Hazlewood Castle & Spa

4/10

Poor

26 May 2026

Chinmay

Very average breakfast and average rooms and amenities
Outside pond water was very dirty and not cleaned

Partner

8/10

Excellent

24 May 2026

Alistair

The car park next to the hotel is small but a bigger car park is only a short walk away. They ask you to check in on-line but the single receptionist was dealing with many things and the vague directons to our room needed a retrace back to a then staffers reception. It took 30 mins between arrival and getting into our room. However, the room was good, food excellent and staff very helpful.
They need to provide a number or buzzer to ensure there is reception cover.
We would definitely stay here again.

Partner

10/10

Exceptional

18 May 2026

Graham

Look we really love this hotel, it’s old, quirky, in a lovely setting, the grounds are gorgeous to walk in. This was our second stay and we were upgraded to a suite over the function rooms. Well at 3.00am in the morning we were woken by chatter, scraping of furniture, general movement noise below us. Thought the place was haunted!! This lasted till about 4.30 am. Ruined our nights sleep.

Partner

10/10

Exceptional

11 Mar 2026

Duncan

Wonderful quiet convenient getaway on a business trip. Great restaurant, lovely surroundings. Remote, in a good way, but well connected to all of Yorkshire.

Self

10/10

Exceptional

04 Mar 2026

Steve

Understaffed! Breakfast was slow and delayed and no one at reception to check us out and provide an invoice in spite of waiting 10 minutes or so. Also say they will email bar receipts which never got sent.

Business

8/10

Excellent

26 Feb 2026

tracy

Nice surroundings.
Room was spacious with seperate sitting room.

Business

10/10

Exceptional

23 Feb 2026

Matthew

The setting is beautiful and the staff amazing. We took our 2 Spaniels with us and stayed in a dog friendly suite. Room was huge and surprisingly warm considering it was a converted Castle. Breakfast in the morning was decent and you are within 25 mins of York. All in all a great trip and we will 100% stay here again.

Family_with_children

10/10

Exceptional

21 Feb 2026

Kerry

The staff were wonderful! From the moment of arrival, to our too soon a departure, staff in every department were thoroughly welcoming, courteous and friendly. We highly recommend this hotel and cannot wait to return!

Friends

10/10

Exceptional

07 Feb 2026

Paul

Brilliant place. Love staying here!

Business Self

10/10

Exceptional

14 Jan 2026

Oliver

Had a wonderful stay here. Incredibly personal touch from all the staff referring to me by my name, which made me feel very comfortable. An incredible property rich in history, with a modern, well-equipped room to compliment it.
Food options were extensive and delicious. Breakfast was great, very high quality, and very attentive staff.
I wouldn’t hesitate to stay here again.

Business Self

6/10

Pleasant

05 Jan 2026

Nathalie

The staff were genuinely kind and very helpful, which we truly appreciated.
There is, however, some room for improvement in the amenities, particularly given that the property is marketed as a luxury castle experience. Our room still had clothing from a previous guest, which affected the overall sense of cleanliness.
While the stay was not unpleasant, based on our previous experiences in luxury castle hotels, this felt closer to a standard hotel experience rather than a true luxury offering.

Leisure Family

10/10

Exceptional

15 Dec 2025

Sarah

Beautiful clean room
Amazing food
Friendly staff
Great location

Partner

8/10

Excellent

13 Dec 2025

William

Quite a nice hotel, but room was small and bathroom a little tired. Small annoyances such as having to put the kettle on the floor to plug it in.

Leisure Partner

8/10

Excellent

30 Nov 2025

Denise

Beautiful property, nice grounds. Very quiet. Rooms are nice and comfortable.

Leisure Friends

10/10

Exceptional

20 Nov 2025

Ann

It was totally magical staying at the castle. The rooms were comfortable and spacious. It was marvelous exploring the castle and grounds. The road to get there is narrow and bumpy, but once you’re there it is worth it! We had a lovely breakfast in the little restaurant. The staff were so helpful and friendly. Wish we could have stayed longer.

Leisure Family

8/10

Excellent

11 Nov 2025

Chris

Nice hotel - welcoming staff

Business Self

10/10

Exceptional

15 Aug 2025

Zahid

Amazing hotel.

