Axsur Design Hotel

10/10

Exceptional

20 Jul 2026

Janine

Carolina and Leticia are amazing. Carolina helped me with so many things and helped me decide places to go. She is so charming. The breakfasts are perfect, the area is located so close to many sights seeing areas and right next to the water. The rooms are huge and very clean. I would definitely stay there again.

Self

10/10

Exceptional

24 Jun 2026

Michael

Great location of hotel. Close to old city ,market and the water. Great customer service from Leticia. She gave us a map of the city and showed us points of interest to check out. Gentleman working at night helped us with tv because we didn't get reception. Definitely recommend staying there.

Partner

6/10

Pleasant

21 Jun 2026

Errol

This is a good three star hotel. Close to the water in the Old part of Montevideo. The breakfast is nothing special, the neighborhood is safe but old area.

Self

10/10

Exceptional

17 May 2026

Leandro

Breakfast do not have eggs. This the only thing that can be improved

Partner

8/10

Excellent

03 May 2026

Christy

Nice hotel. Clean and comfortable room. Good breakfast. Nice view of the river. Short walk to old town.

Family_with_children

10/10

Exceptional

25 Apr 2026

Alysha

Localização perfeita com atendimento maravilhoso só elogios para Carolina,Leticia,Antônia e Julie
Amei minha estadia agradeço a toda equipe.

8/10

Excellent

13 Apr 2026

Omar

No spa. No hot tube. Not gym

Friends_and_family Family

8/10

Excellent

13 Apr 2026

CARLOS HENRIQUE

Ótima localização. O quarto escolhido é muito amplo e possui uma bela vista.

Partner

10/10

Exceptional

30 Mar 2026

Sandro

muito agradável

Friends_and_family Family

8/10

Excellent

17 Mar 2026

Neil

The hotel is beautiful and the staff were great. We just wish we had been staying on the other side of Montevideo. Not the best neighborhood.

6/10

Pleasant

10 Mar 2026

romina

Ok

10/10

Exceptional

06 Mar 2026

Sara

Elmstaff es adorable!

10/10

Exceptional

21 Feb 2026

Matthew

Staff was great and breakfast was delicious! Only gripe I have was the shower head was somewhat broken a the grout a silicone on the shower and toilet could use replacing.

10/10

Exceptional

19 Feb 2026

Timothy

Clean room, staff

Partner

8/10

Excellent

14 Jan 2026

Luciana

.

4/10

Poor

12 Jan 2026

Josee

This was the worst hotel I’ve booked through Expedia ever. It says hot tub on site on Expedia and it says it on their website as well. You get there there is no hot tub. We were told that it closed during the pandemic so at least five years ago. It’s kind of fraudulent to advertise a hot tub that doesn’t even exist. Also, Expedia says you get 20% off the restaurant well guess what there is no restaurant. This is another lie. They have breakfast in the morning, but that’s only if you paid for it. It is not included. So again, no hot tub no on-site restaurant. Then our room started to flood because there was a cyclone which I get is not a normal occurrence, but the amount of wind that was coming through the window was so noisy we couldn’t sleep or hear ourselves talk, and then we woke up and our things were completely drenched because water was coming through the window. Carolina the only staff on site was so overwhelmed and this poor lady moved us to a different room where the wind wasn’t coming directly at our window and we could finally get some rest and we had to dry our things. Also, it’s a terrible area because everything closes at 5 PM. There are no restaurants. There’s just a McDonald’s that’s open. Just don’t stay there. They have no hot tub. They don’t have a restaurant in the room we had was flooded and again the wind noise from the really bad windows was like a high-pitched, really loud whistling. Nothing that they are Expedia advertises true.

Leisure Partner

10/10

Exceptional

10 Jan 2026

Simon

Check in deadline was 10pm but they waited 20mins for me following heavily delayed flight which was appreciated.

