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Santiago Suite Apartment

Santiago de Chile · Chile

Merced 562View location

7.8/10Very good134 Reviews
Cleanliness8.0/108.0
Service7.4/107.4
Comfort8.4/108.4
Condition8.0/108.0
Location9.2/109.2
Neighborhood8.6/108.6
Amenities8.0/108.0
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  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Santiago Suite Apartment

Boasting a prime location in the centre of Santiago de Chile, this elegant establishment features all the necessary comforts to ensure an enjoyable and convenient stay. Culture lovers may appreciate this convenient location close to the Santiago Museum of Contemporary Art and to National Museum of Fine Arts.

Arturo Merino Benitez International Airport is just a 15-minute drive away. All the 1- and 2-bedroom apartments feature a contemporary style and have been full-equipped with all the necessary services and amenities for guests to feel right at home.

The luxurious and spacious loft features a more intimate atmosphere ideal to enjoy a romantic getaway. Property facilities include a swimming pool ideal to take a refreshing dip as well as a gym, perfect for those wishing to enjoy an invigorating workout after a busy day of work.

Read more about this hotelShow less

With a stay at Santiago Suite Apartment, you'll be centrally located in Santiago, within a 5-minute drive of Palacio de la Moneda and Plaza de Armas. This boutique apartment is 2.9 mi (4.7 km) from Costanera Center and 3.5 mi (5.6 km) from Julio Martinez Pradanos National Stadium.

Make yourself at home in one of the 35 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Complimentary wired and wireless internet access is available. Conveniences include safes and microwaves, and you can also request irons/ironing boards. Featured amenities include express check-out, multilingual staff, and luggage storage.

This apartment has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Concierge
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 9:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No alcohol served onsite Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

    We have included all charges provided to us by the property.

  • You need to know
    • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Alcohol is not served at this property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:
    • Monday - Saturday: 10:00 AM - 6:00 PM
    To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: USD 50 per person (roundtrip)
    • Airport shuttle fee per child: USD 9 (roundtrip), (from 5 to 10 years old)
    • Self parking fee: USD 16 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Spanish

Nearby attractions

Museo Arte de Luz 0.2 km / 0.1 mi
Santa Lucia Hill 0.4 km / 0.2 mi
Lastarria District 0.4 km / 0.3 mi
Plaza de Armas 0.4 km / 0.3 mi
Municipal Theatre of Santiago 0.5 km / 0.3 mi
National Museum of Fine Arts 0.6 km / 0.4 mi
Santiago Town Square 0.6 km / 0.4 mi
Paseo Ahumada 0.6 km / 0.4 mi
National History Museum 0.6 km / 0.4 mi
Museum of Contemporary Art 0.6 km / 0.4 mi
National Library of Chile 0.6 km / 0.4 mi
Gabriela Mistral Cultural Center 0.7 km / 0.4 mi
Forest Park 0.7 km / 0.4 mi
Palacio de Bellas Artes 0.7 km / 0.4 mi
Museum of Chilean Precolombian Art 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2010
  • Year of most recent renovation: 2010
  • Total number of rooms: 35
  • Number of floors (main building): 22
  • Number of floors (annexe): 22
  • Apartments: 31
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Car parkExtra charge
Show 17 more facilities & services
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Transfer serviceExtra charge
  • Airport ShuttleExtra charge
  • LaunderetteExtra charge
  • Multilingual staff
  • 24-hour security
  • Hotel safe
  • Lift access
  • Supermarket
  • Garden
  • Terrace
  • Luggage room
  • Outdoor freshwater pool: 1
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Santiago Suite Apartment

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE ONE BEDROOMRoom • DELUXE ONE BEDROOMROO.B1-DX

    Photos are not available for this room type.

