Oulton Hall Hotel Spa and Golf Resort

10/10

Exceptional

01 Mar 2026

Elena

I enjoyed my stay and found it very relaxing.
The only recommendation is to paste a description in the lift to help guests find their way around

10/10

Exceptional

21 Feb 2026

Roger

Spotless room,nothing eas to much trouble for the staff,they were lovely.

Partner

10/10

Exceptional

21 Feb 2026

jonathan

Amazing hotel, really enjoyed our stay

8/10

Excellent

21 Feb 2026

Nick

Read nice room, great breakfast, bar area lovely

Friends_and_family Friends

10/10

Exceptional

19 Feb 2026

Kelly

Lovely hotel, friendly staff.

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

David

Service and staff were absolutely fantastic. Very polite from booking in. To checking out.
A great visit so have had to book again. Exceptional afternoon tea. Loved the drawing room. Bedrooms are great.

The background music in thr longes a little loud for back ground. That’s my only criticism.

Partner

6/10

Pleasant

14 Feb 2026

Philip

Couldn’t fault the room really, only problem was the shower you had to be so close to the as the water tricked out the monsoon head

The food in the restaurant was below par and our mains came around 50-1hr after our starter, glad we didn’t opt for the £100 tomahawk!! We would have had a desert but didn’t want to risk it

The breakfast was a lot better albeit but the bacon was fairly cold

The health spa is fantastic apart from the jacuzzi could do with an overhaul to keep it up with the rest of the spa facilities, some jets are Bailey working and others are OTT! Also people keep having to get out the jacuzzi to start the jets

The grounds are fantastic and the decor is sublime. Conclusion better food and slightly better service in the restaurant

Partner

6/10

Pleasant

13 Feb 2026

Adrian

The hotel is very nice and the staff are very friendly and helpful, however, we were disappointed with the stay overall. We stayed in a classic (cheapest) room and although the bed was comfortable the furniture in the room was cheap and the wardrobe rickety. The spa was one of the worst we've experienced, the pool overly cold as was the steam room and the jacuzzi. The restaurant used to be something special, not anymore. The food was ok but we were looking for something more than a mid range pub menu. Breakfast was also poor, we've had much better choice and quality in a premier inn. We've stayed at this hotel three times and this will be our last. We've stayed in much better hotels for the price.

Leisure Partner

2/10

Poor

10 Feb 2026

Daniel

Unfortunately, this stay was very disappointing. I was kept awake for most of the night by a loud, constant buzzing noise in the hallway outside my room. I contacted reception twice during the night and was later told it was caused by a valve that couldn’t be switched off, so nothing could be done.

After such a poor night’s sleep, I tried to rest in the morning, only to find the shower had no hot water at all—just freezing cold. Overall, the lack of sleep combined with the hot water issue made the stay far below expectations.

4/10

Poor

09 Feb 2026

Makeda

We stayed here recently and unfortunately left feeling quite uncomfortable and unwelcome.
The bed and pillows were extremely uncomfortable, which made it difficult to sleep. The room was also unbearably hot at night, even with the radiator turned off. The air conditioning was not working, and although reception said they would bring a fan, this never happened.
We enquired about having breakfast brought to the room and were told by a receptionist that this was not an option, and that we could instead take plates of food back to our room — which completely defeats the purpose of room service. The following morning, I checked the hotel website to confirm breakfast times and saw that breakfast in bed is in fact offered. I also later saw a breakfast trolley being prepared and taken to a guest room, which is what prompted our original question.
At breakfast, we were offered hot drinks. I asked for a coffee and was told I needed to get it myself from the machine. Shortly after, I overheard the same staff member, while laughing, telling a colleague that I had asked for a coffee and that she had said no — only to then see her bring a coffee to another table.
My partner and I have stayed in many hotels and do not expect perfection, but we do expect to be treated consistently, respectfully, and with basic courtesy. Unfortunately, this stay made us feel singled out and unwelcome, which really overshadowed the experience.