Self

10/10

Exceptional

15 Dec 2025

Tania

Great staff ! Caroline was amazing! she helped out

6/10

Pleasant

01 Dec 2025

fabiana

Design hotel é só o nome mesmo. O quarto é decente mas não tem nada de diferente. Aliás a hospedagem é bem amadora. O café da manhã não deviam oferecer se não tem como fazer algo satisfatório

Partner

10/10

Exceptional

29 Nov 2025

Mauro Luis

Nice and excellent location the room are very spacious

Friends_and_family Family

10/10

Exceptional

24 Nov 2025

Jesus

Carolina was amazing ! Super nice and all the staf, great location, the breakfast is really good! Beyond my expectation ! I had a great time !

Leisure Self

6/10

Pleasant

25 Oct 2025

Derek

just ok

10/10

Exceptional

10 Oct 2025

Nora

Staff was very nice and room was large and clean, couple of blocks and you are in the ciudad vieja

Leisure Partner

10/10

Exceptional

09 Oct 2025

Eugenia

A stylish and comfortable hotel located half a block from the waterfront and a couple of blocks from the pedestrian promenade of the Old Town. Welcoming and attentive staff. Nicely designed room. My husband and I had a very enjoyable stay at this hotel and we would definitely recommend it.

Leisure Partner

8/10

Excellent

16 Sep 2025

Tamara

Everything was very good.

Leisure Friends

10/10

Exceptional

18 Aug 2025

Armando

friendly and attentive team

8/10

Excellent

01 Aug 2025

Verified traveler

Comfortable Room, Great Location

Had a great stay at Axsur. It's located in a prime area near restaurants and cafes and walking distance to most of the major landmarks and events in the city. The only issue we had was with the placement of the shower head, which was too close to the wall and required taking down and using like a handheld shower head instead. I'm not sure if all of the bathrooms have this issue, it was minor for us.

Partner

4/10

Poor

27 Jul 2025

Verified traveler

Desistimos da hospedagem ao chegar no hotel

Fomos surpreendidos na chegada com um local feio, rua deserta e escura, carro na rua em frente com vidro quebrado, recepção e restaurante pequenos, um recepcionista nada cativante, nos informando para não parar o carro na rua em frente onde tinham algumas mal encaradas na calçada.
Na mesma hora desistimos deste hotel e fomos procurar outro. Os quartos poderiam até ser confortáveis mas a região do hotel nada agradável.

Partner

8/10

Excellent

26 Jul 2025

Igor

Custo benefício

Muito espaço o quarto (cama maravilhosa) e boa localização.

O café da manhã é simples, mas gostoso.

O custo benefício é excelente. Um hotel espacoso, simples, limpo e com uma cama muito boa.

Friends_and_family Family

10/10

Exceptional

23 Apr 2025

Liese

Gorgeous room, lovely staff, convenient location. Awesome coffee!

Leisure Partner

8/10

Excellent

20 Mar 2025

Carl

The hotel listed having a kitchen and bar. The kitchen was limited to offering a mediocre breakfast. The bar was limited to selling one type of beer, no wine nor cocktails. The amenities included a gym. A small, dark room with three aerobic devices does not count as a gym.

The staff were helpful and nice.

Leisure Family

8/10

Excellent

17 Mar 2025

Maria

Nice quiet close to town walking distance to restaurants and shopping

10/10

Exceptional

09 Feb 2025

Maria

Muy bonito y super limpio, cerca de la peatonal y a pocas cuadras del mercado del puerto. Restaurantes, supermercados y farmacias todo cerca. También a 1 cuadra de la Rambla. Muy recomendable 👍.

Leisure Self

8/10

Excellent

05 Feb 2025

William

The hotel is modern with large comfortable rooms. The hotel staff was very pleasant

8/10

Excellent

22 Dec 2024

Peter

Windows facing the water. Hallway and lobby smells funky. Neighborhood somewhat dicey, but acceptable for us.

