Name: Smart Montevideo
Address: José Germán Araújo 1240, Montevideo, 11100, UY

10/10

Exceptional

12 Jul 2026

Anibal

Good location. Nice small hotel.

Self

8/10

Excellent

30 May 2026

Abel

Walkable

Partner

8/10

Excellent

25 May 2026

Chelsea

Spacious and modern room. Window opens for fresh air and there's a comfy sofa. Staff were friendly and helpful upon checkin. Location is central, just around the corner to the main plaza in the historic centre with several museums, the Solis Theatre, shops etc. in walking distance. However the city streets tended to be pretty empty with all the shops shuttered - be alert while walking or take Ubers. Hotel breakfast for $14 USD was okay, but there are nice cafes just a block away, Vittatime and Flora. Restaurant and room service also available and prices seemed on par with other places in the city. Room rate was higher than other parts of South America but still cheap compared to Australia - good value for a comfortable but budget-friendly stay.

Self

10/10

Exceptional

23 May 2026

romaine

Great staff great location great restaraunt

Partner

10/10

Exceptional

20 May 2026

romaine

Great location. Excellent restaurant. Helpful and friendly staff.

Partner

10/10

Exceptional

17 May 2026

Susan

Clean room, large, with really friendly staff. Great location too- walking distance to everything!

Self

8/10

Excellent

05 May 2026

Victor

The internet failed a few times and what they call a gym should not be considered such. However, the staff was helpful, the room was well designed and good location

Self

8/10

Excellent

22 Apr 2026

April

The hotel staff were friendly and helpful and we appreciated the fridge and microwave. The sheets did not tuck in to the bed so did not stay out through the night and we were surprised to see that there was no seating on the rooftop terrace - that seemed like an easy thing to do to make the terrace usable with its lovely view.

10/10

Exceptional

16 Apr 2026

Paul

Bar provided a very good selection of food and drinks.
Breakfast menu was consistently fresh but mediocre.

Partner

8/10

Excellent

10 Apr 2026

Ramon A

Staff agradable, educado y servicial
Personal del restaurante muy bueno, amable y respetuoso
Buena oferta en desayuno y comidas
La limpieza no era óptima
Pocas toallas

Family

10/10

Exceptional

07 Apr 2026

Ingeborg

The hotel is well located in the old part of the city close to the Buquebus terminal and Plaza Independencia. Good transportation within reach. The restaurant is very good.

Self

10/10

Exceptional

05 Apr 2026

Darrell

Excellent staff; very helpful. Safe walking around the neighborhood

Partner

2/10

Poor

05 Apr 2026

Michael

The hotel is in a rundown section of the city. Have to be extra careful of surroundings.

The other main issue of this hotel is the constant traffic noise and loud music from a bar all night long.
The loud music and traffic did not allow to sleep all night.

Rooms are good size but the windows are not noise cancelation build. Breakfast is badic acceptable.

I would not go back or recommend this hotel.

Self

10/10

Exceptional

29 Mar 2026

Teresa

The staff is so nice. The room was a nice size. The bed was very comfortable. The bathroom was a bit small, but not bad. My husband said he saw a hair on the sheets, but it was probably the maid's. Air conditioning unit made a strange whirring sound every few minutes, but not a huge deal.

Partner

6/10

Pleasant

28 Mar 2026

Juan Pablo

El hotel está aceptable en sentido general, menos unas pocas actualidades que no me parecieron bien. Primero, el desayuno es por reservación. Bajamos todas las mañanas a desayunar sin reservación hasta que me mandaron un mensaje por WhatsApp sobre las reservaciones. Cuando le preguntamos sobre el mensaje al recepcionista que estaba a las 21.00 hrs el viernes 28/3 nos respondió con un carácter irónico. El empleador debiera a enseñares a el personal como comunicar si ya no es algo adquirido en el desarrollo.

