Name: Novotel Edinburgh Centre
Address: Lauriston Place, 80, Edinburgh, EH3 9DE, GB

10/10

Exceptional

27 Jul 2026

Paul

nice central location and close to castle and Royal Mile.

10/10

Exceptional

24 Jul 2026

Marceline

Super bon déjeuner de sur place

8/10

Excellent

24 Jul 2026

Erin

Had to ask for additional bedding to make up sofa bed properly. Didn’t have a full sheet covering the mattress originally. Breakfast area was really busy but there was plenty of choice and staff kept well stocked.

6/10

Pleasant

14 Jul 2026

Satu

The best experience in the hotel was on the restaurant and the bar of the hotel. Fabulous food and great service. The reception staff was also helpful, but the hotel room was a bit average considering the price. Maybe it is country specific, but it could be a surprise for visitors from some other countries. The room was fine, only the air conditioning was lacking. Still, I enjoyed the stay, the room was very tidy and the location of the hotel is great. I would stay again.

Self

8/10

Excellent

11 Jul 2026

Daniel

Great location and nice staff. The rooms had a modern but odd design. For example, the bathroom doors had glass that was not clear but also not private; so others in the room can see someone in the bathroom or shower, which was uncomfortable. The parking is conveniently below the hotel but there are very, very few spaces. Additional parking is a five minute walk down the hill from the hotel, which is awkward upon arrival or departure.

10/10

Exceptional

06 Jul 2026

Debbie

Clean room with nice amenities. Great walkable location.

Partner

8/10

Excellent

02 Jul 2026

Sonika

The hotel was very nice and clean. We booked the suite and the layout was not very good. The toilet seat was in a separate part from where the sink and shower were. There was no door separating the bedroom from the living room area, and the shower and sink were by the master bed. There are also no rods to hang towels, which is inconvenient for a family of 4. Location was great and walking distance to everything. They had a beautiful pool and hot tub.

Family_with_children

8/10

Excellent

25 Jun 2026

Anne

Staff were VERY helpful, pleasant and polite

Self

8/10

Excellent

24 Jun 2026

Spencer

Good enough

Family_with_children

10/10

Exceptional

24 Jun 2026

Patricia

Clean, well maintained hotel. Good location to visit the city!

Family

10/10

Exceptional

02 Jun 2026

Darbi

The staff went out of their way to help us when we ran into problems that were entirely our fault; the place was clean and comfortable, but the staff was extraordinary.

Family_with_children

4/10

Poor

01 Jun 2026

Steve

No air con, hot and stuffy.

Good location and well provisioned breakfast though

Friends_and_family Family

10/10

Exceptional

29 May 2026

Mr Slawomir Krzysztof

Location: literally 8 minutes walk to the center , so the location on ⭐⭐⭐⭐⭐
Reception: The staff are very nice and very helpful (a few days before arriving at the hotel we contacted about parking - the parking space was very important to us - upon arrival at the hotel, a parking space was waiting for us (even though we were there a few hours before check-in) - it was really very nice, great and professional approach to the requests of hotel guests ⭐⭐⭐⭐⭐
Hotel: Even though it's located on the streets, it was really quiet , room (229) clean, very comfortable beds, a big plus is the separate toilet (a great solution)
additional amenities: swimming pool (open until 10pm)
We used this pool, the children were very happy - there could be a few more lockers for clothes in the changing room , but we can boldly give ⭐⭐⭐⭐⭐
Food: we bought breakfast when booking and everything was really very good, there is nothing bad to say about this breakfast ,100% everyone will find something for themselves and you won't leave there hungry ⭐⭐⭐⭐⭐
Another very BIG PLUS :
Check-out is until 12pm, the ladies at the reception let us stay until 1pm (no rush) - that was very nice ⭐⭐⭐⭐⭐
Once we had checked out, we were allowed to leave the car for a few more hours (until 3 p.m.) 😍⭐⭐⭐⭐⭐😍 - so we could easily, without rushing or stress, visit places we didn't have time for the day before

So... if you asked me.. would I stay at this hotel again? ... DEFINITELY YES. ⭐⭐⭐⭐⭐

Friends_and_family Family

10/10

Exceptional

29 May 2026

jeffrey scott

Lovely modern hotel five minutes walk from Grassmarket via the Vennel. Nice pool and bubbly tub, sauna and good breakfast. Easy, friendly, modern and convenient in the majestic city of Edinburgh.

Partner

6/10

Pleasant

23 May 2026

Leigh Ann

The hotel was in a good location, near to the university and much of the tourist sites in Edinburgh. However, the quality of the hotel was not at all fitting for the whopping $400/night cost. The bed was uncomfortable. The room was airless (no control options. I slept poorly four of the five nights there. The breakfast offered was very good, but not at all worth $30! I only did that once. I don't know how Novotel justifies their high prices.

