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Altiplanico Bellas Artes

Santiago de Chile · Chile

Santo Domingo 526View location

9.2/10Excellent615 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.2/109.2
Condition9.2/109.2
Location10.0/1010.0
Neighborhood9.2/109.2
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Altiplanico Bellas Artes

Our concept is to offer maximum hospitality under the idea of hotels as a home, in parallel with respect for nature; architecture submits itself to nature and merges with it.

To achieve this, our hotels have an excellent interior design and quality, beauty is considered the main luxury so we favor the honest, the simple, and the pure. This, combined with personalized attention, gives the visitor the feeling of being in a beautiful and efficient home.

To welcome nature into our hotels we have worked in rescuing the roots of each place that emphasize respect for the environment, many of the ancestral traditions are based in the communion with the natural world.

This also contributes to place the visitor in the natural and ancestral setting of each destination allowing the differentiation of the guests experience with each unique culture.

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With a stay at Altiplanico Bellas Artes in Santiago (Downtown Santiago), you'll be within a 5-minute drive of Plaza de Armas and Palacio de la Moneda. This hotel is 3.1 mi (4.9 km) from Costanera Center and 3.7 mi (6 km) from Julio Martinez Pradanos National Stadium.

Make yourself at home in one of the 24 guestrooms featuring minibars and espresso makers. 40-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a computer station, a 24-hour front desk, and multilingual staff.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Palacio de Bellas Artes 0.3 km / 0.2 mi
Museum of Contemporary Art 0.3 km / 0.2 mi
Forest Park 0.4 km / 0.2 mi
National Museum of Fine Arts 0.4 km / 0.3 mi
Museo Arte de Luz 0.5 km / 0.3 mi
Lastarria District 0.5 km / 0.3 mi
Patronato 0.5 km / 0.3 mi
Plaza de Armas 0.6 km / 0.4 mi
Santa Lucia Hill 0.6 km / 0.4 mi
National History Museum 0.7 km / 0.4 mi
Santiago Town Square 0.7 km / 0.4 mi
Mercado Central 0.7 km / 0.5 mi
Metropolitan Cathedral 0.8 km / 0.5 mi
Paseo Ahumada 0.9 km / 0.5 mi
Municipal Theatre of Santiago 0.9 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2014
  • Year of most recent renovation: 2014
  • Total number of rooms: 24
  • Number of floors (main building): 4
  • Single rooms: 24
  • Double rooms: 24
  • Suites: 4
  • Triple rooms: 2
  • Superior rooms: 11
  • Accessible rooms: 1
  • hotel
  • American Express
Show 31 more facilities & services
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Ski slopes
  • Entertainment Area
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Local and international calls
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Fireplace
  • Hotel safe
  • Lift access
  • Concierge
  • Luggage room
  • Bar
  • MassageExtra charge
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Altiplanico Bellas Artes

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR WITH DOUBLE BEDSUITE • SUPERIOR WITH DOUBLE BEDSUI.DB-SU

    Photos are not available for this room type.

    Altiplanico Bellas Artes

    SUITE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Altiplanico Bellas Artes

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Altiplanico Bellas Artes

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Altiplanico Bellas Artes

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Altiplanico Bellas Artes

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Altiplanico Bellas Artes

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Altiplanico Bellas Artes

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Altiplanico Bellas Artes

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Altiplanico Bellas Artes

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    Altiplanico Bellas Artes

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Altiplanico Bellas Artes

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 22 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable3 photos

    Altiplanico Bellas Artes

    DOUBLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Smoke detector
    • Towel menu
    • Cable TV
    • Satellite TV
    • Desk
    • Toiletries
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Shower
    • Bathroom: 1

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Altiplanico Bellas Artes

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR PARK VIEWTWIN • SUPERIOR PARK VIEWTWN.PV-SU

    Photos are not available for this room type.