Leisure Partner

10/10

Exceptional

21 Dec 2024

Edilberto

Property is good.

Leisure Partner

10/10

Exceptional

17 Dec 2024

Hyeo Jin

Great staff and good placement. Just for the breakfast, it was very simple. The best was the staff always so kind and helpful.

Business

10/10

Exceptional

16 Dec 2024

Munir

Nice clean and conveniently located

Friends_and_family Family

10/10

Exceptional

11 Dec 2024

Christopher

Nice and clean hotel in an interesting and walkable part of old town. Totally worth the upgrade to get the larger suite. The open windows with the water view is really cool. Room is large, bed is large, bath is also nice and big. The only (small) thing surprisingly missing from the room is an iron. Otherwise, can't complain. Staff is very nice and helpful as well. Would totally stay here again.

Leisure Partner

10/10

Exceptional

11 Dec 2024

Larry

High grade

Good clean room, nice breakfast, friendly and responsive staff.

Partner

10/10

Exceptional

05 Dec 2024

alejandra

Exelente atencion de todo el persona , la habitacion exelente todo lo recomiendo 100 por ciento!!!

Business_and_leisure Family

4/10

Poor

28 Nov 2024

Ermira

I am surprised this hotel has. 4 star rating and is ranked so high. This is my first negative review ever as I tend to let go of such things. The staff barely speaks any English. It is very hard to communicate. I ran out of toilet paper one day and I tried to get one from the cleaning lady who was going to service my roo,. Instead she yelled like an unhinged person. The toilet leaked; I flagged this but it was never addressed. The front desk people are sullen and rarely wnt to talk to you especially if you are an English speaker. Breakfast is $12 and a miserable affair (a couple of pastries, cheese ham and some coffee). You can’t self serve because they yell at you. They need to serve breakfast but there’s only one person that serves the breakfast area usually so it takes a long time. Overall, a horrible experience. I have stayed at 2 star hotels in the past with superior service. STAY WAY FROM THIS HOTEL.

Business Self

8/10

Excellent

20 Nov 2024

Sergio

La Junior suite es tal cual las fotos, mu cómoda y amplia.
El baño cuenta con hidromasaje

Leisure Partner

6/10

Pleasant

01 Oct 2024

Magda

Poca amabilidad de parte de la empleada que está en el front desk.

Leisure Partner

10/10

Exceptional

02 Aug 2024

Brodie

Our stay here was super and we enjoyed our time in Montevideo so much partly because of this hotel! The room we had (top floor, balcony) was a huge space in which we enjoyed spending our time. The drawback was the bathroom, very weak shower but that is the only issue worth noting!

Leisure Partner

8/10

Excellent

06 Jul 2024

Robson

Razoável.

A chegada foi um pouco preocupante devido a localização do hotel (um pouco erma) e o bairro ainda estava em obras dificultando um pouco a chegada. A recepção também bem simples, assim como o café da manhã bastante reduzido. Quem espera um \"café da manhã de hotel\", fica decepcionado. Em contrapartida, o atendimento foi bastante atencioso e caloroso e o quarto bem confortável, limpo, espaçoso e com climatização adequada (pegamos temperatura entre 1 e 8°).

Partner

8/10

Excellent

09 Apr 2024

David

Area around worn down, tired.v

Leisure Self

10/10

Exceptional

18 Mar 2024

Angelo

Central location in down town, safe and very very comfy 5*

Leisure Partner

10/10

Exceptional

12 Mar 2024

Teresa

The property was easily accessible for tours and close to restaurants and shopping areas.

Leisure Self

10/10

Exceptional

14 Feb 2024

Jonathan

Friendliness. Met interesting global travellers such as ourselves

Leisure Partner

6/10

Pleasant

12 Feb 2024

Yuan

It was windy one night and the window had a poor seal. The wind is making squeaky sound loud enough to be heard when you get out of the elevator on the 3rd floor. Asked the front desk if there is anything can be done. Dude was unapologetic and shrugged his shoulder like it's none of his business. Two things can be improved, better window seal and a better night shift staff.

