Name: a&o München Laim
Address: landsberger str., 338, München, 80687, DE

6/10

Pleasant

12 Jul 2026

Doug

Had a room right by the train line without AC. This meant that the window had to be open and was incredibly loud.

Self

2/10

Poor

28 Jun 2026

Kristian

The general accommodations were substandard

Family

8/10

Excellent

17 Mar 2026

Karen

ok

10/10

Exceptional

16 Dec 2025

Carolina

Clean room and safe

Leisure Self

10/10

Exceptional

17 Oct 2025

Jordan

Good stay! Room came with towels and linens. The beds were what you'd expect from a hostel. We stayed during Oktoberfest, so it was a little rowdy. About a 15 min walk to the train station. Not too many food options nearby, but the lobby has vending machines. All day luggage storage is provided.

Friends_and_family Family

10/10

Exceptional

16 Oct 2025

Steve

good location

Business Self

8/10

Excellent

12 Oct 2025

Bill

typical hostel......relatively close to transit station

4/10

Poor

08 Oct 2025

Nadia

Room was flooded staff was unfriendly.

Leisure Friends

8/10

Excellent

07 Oct 2025

Stephen

Busy building! Lots of guests coming and going. The staff will change your sheets unexpectedly so watch out for that.
Amusingly there's a pizza vending machine in the parking lot but the hostel pizza is better.

Leisure Self

6/10

Pleasant

06 Oct 2025

Ana

This is my second time staying here and I have to say, a lot has changed and not for better. Rooms are good, we had a private room and it was clean. The noise was manageable, however, at around 4 am a guy kept banging on the door of the dormitories opposite to us because he had \"forgotten his key\". One of us talked to the guy and told him to go to the reception to fix this issue but the guy wouldn't listen. Which brings me to a bigger concern... How is it that one can enter a building and go into any floor without ever needing a key??. major safety concern here!
But the worst thing wasn't this incident with the guy. Upon my arrival, the check- in machines were not working properly. After communicating this to the staff, a very rude guy insisted saying that it was \"the way to check in\". The Expedia code the one that begins with 7 and the one that the \"machine asked for\" wasn't working, and the guy handed a \"new code\" to us... I keep asking myself, if the process doesn't work with the machine, shouldn't the staff then do the process manually?? I'm totally disappointed in the check-in experience at the A&O Hostels. First in Berlin and now here at Laim in Munich.
That being said, the guy that processed our check out was totally fine.
Since it's more of a lottery regarding professional and competent staff I'm not sure if I would stay here again.

Leisure Friends

2/10

Poor

03 Oct 2025

Andrew

Give it a swerve...

The service is terrible. They are over charging tourists, pure scam. Its 7 euros for 50cl beer, yet they charge 8 and don't tell customers it is a 1 euro deposit for a plastic glass. I stayed at a&o vienna and the staff and service was fantastic....if this is a franchise, your team at Munich Liam are really letting the brand down....extremely disappointing!

Self

8/10

Excellent

15 Sep 2025

Sasha

On the first day they gave a terrible room which was dirty and next to the door. Very loud in the night bathroom has a smell. But we informed them after the first night and Tanvi the staff was very polite and gave us a better room which was very clean

Leisure Partner

8/10

Excellent

09 Sep 2025

Chris

Well organised hotel with helpful staff close to the station

4/10

Poor

04 Aug 2025

Radoslav

Title: Disappointing Experience at a&o München Laim

We stayed for one night and were quite disappointed. Our twin room wasn’t ready even an hour after the official check-in time. After requesting assistance, we were given another room, but conditions were the same. Confusingly, the elevator had an \"out of order\" sign but was actually working. As a goodwill gesture, we were offered one coffee in the morning — but when I asked for a second one for my travel companion, they refused. Poor service overall and not a pleasant stay.

Leisure Partner

8/10

Excellent

15 Jul 2025

Stephanie

Clean and spacious with bathroom in rooms, not down the hall like most hostiles. Had laundry room though a bit inconvenient.

