Plaza Roma

4/10

Poor

04 May 2026

James

The pictures of the hotel are deceiving. I arrived at the hotel at night to find a lot of loiterers in the parking lot, something you don’t really see at hotels. Almost felt more of a “hangout spot” for drug dealers and prostitution. Any ways, i walk into the lobby and immediately notice a room that a bunch of junk just piled up, almost ceiling high. I get to my room, and i have a hard time opening and closing the door because the bottom is completely dragging on the floor. I pull back the sheets on both beds to find black hairs in both. I check the bathroom, no wash clothes and a toilet that hardly worked. The ac worked excellent, however it was small roaches crawling all around it. The walls are paper think, and light comes right through the curtains. I don’t recommend!

Self

2/10

Poor

04 May 2026

Brandi

There wasn’t any breakfast. The entire kitchen was filled with furniture. There were people standing in the hallways smoking weed. The floors were dirty, the entire hotel smelled like rotten garbage and weed. The elevators smelled like chemicals cover in lemon scented spray. The room….the bed wasn’t even made, there were dirty towels in the towel rack, the walls were covered in some sort of funky green/brown stuff and the shower was nasty!

Partner

2/10

Poor

04 May 2026

Kevin

Nothing
Absolutely nothing!

Self

4/10

Poor

02 May 2026

Andesha

Needs to be renovated. I had to ask the lady at the front desk if it was a motel or inn. The doors in the room had rust. The elevator was barely working.people was sleeping in the lobby chairs. I don't like it.!!

Partner

4/10

Poor

02 May 2026

Kimberly

Pictures are very misleading, the room looks cleaner and bigger on the Expedian site. The property had a stale cigarette smell and part of it is rotting and undergoing innovation. The staff for the most part is inattentive and when we tried checking out we had to wait about 10 minutes because she was no where to be found. Feels more like a seedy motel more than a “hotel”

Partner

2/10

Poor

30 Apr 2026

Gemma

The beds and the sleeping area were fine, the bathroom was atrocious. Didn't even feel comfortable showering in that bathroom. There were people outside blasting music and just hanging out. Didn't feel very safe there.

Friends_and_family Family

2/10

Poor

28 Apr 2026

Yolanda

-0 out of 10 would never recommend I will be on the phone with corporate headquarters and the better business bureau!

Family

6/10

Pleasant

26 Apr 2026

Alisia

Hood hotel.There's no arcade like the website says.The Tiki Bar is roped off. Our room had a T.V with no remote so got one from the front desk but it didn't work for that tv. Didn't feel like trying again. But the woman at the front desk and the head of housekeeping were very nice and even got us checked in early evwn though they were sold out for the weekend. Room was standard and sheets were clean. Son enjoyed the pool but was disappointed about the arcade lie lol. Not bad for a budget option, just good to know what its actually like before booking. Oh and there will be tweekers in the parking lot....so yeah...i saw some things i didn't need to 🙃 hope this review helps 😀

Family_with_children

2/10

Poor

26 Apr 2026

Samuel

I don’t recommend this hotel at all.

Self

2/10

Poor

25 Apr 2026

Johnny Joshua

First room I got the toilet was not working, staff was kind and change room. The second room had a damp smell through it. Within 3hours of being there, I had allergies type of conditions, check out and went to a different hotel

Partner

2/10

Poor

24 Apr 2026

Mariano

Terrible hotel location and surroundings

Family

2/10

Poor

21 Apr 2026

David

lights dont work, foreign hairs on bed, facilitys don't work. no room service. false advertising

2/10

Poor

20 Apr 2026

Sunil

This place is disgusting. Please do not stay here, the just walking in the hallway smells like Marijuana. The room was terrible, hair all over the sink, the bathtub was blacker than anything in this world. The beds were heavily rusted, the baseboards has mold growing and flourishing. It also comes with exposed and live wires from the outlets!!! I wish I was making this up. This place is a nightmare. When I left to get a refund because I was not staying here the lady at the front desk knew the condition and tried to offer me another room but I did not accept. This place is not safe, something fishy is going on at this hotel. Again, PLEASE DO NOT STAY HERE!!!!!!

