Hilton Vacation Club Palm Canyon Palm Springs

4/10

Poor

03 May 2026

Mariela

My money was stolen by the housekeeper !

Friends_and_family Family

10/10

Exceptional

03 May 2026

Anthony

had an amazing stay at the Palm Canyon Resort. From the moment we arrived, the staff was welcoming and helpful, and the entire resort had a relaxing and fun atmosphere. The rooms were clean, spacious, and comfortable, making it feel like a perfect getaway.

The pool area was definitely one of the best parts of the stay..it was beautiful, well maintained, and great for both families and adults looking to relax. The resort also had great amenities, and everything was conveniently located near restaurants, shopping, and attractions in Palm Springs.

Overall, this was one of the best resort experiences I’ve had. I would absolutely stay here again and highly recommend it to anyone looking for a fun and relaxing vacation spot in Palm Springs.

Friends

10/10

Exceptional

01 May 2026

Choua

Good quality space but walls are thin so you can hear activities outside and next door.

Friends

8/10

Excellent

30 Apr 2026

Stuart

Recommended. Nice pool area and good amenities. Building is older but many rooms are nicely updated.

Partner

10/10

Exceptional

29 Apr 2026

Hermine

Nice

10/10

Exceptional

29 Apr 2026

John

The villa suites were greeted with space ,furniture and the kitchen . I felt like a resident here when I stayed at this Hilton Resort.

Family_with_children

10/10

Exceptional

28 Apr 2026

Taytum

The room was excellent. Glad they offered free laundry for guests.

Family_with_children

6/10

Pleasant

28 Apr 2026

Carrie

Lots of kids! If you want peaceful then don't relax here! Pool is nice! Housekeeping leaves piles of dirty linen in the hallways every day after guests checkout. Not very pleasant. Close enough to all things downtown. Overall it was ok.3/5

Self

8/10

Excellent

28 Apr 2026

Leslie

We were happy with cleanliness and helpfulness of staff. Glad it had a bar that you could get food from during the day. We arrived at 11p after a 5 hr. trip delay and would have loved a drink and some dinner. It didn’t ruin our stay though. Room could use some updating but appreciated the shelves in bathroom and laundry machines.

Partner

8/10

Excellent

28 Apr 2026

Michael Burnett Dukes

Other than a minor toilet back up, room was great. Especially appreciated the kitchen. Good for reheating leftovers, buying snacks, etc. Parking was also easy.

Partner

10/10

Exceptional

27 Apr 2026

Olivia

We loved the pool area. They have an adults only hot tub and a bar. The staff was also amazing, we were able to check in early and spend time by the pool. Would recommend this property!!

Partner

8/10

Excellent

27 Apr 2026

Alyea

Hotel stay itself was great. The restaurant on-site served decent food. However, the hours for the kids' slide were too short, ending at 5 pm when families may want to use that feature in the evening after a day of activities. Also, the Hilton's vacation timeshare group got ahold of us and asked us to participate in a presentation. We chose a 9 am time slot on our last day there. Upon arrival, they had no record of us, didn't give us any of the promotions offered over the phone, and since we didn't have any other time to attend their presentation, basically just cancelled us. It messed up our whole morning because we could've planned other things to do and some of those other activities couldn't happen since we had blocked off time for Hilton. Very unprofessional and left us with negative impression at the end of our stay, despite the hotel itself being great.

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Victoria

The very responsive to any request they we had.

10/10

Exceptional

27 Apr 2026

Dinh

Beautiful hotel and spacious room. Staffs are friendly and helpful. Jovanni at front desk check in is a great customer service person to work with; helped us with special request for our stay. Parking needs more instruction as we were confusing on the first day.

Partner

10/10

Exceptional

26 Apr 2026

Linny

Perfect views, amenities and staff was amazing

Friends

10/10

Exceptional

26 Apr 2026

Jonathan

I recently stayed at Hilton Grand Vacations Club Palm Springs and overall had a great experience. The kids had an amazing time, especially in the pool and indoor play area with the basketball half court—it really made the trip fun for the whole family.

The suites were clean, spacious, and the kitchen was fully equipped with everything we needed, which made our stay very comfortable.

The fitness room could use some improvement, as it lacks a variety of exercise machines, but it’s still usable.

The only real downside was parking—if you have an SUV over 6 feet tall, you’ll likely need to park on the street since the garage clearance is limited.

Aside from that, everything else was great and we would definitely consider staying here again.