Leisure Family

10/10

Exceptional

11 Feb 2024

Alexander

The staff was amazing and very helpful especially the lady working at the reception! She helped make the experience meme oracle with her advice

Leisure Partner

10/10

Exceptional

08 Feb 2024

Donald

All very good. One issue would be the breakfast wasn’t worth the cost, though we did meet some very nice people when we did.

Leisure Friends

8/10

Excellent

04 Feb 2024

YUJI

It was in the old town and could walk around easily.

10/10

Exceptional

11 Jan 2024

Veronica

El staff es muy servicial. El check-in es sencillo y el hotel está muy bien ubicado.

Leisure Self

10/10

Exceptional

22 Dec 2023

Michael

Front desk lady at end of my trip was so helpful with getting my transport to the airport. I really appreciate the extra effort she made.

Business_and_leisure Self

4/10

Poor

12 Nov 2023

Luke

Property is old and poorly maintained. A hotel that no longer wishes to be one. Amenities and accommodation did not correspond to images on Expedia.

Leisure Partner

10/10

Exceptional

01 Nov 2023

Martha

Beyond my expectations, excellent place. Clean, attentive staff, very good breakfast, comfortable beds, at one block from the \"rambla\" and a few blocks from the downtown and the Ciudad Vieja.

Leisure Family

8/10

Excellent

16 Jul 2023

Oscar

After 11 pm nobody in front desk.

Leisure Self

10/10

Exceptional

23 Apr 2023

philip

Comfortable roomy suite near pedestrian areas

Spacious suite with table and chairs and a nice view of the river from wall to wall windows.
However, the twin beds are very narrow so they feel restrictive.

Partner

2/10

Poor

26 Mar 2023

Gordon

Worst hotel I stayed at. Reception did not speak any English at all, the keypad code didn’t work everytime, small elevators.

Leisure Family_with_children

10/10

Exceptional

25 Feb 2023

James

Very nice hotel with good view of the ocean from our room. Walking distance to Old Town, Ocean and restaurants.

Leisure Partner

2/10

Poor

19 Jan 2023

Eric

Floor was damaged and coming up. Counter was dirty. Very noisy.

Leisure Family

10/10

Exceptional

07 Jan 2023

BRIAN

Good value for money. Located in the architectural interesting old town and close to the area which is becoming gentrified and trendy

Self

10/10

Exceptional

15 Dec 2022

Randall

Habitación típica de hotel. Me dieron un código para entrar al edificio. Casi nunca había nadie en la recepción. El desayuno estaba disponible por un cargo extra; no estaba incluido. La ducha era agradable, y las toallas eran enormes. La habitación era espaciosa. La calle estaba tranquila. El hotel estaba muy cerca de la estación de autobuses (350 m), ya un corto paseo de las atracciones cercanas de Ciudad Vieja. Un hotel muy agradable por el precio.

Typical hotel room. They gave me a code to enter the building. There was almost never anyone at the reception. Breakfast was available for an extra charge; it was not included. The shower was nice, and the towels were huge. The room was spacious. The street was quiet. The hotel was very close to the bus station (350 m), and a short walk to the nearby attractions of Ciudad Vieja (\"Old City\") neighborhood. A very nice hotel for the price.

Leisure Self

10/10

Exceptional

18 Nov 2022

Daniel

This is an excellent place to stay in the old part of Montevideo. The staff were very friendly and helpful, giving us an excellent dinner recommendation. The room was very comfortable.

Leisure Family

10/10

Exceptional

22 Jul 2022

Fred

Clean, excellent customer service, good value for money

Leisure Partner

10/10

Exceptional

14 Jul 2022

Michael

Superb

Awesome service, location, and quality.

