Name: Novotel Paris Saint-Denis Stade Basilique
Address: 1 Place de la Porte de Paris, Saint Denis, 93200, FR

10/10

Exceptional

17 Jul 2026

Elizabeth

L’hôtel est propre et le personnel de la réception sont extraordinaires! Merci infiniment

Family

10/10

Exceptional

16 Jul 2026

Veaceslav

Perfect breakfast and very nice staff

Friends_and_family Family

2/10

Poor

13 Jul 2026

Jaouad

La cmimatisation faisait un bruit horrible toutes les 20 minutes comme une machine a dosette de café qui se met en marche.
Le sol a l entrée etait humide et moite

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Stephanie

Great time and place for a concert

Friends_and_family Family

8/10

Excellent

09 Jul 2026

FREDERIC

Friendly team, clean hotel

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Alexandra

Excellent séjour! Un service irréprochable !

Friends_and_family Family

6/10

Pleasant

27 Jun 2026

Houssen

Personnel pas du tout agréable. c’est dommage. surtout à la réception.
musique trop forte dans le lobbie. on ne s’entends même pas parler.
Pour un novotel, le service est castastrophique.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

RAVI

Very nice suite and great service provided

Family_with_children

8/10

Excellent

23 Jun 2026

Ronnie

Perfetto ! Ottimo ! Consigliamo

Business

8/10

Excellent

21 Jun 2026

Md Ezaz

Overall nice rooms to live but surrounding location is below the marks.

10/10

Exceptional

17 Jun 2026

Mihaela

Very nice!!!

10/10

Exceptional

13 Jun 2026

Olivier

Superbe hôtel. Très bien situé à côté du stade de France et idéal pour faire un concert ou un match. L’equipe laisse pour ce type d’événements le restaurant et le bar ouverts beaucoup plus tard pour vous permettre d’en profiter à votre retour. Les chambres sont propres et bien décorées. Très bonne literie.

Partner

10/10

Exceptional

05 Jun 2026

ELOMA JULES POUTSHOU

Breakfast

Partner

10/10

Exceptional

02 Jun 2026

Matthew

The room was clean and the staff are helpful. The breakfast is also very good!

Self

10/10

Exceptional

01 Jun 2026

Celine

Hôtel très propre et parfait Pour une concert au stade de France e

Friends_and_family Family

10/10

Exceptional

29 May 2026

Thomas

Staff from reception and breakfast restaurant were amazing, the room was clean and spacious, there were a complimentary drinks in the fridge. Breakfast has plenty of options- warm food, cold cuts, fresh fruits, pastries, breads and so on. Have a secured parking with direct access to the entrance of the hotel. Public transport like the Metro was very convenient and right in front of the hotel.

10/10

Exceptional

19 May 2026

Nerijus

Breakfast perfect

Self

10/10

Exceptional

17 May 2026

Sophie

Très bel Hôtel, bonne literie et personnel très sympathique. A deux pas du stade de France.
Le parking est un plus.

Friends_and_family Family

10/10

Exceptional

02 May 2026

MARIA

Excellent breakfast, very clean room

Family_with_children

10/10

Exceptional

29 Apr 2026

Indusha

Clean room

2/10

Poor

13 Apr 2026

Brenda

Here is an jonest and fair review : The hotel itself is a no frills hotel, where you can maybe have a decent nights sleep IF your room has no issues. Unfortunately, ours did. Everytime we turned the sink on, water poured out of the broken pipe under the sink. Yes, I said poured, not dripped, not a small stream... it poured out! We called immediately the front desk. A woman came quickly to check and said tjere was no technician until Monday (It's Friday evening). She literally gave us a TON of towels and we just had to deal with it. Put them down

10/10

Exceptional

13 Apr 2026

Samantha

Travelling as a family of 4 (children aged 11 and 8)

Room was clean and spacious enough for us all (one double, 2 single beds)

Great location for metro - and tram - stops right outside. About 15 mins metro ride into the centre on line M13.