Family_with_children

2/10

Poor

20 Apr 2026

Vladimir

Upon arrival at the hotel, I was denied check-in due to a plumbing failure. Late that evening, I had to find another hotel, which was difficult on a Friday night. I will never return to this hotel.

Friends_and_family Family

6/10

Pleasant

20 Apr 2026

Donald

The photos of the rooms, especially the lobby sitting area do not reflect the state of the hotel right now. It appears that the hotel may have been closed for a long time and the owners are in the process of fixing it back up. Our rooms were ok, but were very basic and seemed to be in a state of nearly finished with the renovation but not quite done. Good luck to them. I think in short time, it will look really nice. Staff was pleasant enough and we did not really have an issue with check-in or check-out but parking was an issue. 2 nights we came home around 10PM and it was difficult to find parking.

Partner

4/10

Poor

19 Apr 2026

Kervens

Too much child’s playing across the pool without the security

Partner

4/10

Poor

18 Apr 2026

Jadyn

The room was not sleepable, there was a roach in the room. Bathroom was way outdated, the room just felt unclean.

Friends_and_family Friends

2/10

Poor

18 Apr 2026

Opal

Entire place need to renovate

10/10

Exceptional

18 Apr 2026

Janerio

It was okay

Self

4/10

Poor

17 Apr 2026

Hemant

I am feeling guilty as I didn’t read the reviews online on google before booking this place since It was last minute adjustments in our travel plan.

Other than front desk person everything else was horrible. The safety safe in room was forcefully broken. The room door was warned out and bad shape. The wash basin had layers of paint and still visible cracks. The air conditioner system was provided wooden block support to keep it in place.
Bed was clean enough so we decided to spend a night and leave early in morning. The worst thing happened after midnight when someone started playing loud music on swimming pool. Everyone in family was so scared.. we didn’t have courage to check outside. It stopped after some time.
There are so many other things but i think i made my point clear.

I will not prefer to stay in this property again even if it is free for year long.

Family_with_children

2/10

Poor

15 Apr 2026

Brenda

Este edificio apenas entré fue lo peor olor fuerte a marihuana en la entrada había seguridad armado ??? En un hotel ??? Apenas entre discusión entre dos mujeres del mismo hotel trabajadores o los mismo huéspedes como a creer quedarse en este hotel que de inmediato cancele y no me devolvieron el dinero aquí no iba dormir bien con los ojos abiertos y más que tenía mis hijas horrible hotel no lo que parece en las fotos

This building as soon as I entered it was the worst strong smell of marijuana at the entrance there was armed security ??? In a hotel ??? Barely between an argument between two women from the same hotel workers or the same guests how to believe staying in this hotel that immediately canceled and they didn't give me my money back here I wasn't going to sleep well with my eyes open and more than that I had my daughters horrible hotel not what it looks in the photos

Family_with_children

2/10

Poor

15 Apr 2026

Yvelisse

(ROOMS DO NOT LOOK LIKE PICTURES) A lot of reviews mentioned they are under renovation. From what I saw this is correct, but they are starting in the wrong areas. Lobby, and gift shop looks to be managements first stop in renovation however the rooms are HIGH questionable. Room details said NO smoking but the lobby, hallways, elevator and room smelled like a concoction of smoke, wet mop and mold. We were only there for a night for a concert and we arrived at check in and had no time to find another hotel or we would miss our concert. We slept on the bed, we did not wrap ourselves in the sheets, and we did not use the shower and brushed our teeth with bottled water. This room was something straight out of a horror movie. Not maintained, random patch jobs throughout, missing furniture, broken mirror, peeling sink, and everything was rusted but they did freshen it up with some paint tho. There was no communication at checkout, front desk look at me and told me to drop my key in the box and I was good to go.

