Best Western Premier Hotel Roosevelt

France , Nice
NICE, Rue Marechal Joffre, 16
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100 reviews shown

10/10

Exceptional

19 Jan 2026

Paul

We had no issues the staff were polite and always available.

Leisure Family

10/10

Exceptional

07 Jan 2026

Sheneel

Yes

Leisure Family

10/10

Exceptional

12 Dec 2025

Anthony B

Front desk people were great. Location is great. Room was everything you could want.

8/10

Excellent

26 Nov 2025

Nevena

Very good location of the hotel.

Leisure Family

10/10

Exceptional

18 Nov 2025

Shehla

It’s lovely hotel. Very central, clean and welcoming. The buffet breakfast was great. We would definitely stay there again

10/10

Exceptional

16 Nov 2025

Svetlana

The staff was wonderful and very accommodating. We visited in November when the weather had cooled and the hotel had already turned off the central AC, but since our room still felt too warm, they kindly brought us a portable AC unit.

Partner

6/10

Pleasant

12 Nov 2025

Luca

Room was decent but this is not a 4 start property. Virtually no services, staff did not help with baggage, rooms were worn and finishing/mouldings were in very poor condition. Housekeeping did not replenish products. Climate control is limited to the season, therefore we had only heating despite the warm weather. Walls not very soundproofed.

Business_and_leisure Family

10/10

Exceptional

07 Oct 2025

Jeffrey

Room was clean and of decent size. Plenty of room for my spouse and I. It’s only a block or two walk to many excellent restaurants and bars. Very safe area. Highly recommend.

Leisure Partner

8/10

Excellent

19 Sep 2025

Maggy

I enjoyed my stay at this hotel. However, I think it’s more a 3 stars hotel than a 4 stars. Room is impressively small and we can hear easily occupants in other rooms or in the corridor. For the price paid, I expect definitely more from a hotel. However, the location is amazing and it’s safe. Hotel staff were great too.

Leisure Self

10/10

Exceptional

13 Aug 2025

Marie

Great location, many restaurants nearby, short walk to beach and promenade. Our room was clean, well maintained and spacious enough for our family of 4. Staff were friendly and responsive to any queries we had. Special mention to two attentive staff members who proactively brought me a large bag of ice upon noticing I had an injured knee (sadly, I didn’t catch their names)!
This was a good base location for a visit to Nice.

Leisure Family_with_children

10/10

Exceptional

17 Jul 2025

Khang

wonderful location and service

our family of four had a great stay at this hotel. it’s in center of town and just couple minutes walk to the beach. the room is clean and spacious. bathroom is clean and rain shower head with great water pressure refreshes your body after a sweaty day at the beach! the staff is friendly and helpful.

Friends_and_family Family

10/10

Exceptional

28 Jun 2025

Jorge

Great location with close proximity to public transportation, ports and many food options. The staff is great and willing to help with accommodations and questions. Location makes this property very convenient.

Leisure Family_with_children

4/10

Poor

26 Jun 2025

Jordan

Definitely not worth what it costs to stay at this hotel. Priced as a higher end hotel but the hotel is a 2/3 star hotel at best. The staff are really good and try really hard, But for the price you can get a way better hotel with maybe even some amenities. Not worth the cost. Really disappointed and not being able to get reimbursed even after being forced to change rooms due to the smell of mold and sewage was disappointing and really hampered our trip.

Leisure Partner

10/10

Exceptional

09 Jun 2025

Grzegorz

Great location in a walking distance from the Nice-Ville train station, Place Masena, Cours Saleya, The Promenade des Anglais, public beach and other attractions. Bus and tram stops nearby. Plenty of dining options. Friendly and accommodating ataff.

Business_and_leisure Family

10/10

Exceptional

08 Jun 2025

Terry

Great location

Leisure Family_with_children

10/10

Exceptional

22 May 2025

Eileen

I love the location close to the pedestrian area. The staff was very kind and helpful.