I had an absolutely fantastic time at that hotel! It was a truly wonderful night.

Self

10/10

Exceptional

09 Aug 2025

Wyatt

Beautiful property and landscaping. Really kind staff, hard-working, but slow service. Which is fine if you are up for a long relaxed meal. Probably a little understaffed.. Everyone worked very hard. Room was very nice but a little dated the bed was slightly soft for my comfort but very rich and historic site.

Leisure Family

8/10

Excellent

05 Aug 2025

Andrew

Great location, food good , room fine but bathroom/shower room could do with a refresh.

Leisure Self

8/10

Excellent

23 Jul 2025

Heather

Fantastic Stay – Quiet, Convenient, and Friendly!

Stayed here recently and was really impressed. The hotel is in a great location – surprisingly quiet despite being just off the A64, with easy access to the A1(M), making it perfect for road trips or business travel.

The grounds are beautiful, well-maintained, and offer a peaceful setting to relax in. There’s also ample parking, which made everything so much easier.

All the staff were welcoming and helpful throughout our stay. A special shout-out to Alice and Jen in the restaurant – their service was absolutely fabulous! Friendly, attentive, and made the dining experience even more enjoyable.

Highly recommend this hotel for a peaceful stay with excellent service, beautiful surroundings, and great convenience. Will definitely return!

Business

10/10

Exceptional

19 Jul 2025

Graham

Lovely Hotel

Unique property. Great value for money. Loved our 1 night stay in , great food & lovely staff. Definitely come back.

Partner

10/10

Exceptional

07 Jul 2025

Karen

Hazlewood Castke

Wonderful property, beautiful rooms and gardens, plenty of things to do

Friends_and_family Family

8/10

Excellent

15 Jun 2025

Steve

Fantastic building in amazing grounds. Lovely food and very friendly if slightly disorganised staff.

Leisure Partner

10/10

Exceptional

11 Jun 2025

heather

I absolutely loved this place. The setting in the countryside, the amazing building, the spacious, light room, the wonderful service - my only complaint is that I only had one night!
Totally recommended. It was great!

Self

10/10

Exceptional

06 Jun 2025

Brian

Amanda was very friendly, helpful and gave us a personalized tour. The history was amazing. The rooms were fantastic, and the restaurant was wonderful with great food, and awesome service.

Leisure Family

4/10

Poor

27 Mar 2025

Andrew

The shower was mouldy. Staff while I stayed were helpful and polite. However, I had cause to telephone reception on the evening after I left. My calls were repeatedly answered and hung-up immediately without anyone speaking. On the last attempt the handset was simply left on the reception desk for me to listen to another customer complaining. After a few minutes the receptionist again hung up without speaking. Disgraceful way to treat a customer. No going back.

Business Self

10/10

Exceptional

18 Mar 2025

Iain

10 out of 10!

What an amazing hotel
Great service and great food.
Shame about the poor WiFi in my room.
Had to sit in the lounge to do work emails.

10/10

Exceptional

12 Mar 2025

David

Country House treat

This hotel - or rather complex - is a real gem. Spa, quad biking, axe throwing, secret forest and forest amphitheatre. Fantastic variety of activities, and friendly, helpful staff who are very eager to ensure your stay is perfect. This included going the extra mile to ensure I was able to video conference despite the challenge that a building with thick stone walls presents for wifi. Rooms are superb with every possible amenity.

Business

6/10

Pleasant

09 Mar 2025

Sarah

Mixed bunch

Service ranged from excellent to poor. Took allergies very serious which was fab but waited a long time to order drinks at bar and food. Check out time nobody at the fest waited a while before member of staff showed up.

Hotel itself seems dated. Rooms not clean. Windows gives in dirt. Extractor fan covered in dust. Wall paper peeling all walls etc. not worth the price paid for especially as we did a suite

Friends_and_family Family

8/10

Excellent

09 Mar 2025

stephen

All staff in the Castle and Spa were helpful and kind. Although the hotel was well understaffed at one point on a sat night the bar lounge didnt have a bartender for over half hour, leaving guests unable to order food or drinks

10/10

Exceptional

03 Mar 2025

Andrew

Excellent stay, facilities, staff and food all good, as usual!

10/10

Exceptional

28 Feb 2025

Moira L.