10/10

Exceptional

28 Mar 2026

Christian

Excellent staff and hotel . Thank you

10/10

Exceptional

20 Mar 2026

Oriana

Excellent location for exploring Montevideo’s historic center. The rooms were clean and very comfortable, and I would definitely stay here again

10/10

Exceptional

16 Mar 2026

Jeffrey

We were very happy during our 5 days at Smart Hotel. The location is excellent. Staff was very helpful, although their English was not great. The credenza in our room worked well for my laptop. The stationary bike in the workout room gave me a good workout, although one foot stirrup was broken and the power meter read much lower than my actual power output. The room had a dedicated AC unit. I loved the memory foam style pillows.

Partner

10/10

Exceptional

15 Mar 2026

Maria

Great boutique hotel. Close to shopping and the Montevideo port. Very friendly staff, room was modern and inviting

Friends_and_family Friends

2/10

Poor

13 Mar 2026

Christoper

Refrigerator did not have a freezer compartment for my icepacks. So took it to the reception to place it in their freezer. On the day of checkout found out that the icepacks were left in the refrigerator compartment and told me that they didn't have a freezer. No food, snacks or drinks were allowed to be taken to your room for a person with diabetes to snack on when their sugar gets low

Self

8/10

Excellent

03 Mar 2026

Sharira

Big rooms comfortable beds great staff some housekeeping needed

Partner

8/10

Excellent

01 Mar 2026

Oscar

Staff

Partner

10/10

Exceptional

26 Feb 2026

Michale

Staff very nice, room exceptionally clean wonderful views out the window!

Will definitely stay again as I was only there one night.

Self

10/10

Exceptional

17 Feb 2026

Ann

Room was very clean and the staff were very helpful. Great to have a small fridge and kettle in the room with some tea and coffee.

Friends_and_family Friends

10/10

Exceptional

31 Jan 2026

Thomas

Extremely easy check in. Charming personnel who gave us excellent recommendations for dinner and touring the old town.

8/10

Excellent

26 Jan 2026

Oscar

Staff very polite
Rooms clean but not spotless

Leisure Self

10/10

Exceptional

23 Jan 2026

Eric

Great room, clean and comfortable.

Partner

8/10

Excellent

15 Jan 2026

Steven

Satisfied with everything, the only possible downside is the street noise.

Partner

10/10

Exceptional

10 Jan 2026

James

Very clean. New furnishings. Very friendly, knowledgeable, helpful staff. Wide selection of items for breakfast. Very central convenent location. Close to grocery stores and pharmacies as well.

Self

10/10

Exceptional

30 Dec 2025

Pier

Clean room, coffee making facilities, very helpful staff

Leisure Partner

2/10

Poor

29 Dec 2025

Geraldine

Hola,me he hospedado en este hotel muchas en muchas oportunidades por años.
En esta oportunidad el seńor Juan y Ayelen me recibieron ese día,Mi reserva como lo hago siempre fue un cuarto Deluxe,donde se pueden hospedar 3 personas claramente está en la descripción,mi reservación decía 1 viajero ya que fui yo la única en volar de Miami USA,mis familiares me esperaban justo afuera del hotel ese día,lo cual sumábamos 3 personas.
Juan y Atelen súper agresivos y mal hablados,una clara actitud despreciante hacia mí,me cobraron extra por cada uno de ellos,siendo que ya había pagado esa habitación por 3,dejó claro que es la más costoso de todas,después de la de balcón,aprovechando la oportunidad quisieron sacar dinero extra conmigo,les expliqué y mostré mi reserva del cuarto Deluxe,pero no funcionó y debí pagar ese dinero extra,
Imagino que ellos se lo quedaron para su uso personal.
Me sentí muy incómoda al ver como me despojaban de mi dinero sin razón,
Me exigieron pagar esa diferencia,que si no abonada esa cantidad perdía mi reserva,
es una habitación costosa más de USD100 x noche,así que aboné y me alojé,
Definitivamente no me quedaré más en esa hotel.
Les comenté lo que sucedió a todas las personas que he recomendado para alojarse que ya no regresen ahí.
Como supervisoras de operaciones de hoteles en USA,yo les recomiendo aprender de la profesión de hoteleria,
hospitalidad,compromiso y lealtad,
Plus-Costumer service- ojalá lleguen a ser buenos empleados/no malos despedidos.