    Altiplanico Bellas Artes

    TWIN SUPERIOR PARK VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR PARK VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Altiplanico Bellas Artes

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Altiplanico Bellas Artes

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Altiplanico Bellas Artes

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Altiplanico Bellas Artes

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR PARK VIEWDOUBLE • SUPERIOR PARK VIEWDBL.PV-SU

    Photos are not available for this room type.

    Altiplanico Bellas Artes

    DOUBLE SUPERIOR PARK VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR PARK VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Altiplanico Bellas Artes

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Altiplanico Bellas Artes

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Altiplanico Bellas Artes

9.2
Excellent
615 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.2 /10
Location
10.0 /10
Neighborhood
9.2 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
26 Jul 2026
Joseph
Staff was excellent, room was nice. But some leaks in the hotel when raining.
10/10
Exceptional
11 Jul 2026
Mikhail
Writing
I had a very pleasant stay at this hotel. The room was clean and comfortable, the breakfast was good, and the location was very convenient—only a 3-minute walk to the metro station. There is a plenty of good restaurants , parks , museums around. I would definitely stay here again.
Self
10/10
Exceptional
02 Jul 2026
james
The hotel is very comfortable. It is clean and well maintained and tastefully decorated. We has everything we needed for a great stay. The location was great for us.
Friends_and_family Family
8/10
Excellent
05 May 2026
Nancy
Nice room, quite quiet.
Decent buffet breakfast.
The male receptionist (I think the night receptionist) was very friendly and helpful.
Self
6/10
Pleasant
14 Apr 2026
Yolanda
the room was clean but the AC was set at 25 degrees and I could not change it. the AC remote control did not work.
I had to have breakfast at 7am and they did not have hot milk or eggs, just bread, ham and cheese and sweet options until 8am but they do not say that on the information. room was basic, area at night does not feel safe.
Self
10/10
Exceptional
03 Apr 2026
Riwut
Friendly staff, good amenities, good breakfast and good location.
Partner
4/10
Poor
22 Mar 2026
Nancy
You could tell the rooms were old. Breakfast was extremely basic- far from amazing as the other reviews indicate. Take the 5 star reviews with a grain of salt. Location looks scary but a fairly good location.
Friends_and_family Family
8/10
Excellent
21 Mar 2026
Peter
Nice bottle of wine with our stay. Good location for exploring the old city but not that convenient for the new city. Area a little run down but was expected being in the old city.
10/10
Exceptional
08 Mar 2026
Vlad
Perfect location for walking around Santiago. Located in an old building that has been beautifully updated next to a park. The staff are very helpful and the included breakfast has lots of variety.
Partner
10/10
Exceptional
06 Mar 2026
Carolina
This is my second time at this hotel, which couldn't be better located -- across from two museums and near the nightlife and restaurants of the Barrio Lastarria. But on a quiet side street. Plus, the staff is helpful, the breakfast is generous and the rooms well designed.
Self
10/10
Exceptional
24 Feb 2026
Patrick
Staff are friendly and helpful
Friends
8/10
Excellent
19 Feb 2026
Hallan
Comfortable room and amenities. Friendly staff and overall a good stay. The area is in the city center, which is not safe to walk around with phone and belongings, but overall close and accessible to places to eat and visit. The water pressure on level 1 was not good - very little water flowing on the shower. Good value for money, with a very good bed to sleep
Self
6/10
Pleasant
16 Feb 2026
Anisha