Family_with_children

10/10

Exceptional

26 Apr 2026

Adriana

Everything was amazing, family friendly

Partner

10/10

Exceptional

25 Apr 2026

Laura

The room was very spacious and had everything we needed in the kitchen. Communication was excellent through texting with the front desk. The pool was huge,clean,fun slides for the kids, good lifeguards. The splash bar and grill had excellent food and beverages, well staffed. The workout gym and basketball room was very nice. We had early check in and late check out. No problem. Nice large balcony and a god air conditioning unit! Everything was perfect and we will be back!! Loved the professionalism of the entire staff. Clean, great dress code, excellent communication and guest service.

Partner

10/10

Exceptional

25 Apr 2026

Brian

The pool was so fun especially the bar!

Friends

10/10

Exceptional

24 Apr 2026

Ryan

The staff was amazing and super accommodating. Very clean room. Pool and waterslides were amazing. Bar and bartender were perfect! Everything was superb!

Friends_and_family Family

8/10

Excellent

23 Apr 2026

Stefanie

Everything was wonderful

10/10

Exceptional

23 Apr 2026

Erik

great pool staff.

Family_with_children

8/10

Excellent

22 Apr 2026

Grady

The pool area and bar were very nice. Close to hiking trails and not a long drive to restaurants

Partner

8/10

Excellent

22 Apr 2026

Latasha

The overall room was spacious but it only had 1 bathroom. The room advertised 2 bathrooms. The second bedroom didnt have a closet or draws/dresser.

Family

10/10

Exceptional

19 Apr 2026

Sahreef

Great hotel! Very clean and bright, nice pool. Super friendly staff. We had a great time

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

Claudia

Quick stay but clean and spacious

8/10

Excellent

16 Apr 2026

Melinda

The internet is horrible! Even when signed into the WiFi. Please upgrade your system. I couldn't even receive phone calls or text while on the premises. I had to walk across the street to get reception. I

Family_with_children

6/10

Pleasant

16 Apr 2026

Katrina

The good: The staff is lovely and is doing the best they can with what they've got. The pool area is wonderful and clean. The pool bar/grill is nice and serves great food for an onsite option. The location is decent and pretty close (driving distance) to the downtown Palm Springs restaurant and shops.
The bad: The resort rooms are very dated and the property isn't doing much to maintain them. The carpet is older and stained, the room doors are all dented, the hallway smells strongly, the toilet shifted when you sat on it, the tub side was coming off and was poorly repaired, the kitchen sink was all banged up and damaged, and the rooms are very dark and almost depressing at first. No ceiling lighting in the whole place makes it very dark! This is a timeshare property (we didn't know that when booking) and they will hit you up several times to try to get you to sit through a timeshare pitch. It was too many attempts in my opinion (especially for a property that isn't maintaining their rooms adequately).
Final Thoughts: Despite the bad, our stay was still very enjoyable and the staff, cleanliness and pool made the trip. Even though the resort is in need of some major repair, the linens were clean, the people were kind and it was a nice stay. We had so much fun at the pool (pool was very clean... one of the cleaner pools I've experienced) and we would probably stay again (maybe) but just be aware going in that it isn't a nicer room like we were expecting.

Family_with_children

8/10

Excellent

15 Apr 2026

William

Did not use them.

10/10

Exceptional

15 Apr 2026

Catherine

Hot tub was amazing

Family

10/10

Exceptional

14 Apr 2026

Rafael

Staff was one of the nicest workers I have had at a hotel. Very welcoming and good energy. Was an amazing experience and definitely will be back in the future for Coachella. I would recommend this hotel to anyone planning on staying in Palm Springs. Amazing pools, clean rooms, and amazing staff.

Partner

10/10

Exceptional

13 Apr 2026

Valerie

The room was very clean, and the staff and service were fantastic. We would definitely recommend and hope to come back.

10/10

Exceptional

12 Apr 2026

Victor

Quick stay. Did not use pool or bar. Was a quick work trip. Room was nice, clean and spacious. Staff were very polite.

Self

10/10

Exceptional

12 Apr 2026

Sarah

We had a wonderful stay and the pool was amazing! Room was very clean and well set up. Would definitely stay there again!

Friends_and_family Family

8/10

Excellent

12 Apr 2026

Patrick

Clean room, friendly and accommodating staff, nice pool facility with slides for kids and a bar hut for food and beverage. Overall a very good experience and good place to stay for families.