Partner

2/10

Poor

12 Apr 2026

Tiffanie

The room we were put in was dirty had roaches and the tub and sink had hair and were dirty as well, one of the beds were broken, the tiki bar wasn’t even open, the smoke detector in the room was going off the whole time. As far as staff goes they were not helpful they told me I couldn’t get a refund or switch rooms, some were rude when we asked for clean towels because the ones we had were stained and had pubic hair and they told us “we have to be considerate of other guest we just got there so we shouldn’t need new towels” and didn’t change the towels, also didn’t change the bed sheets that were dirty and had burn marks. My fiancé usually brings his own tv on trips because we have had issues in the past connecting the game to hotel tvs (he streams) I’m glad he decided to bring it this time as there was no tv in the room, I’m not proud of the fact that we had to get roaches off his game and tv. I couldn’t do the complete stay we ended up just leaving and cutting the trip short I was very uncomfortable, people would knock on our doors at all times and run and then smoke in their rooms which filled the hallways with smoke and a terrible smell. Oh and the hotel is connected to a night club that stays open until 5am so if I try to go anywhere after 10pm expect to spend and hour trying to find parking. And expect for people to fill the halls and for it to be loud

Partner

4/10

Poor

12 Apr 2026

Mark

The hotel was run down, dirty and in need of refurbishment. Our door lock had to be slammed to work, the cold faucet in the bath was jammed shut. All of the caulking around the bath was mouldy.
Staff were ok.
Avoid.

2/10

Poor

11 Apr 2026

Marie Claude

It is a real scam. The pictures are not accurate. They are showing a renovated property but in fact it is very deteriorated, dirty and unhealty none of the picture are real. Expedia should banned that property. I wish I can share the real picture.

Family_with_children

2/10

Poor

11 Apr 2026

Kristie

This place is a run down filthy drug infested roach motel. Do not stay here !! It is the absolute worst place in Fort Lauderdale. The dumpster behind McDonald's would be cleaner and safer!

Family_with_children

2/10

Poor

11 Apr 2026

Betzy

Room stink like cigarettes, there were cockroaches, sinks pipe were missing, bathroom dirty, no towels, second room was in worst condition, ac not working, main door was broken it didn’t even close

Family_with_children

4/10

Poor

11 Apr 2026

Nisrine

The hotel smells really bad, its smile awful like marijuana everywhere. No water for 2 days to take a shower.

8/10

Excellent

11 Apr 2026

Kisha

The hotel doesn’t look like the pictures as advertised! They say they are under new management and they do have a lot of remodeling going on but still… not the same! The front desk staff and security is friendly, housekeeping and maintenance take forever to respond to calls IF THEY RESPOND AT ALL. The rooms don’t have washcloths. I changed rooms 4 times, 3 of those a because of issues with my tv ( I couldn’t change the channel because of the remote or internet connection). The pool water is green and the tiki bar is taped off. The gym has 5 items in it, one of which doesn’t even have a plug to it and the sauna is out of order until further notice. The rooms are clean though and spacious. Most have a at least a microwave and some a fridge as well from what I can tell. They do sell dinners in the bar area and the gift shop is open sometimes.

2/10

Poor

10 Apr 2026

Edgar G

Hotel was terrible, dirty, garbage all around, bed was wet , liking water from the ceiling over the bed !!!!!it was a night mare , of course I cancelled my reservation and now trying to get my money back can you please help on it

2/10

Poor

10 Apr 2026

Mariska

The hotel staff was really nice. The room was not bad.
I felt extremely unsafe in this hotel. people hanging out in the hallways, sleeping on the couches in the hallways. People lingering outside.
I truly believe security or police presence is needed. Throughout the night, my door kept getting knocked on and the excess door to the other room kept getting its knobbed jiggled. Very scary. Could hardly sleep.

Would not stay again as I believe it is a safety risk,

4/10

Poor

09 Apr 2026

Juan Carlos

Hotel looks like was under construction. Doors, floors and walls half painted. Door locks wasn’t well installed.
Room was fine, big and bed comfortable
There’s was no water when we arrived at night, but in the morning it was ok

Family

2/10

Poor

08 Apr 2026

Faye

Slow internet, room was not clean properly no towels and staff said there was none available, suggested CVS to purchase items.