    Santiago Suite Apartment

    Room DELUXE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Santiago Suite Apartment

7.8
Very good
134 Reviews
Cleanliness
8.0 /10
Service
7.4 /10
Comfort
8.4 /10
Condition
8.0 /10
Location
9.2 /10
Neighborhood
8.6 /10
Amenities
8.0 /10
75 reviews shown
6/10
Pleasant
03 May 2019
Verified traveler
Make sure to get directions from the security desk. The room was fine, just hot and did not have AC as advertised.
2/10
Poor
18 Feb 2019
Verified traveler

Poor Customer Service

Tried to contact prior to my departure- not very responsive. Was not able to check-in by 9:30pm but couldn’t reach anyone to let then know. Wasn’t able to get any money back.
Partner
10/10
Exceptional
13 Nov 2018
Mabel
I loved the location!!! The metro was close by and the supermarket is right downstairs. The staff was very helpful, too!!! We had a wonderful time!!!
Partner
4/10
Poor
19 May 2017
Brian

Bad experience!!!

Firstly. On arrival the place is very hard to find. It is basically in a very large apartment complex. I asked at security for santiago suites and security (who spoke no English at all) directed me towards a door 20 metres down and said 8th floor. That door led to tower a and tower b both with 22 floors of residential apartments. After trying both 8th floors there was still no sign. I went back out and after another couple of minutes I managed to get room822 out of the security. I went up and knocked on the door and finally found the office. Check in was slow and when I went to pay by card they said there was a 19% charge for cards. I paid in cash. I got the code for our room which was on the top floor of the other tower so we lugged our bags over only to find the code didn t work. After another trip back and forth we finally got into our room, approx 45 mins after arriving. It is astonishing that there absolutely no signs for the office either at the entrance, in the building, in the lifts or even on the door of room822.

The apt was fine but in disrepair (A/c didn t work properly, sliding door broken, shower head blocked, blinds broken) and the kitchen lacked vital things to make it worthwhile using it (e.g. any cleaning equipment, dish cloths etc).

To make matters worse the electricity in the building went out from 9pm to 8am on our last night (although presumably that wasn't their fault).

Location is good but otherwise would not recommend .
Partner
8/10
Excellent
15 Mar 2017
pete

Maid service

Maid service would come and knock at 9-10am, I asked to not be bothered until after 12pm if possible would come every half hour until I just said please don't come back until tomorrow. This happened a few days, I did not like being bothered yet the maid kept coming back and then made a face when I told her not to return as in I had wasted her time.
8/10
Excellent
02 Dec 2016
Maria
Great value for the apartment. We rented a small unit but have everything we need. House keeping everyday except Sunday. Central located and easy access to public transport
Partner
6/10
Pleasant
23 Aug 2016
Verified traveler
They charged us more than the rate displayed on hotels.com by ~20%
Partner
8/10
Excellent
18 Aug 2015
Evan

Nice apartment in the heart of downtown

Very convenient location close to Santiago sights, museums and shopping. Fully equipped kitchen and supermarket next door, several nice restaurants in the immediate vicinity. 24/7 reception operated out of an apartment, making it a little harder to access than that of a regular hotel.
8/10
Excellent
18 Jun 2015
michael

modern and central

the apartment is very modern, central of Santiago. nice hot shower and warm heater. the area is ok, I think you a situated in an asian influenced area with lots of Asian take out food.
6/10
Pleasant
16 Jun 2015
roberto

No Good front desk , or costumer service.

There was no One to request to activate the hearter, we need it the safe lock And was closed, no Good customer service At all.
4/10
Poor
04 Jun 2015
Verified traveler

Avoid arriving before 3pm

The hotel operated within Infinito Condominium with apartment spanning across 4 towers on different floors. Each apt door is controlled via door pin pad. You don't need to inform Reception (Tower A, Room 822) when you check out (latest 12nn). Hotel will assume you check out at 12nn and the housekeeping starts only after that. Hence check-in time is strictly after 3pm. Therefore, if you arrive earlier, no room is available for you.

Wifi is good. Pots, pans, cutlery, Microwave over, gas stove and fridge provided. Would be perfect if washing machine is included as well. Lack of dish washing liquid in the kitchen. The apt I got has faulty lights not fixed.

The hotel overcharged me initially. I booked via www.hotels.com and usually I pay in my home currency via credit card charged to hotels.com. However, for unknown reason www.hotels.com allow this apt to directly charge my credit card which resulted in the overcharging and in USD instead of my home currency. hotels.com still have not response to me as why this is happening. If you stay there, watch out for the amount the apt directly charged to your credit card.
Partner
10/10
Exceptional
23 May 2015
Verified traveler

In the heart of the city.