Authentic ancient setting with fairy lit forest walks! What’s not to like?

Leisure

10/10

Exceptional

17 Feb 2025

kifayatullah

What a great hotel and location. Truly magical

Business Self

8/10

Excellent

26 Jan 2025

Craig

The hotel and grounds are lovely could do with the odd tlc in places but nothing bad as it is an old building
Are room was lovely only small down side was the bathroom could do with a spruce up the grouting around the bath wasn’t the best and in some places had come out

We dined at the restaurant and the food was lovely the service was a little slow but could of been understaffed but not enough to complain like a few others did ( to get the odd freebie ) would stay again but in the summer so we could enjoy the grounds more

Leisure Partner

10/10

Exceptional

20 Dec 2024

freya

Lovely, comfortable hideaway

Beautiful estate with historical interest.
Rooms very nice. Service very good.
Would definitely be pleased to return.

Self

10/10

Exceptional

12 Dec 2024

Julian

Fantastic Casle hotel

Great location. You will need a car as it is remote. The grounds are lovely and it is very peaceful.

Partner

10/10

Exceptional

25 Nov 2024

Nicholas

Lovely hotel and staff

Business

6/10

Pleasant

14 Nov 2024

Gary

Surprisingly Disappointing

We had stayed here in the past and were looking forward to returning. We were given a nice room for our 2 night stay and I have to say the building and the history of the place is one of the reasons we returned.
However on this occasion we had a number of issues that I feel should be mentioned.
Firstly, although some of the older staff were excellent, there seems to be a disconnect between some of the younger staff as to what level service should be given in hotel of this quality. There were a lot of young people on duty and I assume they were receiving training which is of course fair enough. However this lack was also experienced in some of the older staff. For example the gentleman manning the bistro restaurant where we went for coffee on one of the days was very discourteous when we advised him we didn't want lunch, only coffee. He grabbed the menus back from us and walked away before we'd even finished ordering. When he returned I asked if we could have some biscuits, he grunted \"probably not but I'll take a look\". We never got biscuits or an explanation.
Our room was cleaned after the first night but when we returned to the room we found the bed had been made but looked like someone had been sleeping on it as it was so messy, we also found nasty brown \"smears\" on the clean towels. I took these to reception to complain but there was no manager available. I was told a manger would contact me before I left or by email afterwards, I never got a reply. Never heard anything

Partner

10/10

Exceptional

04 Nov 2024

Verified traveler

Hotel and staff lovely, food in restaurant amazing

Partner

6/10

Pleasant

22 Oct 2024

Verified traveler

deserted and a bit grimy

no staff around for check in or check out

Business

10/10

Exceptional

18 Oct 2024

Julian

Wonderful

Overnight stay welcoming staff so helpful

Partner

10/10

Exceptional

17 Sep 2024

Verified traveler

Great Hotel & Location

I recently stayed here, nestled in beautiful woodland surroundings. The location is lovely and offers easy access to the A64 and A1/M1, making it quite convenient for travelers. The hotel itself was very clean and tidy, and the check-in process was quick and hassle-free.

I had a meal in the main restaurant, where the food was delicious. A special mention goes to Jen, the waitress, who was exceptionally helpful and made the dining experience even more enjoyable. Overall, it was a pleasant stay, and I would highly recommend this hotel for its combination of comfort, convenience, and excellent service.

Business

8/10

Excellent

09 Sep 2024

Philip

Good 2 night stay. Room wasn't serviced after 1st night, not sure why not, but no information provided about putting something on door to request servicing and nothing mentioned at check in. Room was large and comfortable. Large bathroom. Nice breakfast. Beautiful place. Nice pubs closeby for good (special shout out to The Crooked Billet). Did not try evening meal at hotel as it was too expensive for my business budget. Would stay again!

Business

10/10

Exceptional

19 Aug 2024

Newport

Amazing castle hotel

Wonderful castle hotel and beautiful grounds. Good restaurant.

Business

8/10

Excellent

07 Jul 2024

James

Great location, good food, lovely castle

10/10

Exceptional

12 Jun 2024

Phil

Brief stay but very impressed with the property, staff quiet of breakfast and overall great experience and value for money. I would highly recommend.