Partner

2/10

Poor

02 Feb 2026

jodie

Booked for my birthday and the room we 1st got was mucky so they moved us to another room wen we realized we left r car keys in the 1st room we asked a member off staff to collect the keys for us but said there was no keys in the room but i knew 100percent they was so had to get a taxi home was very rude about the keys and wen outside waiting for taxi i saw loads ov rats 🐀 whitch was horrible to see n so scary they were jumping all over wen i told the reception staff n look outside she just shrugged her shoulders n said aww well wot can i do really disgusting behavior Also soon as i retured home she rang me saying she found my keys 🔑 wot a joke honestly she must have had them all the time just t been awkward not very professional wont be booking again the breakfast was appouling too

2/10

Poor

26 Jan 2026

John

The hotel had been completely overtaken by a very large and somewhat lawless wedding..., reckless parking outside and along the avenue, lounge taken over by hairdressers, make up assistants, bar extrememly rowdy, heavy security presence at hotel entrances, unsupervised children up and down the corridors banging on all the bedroom doors, late night shouting and arguing outside and inside, security questioning when trying to enter the hotel, police called to enforce removal of vehicles blocking driveway, the list is endless.
Two nights of this is neither restful or relaxing or enjoyable. Quite an intimidating environment.

Friends_and_family Family

6/10

Pleasant

26 Jan 2026

Paul

The room was spacious and large enough to accommadate 2 double beds. Instead it had a double which was 2 large singles pushed together and a pull out bed which was so uncomfortable it couldnt be slept in. We all slept in one bed. No dressing gowns were in the room. The bar meals were expensive and were standard if not poor. The staff were polite

Leisure Family

10/10

Exceptional

25 Jan 2026

Michael

Staff at Oulton Hall are the stand out feature. From check in to Oliver in the restaurant to the waiting staff at breakfast, all are well above expectations.

Old school service where staff wait for you to pass rather than rushing to get where THEY need to be is actually quite refreshing these days.

Can some things be improved, sure but this hotel has a lovely pool, great dinner and breakfast and just a lovely vibe.

Check it out, for the most of us, it’s a wonderful experience.

Leisure Partner

10/10

Exceptional

24 Jan 2026

Paul

Beautiful hotel and grounds, and excellent Spa and wellness facilities

Partner

6/10

Pleasant

21 Jan 2026

Arti

Nice room - Shower gel/bath should be provided also slippers would be useful .
Dinner told half an hour wait at the bar before we could order as kitchen to busy at 7pm.
Breakfast pastries cold and stale but rest of continental breakfast was very good.
Cooked breakfast not great quality. Staff very attentive.

10/10

Exceptional

15 Jan 2026

Anthony

Great staff. Very warm welcoming environment +++

8/10

Excellent

14 Jan 2026

Clare

Just returned

10/10

Exceptional

10 Jan 2026

GARY

Clean room
Nice staff

Leisure Partner

6/10

Pleasant

07 Jan 2026

Geoff

I feel the kitchen lets the hotel down. There were errors, some minor, in all our meals, for a 4* hotel

Partner

10/10

Exceptional

05 Jan 2026

Heather

Clean and comfortable room. Very comfy beds and pillows.
Courteous, efficient and friendly staff.

Partner

8/10

Excellent

03 Jan 2026

Alan

Second visit and it did not disappoint. Amazing venue with stunning grounds. Staff very friendly and breakfast was nice, with a vast variety of hot and cold foods to choose from.

Only really negative was pool was cold and slight draft in steam room and sauna. This can be easily fixed and would not discourage anybody from staying at this venue.

Leisure Family

6/10

Pleasant

31 Dec 2025

Ayesha

We’ve stayed here 5/6 times now and the rooms are just so tired. The room was cold and very noisy. The bathroom was old and dirty and the shower flooded the floor due to no seal under the tiny shower screen. The staff in the restaurant could not care less about anything and rather than just take a credit card for any purchases, £50 was deducted from our card with no mention as a contingency. We stayed in August 2025 and this never happened. Not worth the money anymore unfortunately.

