Name: Oulton Hall Hotel Spa and Golf Resort
Address: Rothwell Lane, Oulton, LS26 8HN, GB

10/10

Exceptional

28 Jul 2026

Paulina

Lovely short stay

6/10

Pleasant

27 Jul 2026

Mark

The grounds and hotel are spectacular looking, and the room spacious and well appointed with a comfy bed. The quality of the food was good and the staff in the main restaurant were friendly and professional. However, the hotel was very busy when we stayed and felt understaffed for the number of guests. The bar and some of the outside seating areas were untidy, with bits of food and old cups, glasses etc left lying around (including a glass left right outside our room). Getting served at the bar took a while. There was also several occasions where we had to wait to get down corridors or through entrances because of influencers posing for photos, blocking the way. The overall feel was not the tranquil, upmarket, high quality experience we expected from previous stays there.

10/10

Exceptional

27 Jul 2026

anthonius

Generally stay when we are visiting family. Definitely of our favourites

10/10

Exceptional

26 Jul 2026

Robert

Everything clean. Swimming and sauna very good. One of the best breakfast i have ever had

8/10

Excellent

24 Jul 2026

Paula

beautiful grounds, well kept, lovely historical building with old paintings, a piano in the fopyer, comfortable seating the bar, lounge and restaurant. rooms are exceptional, all staff are exceptional and local who know about Yorkshire. No riff raff!

10/10

Exceptional

17 Jul 2026

Melanie

The room was really nice, clean plenty of room & air conditioning which was a must in this heat wave. The pool & steam & sauna were great. Food & breakfast great. Will definitely Stay here again

Partner

10/10

Exceptional

17 Jul 2026

Tu

We enjoyed the room. Will come back.

Friends

10/10

Exceptional

13 Jul 2026

Shirley

Lovely hotel with excellent facilities, set in nice surroundings with fantastic views. Food at the hotel was excellent and staff friendly and very helpful nothing too much trouble. Thank you to the reception staff for sorting us a room with a view we will be back for another visit soon.

Partner

10/10

Exceptional

12 Jul 2026

karl

Good value stay for a night - staff friendly. Rooms ok. Spa decent and restaurant pretty good.

Partner

10/10

Exceptional

07 Jul 2026

Emily

Spa was amazing. Medina provided a lovely treatment.

Partner

10/10

Exceptional

05 Jul 2026

Shirley

Beautiful place with great facilities

Family_with_children

10/10

Exceptional

28 Jun 2026

Sandra

Great stay at this hotel, friendly and welcoming. Interior is stunning and the food both at breakfast and in the evening was excellent. Look forward to visiting again.

Friends

4/10

Poor

28 Jun 2026

Hsiu Quen

Staff, food and environment was great. However we were not given the room we booked for. We booked a deluxe family room but got a queen with insufficient bed space for 4. Had to make shift another room to fit. In addition, the air-conditioning was not working. Extractor in the bedroom was barely working causing th room to steam up even more. We know there is a difference as speaking with another family on a different floor, they had a room with modern air conditioning and theirs was working fine. Unfair service if they give some customers non fully functioning room for the same premium price.

Family_with_children

10/10

Exceptional

27 Jun 2026

Alison

The staff at Oulton Hall were all incredibly helpful from reservations, reception, bar, restaurant and concierge. It was one of the hottest days of the year and it was no trouble for the staff to provide a fan. Our dog received a very warm welcome and a cosy bed to sleep in.

Partner

2/10

Poor

27 Jun 2026

c

Generally dilapidated with the room being tired, old and badly in need of an upgrade.
Many of the fixtures and fittings in the room were broken or not working.
The tall standard lamp had been propped against the wall because the thread holding the upright post to the base had stripped away causing it to fall over as soon as you went near it. This was dangerous and was reported immediately. Maintenance did not arrive until a day later and only after it was reported again but they could not fix it and replaced it with another lamp that was also wonky.
The tea tray pull out shelf was broken and dangerous. The fixing bracket had come away from the side casing causing the shelf to drop suddenly when in use and kettle and mugs to lunge forward spilling boiling water! Maintenance had to reattach the side bracket as the fixing screws had all come loose.
The safe did not work and maintenance had to be called. They replaced the batteries and fixed yet another problem within the room.
Parking in front of the hotel was an unexpected problem. Day visitors playing golf are allowed to park in front of hotel rather than in the allocated parking to the side of the hotel.....slightly further to walk I guess!!
Apparently the hotel only has one gardener for the expansive grounds. He is fighting a loosing battle and my heart goes out to him.
I could go on about the general poor condition of both rooms and grounds but basically the condition is not what you expect from a four star hotel.