Business Self

6/10

Pleasant

05 Jun 2024

Helena

Most of the staff were welcoming and helpful. When issues were raised sought to correct immediately.
The grounds were well kept but mostly woodland, not really suitable for older residents to walk around. There are steps leading to reception.
The room and bed were comfortable enough, warm and rooms pretty quiet.
Sadly the woodwork, curtains, decorative pillow and headboard were either dirty or stained. The silicone around the bath was unsightly and needed renewing.
We expected our cups and refreshments to be changed/topped up daily but no maid visited the room, so we ran out of milk and teabags and had to drink from stained cups.
The breakfast was nicely cooked. There were also fresh croissants and small pastries, small packets of cereal, yogurts and fruit. Toast you had to do yourself. Tea or coffee were brought to you.
Our experience of the bar menu did not live up to our expectations but the staff were happy to compensate for this.
All in all a pleasant stay but a little more attention to detail would improve the experience.
Lastly, the lady on reception was lovely, helpful and kind, which made all the difference.

Leisure Family

10/10

Exceptional

09 May 2024

Kirsty

Simply perfect. The best way to recharge! Thank you

Leisure Self

8/10

Excellent

29 Mar 2024

Adrian

Great venue and gardens. Would definitely be back!

We had a lovely room but access to the hotel for people with mobility issues would be an issue as there is a steep flight of steps to reception and to the rooms. Not ideal if bringing heavy cases. Decor is lovely but in terms of cleanliness our bath was not thoroughly cleaned as it was oily on the sides.

Partner

8/10

Excellent

11 Feb 2024

Clive

OMG to Good.

OMG to Sublime. Originally allocated Marigold Suite in Courtyard. Best description – student digs. Dreadful bed (2 lumpy singles thrown together and billed as a King), tatty, tired, no soap or shower gel, right by the bins (0700 awakening) and not even 2* let alone 4* accommodation. Next morning saw the Manager – Lys (sorry, hope spelling correct) - and she arranged a move to the main castle into the Hibiscus Room. Talk about a difference – wow. Lovely suite, comfy, cosy and really homely. Much more like a 4* property. Okay, even this room could benefit from a chest of drawers and a few more coat hangers, but way, way, way better and raises this review from dreadful to really, really nice. In defence of the hotel, it seems that Marigold is being renovated in Feb 24 – but it needs it; in spades. Hibiscus – a totally different kettle of fish and if allocated that room, would be back in a heartbeat. Thanks for your brilliant assistance Lys. You made the stay!

Partner

10/10

Exceptional

07 Feb 2024

Gregory

Lovely Castle Stay.

Super service from Amanda on reception.

Lovely room and great food.

Convenient location, but a bit tricky to know exactly where to go in the dark!

Great jumping off point for Leeds and York.

Business Self

8/10

Excellent

26 Jan 2024

Janet

Lovely short break with very helpful staff

Leisure Family

8/10

Excellent

20 Jan 2024

Polly

Easy check in and lovely atmosphere in the property.
Room was really great and filled with a lot of character.
Unfortunately the room was freezing and had a lot of draughts through the old windows and the heating wasn’t very high.
We also had a bathroom heater that didn’t work and despite telling reception they said they’d look for an electric one but never heard anything back.

Leisure Partner

10/10

Exceptional

17 Jan 2024

Gavin

Receptionist ‘Amanda’ was very friendly and welcoming.

Nice food and a lovely place to relax.

Business

10/10

Exceptional

29 Dec 2023

Michael

Best hotel in the area, Stayed there on a few occasions.
Really nice rooms, and it's a castle too. Staff are friendly and Welcoming. All good.

Business

10/10

Exceptional

26 Nov 2023

Ian

Lovely venue for a family trip.
Staff were amazing, food and drinks were excellent. Loved the venue and setting, room was cosy and good, don’t expect flashy from a standard room.
All in all, looking forward to staying again.

4/10

Poor

14 Nov 2023

vasil

Hazlewood Castle Hotel Very Disappointing

We have stayed at many hotels in the past the staff are very friendly at Hazlewood but things could be improved as the breakfast was a total let down it was self service and only lukewarm. No Yogurts No fruit but how can a Hotel run out of Milk. Tea Coffee brought to the table without milk the hotel must have run out on Sunday .Very poor management this should never happen we have never experienced this before and was a total let down.Also there is a 10% service charge for everything all food and drinks.For what the Hotel charges they need to greatly improve we will not even consider coming back again.