Leisure Family

6/10

Pleasant

15 Jul 2025

Martha

Small rooms, hot without a fan windows opened but would open toward the patio downstairs where people smoked and it would all come into the room, but without the open window it was hot in the room. Loud in the halls at night and the door kept rattling whenever someone down the hall would open their door. Kept us ipyat night. Otherwise it was a convenient location for travel

Leisure Partner

6/10

Pleasant

01 Jul 2025

Stephen

Its a hostel...its affordable. The staff were friendly and helpful but over run by so many guests so you have to be patient. This hostel is next to 12 sifferent train tracks ao its very noisy...no fans or AC so if its hot plan on cold wet towels at night to help you sleep...the bar, the big screen, vending machines and pizza machine were great additions... there were many many teenagers here during our stay that we're very loud but we have our own teenagers and love kids so it was fine for us but if you don't like kids this would be a problem... I would stay here again next time I'm in Munich but I would make sure that my room did not face the train tracks!

Leisure Family

6/10

Pleasant

29 Jun 2025

Huai-ju

I recommend getting the rooms in the front side of the building, it is quieter. The back side of the building are facing the train rails. It’s very noisy and you cannot sleep with close windows because of the heat in the summer. Unfortunately they don’t have AC. But you can borrow a fan from the reception. Otherwise the room is great and nothing else we can complain.

Leisure Partner

4/10

Poor

05 Jun 2025

Nicola

Many black little flakes on my bedsheets resembled press-ironed bedbugs. Was hard to sleep not thinking about waking up with lice.

8/10

Excellent

18 May 2025

Roman

Convenient and inexpensive with good facilities on site. A little noisy with trains passing several times an hour right outside the windows.

4/10

Poor

25 Mar 2025

Davyd

People with mental problems in the room, but no options change the room (all room occupied).
My bed- usb port and light out of service.
All rooms without curtains at all. Mix room male/female.

Leisure Self

6/10

Pleasant

17 Mar 2025

Verified traveler

The people you meet are wonderful, but the staff..

I spend 2 out of my 7 nights there. The reception is almost always overcrowded and I waited for 40 minutes to be able to check in. This was due to people also cutting the line with huge tasks that should have waited as well. So after I was standing there with heavy luggage all that time, the lady finally turned her attention towards me, after everyone else has been dealt with already (I was not the last one in line). So turns out if you show up a few days late they cancel your booking, even though you paid for it. This was stated nowhere and if I would have known I wouldn't have waited for checkin. So they assigned me a new bed and told me nothing else. Needless to say, I really felt the warm welcome.

So once I arrived in my room I made my bed and everything was great. So I headed to Vienna for 1 day. Coming back my card didn't work anymore and my bed was reassigned. The security was nice enough to guide me to get a new one.

All in all, meh. The people I met in my room were wonderful and incredibly kind, but the service, just awful. Shoutout to the security though, you guys are doing a great job

Self

6/10

Pleasant

04 Mar 2025

Edward

While the hostel is fine, be prepared for loud teenagers keeping you up. This facility seems to be popular with school field trips.

Leisure Self

4/10

Poor

29 Dec 2024

Night

.

Leisure Self

10/10

Exceptional

25 Dec 2024

vasu

Vacation with Family

Nice Place..Front Desk is Very Helpful

Friends_and_family Family

10/10

Exceptional

06 Dec 2024

maya

The hostel is perfect if you’re landing in Munich and need a quick accommodation and it’s a quick train ride away from Marienplatz the heart of Munich full of nice outdoor markets and Christmas market during nov-Dec

Leisure Self

10/10

Exceptional

26 Oct 2024

Mario

Safe and overall clean. Friendly staff all around

6/10

Pleasant

23 Oct 2024

Verified traveler

Not exactly what you see.

My experience wasnt all pleasant.,its not what you see in pictures, also they had a lot of teenagers screaming and running around hallways late at night. Also had to kill a coockarouch. Overall was ok for the price. Location not close to downtown. Parking was is tight, but sufficient. Front desk was nice , but room cleaner open up our door way before check out and didnt knock before coming in.

Friends_and_family Family

6/10

Pleasant

22 Oct 2024

Christian

It’s ok. Front elevator not working. Laundry facility was ok

Partner

8/10

Excellent

17 Oct 2024

William Jr

I like to stay at this property. It is cheap, accomodating staffs and so many things to do while inside the area. I like how they have a luggage storage for free.