Leisure Self

8/10

Excellent

15 May 2025

Jia min

Conveniently located. Although rooms were newly renovated, it smelt a bit moldy.

Friends_and_family Family

10/10

Exceptional

10 May 2025

Nigel

Great location
Large room. Easy walking distance to all restaurants and shops and seafront

Leisure Partner

10/10

Exceptional

24 Mar 2025

Lee

Good

Leisure Partner

6/10

Pleasant

12 Mar 2025

Patricia

Great location but room very small.

The location was great! The room and bathroom were very small and had to carefully move around room. The breakfast was rxcellent and staff friendly and helpful.

Partner

10/10

Exceptional

26 Jan 2025

Tyler

Great place!

Leisure Family

10/10

Exceptional

21 Jan 2025

Keith

The staff was great. The included breakfast was excellent, really good. The price is really good. The location is central for Nice.We'd go back.

Leisure Family

8/10

Excellent

28 Oct 2024

Helen

Nice hotel in a great location. Rooms are small but have everything you need. Air conditioning isn’t very effective

Partner

10/10

Exceptional

27 Oct 2024

Sarah

Staff polite friendly and very helpful

Leisure Partner

8/10

Excellent

19 Oct 2024

Anita

We loved the location, hotel and the room we got. We upgraded to a larger room since we were there for 6 nights.
Unfortunately, about 3 days in, there was a sewer smell in the bathroom. We just kept the door closed which helped. We read that was an issue with a few other guests. We still had a wonderful time. Staff was great overall. Beds could use fitted sheets, they always came off.

Leisure Partner

10/10

Exceptional

17 Oct 2024

Julie

Lovely welcome on arrival. Room was ready. I asked for a quiet,non smoking,no adjoining door and away from the lifts and that's exactly what I got. Thank you.

Partner

6/10

Pleasant

12 Oct 2024

Verified traveler

A mixed bag

On arrival we were advised that we had been upgraded to an Executive room. This meant a King size bed rather than Queen, a fridge with some complimentary soft drinks, a bag of crisps and dressing gowns and slippers. There was also a coffee maker and kettle with a selection of coffee pods and tea bags and reception were always happy to provide additional ones on request. The room only had one chair so one person had to sit on the bed to watch TV.
Part way through our stay the air conditioning unit was delivering hot air, despite being set on cold, making the room uncomfortably hot especially at night.
We were told it was turned off for the winter. On leaving we were asked if we enjoyed our stay and replied yes until this happened. We were told that part of their green initiative was not to give customers individual control of air conditioning / heating.
Also air was being pumped into the room via a vent next to the air con unit, this brought with it smells of cigarette smoke and cooking.

Partner

6/10

Pleasant

08 Oct 2024

Alexandria

Looks Great in Photos, Disappoints in Reality Skip

I didn’t have high expectations for a Best Western, but given the reviews and its location in Nice, I thought it would be better. Unfortunately, this hotel fell short in many areas.
The room had slanted floors, making it difficult for anyone in a wheelchair to navigate without rolling backward. It felt like a property that had been briefly updated in 2016 after seeing a trend on Instagram, but hasn’t been maintained since. While the room smelled like chemicals when we first walked in, it was still dirty. The enclosed light fixtures were filled with dust and trapped flies, indicating they hadn’t been cleaned in a long time. This was a classic case of “great photography, bad room.”
Despite being spacious, the room was filled with cheap and worn-out furniture. There was an unmade sofa bed that looked like something out of a motel. The bathroom, while clean, had an old wooden door that didn’t close quietly—you had to slam it shut.

The service at the front desk was also disappointing. The staff was standoffish and didn’t mention any of our Hotels.com VIP benefits, such as a free room upgrade, late checkout, or the complimentary cocktail. We were told to wait five minutes for our room to be ready, but it took 20 minutes. The delay seemed to be because the staff didn’t want to hold our bags.

Overall, I wouldn’t stay here again. The pictures are misleading and don’t reflect the actual condition of the rooms in 2024. I’d recommend checking authentic travel blogs for honest reviews.

