Name: Thorpe Park
Address: Century Way,Thorpe Park, 1150, Leeds, LS15 8ZB, GB

10/10

Exceptional

29 Jun 2026

michael

From friendly reception staff to the bar and breakfast staff it was a great stay overall. Large hotel rooms with sofa bed, tea and coffee facilities with the bonus of water coolers and fresh milk on every floor for your stay really nice touch. Breakfast was as good with a full buffet selection and a few special items to order a la carte style. Beautiful hotel would recommend and stay again when in the area. Thank you all.

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

iaford

A bit of a disappointment. We have stayed here many times before and were looking forward to our stay which we had booked with our club card vouchers. To use the vouchers we had to book through a third party site. On arrival we were made to feel like second class citizens by a receptionist who told us we would have to pay extra for the car park and the spa if we wanted to use it. We were told the car park would be refunded if we spent over £20 pp in the restaurant. This was a massive faff in the morning as we hadn’t taken a receipt so were sent back to the restaurant to look it up!
We then found there were no robes or extra towels for use in the spa. The lovely staff at the spa apologised and said we should have but they were often missed by housekeeping. They said they didn’t have spares there and to ask at reception. The receptionist initially told us we couldn’t have them as we had booked through a third party (again!) and grudgingly got some when I said the spa had told us we should have had them, The spa was very busy and there weren’t any spare loungers or chairs but the was a separate room with daybeds in. We ate in the restaurant in the evening which was overpriced (£10 for 3 prawns which had been victims of shrinkflation! & £30 for a steak without any chips or sides and an extra £4,50 per sauce!) we also had 2 drinks - a glass of wine and a beer and the bill came to £117..
The breakfast in the morning was very good and they catered well for different tastes.

Partner

4/10

Poor

22 Jun 2026

David

This was our second visit for our 29th Wedding Anniversary as the first time was fantastic from start to finish so we thought we would return.
We booked a room with breakfast only to be told we hadn’t booked breakfast.
Last time we were not charged to use the swimming pool and this time the receptionist charged us.
When I told the receptionist we had booked breakfast she instantly dismissed it and said it wasn’t on her system.
When we went to our room I searched and luckily had a booking receipt to show we had breakfast included.
We then had to go back down to reception and asked for a refund as she charged us.
The worst part of our 2 night stay was the room was not cleaned and didn’t have clean towels so apparently if you want your room cleaned you have to scan a QR code to let house keeping know you would like your room cleaned.
It would have been nice to have been told this as we had to go back to reception to ask for some clean towels.
It’s such a shame as our first stay was lovely and we honestly thought it would be just as lovely for our wedding anniversary.

Partner

10/10

Exceptional

15 Jun 2026

Jane

Not the Spa NA. Dining room very very noisy
Breakfast excellent.

Self

2/10

Poor

20 May 2026

Mohammad

Awful experience with the manager , very rude! Offered a refund for the early check in but not for the one nights stay I didn’t stay for, due to several issues

Self

10/10

Exceptional

18 May 2026

Warren

From the moment you arrive staff are friendly and polite rooms are clean. I cannot say a bad word about this Hotel it was just amazing from start to finish

Partner

8/10

Excellent

16 May 2026

philip

Room fine ,bar fine did not use amenities

Partner

10/10

Exceptional

13 May 2026

Peter

Great hotel, would stay again

10/10

Exceptional

12 Apr 2026

RICHARD

An enjoyable one night stay at a hotel where the positive features far outweigh any minor niggles. Attentive and pleasant staff, excellent food, well presented and served in a timely manner. Rooms just bordering on the need for some love and attention, although White Stuff toiletries do a good job in diverting attention from the nasty stain on one of the seats.
Decent enough spa facilities, although it would be helpful if the price to swim were included in the booking price.

Partner

8/10

Excellent

16 Mar 2026

Sofia

The tv didnt have much but the room itself was lovely

10/10

Exceptional

06 Mar 2026

Aaron

Quick overnight stay. Lovely hotel with spacious rooms. Good breakfast with plenty of options.

