Name: Luciano K Hotel
Address: Merced, 84, Santiago, 8320119, CL

10/10

Exceptional

04 Jul 2026

Aina

I had a very pleasant stay at Luciano K Hotel in Santiago. The staff were truly outstanding — warm, attentive, and consistently helpful from check-in to check-out, making the whole experience feel smooth and personal.
As an Expedia Platinum member, I also received a nice room upgrade, which was much appreciated and added extra comfort to the stay.
I also liked the room itself — it had a number of small designer touches and interesting details that made it feel a bit more unique than a standard hotel room, without being over the top.
Overall, a very positive experience, with excellent service at the heart of it.

Self

10/10

Exceptional

25 Jun 2026

Terry

Luciano K Hotel is a gem in Santiago. The staff was outstanding and very helpful. The room was spacious and clean. The rooftop bar was a great place to have a meal/drink. The location was perfect with so much to do nearby.

Self

10/10

Exceptional

24 Jun 2026

Priscilla

The staff was very helpful, printed our visas, provided recommendations, good breakfast and near tourist sites.

Family

10/10

Exceptional

22 Jun 2026

Steven

Great boutique Hotel in great area. Safe to go out at night and 24hr reception

Partner

10/10

Exceptional

18 Jun 2026

Louis

This hotel is in a perfect location. Downtown and walking distance to many attractions and landmarks. The staff is amazing and extremely helpful. There is a restaurant and bar within the hotel. Absolutely perfect to start the night or just relax and read a book. The rooms are spacious and very clean. Would absolutely rebook!

Self

10/10

Exceptional

26 May 2026

Ana

Muy buena ubicación. El personal del hotel es fantástico, y la señora del desayuno es un amor. Volvería sin duda.

Self

10/10

Exceptional

17 May 2026

Marianne

Very cozy hotel! Our bed was very comfortable, too. Staff was very helpful, and there’s a great breakfast. The rooftop bar is a bonus too - beautiful views of the city. I

10/10

Exceptional

10 May 2026

Rajeev

Nice pleasant upgraded room that faced the gardens. Great hotel, centrally located with helpful staff. Highly recommended.

Partner

10/10

Exceptional

04 May 2026

Shoshana

Great location with an amazing staff. Everyone was so kind & helpful. The hotel is very close to both the metro & buses. Lots of great restaurants within a 5 minute walk.

Friends

10/10

Exceptional

27 Apr 2026

Garth

A beautiful art deco property! Close to many of the city’s best attractions. The staff were great - always friendly and helpful. Highly recommended.

Self

10/10

Exceptional

24 Apr 2026

Kishorkumar

The location is excellent. Staff are very friendly and helpful. my VIP status was recognised from the point of checking in. Breakfast range is limited but really nice so no regrets there. They arranged all our excursions very well. They are an eco friendly hotel. Nearby are many restaurants and cafes. Also vegan restaurants. Highly recommended hotel

Partner

10/10

Exceptional

23 Apr 2026

Brendon

Very helpful and friendly staff

10/10

Exceptional

21 Apr 2026

Joanna

This was a wonderful boutique hotel and the room came with some nice extra touches. Staff were very friendly and accommodating, they even gave us a room upgrade! Our stay came with a breakfast which was excellent with enough variety for everyone. The location was also great for us and walking distance to all the sites. The rooftop bar/restaurant was an added bonus. We would stay here again.

Partner

8/10

Excellent

12 Apr 2026

Beverley

This hotel is in a great area for exploring Santiago. The staff are very friendly and helpful. We had booked an internal facing room and ascwell as limited light here was a bit of noise in the evening from events on the roof terrace. Other than that the room was quiet. It was good to have an outdoor space available for drinks but it would have been nicecto be able to order drinks during the day. Breakfast was ok

10/10

Exceptional

09 Apr 2026

Jayne

Just amazing! Lovely staff and room was sensational. Loved the roof bar.

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Jacinta

Breakfast selections were amply pleasing-- I enjoyed it.