The rooms were outdated and the bathroom lacked privacy and had a funny smell. The air conditioner was constantly leaking on the floor. We did enjoy the location of the hotel and breakfast was good.
Leisure Partner
10/10
Exceptional
15 Feb 2026
Laurence
Staff was nice, overall hotel was beautiful and amenities were good
Leisure Partner
8/10
Excellent
26 Jan 2026
Carlos
No bottle water at arrival, use to have coffee and water in rooms.
Business Self
10/10
Exceptional
19 Jan 2026
Cynthia
This was a fantastic hotel in a great location in the Bellas Artes neighborhood of Santiago. It is a small boutique-type hotel, so not a lot of amenities like pool, gym, etc., but it's quiet, located directly across the street from the Bellas Artes museum, and walkable to many nice neighborhoods. It felt safe and the staff was incredibly helpful and thoughtful. The room was large, clean and quiet. We had a little difficulty with the safe, but they helped us out quickly (user error). The breakfast was very typical and good for Chile. I highly recommend this hotel if you are staying in Santiago!
Partner
10/10
Exceptional
09 Jan 2026
Brian
In an excellent location. Rooms were clean and staff were friendly.
Business_and_leisure Self
10/10
Exceptional
06 Jan 2026
Allison
We were impressed with every aspect of our stay!
Leisure Partner
10/10
Exceptional
26 Dec 2025
Wei
Breakfast was fresh, room was clean and air conditioning works well.
Leisure Family
4/10
Poor
26 Dec 2025
Wei
rooms are clean with very limited conditions. Bathrooms need to be improved.
Leisure Family
8/10
Excellent
11 Dec 2025
Jennifer
Good location. Walkable to many good areas. Decent breakfast. Had to ask multiple times for the free bottle of wine. When I finally got it they could not provide a wine opener to open it. Apparently they only have one for the entire hotel to share?Took two days to get it so wasn’t really able to enjoy the wine. . Friendly staff and Ubers easy to catch. Close to subway and historical center.
Leisure Family
10/10
Exceptional
01 Dec 2025
Kyle
Beautiful hotel and room. Staff were super nice and helpful. Great location.
Partner
10/10
Exceptional
01 Dec 2025
Michael
Yes, very clean room. Staff were very helpful.
Self
10/10
Exceptional
25 Nov 2025
Hiroyuki
All the staffs are very nice. I appreciate their kindness and smile.
I also liked the atmosphere of the hotel.
Leisure Self
8/10
Excellent
09 Nov 2025
Karla
Buena ubicación
10/10
Exceptional
08 Nov 2025
Pania
Clean rooms. Nice staff. Great area.
10/10
Exceptional
25 Oct 2025
Carolina
This is a lovely, well tended hotel that is very centrally located. The rooms are spacious, the beds and pillows are sturdy and comfortable, and there is ample desk area in which to work. It's a terrific little oasis. And staff keep the place spotless.
Business
8/10
Excellent
17 Oct 2025
Kathleen
Great location for the centre and nearby dining establishment's
10/10
Exceptional
20 Aug 2025
William
Employees were great!
Leisure Self
10/10
Exceptional
11 Aug 2025
Erin
I booked a room last minute for the final night of my stay in Santiago. It was a good location and staff were very accommodating.
Leisure Self
10/10
Exceptional
04 Aug 2025
Teresa
You can’t find friendlier staff! The place is in a perfect location for visiting restaurants, shops and the historical center.
Leisure Friends
10/10
Exceptional
13 Jul 2025
Ingrid
El staff super amable. La ubicación y las instalaciones super lindas. El desayuno super rico. Las habitaciones son lindas, cómodas, tv por cable. Todo un 10!
Leisure Partner
10/10
Exceptional
10 Jul 2025
Berenice
Nos encanto hospedarnos en este hotel, disfrutamos la locación, cerca del metro, mall, y museos. El staff fue de lo mejor, Camila nos dio excelentes recomendaciones y nos ayudó en todo! - el desayuno estuvo riquísimo! Si volvemos a Chile seguramente nos hospedaremos de nuevo en Hoteles Altiplanico!
Leisure Family
10/10
Exceptional
08 Jul 2025
Elliott
Close to nice restaurants and bars. Right oposite the arts museum and close to other sights
Leisure Partner
8/10
Excellent
28 Jun 2025
Verified traveler