10/10

Exceptional

28 Feb 2026

Maureen

Courteous and helpful staff, clean room and spa, excellent facilities. great service in the dining room and room service. Thoroughly enjoyed my weekend's stay - wish I'd booked for longer!

Self

6/10

Pleasant

12 Feb 2026

Harriet

After paying a or for a room, then having to pay £12 to park and an additional £15 to use the gym I thought was excessive. Then the bed in the room was covered in long black hair so ended up moving rooms. Dealt with well, and was given a much nicer room, but then did question the cleanliness

Business

10/10

Exceptional

09 Feb 2026

Peter

Very clean hotel & excellent staff. Also good breakfast.
Only negative point, thermostat in room 402 did not turn off the blower heating completely so room was too hot overnight

Partner

8/10

Excellent

31 Jan 2026

David

Room nice but cold and couldn’t work heating easily . Staff polite and Michael in the restaurant was fabulous. Fresh milk for brews nice touch

Partner

6/10

Pleasant

30 Jan 2026

David

Staff were friendly and helpful, on arrival the bathroom hadn’t been cleaned properly there were still hairs on the bathroom floor, the shower didn’t have much pressure.
The gym was good with decent facilities but the sauna and steam room were really busy right up until the closed. The changing rooms were really dirty, floors soaking wet with wet wipes laying around.
It was an ok stay but didn’t feel like it was value for money because of the negatives mentioned above

Partner

10/10

Exceptional

23 Jan 2026

Greg

Amazing hotel, adequate spa. Whilst the pool is slightly warmed it quickly turns cold and it is missing a jacuzzi badly. Service in the hotel is second to none, every meal was lush and breakfast especially good. All the staff were courteous and prompt with any request. Would definitely stay again in a heartbeat, just leave the trunks at home.

Partner

6/10

Pleasant

23 Jan 2026

RONALD

Nice hotel. Modern room with a decent bed. Good breakfast. Friendly staff. Disappointed to find that when you book through Expedia you have to pay extra at the hotel to use the pool and spa (£30 I think it was). I think you also pay extra for parking although the hotel waived that for us. So that why I downgraded to 3 stars (Expedia needs to make it clearer when you book).

Leisure Partner

6/10

Pleasant

21 Jan 2026

Arti

Room was nice, bathroom at bit tired.
Breakfast could of been better.

Business Partner

8/10

Excellent

10 Jan 2026

Denise C

The staff

Business

10/10

Exceptional

02 Jan 2026

Lillian

The room was spacious and the bed was very comfortable. The highlight for us were the friendly and helpful staff in every department from checking in, to the bar staff, breakfast staff and those in the Spa. We were very impressed, you choose your staff well, 1st class. We really enjoyed spending the day in the Spa, excellent pool.

Partner

6/10

Pleasant

22 Dec 2025

Kashiff

Room is has a double bed and not a king size bed.
Shower temp keeps changing while using it as it goes from warm to boiling hot randomly.
Otherwise it’s a nice hotel in a great location

6/10

Pleasant

20 Dec 2025

Richard

Not happy with the extra charges for parking and use of the leisure facilities. In future I will stay in a hotel that keeps their services inclusive within their price.

6/10

Pleasant

18 Dec 2025

Iain

On arrival, there was no communication about times for dinner. I found out by chance that no food is served after 8.30pm. Other customers were asking for food in the restaurant and were turned away.

Business Self

10/10

Exceptional

14 Dec 2025

Zein

Loved the location.