Partner

10/10

Exceptional

25 Sep 2024

Morgan

Beautiful hotel with a great location and only a short walk to all the greatest restaurants and the promenade!

Leisure Partner

4/10

Poor

02 Sep 2024

Karim

Old dirty hotel. Our bathroom smelt like sewage. After complaining they came and sprayed it. In 2 hours later it smelled again. Novelty disgusting. Shower is all scratched and old. Never stay here again.

Leisure Partner

8/10

Excellent

29 Aug 2024

Claire

A very comforting stay

The staff were clearly very friendly and effecient and we were all made to feel welcome. It was a lovely gesture to receive a little gift during check out - one to my wife and daughter. It was also pleasing to receive a gift bag for daughter during our first nights stay. Also complementary food/drinks where placed in our fridge. Beds where comfortable.

Although the rooms were clean, further attention was required from the staff i.e. 2 bathrobes where provided rather than the 3 (three guests); this was quickly resolved when I spoke to staff at reception (who was very accommodating). The shower gel pump was not working, restocking shampoo and conditioner was also an area that needed addressing (I should not be asking for a replacement), It's the finer detail of our stay that needed fine-tuning.

A great location, good atmosphere by all the staff. Overall, a very comforting stay that we thoroughly enjoyed.

Friends_and_family Family

10/10

Exceptional

27 Aug 2024

Piero

great place to stay

Leisure Family

8/10

Excellent

23 Aug 2024

Lilly

Staff were very friendly & good location
Walls on rooms were dirty & also exterior entrance awning was old & ripped
Would not stay here again.

Leisure Family

10/10

Exceptional

14 Aug 2024

Jordan

Great experience staying with my family here in Nice for 4 days. Clean, very walkable and central location. Close to the main train station, the beach and many restaurants. Will come back again.

Leisure Family

10/10

Exceptional

28 Jul 2024

nancy

Great location and super friendly staff!

Family

8/10

Excellent

19 Jul 2024

Albert

Location was fantastic and very close to the Jean Medicin tram station on the airport line, and to the shopping area and old town.

The welcome drinks and bottle of appreciated and the complimentary prosecco was much appreciated!!

Staff were all helpful and friendly.

Room was clean overall, however the toilet smelled. Not from the room but the strong smell was coming from the plumbing.

But overall we enjoyed our stay here.

Leisure Partner

10/10

Exceptional

05 Jul 2024

Cindy

Friendly staff and very clean!

Leisure Partner

6/10

Pleasant

01 Jul 2024

Siman

They didn’t honor my gold status and no upgrade although it said vip perks. Manager wasn’t friendly.

Leisure Family

10/10

Exceptional

25 Jun 2024

Marieta

Great location and staff

Leisure Family

8/10

Excellent

21 Jun 2024

Lauren

Good property. Clean and neat. Looks a little tired but good for a short stay. Great location. French service is just that, not exceptional but job done.

10/10

Exceptional

20 Jun 2024

Jamie

Great stay, would recommend

Business

8/10

Excellent

08 Jun 2024

Yusuf

Nice 4 star hotel in a good location. They helped us for early check in and late check out.

Business_and_leisure Family

10/10

Exceptional

03 Jun 2024

Yasmine A

I enjoyed my time here very much! The room was lovely. It was close to everything. I'd stay here again!

Leisure Family

10/10

Exceptional

29 May 2024

Verified traveler

Thoroughly enjoyed the hotel and the room was clean. Tight space for even one person, but it gets you out exploring! The interior facing room was nice and quiet, albeit you don’t get a view.

Self

10/10

Exceptional

15 May 2024

Ekaterina

Nice staff, Eveline the best! Good breakfast, comfy bed, best location.

Leisure Self

10/10

Exceptional

12 May 2024

Ekaterina

Nice hotel in a very good and safe location, with comfy mattress:)
Staff are very nice

Business_and_leisure Self

10/10

Exceptional

26 Mar 2024

Diony

Great location and the room was really nice.

