Name: The Singular Santiago
Address: Merced 294, Santiago, 8320128, CL

10/10

Exceptional

21 Jul 2026

Alexander

Very elegant and beautiful hotel. Every detail, every piece of furniture and art. Room was clean and comfortable, location is perfect, food was great, breakfast was very well served and organised.
Friendly and helpful stuff.
Thank you

Partner

10/10

Exceptional

20 Jul 2026

Wayne

Martin and Gary at the front desk were exceptional and extremely helpful. Would definitely stay there again. Spa and gym were great.

10/10

Exceptional

20 Jul 2026

Isai

My stay at The Singular Santiago was absolutely perfect from beginning to end. What truly made the experience exceptional was the incredible staff. A huge shoutout to everyone on the team for being so helpful, accommodating, and genuinely kind. Every interaction was warm and welcoming, and they made me feel like a valued guest throughout my stay. They truly reinforced the idea that outstanding hospitality comes from people who are sweet, hardworking, and dedicated to creating an unforgettable experience.

I especially appreciated being accommodated with an early check-in after my travels, as well as the complimentary room upgrade, which made my visit even more special. The room itself was immaculate, with crisp, clean sheets, an incredibly comfortable bed, and a beautiful, well-appointed restroom. Every detail reflected the high standard of luxury that The Singular is known for.

This hotel exceeded my expectations in every way and made my time in Santiago feel like a true luxury experience. I would gladly stay here again and highly recommend it to anyone visiting the city. Thank you to the entire team for making my trip so memorable!

Partner

10/10

Exceptional

17 Jul 2026

Robert

Excellent property and amazing staff.

Partner

10/10

Exceptional

17 Jul 2026

Shannon

Customer service, room comfort, amenities, food and location was excellent

10/10

Exceptional

14 Jul 2026

Brian

Fantastic location with all the excellent restaurants nearby plus safely walkable to the main sights. Staff thoroughly professional and well trained. Very up market interiors, room appointments. Bed, linen all excellent. Breakfast also very good. I couldn’t think how they could do better

Partner

10/10

Exceptional

12 Jul 2026

sara

Outstanding service!

Family_with_children

10/10

Exceptional

30 Jun 2026

Maria beatriz

This is a jewel hotel. The staff is awesome and specially Gabriela at the restaurant and the front desk. The attention to all details is special.

Partner

10/10

Exceptional

30 Jun 2026

Rodney

Ama,ing hotel in Santiago

Self

10/10

Exceptional

29 Jun 2026

Martin

Fabulous location and great staff. Lovely rooftop bar and restaurant. Highly recommended.

Partner

10/10

Exceptional

28 Jun 2026

Kamrul

The stay at Singular was fantastic, friendly staff, amazing breakfast. All round excellent hotel! Would definitely come back to stay here.

Self

10/10

Exceptional

27 Jun 2026

Lauren

Our 6-night stay was perfect. From check-in with a very friendly team, to a bottle of chilled sparking wine in our room, our stay started off on a high note. The rooms are spacious and our bed was very comfortable, although I got a little warm with the blankets. The rain water shower was amazing. The service was excellent and we enjoyed our breakfasts every morning with a very attentive staff. Highly recommend the pisco and ceviche at the roof-top bar—we enjoyed 2 separate evenings there, outside (with heaters and blanket) and another evening inside. We always had gluten free food choices and the staff was constantly making sure that there was no gluten. We even got a to-go breakfast for our early flight to Buenos Aires. Also gluten free. Would definitely recommend The Singular hotel when staying in Santiago.

Partner

10/10

Exceptional

24 Jun 2026

Sarah

We loved this hotel. Attention to EVERY detail was noticeable and the rooms were well appointed. I felt the price point was amazing for the level of service and luxury.

The food located on the rooftop was excellent. You must try the ceviche. The pool area is very small but lovely. If you want a chair you need to go early. there are only about 5 places to sit if you don't want to be in the pool.