Self

10/10

Exceptional

03 Apr 2026

Mikhail

Exelent breakfast , room was clean, building is very historic, nice safe , neighborhood with a lot of good restaurants around
Staff is very supportive and helpful
Would highly recommend this hotel to stay in Santiago
,

Self

8/10

Excellent

03 Apr 2026

Alastair

Hotel is well located for transport and local entertainment. Very helpful staff. Roof top bar doesn't live up to the photos online but the service up there was excellent.
Breakfast was simple and didn't change for the 4 nights I was there.

Self

10/10

Exceptional

03 Apr 2026

Karey

Very helpful and friendly staff. Beautiful rooms, lobby, and terrace

10/10

Exceptional

02 Apr 2026

maya

Clean room, nice stuff, good breakfast

Partner

10/10

Exceptional

01 Apr 2026

Anthony

As soon as I arrived from the airport, the staff was incredibly welcoming. They were extremely understanding and helpful for any and every request I had. The property was very well maintained from the lobby all the way to the rooftop. Speaking of the rooftop, the bar was great with a lovely view of the city and mountains. Christian worked so hard to make sure everyone had what they needed every single day. The food was so good that despite eating in the city I made sure to grab some dinner at the bar. I will definitely be back to Santiago so Luciano K will be at the top of my list of places to stay.

Self

10/10

Exceptional

28 Mar 2026

Larissa

Great location - easy access to everything we wanted by foot or metro. The room was comfortable with a good layout. Riding the old elevator was a highlight : ) Wonderful breakfast. Staff was incredibly friendly and very helpful during our stay!

Family

8/10

Excellent

23 Mar 2026

Andrea

X

Friends_and_family Friends

6/10

Pleasant

21 Mar 2026

Erik André

Good location, rooms with carisma, staff helpsom. Great view from terrasse and a small pool

Breakfast not good. Bakery all dry. Seems like to days old crossiants and donuts. Strange how not to see it even.

Breakfast is not keeping up with the standard of the hotel.

Business

10/10

Exceptional

20 Mar 2026

Nancy

Hotel Luciano K was absolutely perfect. The location, the rooms, the breakfast, the staff, two working elevators, great linens and pillows plus washcloths!! Also the rooftop bar and restaurant was a fun retreat where we were given two delicious pisco sours by the manager. We could walk to just about everything!

Partner

6/10

Pleasant

17 Mar 2026

Elizabeth

Overall, the place was great and staff very helpful and friendly. The pool area is nice — the pool is way smaller and than it looked in the photos and I had assumed the restaurant was open all the time. No biggie at all, and I was overall happy with my stay.

10/10

Exceptional

16 Mar 2026

Jayne

Beautiful historic hotel. Staff are considerate and knowledgeable.
We are staying again because we enjoyed the experience so much.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Dawn

Loved this art deco hotel. Very fun.

Partner

10/10

Exceptional

15 Mar 2026

Kristie

Great staff who guided us to things to see in the area and great restaurant recommendations. Planning a return next year. Lovely roof top bar to kick back and enjoy snacks.

Friends

10/10

Exceptional

14 Mar 2026

Ramon

Staff was superb. Near city center

10/10

Exceptional

13 Mar 2026

Bonnie

Excellent location, great views from rooftop bar, friendly staff.

Partner

10/10

Exceptional

09 Mar 2026

Jennifer

Staff was extremely helpful and responsive to communication.

10/10

Exceptional

08 Mar 2026

Ramon

Very centrally located

10/10

Exceptional

08 Mar 2026

Ashlee

An older hotel brought to life by the friendly staff. We had a wonderful stay in Santiago and really enjoyed Luciano as our home base. The staff arranged a Taxi even packed us a breakfast to go when we had a 530 am flight. Pisco sours on the rooftop were another highlight. Highly recommend!

Partner

10/10

Exceptional

07 Mar 2026

Frederick

Great hotel and excellent value for the money! Staff was very nice and extremely professional.

10/10

Exceptional

02 Mar 2026

Larry

It was easy walking distance to the Cero San Cristobal Hill and also the Lastarria districts

Partner

8/10

Excellent

10 Feb 2026

Robin

Cosy rooms, nice amenities, lovely complementary breakfast, fabulous service, and a great location.