Leisure Self

4/10

Poor

23 Sep 2024

Artesa

not helpful at all

10/10

Exceptional

19 Sep 2024

Minori

Ok

Leisure Self

10/10

Exceptional

02 Sep 2024

Linda

Great stay!

Good location, close to the subway station. Friendly staff, thank you for your patience with me.

8/10

Excellent

27 Aug 2024

Fleur

What we expected for a hostel. Clean room, decent breakfast, helpful staff. No issues.

Leisure Family

6/10

Pleasant

31 Jul 2024

Crystal

We had to make our own beds up - on the bunk beds. There was very little air circulation and it was hot. We had to pay a deposit to get a fan for the room. But the staff was kind, friendly and helpful.

Leisure Family

8/10

Excellent

27 Jul 2024

Shayla

Very nice facilities. Super nice for groups or families because you have your own space with bathrooms. Very high quality hostel and close to the train station.

Leisure Friends

2/10

Poor

27 Jul 2024

Akram

More like a prostitution place the a motel or a hostel. No parking, no air conditioning, infestation of insects. Great cold water though! Not a good place for family.

Business_and_leisure Family_with_children

8/10

Excellent

15 Jun 2024

James

.

Leisure Family

6/10

Pleasant

12 Jun 2024

Alyssa

maybe this place is good for young people, but not for a family with kids like us.

Leisure Family

8/10

Excellent

20 May 2024

crosemayer

Loid but still good.

Pertty good for the price. Quite loud on weekend. Very good helpfull staff especially Kixie sorry if I spell her name wrong. The breakfast at 11 euro is a great starting point for the day.

2/10

Poor

15 Nov 2023

bassam

No parking not convenient

2/10

Poor

19 Sep 2023

Marcia

We didn’t sleep the two days we stayed and left a day early. The hotel is on the entry to the main train station. You can’t shut the window as there was no ventilation. Your given one small hand towel, beds are awful.
Only positive is the breakfast staff was very friendly.

Leisure Family

6/10

Pleasant

17 Sep 2023

Yazlinne

Staff was rude

Leisure Friends

10/10

Exceptional

11 Aug 2023

Armando

pretty convenient located near to restaurants and train stations

Leisure Friends

4/10

Poor

28 May 2023

Carlos

The customer service wasn’t that great, and I was welcomed with a lot of flies in the lobby. Do they even clean this place?

4/10

Poor

20 May 2023

Alexander

Didn’t have high expectations, but room wasn’t ready until 2 hours after expected check-in. Staff was overall very rude and unhelpful. Room was ok but not worth the trouble.

Leisure Friends

6/10

Pleasant

26 Feb 2023

Takeharu

My bed didn’t have any power socket.

Leisure Self

6/10

Pleasant

28 Oct 2022

Abdullah

Service was mediocre

Leisure Friends

4/10

Poor

23 Oct 2022

JAMIE

Not happy that the private room I paid a premium for did not have a working television for the three days I was there, after multiple requests to have it looked at, including directly to the a&o manager. One reception member even laughed at me when I told him that his colleague the day prior said that a technician would be called.
Further, I was very disappointed to learn that a&o did NOT have laundry facilities on the property - even though the web advertisements promote this. This was central to my decision to stay there, and no explanation was provided why the facilities were no longer available.

Leisure Self

6/10

Pleasant

24 Sep 2022

Sonia

Wanted to use laundry facilities and not available at the time due to renovations going on.

Leisure Partner

2/10

Poor

26 Aug 2022

Paulo Alexandre

1. No where in the website where I booked mentioned that it was a hostel. 2. When we got there it was overbooked (frequent practice according to the clerk). 3. The alternative option was to send us to a renovating hotel. Even worse! I guess that’s enough to open your eyes when booking at this place.

Leisure Family

6/10

Pleasant

27 Jun 2022

Rowenna

This is a very basic, bare bones hostel. For what it is, it's fine--but be aware, it's not really a \"hotel\" as the expedia listing may say. If you want a private room, be very careful to book that! We booked a family room, which was comfortable enough for our family of four. But be aware that there is no air conditioning, so you'll be opening your windows for cool air onto a noisy street.