Right in the heart of the city.
6/10
Pleasant
15 Mar 2015
Verified traveler

Good Value

I stayed here for two nights when I first arrived in Chile to look into teaching English here. The room, a small one bedroom or more like a large studio, was comfortable though somewhat cramped, kind of classy, and in good condition, except for the worn out love seat in the living room area. Strangely missing were kitchen towels, and any kind of complimentary tea or coffee, etc, like you'd get almost anywhere, as well as a desk or writing area. Also, the office person reresenting the rentals just didn't want to be there, and made an effort to talk as little as possible--getting info, like about wi-fi (which was pretty good), was like the proverbial \"pulling teeth\" experience. Oppositely, the three people there when I checked out were overwhelmingly helpful. This is a mix of permanent residents and temporary rentals in a huge complex, and the people living there were as polite and pleasant in passing as could be, always saying \"good day,\"good-nite,\" or \"ciao,\" but not intrusive. The location is excellent, in a clean area with plenty of food and shopping options right there or very near; transportation is close, too. The bed and bedding were in good condition, making for a good night's sleep. All in all, I'd recommend this place for a few days or so, maybe a week, but I'd miss a desk/work area beyond that. It's a good value for the sale price I paid ($50/night total.)
8/10
Excellent
10 Feb 2015
Juliette

Very comfortable stay.

The room was very clean, bed was comfortable. Functional kitchen and bathroom, excellent Wifi and Air Conditioning. Nothing to complain about the room we stayed for 3 nights. Supermarket nearby and walking distance to everything in central Santiago.

There is room cleaning service daily, we are very happy about that.
10/10
Exceptional
14 Dec 2014
Darren

Good apartment at a great price

Good apartment in a good location at an excellent price. It was difficult to find the at first due to the absence of signage at street level. Nonetheless, would recommend.
Partner
6/10
Pleasant
08 Feb 2014
Verified traveler

Very cheap but poor bed

Apartment in need of redecorating and additional items in the kitchen eg soap and tea towels.

Couldn't access the gym and difficult to understand check in, how to find facilities in the block etc - could benefit from instruction cards

Good location and cheap.
8/10
Excellent
05 Jan 2014
Verified traveler
I was surprised to find out that this place was an actual condominium with families and travelers cohabiting together. The condo has a great view of downtown from the rooftop, where there is also a swimming pool which the front desk forgot to mention.
The rooms are small but have everything a single guy or a couple may want. Kitchenette, microwave, fridge and cookware. There is a supermarket next door that is convenient if you wanted to cook breakfast or whatever if on a tight budget. The location is perfect if you want to explore the downtown area. Plaza de Armas, la moneda, catedral, etc are all walking distance. As well as Bella vista where there is a pretty fun nightlife.
One thing I found annoying tho was the cleaning staff that made a lot of noise. It's pretty rough if your trying to sleep after loosing 5 hours coming to Chile. In all, I was satisfied.
6/10
Pleasant
31 Oct 2013
J

Cheap, has the basics

Pros: cheap, meet basic requirements, in down town , right next to supermarket, got hair dryer
Cons: no toiletries, dusty, within an estate of apartments, reception not at front door, very limited service, not well maintained
10/10
Exceptional
12 Sep 2013
Verified traveler
Excellent service and support in getting transportation to the airport.
8/10
Excellent
10 Jun 2013
Verified traveler