Partner

10/10

Exceptional

17 Jun 2026

Jason

Stunning hotel, friendly staff, comfortable room

Self

10/10

Exceptional

16 Jun 2026

Ellie

A very nice hotel with a beautiful historic setting. The building itself is full of character, making it a lovely place for a short getaway.

The food was good, the service was friendly and efficient, and the room was comfortable and well presented. I slept very well and had an enjoyable stay overall.

The pool is a nice feature, although when it gets busy 3 plus people - it can be difficult to swim properly due to its shape and size. That said, it was still a pleasant facility to have available.

Overall, it's an ideal choice for a one-night break and a great option if you're looking to stay somewhere with charm and history.

Business

8/10

Excellent

16 Jun 2026

Briam

great facilities and helpful staff

Self

10/10

Exceptional

10 Jun 2026

Annina

Enjoyed the stay and can recommend

Self

10/10

Exceptional

08 Jun 2026

Joanne

Beautiful place and surroundings staff in all areas are great so helpful and friendly

Friends_and_family Friends

6/10

Pleasant

07 Jun 2026

Peter

Impressive building with lovely grounds; however unfortunately our room did not live up to the same standard with wine bottles & beer cans left at the door on entry, along with the odour from the previous guests takeaway. Thankfully the staff were able to accommodate a different room for our stay, but it is worth noting the rooms both shared a rather tired appearance and we left a little deflated bearing in mind the room rate.

Partner

10/10

Exceptional

06 Jun 2026

Sayed

Great setting and great service.

Family_with_children

8/10

Excellent

03 Jun 2026

Patrick

Fantastic stay, lovely Hotel and staff were very friendly

Business

10/10

Exceptional

31 May 2026

Adam

Fantastic staff, great food, cannot fault it.

Partner

10/10

Exceptional

21 May 2026

Peter

Great venue

8/10

Excellent

10 May 2026

James

I don’t usually post negative comments but feel on this occasion it’s require based on the room rate. Our room including bathroom was slightly tired and is in need of a refreshment and lacked your normal toiletries for this level of hotel.

The mini fridge compressors was very loud and as such led to both nights of poor sleep, not ideal when you book a weekend away to recover.

However, the main building was very beautiful and had a nice lounge to relax in the evening.

Partner

10/10

Exceptional

10 May 2026

Paula

Lovely hotel with friendly and helpful staff

6/10

Pleasant

08 May 2026

Gillian

Looks grand from the outside and reception, with beautiful grounds. It’s dated. Very dated!
We booked the cheapest room so walked a few miles in corridors getting lost in lifts that only go to certain rooms and then a stairwell that was really smelly.
We had drinks in the bar, asked for coke was given Pepsi without being asked if I was ok with that and then the £4 small bowl of fries was literally cold.
No need to return.

Business

2/10

Poor

03 May 2026

Laura

Room phone didn’t work had to find a number and call from my mobile and aircon didn’t work. Muck spreading so couldn’t open window as smelt so bad

10/10

Exceptional

03 May 2026

Joel

Really lovely room, the king bed was luxurious. The restaurant, bar area and entrance hall were very grand and a lovely place to relax on the evening. Staff were all very friendly!

Partner

10/10

Exceptional

21 Apr 2026

Jill Louise

Beautiful room, super comfortable bed and pillow.
Delicious dinner and breakfast
Friendly efficient staff

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Phoebe

Lovely clean space , felt super relaxed had a great time

Partner

10/10

Exceptional

19 Apr 2026

Anthony

The Room, the staff, the public areas, food were all excellent. Would definitely stay again

Partner

10/10

Exceptional

18 Apr 2026

Neil

Wow what a great and stunning hotel. staff were really friendly and had a fabulous dinner in the restaurant. Will definitely be back.