It was a very good location however probably the nicest building in this part of this part of the city. At first I was concerned about the Barrio Lastarria because there is a lot of graffiti on the surrounding buildings but then I came to understand the social and historical relevance of its presence and this is a bohemian area.

The staff was impeccable and we felt very safe inside the hotel and outside for the most part.

Partner

10/10

Exceptional

22 Jun 2026

Kyle

The Singular is a truly spectacular hotel. The entire staff is amazing and so attentive. They did such a good job anticipating our needs and being helpful with anything we requested, we are so appreciative.

And of course the decor is moody and gorgeous, breakfast and coffee are yummy, room was impeccable, bed and linens are probably the most comfortable I’ve ever slept on.

Family_with_children

10/10

Exceptional

21 Jun 2026

Shar

From the staff to the amenities to the room, The Singular is simply stellar. You check in and don’t want to leave. Well done!

Self

10/10

Exceptional

21 Jun 2026

Brian

Singular Hotel Santiago Review – 10/10
This is a truly beautiful hotel with exceptionally spacious and comfortable rooms. From the moment we arrived, the service was outstanding. Edison (front desk) at check-in was incredibly helpful — he handled our overseas packages with ease and went out of his way to satisfy every need we had. Martin the concierge arranged transfers, dinners, and everything else perfectly, while George the doorman made sure we didn’t lift a single bag and was always there with a smile.
The service throughout is genuinely incredible and attentive. The breakfast room is gorgeous, and the food is amazing — definitely don’t miss it.
We loved this property and the entire team. Highly recommended — we can’t wait to return!

Family_with_children

10/10

Exceptional

21 Jun 2026

Richard

A fabulous place to stay.

10/10

Exceptional

17 Jun 2026

Ziya

very good and nice hotel...

Partner

10/10

Exceptional

07 Jun 2026

Elizabeth

This place is truly impeccable and high end! From the moment we arrived, the greeting and check-in process was seamless, warm, and highly professional.

The hotel itself is beautifully maintained, and both the building and guests are cared for to an exceptionally high standard. Every detail feels thoughtful and refined without ever feeling pretentious.

The rooftop bar is absolutely breathtaking, with incredible views across the summit of Cerro San Cristóbal.

The breakfast was unlike anything we’ve experienced before. The à la carte offering was outstanding, and as frequent travellers, that is not something we say lightly.

We were only transiting through Santiago on this occasion, but after this experience we will definitely be back. Highly recommended.

Partner

10/10

Exceptional

03 Jun 2026

Ziya

Good location, very nice hotel, nice area, good staff...

Partner

10/10

Exceptional

25 May 2026

Anthony

Amazing service is first and foremost attribute. 2nd location. Bar, and breakfast great.

10/10

Exceptional

25 May 2026

Timoteo

Awesome staff

Self

10/10

Exceptional

14 May 2026

Catriona

The breakfast was excellent! The staff were attentive and friendly and it was a lovely experience every day.

Friends_and_family Family

10/10

Exceptional

13 May 2026

Lance

Beautiful hotel, lovely rooms, excellent bar and restaurant on rooftop. Staff was amazing.

Partner

10/10

Exceptional

10 May 2026

Brent

The service was exceptional as you should find in a five star hotel. The included breakfast was wonderful. The staff friendly and professional.

Partner

10/10

Exceptional

01 May 2026

Valia

Fue increíble todo perfecto

Partner

8/10

Excellent

28 Apr 2026

Harvey

We loved the location and the friendly atmosphere of the Singular. The breakfast menu included plenty of delicious foods and fruit. The drinks offered at the rooftop bar were awesome. Our only complaint was that the hot water proved difficult to regulate in the shower.

Partner

10/10

Exceptional

24 Apr 2026

Irene, Jui Ling

This is a boutique style hotel and not like the major chain jumbo size hotels. The building is a bit old however they keep it well maintained. attentive staff and good services. Looking at it and compare it to similar size hotels, they are very good!

