Dolce Vita Caribe B&B

Mexico , Riviera Maya / Playa del Carmen
PLAYA DEL CARMEN, Av. Paseo Coba
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44 reviews shown

10/10

Exceptional

28 Dec 2024

Antonio

Todo excelente , gracias

Leisure Family

10/10

Exceptional

08 Sep 2023

Victor

The only bad was no remote control for AC in the living room

Business_and_leisure Partner

2/10

Poor

31 Jul 2023

Niles

Not nice

Host- Morris called his Canadian guest upstairs “Stupid people” I asked him to stop talking like that - he didn’t stop, and I will.
The common room was unusable as we were not allowed to use a/c (México in July)
No trash cans on our property (2 condos down had a small one)
We were expected to put our used toilet paper and all household trash in a small can next to the toilet. Ran out of toilet paper twice during our 9 day stay. They advertised place to make small meals, but not even a plastic knife for guest ( Safety concerns 😁) Pool so hot it was hard not to call it a hot tub!
Will not come back

Partner

10/10

Exceptional

18 Feb 2023

Osama

Loved the people, the property and the location. I will stay there again.

Leisure Self

10/10

Exceptional

21 Mar 2020

Verified traveler

Very comfortable, friendly staff. Perfect quiet getaway.

Leisure Partner

8/10

Excellent

11 Jan 2020

Expedia

Excellent communication and attention all the time with the owners, the house, the backyard and the pool were great, breakfast service was amazing, Rosa the lady that served the breakfast and cleaned was very attentive and friendly, we enjoy our stay, the only concerns was the beds only had sheets and that look weird, towels were old and one of the TV’s too, everything else was amazing, the area is private so is good because of security but the guards stopped you and ask you a lot of questions every time you’re going in, they don’t give you nothing to have a fast access

Friends_and_family Family

6/10

Pleasant

21 Mar 2019

Lynn

Good room horrible bed

The place is nice good location very clean but the beds are extremely hard. You will definitely wake up with a backache in the morning. A good bed is the most important component of the room and if they cant get this part right they will never be successful

10/10

Exceptional

27 Dec 2017

Verified traveler

Pleasantly surprised

Nice, clean, quiet, nice walk to town with good breakfast

Family

4/10

Poor

10 Dec 2017

Ralph

Stinky & stained sheets, terrible bed, overpriced.

* Pros:
- Inside an access-controlled area
- Good first impression (the apartment and some small details)
- They accommodated a late check-in.

* Cons:
- Owner / hosts unable to accept complains or any criticism
- Charged more than agreed-on *and* invoiced
- Strong mold smell in the room coming from the also stained bed sheets(!)
- Terribly uncomfortable and noisy mattress
- Room type might not match your reservation
- Noisy AC, but not much of an issue (there were far worst)
- There might be a little of a language barrier (native Italian speakers, it seems)
- It might be hard to reach the owner for any issues
- Check their website *before* reserving to have more information on their services

Some things I was told the next morning, but I don't agree with:
- The room type was changed to a better one (darn!) because of the late check-in. I just wonder why this was done without telling me when I called to notify of the late check-in, let alone asking if I agreed.
- The sheets were coming directly from the laundry. I could believe it if they had been humid and remained in the laundry for days.
- The matters was new. If so, it's of an incredibly low quality.

In short, a very bad experience. We stayed there to rest in between a trip and it was very disappointing.

10/10

Exceptional

27 Jun 2017

uwe Kruggel

great hotel/condo

perfect place for me.

8/10

Excellent

24 Apr 2017

Kathleen

Cute little place!

Rosa is amazing! So was the local pet Alfredo. I didnt see Marco much, but there was some tension regarding use of common areas, like kitchens. The prices seemed arbitrary, I was given any room available when I arrived (different from reservation), and I met a couple with a much nicer room than me, who paid 10 dollars less, using a different website to book.
There are no provided no toiletries. use of kitchen is an extra charge. Bathroom may or may not be ensuite.
Aside from small hiccups, I loved the stay and the people I met there. It is immaculately clean, and Rosa is the star of the show. The pool is nice and clean. Great garden.
No multi-lingual staff, but I used google translate and it was fine.

8/10

Excellent

18 Apr 2017

Lia

Amazing place. Quite and nice.