Close to Everything

I got a neat one bedroom condo in a condo bldg. so I felt like I moved to Santiago for 3 nights. The bed was great and the place was very quiet. It is only 4 blocks from the Plaza de Armas, an easy walk to Bella Vista and I even walked back from Barrio Brasil. One note, from the US the flight gets in about 8:00am, take the Centrobus to Pajaritas Metro (total cost $4.00) and you get to the hotel by 10:00am. The Hotel charges $30 for an early check-in. I paid. Right next to condo bldg. is a nice supermarket for food, wine and beer, etc.
8/10
Excellent
09 Jan 2013
CHRISTINA
THIS HOTEL IS PERFECT LOCATION, CENTRAL AND ACCESSIBLE. THE STAFF IS VERY HELPFUL AND LET US USE THE INTERNET WHEN THE INTERNET IN THE ROOM WAS DOWN. HOUSEKEEPING SERVICES NEED IMPROVEMENT, BUT WE KEPT OUR PLACE CLEAN ON OUR OWN. VERY PLEASED WITH THE HOTEL AND WOULD STAY AGAIN.
8/10
Excellent
30 Dec 2012
Trevor

A good place for a stay in Santiago

Very central to main sites to see. Located close to metro that gives you access to all the city.The apartment was well-equiped (supermarket next door to get essentials) and reception were very helpful (they also spoke English). If you don't like city noise ask for an internal apartment. The apartments are easy to get to from the airport (no need for a taxi). As you exit customs follow the signs for the buses (or ask - good English Spoken). Buy a ticket for a bus that takes. This takes you into the Universidad de Santiago Station from where you can get the metro. You buy tickets for a single journey get on Lina 1 and take the San Pablo direction. (there are usually helpers on the station - they can be identified by the plackards they hold aloft). You can get a map and a route planner for the metro online by searching for Santiago Metro . Get off at Santa Lucia and take the exit for Miraflores. Walk up Miraflores for about 5mins and it Joins Merced. Turn right and the hotel is a few hundred yards.
Family
8/10
Excellent
11 Dec 2012
jean
Very nice and clean. Convenience with a big shopping mall next door.
10/10
Exceptional
04 Jul 2012
Tristan

Nice

Excellent hotel with very helpfully staff .
Good location right in the heart of the city and next door to a supermarket.
A self contained apartment at a very good price.
8/10
Excellent
11 May 2012
Steve Ball

Excellent location close to sights and facilities

Excellent location in a world class city. All facilities were within walking distance as were many of the tourist destinations. The Metro was within 100m making it easy to visit attractions further afield and get to the airport or bus terminals. We felt secure when walking even late at night and were overwhelmed by the friendly and amiable people. Can´t wait to visit Chile again and will certainly use these apartments which were modern clean and secure.
10/10
Exceptional
30 Nov 2011
Verified traveler

Very good place to start discovery of Santiago

Very good place to start the visit of Santiago. Possibility to cook your own food in the small kitchen, and they even do the dishes. Checkin possible from 15:00, but they did their best to get the room done even earlier. Very friendly and helpful staff!
8/10
Excellent
28 Nov 2011
Verified traveler

Very nice but a bit noisy

Excellent appartment, very nice renovated with everything you need. Close to both the city center square and the bus terminal (8-10 min with a backpack)
Only issue is that the lower appartments facing the road suffer from the traffic noise in the street.
10/10
Exceptional
26 Jun 2011
Sarah

Santiago suite apartment

Had a really lovely stay here, apartment was lovely, clean and modern in a fantastic location : firmly recommend paying opera restaurant a visit (very close to apartment)
The staff were extremely welcoming, (especially NIcolas and his boss) who made us coffee and gave us traditional Chilean cakes on our arrival!
6/10
Pleasant
24 Mar 2011
Verified traveler
it was a decent location - near the plaza armas and right next to a big supermarket, which is a plus since the hotel room comes with a kitchen. the bad: we were expecting a hotel but it was a condo complex with some hotel rooms so there was no real 'hotel' service - we couldn't even get a wake up call in the morning. if you don't speak english, its hard to get pass the front gate since they just tell you to wait and you have no idea what you're waiting for. don't get the taxi shuttle service - we were ripped off! we paid for it beforehand and at the set time, we were waiting outside for a taxi, which came, but once we got to the airpot, they taxi demanded money before he gave us his luggage. we even got the police involved and showed them our payment to the hotel but they didn't seem to care. waste of money. would rather go to a hotel with an actual front desk.
6/10
Pleasant
20 Mar 2011
Dave

Good VAlue if you can leave with some noise

All in all, a decent hotel experience, and a reasonable value. Note that these really are actual apartments. The check-in clerk said that 60% of units are leased apartments vs. \"hotel rooms\", and it seemed perhaps higher. This means that there is no hotel feel, and no check-in counter (this took place in an 8th floor apt.). There is, however, room cleanup service all days but Sunday.