Self

10/10

Exceptional

22 May 2026

Mark

A good hotel in a good location giving good value for money in a fairly central location in Edinburgh. The room was clean, well organised and functional. The only interaction with the staff was at the front desk during check in which was efficient and courteous. All in all, a short and sweet stay.

10/10

Exceptional

19 May 2026

Mindy

Nice quiet rooms. Nice bar downstairs too. Great location!

Friends_and_family Family

8/10

Excellent

17 May 2026

Lina

Stayed here for a local job which involved many cases of luggage, and I regret not reading the reviews properly about how small the car park is when booking. The car park was full, so at 10pm we had to unload into the foyer and my husband had to drive the car up the road to another carpark - however it is only a 6 Min walk back. They have a lift which is helpful and a member of staff offered to help us with all our bags which was appreciated.

The room was spacious and comfortable and we really appreciated the bath (although it is not for tall people!)

The location is excellent for everything you want in the city but the absolute gem is the breakfast. Such a great selection of hot and cold including waffles but the best bit was the most delicious haggis we have every eaten! Worth coming back for the breakfast alone!

Business Partner

10/10

Exceptional

15 May 2026

RICHARD

All went well .

Partner

8/10

Excellent

12 May 2026

Therese

Breakfast menu was excellent.

Family

10/10

Exceptional

11 May 2026

Laura

This places was wonderful! Amazing breakfast although pricey at 20 GBP. Gym and pool were really nice. Location was great for walking to everything you could want to see. Would stay here again.

Partner

10/10

Exceptional

09 May 2026

Laura

Great gym, like that I can get a lunch or dinner.

10/10

Exceptional

06 May 2026

Kandice

Parking was easy. Great location. We walked to everything and had a great time exploring.

Family

8/10

Excellent

03 May 2026

Matthew

Nice and central. Shame the sauna was not working during our stay.

Family

10/10

Exceptional

30 Apr 2026

Tien-Yi

Helpful staff, large, clean room.

6/10

Pleasant

26 Apr 2026

Stuart

Very hot rooms, no air con, restless sleep

Hotel good location, lovely hotel

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Judith

Staff was great. Mia at the front desk helped us good a tour and a cab. Very nice! Pool and hot tub were clear and updated.
Location was good. 20 minutes walk to the castle and royal mile. Had a great time.

Partner

8/10

Excellent

15 Apr 2026

Lyba

Amenities definitely could be improved. Also cleanliness isn’t great. Breakfast was pretty good and room size was decent.

Partner

4/10

Poor

15 Apr 2026

Maria Perpetua Castanos

Breakfast was ok,

10/10

Exceptional

15 Apr 2026

Mickael

We stayed over with my daughters for a quick visit. Close to the Royal Mile and many attractions. So location was perfect.

We loved the hotel, kids enjoyed the pool and we enjoyed the food as well. Staff were friendly. We would definitely come back here.

Family_with_children

6/10

Pleasant

14 Apr 2026

Ariana

We were assigned a handicap room and the toilet and amenities in the room took a couple of tries before figuring them out. The telephone was difficult to use. Maybe the room should have come with additional instructions. Everything was placed low too, for hanging up clothes and amenities.

Family_with_children

6/10

Pleasant

12 Apr 2026

Thuy uyen trang

The room is so hot

Family_with_children

8/10

Excellent

07 Apr 2026

ABIGAIL

We had a good stat. The property is centrally located and great restaurant on site.

Family_with_children

4/10

Poor

04 Apr 2026

Danae

The hotel was overbooked and they couldn’t give us the room we had asked for which resulted in a member of my party having to sleep in a sofa bed. When we went down with our bags to the front desk, the woman there asked me “if I had ever booked a twin room before” implying that I didn’t know what I was talking about and should be happy with my room. We left and came back to the issue fixed but it totally ruined the first night and morning of our trip. I won’t ever be booking with them again.

Friends

10/10

Exceptional

28 Mar 2026

Karandeep

We arrived very late due to plane delays. We arrived to a very friendly staff member who welcomed us and the check in was a great experience. I did not realised until the next morning that the slats under the bed were broken. I spoke to a staff member and she was able to move us to another room swiftly and there were no issues thereafter. The room was large, the bed was comfortable and very clean. We will look to book the hotel again when we re visit Edinburugh.

Partner

10/10

Exceptional

25 Mar 2026

Asuka

Clean room. Staff are very polite, friendly and helpful with kindness. Little bit far from Edinburgh station.