Parking was secure, and easy to find with signs outside.

Rooms at front of hotel are noisy at night due to the trams running past (we were on level 1 it might be less noisy higher up) but to be expected in a city hotel.

There was no restaurant open on the Sunday night, but there was a rotisserie chicken place and bakery (sandwiches) open a few doors down for food, both of which were great.

Family_with_children

6/10

Pleasant

22 Mar 2026

ASMAA

Accueil sympa
Petit dej parfait
Parking un peut cher mais bien sécurisé
Propreté chambre ça va mais salle de bain pas propre surtout vers les toilettes

8/10

Excellent

02 Mar 2026

Martine

Hotel Good as usual. Yet a bit disappointed because I arrived very tired Sunday late afternoon and wanted to have some food. No staff in the kitchen on a Sunday night, not even for a snack. Could not be bothered to go out so went to bed fasting…

Self

10/10

Exceptional

17 Feb 2026

Thomas

It was extremely confusing to figure how to find their underground parking. It took over 30 minutes…. Once we figured it out, everything was just great.
Except we could not make local calls from the hotel phones.

Recommend the hotel fixes their phones and sends picture diagram of how to find their parking.

Partner

10/10

Exceptional

08 Feb 2026

Akouba

The room was clean and the staff was very professional .

Leisure Family

10/10

Exceptional

04 Jan 2026

Robert

We chose this hotel as a base for our trip to Paris - we have been before and are confident in using the metro etc. There is a metro station literally just outside the hotel doors so super convenient. You are able to use this to get all over Paris easily and cheaply.
It’s about an 8 minute walk over to the stade de France.
The area itself is ‘colourful’. Some questionable people hanging around but in general we just got on with our day & weren’t bothered by anything. I wouldn’t say it’s an area where I would go out to eat but to be honest we didn’t try so you never know.
The hotel itself is very clean and modern. We had a suite on the top floor with an Eiffel Tower view and it was lovely.
A really good value hotel in a good location for exploring the rest of the city.

Friends_and_family Family

8/10

Excellent

03 Jan 2026

Judith

Nice

8/10

Excellent

31 Dec 2025

Davinese

We really enjoyed our stay. Our room was amazing but the bathroom sink was blocked and because it was Boxing Day it couldn’t be repaired until we had left.

The staff were attentive and ready to help. The area around is close to the Metro but you must master the Metro to really be confident in Paris.

Leisure Family

6/10

Pleasant

20 Dec 2025

Olivia

The hotel is nice, but I do not recommend staying here, particularly for families with children, due to safety concerns in the surrounding area.

Leisure Family

8/10

Excellent

08 Dec 2025

Remy blaise

Ça va mais pas trop

Partner

10/10

Exceptional

03 Dec 2025

Claudina

66

2/10

Poor

23 Nov 2025

jimmy

Rapport qualité-prix nul.
Porte d'entrée HS.
Chambre pas terrible.
Pour se restaurer sur place, je me renseigne à 18h, on me dit pas possible de commander avant 19h, je descends à 18h50 et plusieurs personnes sont déjà installées et sont déjà servis et beaucoup d'autres en attente.
Je commande les pâtes, on me dit pas possible c'est que le snaking alors que je m'étais renseigné à 18h et c'était bon pour les pâtes !!!
Résultat, mon fils de 10 ans n'a pas mangé car pas possible d'attendre au vu du délais et de notre planning.

Le petit déjeuner: le personnel est très désagréable, de plus ils sont habillés comme les clients, de façon standard, impossible de les identifier, ne parlent pas vraiment français, comme si c'était des travailleurs au noir, hallucinant, vraiment.

Pour 280€ la nuit c'est inacceptable.

8/10

Excellent

22 Nov 2025

Luis

Good

2/10

Poor

10 Nov 2025

Tat Ming

I stayed at Novotel Paris Saint Denis Stade Basilique on 26 October 2025, during the Les Voies Royales de Saint-Denis running event. Unfortunately, all roads around the hotel were completely blocked until around noon, making it impossible to leave the car park.