Family

8/10

Excellent

29 Dec 2025

Stephen

Clean, comfortable room and welcoming reception staff. Good breakfast. The only downside was the street noise all night long. Earplugs are beneficial for a good night's sleep.

Leisure Self

8/10

Excellent

24 Dec 2025

Karl

AC was comfortable. Room was nice but there was a lot of street noise. The streets around the hotel became desolate at night and unsavory characters tend to walk around the area.

The staff was generally friendly.

10/10

Exceptional

02 Dec 2025

James

Very helpful, polite, professional, knowledgeable staff!!

Self

10/10

Exceptional

01 Dec 2025

Martin

Confortable spacious room. Clean modern hotel. Excellent and friendly staff.

Self

8/10

Excellent

25 Nov 2025

Donald

Friendly staff. Good breakfast

Friends_and_family Friends

10/10

Exceptional

21 Nov 2025

Joanna

Clean room and pleasant service

Partner

8/10

Excellent

18 Nov 2025

andrew

Nice room. Breakfast and bar great. Staff very friendly.

Leisure Partner

10/10

Exceptional

11 Nov 2025

Francisco

All good

10/10

Exceptional

05 Oct 2025

Randall

Niiice

Leisure Self

10/10

Exceptional

04 Oct 2025

Don

Good

Business_and_leisure

4/10

Poor

25 Sep 2025

Tatiana

Bad location, quite rough. The room is nice, but too many windows, making it cold and extremely noisy. On Fridays and Saturdays, there are drums until 3am, and drunk people screaming until 6am, making it impossible to sleep. The people at the reception couldn't even be bothered to talk. A Chinese guest was watching extremely loud \"funny\" videos during breakfast, I asked a member of staff to speak to the guest, and they refused it. Were were going to leave our luggage there and pick it up later, but we didn't feel like they were people of trust.

Partner

10/10

Exceptional

25 Sep 2025

Susan

Wonderful hotel in the he heart of El Centro. Near everything.

Self

10/10

Exceptional

23 Sep 2025

Stefanie

Amazing staff extremely reliable and clean room. Very helpful in accommodations for our toddler.

Leisure Family_with_children

10/10

Exceptional

21 Sep 2025

Elide

Air conditioning

Leisure Self

10/10

Exceptional

01 Sep 2025

Alexander

No issues

10/10

Exceptional

31 Aug 2025

Charles

This hotel is a great value. Decent location, but the immediate area is a bit dirty. Close to good dining options. The staff are friendly and the service is very good

Leisure Family

10/10

Exceptional

09 Jul 2025

Leonardo

It was my second stay after a few years, and the hotel is still kept as new.

10/10

Exceptional

17 May 2025

Mark

Excellent no frills hotel, managed and staffed by outstanding hoteliers. I highly recommend staying here.

Leisure Self

8/10

Excellent

08 Apr 2025

Michael

Srh

10/10

Exceptional

07 Apr 2025

Gabriela

It is a nice place to stay. Staff was very nice and helpful. You can walk around to old city and downtown.

Leisure Partner

8/10

Excellent

02 Apr 2025

William

Great location, large room with large terrace. Helpful and friendly staff

Leisure Partner

10/10

Exceptional

26 Mar 2025

Verified traveler

A good and comfortable stay

A fabulous stay and have good view overlooking the sea. Also property was in a central location. The breakfast provided was of good variety.

Self

10/10

Exceptional

25 Mar 2025

Michael Manuel

Superb hotel with terrific customer service

Smart Hotel offers some of the best amenities and services that I have experienced in my travels. The king-sized bed was quite comfortable. Rooms have a small refrigerator and sink, and there is plenty of closet space (plus a strong box so you can lock up your passport, laptop, etc.) The hotel is centrally located in Montevideo’s historical downtown, with plenty of restaurants and coffee shops within walking distance to enjoy). Most importantly, Smart Hotel has a very professional and efficient staff, from the managers to the lobby attendants to the restaurant and cleaning staff. I highly recommend this hotel. In fact, I’m headed back there in early April.