Partner

10/10

Exceptional

27 Oct 2023

ray

All good

8/10

Excellent

22 Sep 2023

Karen

Beautiful rooms

Lovely grounds and room and bathroom beautiful. Slightly remote so be warned if you are a late arrival about cut off times for food.

Business

8/10

Excellent

24 Aug 2023

Mark

Very relaxing stay in quiet, beautiful surroundings, and you can sit out out in the gardens. Everything clean and well-maintained. All staff were very friendly and helpful. The only part which was not that good was the breakfast. Although there was much on offer, the food had been cooked some time before, kept hot, resulting in, for example, very dry bacon.

Leisure Self

10/10

Exceptional

23 Aug 2023

JW

Love this hotel rooms are nice and comfortable and the setting is just stunning

Business Self

10/10

Exceptional

19 Jul 2023

Sheena

Beautiful historic place to stay.

Leisure Family

8/10

Excellent

01 Jun 2023

Karl

Cosy Castle

Beautiful castle, loved the grounds and library. Really enjoyed dinner in the restaurant. Staff were really friendly. There were quite a few bugs in the room when we arrived but we got rid of them so it wasn’t a problem after that. Toilet could have been more thoroughly cleaned. Overall we both had a good nights sleep in the comfy bed. Perfect for one night.

Partner

10/10

Exceptional

30 May 2023

rob

Perfect.

Stunning hotel. Lovely location. Amazing building. Staff very pleasant and helpful and the room was huge and very comfortable. Service charge in the bar is a bit of a con as the barman never came to us we had to approach him every time! But this is being a little picky on what was an otherwise perfect stay. Definitely recommended.

Business

10/10

Exceptional

26 May 2023

Brouch

Great place

Amazing and tranquil place to be

Partner

8/10

Excellent

29 Apr 2023

Elizabeth

Nice stay.

Stayed in Geranium. Spacious room and bathroom, good shower. Only one chair to sit on so could have done with another and there was plenty of room. The radiator didn’t seem to work, so wasn’t cosy but didn’t seem cold either.
Breakfast choice good.
Car park small.
Beautiful grounds, bluebells and young deer.

Partner

6/10

Pleasant

28 Apr 2023

Hassan

Poor all round; superb property and grounds

The Castle and it’s grounds are something that other hotels simply cannot match. That’s where it’s excellence ends. The room was tiny, the Wi-Fi did not function, the bed was very badly made with non of the sheets tucked in on the sides, the mattress was poor and soft, the inability of the hotel to offer a few minutes over without demanding £10 an hour make is all rather disappointing.

Partner

10/10

Exceptional

15 Apr 2023

GAVIN

The hotel is excellent and this was our second visit. The staff are very friendly and efficient. The housekeeping staff are fantastic; all of our toiletries, water and snacks were replenished on a daily basis. The grounds are beautiful and our children particularly enjoyed watching the peacocks. Breakfast was very good but not consistent; fresh fruit was not always available. The service at dinner was extremely slow. There are also no vegetarian options for evening dining. The bedrooms are very large but in need of a revamp.

Leisure Family_with_children

10/10

Exceptional

13 Apr 2023

Zoe

Great place for a romantic night away.

We had a suite in the old castle courtyard. Staff were attentive and lovely, food was nice. Beds were firm. Set in beautiful woodland grounds which you can wander round. Overall, a lovely night away.

Partner

6/10

Pleasant

11 Apr 2023

Verified traveler

One night family stay.

Lovely location and impressive buildings & grounds. The room and bathroom was becoming tired and in need of some maintenance. The bed wasn't particularly comfortable. The room was spacious with plenty of space for a travel cot.

I'd say the room was comparable to a good Premier Inn, you'd really be paying for the location/surroundings and breakfast which was good.