Leisure Partner

10/10

Exceptional

06 Feb 2026

Marcel

We really liked the hotel. Caring staff, very comfortable bed, cosy atmosphere.

Partner

10/10

Exceptional

28 Jan 2026

Brianna

We had an amazing stay! The location was perfect, walking distance for anything we wanted to do. The room was great and the staff were very helpful. We dropped our key down a drain on the first day and they easily got us a new one even late at night. Highly recommend laying on the patio and taking a dip in the pool. The best mojito I’ve had!

Leisure Partner

8/10

Excellent

21 Jan 2026

Jane

Well located, staff were amazing. Rooms are a reasonable size and the bed was huge: I had a room on the inside: no natural light which was a shame.

10/10

Exceptional

14 Jan 2026

Vincent

Very friendly staff. Spacious room (suite). A pretty good location; 10 minutes walk to the top 2 Santiago attractions: Cerro Santa Lucia and Cerro San Cristobol, and 5 minutes walk to the charming Lastarria neighborhood.The roof top cafe serve decent food, but with limited choices. The included breakfast had somewhat limited choices, but of high quality. The vintage building has some charming decor.

Leisure Partner

10/10

Exceptional

14 Jan 2026

Scott

Super cute hotel. Friendly and helpful staff. Nice service to and from airport. Delicious breafast

10/10

Exceptional

12 Jan 2026

Nigel

We really enjoyed our stay in this 1920s art deco property. It wouldnt be for everybody as it is quite quirky. If you are a lover of chain hotels this hotel is probably not for you.
Are room was on the second floor facing the park and beautiful waterfall. The only window is in the bathroom which has a glass door so some light comes through. Rooms are not huge and you need to store luggage upright but no problem. The hot water takes a while to come through. The bed is huge and extremely comfortable the best on our travels.
The front desk desk staff are lovely and very helpfull. They is a roof deck with bar,restaurant and plunge pool with views to San Cristobel.
The hotel has beautiful tiled floors and the breakfast room is really nice. Breakfast had a good array each day.
The area around the hotel is very nice with tree libed streets and cafes.
Thankyou Luciano k!

Leisure Partner

8/10

Excellent

12 Jan 2026

Pawel

Room without a window

Partner

6/10

Pleasant

10 Jan 2026

Erykah

The room was ok, a bit on a small side. Unfortunately, the windows were essentially non existent as they faced some tiny inner yard and hence no daylight or view. The rooftop pool is waist deep and fits only one person.The breakfast was fine and the front desk staff was good.

Partner

10/10

Exceptional

09 Jan 2026

Noel

Really enjoyed the bar/restaurant and rooftop area. The room was nice and spacious. Only snag was the lack of a window facing the outside world was a bit disorientating.

8/10

Excellent

07 Jan 2026

Vicki

Yes….really enjoyed the upstairs bar space! Great spot to relax for happy hour before heading out for the evening.

Leisure Partner

8/10

Excellent

04 Jan 2026

Kerry

Room was small and old, AC was not cold enough and we were hot most of the time but better than outside. Pool is very small with only four lounge chairs, so your experience will definitely depend on who else is staying there. Building is old gorgeous architecture and old elevator is cool. Stored bags with them no problem.

Leisure Partner

10/10

Exceptional

02 Jan 2026

Amy

Breakfast had good options and everything was fresh and hot.
The rooftop bar is amazing for views and fun to sit out at.

Partner

10/10

Exceptional

25 Dec 2025

Ian

We really loved our stay at Luciano K. The hotel has so much charm, and even though it’s in a historic building, everything felt updated, clean, and easy. The room was beautiful, quiet, and very restful with no street noise at all. Our suite was nicely decorated and bright during the day, but we could fully darken the room at night and sleep really well.

The location is excellent. It’s within walking distance of Lastarria and close to Barrio Italia and Bellavista. We walked from the hotel to many of the main sites, including Cerro San Cristóbal, Cerro Santa Lucía, and Plaza de Armas, and used short taxi rides to reach other areas easily. There’s also a beautiful park right across the street, perfect for relaxing, people watching, and enjoying the weather.