We really liked the place but the beds were terrible. We couldnt fall asleep. Had such back pain afterwards.

Quite area and great pool but nit it the center.

6/10

Pleasant

07 Apr 2017

Verified traveler

Located in a safe/quiet area but a bit of a walk to the store/restaurant. Bed was old and uncomfortable. Check in was made complicated by the fact that they stated they did not get our email with arrival details. We needed to wait in the driveway while the staff came to let us in. The next door neighbours were very helpful and friendly, they would be a good addition to the staff.

Room was fairly clean, and reminded us of a hostel.

8/10

Excellent

22 Jan 2017

Verified traveler

DVC nice stay

Marco was very nice and accommodating. The room was clean and comfortable, the location was great (though we didn't know it was a gated community when we entered so got a little thrown off entering with our rental car which was totally fine). Check out was early, maybe my only qualm. But overall lovely.

Family

10/10

Exceptional

30 Nov 2016

Verified traveler

Great location

Marco, the manager, was on top of every detail. The room was excellent with a nice balcony overlooking the pool and the bathroom was beautiful.

8/10

Excellent

26 Oct 2016

Jaime

Clean hotel great location

The attention was great, the room was clean and the facility was comfortable, bathroom was clean and nice, we didn't stay much in the room but it was great, very nice location within walking distance of the 5a Avenida in Playa, the host was wonderful and great to talk to.

Partner

2/10

Poor

07 Mar 2026

GILBERTO

El internet se iba a ratos tuve que tener prendidos mis datos todo el tiempo, Personal no hay así que en categoría de Hotel no puede quedar prácticamente es un Airbnb porque es una casa sin acceso a la cocina, más que a tu propio cuarto

Self

8/10

Excellent

06 Feb 2026

Aline

Todo muy bien,un lugar bonito y comodo.

Lo unico a mejorar son las almohadas, que olían feo.
pero todo lo demas muy bien.

Gracias

2/10

Poor

09 Jan 2026

Carol

Trtamos de hacer check in ir al lugar a la hora acordada y nunca nos recibieron los contactamos por diferentes medios y nunca pudimos entrar al hotel. Pesimo perdimos esas noches

10/10

Exceptional

04 Jun 2025

Brenda

Siempre excelente, puedes ir caminando a todas partes ya sea la playa o a la 5 avenida
Muy amables
La habitación muy cómoda y la cama también
Se puede estar en contacto con la naturaleza ya que vimos coaties y serekes

Partner

8/10

Excellent

11 May 2025

Susana

Propiedad compartída

Leisure Family_with_children

8/10

Excellent

19 Feb 2025

Susana Corina

Mucho olor a humedad en la habitacion sobre todo en el closet; el piso en la regadera estaba manchado y daba apariencia de falta de limpieza aunque no fuera así y el colchon podria mejorarse (no estaba acojinable). Por lo que respecta a areas comunes todo bien cuidado.

Leisure Self

4/10

Poor

23 Jan 2025

Kathrin

Le dépôt de sécurité demandé a été une mauvaise surprise et je me demande encore comment je vais récupérer mon argent, puisque le transfert a eu lieu dans un Oxxo. De plus, la chambre était plus petite que celle proposée sur les photos et la salle de bain très vieille et mal odorante. Aucun frigidaire ni café à la disposition des occupants. Nous aurions apprécié savoir où se trouvaient les restaurants et avoir le numéro de téléphone pour les taxis sur le site. Enfin, il n’y avait pas de poignée de porte pour notre chambre et pas d’eau chaude pour se doucher!

Leisure Family

2/10

Poor

07 Dec 2024

Pedro David

Acudí a la dirección donde supuestamente se ubica el hotel y no lo encontré, en su lugar había un conjunto de casas habitación, no había ningún letrero y al marcar el teléfono la contestadora indica fuera de servicio.

6/10

Pleasant

25 Sep 2024

Edwin David

Para entrar te tienes que identificar como visitante, y tiene que ser especificamente la entrada por playa car 2, nunca se realizo la devolución del deposito dado, nunca hubo trato con el personal de los condominios.

Partner

8/10

Excellent

14 Aug 2024

Erick

Guardaré este contacto para la próxima visita. Debido que: Vale mucho la pena la estancia y el servicio.