Leisure Family

8/10

Excellent

24 Feb 2024

melania

Close to promenade, shopping and restaurants

The staffs were friendly and helpful, room was clean and the hotel is in good location as walking distance to restaurants, shopping and the promanade. Bed was too hard for my liking, there was a smell in the shower (its not moldy?) and room was small but as I mentioned it was clean, clean beddings.We didn't take their breakfast (kind of in expensive) but since its close to nice local cafe and Starbucks :) we were ok.

Partner

8/10

Excellent

14 Jan 2024

Abhirup

The rooms can be very small, but for a short stay it's not bad. Convenient location and very easy to reach from the airport. Staff are excellent - had problems with the shower when I checked in, and the Maanager Ranaa sorted it out immediately.

Leisure Self

8/10

Excellent

12 Jan 2024

Caley

Great location and decent size room. Felt like the bathroom shower needed a deeper cleaning / super tiny. Overall a great room but I would wake up to the smell of the breakfast food early in the morning.. somehow my vents were connected to it?

Business Self

10/10

Exceptional

09 Jan 2024

Adalet

Very nice staff and place
But

I did reservation with full breakfast but
Their notes was without
I showed my expadia mail they accepted
So please make a sure for payment details

Leisure

10/10

Exceptional

29 Nov 2023

Peter

The property is in a really convenient location. It's very easy to get to the hotel from the airport. My room was quiet and comfortable. My friends and I had a great time here. Marie in the bar area was very helpful with recommendations around the city and we enjoyed the cocktails she prepared for us. I would definitely stay here again.

Leisure Friends

8/10

Excellent

01 Nov 2023

Jenny

Decent hotel

The hotel is conveniently located. The room was super small and my only complaint is the partially enclosed shower which caused water to splash on the floor outside of the shower which is very anoying, otherwise all was great.

Friends_and_family Family

8/10

Excellent

01 Nov 2023

Danilo

The room was small and the Toilet door knob was broken otherwise it was a wonderful stay!

Partner

10/10

Exceptional

05 Oct 2023

Elizabeth

The staff was very kind and helpful. Nice to have a bar on site, great location — close to lots of shopping, restaurants, and a short walk to the beach. Rooms were nice and had everything we’d need.

Leisure Partner

10/10

Exceptional

20 Aug 2023

Angharad

Perfect location, beautiful hotel and exceptional staff!

Leisure Partner

10/10

Exceptional

28 Jul 2023

Heather

We had a fantastic stay at this hotel, the staff went above and beyond to make sure we had a good visit. We were also upgraded to a bigger room upon check in!!

Leisure

10/10

Exceptional

25 Jul 2023

Gustavo E

Great stay

Business_and_leisure Family

10/10

Exceptional

13 Jul 2023

Muneeb

Excellent hotel.

10/10

Exceptional

27 Jun 2023

Francini

Simplement le meilleur.

Leisure Family

10/10

Exceptional

23 Jun 2023

Michelle

Great hotel with the most amazing comfortable bed! Best cocktail bar and the friendliest and most helpful staff. Will definitely be going back!

Leisure Partner

10/10

Exceptional

18 Jun 2023

Katherine

Excellent customer service and very good breakfast. Hotel is in the nice area.

Leisure Family

10/10

Exceptional

14 Jun 2023

Jean

Excellent hotel.

Excellent hotel. Well managed and well maintained. Good attention to details.

Partner

10/10

Exceptional

05 Jun 2023

Agustin

Great location, quiet area and great service and professionalism from the staff

Leisure Partner

8/10

Excellent

28 May 2023

Heather

Great clean, quiet location in Nice

The concierge was extremely friendly and helpful. The allowed us to check our bags for left luggage before check-in and after check-out. Great location.

Partner

10/10

Exceptional

14 May 2023

Paul

The staff was excellent.