2/10

Poor

07 Apr 2026

Nyala

this place is absolutely terrible. I would rather sleep in my car. It smells of smoke and pee everywhere all the time. It doesn’t feel safe to be here alone as a woman. the locks and door handles aren’t secure. They blast loud party music next door until midnight. The phones are not real and do not plug into the wall!! and my curtains were torn so I had a little privacy. there were roaches everywhere I had to put cups over them thank God it was my last night.

Self

2/10

Poor

07 Apr 2026

winston

We checked in without concern. Was advised that if we smoked or caused damages, that-we would lose our deposits. We had no issue with this. Made our way up to our rooms. However, en route we crossed paths with young men smoking cannabis in the corridor. After a brief reflection and observation of what was viewed as illegal activity, we checked out. All within the space of 30 mins.

We shared our concerns with the receptionist. Credit to the receptionist, she was polite and courteous. She however acknowledged our plans for departure, advising that she would refund our deposits and for us to contact Hotels.com for a refund. Through a transparent discussion, I shared my observations of drug use, with this being the primary reason for our prompt departure. The receptionist acknowledged my concerns, sharing that she suspected that we wouldn’t stay, even whilst processing our check in.

My suspicion would be that this hotel supports the local community in providing emergency social housing for those in need. Whilst I support this level of support for wider communities, this is definitely not a place for solo, business, family, leisure focused travellers within the FLL area

Only through a tireless effort did we receive a full refund, despite the hotel reporting to Hotels.com that our experience/ observations were unfounded.

Friends_and_family Friends

2/10

Poor

07 Apr 2026

myrna

We had no water from 1pm till the next morning dirty and roaches hopefully the elevator makes it good luck!!

2/10

Poor

07 Apr 2026

Nilesh Kumar

Its very bad and smelly hotel and looks like very shady .

Family_with_children

2/10

Poor

06 Apr 2026

Shlomi

Whorst hotel ever!!!

Family

2/10

Poor

06 Apr 2026

dhruv

at last moment, they overbooked and show the exit door to get out of hotel in midnight. never stay at this property not even at 1 single Dime.

Friends_and_family Family

6/10

Pleasant

06 Apr 2026

Marcel

I would say it is below average. However, there is nothing affordable in the area

2/10

Poor

06 Apr 2026

Marco

There was no water at hotel

Partner

2/10

Poor

05 Apr 2026

Chris

Internet didn't work, so the tv didn't work because we had no internet . Booked a room for 2 adults and 2 children and we had 1 bath towel, pillows so thin they were like cotton balls. Hallways very dirty , food and paint chips all over the place. Our room door could bend in half literally. This should be a $30 room not what they charged us. There was prostitution going on 4 doors down also

2/10

Poor

05 Apr 2026

Luis

There was a huge bleach smell when we arrived to the room.
The bathroom door knob didn't work.
There wasn't soap either. I went to the front desk to request some and they said there was NO SOAP and gave me some shampoo to use it as soap😡
Also it looks like they haven't finished working in the bathroom.
It had a piece of wood on the toilet.
I wouldn't recommend this hotel to anyone and wouldn't visit it again either AT ALL.

Friends_and_family Family

2/10

Poor

05 Apr 2026

Dan

Did not stay at property. They are under renovation and on Friday morning when we arrived at 1:30 am to stay the night club was raging and City Notice was posted that they had no water.

Family_with_children

2/10

Poor

05 Apr 2026

Sahil

Pictures don’t justify reality. Proceed with caution

Family_with_children

2/10

Poor

04 Apr 2026

Henry

Hotel had no water. We had to go elsewhere and had to pay an extra Lyft fee. I would like a refund.