On the plus side, this setup gives you the experience to feel like a resident of this city. There is decent/free Wifi, and the room styling is modern (albeit with an occasional gouge or scrape in the drywall). The location is also pretty central, with most tourist attractions within comfortable walking distance.

On the minus side, IT IS LOUD, particularly on a Saturday night. My room faced the interior courtyard, giving it the feel of a college dorm tower. If you're sensitive to late night noise, bring earplugs, or request an outside facing room. If you're really sensitive, stay elsewhere. Strangely, there was shower gel, but no bar of soap to wash one's hands and face.
8/10
Excellent
01 Feb 2011
Nick

Great stay!

Excellent, centrally located apartments with all mod-cons to make a great stay. With a Supermarket next door and easy access to get around Santiago and local area. Staff were very helpful.
Partner
6/10
Pleasant
02 Nov 2020
jose

Publicidad engañosa

Lugar oscuro no tenia que ver con la descripción,colchón en mal estado,sabanas llenas de pelo y manchadas al igual que los utensilios de cocina, no había wifi en el departamento tuve que ocupar el mio..lo único bueno la ubicación y el baño
Friends_and_family Friends
10/10
Exceptional
31 Jan 2019
Verified traveler
Me gustó súper cómodo, limpio
Buen ambiente, un poco caluroso pero estos días han sido asi
Leisure Partner
6/10
Pleasant
17 Jan 2019
Ximena
No te dejan ocupar el estacionamiento si no se ha cancelado antes, pero no hay forma de estacionarse para subir a cancelar y poder utilizarlo! Las toallas tenían unas manchas negras y que hablar de las sabanas!!!! un asco.
2/10
Poor
13 Jan 2019
Mauricio

Muy malo

Pésimo, para empezar, reservamos una habitación con aire acondicionado y no tenia. Segundo; el baño estaba malo, fueron \"a arreglarlo\" y quedó igual. Tercero, la televisión no funcionaba, ya que no tenía cable y la antena no funcionaba, ni siquiera se podían ver canales locales. Cuarto, la cama en pésimas condiciones, colchón viejo e incómodo. Lo único rescatable es la limpieza del lugar, fuera de eso... Nefasto.
Partner
10/10
Exceptional
13 Oct 2018
omar alfredo

impecable

todo de 10...impecable
Family
8/10
Excellent
29 Jun 2018
gustavo

Muy bien

Bueno
6/10
Pleasant
05 Dec 2017
Charles

Bom

O apart é muito bom. Ruim foi o serviço prestado no primeiro dia. Simplesmente nos mudaram de local, bastante distante, e queriam que aceitássemos a troca. Alegaram que o ap reservado não estava disponível. O suporte, em geral, foi ruim. Quanto ao ap, tudo organizado. Nada a reclamar, a não ser a internet que caía às vezes.
Partner
8/10
Excellent
31 Aug 2017
cristina

mas o menos. buena atencion en recepcion...

Problemas a mi parecer inaceptables abridor de botellas roto. Sin copas para vino o pisco. Ni ninguna fuente o sarten. La cama durisima colchón muy delgado te mueves y suena.
Pero bien. Gracias!
8/10
Excellent
16 May 2017
Verified traveler
O quarto era moderno e estava em perfeitas condições, o lugar tem ótima localização, apenas 2 quadras do metro, ao lado de um supermercado e perto de parques. O apartamento possui todos os itens para cozinhar, incluindo forno e microondas. Único problema q tive foi a conversão que eles fizeram do dolar para o peso chileno, muito alta (saiu mais de 20% mais caro por causa dessa conversão).
6/10
Pleasant
01 May 2017
Verified traveler

편리한 숙박

객실은 작으나 시설이 깨끗했고 24시간 리셉션이있어 문제를 바로 해결할구 잇었다
위치도 아르마스 근처라 편리했소 마트가 옆건물1층에 있어 생활하기 편했음