Leisure Partner

10/10

Exceptional

01 Dec 2025

Keith

Nice hotel, friendly and professional staff.
The bed was not at all conducive to my back

Partner

10/10

Exceptional

19 Nov 2025

Oghenovo

Posh place

6/10

Pleasant

26 Oct 2025

Joe

Everything was outstanding in terms of facilities. The room was comfortable, warm and fantastic. The pool area was brilliant.
The big let down for us was the staff. The reception staff were outstanding. The restaurant staff were extremely poor. No care or attention. The spa staff were rude and uncaring.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Aiden

Everything

10/10

Exceptional

13 Sep 2025

Nichola

Nice relaxing stay. Friendly helpful staff

Nice relaxing stay. Friendly helpful staff

Partner

10/10

Exceptional

03 Sep 2025

Philip

Great wedding

Great trip. Excelle t wedding venue. Staff excellent. Bar prices a bit high and i think the air con could do with being turned down.

Friends_and_family Family

8/10

Excellent

30 Aug 2025

hayleigh

We stayed with our 4 year old son, when we got to the room there was a small rob, slippers, travel set of shampoo etc along with juice and a couple of extra treats for him. It was a really nice touch! The room was plenty big enough for the three of us. Breakfast was great. Only thing I would say is that parking is fairly expensive and the extra fee to use the pool is disappointing. Other than that it was a great stay

Leisure Family_with_children

10/10

Exceptional

28 Aug 2025

Mohammed Ajmal

Lovely

10/10

Exceptional

28 Aug 2025

Mohammed Ajmal

Lovely

Leisure Family

10/10

Exceptional

27 Aug 2025

Daniel

Amazing Spa Break

Amazing stay for the wifes birthday - spa is really good we go to a lot of spa breaks but this is up there with the bedt food was excellent and really loved the outdoor terrace area for a drink.- a massive thanks to Skye on reception who gave us a warm yorkshire welcome and made sure our stay was the best.

Partner

10/10

Exceptional

16 Aug 2025

Sue

We stayed here for two nights whilst attending an event locally and it was excellent, we particularly liked the availability of fresh milk and cold water at the end of the corridor. We also ate in the restaurant on two evenings and the food was delicious. Would definitely stay there again!

Leisure

10/10

Exceptional

09 Aug 2025

Vishav

Nice

10/10

Exceptional

23 Jul 2025

Nicki

Amazing hotel, made our 6 year old feel
Special with slippers and dressing gown in her size laid on her bed

Leisure Family_with_children

4/10

Poor

18 Jul 2025

Erin

Got no sleep. Guests in and out of rooms, talking on the corridor, shouting in rooms.

Business

10/10

Exceptional

02 Jul 2025

Steven

Recommend

Nice gym, good pool area, good bar service. Rooms big and comfy

Business

10/10

Exceptional

25 May 2025

Thushara

Love love love!

This was such a wonderful stay. The staff were most welcoming and accommodating. Absolutely loved the room and the entire visit. Cannot recommend enough!

Business

6/10

Pleasant

18 May 2025

Craig

Additional Gym Fees!!

Dont like the fact they charge extra for gym and parking withiut making it clear at the point of booking.
If you are paying over £100 per night specifically.for a hotel with a gym, you dont expect the staff to slap and extra £15 on the bill to use it!!

There are many options in the area which me and my colleagues will use instead.

Business

8/10

Excellent

17 May 2025

Beverley

Overall comfortable, Breakfast was good, Spa was ok , the jacuzzi was out of order.
The food & drinks were not great in the restaurant. should shandy be fizzy? Mine was flat , when I pointed it out and it was taken away I was told bitter is flat! The bitter Also looked more like larger in colour pale, I was charged for the one taken away.

Coffee machine didn’t work, got a replacement quickly, The room was comfortable, The spa treatment amazing. I would go again but not eat in the restaurant.

Leisure

8/10

Excellent

04 May 2025

Verified traveler

Relaxing stay

Staff were very friendly and helpful. Spa was very nice

Partner

6/10

Pleasant

24 Apr 2025

Verified traveler

Stayed at this hotel before. Hotel is nice, staff is friendly and helpful. Spa is great.

What I'm disappointed at is even though I was able to get better offer through hotels.com, at the end I paid more.
As if you book directly with hotel, you get free parking and free spa entry included in room rate.
Booking through hotels.com, you have to pay for both on top of room rate. Also, hotels.com guest get the room with not the best view and location.