Business

8/10

Excellent

24 Mar 2025

Francisco

All ok, good price, location it depends

Business_and_leisure Self

8/10

Excellent

22 Mar 2025

Rebecca

Location in run down area but close to Independence Plaza where bus services stop.
The room we had was on the 10th floor and suffered from the noise the lifts make at all hours. We were offered a room change but couldn't face packing and unpacking again.
Staff were helpful and friendly.
I asked for a bill and it was emailed to me. I couldn't view one of the files and the one I could read was simply a sum total and no breakdown therefore not much use.
The bed was comfortable but not so the pillows. One very soft the other hard...

Partner

10/10

Exceptional

17 Mar 2025

ana

We traveled from California to Montevideo, Uruguay. It was a very pleasant experience and I highly recommend this hotel. The food service was excellent with lots of tasty meal options. The staff was friendly and accommodated our needs. This location is close to mercado del puerto which has many restaurants and souvenir shops.

Partner

10/10

Exceptional

16 Mar 2025

Igor

I was pleased with my 5-night stay at Smart Hotel. The staff at the front desk, the restaurant, and housekeeping were friendly and helpful.
The location is excellent for visiting the Ciudad Vieja, and accessing public transportation.

Leisure Self

8/10

Excellent

01 Mar 2025

Bryan

Good option for city stay

Fairly modern city centre hotel. We opted for a superior room which was spacious with kitchenette and sitting area. Bathroom had walk in shower. Bed was comfy.

Breakfast buffet was decent but you have to book a time when they are busy as the dining area is small. Ate dinner there too but only average.

Staff for most part are young and helpful, although was irritated to find our room had not been cleaned when we returned after a busy day at 17.30. Someone was sent up pretty quickly but then we had to vacate our room for another 30 mins and there was no apology.

Was pleased to find a small but well equipped gym.

One thing to note is that the hotel is on a fairly busy road. We were allocated a room on the first floor and it was quite noisy so may be best to request a room on a high floor.

Partner

8/10

Excellent

28 Feb 2025

Ann

We have been here before! It’s a great location to be near Ciudad Vieja and the port. The staff is able to communicate in many languages. The front desk was cordial but not so friendly. The restaurant staff were incredible! We REALLY enjoyed and appreciated them!! The rooms are comfortable & spacious for the basic decor. Walking distance to many restaurants & shops. The street noise is present, but with windows closed, not overwhelming. Breakfast is very nice but basic. Definately we will stay again!!

Business_and_leisure Friends

8/10

Excellent

18 Feb 2025

Pavel

Good overall. Same breakfast every day.

Leisure Partner

10/10

Exceptional

17 Feb 2025

Lara

Beautiful hotel, very well located. Good breakfast, kind staff

Leisure Partner

8/10

Excellent

16 Feb 2025

Shih Wei

Pros:

- Excellent location, within walking distance to famous attractions and old town
- My room is big, bright and offered a partial view of the Palacio Salvo through one window panel, which was a lovely touch

Cons:

- Room cleanliness fell short of expectations
- Bathroom water had an unpleasant odor
- Kettle was dirty and badly stained
- Customer service could be improved
- Staff is friendly but unfortunately, it seemed that any request won't be handled reliably.

Leisure Self

10/10

Exceptional

13 Feb 2025

Claudia

Great hotel

Leisure Self

10/10

Exceptional

21 Jan 2025

Judith

Staff was great. Very nice restaurant with wonderful staff. Great location for seeing Montevideo

Leisure Partner

10/10

Exceptional

19 Jan 2025

Erin

Great Montevideo Spot

We had a great experience. We needed to be near the ferry terminal and it was a nice walk in the morning with cafes on the way. The bed was comfortable and the bathroom was clean!