피트니스를 이용하려고 이곳을 예약했는데
기구가 2개밖에 없었고 모두 고장이 나있었다
부엌이 협소하였다
Family
8/10
Excellent
30 Apr 2017
Verified traveler
Adorei a localização, perto de tudo! Achei que a limpeza deixou a desejar. Mas no geral, um bom custo beneficio.
Partner
8/10
Excellent
11 Mar 2017
Alexandre F

Central e em conta

Bom custo beneficio e localização.
Partner
10/10
Exceptional
08 Feb 2017
Will

próximo Santa Lucia Hill

Otima localização, instalações novas, limpo, organizado.
10/10
Exceptional
22 Jan 2017
Marcelo
Otimo local, no centro de Santiago; metrô perto; Bairro Bella Vista perto, fizemos tudo a pé. No quarto a única coisa que não funcionou foi o telefone para falar com o escritório, responsável pelo quarto; faltou mais utensilio de cozinha, como panela para cozinhar e fazer refeições. super tranquilo para dormir. Passa táxi direto na frente do hotel (não utilizamos) Recomendo!!
Partner
6/10
Pleasant
28 Nov 2016
Frederic

Well located, clean and comfortable rooms

Not easy to find the reception of the apartments. It is actually located in the opposite street. When checking in we had to pay CASH in USD or an additional 19% tax would be charged, notwitstanding our confirmed direct booking via hotels.com.
Rooms are very clean and comfortable, good price value!
Partner
8/10
Excellent
20 Sep 2016
wagner

Atendimento excelente, ótima localização.

A equipe sempre me atendeu com rapidez. O gás do fogão não estava funcionando. Devido a isso eles me trocaram de apartamento assim que solicitei. Os quartos tem aquecedor e ar condicionado.
Também não sabia utilizar o cofre e eles mandaram imediatamente um funcionário para me explicar. Foi muito boa a estadia.
Family
8/10
Excellent
22 Aug 2016
Lícia

Recomendado

Funcionários prestativos e muito educados. Ótimo apartamento, lindo e confortável. Próximo ao metrô e à pontos turísticos.
Partner
8/10
Excellent
16 Aug 2016
Lícia

Bem localizado

Perto de várias atrações turísticas, bom prédio, bom apartamento. Tem um mercado ao lado e um bom equipamento de cozinha. As pessoas que nos atenderam foram bastante solicitas. Apenas um pequeno problema, em um dos dias, esqueceram de fazer a arrumação do quarto.
Partner
8/10
Excellent
09 Jun 2016
ALEXANDRE

showwww

Lugar e apto ótimos!
Apenas o colchão ja poderia ser um com cama box!
Fora isto o local é maravilhoso com um supermercado embaixo do apto e perto de metro, bares e restaurantes.
6/10
Pleasant
23 Mar 2016
Reginaldo

Aparthotel OK, mas poderia melhorar conservacao e+

Estadia de 9 dias. O quarto é na verdade uma suite, com cozinha, saleta de estar com sofa, quarto e banheiro. Estado de conservacao é +/-... toalhas de banho ruins. O preco é bom.
Partner
10/10
Exceptional
11 Feb 2016
Julia Elena

Cómodo\n\n\n\n

Muy lindo y cómodo todo siempre muy limpio,está cerca de todo hay muchos lugares para comer y tomar algo, está cerca del shopping
La gente toda muy atenta y educada
6/10
Pleasant
02 Feb 2016
Susanna

Respa piilossa 8. kerroksessa

Hotellia oli todella vaikea löytää. kadun numero oli näkyvissä suljetun, vartioidun portin yläpuolella, mutta ei hotellin nimeä.
Portinvartija (ei puhunut englantia) neuvoi sisäpihalle, hissillä 8. kerrokseen ja sieltä rappukäytävässä, summerin takana oli pieni hipne, joka toimi respana. Kaikki systeemit olivat todella kotikutoiset. Huone sinänsä siisti ja ilmastointi toimi.
Partner
8/10
Excellent
11 Jan 2016
GRACIELA NOEMI