Partner

10/10

Exceptional

11 Apr 2026

Jasmine

Absolutely fantastic property. Couldn’t be a better location. Housekeeping is subpar for what the property is but the staff and everything else is fantastic!

Self

10/10

Exceptional

16 Mar 2026

Michelle

The staff went above and beyond. The hotel is well located and had everything we need. The spa facilities were fantastic after a long travel day.

Partner

10/10

Exceptional

15 Mar 2026

Anil

Nice boutique style hotel. Nice large rooms. Great location, close to restaurants and historical/government buildings.

Partner

10/10

Exceptional

12 Mar 2026

Keli

Very nice hotel situated in a great part of Santiago

10/10

Exceptional

22 Feb 2026

Martin

Beautiful hotel in a great location. Special thanks to the wonderful staff.

10/10

Exceptional

20 Feb 2026

SUYLLENG

The singular Santiago was amazing, the staff made the difference in this hotel, everyone absolutely everyone will go above and beyond to make sure your stay exceeds your expectations.
The quality of the breakfast and the restaurant menu is superb and their pisco is to die for.
Lastarria is a very pretty and safe area so location couldn’t be better.
My only suggestion will be for the TV in the room to be bigger in size since rooms are massive ( at least the type that we booked).
Thanks again to all the staff!

10/10

Exceptional

18 Feb 2026

Diane

The Singular is an elegant hotel with exceptionally friendly and helpful staff. The staff anticipates all of my needs. The room was spotless and very comfortable with a view of the Lastarria neighborhood. The food was varied, fresh and delicious. The location is terrific for walking around, near other restaurants, and close to major sights. I would return tomorrow if I could.

10/10

Exceptional

10 Feb 2026

Jong

Excellent service, even prepared breakfast to go as we had early checkout

Leisure Partner

10/10

Exceptional

06 Feb 2026

Anna

This was our favorite stay in Chile!

10/10

Exceptional

30 Jan 2026

Grant

Great hotel. Great experience.

10/10

Exceptional

30 Jan 2026

William

Great staff, comfortable room, excellent location

10/10

Exceptional

28 Jan 2026

Roya

Clean room, excellent service

10/10

Exceptional

19 Jan 2026

Bruce

Great

Leisure Partner

10/10

Exceptional

17 Jan 2026

James

Very attentive but not hovering. Gracious! Staff is plentiful and extremely well mannered and kind.
Breakfast was outstanding.

Friends_and_family Friends

10/10

Exceptional

05 Jan 2026

Mary

Fantastic hotel! We loved our stay!

10/10

Exceptional

04 Jan 2026

Chunjing

Yes

Leisure Family

10/10

Exceptional

01 Jan 2026

Dan

Staff. Great size of the room

Friends_and_family Friends

6/10

Pleasant

22 Dec 2025

David

The room is too old and we don’t get sufficient hot water for shower. The insulation is terrible. I were woke up by upstairs noise.i won’t stay there again.

Leisure Family

10/10

Exceptional

13 Dec 2025

Charlotte

This was a 10/10 stay!! The hotel is beautiful and the staff are SO friendly and attentive. The rooms are so nice and the rooftop pool/restaurant is beautiful. some of the best service I’ve received.

Leisure Friends

8/10

Excellent

12 Dec 2025

Elizabeth

Hotel is a modernised old building retaining its character and charm. Doormen and concierge were excellent in welcome and providing safety advice.
Room was clean well
Maintained and comfortable, exceptionally soft bedding. Water and coffee provided but not with huge generosity which for a hotel of this standard I would have expected more.

Be prepared for the area this is downtown Santiago so it's quite an edgy neighbourhood very close to some no go areas. The hotel is located right next to Lastarria street full of bars and restaurants which was great and this is well
Policed. Location is good for any central tours of the city. To the east the city is far safer and modern....but then maybe you don't experience the reality.