I would rate higher, given that it's a hostel and you don't expect five-star amenities, but several elements of the room were broken or not working well. Our room's shower barely worked, giving us just a trickle of water that never really warmed up. One of the windows was broken and wouldn't open properly, which was frustrating on a hot night.

The area is walkable and safe, with the train station not far for easy access downtown, but there are not many restaurants nearby, so plan accordingly.

Leisure Family

6/10

Pleasant

23 Jun 2022

Jacob

Staff isn’t great, especially the main guy who’s there most of the time. other then that gets the job done

Leisure Friends

6/10

Pleasant

31 May 2022

Jason

Beware, beyond here be monsters...

The only reason I chose this place over 5km out of the city centre was for the guest kitchen and the guest laundry.
The guest laundry was out of order. No explanation given. Tough luck.
The guest kitchen was a closet in the dungeon basement with a hotplate, bar freezer, a pot and a frying pan. Plates and cutlery had to be requested from the reception. The fridge handnt been cleaned out in so long that several mystery bags had living organisms starting their own attempt at evolving sentient life. A bottle of ketchup and mayo had frozen the selves in the rear wall's ice sheet for future archeologists to muse over. When alerting the front desk the kitchen clearly hadn't been cleaned in months the were very apologetic and I was assured that they were immediately contacting the cleaning staff to take care of it. 2 days later nothing had changed and you could still smell the room from 20m away, through a fire door.

This visit has reminded me of what I always knew. A&O is designed for tour groups and highschool class trips to come in, stay a night, charge micro transactions for everything, and get you out 1-2 nights later. Keep that in mind when booking.

The hotel was otherwise clean and well kept. But the place is designed to nickle and dime you for every little extra. Despite the name, it is not a hostel, it is part of the new trend of Corporate Hostel/hotel. Hostels are a dying breed in Europe. I wish you the best of luck in finding one

Self

10/10

Exceptional

02 Apr 2022

Katherine

Simply Perfect!!

I was so surprised by this Hostel! Its simple and very clean! The price was absolutely amazing. I was worried about the foam matress but it was very comfortable. The staff was very helpful. I hope all A&O hostels are like this one in Munich. I will now always look for one when making sleeping arrangements.

Friends_and_family Family

10/10

Exceptional

20 Nov 2021

Razan

The hostel is comfortable and the staff is friendly
And the prices are reasonable
But the room for 6 persons is small

Leisure Family

4/10

Poor

05 Sep 2021

Hussein

I am not recommend for the family

The People at the reception are little experience.
and the mattress in the room very Small and not the same size as the bed

Friends_and_family Family

2/10

Poor

16 Aug 2021

Amin

Anger

a real shame for your group to work with such horrible places

Friends_and_family Family

8/10

Excellent

15 Aug 2021

Jakub

Clean place but mismanaged

Check-in was a complete disaster. Terminals out of service, queuing at the reception desk with small kids and nothing happening, three guys chatting, one of them even smoking in a back room. Only when asked, they said that they needed to close the daily cash or whatever, and we had to wait for another 15 minutes without an apology. In the room, the air was hot and heavy (which is ok, airco wasn't included) but the fan was broken and the security cover on it was missing. Meaning that if one of the kids touched the turning fan they would be seriously injured.
The room was clean though and the breakfast was ok, although a bit overpriced given the actual offer, especially for children.

Friends_and_family Family

6/10

Pleasant

04 Aug 2021

goran

When we arrive to make check in room didn't been ready. Later that evening we come back kids beds didn't have sheets.

Friends_and_family Family

2/10

Poor

21 Jul 2020

Verified traveler

Charged me for stay that didn't happen. Americans banned from traveling there but still billed me. They, nor Expedia, conveniently didn't send me reminder to confirm trip. Easy money for them.

2/10

Poor

23 Mar 2020

Verified traveler

Dangerous and frightening. I was petrified of the abauc

8/10

Excellent

21 Jan 2020

Clement

close to the train station, can walk to the Laim Bahnhof without difficulties

Business Self

8/10

Excellent

13 Dec 2019

Verified traveler

It was relatively close to a train station. A few stops to get to the city center. The hostel is under renovation thus services is limited.