Friends

10/10

Exceptional

03 Apr 2026

Berthony

Great

Leisure Friends

10/10

Exceptional

03 Apr 2026

Berthony

Good

2/10

Poor

02 Apr 2026

Ayanna

DISGUSTING! I don’t know how they charge money for this place.
The “No Smoking” signs posted all over the property were a joke; people were literally smoking in the hallways. It smelt and looked like a dumpster. I traveled with my two girls and they were scared; I had to demand an escort. It was just a layover, and after getting there, we should have stayed in the airport.

Family_with_children

6/10

Pleasant

02 Apr 2026

Daniella

This whole hotel gives off, landlord special vibes. Broken paint all over the bathroom makes it look like everything is broken, mold in the bedroom being painted over.

Partner

10/10

Exceptional

01 Apr 2026

Jamillah

I enjoyed my stay.

Self

10/10

Exceptional

01 Apr 2026

David

NA

Self

10/10

Exceptional

01 Apr 2026

Jim

Yes and yes

2/10

Poor

31 Mar 2026

Jordon

This place shouldn’t even be considered a hotel…I wasn’t expecting anything more than a clean place to rest my head but that was too much to ask for. The hallways to the rooms had used wash rags and broken glass in the floor..I wasn’t in the room 2 minutes and saw roaches on the floor and dried piss on the bathroom walls. My fiancé and I left via the back stairwell that smelled like a port-a-potty just so we didn’t have to interact with the staff or other clientele. I think I’ve said enough. ZERO STARS.

Partner

4/10

Poor

31 Mar 2026

Myrna

Basically you get what you pay for so it’s run down dirty elevator u pray you make it the room is clean to the best of their ability I guess I clean when I check in anyway but yea Good Luck lol

Self

6/10

Pleasant

31 Mar 2026

Wilmer

Need to improve!!

Partner

2/10

Poor

31 Mar 2026

Fanny

Dirty, old beds, old sheets, old towels, would never stay here again

Partner

6/10

Pleasant

30 Mar 2026

Janel

Well, you get your moneys value except it should cost less. Staff were ok, but the 5th floor almost had me cut my losses. You can only presentably stay on first floor which was noisy and the basic upkeep was lacking like fresh paint on walls, clean hall or even secured door handles for the room. Made me feel like I needed to pray for a peaceful night and lastly but best of all if I had one good thing to say I was able to watch my shows on Netflix but the bed wasn’t so comfy so idk stay if you’re really on a budget like I wanted to be.
I would not stay again. There was no soap to bathe or fridge I could go on but I won’t because one particular staff she tried to help and allowed me a later check out so thank you for that!

Self

4/10

Poor

30 Mar 2026

Christopher

I'm only giving this 2 stars because the staff was very friendly. When we arrived, there were 5 police vehicles there to greet us. They were there to break up a fight and arrest someone for fighting and breaking glass in a common area of the hotel. Our room door was broken and the staff was very helpful in getting us another room. We had 2 rooms for our family, so we were in 3 total rooms counting the one with the broken door. The smell of marijuana was exceptionally potent throughout the hotel, including inside the rooms. We went to Walmart and purchased some room deodorizers that were not very effective. We got up before the sun and checked out. Avoid this hotel at all cost...

2/10

Poor

30 Mar 2026

Akino

Not up to standard

Family_with_children

6/10

Pleasant

30 Mar 2026

oscar

an old property that has not be upkept,

2/10

Poor

30 Mar 2026

Jamie

It's been a week and I haven't gotten my security deposit back. I tried calling and nobody ever answers. The 2 times I did get someone to answer, she hung up on me both times right after.

Partner

2/10

Poor

30 Mar 2026

Roland

Upon arrival, the experience immediately began to deteriorate. The front desk staff was unprofessional and disorganized, providing us with a key card taped inside a piece of paper without any proper communication. When we reached our assigned room (Room 520), we discovered there was no door at all—just two maintenance workers actively replacing it. We were told to leave and come back later, despite having just checked in.