6/10

Pleasant

16 Apr 2025

Adam

Great hotel and very nice. However I wasn’t aware when booking that use of the gym and spa facilities would be an extra £15 along with £12 for 24 hours parking. That’s the only thing for me that let it down. Other than that, great stay.

Business

10/10

Exceptional

14 Apr 2025

Esmail

Great hotel, spa and swimming pool facilities were good and the dining options were decent- breakfast was 10/10

Staff were very helpful and friendly

Self

10/10

Exceptional

27 Mar 2025

Darren

Great hotel would highly recommend

Friends_and_family Friends

2/10

Poor

04 Mar 2025

esosa

Dont know where to start!

There was a feeling of u safe in the property from when i parked my car in the car park to when I entered my room.

If not that i was tired and arrived at night, id have left for another place.

Staff were not welcoming at all and spoke as though not interested in their job.

I ordered dinner to my room and it came uncovered having travelled a far distance from the restaurant area where i ordered it from- how grim!!!the plates looked old, uninviting and dead.

The room was tattered, with mouldy and rusty walls. The moment i stepped into the bath for a shower, the curtains and rods fell. Everywhere looked irritating with a rusty sink which i couldn't brush om And there was a foul smell in the room that made me feel sick.

Bathroom had a sticker that says slipper bath and they did nothing such as provide a math to protect you!

The room door had a sticker which said lock your door which told me that i easnt safe- i prayed to God for protection that night and come morning, i said a prayer of thanksgivung and ran out skipping breakfast, ofcourse!

Business Self

6/10

Pleasant

02 Mar 2025

Mick

payed for a 1 night stay in a premium room that was not cleaned properly and the buffet breakfast was a shambles i queued for 15 mins for a hot breakfast when i prebooked a time for the breakfast only to be told on arrival at the hotplate that i needed to preorder my poached eggs at the table. There was not notice of this and the breakfast staff service was shocking

Leisure Partner

10/10

Exceptional

25 Feb 2025

N J

Great stay including pool and restaurant.

Partner

10/10

Exceptional

15 Feb 2025

Ojo

cleanliness and food

10/10

Exceptional

10 Feb 2025

Mohammed Ajmal

Lovely weekend stay here again, as always Andy on the night shift was extremely welcoming and always has a smile on his face no matter how late it is. Lovely clean hotel.

Leisure Partner

10/10

Exceptional

04 Feb 2025

Jane

Well located.
Staff very friendly and helpful.
Enjoyable meal in restaurant & orangery
Relaxing treatments in the spa
Good facilities in the room

10/10

Exceptional

02 Feb 2025

Shannon

Amazing stay with my daughter

Me and my daughter stayed and we loved it. The children’s spa dressing gown & slippers with activity colouring set was a lovely touch for my daughter. The staff were super friendly and the restaurant staff. The spa is great for families and accommodating for children. It was perfect we had an amazing night so thank you again for the amazing service!

Friends_and_family Family

10/10

Exceptional

31 Jan 2025

Roselyne

the room was excellent and the swimming pool , staff are very welcoming and very professional

Business Family

10/10

Exceptional

12 Jan 2025

Ashley

Me and my fiancé had a fantastic time at the hotel for a get away. The staff and facilities the food the rooms everything was absolutely amazing. we will definitely be staying agen some time in the future thankyou for our stay and see you agen soon.

Leisure Partner

10/10

Exceptional

12 Jan 2025

Mohammed Ajmal

Really lovely spa hotel, staff were very friendly especially Andy who checked us in and was always there every evening/night with the most welcoming smile and service.

Leisure Family

10/10

Exceptional

19 Dec 2024

James

Super hot

6/10

Pleasant

07 Dec 2024

Verified traveler

Called in advanced for a cot to be in the room. Confirmed again at check-in. No cot was in the room and we had to call 3 times for a cot.