Partner

8/10

Excellent

31 Dec 2025

Heather

Hotel was clean and comfortable, however we had a disappointing restaurant experience.

Partner

8/10

Excellent

29 Dec 2025

Sandra

The function room was too cold for many of us on Saturday night.

Leisure Friends

4/10

Poor

22 Dec 2025

Nicola

Ran out of hot food at breakfast, staff seemed stressed. The pastries were definitely not fresh, they were stale and inedible. The room was OK, but needs attention. Scuff marks on doors, paintwork chipped, lighting system was a nightmare (old and didn’t work properly) nowhere to alter the temperature in the room. An old thermostat on the wall, which wasn’t in use, so everyone was too hot.

Girl on reception when we arrived was miserable and not very welcoming.

I don’t know why I had to pay £50 holding deposit, I travel a lot and never had to do that anywhere else?

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

Margaret

A return to a favourite hotel, looking beautiful with all the Christmas lights and decorations.
Our room was clean, comfortable and spacious. The menu had changed slightly and we enjoyed a lovely meal.
We will return.

Partner

10/10

Exceptional

15 Dec 2025

Francis

great stay, staff awesome in general, especially the guy in the restuarant who came and spoke to my children in the evening and the morning, and offered to get them pancakes etc, boys felt really special and enjoyed the visit, also loved the pool and the room was also very good. will come back again

Leisure Family_with_children

4/10

Poor

13 Dec 2025

Matt

Hotel in itself well maintained and as expected

Our room whoever had lights coming on all the way thru the night - 4 or 5 times, must have been a faulty panel or something but it scared the kids and we obviously got no sleep

Managers view was should have reported it then. And would have moved us rooms - not practical with 2 kids and loads of stuff. Focus was getting them back to sleep

25% refund offered - my view should be closer to 50% as literally no sleep and ruined our plans for Xmas markets with a past tired family

10/10

Exceptional

13 Dec 2025

Neelam

AC in my bedroom was not working can hear door banging through out the night other then that room was great

Business_and_leisure Partner

8/10

Excellent

11 Dec 2025

Saffron

room was nice only think i would say is to stay 1 extra hour it’s £25 bit pricy

Leisure Partner

10/10

Exceptional

10 Dec 2025

jennifer

Attentive staff very polite
Just a lovely break

4/10

Poor

10 Dec 2025

Bal

Very disapppinted with my check-in experience. Was given

10/10

Exceptional

09 Dec 2025

Michelle

Yes

Friends_and_family Family

6/10

Pleasant

06 Dec 2025

Nichola L

Disappointing. Very expensive average food. Tired interior, facilities not really top notch. Do nothing at all to ensure disabled parking spaces are not filled with the cars of clearly very rich very lazy people.

Partner

8/10

Excellent

06 Dec 2025

Eric

Excellent rooms

8/10

Excellent

05 Dec 2025

Matthew

Lovely building and friendly staff, moved us into a different room no problem as the gutter was leaking in our first room with heavy rain. Nice health club and food was fantastic

Partner

6/10

Pleasant

04 Dec 2025

Russell

Had an adjoining room and the adjacent room was quite noisy. Noise always amplifies with an adjoining door.
Breakfast wasnt as good as normal with Bacon, Hash Browns and Fried Bread significantly overcooked.

Business

10/10

Exceptional

04 Dec 2025

Mark

Very nice hotel. No complaints

Self

10/10

Exceptional

01 Dec 2025

Beverley

Reception check in and check out excellent

Leisure Partner

10/10

Exceptional

30 Nov 2025

Christopher

Great staff, beautiful food and an enjoyable stay overall

Partner

10/10

Exceptional

30 Nov 2025

Jemma

Everything ! Newley refurbished room is beautiful , The complimentary bar was also a big bonus .
Breakfast amazing and fresh .
Staff are all lovely and willing to help at any time.
Everywhere was spotlessly clean .

6/10

Pleasant

30 Nov 2025

Tracy

Loud guests at 1am on floor 2, then outside could hear loud guests and the spa was very busy.