After returning over an hour later with my children, the door was still not complete, and we were told to enter the room anyway while work continued. This created a very uncomfortable and unsafe situation, as we were expected to stay in a room with the door open and unknown individuals working inside. Despite multiple attempts to contact the front desk for assistance or a room change, no one answered. When I went down in person, the property was clearly understaffed and unable to assist.

To make matters worse, the room itself was completely unacceptable from a cleanliness standpoint. The bedsheets contained visible feces,stains and hair, the floors were dirty with debris, and there was urine on the toilet seat. This is not just poor service—it is a serious failure in basic sanitation and guest safety standards.

After enduring these conditions for hours with no resolution, my family and I ultimately left the hotel at 2:00 AM and went to the airport, as we could not safely or comfortably stay any longer.

Friends_and_family Family

2/10

Poor

29 Mar 2026

Antony

Worst possible experience out of all the hotels and resorts that I've stayed at in the 48 years of my existence

4/10

Poor

29 Mar 2026

Ann

Elevators don't work, no towels in the room. No breakfast. Loud noise all night.
Nice looking lobby.

Partner

2/10

Poor

28 Mar 2026

Pernell

Very lazy staff only real workers I seen was house keeping front desk horrible doesn’t really help with anything

I stay there for three days for Miami music week and on night two I had my room broken into and one of my bags stolen and the security did a little bit of help, but the front desk was really no help at all. They didn’t even let me see the footage or anything. I would not recommend this location to the average person.

No complimentary breakfast no phone or anything in rooms was very unprofessional

Self

4/10

Poor

26 Mar 2026

Dusty

Room was big and roomy but had no refrigerator and no microwave and I thought thats just the way it was. But last night my last night staying here i saw on the website that there was refrigerators and tea/coffee makers in every room. So I immediately walked up to the front desk and asked about it and an hour later they brought me a refrigerator but by then it was to late to enjoy it!! Leaving the milk out that i bought to have with my cookies that i bought was pretty upsetting !!!

Self

2/10

Poor

25 Mar 2026

Terri

Bathroom door would not shut. Cold valve water would not turn on in shower. Paint all over floor. Sink was disgusting. Property had trash all over. Pool area was filled with cigarettes butts all over. Only one ashtray for the pool area. All you smelled at the pool was pot. Would never go again.

Partner

10/10

Exceptional

25 Mar 2026

Nichole

We picked this hotel because it said it had a bar/restaurant but it was not we would of stayed somewhere else because we caned a hotel with these things

Friends

8/10

Excellent

25 Mar 2026

Theresa

I did not the pool. There was no hot water for a day. The staff was excellent.

Self

2/10

Poor

24 Mar 2026

Jeremy

The state of the Hotel is horrendous. Room conditions need major attention from updates to cleaning. The hotel is not sound proof at all. You can hear everything from the connecting rooms and hallways. In addition the windows offer no sound proofing either. Everything from the parking lot below can be heard. One of our rooms booked the sink was damaged and actually had a section of the counter missing. To coffee machines can not be used because they don't not have the pod holder in any of them. They offered only toilet paper and shampoo in room had to ask for rest. Hotel also smells of pot and smoke. I do not recommend and wish I could get our money back. Non of us where able to get more than 3 hours of broken sleep. The place is very run down. The staff are inattentive and more focused of chatting among themselves. This property does not meet expectations of Expedia experience.

Friends

2/10

Poor

23 Mar 2026

Dene Adam

Never made it that far. Dirty, broken glass, marijuana smell. 8 squad cars in parking lot arresting people when we arrived. 2 hours later they were back, more arrests. Dangerous, dirty, and run down. We checked out after 2 hours the first day.

Family_with_children

2/10

Poor

23 Mar 2026

WALVIC

I arrived to the property not staffing on reception was a few people in front me went the staffing came out she only said is not more room available i has to go to another hotel to rent for the night

Family

2/10

Poor

22 Mar 2026

laura

Friday night they fought in the hallway Saturday they fought in the hallway and downstairs in the police were called in dogs were called and just not a clean place. It needs lots of work very low class. If I had to write it, I would give it a -10 requesting a full refund checked out early on Saturday because a feeling unsafe in this hotel.