£12 Charge for parking

Friends_and_family Family

6/10

Pleasant

04 Dec 2024

Helen

Short staffed - sadly disappointed..

Beautiful place, I wouldn’t hesitate to stay here if need be in the future BUT!! Service was very poor, very slow, 45min wait for food, the restaurant was pretty cold too and the drinks and food expensive, £2.75 for a handful of Japanese rice crackers! Improve the above and I’d happily recommend this hotel to friends and relatives.

Business

10/10

Exceptional

30 Nov 2024

Fauziya

Wonderful

Wonderful experience. Nice staff clean space

Partner

8/10

Excellent

31 Oct 2024

Preetvan

Convenience to my office and retail park, lovely rooms

Business Self

10/10

Exceptional

21 Oct 2024

Helen

Another lovely stay

We have stayed here a few times when visiting family. As always, the staff have been delightful. The pool is lovely. The room is well equipped and very comfortable. We will be back.

Partner

10/10

Exceptional

19 Oct 2024

Adam

Great hotel, consistent good service and decent property, very comfortable

4/10

Poor

07 Oct 2024

Kim

Nice hotel but poor staff

Arrived to a very poor check in lady with a chip on her shoulder.
I had stayed two weeks earlier and had booked through Hotels.com.
Lady seemed annoyed I hadn’t booked direct so proceeded to tell me I would have to pay for parking and for use of the leisure / spa facilities. This would add £30 to my stay. This never happened two weeks ago.
She didn’t tell me I had to book dinner so arrived to be told they were full but they managed to squeeze me in.
I will not return.

Business

8/10

Excellent

11 Sep 2024

Elaine

I really enjoy staying here but im disappointed with the parking fee but reduction if you but a meal .
Last time I stayed there was no parking fee .
Otherwise its a great place

Business

10/10

Exceptional

02 Sep 2024

antony

Very happy

Leisure Partner

8/10

Excellent

28 Aug 2024

Jonathan

very good for the price and well located. overall the hotel was great. the bathroom needed some maintenance which i told reception and i felt confident that they would deal with it.

good wine list and breakfast.

Business

10/10

Exceptional

27 Aug 2024

Roger

Hotel was 4.5 star as great facilities room and staff. We had evening meal and breakfast and good quality food and service. Super pool gym and spa made it a special stay. Also very convenient location near M1 junction yet still peaceful site.

Leisure Partner

6/10

Pleasant

27 Aug 2024

stephen

This hotel is great, a little tired and rooms are in need of some refurbishment. Rooms can be noisey when the hotel is busy.
Dining options are restrictive if you want a simple bite to eat, we dont always feel like some fine dining after a long day at work.
I am really dissapointed that given the premium rate charged for this hotel, breakfast is £17.95, Parking is £12 and to use the gym is £15. So depending how you book allow for an additional £45 to your booking.
My recommendation would be to book through Secret Escapes, free breakfast, Free parking, free gym and free bottle of prosecco.

Business Self

10/10

Exceptional

26 Aug 2024

Beth

.

Leisure

10/10

Exceptional

26 Aug 2024

Dave

Beautiful Hotel.

Leisure

10/10

Exceptional

23 Aug 2024

VICTORIA

Heaven on earth

This hotel is truly exceptional. The breakfast features a fresh and healthy selection, and the staff is both friendly and helpful. The interactive breakfast experience was a highlight for my child, who can’t wait to return. The spa and gym are impeccably clean and well-maintained.

Friends_and_family Family

10/10

Exceptional

23 Aug 2024

Matt

Ok

Breakfast needs organising better, despite being booked in at a time service was late by 15 mins, disorganised

Business

6/10

Pleasant

22 Aug 2024

Sean

the Heritage park hotel is in need of refurbishment and care to enhance the stay.

Mouldy furniture, urine soaked floor and raw food were some of the less desirable moments of my stay.

Bar was well stocked and the staff were very friendly in this section.

If you’re looking for an affordable stop off night, the hotel may service what you need. If looking for something more I’d look elsewhere.