Friends_and_family Family

10/10

Exceptional

05 Mar 2023

Cindy

Toilet in the cornflower room did not seem to flush properly and took ages to fill the cistern back up other wise everything was very good

Leisure

10/10

Exceptional

20 Jan 2023

Stuart

Excellent Hotel with Plenty of Charm and Charisma

Excellent hotel. This renovated castle is full of character in a quiet area. The room was spacious and comfortable. The breakfast did not have too much of a choice but what was available was of high quality and satisfied me. I never ate in restaurant but did dine in the bar, again the choice was not too big but the quality was excellent. The staff were polite and attentive. I highly recommend this hotel for a relaxing time.

Business

10/10

Exceptional

09 Jan 2023

Barbara

Place was great staff was good food was spot on rating out of 10 it gets 10

Leisure Family

10/10

Exceptional

21 Dec 2022

CHRISTOPHER

Wonderful peaceful location

Fantastic location wonderful peaceful setting. The bed was really comfortable and a very spacious room. The staff were so helpful. Breakfast was very good.
Couldn't fault our stay will definitely come back when we are in the area.

Friends_and_family Friends

8/10

Excellent

21 Dec 2022

Mark

Had a nice stay lovely setting and staff helpful and friendly. Rooms was a little tired but other than that it was great.

Friends_and_family Family

8/10

Excellent

09 Dec 2022

Jennifer

Stunning venue and location

Stunning venue and location; comfortable rooms and friendly service. The hotel could be luxurious is a few touches were made such as robes/slippers/quality toiletries and thicker duvets etc. The decor also needs some tlc. However, it is a lovely place and we will return.

Business

10/10

Exceptional

08 Dec 2022

Verified traveler

Beautiful Hotel

What a beautiful hotel! Highly recommend it!

Business

6/10

Pleasant

15 Nov 2022

Glenn

Nice location rooms clean but have dated decor

Lovely historic building and location. Unfortunately the hotel rooms (standard double) whilst clean and in order, are out of date (late 90’s) and could benefit from a redesign & refurbishment. The restaurant evening meal is a little overpriced for the quality of the dishes. £25 for a grilled Tuna steak would be justified if it was not a supermarket bought in product. The potatoes and beg were adequately cooked. The recent repointing in the restaurant should not have been approved, as it is not in keeping with the original stone work. The waiting service could also be a little sharper/attentive. Communal areas were lovely. We only stayed 1 night on route to Scotland, so for us the hotel was a good overnight stopover.

Partner

8/10

Excellent

02 Oct 2022

Stephen

Stay away from the steak

The hotel is perfect.
The restaurant is however over priced.
Have you ever been anywhere or any other planet where a sirloin steak cost £27. Wow

Partner

10/10

Exceptional

20 Jul 2022

David A

Really beautiful hotel, and great for the price. The room was of a good size, and had a spectacular view of the garden.

Leisure Partner

8/10

Excellent

14 Jul 2022

Victoria

Good hotel, breakfast disappointing

Lovely hotel, we only stayed as an overnight stop on the way to Scotland. Great locatio
for this, just off the main routes. Room was ok, clean and tidy, as always tv too small! Plenty of tea and coffee in the room (hidden in wardrobe) Grounds were beautiful and think you are getting lost trying to find it once off main route. Limited parking and had no where to park when we checked in late in the evening, but reception found us somewhere, so wasnt a problem.
Breakfast for us was a big let down! Buffet style and most things were cold and what was a big disappointment was they couldnt do a hot chocolate with soya milk because it all comes out of a machine! In these times with so many allergies then places should be adapting to dietary needs!
Would we stay again, yes, but might not be first choice

Partner

8/10

Excellent

14 Jul 2022

J

Good but could improve

It is a lovely hotel but just lacking in a few areas. I think mostly due to been under staffed. The food was lovely but they had ran out of some things on our 2nd night. The rooms were very hot and it would have been nice for them to offer fans. We had no hot water Tues morning and Tues night. Breakfast was nice but would be better to be cooked fresh rather than a buffet style. Lovely surroundings and lovely for weddings, well kept gardens/woodland and hotel is dog friendly. On the whole it was ok but we expected better for the money.

Friends_and_family Friends

8/10

Excellent

13 Jun 2022

Andrew

Fit for a King

Location was beautiful. Both the surrounding grounds and interior of the hotel was stunning. Location was a bit tricky to get to. If coming late at night, pay close attention to the turns. Signage leading up to the hotel is difficult to see and google / GPS takes you down a goat road if you are not careful.