Friends

2/10

Poor

21 Mar 2026

Gary

I had roaches everywhere and not clean I would like to get some kind of reimbursement and I left a day early.

Family_with_children

10/10

Exceptional

21 Mar 2026

Vanessa

Room was clean staff very nice. Building on the older side but renovations are going on.

Family_with_children

2/10

Poor

21 Mar 2026

Virgilio

It looks like a crack house, broken doors and prostitutes.

Partner

2/10

Poor

21 Mar 2026

Raynee

This is an extended stay hotel. It’s not up to par for short stay. I was very disappointed. The pictures on hotel.com is misleading. I was not comfortable using any amenities nor the shower in our room. I was there for the Miami open so we shower at our gym at the end of the day.
WiFi went in and out a lot on the tv’s there is also no cable or proper subscription services.
A few apps on a Roku tv.
Will never be back.

Friends_and_family Family

6/10

Pleasant

21 Mar 2026

Lisa

This hotel looks like it was upscale at some point in time but has succumbed to some level of decay. That being said, it was extremely budget friendly and the staff was more than pleasant to interact with. Also, the bed was very comfortable.

Partner

2/10

Poor

21 Mar 2026

Jeremy

The state of the Hotel is horrendous. Room conditions need major attention from updates to cleaning.
The hotel is not sound proof at all. You can hear everything from the connecting rooms and hallways. In addition the windows offer no sound proofing either. Everything from the parking lot below can be heard.
One of our rooms booked the sink was damaged and actually had a section of the counter missing. To coffee machines can not be used because they don't not have the pod holder in any of them.
They offered only toilet paper and shampoo in room had to ask for rest.
Hotel also smells of pot and smoke.
I do not recommend and wish I could get our money back. Non of us where able to get more than 3 hours of broken sleep.
The place is very run down.

Friends

2/10

Poor

20 Mar 2026

Anglé

Mold in our room and roaches in the bathroom. We left immediately and found better accommodation elsewhere.

Partner

2/10

Poor

20 Mar 2026

Yen

No bugs but no hot water.
We already booked for 7 days so we can't cancel and everywhere else was booked due to spring break

Partner

2/10

Poor

19 Mar 2026

Cassia

As soon as you walk in the hotel has an unpleasant smell.The receptionist was very friendly. I had a weird feeling about checking in, but we did. There was a customer complaining about the room not having warm water. The receptionist told me this happens a lot there. As soon as we walked in the room we knew we weren’t going to sleep there not even one night. We went back to the receptionist and canceled our stay. He even mentioned he is only working there for his paycheck. I wouldn’t recommend no one to stay in this hotel.

Family_with_children

2/10

Poor

18 Mar 2026

Davaris

Nasty

4/10

Poor

17 Mar 2026

Jeannette

They put me in a room + floor that looked deserted and everything was broken + the walls were falling apart and everything was dirty. They then moved me to another room and the security guard asked for my room # and said it really loud where men/workers were and it was just me in the room. I was also hit on by workers there and i did not feel safe. I was annoyed by everything that uneasy that I had to ask my cousin and her boyfriend to walk me to my room and the tv in my room wasnt working. Overall the stay was horrible.

2/10

Poor

17 Mar 2026

Elizabeth

Check in was at 4pm, I arrived before 9:30pm and my room was not ready…The lobby is decent but once you start down the hall it’s a war zone. Floor is dirty, doors are beat up, the room itself didn’t have a chair, had one lamp to light the whole room, stains and cigarette burns on the top blanket, sheets are thin and dirty, the floor is scratched up, the paint is peeling off in every surface, the bathroom door was beat and scratched, the toilet was recently used and not clean and shower had pee on the edge.
I felt like I was in a hourly rate motel, felt very unsafe. There’s shared doors with the room beside me. Not what I thought I was booking at all from the photos you see online. I left within 30 minutes and had another place booked. Do not go here alone or even at all! I went to checkout and no one was even at the desk! Also the blanket was a thin quilt, like I wasn’t meant to even sleep there. The beds so smashed in as soon as you sit and I’m all of 135lbs.