Great hotel if you’re not in town on business

Hotel itself is very pretty, just don’t expect to have working Wifi - apparently it’s an ongoing issue because others have commented the same in reviews - Phone service and Wi-Fi barely work in the room - I had to use my own phone hot spot and move to the reception the entire weekend to get work done. Even then the connection was super slow. Everything is great, just don't expect to have working Wi-Fi.
Business
10/10
Exceptional
19 May 2025
Paul
Excellent service
Business Self
10/10
Exceptional
19 May 2025
Juan
Very nice room, friendly staff, nice area.
Business
10/10
Exceptional
13 May 2025
Luis
Great place, quiet and clean. Beautiful amenities. Rooms and beds are spacious
Business Self
8/10
Excellent
27 Apr 2025
Michael
This boutique hotel is on the edge of a really nice area and close to the centre. The suite was a large rom with balcony with a modern bathroom set up and it was comfortable. The bed was also comfortable and the staff were extremely friendly. The breakfast was decent by Chile standards. The wifi in the room was not quite good enough to stream. Otherwise for the price this hotel was fine.
Leisure Self
10/10
Exceptional
21 Apr 2025
Maritza
We really enjoy the Hotel, Gabriela at the reception was very helpful and nice. At the beginning the area outside the hotel looks sketchy but it was safe we even stay out after dark in the area of the Historic Center. The hotel was nice, prepare us breakfast to go when we took a tour. We recommend this Hotel.
Leisure Family
10/10
Exceptional
17 Apr 2025
Leandra

Very enjoyable and comfortable stay

What a lovely hotel! The room had everything we needed, it was quiet and peaceful, staff were friendly and helpful and the breakfast was always enjoyable. It is also very well situated and within walking distance of most of the places we wanted to see in Santiago. We would definitely stay there again.
Partner
10/10
Exceptional
03 Apr 2025
Eric
The property is lovely, and I am glad about the upgrade to the new room by surprised. Everything was good!
Leisure Self
8/10
Excellent
07 Mar 2025
Peter
Hotel is a bit tired, but generally clean and in a good area.
Partner
10/10
Exceptional
24 Feb 2025
Felmar
Hotel arranged for taxi service for a flat fee of $25 (30 min drive from SCL)
Hotel within area of tour pick up
Excellent complementary breakfast; staff had breakfast to go for us to take for our early AM flight.
Location isolated at night
8/10
Excellent
21 Feb 2025
Maureen
Big rooms. Great breakfast. Very helpful staff. Very nice location- easy to walk to many places.
Leisure Partner
10/10
Exceptional
19 Jan 2025
Edward
A wonderful old-world house with original dark wood (and stairs that creak). Reception has someone 24 hours. The receptionist was very welcoming and very knowledgeable of the area

Lovely room
Leisure Partner
10/10
Exceptional
17 Jan 2025
Nicholas

Clean spacious room with great air conditioning!