The staff at reception and throughout the hotel were incredibly helpful and accommodating. Breakfast was also a highlight with fresh fruit, eggs, sausage, and a great selection of pastries. All of this at a very reasonable price. We would absolutely stay here again.

Leisure Partner

10/10

Exceptional

16 Dec 2025

Martin

Really enjoyed my stay at Luciano K Hotel in Santiago. Room very comfortable and quiet and great staff from cleaners to breakfat to front desk and rooftop bar staff. Highly recommended.

Self

6/10

Pleasant

12 Dec 2025

Richard

Pros:
Most staff friendly
Nice roof top view (but see below)
Bed comfortable
Art decor (but faded)
Location ok

Neg:
Breakfast quite limited and late start time (not great for tourists with day trip early starts). Many items seemed to be reused day after day (pastries stale and not fresh).
Generally felt quite tired and untidy. Place needs a deep clean and painting and better maintenance throughout - one example our hot water broke for one night. The staff were helpful and let us shower on a different floor, but not ideal.
Pool on rooftop was dirty and seemed unmaintained. Pictures looked a lot better than reality. If you were up in the afternoon it was used as a staff rest area with staff smoking and having their breaks. Everything felt a bit dirty and unclean. That said, bar man was very friendly and efficient .

This place could be great with some small improvements

Partner

10/10

Exceptional

12 Dec 2025

Patty

Rooms were very clean, and the staff was always willing to be helpful.

Leisure Partner

10/10

Exceptional

09 Dec 2025

Paulo

Clean and beautifully appointed room, helpful staff and wonderful rooftop bar.

Partner

10/10

Exceptional

08 Dec 2025

Chantal

Friendly and helpful staff. Food at the rooftop restaurant was delicious!!

10/10

Exceptional

06 Dec 2025

Catherine

The hotel is located in a quiet area. There plenty of restaurants nearby and a lovely park across the street. The hotel itself is lovely, decor is really nice. The rooftop bar is great. All staff, reception, cleaners and bar staff are friendly and helpful. I really liked this hotel.

Leisure Friends

10/10

Exceptional

30 Nov 2025

Joao Carlos

Staff is amazing. Building is beautiful and so well preserved. Excellent stay.

Leisure Partner

10/10

Exceptional

19 Nov 2025

luc

Nice selection

Partner

10/10

Exceptional

15 Nov 2025

Vanessa

Nice little boutique hotel! Very friendly and helpful staff. Area can be a little dodgy after dark so take taxis/ubers.

Leisure Partner

6/10

Pleasant

13 Nov 2025

Nicholas

Room cleanliness needs to be improved. Curtains and bed skirting were dirty

Leisure Self

8/10

Excellent

10 Nov 2025

CHARLES

Staff. Our room suffered from noise until 10.30 as our room was below the roof bar restaurant
Everything else was great and the staff were so helpful

10/10

Exceptional

10 Nov 2025

S Denise

Very clean rooms and very helpful, courteous staff. Breakfast was lovely.

Leisure Friends

10/10

Exceptional

09 Nov 2025

Shawn Judith

Friendly staff super helpful tried to speak English whenever possible. Rooms are clean, bed comfortable and good breakfast included. Good location for attractions

10/10

Exceptional

09 Nov 2025

Michelle

The rooms were spotlessly clean and comfortable. Great food, wine and wonderful staff! Highly recommend this hotel!

Friends_and_family Friends

6/10

Pleasant

05 Nov 2025

Stefano

Staff was courteous. Amenities, cleanliness, and overall upkeep could be better.

Partner

10/10

Exceptional

03 Nov 2025

daniel

Staff was wonderful and extremely helpful. Very eager to make one feel welcome and taken care of. An aide and the other young lady ( who I am sad to say I seem to forgot ) at desk were great. We had a very early flight and breakfast was waiting for us as was prearranged with the night clerk also very accommodating. The rooftop restaurant was tasty. Would definitely stay here again. Recommended

8/10

Excellent

01 Nov 2025

Maurice

The bed was super comfy and the staff very helpful and responsive. We loved the rooftop bar, but the “pool” was less than expected and if that’s what you’re looking for, keep looking. And uber or taxi is cheaper than what the hotel will arrange. But the location was perfect and the stay overall very good.