Family

8/10

Excellent

17 Apr 2026

Igal

Т тршо

10/10

Exceptional

16 Apr 2026

Debbie

Loved our 1 night. The spa was relaxing. The room was spacious abs the bed was so comfy. Breakfast was nice and the atmosphere if the hotel was great. Dinner was great food too and great choice.

Partner

8/10

Excellent

16 Apr 2026

Jane

The hotel was beautiful and the staff very welcoming. The breakfast was 5*. Only down side was noise of the fridge in the room during the night and the light shining into the window from the perimeter spotlights

Self

10/10

Exceptional

15 Apr 2026

Denise

Buffet hot and cold breakfast catering for all dietary requirements which was included in our stay. We paid to dine in the Caverley although you could also eat in the lounge and golf club . Menus in all 3 were similar,food was good but nothing exceptional.
Beautiful hotel and surroundings .I never used the spa so can't make a comment.
I definitely would return

Partner

8/10

Excellent

14 Apr 2026

Zubayda

I was annoyed as I paid extra to book a family suite on hotels.com but the hotel didnt provide one. The hotel itself was nice spacious and beautiful grounds. There is slight upkeep needed with the rooms rusted edges wear and tear but nothing to disturbing.

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Kris

Everything regarding the stay was excellent.

6/10

Pleasant

13 Apr 2026

Hayley

Spa

10/10

Exceptional

12 Apr 2026

Marilyn

Lovely hotel. Got room for bargain price. Breakfast great. Helpful staff

10/10

Exceptional

12 Apr 2026

Esme

Great experience

Partner

10/10

Exceptional

11 Apr 2026

Michael

Great food, clean rooms, excellent facilities

Partner

6/10

Pleasant

10 Apr 2026

Callum

Ok but a bit tired and scruffy. Showers at the spa not working. Lockers not working. Leaking plumbing. Cold swimming pool. Steam room not working.

Friends_and_family Family

8/10

Excellent

06 Apr 2026

Carly

Watch out for hidden charges at check-in. £50 taken from my bank immediately on top of the room charge. If I wanted to purchase anything extra, I would have paid at the time of purchasing. Now having to wait for a refund. This was not transparent enough in the T&Cs even within the confirmation email. Lifts old and creaky despite £3m upgrade, shower tiles grubby, mini bar only stocked water and wasn’t clear if this was complimentary, broken usb port by the bedside and heating system didn’t work as only blowing out cold air (no extra blankets in the room). Not enough towels for two women to dry their hair and body without using the hand towel too. £5 service charge for room service unless you were sensible and read all the in-room gubbins and saw the discount code - just don’t charge it in the first place! Prices were also out of date on the room service menu in the room. Didn’t think much of the cheese and biscuits either as two of the cheeses lacked flavour and we got a few apple slices rather than the whole apple sliced for £13! I know this is a 4* hotel but it’s the little things that matter and these could be improved. Breakfast served until 10am but by 9:30, the hot buffet was lacking and had to be refilled multiple times: eggs congealed and some items luke warm.

Family

6/10

Pleasant

06 Apr 2026

Gary

The air con did not work. The room was too hot and had to have the window open all the time.

4/10

Poor

05 Apr 2026

Barry

The breakfast was poor, always waiting for things not enough out. No eggs first day only bean juice left both days, no fried bread second day. One coffee machine that kept breaking at the prices they charge coffee should be brought to the table in pots. The bar is poorly stocked and very expensive two drinks costs £28 a JD & coke & a gin & lemonade. Asked for an Irish coffee they don’t do them. Pints are £8. The spa was over crowded only the sauna room working, steam room out of order both days. Overall not worth the money with drinks it cost around £600 for two nights. For this you can’t check in till 3pm and leave at 11am so only one full day.

Partner

10/10

Exceptional

05 Apr 2026

Rennie

First time we have been to Oulton Hall. And it was wonderful. Only problem was , next time we would ask for a lower floor , being 88 yrs old the 3rd floor was a bit of a trek. The staff are very attentive and thoughtful.

Partner

2/10

Poor

23 Mar 2026

Racheal

Didn’t stay and would not let me change date. Hotels.com attempted due to a family emergency but the hotel refused

Self

10/10

Exceptional

20 Mar 2026

Neil

Great stay.