Rooms were very spacious! Comfortable and well equipped for a hotel stay. Breakfast was delicious, although the wait staff at the restaurant was a little rude when we showed up 5 mins late for breakfast (we weren't told a cut off time upon check in). Otherwise the stay was lovely and well priced for the accommodations

Friends_and_family Family

8/10

Excellent

22 May 2022

Steven

One night after a wedding

We stayed one night following a family wedding reception held at the hotel. It's a brilliant wedding venue. Our room was pretty standard fare for hotel rooms. The bed was comfortable and all was clean. Breakfast was good. The only substandard thing was the rather weak shower

Friends_and_family Family

10/10

Exceptional

11 May 2022

Franco

Hazlewood Castle

Always enjoy staying here although sometimes a bit expensive but I managed to get a good deal.
Very relaxing and great scenery and staff are very friendly

Business

4/10

Poor

29 Apr 2022

Verified traveler

Disappointing

The room was looking tired, there was cracked tiles in the bathroom, wallpaper coming away from the wall and the mattress as one of the worst I have ever slept on, it had no support and had a massive sag on both sides. When I checked out I couldn't get an invoice and was told it would be emailed later that day, it wasn't and I had to chase them to send it onto me.

Business

8/10

Excellent

22 Apr 2022

Paul

Beautiful place.

Was a beautiful place, the grounds and views were amazing. Staff were very friendly, unfortunately on arrival we didn't any information apart from were our room was and would we require a table for evening meal. No times were told what time for meals, were we had to go.Which would have helped. Food in lounge was lovely, and hot a little expensive, not a lot to chose from. Breakfast on first morning was lovely and hot, made to order, second day it was self service for cooked breakfast , unfortunately the food was only warm.

Rooms was lovely our room was named Lily, on arrival we had to ask for towels as they hadn't left any, when asked they did sort out straight away. The room was not spotless looked like they hadn't even cleaned bathroom, hair all around the bath and sink, very dusty also. The whole room needed a good dusting as there was lots of dust and cobwebs.

On both mornings we got woken up by a barking dog, which was barking for 20 minutes non stop at 7.00am

Partner

6/10

Pleasant

08 Apr 2022

Nicholas

Not for business trips

A dated Hotel.. I stayed over the courtyard… poor wifi throughout my stay in my room, I had to spend hours over in the main building to get work done. I was told when I complained that this is pointed out in very small text only when you have booked, downloaded their App and searched through it. The room was in a poor state of repair, the main door lock just didn’t work at all well. The bathroom needed items repaired and replaced with broken tile and toilet seat. The staff just didn’t seem bothered, I asked for a taxi one night to Weatherby, which never turned up even though the staff repeatedly said they had booked it.. they didn’t even know which part of the site the taxi would turn up to. It nearly ruined a very important meeting that I had to drive to instead. Maybe I was not their ideal customer, someone staying on business.. but I would certainly never go back.

Business

10/10

Exceptional

31 Mar 2022

anthony

What a surprise!!😁😁

Was working in Leeds the following day and looking for somewhere different to stay, found hazlewood castle almost be accident but what a find. Great location, incredible architecture with history going back almost 1000 years. Will definitely look to stay again.

Business

10/10

Exceptional

24 Mar 2022

Tapiwa

nice beautiful place

Very good quiet place to chill and unwind.

Business Family

6/10

Pleasant

07 Mar 2022

James

The venue was great. A Castle steeped in history

Partner

8/10

Excellent

23 Feb 2022

Mark

Enjoyable family stay

We had an enjoyable two night stay at Hazlewood Castle. As a family of four we stayed in the Daisy Room which was very comfortable, the two children had the option of sharing a double sofa bed or one using the single bed in the main bedroom. We stayed during Storm Franklin so we arrived during a rainstorm and there was extremely wild and windy weather outside on the first night. The children commented that arriving at a haunted castle in a storm was like the beginning of a Scooby Doo adventure! Excellent food and friendly service in the Vavasour Restaurant, the children’s menu being particularly good value. We also enjoyed a fine lunch in the lounge. We took the opportunity to go on a tour of the castle which was accompanied by a very informative talk from Steve, well worth doing if you have time. Our only criticisms were minor attention to detail points on the room, there were four of us but only two tea cups, more were supplied on request. For some reason there was no waste bin in the room, just the one in the bathroom, so nowhere to put used teabags and empty coffee packets etc. We did mention this to cleaning staff but still no bin arrived. Minor quibbles though in an otherwise enjoyable and memorable half term break.