Family_with_children

8/10

Excellent

11 Apr 2026

Melissa

The pool was the star of this resort, it is big with two waterslides and the kids loved it. The apartments were a little dated but spacious, the kitchen is quite small which makes it difficult to cook. The air con was really noisy, very difficult to sleep with it on. Staff were wonderful and so friendly. We had the best time in Palm Springs and loved sitting by the beautiful pool- would definitely come back!

Family_with_children

10/10

Exceptional

10 Apr 2026

Sheryl

We were very pleased with our stay at this resort.

Partner

6/10

Pleasant

10 Apr 2026

Sokhaphirum

The room has some smell and the air conditioner is very very very loud. Otherwise, the stay was good.

Friends_and_family Family

6/10

Pleasant

09 Apr 2026

S.

Good staff, great lifeguards and perfect family fun pool. We have been coming for 20 years. Rooms are hit and miss . We had alarms going off and on two days of the stay. Security tried to find out what was going on.
Halls smelled of weed and fried food.
It’s the pool and size of the 2bdr villa that keeps us coming back.

Friends_and_family Family

8/10

Excellent

09 Apr 2026

Anita

Bar was accommodating. Pool crowded in the afternoon. Enjoyed the hot tub. View from room was the wall enclosing the staff work area/laundry. Balcony could have been cleaner. Room was 6 person occupancy with one bathroom. Beds were comfortable. Staff were very responsive with requests for more towels, blanket, conditioner. Parking was close & convenient.

Family

10/10

Exceptional

09 Apr 2026

Gail

This is my go to spot when golfing in Palm Springs. It's close to multiple nice courses, dining and shopping.

But what I appreciate about this property is that I can truly make myself at home. The rooms are all well appointed and comfortable. I usually stay in a 1 bedroom, which is huge. It has a full kitchen and a large bathroom with a soaking tub.

The pool area is great but can definitely get over run with kids during peak season. But I do love grabbing a bite from the poolside eatery and just relaxing there....

Love this property.

Friends_and_family Friends

10/10

Exceptional

09 Apr 2026

Ryan

Greta spot for families to have everything all in one place

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Randy

Nothing

6/10

Pleasant

06 Apr 2026

brian

Na

6/10

Pleasant

06 Apr 2026

Valerie

Ac did not work and there was a smell in the Villa

10/10

Exceptional

04 Apr 2026

Jennifer

The pool and slide were amazing. The suite was spacious and it was lovely to have a kitchen and balcony. The staff were super responsive and helpful. The lifeguards did an amazing job keeping the kids safe, especially Claire. The only thing I can say that’s constructive feedback is that there are not nearly enough lounge chairs at the pool. Guests are lined up at 8am when it opens and line 90% of the chairs with towels/belongings by 8:15am. If you come to the pool at 9, there’s nowhere to put your things. We had to take cafe chairs to just have a spot for our things, other than leaving them the ground. Once we figured out what we had to do, we also got in line at 8am to get a chair but I really wish we didn’t have to do that while on vacation. I love lazy mornings but realize that’s not possible here. Other than this, we were very happy at this resort. We will definitely be coming back!

Family_with_children

10/10

Exceptional

03 Apr 2026

Yvonne

A nice place to stay

Partner

10/10

Exceptional

02 Apr 2026

Erik

Great pool

Family_with_children

10/10

Exceptional

30 Mar 2026

Helen

Loved the room. Very spacious.

10/10

Exceptional

30 Mar 2026

Melissa

Great stay! Loved the pool area, but if you want a chair, get out early or you won’t get one. We had a suite and it was massive!

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Alex

Pool was enjoyable, but better food restaurant option would help.

Family_with_children

8/10

Excellent

29 Mar 2026

Graham

Great pool well taken care of the grounds. Family oriented very enjoyable. Location great for hiking and heading into town.

Family

10/10

Exceptional

28 Mar 2026

Maricela

Great customer service

Family_with_children

10/10

Exceptional

28 Mar 2026

Brad

Pool is excellent and the staff is amazing. A little far from anything without having a car, but would definitely stay again

Family_with_children

10/10

Exceptional

28 Mar 2026

John

Room was super clean, in a nice area, the pool and indoor basketball court was a plus. Pool staff was very friendly.

Friends_and_family Family

10/10

Exceptional

27 Mar 2026

Ana

Everyone is so friendly! I was Travelling with ny elderly mother. Everything was accessible to her. The staff is always so helpful and happy. Will def stay here again! Suoer nice and clean!