What made the situation worse was the lack of any prior notice from the hotel about the event or the road closures. When I asked reception staff for advice that morning, they were unable to provide any clear or accurate information. This caused significant disruption to my travel plans.

After raising the issue with the hotel, the management’s response was dismissive and inaccurate, claiming access “was not directly affected,” which was completely untrue.

I would not recommend this hotel. Guests deserve honest communication and basic consideration, especially when major local events can severely impact accessibility.

Friends_and_family Family

10/10

Exceptional

02 Nov 2025

Jonathan

Fantastic stay at Novotel Paris Saint-Denis! We had a great stay on the fifth floor. The staff was very warm and welcoming! The hotel has a parking garage for those with a car, but it is $20/day. The hotel has a restaurant that is open for dinner daily but is closed on Sundays. They also have breakfast but it is not included in your stay if you choose to have breakfast at the hotel. They also have room service! The staff was able to help with tourist suggestions as needed. Great stay overall!

Partner

10/10

Exceptional

01 Nov 2025

Abdool Siddiq

Nice room clean and spotless friendly staff at the reception.

8/10

Excellent

31 Oct 2025

Khambat

Everything was good!

10/10

Exceptional

29 Oct 2025

Donald

Great rooms

Leisure Self

10/10

Exceptional

25 Oct 2025

Andrew

Axel at the front desk was excellent. Staff helpful, room was fantastic. Highly recommend.

8/10

Excellent

30 Sep 2025

Sally

our room was spacious and clean and the metro is right in front. many people hanging around the front trying to sell cigarettes though.

8/10

Excellent

28 Sep 2025

Pernille Kragh

The hotel was very convenient for a prolonged weekend. The breakfast is really good, the staff is friendly, and the fact that it is possible to get a drink in the hotel, and don’t have to go to a bar, is a big plus. Not to mention that the metro is located very conveniently at the door step. On the improvement side, the toilets in the basement are quite dirty, there is a bit of strange smell in the hallway, and the area surrounding the hotel is not pleasant. Also, the mattresses are quite hard. But overall, I would stay in the same place next time I visit Paris.

8/10

Excellent

24 Sep 2025

Divjot

We were happy with the room, which was very spacious and comfortable. The hotel's location is also excellent, as it was a quick and easy trip to get to the city center.
Unfortunately, our stay was let down by the service. On our first night, the lights in our room were not working properly. We tried to call the reception twice to get help, but no one answered the phone. The next day, we put the \"please clean\" sign on our door before leaving for the day, but when we returned, our room had not been serviced.
While the lack of attention to these issues was disappointing, we still had a good overall experience. With some improvements to their service, this hotel could be fantastic.

Leisure Friends

10/10

Exceptional

23 Sep 2025

joel

Great stay

Leisure Friends

10/10

Exceptional

21 Sep 2025

Angnemess

Very nice hotel and clean

Leisure Friends

10/10

Exceptional

19 Sep 2025

William

Great place,!

Leisure Family_with_children

10/10

Exceptional

19 Sep 2025

Thomas

Accommodating

Partner

10/10

Exceptional

18 Sep 2025

SIDDHARTH

My special compliment to the receptionist for a warm and friendly welcome.

Leisure Family

10/10

Exceptional

13 Sep 2025

Tombe

My wife and I were impressed by the welcoming staff. The fellow waited for us till 1 am and suggested a hot pizza for us from the hotel restaurant.
As we had a long journey, it was nice seeing the hotel just when off from the underground train.

Leisure Partner

8/10

Excellent

10 Sep 2025

Alexandra

It was clean and convenient and the service was good. The metro is right outside the hotel which is also convenient but there are always people hanging around outside who seem to be engaged in something less than ethical.