Self

8/10

Excellent

25 Jun 2022

Laurie

The location was perfect and it felt safe. I liked the small kitchen although it would be helpful to have a few more basic things like scissors, oil, salt and pepper. I found the room cold so an extra blanket would've helped. The shower was kind of annoying and made the whole bathroom wet often. There was no cleaning while I was there for a whole week. Some of the staff were nice but others were kind of rude.

Leisure Self

8/10

Excellent

27 Jan 2022

Jonathan

Good hotel, very friendly service

Good hotel, great location, friendly staff.

Self

6/10

Pleasant

14 Dec 2021

YOEL

Ok Hotel

The hotel is very basic and modest, but it is ok for a short stay. It really need a renovation, since it looks old and tired on general. It is very clean and the rooms are spacious with nice view of the river. The room TV is very small and it is hard to see it from bed. It is very well located in the old part of the city but unfortunately the area is desolated at nights and weekends. It did not feel unsafe though. It is not very far from the center of the city, and it is easy reachable by uber or a 25-30 minute walk. The people who works there are very nice but they should be more knowledgeable of the information the client could need, like places open at late hours, where to rent a bike, where to do a covid test... The hotel is extremely quiet, maybe too much for me.

Self

10/10

Exceptional

17 Mar 2020

Verified traveler

This is now my go-to hotel in Montevideo. Location means you walk to the Rambla one way or the old city the other, within minutes. Modern, spacious rooms, great service, and a breakfast you linger to enjoy.

I will go back, for sure.

Business_and_leisure Self

10/10

Exceptional

11 Mar 2020

Viki

Excellent staff, very responsive and friendly. Comfortable large room.

Leisure Partner

8/10

Excellent

19 Feb 2020

P

Nice small hotel

Nice small hotel near the historic core of Montevideo. Clean and comfortable rooms with kind and pleasant staff.

Partner

10/10

Exceptional

14 Feb 2020

Elizabeth

Very nice small hotel. Room was clean and the staff were extremely friendly. I would definitely recommend this hotel for anyone that’s tired of the same old big hotels. We would gladly come back to this hotel and recommend it to friends and family

Leisure Partner

8/10

Excellent

28 Dec 2019

Verified traveler

Modern boutique hotel. Corner room with a view of the ocean. Front desk staff very friendly and helpful.

Leisure Partner

10/10

Exceptional

15 Dec 2019

olga

Excelente trato

Excelente servicio , el personal muy amable, en particular miguel en front desk fue muy profesional y amable

Friends_and_family Family

10/10

Exceptional

05 Dec 2019

Verified traveler

Very good location to old town & shopping/cafes.
Need extra towels in kitchen area.

Leisure Family

10/10

Exceptional

01 Dec 2019

Gregory P

A gem of a hotel.

We stayed there 10 nights and it’s a gem of a hotel.

Partner

10/10

Exceptional

27 Nov 2019

Ruth

Very convenient location. We had a lovely room with large balcony and view over the city and water.

Partner

8/10

Excellent

13 Nov 2019

Verified traveler

Good, modern room with sea view. Good breakfast.

For five days, the restaurant was available only for breakfast—despite the room service menu in the room.
The cleaning ladies were incredibly noisy, so if they were on the floor I couldn’t sleep.

Leisure Self

8/10

Excellent

25 Oct 2019

Verified traveler

Kind of weird that you can't do two massages at once.

Friends_and_family Family

10/10

Exceptional

21 Aug 2019

Verified traveler

Location is excellent. Very modern and professional staff. Great breakfast and easy going staff and vibe.

Business_and_leisure Partner

10/10

Exceptional

10 Aug 2019

Verified traveler

I loved this hotel! I wanted a location not too far from the ferry port, arriving from Buenos Aires. It was in the perfect location for all the main sites, namely the older part of town. It's very quiet in the area and safe. The hotel itself is incredible, very clean and modern. The staff is incredible, they are all so helpful and will greet you heartily when you enter the hotel, every time! I especially enjoyed Miguel and Milton, who were incredibly cordial! I recommend this hotel highly, and if you can, get a room that overlooks the ocean!