Partner

10/10

Exceptional

19 Jan 2025

Isabelle

Simply the best!

A few days before, we could upgrade our room for a corner loft, which was very spatious, top clean and very confortable!
Also, the restaurant in this hotel serves excellent meals and we ended up eating all our breakfasts and dinner at ‘Americano’ because prices were competitive and the food was excellent.
We also appreciate the location; very near ‘Plaza de Independencia’ and all the markets in the streets nearby when a cruise ship was in Montevideo.
Moreover, the staff was very profesionnal, courteous and very kind!

I highly recommand Smart hôtel!

Partner

6/10

Pleasant

08 Jan 2025

roberto

Nice property to visit Montevideo, good breakfast! Room got lots of noise from the streat late night and very early morning. Good hotel!

Leisure Family

10/10

Exceptional

07 Jan 2025

Pierre

Great value for money, rooms are excellent, spacious and with modern furniture. In my room there were a few minor wear and tear issues needing attention, like minor paint retouches and the safe was locked. But everything else good, towels thick and clean smelling, same for linen, great pillows, the bed was fantastic, nice coffee area, and the bathroom was clean and spacious. Areas outside the room like access corridor and elevators, excellent. The hotel has a small restaurant downstairs.

Leisure Self

8/10

Excellent

05 Jan 2025

Kenny

All good, just bathroom needs to be cleaned deeply…

10/10

Exceptional

04 Jan 2025

Gabriela

Overall everything was good

Leisure Partner

10/10

Exceptional

09 Dec 2024

Jeff

Views from the room were very nice, and the property had everything we needed. Powerful AC. The staff were very helpful and kind. We arrived early by Buquebus from Buenos Aires, and they stowed our luggage.

A day before we arrived we requested a slightly early check-in, but they were unable to accommodate us. It was the one thing they might have been able to do better.

Leisure Partner

10/10

Exceptional

05 Dec 2024

Vinay

Friendly staff, great rooms. Good WiFi

Leisure Self

8/10

Excellent

03 Dec 2024

Samantha

Very near old City which is great for walking around

Leisure Family

6/10

Pleasant

26 Nov 2024

Verified traveler

Disappointing

The area was not what we expected. We worried about safety in the area as many shut store fronts and graffiti.
We had a double room with a terrace. The mattress and pillows were terrible. I slept with the rough towel as my pillow.Bathroom was generally ok. The kitchenette not really helpful. Centrally located for Plaza Independencia, Mercado and the rambla.
Their saving grace and our escape is the American Bar.
The reception staff were helpful though not all spoke English. Surely a minimum requirement for hotel reception staff?
We hated having to book a time for breakfast. When on vacation one wants to have breakfast when one is ready.

Partner

10/10

Exceptional

18 Nov 2024

Stephen

Nice hotel just off the main avenue, but in a bit of a off the beaten path. There are a few sketchy people around but it's very convenient to independence square, Palacio Salvo and old Montevideo. The restaurant recommendations made by the hotel were excellent. I've stayed here before and one thing worth mentioning is the wide swing in pricing, as cheap as $60 per night and sometimes over $100...

Business

10/10

Exceptional

17 Nov 2024

Hansel

Excellent staff, new property, good breakfast

Business Self

10/10

Exceptional

09 Nov 2024

JULIO

This is a small hotel in the middle of the city center. Very walkable and convenient.
The staff is very friendly and respectful.
I recommend it!

Leisure Self

10/10

Exceptional

09 Nov 2024

Allana

The hotel is clean and well maintained with excellent service. There’s a restaurant on site and the food is good. Very good value.

Leisure Friends

8/10

Excellent

01 Nov 2024

Vicki

The staff were excellent booking us ferry tickets and a taxi

Leisure Partner

8/10

Excellent

05 Oct 2024

Marcelo

There are no gluten free options at the restaurant. They were willing to accomodate only for breakfast.