Self

2/10

Poor

16 Mar 2026

Bernadette

I chose not to stay because when I arrived at the location there was people sitting outside the looked homeless. I walk into the lobby and it looked even worse. One side of the lobby had alot of stuff that looked like they just stored all the old furnitures so I left with checking in.

Family

2/10

Poor

15 Mar 2026

Reynaldo

This is definitely the scariest hotel I have ever stayed in, stay away from it, Place is so dirty trash everywhere dirty rooms, hallways sketchy people I couldn't sleep thinking someone was going to open my door. You can tell people come here to do extra activities for few hours and leave. Never felt safe and on top of it I pay my deposit in cash the guy at the front desk didn't give me the entire amount far from it because he said the resgiter was close he couldn't open it ask for my venmo (weird) that he will venmo me later that morning the rest he never did call the hotel never answer so lost half of the deposit I did cash, didn't felt secure at all please stay away from this hotel

Self

2/10

Poor

15 Mar 2026

Billy

Disgusting

Self

2/10

Poor

15 Mar 2026

Yaredzel

During our stay we encountered:
- Roach infestation inside of our room.
- Lifted floorboards
- Broken doorknob
- Vault was rusty and did not work.
- The room door would not lock and as a matter of fact, anyone could have kicked the door down in the middle of the night and robbed us, especially with the characters we saw out in the lobby or standing outside.
- The hallway smelled like weed.
- What appeared to be druggies laying down slumped in the lobby.
- The elevator down did not work, leaving us to take a shady staircase downstairs.
- The room was falling apart, especially in the filthy bathroom.

Overall, out of all of the hotels I've ever stayed at, this will have the hard-earned reputation as the worst. I would not recommend this hotel at all unless you like roaches or the thrill of wondering whether you'll be robbed or not.

2/10

Poor

15 Mar 2026

Misti

Skip this hotel altogether.. do yourself a favor and sleep in your car, thank me later

Partner

2/10

Poor

15 Mar 2026

Lolita

Place is dirty

2/10

Poor

13 Mar 2026

Jan

Didn't use wifi or pool, hotel in remodeling face which is ok but we were pu on area which seemed to be construction area, room missing chair , furniture, etc etc ....

Family

2/10

Poor

13 Mar 2026

Alice

Moldy, dirty floor..door would not shut properly.

Partner

4/10

Poor

13 Mar 2026

Jeremy

No wifi service
No microwave in room walls needed painting

Self

2/10

Poor

12 Mar 2026

Cherline

Nope

Family_with_children

2/10

Poor

11 Mar 2026

Ezra

Very ild rooms, no water, looklike homeless living there, not good envirement at all.
Will not repeat this horrible experiences

Self

8/10

Excellent

11 Mar 2026

Dahnelle

The pool was nit condusive to use. The propertt is undergoing a renovation. I will give then grace for the condition of the property and lack of free information, like there a re two sets of elevators. Please ask your staff to leave their ear pods at home or in their pockets. Tha t is not a professional look.

Family

10/10

Exceptional

10 Mar 2026

Hector

Clean and great staff

2/10

Poor

10 Mar 2026

Jacqueline

I would give 0 stars if I could. The place is horrible!! It should be named “Motel” Plaza cause that’s exactly what it’s like. I felt very unsafe there. There was a guy pacing through the halls, then as soon as I come out my room he was there. The door in my room had a gap on top that anyone could try and bust through. The doors can just be kicked down. It was an all around horrible experience and the most GHETTO place I’ve ever been in. The only nice thing was the last at the front desk, I believe her name was Sophia, she was very understanding and said she even feels unsafe there. When I came down to tell her about the door, she was in the phone with someone that was also complaining about something telling them that she will switch their room. Notice in the pics I posted you’ll see how the door is shut close but there is an OPEN gap on top, other doors looked run down. Please don’t stay there!!

Family_with_children