Partner

8/10

Excellent

29 Nov 2025

Eric

A great experience from checking in at the front desk and checking out : in between, the rooms, staff, food, cleanliness, general ambience was excellent.

Leisure

10/10

Exceptional

28 Nov 2025

Sharon

Very good stay. We’ve been visiting for 30 years so know the hotel well

Partner

10/10

Exceptional

27 Nov 2025

Matthew

Everything was great, lovely room, very comfortable bed, nice breakfast

10/10

Exceptional

24 Nov 2025

David

Only there a Short time didn't experience the spa unfortunately but will next time . Hotel was beautiful staff were lovely . Room was beautiful 😍 couldn't of had a better 1st stay will be using this every time we visit Leeds from the south . Thank you so much Maddy and David

Business

4/10

Poor

22 Nov 2025

Michael

Little amenities in the room
Poor front desk
Rude spa staff
Coffee machine in restaurant was terrible

10/10

Exceptional

21 Nov 2025

Jade

Really well priced for a hotel with beautiful surroundings, great facilities & a nice breakfast too. Will definitely be returning.

Leisure Partner

10/10

Exceptional

17 Nov 2025

Pravina

Everything about the hotel was excellent.
Atmosphere was ambient and staff were always helpful and provided excellent service.
Would definitely recommend this hotel to our friends and family.

Leisure Partner

6/10

Pleasant

16 Nov 2025

Sonya

Room decor and furniture was tired looking but clean and beds comfortable

10/10

Exceptional

16 Nov 2025

Mark

Room was great and well worth the upgrade. Restaurants were lovely

Partner

10/10

Exceptional

14 Nov 2025

Michael

Hotel spotless , staff really friendly and professional - food was fabulous !!

Friends_and_family Friends

10/10

Exceptional

12 Nov 2025

Steven

All a wonderful experience.

Business

10/10

Exceptional

11 Nov 2025

Lara

The room was very comfortable and the Spa was very relaxing

6/10

Pleasant

11 Nov 2025

Naomi

Staff very friendly and attentive, the bathroom was a little dated. The fire alarm went off a couple of times on the night and again in the morning quite early. Not the best night we’ve had at Oulton hall

Partner

6/10

Pleasant

09 Nov 2025

Zoe

Check in was fine and the room was cosy but the air con didn’t work and the room was too warm we had the window open but both me and my partner ended up with bites all over and we also had loads of ladybirds in the room and one was in the bed, this resulted in a very poor night sleep, also booked the ‘love’ package which included Prosecco but they didn’t put any glasses to have it in also was told it included chocolates which we didn’t get

Partner

10/10

Exceptional

07 Nov 2025

Sarah

Beautiful public areas. Comfortable room - very dog friendly- lovely public waiting staff - excellent massage with Medina

Partner

8/10

Excellent

06 Nov 2025

sylvia

Staff,cleanliness, breafast, lounge staff & butlers, snacks anytime .

Partner

10/10

Exceptional

06 Nov 2025

Sharon

We really enjoyed our overnight stay at this hotel. It provided excellent value for money.
Parking was easy & free. The dinner menu offered various options. We found the staff to be polite, courteous, friendly & helpful.
The spa was lovely to relax in for a couple of hours.
We upgraded our room to a premium room. It was recently refurbished, spacious, tastefully decorated, and well equipped. The shower was excellent, no bath.
We will definitely stay again.

Leisure Partner

10/10

Exceptional

04 Nov 2025

Damien

This hotel was fantastic very well presented great staff rooms was great
Spa was great for couples or family

Give this one a go

Partner

10/10

Exceptional

04 Nov 2025

Janet

Lovely hotel and grounds, friendly helpful staff, nice food, convenient situation. Dog friendly but we could only eat in the Champagne Bar and it would have been nice to have had access to the main restaurant menu. Breakfast was excellent.