Leisure Self

10/10

Exceptional

15 Nov 2019

Verified traveler

Clean bed, clean bathroom, and shower. Little far from the city center but overall great.

Leisure Self

8/10

Excellent

23 Oct 2019

Verified traveler

CLEAN, CLOSE TO THE STATION

Leisure Self

8/10

Excellent

26 Sep 2019

Verified traveler

The room wasn’t what was pictured, very small for 4 adults. But the room was very clean, bedding was clean and bathroom spotless. Staff were helpful in getting us an early checkin and found my missing shoes.
Over all good experience and great location.

Leisure Family

8/10

Excellent

27 Aug 2019

Verified traveler

Convenient location, within walking distance to train and tram stops. Reasonably clean and comfortable.

Only downsides were that the vending machines and lifts were out of service for a good portion of the trip.

Leisure Family

8/10

Excellent

13 Jul 2019

Verified traveler

For the price, the place itself was decent with a large bathroom and kitchen facilities. But expect noisy neighbors (loud voices and banging of doors into the early hours) if staying here in the heart of Liverpool on a Saturday night, as the city center is noted for its vibrant and diverse nightlife. Plus the pedestrianized areas around the hotel weren't very clean and probably not suitable for families.

Family

8/10

Excellent

17 Jun 2019

Melissa

Nice stay.

First time staying in a hostel since my 20s. It was much better than I anticipated. Initially they assigned me to a mixed room saying that is what I paid for. Immediately I asked to be moved to a female room and the girl at the front desk let me move. The reception area is really nice and they are helpful. Great deal for Munich.

8/10

Excellent

08 Jun 2019

SPN

Liked: building was nice, free parking
Didn't like: a little too far from central town

Business Friends

8/10

Excellent

02 Jun 2019

Nancy

Affordable, convenient to the s-bahn to the centre, and close to a Lidl for supplies, it is good for the price and had everything we needed. As a bonus, our rental car when we left town was just a minute or two away on foot. I would come back should we stay over in Munich again.

Family

8/10

Excellent

18 May 2019

Verified traveler

Nice staff, very clean rooms, everything was fine. The kitchen is downstairs and can be a little tricky to get to, but it is not much of a problem at all. Enjoyed our stay here.

Leisure Partner

10/10

Exceptional

10 Jan 2019

Verified traveler

I’ve never been in such clean and well maintained hostel. Felt more like a quality hotel chain. Definitely recommend staying here.

10/10

Exceptional

07 Dec 2018

Verified traveler

I liked everything about the property. It was a very serene place

Leisure Self

8/10

Excellent

03 Nov 2018

Verified traveler

The place is great, but next time I won't take the hostel part. They do not separate like...women in one room and men in other....it would be more proper if they separate...

4/10

Poor

28 Sep 2018

Federico

I booked an hotel room and I was given an hostel room,

8/10

Excellent

15 Sep 2018

Mieczyslaw

What I Expected.

For the price and location (somewhat out of the way) not exceedingly bad, it was nice and can't complain.

8/10

Excellent

04 Aug 2018

Verified traveler

Clean and cheap, a little bit far from the city centre but easy to get there

2/10

Poor

03 Aug 2018

Kin Kei

unsafe hotel

poor service. the staff even did not close the door properly after cleaning. I know this after come back at night. An irresponsible hotel overall.

Family

8/10

Excellent

04 Jul 2018

Verified traveler

Comfortable stay

Close enough to a station to make getting around the city easy. Our private room was clean. The walkways could be cleaner and need some better signage. It’s easy to get lost trying to leave the building.

Friends

8/10

Excellent

04 May 2018

Bertram

One night Munich

Very friendly efficient check in.

@ hotels.com team
Check in 24 hours availabl, please change information.

8/10

Excellent

15 Oct 2017

Verified traveler

We go to a double room: this was not a double from what the pictures looked like but actually a booked out small dorm with two sets of bunks taking get up room plus a bed. There was a spider in our blankets (don't worry it won't be bothering any further guests) but apart from that the stay was great and the reception staff very helpful, good laundry and safe and easy location.

10/10

Exceptional

13 Oct 2017

A & O Laim

Good Hostel, Friendly efficient staff

It would be perfect, but they use too many toxic and allergenic deodorizers.