Friends_and_family Family

10/10

Exceptional

22 Dec 2021

Steven

I recommend this hotel

Beautiful hotel, staff were amazing and food was excellent

Partner

6/10

Pleasant

17 Dec 2021

Caroline

Tuesday

Not very friendly staff, breakfast was very average. Directional signage poor. But room was clean

Business

6/10

Pleasant

03 Dec 2021

Carl

Beautiful castle, rooms need renewing

The Castle and surroundings are beautiful, the staff were friendly and helpful and the bed was comfortable. The big negatives for me started with the lunch sandwich, they charge £8 and served me a very cheap looking sandwich with a handful of crisps, the bread was really budget, if you’re going to charge £8 for a sandwich you should use a decent thick cut bread with a healthy portion of crisps. The other big negative was the shower had no hot water and the toilet didn’t flush, a shame because it’s a beautiful venue they just need to give the rooms a face lift/maintenance check and improve their lunch menu substantially.

Business

8/10

Excellent

22 Nov 2021

D

First time at hazlewood

Incredible place in gorgeous surroundings we hit lucky with the weather so the walks were lovely , the spa was clean tidy and very relaxing , food wa fab and rhe service tip top

Partner

8/10

Excellent

20 Nov 2021

Gemma

Great stay

We had a wonderful time, I took my husband as a surprise for his birthday. We stayed in the accommodation outside of the hotel, i was disappointed with this because I paid to stay in the Castle. I wish it said in the description that this wouldn’t be the case. When we arrived my husband who is disabled had to climb the stairs to the hotel, only to be told we weren’t in the hotel and we carried all our bags up for check in.
When we got into our room they were nice enough but there was no cups, I therefore called reception for a cup and there was no answer, I went back to the hotel to ask for a cup and was given glasses and had to explain that I wanted a cup of tea and the receptionist then said oh you mean a mug, I was confused by this because a cup is not a glass.
We had a meal in the restaurant and it was wonderful and so was breakfast.
The manager of the hotel, went out of his way to make us welcome at dinner and breakfast.
Our stay was lovely, we just wish we could have been in the main building but in future I will double check where we are staying before booking. It’s a beautiful location and the hotel is also beautiful. Would definitely recommend.

Partner

2/10

Poor

02 Oct 2021

Jeffrey

I have stayed twice, once pre pandemic on business. The room was OK but not worth the money, they had hardly any staff front of house, took 20mins to get a drink.

Second visit was for a wedding, wedding was great. We stayed two nights in their Master Suite - so I assume one of the best rooms. Problems started with booking. No one answers the phone, leave a message, they don't call back. Thier web site does not allow you to put 2 guests into a bedroom, when you call and finally get through, price increases for 2 people.

The suite was large, two separate rooms. Bed was very hard. Furniture old but OK. The bathroom was horrendous, it smelt of drains, the wall paper was peeling and had mould under it, there was a hole in the floor next to the bath that collected water, the bath was on a slope, the toilet flushed OK to urinate, anything more it took 4 flushes. The shower was iffy the first day but worked, the second it didn't work so we could not shower.

Breakfast on the second day, given the hotel was busy after the wedding the day before was a disaster. They ran out of food and there were not enough tables, it took 25 mins to replenish the food. The quality of the breakfast is poor, the sausages nearly eatable.

I met the manager and told him the issues and said I was not looking for refunds, just a recognition that they would do something as the bathroom issues are not acceptable to future guests. He was fine and listened then his colleague wrote the next day offering us a f

Leisure Family

6/10

Pleasant

21 Aug 2021

Verified traveler

Lovely character to the building. Good standard of rooms but, a little outdated. Food was nice but, overpriced. Hotel internet wasn't working on checkout, so they asked for card details and security codes. I was not particularly happy about giving details out like that to strangers, even if they were staff.

Overall the experience was OK

Leisure Partner

8/10

Excellent

27 Jul 2021

Michelle

Lovely!

Lovely hotel and reasonably priced with friendly staff.

Business