Partner

10/10

Exceptional

04 Nov 2025

Hetal

Everything

Friends_and_family Family

2/10

Poor

01 Nov 2025

Andrew

A 4* hotel with all the class and charm of a reform party conference. Rude staff that are about as helpful as a healing crystal

10/10

Exceptional

01 Nov 2025

Robert

Lovely friendly staff every person was a pleasure to deal with. Breakfast and evening meals were excellent. Room clean and comfortable. Pool was great but very busy as it was 1/2 term.

10/10

Exceptional

29 Oct 2025

michael

Beautiful hotel. Nice furnishings. Friendly staff

Partner

10/10

Exceptional

29 Oct 2025

M

Clean room, welcome

Friends_and_family Family

10/10

Exceptional

28 Oct 2025

james

Lovely hotel

Partner

8/10

Excellent

28 Oct 2025

Margaret

Yes

8/10

Excellent

27 Oct 2025

Tanya

Fantastic stay, only disappointment was the food at dinner. Starter and desert were ok but main was positively tasteless. Thank you for the fantastic room and service though!

Friends_and_family Family

4/10

Poor

26 Oct 2025

Iolanda

We were blocked in the car park. Lots of young staff inexperienced a couple of the English girls were snotty and inpolite. When we called reception there was no answer def a 3 star hotel

Leisure Family

10/10

Exceptional

26 Oct 2025

Hine

Amazing stay had with my partner. Hotel and room was very clean with the friendly helpful staff. We took the train into Leeds for the day and with only a short 20 minute walk to the station was a perfect location. Although we didn’t have any treatments we made use of the spa each morning to start the day. A perfect getaway enjoyed, would definitely recommend to anyone wanting to just get away and relax!

Partner

10/10

Exceptional

26 Oct 2025

Roxanne

Beautiful setting, lovely staff. Great food

Leisure Family_with_children

8/10

Excellent

24 Oct 2025

Jemma

Beautiful hotel but check your bills

Although breakfast was popular I didn’t find enough healthy options for myself.
On 2 ocassions on our 2 night stay, bills were not updated to show wnat we had already paid for so my advice is to check every bill carefully. One was the prepaid add on dinner allowance that they offer and the other was the room payment which had been paid for at time of booking.
Staff were very courteous if not fully
Also a lack of vegetarian and vegan options - I was told that they did have a vegan menu but it wasn’t available.
Spa facilities are better than average and spa treatments were very good.
Beautiful decor and good ambience.

Partner

8/10

Excellent

18 Oct 2025

Helen

The staff were very attentive, and were always engaging and on hand to help.

Partner

6/10

Pleasant

09 Oct 2025

Margaret

Great to be back. However was given a room that was the furthest away from reception. Plus a couple of niggles - the lighting in the room was poor and so difficult to see to dry my hair or put on make up. Didn't experiencing this last time we stayed.

Partner

10/10

Exceptional

09 Oct 2025

Donna

Brilliant night

10/10

Exceptional

01 Oct 2025

Gillian

Fabulous! Beautiful hotel, with magnificent public spaces and glorious grounds. The staff were delightful.

10/10

Exceptional

30 Sep 2025

John

Spa & pool facilities very good, food and service good, surrounded by beautiful scenery.

Partner

10/10

Exceptional

29 Sep 2025

Awel

Lovely stay!

10/10

Exceptional

27 Sep 2025

Peter

Excellent

Partner

8/10

Excellent

27 Sep 2025

COURTLAND

The Hotel Staff were exceptional. Not sure if washcloths are important for other travelers , but this is a staple in the US.

Business

10/10

Exceptional

27 Sep 2025

Jo

Beautiful hotel, lots of EV Charging

Business Self

8/10

Excellent

27 Sep 2025

Nina

Beautiful setting - rooms need upgrading

The public areas (reception, library, foyer, dining rooms) are beautiful and the staff are very welcoming and professional, however once you get beyond the elevator doors, the bedrooms and corridors are in need of refurbishment. Whilst very clean the fixtures are dated and worn, and the grout and sealants in bath/shower are stained. Both our towels were also stained.
The pool and spa area is very nice but could also do with a deep clean to the tiled area (everywhere) to remove limescale and mould stains.
Breakfast excellent.