Business Self

10/10

Exceptional

17 Aug 2024

Barzan

Fabulous place with great service, very friendly staff, everything is just perfect in this place

Leisure Partner

10/10

Exceptional

08 Aug 2024

Lauren

Really accessible and great for disabled people

Such a lovely stay in a Junior Suite - perfect for my disabled Grandad and his carers to be close by and have quality time with family in Leeds.

Carpark could be better as you need to pay extra for it if you don’t book directly, and then get the ticket validated every single time you go to leave.

Spa is lovely, but again, an additional cost if you don’t boom directly.

Breakfast delivered to the room was absolutely top rate.

Friends_and_family Family

10/10

Exceptional

04 Aug 2024

Nayyer

It was quiet and relaxing

10/10

Exceptional

04 Aug 2024

Keelie

Great time x

Leisure Family

10/10

Exceptional

02 Aug 2024

Philip

I couldnt fault our say here

Friends_and_family Family

10/10

Exceptional

30 Jul 2024

Verified traveler

Perfect little get-away!

Beautiful hotel& friendly staff. The pool area was lovely we didn’t want to get out! Please keep in mind this hotel has lots of members who come for a swim daily - and does get crowded, most of the time all ok though! We moved rooms as someone had requested ours on the second night - but we didn’t mind as we got a fresh clean room! Staff are amazing in the restaurant and everyone has a smile on their faces. Thankyou for a wonderful time!

Partner

10/10

Exceptional

29 Jul 2024

Chris

Fantastic hotel, great staff, good value.
Look forward to staying again sometime.

Partner

8/10

Excellent

21 Jul 2024

Amy

The hotel and spa are lovely. Staff were great, rooms are a good size & spa is well equipped.

We attended a tribute night which was great fun.

Wouldn't book again via hotel.com as it wasn't clear that there would be additional charges (spa & parking) Raised this with them but got nowhere.

Friends_and_family Friends

8/10

Excellent

15 Jul 2024

Zulfikar

Great value minor improvements required.

Overall a good stay especially for the price we paid.

Suggestions to management for improvement are:
• Cleanliness of pool area wasn’t great with rubbish littered about the deck chairs and loads of empty glasses
• Telephone calls weren’t answered on several occasions especially when we was on the way to the hotel and wanted to confirm we would be late checking in
• I wanted a larger robe and mentioned this to several staff who weren’t helpful or knew if this was possible
• 24 hour room service is advertised however not available as it has been stopped

But as mentioned, great value overall minor improvements would excel customer satisfaction further.

Partner

10/10

Exceptional

14 Jul 2024

Susan

Overnight stay

Check in was great. Room was ready even though it was before check in time.
Comfortable room. Could not get a breakfast booking before 10.30, so went into Leeds. No milk in machine after 11pm at night and still none in the morning.
Would definitely stay again though

Friends_and_family Friends

10/10

Exceptional

12 Jul 2024

Verified traveler

Excellent stay....love the idea that you can refill cold still filtered water and cold milk using glass bottles provided....stops the need for those milk pods and plastic water bottles

4/10

Poor

07 Jul 2024

Jane

The unexpected car parking fees of £12 per day for residents. There was no mention of this in the booking info or confirmation. The staff contacted prior to our stay to push a booking for dinner and spa but no mention of car parking fees.

Leisure Partner

10/10

Exceptional

01 Jul 2024

Louise

A lovely hotel and the staff were all amazing.

Business_and_leisure Family

10/10

Exceptional

30 Jun 2024

Michael

Really nice hotel, friendly and helpful staff. Great facilities and very clean. Would definitely recommend to all.

Leisure

10/10

Exceptional

23 Jun 2024

Lee

Staff friendly and very helpful

Leisure

10/10

Exceptional

21 Jun 2024

Suzanne

I just stopped for one night, we were at a friend's wedding at the hotel, It was a wonderful hotel with fabulous facilities, the staff was so helpful. Super clean rooms, I would highly recommend.