Family

6/10

Pleasant

26 Mar 2026

Grachya

Older but very clean

Family_with_children

10/10

Exceptional

25 Mar 2026

sheila

Yes, very nice

10/10

Exceptional

25 Mar 2026

Neil

Room was very clean, pool was amazing. Would definitely stay there again

Partner

8/10

Excellent

25 Mar 2026

Christine

Overall the property could use some updating. It’s definitely starting to show some wear and tear. There’s not quite enough chais lounges by the pool, the gym could use some updating, the towels in our room were old. Some odd things like we had a 2 bedroom with the most enormous king room but it only had one nightstand? Staff was excellent and we still had a good stay but I think they might be putting their resources in to some new property that they are building that they wanted us to visit? Anyway I think it’s still a great place particularly if you have kids.

Partner

8/10

Excellent

23 Mar 2026

Himanshu

The location of the property was very good, and the staff was amazing throughout our stay(5 stars) Everyone was very helpful, friendly, and made the experience much better. A couple of areas could be improved though — the pool could use more umbrellas for shade, and our room had a weird plumbing smell. Overall, the excellent staff and great location were the highlights

Family_with_children

6/10

Pleasant

22 Mar 2026

Chad

The AC didnt work very well and the pillows weren’t great from what I typically use meant not a lot of good sleeps. The pool area was nice as well as the pools.
Not sure if I’d stay there again as it was pretty pricy comparative to other places I’ve stayed.

Family_with_children

10/10

Exceptional

22 Mar 2026

Desiree

We love this resort. We come every year.

Just wish people didn’t save pool chairs all day long when no one is sitting there.

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Brent

The hotel staff was amazing and helpful! Loved the ability to do laundry while there. And it was included!!

Friends_and_family Family

8/10

Excellent

20 Mar 2026

Susan

Poolside area, restaurant food and drinks are great. Room clean and spacious. Had a great time.

Family

10/10

Exceptional

19 Mar 2026

Magdalena

Big, comfortable apartment-style room. The pool is larger than average and great for kids.

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

Patricia

.

8/10

Excellent

17 Mar 2026

Lisa

The room was adequate. Beds were not very comfortable, but the pool and poolside restaurant and bar were incredible. Lots of great food and drinks and the waterslides are a lot of fun for the kids.

Family_with_children

6/10

Pleasant

16 Mar 2026

Joseph

Not what I expected from this brand.

Family

10/10

Exceptional

14 Mar 2026

Isabel

Everything was amazing, professional and friendly front desk, beautiful clean room and pool area. Nice and relaxing stay.
Thank you Hilton .
Belle

Friends

6/10

Pleasant

14 Mar 2026

Susan

Lines too long for bar and restaurant

Friends

8/10

Excellent

12 Mar 2026

Jayanthi

Great responsive staff. Clean room…..furniture updated but the bathrooms and kitchen need to be updated. We had a lovely pool and Mountain View room.

Partner

8/10

Excellent

11 Mar 2026

kerri

Great for kids

10/10

Exceptional

09 Mar 2026

ROBERT

Pool was nice and room was spacious and clean. Fitness center was Al good

Partner

10/10

Exceptional

06 Mar 2026

Angel

There are hidden resort fees once you check in. Wish they put all of it together instead of a last minute fee. Other than that I has a solid stay.

10/10

Exceptional

05 Mar 2026

Jenna

Great for our 3 and 5 year old sons!

8/10

Excellent

05 Mar 2026

Theresa

The pool was very clean and nice.

Partner

8/10

Excellent

04 Mar 2026

Guadalupe

The rooms had a smell (old room smell), our tub was broken and our room had a loud noise when the AC would turn on. Our baby woke up several times just by that noise (It was kinda scary) Staff was great and overall our stay was good. Thanks again!

Family_with_children

2/10

Poor

04 Mar 2026

Kuljit

Rhe people above us very loud almost entire night when I complained nobody did anything.

10/10

Exceptional

04 Mar 2026

Gerald

The pool very nice, clean every day. Staff was wonderful, very responsive and curteous. We'll stay here again.

Partner

6/10

Pleasant

02 Mar 2026

Elizabeth

The pool looked great, however swimming was not a priority of our trip so I can’t comment on the pool experience. The staff was very friendly, and everything was clean. But the inside of the hotel rooms was very basic. Almost like a larger motel bedroom. I know hotels in palm springs can be expensive but for what we paid here I assumed the rooms themselves would’ve been nicer. For context, we checked in on a Friday afternoon, and checked out on Monday morning, 3 nights, The total booking amount was about $685.00.

Partner

10/10

Exceptional

02 Mar 2026

Larry

Our 2 BR suit was perfectly located to pool and parking. Check in staff very pleasant and efficient!