Business

8/10

Excellent

22 Sep 2025

Wai Ying

Very nice, but they over-charged me for my dinner, and haven’t responded to my request for a refund.

Friends_and_family Friends

8/10

Excellent

22 Sep 2025

Sophia

Very comfortable stay. However I was disappointed that the bed was dirty on arrival and I had to request it be changed, it would have been easier and quicker to swap me to a new room especially arriving late in the evening after a long day of travel.
I also couldn’t get a dairy free latte at breakfast and had to get one in the bar and pay in additional to breakfast. Usually have nothing to complain about but felt I had to this time as it’s usually perfect there!

Business Self

10/10

Exceptional

19 Sep 2025

Sunita

Great clean rooms, nice restaurant, great grounds to walk, very relaxing

Leisure Partner

10/10

Exceptional

16 Sep 2025

Dan

Oliver was fantastic in the restaurant really looked after us and my our child and kept him entertained. It made dinner time much easier, thanks from Dan Hands. Lots of electric car chargers here that didn't appear on zap map but you should never be short of getting a spot. really good facilities. would certainly stay again.

Leisure Family_with_children

10/10

Exceptional

08 Sep 2025

Alison

Excellent staff, spacious room, good restaurant and sitting areas, lovely pool.

Leisure Family

8/10

Excellent

08 Sep 2025

Verified traveler

Hotel tired and unattended.....

Hotel is graudually going down in standards, food is low quality, breakfast disorganised,
Many staff inexperienced or untrained.
Pity to see it falling from what was once a great hotel.

Partner

10/10

Exceptional

05 Sep 2025

Maria

Lovely Spa plus we had our dog with us and she was made very welcome

Leisure Pet

10/10

Exceptional

02 Sep 2025

Barry

nice place to stay, great for golfers

10/10

Exceptional

31 Aug 2025

Jacob

Highly recommend

Leisure Partner

8/10

Excellent

30 Aug 2025

Matthew

Property is extremely beautiful, the bathrooms in the rooms could do with an update

6/10

Pleasant

29 Aug 2025

Sarah

Very slow service in the champagne bar 2 members of staff with a few peoppe queueing and only 1 staff memeber serving the other one was stood drying one glass. Was there for a charity event and thibgs had been taken from the room set up the night before

8/10

Excellent

27 Aug 2025

Julie

Love Oulton Hall and the grounds are beautiful and thoroughly enjoyed our stay! Just a couple of things to mention!

Firstly I ordered A posh finger wrap which said was cod goujons and was very disappointed when it arrived as it was fish fingers, and of very poor quality, they didn’t even resemble fish! I think
at £13.95 they should be goujons as I would hardly call fish finger POSH!

Secondly lack of staff on reception which made checking in take 40 mins.
Stressed waitress in Champagne bar again lack
of staff.

I contacted Reception as I had forgotten a toiletry and was told they would send someone up with it but it never arrived!

Must say it didn’t detract from a lovely stay and they may seem trivial but I think they need addressing.

Leisure Partner

8/10

Excellent

25 Aug 2025

Gillian

Great, friendly hotel

Have stayed here 3 times now & never fails to disappoint. However on this visit we were put on the 3rd floor which was not a problem until the evening. Felt like the disco from the wedding reception was in our bedroom which went on til after midnight. Maybe put wedding guests in these rooms. Would not put me off going again but maybe request not to be put on the third floor.

Partner

4/10

Poor

25 Aug 2025

Andrea

Room was shocking and staff rude

I was in room 351 the bathroom was a disgrace the rest of the wedding party were all located together when I asked why the guy was quite rude and said there was nothing t he could do. Checking in the lady told me I had a view over the golf course???? It was a massive busy could see nothing hence why I checked out so early

Friends_and_family Family

10/10

Exceptional

20 Aug 2025

David

My stay was excellent from start to finish check in staff to breakfast quality and staff, will definitely stay again

Business Self

10/10

Exceptional

20 Aug 2025

Kate

Lovely place to stay