Cerca de todo

Una muy cómoda y confortable estadia. Lugar estratégico para hacer compras y paseos.
Family
8/10
Excellent
21 Dec 2015
Sinora

Sehr schöne Lage im Zentrum

Das Appartment liegt sehr zentral in Santiago- viele Sehenswürdigkeiten sind fußläufig erreichbar. Direkt neben dem Appartmentkomplex liegt ein Supermarkt und diverse Einkaufsmöglichkeiten sind in direkter Nähe zu finden.
Etwas versteckt liegt die Rezeption- aber das Team war sehr nett und hilfsbreit.
6/10
Pleasant
03 Dec 2015
Ima Yaneth

Más o menos

No es lo que muestran en la publicidad en la Web
8/10
Excellent
01 Dec 2015
Verified traveler

lindos dptos muy bien ubicados

Por lo gral, estuvo todo bien excepto las instalaciones del gimnasio, muy básico, algunas de la pocas cosas rotas y casi hay que hacer un escrito para usarlo, eso fue lo único malo
4/10
Poor
24 Nov 2015
Verified traveler

desagradável em coisas tão fáceis

Uma noite, tudo que eu queria era uma noite antes de pegar o voo para São Paulo, porém na noite de hospedagem o suporte que prende o chuveiro estava solto e com a pressão da ducha molhou o banheiro inteiro e tive que tomar banho como se fosse chuveirinhos, solicitei o reparo, a atendente não sabia arrumar e informou que pela manhã estaria enviando uma pessoa.l até as 9 h, passou 10 horas e nada, depois apareceu um senho que veio me avisar o horário do check-out aproveitei e mostrei a ele o defeito, disse que ia pegar o material e efetuar a troca, 11 horas nada, decidi tomar banho mesmo sendo como se fosse com chuveirinho, eis q, nada de água, o check-out era as 12 h a previsão de retorno da agua as 15 h, Pq ninguém avisou, a sorte q tinha uma garrafa de água e deu para escovar os dentes e lavar o rosto. Ninguém se prontificou a ajudar ou qualquer coisa do tipo.
10/10
Exceptional
18 Nov 2015
luciano
Fomos atendidos com muita cortesia. A localização é ótima.
Partner
2/10
Poor
01 Nov 2015
Carlos

Desapontamento

Não consegui me hospedar no Santiago Suíte Apartament. Aparentemente usaram minha reserva por eu ter chego as 23:30 mee causando desconforto e gastos desnecessários. Alegam que hotéis.com sempre trás problemas com reservas para eles. Gostaria de poder contar os detalhes pessoalmente para a Hotéis.com para esclarecer o que aconteceu.
6/10
Pleasant
17 Oct 2015
Verified traveler

muy buena ubicación, tranquilo el lugar.

Solo haría un comentario: al llegar me dieron una habitación distinta a la solicitada. Yo había reservado un Loft y no me lo dieron. Como me resultaba igual de cómoda lo acepté, ya que estábamos muy cansados.
8/10
Excellent
05 Oct 2015
Daniel

Excelente alojamiento

Me pareció una excelente opción de alojamiento...lo que si me pareció negativo fue el hecho de no informar que la piscina estaba en mantenimiento. Pese a llamar de manera previa a mi llegada específicamente para inquirir detalles del uso de la piscina
Partner
2/10
Poor
22 Jul 2015
Juliana

Tivemos que procurar outro hotelaria

Não foi possível nos hospedar neste hotel pois não havia água no prédio, ou seja, tivemos que procurar outro hotel assim que chegamos em Santiago. Obrigada
Partner
10/10
Exceptional
16 Jul 2015
Verified traveler

perfecta estadía

Hostal muy limpio, el personal amable y muy bien ubicado.
10/10
Exceptional
28 Jun 2015
Karla

Hotel ótimo, bem licalizado, excelente!!!

Estadia perfeita, apart confortável, equipado, limpo e muito bem localizado.
6/10
Pleasant
08 Jun 2015
Marcielen

Janela que não fecha.