10/10

Exceptional

18 Mar 2026

Hafeez

Nice staff

8/10

Excellent

17 Mar 2026

Mathew

Public spaces are beautiful, my room was a little dated. But it was spotless and acceptable. Gym and pool area very nice and brrakfast was excellent

Self

2/10

Poor

13 Mar 2026

John

water very cooled

10/10

Exceptional

12 Mar 2026

Margaret

Another great stay at this hotel with lovely spa facilities

Partner

10/10

Exceptional

01 Mar 2026

Elena

I enjoyed my stay and found it very relaxing.
The only recommendation is to paste a description in the lift to help guests find their way around

10/10

Exceptional

21 Feb 2026

Roger

Spotless room,nothing eas to much trouble for the staff,they were lovely.

Partner

10/10

Exceptional

21 Feb 2026

jonathan

Amazing hotel, really enjoyed our stay

8/10

Excellent

21 Feb 2026

Nick

Read nice room, great breakfast, bar area lovely

Friends_and_family Friends

10/10

Exceptional

19 Feb 2026

Kelly

Lovely hotel, friendly staff.

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

David

Service and staff were absolutely fantastic. Very polite from booking in. To checking out.
A great visit so have had to book again. Exceptional afternoon tea. Loved the drawing room. Bedrooms are great.

The background music in thr longes a little loud for back ground. That’s my only criticism.

Partner

6/10

Pleasant

14 Feb 2026

Philip

Couldn’t fault the room really, only problem was the shower you had to be so close to the as the water tricked out the monsoon head

The food in the restaurant was below par and our mains came around 50-1hr after our starter, glad we didn’t opt for the £100 tomahawk!! We would have had a desert but didn’t want to risk it

The breakfast was a lot better albeit but the bacon was fairly cold

The health spa is fantastic apart from the jacuzzi could do with an overhaul to keep it up with the rest of the spa facilities, some jets are Bailey working and others are OTT! Also people keep having to get out the jacuzzi to start the jets

The grounds are fantastic and the decor is sublime. Conclusion better food and slightly better service in the restaurant

Partner

6/10

Pleasant

13 Feb 2026

Adrian

The hotel is very nice and the staff are very friendly and helpful, however, we were disappointed with the stay overall. We stayed in a classic (cheapest) room and although the bed was comfortable the furniture in the room was cheap and the wardrobe rickety. The spa was one of the worst we've experienced, the pool overly cold as was the steam room and the jacuzzi. The restaurant used to be something special, not anymore. The food was ok but we were looking for something more than a mid range pub menu. Breakfast was also poor, we've had much better choice and quality in a premier inn. We've stayed at this hotel three times and this will be our last. We've stayed in much better hotels for the price.

Leisure Partner

2/10

Poor

10 Feb 2026

Daniel

Unfortunately, this stay was very disappointing. I was kept awake for most of the night by a loud, constant buzzing noise in the hallway outside my room. I contacted reception twice during the night and was later told it was caused by a valve that couldn’t be switched off, so nothing could be done.

After such a poor night’s sleep, I tried to rest in the morning, only to find the shower had no hot water at all—just freezing cold. Overall, the lack of sleep combined with the hot water issue made the stay far below expectations.

4/10

Poor

09 Feb 2026

Makeda

We stayed here recently and unfortunately left feeling quite uncomfortable and unwelcome.
The bed and pillows were extremely uncomfortable, which made it difficult to sleep. The room was also unbearably hot at night, even with the radiator turned off. The air conditioning was not working, and although reception said they would bring a fan, this never happened.
We enquired about having breakfast brought to the room and were told by a receptionist that this was not an option, and that we could instead take plates of food back to our room — which completely defeats the purpose of room service. The following morning, I checked the hotel website to confirm breakfast times and saw that breakfast in bed is in fact offered. I also later saw a breakfast trolley being prepared and taken to a guest room, which is what prompted our original question.
At breakfast, we were offered hot drinks. I asked for a coffee and was told I needed to get it myself from the machine. Shortly after, I overheard the same staff member, while laughing, telling a colleague that I had asked for a coffee and that she had said no — only to then see her bring a coffee to another table.
My partner and I have stayed in many hotels and do not expect perfection, but we do expect to be treated consistently, respectfully, and with basic courtesy. Unfortunately, this stay made us feel singled out and unwelcome, which really overshadowed the experience.

