messages that went unanswered.

Friends_and_family Family

8/10

Excellent

10 Aug 2025

Alison

Nice hotel

Central hotel, rooms spacious and comfortable. Had a problem booking in as room not ready after asking I was offered a different room on different floor from friends. But Edinburgh very busy at the moment.

Friends_and_family Friends

8/10

Excellent

08 Aug 2025

Kathleen

What is the point of the hotel’s detailed and mandatory pre-registration questionnaire that asks (among other things) for expected time of arrival? We specified that we would arrive before 12pm (one of the options given) and arrived around 11:30. Nevertheless, we were still made to wait over 3 hours for our room to be ready.

Leisure Family

8/10

Excellent

06 Aug 2025

tanya

They could up their game on the food, but the location can't be beat. I also really like the staff. They were friendly and responsive.

6/10

Pleasant

03 Aug 2025

david

Disappointed

We stayed in a executive room
At a cost of £460.00 a night with
Breakfast the hotel is desperately in need of renovation the rooms are dated and have no AIR CONDITIONING at the price we paid it is unacceptable, breakfast is average and has the worst toaster of any hotel I have ever stayed in including so called budget hotels definitely will not stay again

Friends_and_family Friends

10/10

Exceptional

03 Aug 2025

Sandeep

Very modern, clean, close to everything

8/10

Excellent

03 Aug 2025

Rowena

We enjoyed our stay very much and all staff was friendly enough.
However on arrival at reception we were just handed over our room key with no directions. I had to ask which floor we were in and looked around and spotted the lifts ourselves. On entering the lift we wasn't told to tap the key to the special part. We didnt go anywhere for 5 mins until someone entered the lift and explained to us what to do! I think this could have been explained to us when we were handed our key at reception.

Leisure Partner

6/10

Pleasant

02 Aug 2025

Raxitkumar

Rooms were ok. Toilet and bathroom were separate which was advantage though no sink in toilet. Not sure how to wash hands after using toilet if someone is using shower.

Leisure Family_with_children

10/10

Exceptional

27 Jul 2025

ANGELA

Was unseasonably hot while we were there…appreciated the fan they provided.

Friends_and_family Friends

8/10

Excellent

26 Jul 2025

Linda

Hi,

Everything was very nice overall, and I truly appreciated the hospitality. However, I did notice that the gluten-free options at breakfast were quite limited — mainly just white bread and cereal, and the selection remained the same each day.

Additionally, there were no clear labels indicating which products were lactose-free. As dietary needs like gluten and lactose intolerance are not uncommon, it would be wonderful to see a wider variety of gluten-free and lactose-free options, clearly marked, in the future.

Thank you again for the otherwise pleasant experience!

Leisure Partner

10/10

Exceptional

12 Jul 2025

Yeneisy

Super bien

Leisure Family_with_children

10/10

Exceptional

08 Jul 2025

Dharm

Nice

10/10

Exceptional

05 Jul 2025

William

I love the location, the pool, and the staff have always been good here. Breakfast is okay. Rooms are decent.

10/10

Exceptional

02 Jul 2025

Lisa

The only issue we had is that the room was too warm at night. It was better after we open the windows.

Leisure Family

10/10

Exceptional

30 Jun 2025

Randall

The room size and amenities.

Leisure

6/10

Pleasant

29 Jun 2025

Michael

Hi Mike from Manchester on a 1 day visit to Edinburgh
Check in was to late at 3pm
The pool was small. I was asking to fill a form in if I wanted to use the pool and then ring down to see if it was full or not.
I went down to the bar at two minutes past one. I was told only room service was available but there was still people drinking at the bar.Then charged £5 to have it brought to the room

Partner

6/10

Pleasant

27 Jun 2025

Rodney

GOOD LOCATION

6/10

Pleasant

24 Jun 2025

Brian

Ok Hotel, would not stay again

Ok Hotel, very expensive for what it is. Strange room with sink in the middle of it and see through bathroom and loo doors! Not particularly clean, did mention this to hotel staff but no action taken!

Partner

10/10

Exceptional

24 Jun 2025

Clayton

Great hotel with great amenities

10/10

Exceptional

16 Jun 2025

RaouF

Perfect location
Perfect rooms and facilities with kind and professional staff

Leisure Family

6/10

Pleasant

16 Jun 2025

Lorraine

Hotel room needs new carpet -stained - will happen in august. No places to hang clothes or towels other than small rails on bathroom and toilet doors or wardrobe. Sink too shallow and no way of keeping water in. No room cleaning until late afternoon. Good restaurant and bar, staff very friendly, good breakfast.

Leisure Partner

4/10

Poor

08 Jun 2025

Allison

I booked under the belief there was a sofabed in the room. It was essentially a sofa with another sofa underneath. So it was just like sleeping on a single sofa. I had to ask for bedding and was provided with a duvet. No undersheet or pillows.

The temperature in the room was unbearably hot meaning that we did not sleep at all. Would neither recommend nor stay again.

Leisure Family

10/10

Exceptional

01 Jun 2025

John

Hotel stay was excellent, clean , comfortable and staff very helpful . The breakfast was superb . Will definitely be staying there again 👍

Partner

6/10

Pleasant

27 May 2025

Barry

Typical City Centre hotel. No view from window, may as well not have had one. Sauna and Pool were good. Didn’t do breakfast as it was too expensive. Found local cafes for that 👍🙂

Leisure Partner

4/10

Poor

24 May 2025

Peter

location

8/10

Excellent

17 May 2025

Hope

It’s a hotel. Parking was nothing short or interesting.