Breakfast was poor. Slow patchy service with everything having to be menu ordered meaning a lot of waiting and limited choice.

Leisure Partner

10/10

Exceptional

08 Dec 2025

Inge

All of the above

Leisure Family

10/10

Exceptional

08 Dec 2025

Kim

We had a fantastic stay at The Singular Santiago! The room was clean and comfortable with a great location. The staff were professional and friendly, very helpful.

Partner

10/10

Exceptional

03 Dec 2025

Muthukumarappan

The staff were wonderful and did a great job.

Leisure

10/10

Exceptional

26 Nov 2025

gary

Outstanding all across the board

Leisure Partner

10/10

Exceptional

08 Nov 2025

Sarah

My husband and I loved this classically elegant hotel. Extremely clean and beautiful rooms with very high quality linens. Great location in the Lastarria neighborhood. Good restaurants nearby.
The highlight was the staff. Martin the concierge arranged two private day trips for us and we loved the guides who showed us Valparaiso and the Casablanca wine region and the Cajon de maipo mountains and the Maipo Valley wine area. Every single member of the Singular staff deserves a shout out. They provide old fashioned Service that is very personal and welcoming. They greet you with a smile and no request is too trivial. I wish I could name all the kind people who made our stay so lovely.
The rooftop restaurant and bar offer a great vantage point to see the city.
Everyone on the staff speaks excellent English and very graciously allowed us to practice our Spanish as well. We can't wait to return!

Leisure Partner

10/10

Exceptional

08 Nov 2025

Mona

First and foremost the staff are very welcoming and most helpful. They are at the heart of the hotels wonderful ambiance. The property has a prime location next to a beautiful park and a lively neighborhood full with great restaurants. It’s within walking distance to museums, plaza de armas, the presidential palace among others. We highly recommend this hotel.

Leisure Family

6/10

Pleasant

03 Nov 2025

wei yen

In general, room was comfortable and staff were very helpful. However, room insulation was not great and noise from the other guests when they were talking while in the corridor can be heard. The room feels tired and in need of a renovation, and the air conditioning is extremely loud. Breakfast was also a bit disappointing - it was alacarte but with few options and the quality was not always great.

Overall, it is a solid option, but at the price point and the fact that it is a 5 star hotel, it was a bit underwhelming.

10/10

Exceptional

31 Oct 2025

Elena Ilieva

Impeccable!

Nothing more to say!

Friends_and_family Friends

10/10

Exceptional

28 Oct 2025

Susan

From the moment we checked in, we received a warm welcome and five star service. All the staff were incredibly friendly, helpful and courteous.
Quiet room with comfortable beds. We utilized the gym and the spa; small but had all the equipment for a nice work out. Complementary breakfast was varied and very good. We loved the rooftop pool and terrace dining with a great view over the city. We were kindly allowed a late check out to accommodate our evening flight from the airport.

Leisure Family

10/10

Exceptional

26 Oct 2025

Kathy

Awesome small hotel in a great neighborhood full of many dining options. The only suggestion I have is to add cleaning wipes/rags in the gym.

Leisure Partner

6/10

Pleasant

25 Oct 2025

Adel

Nice Hotel, you are paying for location. The room we were in was ok. The carpets looked a little dirty. The staff was very accommodating and friendly. I was just expecting the rooms to be a little nicer is all.

10/10

Exceptional

20 Oct 2025

D'ARCY

The hotel was sublime. Everything was perfect. The breakfast was delicious. The rooms spacious and clean. Very quiet noise-wise. But the best thing was the staff. They went above and beyond in every possible way. We will definitely return to Chile because of our wonderful experience and make sure that we’ll stay here in Santiago or at the Singular in Patagonia. Thank you for everything, Singular team!!

Leisure Partner

10/10

Exceptional

09 Oct 2025

Onnaedo

From the moment I arrived at The Singular, I knew I was in for something special. The attention to detail and level of service were truly unmatched. I didn’t have to touch a single door handle my entire stay! Every staff member anticipated my needs before I even had to ask.