Apart hotel confortável.
Tive problemas com a janela que não fechava, e era possível acessar o meu apto pelo jardim interno do edifício, onde frequentemente havia movimento de pessoas.
Só consegui trocar de habitação no terceiro dia, depois de várias reclamações e promessas não cumpridas de que iriam consertar a janela.
8/10
Excellent
01 Jun 2015
Solange Cristina de

ótima localização

Foi muito boa. O apartamento é bem completo, ótima localização, conseguimos fazer muita coisa a pé.
Partner
8/10
Excellent
18 May 2015
Audrey

très bon rapport qualité prix

Santiago Suite appartement est un bon compromis a Santiago, les appartements proposent tout le confort avec une cuisine bien équipée et une vraie chambre. La résidence est sécurisée. Néanmoins, des travaux juste derrière la résidence étaient un peu bruyant en journée. L'appartement était de bonne facture mais certains petits détails (trou dans le canapé, poignée de placard cassée) mériteraient d'être amélioré.
Partner
10/10
Exceptional
13 May 2015
Venilton

Muito bom!

Fui em ferias e gostei muito. Nao tive nenhum problema. Boa limpeza boa localização e bem equipado.
8/10
Excellent
11 May 2015
Verified traveler

Buen servicio y atención

Bastante cómodo y buena ubicación
8/10
Excellent
06 May 2015
Andrea

Sin cochera disponible

Todo bien en general, pero cuando llegamos, a pesar de que habíamos reservado con cochera, no había disponible ninguna cochera. Tuvimos que dejar el auto en un estacionamiento de la esquina que nos cobraron el doble. Sí destaco la atención excelente de la Srta. que nos recepcionó, creo que se llama Valeria. El departamento muy cómodo.La piscina no es temperada.
Family
10/10
Exceptional
27 Apr 2015
Verified traveler

Apart com ótima localização

Localização muito boa. Funciona como um apart hotel. O local é espaçoso e tem bons restaurantes perto, além de supermercado grande do lado e estação de metro a um quarteirão. Recomendo!
Partner
10/10
Exceptional
26 Mar 2015
EVERALDO

Excelente!

O flat era bem equipado. Com localização excelente (acho que melhor impossível), pra quem vai turistar msm...duas estacoes de metrô bem próximas...restaurantes e supermercados perto tb. Recomendo dmais...vlw
Partner
6/10
Pleasant
21 Mar 2015
わか

アパートの一室

一般のアパートの何室かを管理会社がアパートホテルとして管理しているため、入り口の管理人がホテルフロントスタッフに電話で連絡をして ホテルスタッフが迎えに来たが、なかなかスタッフに繋がらないので 入り口で随分と待たされた。またフロントとの連絡は 内線ではなく外線。フロントの情報も少なく 慣れていないと使いにくい宿。内部は清潔で調度品も揃っているので 長期利用には良い。
10/10
Exceptional
12 Mar 2015
Debora

Ótima Localização


O apart. fica no Centro de Santiago, próximo a restaurantes, aos pontos turísticos que dá para fazer todos ali do centro a pé, para outros bairros fora de Providência por exemplo, fizemos em 15 minutos caminhando, curtindo a paisagem que tem por todo lado, praças lindas e boas para tirar fotos, além disso, o apart é vizinho de um mercado, onde pudemos efetuar compras sempre que necessário. Duas estações de metrô próximas, que te permite andar por todas as estações de forma rápida e prática,o que ajuda na locomoção para outros pontos turísticos que estejam fora do município de Santiago. Tivemos oportunidade de andar a noite (22h30), ficamos um pouco cautelosos, mas nada ocorreu. Almoçamos e jantamos na região nos primeiros dias, em outro fomos de metrô no shopping e depois no bairro Bella Vista. Também, na Calle Herfanos, é possível contar com uma casa de cambio, que facilita a troca de dinheiro durante a semana e quando necessário. Bem aconchegante, possuía tv a cabo e na parte do quarto (duplex), um espaço só para a cama e um closet deixando as roupas e malas bem organizadas. O Banheiro é bem grande, no nosso tínhamos banheira, mas não conseguimos utilizá-la.

Location & surroundings

Santiago Suite Apartment
Merced 562, Santiago, Chile

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Santiago Suite Apartment

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