I had a wonderful stay at this hotel. The room was spacious, modern, and very clean. A highlight for me was definitely the air conditioning, which worked very well, providing much-needed relief from the 90+ degree Fahrenheit (over 30°C) heat. Breakfast was more than adequate, and the staff's friendliness was a delightful bonus. Not necessarily a negative, however, the bathtub in our room was out in the open, though there was a shower included in the bathroom.
Highly recommended!
Friends_and_family Friends
6/10
Pleasant
17 Dec 2024
Lorraine
Within walking distance of many sites.
10/10
Exceptional
09 Dec 2024
Aamir
Clean, convenient, helpful staff
Leisure Partner
8/10
Excellent
02 Dec 2024
Gonzalo Lopez
El hotel está muy bien ubicado cerca del centro histórico de la ciudad. Tiene varios restaurantes, café y lugares para brunch muy cerca. El hotel es muy limpio y tiene un ambiente relajado. Las habitaciones son cómodas y tienen lo básico para una estadía placentera. El desayuno es básico pero muy bueno. El personal que sirve el desayuno es muy amable. Sin lugar a dudas lo mejor fue el servicio, especialmente de Gabriela la recepcionista. Gabriela es atenta, amable y siempre dispuesta a colaborar para que tu estadía sea lo mayor placentera posible
Leisure Partner
10/10
Exceptional
26 Nov 2024
Luis Daniel
This property is really nice and the staff makes you feel comfortable. How ever the area around the hotel is not the best.
10/10
Exceptional
13 Nov 2024
Dmitriy
Clean, nice, people are friendly. They lock doors at night so you have to knock, but they open immediately. Rooms are great, especially for the price. Free breakfast.
Leisure Self
10/10
Exceptional
20 Oct 2024
Angel
Excelente atención
Leisure Self
10/10
Exceptional
25 Sep 2024
kerry-ann
Excellent customer service and in close proximity to the best restaurants and entertainment in Santiago
Leisure Partner
10/10
Exceptional
09 Aug 2024
David
Perfect location! Very comfortable bed, quite safe, nice breakfast. What more do you need?
Leisure Partner
10/10
Exceptional
26 Mar 2024
Whitney
Clean and well kept property with lots of charm. Close proximity to many popular attractions. Friendly and helpful staff. Would stay again.
6/10
Pleasant
14 Mar 2024
Dennis
Elevator not working, mattress uncomfortable. Breakfast menu limited.
Leisure Partner
10/10
Exceptional
12 Mar 2024
Michael
This is great location walkability to many attractions and safe during the day. Easy access to highways as well and tunnel to the vineyards! Would stay here again. Staff were all very kind and helpful!
Leisure Partner
10/10
Exceptional
05 Mar 2024
Mathayas
Internet was very slow and breakfast was very mediocre
Leisure Self
10/10
Exceptional
28 Feb 2024
kurt
Very walkable to everything that you would want to see downtown
10/10
Exceptional
25 Feb 2024
Terrence
Great spot park, staff, feel
10/10
Exceptional
21 Feb 2024
Cindy
Room breakfast very nice. Neighborhood a little sketchy
Leisure Partner
6/10
Pleasant
18 Feb 2024
Andres

It Was a Nice Hotel, But Not Anymore!

I wa there before pandemic and it was.nice boutique, but not any more.
No friendly staff, not.clean enough, no elevator and air.condition work but lots noisy.
Today in the morning during breakfast, people was readi g magazine. Everytime when need something this people was reading or check celulars..It seem dont know nothing about Services!!!
It seem not Manager in the hotel.
Business
10/10
Exceptional
09 Feb 2024
Erik
Helpful to guests with flights at odd hours. Our flight out was at midnight, but the staff stored our bags after checkout so we could enjoy the local area for the day. Short walk to Bella Vista and many restaurants.
Leisure Partner
10/10
Exceptional
06 Jan 2024
Jennifer
Comfortable room, good walkable location, very friendly staff, decent breakfast
Leisure Partner
10/10
Exceptional
25 Dec 2023
Christian
Good friendly staff, excellent breakfast and ok hotel. No amenities and very dirty neighbourhood packed with homless people and tents.
Leisure Family
10/10
Exceptional
06 Dec 2023
Charlotte
Very comfortable hotel, perfect breakfast and do near attractions and fabulous restaurants
Leisure Self
8/10
Excellent
18 Nov 2023
Rory
Very central.. close to the Metro
Business_and_leisure
4/10
Poor
01 Nov 2023
Andrew
Property in terrible shape. Elevator doesn’t work, great staff.
Leisure Self
10/10
Exceptional
30 Oct 2023
Adrian
First stay in Santiago. Will likely stay again.
Business_and_leisure Partner
10/10
Exceptional
28 Oct 2023
LUIS FELIPE
Convenient location :)
Business_and_leisure Self
10/10
Exceptional
13 Oct 2023
TERESA
Perfectly located with public transport and parking garages. Maddalena at the front desk was very helpful and gave us a lot of good information. We would definitely return to this hotel.
Leisure Partner
10/10
Exceptional
12 Apr 2023
Niles

100% Recommend

Nothing but positive things to say. The service was amazing, room was exactly what I needed / was shown on website, breakfast was great, and location ideal. Highly recommend.
Self
10/10
Exceptional
20 Mar 2023
Ayanthi
The hotel is very centrally-located in Santiago. There are a ton of restaurants just a few blocks away, it's close to all the museums, and the metro is around the corner. The room was nice and modern and was cleaned every day.