The rooms were elegant and perfectly maintained, and the atmosphere throughout the hotel struck a perfect balance between luxury and warmth. The rooftop bar offered breathtaking views of Santiago, and the breakfast was one of the best I’ve had anywhere — fresh, refined, and beautifully presented.

My stay at The Singular was effortless from start to finish, and I left already planning my next visit. Highly recommend for anyone looking for understated elegance and world-class service in the heart of the city.

Business_and_leisure Self

10/10

Exceptional

01 Oct 2025

Shan

Greeted by wonderful staff who checked us in on arrival at 9am . Made such a difference. Staff couldn’t do enough to help. Food was wonderful and they catered to altering meals for my difficult dietary requirements.
Beautiful roof terrace

Leisure Partner

10/10

Exceptional

13 Sep 2025

Juan Carlos

Thank you The Singular Santiago Hotel.

I consistently find my stay at this hotel in Santiago to be an enjoyable experience. It feels like a return to home, as I am familiar with many of the staff members. I particularly appreciate Felipe and Gary’s warm welcome both last year and this year. I eagerly anticipate returning with my family to Chile and continuing to stay at this exceptional hotel.

Self

8/10

Excellent

08 Sep 2025

Steven

Staff was fabulous but there were some miscommunication. Mostly due to language barriers. The area is okay but I was warned of pick pockets etc often

Leisure Self

10/10

Exceptional

01 Sep 2025

Alexandr

Awesome

10/10

Exceptional

01 Sep 2025

Alexandr

The staff is above and beyond at the property. Attentive to any needs you have.

Leisure Partner

10/10

Exceptional

31 Aug 2025

Kristen

Excellent staff

The staff was excellent. They were very friendly, helpful and accommodating. The hotel was in a good location. The room was cozy, spacious and modern. I would definitely stay here again.

Partner

8/10

Excellent

30 Aug 2025

Ian

Great staff

Leisure Partner

10/10

Exceptional

26 Aug 2025

Darryl

Charming hotel, excellent service,
Some good eating places close by, felt safe

8/10

Excellent

23 Aug 2025

Ulda

No parking. Very old building

Leisure Family

10/10

Exceptional

18 Aug 2025

Claudio

Excellent and professional service

Self

10/10

Exceptional

12 Aug 2025

D Bruce

Fantastic hotel. Staff is 5 star.

10/10

Exceptional

10 Aug 2025

Eng Fung

Ambiance, hospitality and friendliness are tops. The hotel facade and interior looks elegant and gracious. Martin the concierge is exceptionally helpful in organising and suggesting ideas and acting on it pronto. Reception staff is amazing. Jorge is lovely, friendly and helpful. Dining and breakfast staff is professional and friendly. Overall an amazing stay…”I’ll be back.”

Leisure Self

10/10

Exceptional

04 Aug 2025

Steve

Superb

Great room, fantastic meal and cocktails

Partner

10/10

Exceptional

27 Jul 2025

Patricia

The Hotel Singular is beyond outstanding!

The Hotel Singular was simply fantastic in and of itself and for its excellent location! The staff goes above and beyond, from Sergio ensuring I had a very early check-in, to possibly the best massage of my life by Hislamar Medina! There are insufficient words for Martin Torres, the incomparable Concierge who knew and handled everything immediately with a smile! My friend was staying at a big American chain and she said their Concierge was useless: “Thank Goodness we have Martin!!” The lobby and the rooms are delightfully charming, beautifully decorated from a bygone era. I was very sad to leave!

Self

10/10

Exceptional

27 Jul 2025

Aidan

The hotel staff were excellent

Leisure Self

10/10

Exceptional

25 Jul 2025

Tyler

The staff were excellent, they went out of their way to make sure we had everything we wanted and enjoyed our time in Santiago.