Business_and_leisure Partner

8/10

Excellent

10 Sep 2024

Verified traveler

Nice, basic hotel. Staff were professional, but didn’t make extra effort to be friendly or helpful. Absolutely no issues, to be clear but a little “sparkle” goes a long way in hospitality. The area was quite noisy, even with window shut and latched, but that can be expected in urban areas. In house restaurant and bar was sufficent, but hours and menu were limited and it was confusing on seating/service/ordering expectations.

Partner

8/10

Excellent

26 Aug 2024

Adolphus

Everything was great. I had to check out early traveling to the north of the country so I didn't spend much time there. Great breakfast

Leisure

6/10

Pleasant

26 Aug 2024

Niall

Great Hotel but situated near very loud Night Club

The hotel is very pleasantly situated in the downtown area of Montevideo. It is clean, modern and very comfortable. The staff all provided a high level of customer service, although language barriers were sometimes an issue.- but in fairness their English was much better than my Spanish. I would have been very satisfied with the hotel and everything about it. However the stay was ruined by the nearby club whcih oipens from 11.00pm to 5.30am. Throughout the night, the noise of the excessively loud and relentless music, plus the noise of the customers who were partying thoughout the night made sleep impossible.

Friends_and_family Friends

10/10

Exceptional

09 Aug 2024

DANILO ARMANDO

Hotel is in a very good condition. Room was clean and comfortable. Breakfest is great.

Friends_and_family Family

10/10

Exceptional

27 Jul 2024

Aaron

Nice

What a nice little hotel on the corner of an urban area where I could walk to the plazas and port market within minutes. Friendly staff and beautiful room with plenty of space.

Self

10/10

Exceptional

26 Jul 2024

Gonzalo

The hotel is amazing new clean and convenient. Would come back if i had to stay in that area no doubt! Thanks guys!

Business Self

10/10

Exceptional

26 Jun 2024

Victor

great hotel 10/10

10/10

Exceptional

25 Jun 2024

John

Great location. Close to transportation, Ciudad Vieja, and restaurants.

Leisure Self

10/10

Exceptional

05 Jun 2024

José

Very nice hotel ! Good location but very noise at night. Staff was great very helpful and nice.

Leisure Family_with_children

6/10

Pleasant

05 Jun 2024

Shayra

The photos do not accurately reflect the rooms, especially the bathrooms. The photos are old and not updated. We were disappointed with the condition of the rooms and bathroom compared to the photos.

Leisure Friends

10/10

Exceptional

01 Jun 2024

Alec

The staff are great - welcoming, warm, helpful.

Leisure Friends

10/10

Exceptional

21 May 2024

Patricia

Best costumer service ever !

Family

10/10

Exceptional

29 Apr 2024

Bernard

Convenient and modern!

6/10

Pleasant

22 Apr 2024

rafael

Renewed, spartan, but considering other hotels in Montevideo ..good

Business

10/10

Exceptional

08 Apr 2024

Bruce

Good location, friendly staff, nice view

Leisure Friends

10/10

Exceptional

07 Apr 2024

Paul

The hotel is perfectly situated nearby to historic and cultural attractions, but far enough away from the port to avoid the mass of cruise ship passengers. The staff were all very kind and helpful with questions, taxis, etc. the view from the rooftop is also quite nice.

Leisure Partner

10/10

Exceptional

06 Apr 2024

Brian

Close to the port.

Leisure Self

10/10

Exceptional

06 Apr 2024

Michael

Quaint boutique hotel in good location.

Quaint and coveniently located boutique hotel within walking distance of the main public areas and the Palacio Salvo. Breakfast was good as was the stir fry at the restaurant. Staff were pleasant and helpful.

My only complaint is that my top floor room had a very nice patio area but the chairs were of poor and flimsy quality. The deck could also use a table.

Self

10/10

Exceptional

19 Mar 2024

David

Smart describes the design and value.

This was my fourth stay at Smart over the past five years. Friendly knowledgeable staff. Great location. Smart describes the design and overall value. I will return soon.

Self