Despite having a very late flight, the hotel staff arranged for a cab to go to the airport and let me come back to the hotel after I had checked out. I highly recommend this hotel if you're staying in Santiago.
Leisure Self
10/10
Exceptional
26 Feb 2023
Dennis
Clean, classic hotel with great service. Very convenient to central city sights, but also on the fringe of a sketchy neighborhood. Unfortunately the locals choose to express their selves with lots of graffiti along the streets, which distracts from the charm of the hotel and area.
Leisure Partner
10/10
Exceptional
21 Feb 2023
Elizabeth
Amazing staff. Incredible location, super nice rooms. Only one issue is no elevator, although they do have a small lift for your luggage so you don't have to lug luggage upstairs!
Leisure Friends
10/10
Exceptional
09 Jan 2023
ambrosius
The staff are very friendly and helpful
Leisure Family
6/10
Pleasant
19 Nov 2022
Bahareh
Staff friendly
Hotel clean
Breakfast good

Cons:
Surrounding area very dirty
Noisy at night from the park
Ran out of hot water multiple times when showering
Lack of bathroom privacy
No iron
Leisure Partner
8/10
Excellent
26 Jun 2022
Laurie
It was a nice hotel but had no cleaning for 5 nights and the staff were kind of rude. The breakfast was never fully ready at 7:30, stuff would trickle in until 8:30. The lobby is really cold so had to wear layers for breakfast. The area in general is pretty sketchy and I would not stay there again. The safe was too small to fit a laptop. My security card stopped working 3 times which was inconvenient because I had to go up and down 2 flights of stairs everytime (no elevator). The internet was ok enough for Zoom calls but dropped several times. Overall it was only ok but I wouldn't recommend it.
Business_and_leisure Self
6/10
Pleasant
26 Feb 2022
Mahmood
Centrally located. The staff were helpful and friendly. Breakfast wasmodest but good. It is a three story walk up.
Leisure Family
10/10
Exceptional
05 Feb 2022
Emily
I loved the small hotel. It was unique and comfortable.
Leisure Partner
6/10
Pleasant
08 Mar 2020
Kristine
The elevator is not in operation and doesn’t seem like they’re planning to fix it. Lots of stairs to get up to 3rd floor room and not easy to run back and forth especially with luggage!
Partner
8/10
Excellent
02 Mar 2020
Maureen
We had a lovely stay. Staff was friendly and very helpful
Partner
8/10
Excellent
30 Jan 2020
Alun

Great hotel in the centre of Santiago

A really nice little hotel in the heart of Santiago. Rooms were comfortable and the breakfasts good. Complimentary tea and coffee was available all day in the reception area. Staff were very friendly and helpful.
Partner
10/10
Exceptional
12 Jan 2020
Verified traveler
Central location with very friendly and helpful staff
Leisure Friends
10/10
Exceptional
08 Jan 2020
Verified traveler
The room was spacious and comfortable. The common spaces are well decorated. The staff is friendly and helpful. Breakfast options are good.
Leisure Partner
10/10
Exceptional
25 Dec 2019
Howard&Stephi
The staff was wonderful! All spoke fluent English even though I speak adequate Spanish for navigating a hotel, they insisted on speaking to us in English, which did make thngs that much easier. Room was large given out-of-the-US standards, and very comfortable. Breakfast was very good as well.
Leisure Partner
2/10
Poor
22 Dec 2019
Laleh
I canceled my reservation within 48 hours, they never refunded my money, very disappointed
Leisure Family
8/10
Excellent
15 Dec 2019
SiM
Stayed one night, hotel not that prominent from street, luckily cab driver could locate it. Refurbished hotel, comfortable lobby with self service cafe bar 24/7, no lift access to upper floors as the only antique lift was mentioned not for guest' use, so you will have to drag your heavy luggage upper the timber stairway. Noisy timber creaking sound all over the corridor, but supposed that's part of the nostalgia feeling. Room is pretty clean and tidy when checked in. Along a main road, but still feel pretty safe despite the protest going on outside.
Business Self
10/10
Exceptional
13 Dec 2019
Verified traveler
Convenient location. Very clean and modern. Staff was extremely helpful. Loved the 24-hour coffee bar. Breakfast was great. Staff was helpful in arranging taxis and tourist suggestions.
Leisure Family
10/10
Exceptional
10 Dec 2019
Verified traveler
Location was very good area safe and walkable to restaurants
Staff really helpful
Excellent free coffee available
Great breakfast