Partner

2/10

Poor

02 Feb 2026

jodie

Booked for my birthday and the room we 1st got was mucky so they moved us to another room wen we realized we left r car keys in the 1st room we asked a member off staff to collect the keys for us but said there was no keys in the room but i knew 100percent they was so had to get a taxi home was very rude about the keys and wen outside waiting for taxi i saw loads ov rats 🐀 whitch was horrible to see n so scary they were jumping all over wen i told the reception staff n look outside she just shrugged her shoulders n said aww well wot can i do really disgusting behavior Also soon as i retured home she rang me saying she found my keys 🔑 wot a joke honestly she must have had them all the time just t been awkward not very professional wont be booking again the breakfast was appouling too

2/10

Poor

26 Jan 2026

John

The hotel had been completely overtaken by a very large and somewhat lawless wedding..., reckless parking outside and along the avenue, lounge taken over by hairdressers, make up assistants, bar extrememly rowdy, heavy security presence at hotel entrances, unsupervised children up and down the corridors banging on all the bedroom doors, late night shouting and arguing outside and inside, security questioning when trying to enter the hotel, police called to enforce removal of vehicles blocking driveway, the list is endless.
Two nights of this is neither restful or relaxing or enjoyable. Quite an intimidating environment.

Friends_and_family Family

6/10

Pleasant

26 Jan 2026

Paul

The room was spacious and large enough to accommadate 2 double beds. Instead it had a double which was 2 large singles pushed together and a pull out bed which was so uncomfortable it couldnt be slept in. We all slept in one bed. No dressing gowns were in the room. The bar meals were expensive and were standard if not poor. The staff were polite

Leisure Family

10/10

Exceptional

25 Jan 2026

Michael

Staff at Oulton Hall are the stand out feature. From check in to Oliver in the restaurant to the waiting staff at breakfast, all are well above expectations.

Old school service where staff wait for you to pass rather than rushing to get where THEY need to be is actually quite refreshing these days.

Can some things be improved, sure but this hotel has a lovely pool, great dinner and breakfast and just a lovely vibe.

Check it out, for the most of us, it’s a wonderful experience.

Leisure Partner

10/10

Exceptional

24 Jan 2026

Paul

Beautiful hotel and grounds, and excellent Spa and wellness facilities

Partner

6/10

Pleasant

21 Jan 2026

Arti

Nice room - Shower gel/bath should be provided also slippers would be useful .
Dinner told half an hour wait at the bar before we could order as kitchen to busy at 7pm.
Breakfast pastries cold and stale but rest of continental breakfast was very good.
Cooked breakfast not great quality. Staff very attentive.

10/10

Exceptional

15 Jan 2026

Anthony

Great staff. Very warm welcoming environment +++

8/10

Excellent

14 Jan 2026

Clare

Just returned

10/10

Exceptional

10 Jan 2026

GARY

Clean room
Nice staff

Leisure Partner

6/10

Pleasant

07 Jan 2026

Geoff

I feel the kitchen lets the hotel down. There were errors, some minor, in all our meals, for a 4* hotel

Partner

10/10

Exceptional

05 Jan 2026

Heather

Clean and comfortable room. Very comfy beds and pillows.
Courteous, efficient and friendly staff.

Partner

8/10

Excellent

03 Jan 2026

Alan

Second visit and it did not disappoint. Amazing venue with stunning grounds. Staff very friendly and breakfast was nice, with a vast variety of hot and cold foods to choose from.

Only really negative was pool was cold and slight draft in steam room and sauna. This can be easily fixed and would not discourage anybody from staying at this venue.

Leisure Family

6/10

Pleasant

31 Dec 2025

Ayesha

We’ve stayed here 5/6 times now and the rooms are just so tired. The room was cold and very noisy. The bathroom was old and dirty and the shower flooded the floor due to no seal under the tiny shower screen. The staff in the restaurant could not care less about anything and rather than just take a credit card for any purchases, £50 was deducted from our card with no mention as a contingency. We stayed in August 2025 and this never happened. Not worth the money anymore unfortunately.

Partner

8/10

Excellent

31 Dec 2025

Heather

Hotel was clean and comfortable, however we had a disappointing restaurant experience.