Self

10/10

Exceptional

25 Mar 2026

John

We had an executive room, spotless, has everything you would need iron, ironing board,hairdryer,shampoo,conditioner,toothbrush,they have thought of everything if you happen to forget to pack yours
All staff we dealt with were helpful and very pleasant
Hotel has a very relaxed atmospher,in walking distant for all main attractions
Great nights sleep in the queen size bed the pillows were fab,that good i have asked where they bought them
Breakfast had great choices and what we had very tasty, too full to get use of the waffle making machine
Didnt get use of the pool, but looked nice
Parking on site is £24 but if a member its £20

Would definitely return

Partner

10/10

Exceptional

21 Mar 2026

Gonca Buket

Şehrin merkezi olan Grassmarket’a yürüyerek sadece 7 dk mesafede, buradan diğer turistik yerlere de yürüyerek ulaşmak çok kolay. Odamız geniş ve temizdi, minibar’da ücretsiz su ve çay kahve imkanları da mevcuttu. Odamızın konumu bir ara sokağa bakıyordu ve arabaların sesleri duyuluyordu, fakat çok işlek bir sokak olmadığı için rahatsız olmadık. Genel anlamda memnun kaldığımız ve tekrar tercih edebileceğim bir konaklama oldu

Friends_and_family Family

8/10

Excellent

20 Mar 2026

Linda

Nice room clean, everything you need for a stay walking distance to castle and shops

Partner

10/10

Exceptional

17 Mar 2026

Rebecca

Yes pet friendly

10/10

Exceptional

13 Mar 2026

Gareth Anthony

Great location in the centre of town, easy walking distance to the New Town and the Old Town sites. Plenty of bars and restaurants around.

10/10

Exceptional

20 Feb 2026

Ruth

The room was clean and spacious. my room was cleaned every day and we had bottles of water and fresh milk every day.

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Sandra

The room was clean and spacious, all amenities supplied. The staff were kind and courteous, nothing too much trouble. The restaurant and bar staff were efficient and friendly. Overall this was a lovely break for me.

Self

10/10

Exceptional

11 Feb 2026

Amy Marie

Clean, close to major attractions, restaurant food was delicious - I would definitely stay here again.

Leisure Self

10/10

Exceptional

09 Feb 2026

Courtney

Definitely a must for solo travellers. I was supposed to be travelling with a friend but it turned out to be my first solo travel experience and I felt extremely safe and comfortable staying at the hotel and the staff were so friendly and welcoming. Will definitely be returning in the future.

Leisure Self

8/10

Excellent

09 Feb 2026

Melani

The room was very clean. however the bathroom is a very odd set up and is small, separate toilet again very small.
Was disappointed with the view which was at the back of the hotel looking at the bins. (room 202)

Friends_and_family Family

10/10

Exceptional

08 Feb 2026

Catherine

Staff courteous, easy check-in, good breakfast.

Leisure Partner

10/10

Exceptional

05 Feb 2026

Dean

Perfect

Leisure

10/10

Exceptional

19 Jan 2026

Anthony

Beautiful hotel, great location.

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Stephen

Staff including cleaner people are all very hel'ful. The location is good, though you may need a taxi or bus from the train station. We always walked and enjoyed.
The Edinburgh castle is a walking distance.
We love Edinburgh！

Leisure Partner

10/10

Exceptional

19 Jan 2026

Mary

Breakfast and staff were lovely

8/10

Excellent

15 Jan 2026

Catalina

Very clean, delicious food and gentle staff

Leisure Partner

10/10

Exceptional

12 Jan 2026

Siranush

Everything is great

Leisure Family

4/10

Poor

07 Jan 2026

Kieren

Bedroom was freezing, shower was either freezing cold or boiling hot. Couldn’t even use my fire stick on the tv to watch anything. The staff were not very welcoming or interested in going the extra mile.

Leisure Partner

8/10

Excellent

26 Dec 2025

Cyndi Maris

staff and excellent buffet choices

Leisure Family

10/10

Exceptional

23 Dec 2025

Katy

Great location, comfy beds, cosey vibes and beautiful breakfast!

Friends_and_family Family

6/10

Pleasant

21 Dec 2025

gabrielle

Few issues with the room - tv didn’t work upon arrival and we were travelling with children , the room was really dirty and had an asthma flare up - i had to keep
asking reception to help without them doing a lot. they had run out of hypo-allergenic pillows and had to
ask a couple of times - i also requested the room to be cleaned and it wasn’t. i wouldn’t recommend for anyone with allergies or asthma as no ventilation in the rooms. overall the hotel was nice and good choice at breakfast which is served till 11 at weekends and there is a late checkout of 12 which was excellent. the pool was cold but the facilities were nice

Leisure Family_with_children

10/10

Exceptional

19 Dec 2025

Mary

This hotel is perfect for visiting the main sights as it’s right on the doorstep of the old town. It provides excellent value for money with clean. Modern rooms, comfortable beds and pillows, hearty vast selection at breakfast and friendly staff. Highly recommended.