Only slight negative was the lift basics but functional a little slow etc
Leisure Partner
8/10
Excellent
06 Dec 2019
Jeff
Good location and friendly staff. Room was large and comfortable with a shower and bath. The bath was not in a separate area just right out in the open which is ok for me but some guests may have wanted privacy if taking a bath. Street noise was minimal with the air conditioner msking most of the noise throughout the night. Overall a fairly good hotel within walking distance of cafes and restaurants in major streets like bernard ohiggins, miraflores, mac iver etc. There is also a large park right opposite the hotel which is great for walking through and relaxing.
Leisure Self
10/10
Exceptional
06 Dec 2019
Verified traveler
Accommodating staff! Helpful in arranging transportation from airport and to cruise port in San Antonio.
Leisure Partner
10/10
Exceptional
04 Dec 2019
Verified traveler
Very centerally located. Clean exterior and very welcoming interior.
Leisure Friends
8/10
Excellent
24 Oct 2019
Lily
nice historic building in the heart of the city. Internal rooms have no view.
Business Self
10/10
Exceptional
18 Oct 2019
Joe
The hotel consists of modern, aesthetically done rooms within the framework of the original building. Excellent design.
Business_and_leisure Self
8/10
Excellent
13 Oct 2019
Michael
Strange room layout, a lot of reverb noise from lobbie due to all hard surfaces, comfortable bed, good area very walkable
Leisure Self
10/10
Exceptional
18 Sep 2019
Verified traveler

Friendly service and good location

We stayed her for two nights . The hotel offered a taxi service which we accepted and we were met ion time after our arrival . Although we got to the hotel around 9am , we were offered a room immediately and even told we could have a complimentary breakfast . Extremely kind and thoughtful and much appreciated . Everyone at the front desk was courteous, kind and helpful . The kitchen staff at breakfast time too kept dishes full and cleaned up the tables promptly . The location is very central and an easy walk to restaurants and the attractions in the main part of Santiago .
Our room was comfortable but we did not like the design of the bathroom . The sink is in the bedroom and then there are two doors , one for the toilet and the other for the shower. It is not a good arrangement for privacy . But the rooms are clean with a mini bar , safe and plenty of storage space . The bed was very comfortable .
We had an unfortunate experience when we did the walking tour . We had stopped for a break at an ice cream shop which was crowded . When I reached to take the ice cream , someone stole my phone from my jacket pocket . Quick as a flash . I should have put it in an inside pocket or deep into my purse. Anyway nothing could be done and we finished the tour and went back to the hotel. Claudia was very sympathetic and as we wanted to file a police report she wrote down the incident in Spanish and allowed use to f the phone to contact our server . Claudia ,Janet and Carlos were the best
Partner
8/10
Excellent
03 Sep 2019
Harmeet
The person who checked us in was not friendly at all - didn't even smile. He gave us a damp room which was full of smell - he knew about it because as soon as I called him, he changed our room. We should have never been given that room in the first place. I also saw bugs in the bathroom. The drains aren't even covered. This is strictly a 2 star Hotel which has a great location. The other staff in the Hotel however were friendly and helpful. The lift is a nightmare - feels like a prison. I was disappointed!
10/10
Exceptional
15 Aug 2019
Marco

Nice stay

Nice location close to the subway
Partner

Location & surroundings

Altiplanico Bellas Artes
Santo Domingo 526, Santiago, Chile

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Altiplanico Bellas Artes

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