8/10

Excellent

01 Mar 2026

Aaron

We had a wonderful time at the hotel! My 12-year-old daughter enjoyed the swimming pool and water slide. However, I did have one minor complaint about the smell in the halls. It was reminiscent of a glade plug-in, but thankfully, the smell didn’t seep into the rooms, so it wasn’t a significant issue. We’d definitely stay at this property again!

Family_with_children

6/10

Pleasant

27 Feb 2026

Lori

Overall our stay was really nice. The things that we didn’t like was the bed and pillows weren’t comfortable. Also the air conditioning was difficult to regulate. The other thing that we didn’t like was being bombarded when we checked in about a timeshare.

Partner

10/10

Exceptional

27 Feb 2026

William Darrell

Room was super clean and had everything that we needed. Staff was friendly and the pool bar/restaurant was amazing.

Partner

6/10

Pleasant

24 Feb 2026

Mittie

The room was clean and well-stocked with towels but felt a bit cold and, therefore, uncomfortable. The staff at registration did very little to acquaint me with the property even though I told them it was my first visit. The sales team was persistent but did leave me alone when I expressed I did not want to attend a presentation. Finally, there really aren't many amenities on the property which is odd given that it is a decent distance from downtown and other restaurants and activities. A shuttle to downtown would have been awesome and appreciated and perhaps even a yoga class to help guests unwind would have been appreciated as well.

Self

10/10

Exceptional

24 Feb 2026

Paul

Friendly and professional staff

Self

10/10

Exceptional

23 Feb 2026

Roger

Clean rooms and very nice beds.

10/10

Exceptional

23 Feb 2026

Nicholas

this was our first time in Palm Springs! Traveling with a big family we always are looking for multiple bedrooms! This room did not disappoint. We had the two bedroom plus full kitchen and living room.
The room was amazing and fully equipped with everything we needed.
We loved the poolside bar and the slide at the pool was ours and our of fun for the kids. They still talk about it.
We cannot wait to go back. You do have to drive into town from here, but we had a rental car anyway for exploring.
You also can DoorDash food for the kids if they would rather that it came within 15 minutes from all their favorite places like raising Cane’s

Family_with_children

10/10

Exceptional

23 Feb 2026

RAMIE

The rooms was spacious ,we had a pool view. Kitchen was stocked.

8/10

Excellent

21 Feb 2026

Brian

Clean room, lots of space… it was nice having a living room and full kitchen. The pool area was also really nice.

Self

8/10

Excellent

20 Feb 2026

Gayle

Great location, clean room. Nice to be able to get some food and drinks right by the pool.

Family_with_children

8/10

Excellent

20 Feb 2026

Cara Lynn

The pool and hot tub were lovely. I enjoyed the fitness center and gym. Parking was easy. Our room felt downtrodden though. It had all the vibes of a dorm room at a state school. The pillows were cheap and giant. The cafe was depressing, serving food in plastic shells and only starting at 9am which, when you have a kid that wakes up at 6 AM, is rough.

Family_with_children

6/10

Pleasant

18 Feb 2026

Bridget

Room was very clean.

8/10

Excellent

17 Feb 2026

Tracie

very good

6/10

Pleasant

17 Feb 2026

Johnathan

Very friendly staff but overall the hotel was just ok. The pool area was nice. I enjoyed the food, and jacuzzi area. The rooms were very spacious but there was an unpleasant musty smell the entire time. The beds were comfortable and I enjoyed the balcony area. My biggest disappointment was there wasn't any ice or water inside the hotel.

The only water dispenser was by the pool. There weren’t any convenient stores or shops in the hotel or nearby to get anything. Imagine waking up at 2am extremely thirsty. Overall it was decent for a first time visit but I wouldn’t stay there again

Family

10/10

Exceptional

16 Feb 2026

Suzan

Would love going over there. We’ve been going to the resort for over 10 years. We love everything. Thank you for the hospitality. You guys are doing amazing job

Leisure Partner

10/10

Exceptional

16 Feb 2026

Joyce

Clean

Business_and_leisure Family

8/10

Excellent

15 Feb 2026

linn

nice size room, good location (would have preferred a non-pool view room) close to elevator and hot tub, cleaning staff needs to do their job but the amount of commotion in our hallway was excessive, considering the quality of property the wi-fi should have been top notch, it was barely passable, my phone would not stay connected, even the cable TV was at times spotty

Partner

10/10

Exceptional

13 Feb 2026

David

Loved the property. Rooms were nice. Would stay again.

Leisure Family