Leisure Friends

10/10

Exceptional

21 Apr 2023

Rachel

Great hotel

Good size room, very clean and great location. The staff were very helpful. We would stay here again

Partner

10/10

Exceptional

17 Apr 2023

Paul

Location of hotel was excellent. Staff were very friendly and helpful.

Leisure Partner

10/10

Exceptional

14 Apr 2023

Tziyan

good

Leisure

10/10

Exceptional

07 Apr 2023

Adrian

The breakfast was amazing but its easy to hear people around you so if you have loud neighbors you're going to have to hope they won't be screaming.

Leisure Self

10/10

Exceptional

26 Mar 2023

Jayne

Very clean central

Leisure Self

10/10

Exceptional

28 Jan 2023

Gareth Martin

Very clean, well situated, friendly staff

Leisure Self

4/10

Poor

25 Jan 2023

Cristian

Avoid! You can find better

Checked in at 5pm and the room was not ready and not checked by the staff, they informed me that the hotel was full, the had no cleaners able to clean the room and they were not even able to do refund as the manager was coming back the day after (bad bad bad); after insisting saying them that they MUST find a solution, the poor girl that was only a trainee, found another room which supposed to be even better than the originally booked.
Checked in and surprise! The shower was
Not working! It’s a dated hotel made looks pretty from outside but it’s cheap and terrible. Definitely not a 4 stars hotel!

Business

8/10

Excellent

06 Jan 2023

Gustavo

This a cute boutique hotel in a good location. Rooms are nicely decorated art deco style. They feel luxurious. Nice balcony overlooking the street. Parking is available (extra)however not super convinient, one small block away, but totally manageable. What I didn't like was the shower had a very slow drainage, to the point one day my fiancée was taking a longer shower washing her long hair when we received a call from reception asking us if we could stop using the shower because the unit below was getting flooded. I don't know how they solved this but a few minutes later told us was okay to use the shower again, but after that, we were a bit afraid of not taking a \"long\" showers. Breakfast also good (extra). Also very nice the bar and super nice the bartender. Cocktails were supreme.

Leisure Partner

8/10

Excellent

03 Jan 2023

Teeni

A great location to catch trams 3 minute walk; and close to bakery and restaurants

Leisure Family

8/10

Excellent

27 Dec 2022

Verified traveler

Smooth Pleasant Stay

Smooth and pleasant stay! Location was great, could walk around easily, beach was also walking distance.. and even easy to get to the Highway and drive away to all the nearby cities for daytrips. We got a bigger room than standard size so it was comfortable and had a nice street view.

Partner

8/10

Excellent

04 Dec 2022

Cheryl

very nice hotel n hotel
room

Leisure Friends

10/10

Exceptional

18 Nov 2022

Anand

Cozy, comfy and clean.

Very nice staff, quick and easy check in.
Amazing mattresses.
Very good nespresso coffee machine.
Quickly toiletries.

We had planned to rent a car, but hotel was Right in the heart of Nice, we walked to all places.

Partner

10/10

Exceptional

15 Nov 2022

kai

Very unique and lovely decoration

Leisure Family

8/10

Excellent

02 Oct 2022

Jennifer

The room was a nice size with a Juliette balcony. Location of the hotel is very convenient to walk to Old Nice or Nice-Ville train station but is on a corner of cross streets and gets loud with honking cars and motorcycle/vespa motors. Breakfast includes hot & cold items but we found the food quality to be average. The bar is open only on select nights and three of the nights we tried to claim our complimentary drink, it was closed. We enjoyed ourselves here but we'd explore a different hotel if returning to Nice.

Leisure Partner

10/10

Exceptional

24 Sep 2022

Kathryn Rose

Lovely hotel in a great position

Leisure Partner

2/10

Poor

23 Sep 2022

Alisha

Extremely Cramped room. Not even fit for

Partner

8/10

Excellent

11 Sep 2022

Tracy

Reunion with friends

Lovely hotel, central walking distance of everything, quieter location but surrounded by shops bars and restaurants , perfect !