Friends_and_family Friends

10/10

Exceptional

10 Sep 2025

Jessica

Surrounding area felt a little unsafe, we didn’t have any bad experiences, just from another country it was unsettling. Once you’re in the hotel, it’s perfect! They have a bar and a restaurant. Staff was very accommodating as needed. Parking was safe and secure. Would have liked to have had an ev car charger in the secure parking for overnight use. Otherwise great experience!

Leisure Family

6/10

Pleasant

05 Sep 2025

Justin

Was odd smell coming from bathroom (sewage) and the sink kept clogging.

Leisure Family

10/10

Exceptional

02 Sep 2025

Martine

I always come back to this hotel when I’m on a business trip in the Paris region. Very friendly and professionnal staff. Will definitly be back next time. 😊

Business

4/10

Poor

25 Aug 2025

Xianmin

Surrounding areas of this hotel appears not very safe. Cautious is required to stay in this hotel.

Leisure Family_with_children

8/10

Excellent

23 Aug 2025

Beverley

The proximity to transporation was awesome. Food is very expensive. Room were decent albeit a bit small. Overall a good stay

Leisure Friends

4/10

Poor

18 Aug 2025

Sean

Phone in room didn’t work.
Holes in the sheet, perhaps moths?
Dinner service on Saturday evening was woeful and inadequate.
Breakfast coffee machines were broken. Over crowded.

Leisure Family_with_children

10/10

Exceptional

04 Aug 2025

Katie

Clean hotel with great facilities

Leisure Family

8/10

Excellent

30 Jul 2025

Laura

Great place to stay near Stade de France

The check-in was easy and seamless. Front desk staff are very courteous and helpful. The room is spacious, clean and quiet. The reason I removed one star, is the bed and pillows are uncomfortable. The mattress seemed to be foam with not much support and the pillows were lumpy. There is no temperature option on the a/c only a dial and at the coldest setting it only trickles in but after running a few hours it was okay but not as cool as I would have liked. The food at the bar was delicious.

Self

10/10

Exceptional

28 Jul 2025

Frédérique

Une nuit dans une chambre propre, spatieuse. Accès sur la terrasse sympathique. Pour une prochaine sortie au Stade de France, je renouvelle l’expérience.

Friends_and_family Family

8/10

Excellent

27 Jul 2025

Jean

The restaurant was advertised as open, but no notice was given that the kitchen was closed. We waited until 7pm, only to be told—after sitting down—that it wasn't operating. Even reception staff were unaware.

There was also a water leak and no staff available to assist—only one overstretched receptionist managing everything.

Not the level of service you'd expect from a Novotel.

Leisure Family_with_children

8/10

Excellent

27 Jul 2025

Jean

My recent stay at Novotel Saint-Denis Paris was disappointing due to several issues that fell far below the standard expected of a hotel of this calibre.

Firstly, the hotel restaurant was advertised as open, yet we were not informed that the kitchen was in fact closed. We waited until 7pm for dinner, only to sit at a table in the restaurant and be told 15 minutes later that it was not open. Even the reception staff were unaware of this closure, which reflects very poor communication within the hotel.

Secondly, there was a water leak - kind of a burst hot water pipe during our stay, and no staff were available to assist. There was only a single receptionist trying to manage everything, which was completely inadequate for the situation.

Overall, the lack of communication and staff presence made for a frustrating and unsatisfactory experience. This hotel needs to urgently address both its internal communication and its staffing levels.

Leisure Family_with_children

10/10

Exceptional

23 Jul 2025

Martine

Very pleasant night as usual. I’m a returning customer and find the staff friendly and efficient. Will go back😊

Business

8/10

Excellent

20 Jul 2025

Mattias

Really good

Väldigt bra hotell. Lite dyr frukost. Men barn åt gratis, så de va bra! Lite hårda sängar. Men överlag väldigt fräscht och bra!