It’s centrally located. Easy walk to many places.

The room was a bit cut up but still livable. Lovely coffee service. Good shower.

Leisure Friends

8/10

Excellent

16 May 2025

frank

First two nights we stayed in an executive suite wonderful, good location, beautiful views of the castle. We moved as part of a tour to a much smaller room with a leaky overhead shower head Biggest drawback was the lack of air-conditioning hotel was stifiling hot every night.

Leisure

10/10

Exceptional

16 May 2025

Verified traveler

Great location, friendly staff.

Business Partner

8/10

Excellent

15 May 2025

Thomas

This hotel is in a good spot to check out Edinburgh and is close to the hop on hop off bus.

There is a pool and a hot tub so bring a bathing suit. They also have a decent breakfast, I thought it was a little high but they have a waffle maker.

Places in town close around 10/11pm so late night food options are slim.

No individual room temperature control.

10/10

Exceptional

12 May 2025

Bryan

The only comment that I would make was the carpet was stained in several areas. Other our stay was great and the was so convenient.

Leisure Partner

10/10

Exceptional

08 May 2025

Mark

Lovely rooms and spacious. The location was central to Edinburgh which made most attractions in walking distance. Staff were very nice and helpful too.

Leisure Partner

8/10

Excellent

07 May 2025

Cynthia

AC was a miss

Leisure Friends

10/10

Exceptional

04 May 2025

BRIAN

Great place in the heart of old town!

Leisure Family

8/10

Excellent

30 Apr 2025

Almuth

Very friendly staff and room immaculate and clean. Pool a bonus too! But go at quiet times because it's very small. Only gripe is that windows don't open and hard to control temperature in room - we were boiling at night 😔

Business_and_leisure Partner

10/10

Exceptional

18 Apr 2025

Dominic

Clean, comfortable, and friendly

Very comfortable stay and extremely helpful staff.

Partner

10/10

Exceptional

18 Apr 2025

Robert

Nice clean and quiet hotel would definitely stay again

Leisure Family

6/10

Pleasant

18 Apr 2025

Francisca

We really liked the room and the area where it is was really convenient, at walking distance from the castle and the old town. However, we couldn't have access to the pool in the two days we stayed. The first day we were told that only 16 people had access at a time and that there was a waiting list and then the day after it was closed, as apparently the pool gets cleaned on Thursdays . Additionally, the restaurant doesn't open until 7am for breakfast, which is unusual, considering other lower badget hotals usually offer breakfast from 6am. Since we had paid in advance for breakfast, but we had to leave by 6.30am to catch our flight, the hotel gave us what was meant to be a take away breakfast. These were a joke, particularly mine, being a celiac. They consisted in all liquids and a banana. Oh I forgot, and a little packet of cornflakes , not quite sure how was i meant to have them...maybe pour the milk inside the packet? Their GF food selection really needs to improve in their restaurant too. Overall, an ok and convenient stay, but not the best in my experience.

Leisure Family

10/10

Exceptional

18 Apr 2025

Veerat

The property is newer and the facilities are really good. We didn’t know but there is a superb indoor pool so bring your swimsuits. Highly recommend and we would stay here again!!

Leisure Family_with_children

8/10

Excellent

16 Apr 2025

Nazrul

Nice hotel. Small pool and an even smaller gym but still handy to have. Very good location. 5 mins walk from the castle and just a min away from the high road with shops and lots of eateries. Beds were comfortable including the sofa bed which was a pleasant surprise. My main complaint was with the bathroom/toilet. The room had a separate w/c but it didn’t have a sink in it and the door didnt have a lock. The bathroom didn't have a lock either and there was a big gap where the door closed which meant that there was hardly any privacy in the bathroom. Bathrooms with no locks seems to be a trend nowadays and its one that I don't understand. When I'm using the facilities I don't want people to be able to watch! Even if they are family! I don't get why a lock can't be installed and anyone who wants to keep their doors open can still do that. Other than that the rest of the hotel was fine. Breakfast was ok but did have a waffle maker which was good for the kids.

Leisure Family_with_children

8/10

Excellent

15 Apr 2025

Lorilynn

Overall the experience was good. We didn’t really understand their pool rules and they gave our staff a hard time because one of the 3 chaperones stepped out of the pool area even though we explained there were 2 chaperones there for 5 kids!
Layout of hotel was nice and walking distance to many places. I wasn’t very impressed with the see through showers though. I guess that’s a thing!

6/10

Pleasant

14 Apr 2025

Paul

Ok stay but real issues with lay out of room

Service was mostly good. Reception staff were friendly and welcoming. The main issues with the stay were in terms of the lay out of the bedroom. The sink was in the actual bed room with separate cubicles for toilet and shower. The door on the toilet didn’t close properly and the shower wall facing the bedroom was transparent. The whole set up made sharing the room with my teenage daughter very difficult and uncomfortable. Breakfast food was good but service non existent. We were just shown to an empty dirty table and no guidance given on set up for the buffet etc.

Friends_and_family Family