Partner

10/10

Exceptional

27 Oct 2025

William

Comfortable stay in a great location

The room was on the smaller side but about what we expected for a big city. The bed was very comfortable, and the room was quiet, so we slept well. We appreciated the central location, within walking distance of many sights and dining options. The rooftop bar view is beautiful, but we didn’t love that smoking is allowed there.

10/10

Exceptional

20 Oct 2025

Kaiqing

Staff were friendly.

Partner

10/10

Exceptional

18 Oct 2025

didier

third time I take a room in this hotel ! nothing to said
very good hotel

Business

10/10

Exceptional

17 Oct 2025

Nancy

A lovely botique hotel with a distinctive design. Wonderful walkable location, very helpful staff.

Leisure Friends

10/10

Exceptional

16 Oct 2025

robert

The hotel sits in a good location near a metro station and close to a nice park. The National Museum is only about a 12 minute walk and there are a lot of dining options nearby. I would definitely stay here again.

Leisure Self

10/10

Exceptional

13 Oct 2025

Philip

This hotel is a really perfect balance of history and renovated amenities. The staff were incredible all around. Rooms were nice and comfortable and quiet.

The pool needs a but more care as it is popular with the birds but otherwise the roof is amazing and I enjoyed it every day I was there. Exercise extra caution after dark in the area around the hotel. Person on moped attempted to snatch my phone 1 block away. Hotel feels safe and secure. Just extra caution is needed after dark.

Highly recommend for a visit to Santiago. Walkable to many many great museums and neighborhoods.

Business_and_leisure Friends

10/10

Exceptional

13 Oct 2025

Pearline

I stayed at this property as a solo traveler and everyone was so helpful and kind. I felt really protected and safe at this hotel. It was also close to shopping, museums and great restaurants. The front desk staff was always so helpful and kind and always willing to answer questions. The restaurant staff was also great and attentive. I highly recommend this hotel for those traveling solo or want to be in the heart of the city.

Leisure Self

10/10

Exceptional

07 Oct 2025

Guilherme Henrique

Ótimo hotel, conforto e café da manhã. Além da localização.

Friends_and_family Family

6/10

Pleasant

06 Oct 2025

Trisha

The staff speaks English and we’re all very nice and helpful. However, the room was very dirty. Not just from the last cleaning but from lack of proper cleaning for a very long time. Also, the room needed refurbishing with paint, caulk, fixtures, etc. The towels were so over used they were gray and one was frayed. One of my pillow shams had eye make up on it. The room was very large and had a huge bathroom. The breakfast is nice and has many options. The rooftop bar was a nice place to have a few drinks and snacks. The pizza was quite a bit underdone. We were able to walk to the Hop on Hop Off bus in only a couple of minutes. The hotel staff provided us with a chip for a small discount.

Leisure Friends

10/10

Exceptional

02 Oct 2025

Senni

many shops, restaurants and cafes within a walking distance, also metro stations and multiple bus stops very near. the staff was very helpful with everything and the breakfast was rich.

Partner

10/10

Exceptional

01 Oct 2025

Ant.

We stayed here on our first visit to Santiago and found it to be a comfortable and welcoming choice. The location is excellent, with plenty of boutiques, cafés, and restaurants all around within easy walking distance. The room was clean and well-kept, though the wooden floors did squeak a bit. Most of the staff spoke English, which was very helpful as first-time visitors. Parking in the area is difficult, but we didn’t have a car and honestly didn’t need one since everything was close by. Overall, a very nice stay in a great location.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Kylie

Great location and safe

Leisure Self

10/10

Exceptional

27 Sep 2025

Fiona

The hotel is so sweet and amazing g design.
The staff were fantastic. Really helpful and kind.
Christian at the restaurant was super lovely.
The restaurant food was excellent . Breakfast was great .
Great location.
Will stay again.