10/10

Exceptional

16 Dec 2025

Ning Xi

Room was clean and comfortable. There was some miscommunication when we requested to replace the sparkling water with still water and the housekeeping staff forgot to give us new towels after clearing the old ones but both issues were rectified after we called down.

10/10

Exceptional

11 Dec 2025

Amy

Really enjoyed our experience here. Hotel was spotless, room was warm and spacious. Separate toilet and bathroom with shower AND separate bath. Use of pool, gym and sauna are an excellent bonus. Would definitely stay again.

Leisure Partner

10/10

Exceptional

09 Dec 2025

Allen

Nice staff and room

Leisure Family

10/10

Exceptional

09 Dec 2025

Sian C

Great hotel in a great location!

10/10

Exceptional

03 Dec 2025

Paul

Excellent service from staff at reception and also staff in the restaurant

Business

10/10

Exceptional

01 Dec 2025

Emma

Modern, clean & good location.

8/10

Excellent

30 Nov 2025

Diane

The room was clean, the breakfast was varied and good.

Friends_and_family Friends

10/10

Exceptional

30 Nov 2025

Kyla

Lovely stay! Very nice location! Pretty and near old town! I loved my stay will be back! Only minus was the fire alarm going off early hours sat morning

Partner

6/10

Pleasant

29 Nov 2025

Emily

Room would have been good for adults only, but felt the hotel wasn’t very accommodating for younger guests. We had a 18month with us and requested a travel cot then wished we had brought our own as the one the hotel supplied only had a very very thin mattress that was really hard and bumpy and not comfortable at all so ended up having to put towels and blankets under the sheet and resulted in a very poor quality sleep. We had brought baby food with us with the plan to heat in the sink with boiling water from the kettle, but this didn’t go to plan as the sinks plug was broken. We asked staff if they would mind firing the food in the microwave and they advised no (at first we thought for health and safety but the staff advised us it was because we didn’t buy it on their premises) although nothing suitable on menu. When checking out I was on my own with a lot of luggage and pram and rang down to see if staff could assist and they advised this was not a service they provided.

If staying as adult only hotel is nice, bit random having the toilet seperate from bathroom and felt a bit claustrophobic. The food during dinner time for room service was really delicious and definitely worth eating at hotel if staying

Central location

Friends_and_family Family

10/10

Exceptional

28 Nov 2025

Andrew

Quite walkable to the Royal Mile and Waverley Station, maybe 10-15 minutes. Mostly flat, though Waverley itself is down a slope.
Breakfast was good and not too busy, though I stuck to the less busy times as advertised. Restaurant also quite qiet, though bar was busy on one night at least (there was a football game on!)
All-in-all, typical Novotel.

Leisure Self

10/10

Exceptional

19 Nov 2025

Nichola

Amazing hotel would thoroughly recommend. Staff were super friendly, room was modern and clean, and location was great.

Leisure Partner

8/10

Excellent

18 Nov 2025

Beatrice

All good. Great location

Leisure

6/10

Pleasant

11 Nov 2025

Brett

Breakfast

Business

8/10

Excellent

09 Nov 2025

Benjamin

Nice clean room, good location, excellent breakfast including a waffle iron!

Business Friends

8/10

Excellent

08 Nov 2025

Joanne

It was a great stay

8/10

Excellent

07 Nov 2025

Tracy

Great hotel grealocation great food

Friends_and_family Friends

10/10

Exceptional

03 Nov 2025

Daniel

Great location for a short stay in Edinburgh. Breakfast was very good. The room was clean and spacious. The pool was a great bonus and we used it every day after touring the city.

Leisure Family

10/10

Exceptional

30 Oct 2025

John

Good room, good staff, good breakfast

Leisure Family

10/10

Exceptional

26 Oct 2025

Shaan

Such a great and lovely stay! I would definitely come back! :)

Leisure Family

10/10

Exceptional

26 Oct 2025

Hayley

Great staff. Location was excellent. Windows opened, which is good as the rooms were very warm. Good to have a dog friendly place.

Leisure Family

4/10

Poor

20 Oct 2025

Arif

Only good thing

10/10

Exceptional

17 Oct 2025

Rhett E.