Friends_and_family Friends

6/10

Pleasant

06 Sep 2022

Candice Ait

I liked the location, the breakfast buffet, black out curtains, water pressure in the shower.
The room was ok in terms of space but the carpet and furniture could use updating.
Something about it felt dingy .

Leisure Partner

6/10

Pleasant

06 Sep 2022

Brook

The room was ok. Our air conditioning did not cool the room and was very noisey.
I asked about a room upgrade being a gold member but they said they could not. I checked Expedia and found there was an upgraded room the next day for the rest of our trip that could have been offered.
Overall the room was ok. The hotel was in a good location. I would recommend for short stays but longer stays the room would be too small and too hot.

Leisure Partner

10/10

Exceptional

01 Sep 2022

Nitsan

EXCELLENT renovated hotel in the absolute best location in Nice - smack between the main train station and the beach. Fantastic strategic location. Beautiful rooms. Huge bathroom. Very pretty lobby. Great staff.

Leisure Family_with_children

10/10

Exceptional

31 Aug 2022

Haidee

Very good location

Excellent location and hotel is very good!
Good service!

Partner

10/10

Exceptional

25 Aug 2022

Maureen Bernice

Great location. Staff is friendly. Very cute hotel on a quiet street and short walk to the beach and old town. Highly recommend.

Leisure Family

4/10

Poor

11 Aug 2022

Arash

Not a 4 star hotel

Good service, however hotel condition was very low, AC and minibar did not work and also some problem with the shower. The hotel quality in general is far from 4 star

Partner

10/10

Exceptional

06 Aug 2022

Deepak

Stay in Nice

Staff goes above and beyond to help out the travelers staying at the hotel. Very helpful with providing recommendations, and providing local insights

Friends_and_family Family

6/10

Pleasant

31 Jul 2022

MALU

The air conditioning system didn’t make the room cold. The room was right in front of housekeeping so they always are making noise. When you open the door of your room you see all the mess they have in that room. It a nice stay.

Leisure Family

2/10

Poor

26 Jul 2022

Arnold

Very small rooms, air conditioner kept on dripping water in the room, could not sleep with the water tapping sound. AC not effective at all.

Leisure Partner

10/10

Exceptional

06 Jul 2022

Wadih

Very good property with excellent service and very comfortable rooms.

Leisure Partner

6/10

Pleasant

30 Jun 2022

Kaveh

Shouldnt be part of gold exclusive hotels was not upgraded didnt get the Drink and i asked for 2 hour late check out answer was no

Friends_and_family Friends

10/10

Exceptional

25 Jun 2022

Lucy

A beautiful roof top restaurant bar with a fantastic ocean view

10/10

Exceptional

12 Jun 2022

Andrew

Very nice. Staff were very friendly and helpful. Good location.

Partner

10/10

Exceptional

07 Jun 2022

Amy

Lovely hotel, was blown away by the lovely staff and their kindness. Our room was divine, bed was comfy and good that a fridge was provided. Also had a nespresso machine which is a great touch. Overall I loved it and will be back.

Leisure

8/10

Excellent

10 May 2022

Howard Shing Liang

Fantastic area and very friendly staff. Thoughtful and classy touches in the room like the Nespresso and complimentary mini bar

Leisure Family

8/10

Excellent

11 Apr 2022

Roberto

We stayed 2 night here. The Hotel room was comfortable and had good basic amenities. Check in was quick but a tad inconvenient because there was no parking in front of the hotel to stop for check in.

The room was set for heating only and too warm for our preference. Had to shut the heater off and slept with the window open, which unfortunately faced a noisy street which we did not appreciate much but earplugs remedied that issue.

paid self parking was 2 blocks away and convenient.

I recommend this hotel for its location and friendly staff. Better if not driving to it.

Leisure Partner

10/10

Exceptional

04 Apr 2022

Verified traveler

Fab stay, great staff very accommodating to us

Partner