Partner

8/10

Excellent

29 Dec 2025

Sandra

The function room was too cold for many of us on Saturday night.

Leisure Friends

4/10

Poor

22 Dec 2025

Nicola

Ran out of hot food at breakfast, staff seemed stressed. The pastries were definitely not fresh, they were stale and inedible. The room was OK, but needs attention. Scuff marks on doors, paintwork chipped, lighting system was a nightmare (old and didn’t work properly) nowhere to alter the temperature in the room. An old thermostat on the wall, which wasn’t in use, so everyone was too hot.

Girl on reception when we arrived was miserable and not very welcoming.

I don’t know why I had to pay £50 holding deposit, I travel a lot and never had to do that anywhere else?

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

Margaret

A return to a favourite hotel, looking beautiful with all the Christmas lights and decorations.
Our room was clean, comfortable and spacious. The menu had changed slightly and we enjoyed a lovely meal.
We will return.

Partner

10/10

Exceptional

15 Dec 2025

Francis

great stay, staff awesome in general, especially the guy in the restuarant who came and spoke to my children in the evening and the morning, and offered to get them pancakes etc, boys felt really special and enjoyed the visit, also loved the pool and the room was also very good. will come back again

Leisure Family_with_children

4/10

Poor

13 Dec 2025

Matt

Hotel in itself well maintained and as expected

Our room whoever had lights coming on all the way thru the night - 4 or 5 times, must have been a faulty panel or something but it scared the kids and we obviously got no sleep

Managers view was should have reported it then. And would have moved us rooms - not practical with 2 kids and loads of stuff. Focus was getting them back to sleep

25% refund offered - my view should be closer to 50% as literally no sleep and ruined our plans for Xmas markets with a past tired family

10/10

Exceptional

13 Dec 2025

Neelam

AC in my bedroom was not working can hear door banging through out the night other then that room was great

Business_and_leisure Partner

8/10

Excellent

11 Dec 2025

Saffron

room was nice only think i would say is to stay 1 extra hour it’s £25 bit pricy

Leisure Partner

10/10

Exceptional

10 Dec 2025

jennifer

Attentive staff very polite
Just a lovely break

4/10

Poor

10 Dec 2025

Bal

Very disapppinted with my check-in experience. Was given

10/10

Exceptional

09 Dec 2025

Michelle

Yes

Friends_and_family Family

6/10

Pleasant

06 Dec 2025

Nichola L

Disappointing. Very expensive average food. Tired interior, facilities not really top notch. Do nothing at all to ensure disabled parking spaces are not filled with the cars of clearly very rich very lazy people.

Partner

8/10

Excellent

06 Dec 2025

Eric

Excellent rooms

8/10

Excellent

05 Dec 2025

Matthew

Lovely building and friendly staff, moved us into a different room no problem as the gutter was leaking in our first room with heavy rain. Nice health club and food was fantastic

Partner

6/10

Pleasant

04 Dec 2025

Russell

Had an adjoining room and the adjacent room was quite noisy. Noise always amplifies with an adjoining door.
Breakfast wasnt as good as normal with Bacon, Hash Browns and Fried Bread significantly overcooked.

Business

10/10

Exceptional

04 Dec 2025

Mark

Very nice hotel. No complaints

Self

10/10

Exceptional

01 Dec 2025

Beverley

Reception check in and check out excellent

Leisure Partner

10/10

Exceptional

30 Nov 2025

Christopher

Great staff, beautiful food and an enjoyable stay overall

Partner

10/10

Exceptional

30 Nov 2025

Jemma

Everything ! Newley refurbished room is beautiful , The complimentary bar was also a big bonus .
Breakfast amazing and fresh .
Staff are all lovely and willing to help at any time.
Everywhere was spotlessly clean .

6/10

Pleasant

30 Nov 2025

Tracy

Loud guests at 1am on floor 2, then outside could hear loud guests and the spa was very busy.

Partner

8/10

Excellent

29 Nov 2025

Eric

A great experience from checking in at the front desk and checking out : in between, the rooms, staff, food, cleanliness, general ambience was excellent.

Leisure

10/10

Exceptional

28 Nov 2025

Sharon

Very good stay. We’ve been visiting for 30 years so know the hotel well

Partner