Leisure Self

8/10

Excellent

12 Jul 2019

Ron

Hotel was prepared for my late night check-in. Acknowledged my Expedia Gold status and gave me a room upgrade and offered 2 hour late check-out. Room had basic amenities.

The room had good view down the street towards the River Platte.

Reception staff were very helpful with suggestions when asked. Breakfast staff were friendly.

Leisure Self

10/10

Exceptional

07 Jul 2019

silvia

Nice room, nice bed, nice location close to the ri

This hotel is nice and clean, the staff is helpful and friendly. I would stay there again.

10/10

Exceptional

28 Jun 2019

Verified traveler

Clean, comfortable, well-appointed hotel rooms with massively attentive staff who help all along the way. Great breakfast too.

Leisure Partner

10/10

Exceptional

25 May 2019

Verified traveler

The hotel was very clean. The staff was wonderful, very friendly, and very helpful.

Leisure Self

10/10

Exceptional

13 May 2019

David

Great hotel in an awesome location

My first time in Uruguay was great and this hotel was very nice. Good, clean room at a reasonable rate and right in the Old City, near everything. Breakfast was excellent and they helped arranged tours and transportation to the airport. Would stay again

10/10

Exceptional

31 Mar 2019

Petr

Just right

Can't say anything negative.

Partner

10/10

Exceptional

31 Mar 2019

Iulia

We had a great short stay at this hotel in Montevideo!

Looks like in the photos, nice and clean, and the staff in reception were lovely and helpful :) It's within walking distance to the river one side (you can see it from the rooms) and from a lovely square the other way.

The area is lovely during the day, but would recommend being careful at night. It didn't feel 100% safe, though we didn't have any problems.

Overall a great place and good value for money!

Leisure Friends

10/10

Exceptional

29 Mar 2019

Dan

I thought this was an excellent hotel! Outstanding location and very nice people. I highly recommend

Leisure Self

10/10

Exceptional

25 Mar 2019

John

Nice hotel. Good location in old city. But I think next time I would stay in another area and visit old city as it is too quiet at night and on weekend.

Friends

8/10

Excellent

22 Mar 2019

Michael

The rooms were very large and comfortable. All rooms have a microwave and frigo bar. The rooms have a large bath tub and the suite has a sauna tub

Business Family

10/10

Exceptional

08 Mar 2019

Michael

Very nice hotel. Decent breakfast but it is not ready until anout 7 which is late for my schedule.

Business Family

10/10

Exceptional

06 Mar 2019

Verified traveler

Ana, Milton and i think Miguel were so great. Would only stay at this hotel again. Great room and location. Omg the baker guy is so good. Lemon cake

Leisure

10/10

Exceptional

02 Mar 2019

Samantha

Lovely

Only downside was our aircon stopped working, but as we were only staying a couple of days we didn't want the hassle of moving rooms so they provided a fan. Well situated for port shops/restaurants but these cater for cruise visitors and so a lot close at 6...

Partner

8/10

Excellent

26 Feb 2019

Verified traveler

Nice simple property at a great location. Staff is very friendly and helpful.

Leisure Partner

10/10

Exceptional

24 Feb 2019

Verified traveler

Great gem in old Montevideo

The Axsur offered a friendly and welcoming front desk and kitchen staff. Our room was spacious, clean and very bright. The breakfast had a good selection, including the possibility of freshly cooked eggs - made to order. The hotel is seconds away from the famous Rambla promenade and is a short walk from the old city centre and ferry terminal. All in all, great value!

Partner

10/10

Exceptional

23 Feb 2019

Verified traveler

Staff friendliness and location were highlights for us!

Leisure Partner