Great overall

10/10

Exceptional

16 Oct 2025

Nancy

Room was clean and very comfortable. Great location, walkable to everything.

Leisure Family

10/10

Exceptional

16 Oct 2025

Molly

This was our 2nd time visiting Edinburgh and stayed inside the city center this trip, what a great choice! The Novotel Edinburgh Center Hotel is in a great location to downtown. It is accessible by car with onsite parking, walkable to all the major tourist attractions, lots of food options and a grocery store one block (Sainsbury’s) from the hotel. The hotel staff very friendly and helpful. The on site restaurant has a lot of different food options. Would recommend this hotel for its convenience and location.

Leisure Family

10/10

Exceptional

12 Oct 2025

Alfredo

Excellent choice to stay. Close to everything but away from the noise. Breakfast is amazing to start the day

Leisure Partner

8/10

Excellent

12 Oct 2025

Suha

Good location/pleasant experience

Good location. Size and comfort of the rooms was good too. Beds comfortable. Wish the toilet and bathroom were attached. Its inconvenient to use the toilet in one spot and have to go to the bathroom to wash your hands. Expensive as well.

Partner

2/10

Poor

11 Oct 2025

Kim

Dirty room. Bad neighborhood.

Leisure Family

10/10

Exceptional

06 Oct 2025

Karen

Clean hotel, friendly staff

Leisure Partner

8/10

Excellent

06 Oct 2025

Patty

Hotel was very nice.
The only downfall was we had a handicapped room which had high toilets and being 5’1”it was definitely too high. No counter space in bathroom. The rest of it was good.

10/10

Exceptional

30 Sep 2025

Danielle

We loved this property, rooms were spacious, clean and very nice. The gym, pool, spa and sauna were fantastic. The breakfast food was plentiful and very good. We loved the bar as well. It was a 10 out of 10 stay.

Leisure Partner

8/10

Excellent

27 Sep 2025

Archie

Overall the property is very good. The key benefits to us was great location and good breakfast.

Leisure Partner

10/10

Exceptional

25 Sep 2025

Glenn

Great room and nice people at the desk.

Partner

4/10

Poor

22 Sep 2025

AMANDA

Given the expense of the room I expected better. It was a corner room with very limited wardrobe space and no room to place wash kit etc for 2 in the bathroom. The carpet was very grubby and there were stains on the sofa. The tv was very temperamental and the air conditioning drew in air from the kitchen extractor fan early in the morning into the room meaning we were able to tell when they had started to cook the breakfast. This is the third visit and it was the worst. We won’t be returning.

Leisure Partner

8/10

Excellent

22 Sep 2025

Sarah

Great location in the old town, walking distance to attractions. Staff mostly friendly. Rooms are modern and clean. Pool feels odd since it’s open to public view.

Leisure

10/10

Exceptional

19 Sep 2025

Kathryn

Overall a great stay! Lower scores in comfort resulting from lack of a/c or airflow in room. Very warm in afternoon. They did have a fan and ability to open windows slightly. So we were ok. The bathroom design was odd with the commode in it own room separate from shower and sink

Friends_and_family Family

10/10

Exceptional

16 Sep 2025

Andrew

Great

Leisure

10/10

Exceptional

14 Sep 2025

sandra

Good stay and liked how easy it was to walk to see all the Edinburgh sights.

10/10

Exceptional

13 Sep 2025

Darrell

Overnight stay

It was clean and comfortable. There is a small on site parking lot that we were able to use, which was very convenient for our car rental. They had an excellent breakfast buffet that is included with your stay. I would say they do need update the carpet and furniture in the room we stayed in, it is looking worn.

Friends_and_family Family

6/10

Pleasant

09 Sep 2025

Sara

The family room was way too small, we could not even pass the compact/travel size stroller through the front hall to the room. The toilet and sink were in separate areas which made no sense and was very inconvenient. Despite having informed the staff that we were brining an infant and requesting a cot way in advance, there was no cot in the room and we had to call the front desk and ask for it. Overall the hotel offered average quality for such high price. Breakfast was okay though.

Leisure Family

10/10

Exceptional

03 Sep 2025

Kelsey

Great view of the castle from the 5th floor room.

Leisure Family

10/10

Exceptional

22 Aug 2025

Parikshit

Great property, with well furnished rooms and breakfast options.

Leisure

6/10

Pleasant

17 Aug 2025

paul

Having a toilet separate to the bathroom is silly...as there iant a basin in the toilet cubicle. Also, grouting between tiles in shower was mouldy...bathroom probably needa a deep breakfast good and location concenient for fringe shows....only 10 - 15 minite walk to most venues

Leisure Partner