2/10

Poor

05 Oct 2017

Anisha

My Phone was stolen and the staff was not helping

I stayed in the hostel on 30 September. I was in the common area and my phone was charging there while I was present in the vicinity. After sometime I saw my phone was missing along with my charger. Upon bringing this to the attention of the staff there they did not help one bit and instead told me I should not have put it on charge. Not a single person came forward to help. All the time people were drinking and creating a huge ruckus which did not seem to bother the staff at all. I was even told by a staff member not to go to the police and report this. I find this highly disgusting and unprofessional. These people did not even have CCTV cameras there.

2/10

Poor

27 Sep 2017

Verified traveler

I understand it was Oktoberfest when we stayed here but we stayed at Hackerbrucke after this one stay and it was a world of a difference. There obviously is no quiet time at Laim because there were people talking so loud outside our window, in the lobby they were playing music so loud like it was a nightclub but there were only 3 people in there at 5 in the morning and then we have a guy come into the room at 3 in the morning and puke on this old lady's sweater who was also in the room. We are pretty sure that it was one of the workers. He bolted before the sun was shining so we couldn't see and he didn't clean up his mess.

8/10

Excellent

22 Sep 2017

Jillian

Nice hostel. Not a walk to Oktoberfest

Nice hostel, but it is not a walk to Oktoberfest as stated by others. The town is Laim. You need to take two trains to get to Oktoberfest

10/10

Exceptional

22 Sep 2017

Andrew

Great hostel for ocktoberfest

Very close to ocktoberfest. About three stops away from the tents. Literally 10-15 minutes. Nice hostel, friendly. Huge.

Family

8/10

Excellent

21 Sep 2017

Verified traveler

Great for Oktoberfest! Close to the grounds, good for drinking and meeting people at the bar afterwards

6/10

Pleasant

05 Sep 2017

liyongo

Customer comments

Customers services not very good.
Cleaning services not good
Summer time it is very hot and you must provide fan to refresh the room.

Family

8/10

Excellent

13 Aug 2017

Russell

Excellent receptionists but strange housekeeping

Great service at the front desk! Very helpful with my receptionist being fluent in several languages. However, the housekeeping staff service was a strange experience for me. They came into my room with one available bed and told me they needed three beds available. I was so confused because I do not have the authority to make that happen. Everyone in that room has already paid. I think the housekeeping needs to stay better in contact with the front desk to control confusion with the guest. Especially when housekeeping comes several different times, and by different people, to see if there are beds available.

4/10

Poor

07 Aug 2017

Jaswinder

Sad location, too noisy

Noisy hotel, either side has transport. One side train, other side road!! What a torture!!!
Less ventilation, can leave you breathless!

10/10

Exceptional

15 Jul 2017

jennifer

amazing stay

very nice- they even printed directions for me for free! amazing staff!

6/10

Pleasant

12 Jul 2017

Marc

Not bad, but not great.

Terrible wifi, only available in the lobby. Front desk did nothing about it, despite three \"attempts\" to get it fixed...then we found out they actually did nothing. Quiet hours were not respected or enforced AT ALL!

Family

4/10

Poor

27 Jun 2017

Verified traveler

good basic hostel

What you need from a hostel

4/10

Poor

08 Feb 2017

Tatiana

Overpriced

Super overpriced. Even had to pay extra for sheets. Very noisy.

Partner

6/10

Pleasant

11 Oct 2016

Verified traveler

Good location, clean room

Room was clean, good location - close to the S-bahn and Marienplatz is 10 mins ride.

6/10

Pleasant

02 Oct 2016

Elise

This hostel was good for oktoberfest. It was easy to get to on the train and it was not very loud.
The hostel was recommended to us and I will recommend it to others.

Family

2/10

Poor

24 Aug 2016

not really valueble equal to price and location

the most sad case for me in this trip.

looking map is near by train station,but act is far take mininum 15min walk to train station.not valueble .

8/10

Excellent

20 Jun 2016

Verified traveler

Pleasant hostel. Very helpful staff. Allowed for a slightly early check in as was extremely tired from flight the previous night. Good breakfast in the morning.