Leisure Family

10/10

Exceptional

18 Jun 2024

Verified traveler

Luxury hotel experience

Lovely hotel, the staff are amazing, a credit to the hotel chain, you feel welcomed immediately as guests. Beautiful inside and out lovely and clean by amazing housekeeping staff. The only thing I'd change, is the food menu and some dining recccomendations for guests. In the bar area, to do laid back dining like scampi and normal chips, (not skin on) not everyone likes these and thats all that's available.
The bar menu, is still too 4 star the menu, if you want a more laid back eating experience. The garlic mushroons are not nice, at all. Too fancy for the bar menu as is the salmon beetroot etc. Using ordinary button mushroom on menu would be far nicer as the crispy crumb in the hotel ones is nit nice either not crispy at all. Please update menu for the more down to earth travelling guests.
Breakfast was nice, but its old fashioned telling people where to sit, it wasn't nice being brought to a table of \"not our choice\".
The tables for 2 are ridiculously small and it ruined our breakfast experience. Too many dishes, bowls, jugs,cups saucers used by the hotel for a table for 2. Please let people choose table of choice at breakfast. Or at least when booking a time slot, ask where you'd like to be seated, or where you'd like your table reserved. As it takes away peoples choice and preference. We were crammed in all in one tiny section near the window for breakfast. It was not nice. Felt too near to people at the side of us. People felt awkward talking due to proximity.

Partner

10/10

Exceptional

16 Jun 2024

ANDREW

Lovely quiet stay and great gym

Lovely stay. Food was great and gym is probably the best equipped gym I've experienced. Rooms were well equipped and most importantly we'll soundproofed. Only downside is having to pay for parking and spa facilities but guess if you don't need them then it cuts the cost so not a big issue. Staff were also great

Self

2/10

Poor

11 Jun 2024

Martin

Disappointing

Paid for an upgraded room but still a £30 charge to use the swimming pool or gym!!! Very disappointing.

Partner

10/10

Exceptional

09 Jun 2024

Stuart

Very quiet, comfortable room which was extremely clean. Good range of toiletries and drinks in the room, milk bar a great idea. All staff courteous and friendly. There was a wedding on which didn’t disturb us and when checkout got busy due to this lots of extra staff appeared to manage the desk. Very well managed will stay again

Leisure Partner

10/10

Exceptional

08 Jun 2024

Kayleigh

Lovely place to stay. Room were clean and tidy. Staff were very friendly and helpful. Good was delicious. The have a wide range of events to do. Pool facilities were really nice.

Leisure Friends

10/10

Exceptional

03 Jun 2024

Emma-louise

Escape the City in Luxury

I have stayed here a few times and will keep coming back with friends and solo. The rooms, common areas and spa facilities are always spotless.
The food (albeit more on the expensive side) is delicious and fresh. Room service is available or dine in restaurant options.
Most rooms (if not all) come with a shower and bath, with The White Company toiletries for use during the stay.
All the staff have 5* customer service, whether it be front desk, breakfast waiters or cleaning staff.
The hotel itself is private and tucked away from busy Leeds and makes a perfect escape. It is easily accessed by car and especially by bus making it low budget transport option if traveling from within Leeds.
I always book 1 night but truly it is never enough to indulge in the hotel.

I would prefer having more of a tapas style breakfast rather than only 1 main plate and unlimited starters. Options to have several main plates per person would be good as they are small. Cheaper food prices and a larger room service menu with again more tapas style options would go down a treat.

Self

10/10

Exceptional

19 May 2024

David

Excellent hotel and facilities, staff very good, especially the guy in the restaurant for evening meal, very polite and professional.

Leisure Partner

10/10

Exceptional

10 May 2024

Kirsten

Loved the spa facilities and you could just relax in the hotel. Lots of places to chill, lovely places to have a coffee or enjoy a meal and a drink. A very relaxing, enjoyable break. Staff were all excellent, really friendly and made you feel very welcome.

Leisure Friends