Friends_and_family Family

2/10

Poor

19 Jul 2025

Wail

Weak air conditioning, dangerous area,

Friends_and_family Family

10/10

Exceptional

15 Jul 2025

Karen

This hotel was a great stop while in the area for an event at the Stade. The whole place is modern and staff friendly. The area outside the hotel is busy and I don’t think I’d like to walk around alone at night. But daytime seems fine and we saw police patrols. We walked to shops nearby and down to the old town centre to see the Basilica (highly recommend!).

Our room was air conditioned, clean, and spacious. It had a safe, good window covers, and comfy bed. One thing I didn’t understand is a feature where there’s a button to make the window between the bedroom and bathroom opaque transparent. It should always be opaque! And because it’s a window, any light in the bathroom (think during the night) shines light into the bedroom.

Leisure

8/10

Excellent

15 Jul 2025

Lee

Nice location

Great transport links for tram, bus and subway.
Nice relaxing room...

Business

8/10

Excellent

09 Jul 2025

Senthil Kumar

Area seems to be unsafe

10/10

Exceptional

05 Jul 2025

Laurent

Tres confortable

Accueil franchement top, tput proche de Paris, 5mn du stade de France, bel établissement avec des terrasses, ravi de ce sejour

Business

8/10

Excellent

04 Jul 2025

Srivats

Ac not powerful, location not great, rooms decent

Leisure

10/10

Exceptional

04 Jul 2025

Pavi

Front staff absolutely amazing

Leisure Partner

10/10

Exceptional

16 Jun 2025

Banguna

Nice very good

Friends_and_family Friends

8/10

Excellent

05 Jun 2025

Po Lok

Great Hotel

It is near the underground station. Many restaurant near. Very convenience.

Friends_and_family Family

10/10

Exceptional

04 Jun 2025

Mendenya

The hotel was beautiful and the service was wonderful! I just wish the restaurant was actually open :(

Leisure Self

8/10

Excellent

02 Jun 2025

Gheorghe Cosmin

Very good hotel, confort and service within hotel. Around area seems not too safe, but it is ok you plan to take the metro and visit Paris.

Friends_and_family Family

8/10

Excellent

31 May 2025

Hongwei

The property is very clean and has good room service with the receptionists being able to speak both French and English. The location is also good as it is right next to a subway station, 2 bus stops and a tram station however there is a group of French Roadmen selling spikes cigarettes everyday and occasionally having fights below. No big shops or restaurants around but there is an Aldi located nearby that sells the necessities and food. There is restaurant and bar in hotel; they are clean but the menu is limited and although we enjoyed the majority of the dishes. It is suited to a certain taste. The breakfast has a wide variety of fresh dishes of buffet style however be aware that it is not free and needs to be paid when you check out. The hotel also offers a small fitness room. The room has a lack of variety of free weights but the machine has multiple different exercises and weights although the chest press is broken and the seat has limited adjustability making lat pulldowns challenging. It also contains 2 treadmills and a cross trainer. Overall, the hotel is clean, well connected to Paris (it even has a slight view of the Eiffel Tower), generally safe -as long as you don't go out too late-, good service, a pleasant restaurant experience and a adequate fitness room.

Leisure Family

10/10

Exceptional

30 May 2025

Louise

Staff very helpful, polite. Room big and clean

Partner

8/10

Excellent

30 May 2025

Verified traveler

Good for family stay, access to public transportat

Good place to stay with family. Easy access to public transportation and restaurants

Friends_and_family Family

8/10

Excellent

30 May 2025

Anand

Good place to stay with family and easy access to public transportation and restaurants

Leisure Family

10/10

Exceptional

24 May 2025

Maximo

Staff were friendly and helpful. Hotel was clean and well maintained. Metro station was right outside the front entrance.

10/10

Exceptional

23 May 2025

M K

I picked this hotel based solely on its close proximity to the Basilica of Saint Denis, and was delighted by the hotel. It was comfortable and the staff were accommodating. The location was exactly what I needed!