Leisure Family

10/10

Exceptional

23 Jul 2025

Christopher

Excellent hotel. Comfortable, tastefully appointed rooms. Staff are top notch. Excellent breakfast, The rooftop restaurant offers such a tasty gourmet meal. I ate every dinner in the restaurant.

Leisure Self

10/10

Exceptional

18 Jul 2025

Josefine

Wonderful stay!

Business_and_leisure

10/10

Exceptional

15 Jul 2025

Kajsa

A great choice

Amazing old style service, beautiful hotel and great location.

Partner

10/10

Exceptional

28 Jun 2025

Grace

Lovely stay

From check in to check out, everything was seamless here at Singular. We enjoyed our stay here very much and would come back stay at any of their other hotels.

Partner

10/10

Exceptional

27 May 2025

Jean Marc

If you want an amazing professional hotel to stay in while in Chile, then The Singular is it. The staff were so polite, loving and helpful. The breakfast in the morning was delicious. The spa was so good that I booked two times with them.

Leisure Self

10/10

Exceptional

26 May 2025

Brian

Very happy with this hotel it’s beautiful very classy well worth the money high value place here. Excellent service.

10/10

Exceptional

02 May 2025

Nhan

Warm welcome; clean and beautiful property; the little things like personal recommendation for dining and packed breakfast to go on our early day to the airport; nice sauna and steam room. Highly recommended.

Business_and_leisure Partner

10/10

Exceptional

01 May 2025

Nathan

This is my 4 time staying. It’s aways a pleasure to stay here. The staff are amazing, the faculty is just like the pictures. I have to leave at 3 am in the morning and they packed me breakfast to go. I will return soon.

Business_and_leisure Self

10/10

Exceptional

29 Apr 2025

John

The hotel is an oasis in the middle of the city. The lobby is a great place to relax with a book in the morning over coffee. The rooms were quiet, clean, large and beds comfy. The bathrooms were spa like!

Partner

10/10

Exceptional

26 Apr 2025

Hailin

Conveniently located in the Barrio Lastarria, with walking distance to art museum, excellent restaurants, bars and coffee shops.

Leisure Self

10/10

Exceptional

25 Apr 2025

Duane

great hotel

great place

Friends_and_family Friends

10/10

Exceptional

20 Apr 2025

Duane

great place

great place

Friends_and_family Friends

8/10

Excellent

16 Apr 2025

Ernesto Graciano Santos

Nothing

Leisure Friends

10/10

Exceptional

11 Apr 2025

R. William

Great hotel. Great location.

Everyone was so professional and caring. We had a great experience. Great food, great neighborhood and great amenities. A special thank you to Martin the concierge who arranged wonderful day trips to multiple locations.

Partner

10/10

Exceptional

01 Apr 2025

Max

World standard of 5 star

10/10

Exceptional

31 Mar 2025

Dayna

This was my second stay at the hotel and I would stay again, loved it!

Leisure Partner

10/10

Exceptional

30 Mar 2025

Charles

What sets The Singular apart from many hotels is the people. I am grateful for all of the professionalism that was shown by the entire staff during my 8 night stay. The kindness and helpfulness of every staff member was fantastic.

Leisure Partner

10/10

Exceptional

29 Mar 2025

John

Exceptional Service!

Business

10/10

Exceptional

28 Mar 2025

Collin

Excellent Hotel in Downtown Santiago

Exceptional 5-star service and a great location.

10/10

Exceptional

21 Mar 2025

Hallgrimur

One of the best hotels we have ever stayed at. Fantastic staff

Leisure Family

10/10

Exceptional

20 Mar 2025

richard

Excellent staff at check in and in restaurant

Leisure Partner

8/10

Excellent

17 Mar 2025

Jan

Not far from Plaza de Armad

Staff very kind and helpful. Nice beds and poor breakfest. As a Gold member I should have early checkin but nothing received - after long flight long waiting time for checkin

Partner

10/10

Exceptional

13 Mar 2025

Amanda

Would stay again

Friends