Leisure Self

10/10

Exceptional

23 Sep 2025

Michael

Very nice place to stay, safe clean, beautiful and central to the fun but not too close

Partner

10/10

Exceptional

15 Sep 2025

Lisa

A great find

This is a good hotel! The location is so convenient for Bellavista bars and nightlife, short walk to Funicular for spectacular view of this city. The hotel has friendly, helpful staff, great rooms, a sort of art deco feel. Nice breakfast. The rooftop bar is cool, with city views, food menu..great for a chill out evening.

Friends_and_family Friends

10/10

Exceptional

11 Sep 2025

Emily

Beautiful! Great breakfast! Awesome rooftop!

Leisure Partner

8/10

Excellent

19 Aug 2025

Maria

The staff was very nice and helpful during our stay. The suite was very spacious and well appointed. The roof restaurant and the bfast restaurant were very good.

Leisure

10/10

Exceptional

16 Jul 2025

Michael

The hotel was centrally located and recently updated. Free breakfast was fantastic. Staff were very helpful. Organised any early breakfast for an early departure.

Leisure Family

10/10

Exceptional

27 Jun 2025

Victor

Excellent place to stay while on vacation.

Second time I've stayed there. Excellent in every respect. Rooftop terrace is my main reason that I go there. Free breakfast is definitely another incentive. Great location as well. Near all the touristy places. Would recommend this place no question.

Self

10/10

Exceptional

26 Jun 2025

JORGE

Muy buena ubicación.

10/10

Exceptional

21 Jun 2025

Tom

Boutique hotel classic

This is truly a work of art. The charm of the hotel cannot be understated. The Art Deco masterpiece was a labor of love for this architect. The elevator is truly a wonderful classic. The rooftop restaurant has great food and views are quite nice. Loved the deep tub. Wood floors are comfortable. In a great location. Walked to lots of the main sites. Breakfast is great and the dining room also once again is true to the art deco theme. The pink color is charming and the tile stunning. The front desk has such nice people who speak many languages. Make sure you go walk up the hill with Saint Maria on top and see the mountains surround you.

Partner

8/10

Excellent

02 Jun 2025

Paul

Wonderful hotel and staff. Only issue is no coffee maker in the room and no way of getting coffee until the breakfast buffet opens.

Leisure Family

10/10

Exceptional

01 Jun 2025

Suzanne

Great hotel in a convenient location. Staff are very friendly and happy to help. You can walk to Plaza de Armas, Santa Lucia and San Cristobal hills in under 20 minutes. Also nearby Lastarria and Bellavista neighbourhoods have plenty of places to eat.

Leisure Self

8/10

Excellent

26 May 2025

mushuang

First time in South American. It was not the checkin time yet. The front desk were friendly. Guide us to a room to change clothes, store our luggage And provides all kind of information on surroundings. Let us fell warm welcomed.

Leisure Friends

8/10

Excellent

14 May 2025

Donnie

Great location

Great location and great staff. Has the oldest elevator in all of Chile!

Self

10/10

Exceptional

12 May 2025

Geoffrey

The hotel was amazing very convenient to good restaurants and bars. Also, the staff was always so helpful I would highly recommend.

Leisure Self

10/10

Exceptional

19 Apr 2025

Anna-Sophie

Great Boutique Hotel to stay in Santiago! We liked the Style of our room and all the hotel. Good breakfast variety, cental location. Highly recommended!

Leisure Partner

10/10

Exceptional

06 Apr 2025

Tom

Friendly staff and delightful rooms

Leisure Partner

10/10

Exceptional

27 Mar 2025

ANTHONY

Excellent location for walking places. Lastarria is a great place to stay in Santiago.

Friends_and_family Family

10/10

Exceptional

17 Mar 2025

Mac

Great Stay

Loved location and fantastic staff.

10/10

Exceptional

26 Feb 2025

Richard

A very unique boutique hotel close to everything. We walked to all Centro highlites. Wonderful staff and service, great full breakfast, roof top bar views were great. A bit warm on the rooftop, but worth it.

Leisure Partner

10/10

Exceptional

25 Feb 2025

Margarita

I really like the terrace with drinks and food options. Easy walk to attractions and food. Excellent customer service.

Leisure Friends

10/10

Exceptional

23 Feb 2025

Eliot

We had a wonderful time! Staff was very accommodating and friendly!