Self

10/10

Exceptional

17 May 2025

Leslie

Great service and felt very welcomed

Business_and_leisure Self

10/10

Exceptional

15 May 2025

RUTH

Staff was very pleasant, friendly, and helpful.

Leisure Family

10/10

Exceptional

23 Apr 2025

Laurent

Walking distance from Stade de France and restaurants. Clean and nice hotel with a friendly staff. Train station entrance conveniently located right outside the hotel.

Business_and_leisure Friends

8/10

Excellent

20 Apr 2025

Rocio

Easy to reach central Paris with the metro. Nice breakfast and friendly staff.

10/10

Exceptional

18 Apr 2025

Alisher

It is convenient to use the subway, bus …

Leisure Family

8/10

Excellent

21 Mar 2025

Mark

At the stadium for the rugby. For that amazing 5 min walk. Metro station directly outside couldn't be more convenient. Lots of people hanging about outside makes it feel intimidating. On match day lots of police and no one hanging around. That being said went for a jog in the morning and it was fine My biggest bugbear and not really the hotel but guests just acting poorly and not being challenged by staff, really inconsiderate people.

Leisure Family

10/10

Exceptional

21 Mar 2025

Stephen

A hotel experience is made by the staff. The staff are warm, welcoming and helpful. Well done!

Leisure Family

10/10

Exceptional

13 Dec 2024

Verified traveler

Room had a smelly odor

Business

10/10

Exceptional

21 Oct 2024

Cathrin

I chose this hotel because of its location. We wanted to stay outside of Paris because we were renting a car, and this hotel has a Metro station (and tram/RER) a few steps from the lobby. Hotel parking is in an underground garage across the street, and you can easily roll your bags to a hotel elevator directly from the parking area. We had a \"superior\" room, which was spacious, well maintained and quiet. We didn't know much about Saint Denis before we arrived, but we visited the Basilica and it is amazing. It's where most of the kings of France are buried and we spent an entire afternoon there. For dining, we usually had breakfast at Maison Honoré (a few doors up the street) which has delicious pastries and excellent coffee. For dinner, we favored Joe's Grill, next to the hotel.

Leisure Partner

8/10

Excellent

20 Sep 2024

Douglas

Room was a bit too warm. Had a hard time adjusting the temperature. Otherwise, room was clean and quiet.

Self

8/10

Excellent

01 Sep 2024

Niyereth

Excellent service, room confortable and very clean, excellent location from the subway station, but the neighborhood not recommend

Business_and_leisure Family

10/10

Exceptional

27 Aug 2024

Jacques

Helpful staff

Done the job, the staff was helpfull

Friends_and_family Family

6/10

Pleasant

29 Jul 2024

Pallah

Euro Trip 2024

Would’ve give a higher rating but you can’t eat food in the dining area unless it’s from the hotel. Ao you have to eat in your small Paris room. Therefore, I probably wouldn’t return unless it’s a last resort because the access to the Metro is excellent. Also the shower is a dimmed mirror that doesn’t dim well so that was a whole privacy issue, particularly with teenagers and kids. Not the family friendly experience that we had with other hotels.

Friends_and_family Family

4/10

Poor

20 Jul 2024

Kumar

Not safe for family with kids

Leisure Family_with_children

4/10

Poor

20 Jul 2024

Kumar

Small place for families and not safer with kid's

Leisure Family_with_children

2/10

Poor

01 Jul 2024

Srinivasa

The air conditioning did not work. We went to the front desk twice, we called from our room again. No one attended to that issue.the room was very hot and we couldn’t sleep any of the two nights. I will not recommend this hotel.

Friends_and_family Family

8/10

Excellent

05 Jun 2024

Thirumavalavan

Unsafe

Leisure Family

6/10

Pleasant

02 Jun 2024

NAVEEN

Great access to the metro & connectivity.

Room entry cards kept expiring everyday. Too much noise from Main Street to the room.

Excellent staff