Leisure Family

10/10

Exceptional

29 May 2024

Brenda

Excelente, nos encanta este alojamiento, la ubicación genial

Friends_and_family Family

6/10

Pleasant

11 Mar 2024

corinne

Acces a la chambre tres difficile pour avoir cdes acces maison correcte mais pas de cafetière qui fonctionne femme de menage rentre des 8 h du matin dir les 3 jours et il y avait un chat etant allergique cela m,a incommode

Partner

8/10

Excellent

10 Dec 2023

Alejandro Erico

La siento un poco sola y la seguridad me parece limitada

Leisure Partner

8/10

Excellent

19 Aug 2023

Celestino Odín Rodríguez

En buenas condiciones y personal muy atento para el hospedaje.

Leisure Family_with_children

4/10

Poor

05 Aug 2023

Adrian

Mala experiencia, publicacion engañosa

Es publicidad falsa ! No es un hotel, es una casa divida en habitaciones. Tuvimos que esperar 40 minutos para que nos dieran acceso. Leí con atención la descripción y todo es engañoso

Friends_and_family Family

10/10

Exceptional

24 Jul 2023

LUCILA

Recomendado Ampliamente, Dolce Vita Caribe B&B

Muy buena experiencia. Muy bien ubicado, con mucha seguridad a la entrada al fraccionamiento Playacar fase 2.
Recomendado ampliamente, superó nuestras expectativas.

Friends_and_family Family

6/10

Pleasant

07 Mar 2022

Rafael

Mencionó que incluía desayuno y no hubo tal.

Business Self

10/10

Exceptional

03 Oct 2021

miriam

MUY ACOGEDOR COMO EN CASA

Leisure Family

4/10

Poor

11 Jan 2020

Verified traveler

Me gusto la ubicación y la alberca, pero hay que dejar el cuarto a las 10am y no da tiempo de disfrutarla.
Seleccioné este lugar porque ofrecía desayuno y me dijeron que mi reserva no lo incluía, así que no me dieron este servicio.
No hay suficiente voltaje en ninguno de los enchufes para que los celulares carguen.
Al final solo dormimos, nos fuimos sin desayunar y sin carga en los celulares.
Decepcionante!!!

Leisure Partner

6/10

Pleasant

20 Aug 2019

Verified traveler

Chambre dans une résidence sécurisée, près des commerces et de la plage. Tout se fait à pieds. Donc super!
Jardin bien entretenu et belle piscine
Chambre simple mais avec un réfrigérateur et une belle vue sur le jardin et la piscine
Petit déjeuner en supplément copieux mais servi dans une pièce jolie mais non climatisée et les produits sont sortis trop tôt du réfrigérateur et manquent de fraîcheur.

Leisure Family

10/10

Exceptional

10 Jun 2019

carlos

Un excelente lugar, excelente servicio nada de que quejarme

Friends_and_family Partner

8/10

Excellent

18 Mar 2019

FRANCISCO

Buena opción

Correcto - Bien situado en Playacar, seguro y cómodo

Partner

6/10

Pleasant

04 Jan 2019

Verified traveler

La habitación fue relativamente buena, no tiene algunos servicios como plancha y burro de planchar, la cama es incómoda, la sala no tenía el aire acondicionado disponible y el desayuno muy ligero. Sin embargo, la ubicación es buena y en un lugar privado y seguro, además de contar con una alberca agradable.

10/10

Exceptional

14 Sep 2018

Verified traveler

Estancia excelente. habitación ampia y limpia con todas las comodidades. Excelente la alberca y el desayuno muy rico y variado

10/10

Exceptional

20 Mar 2018

Catalina

Me encantó. Las habitaciones super limpias, comodas y bonitas, y los host super amables y pendientes.
Super recomendado.

6/10

Pleasant

14 Dec 2017

victor manuel

Muy caro

El desayuno muy ligero ,el costo muy alto para lo que ofrece

8/10

Excellent

12 Dec 2017

Memo

Agradable

No es un hotel es una casa muy bien amueblada y decorada.
Muy limpia

10/10

Exceptional

05 Sep 2017

JAG

Gracias por el servicio y la amabilidad

Excelente servicio y sobretodo un buen lugar. céntrico y sobretodo la seguridad que hay dentro del fraccionamiento. esta es la segunda vez que me hospedo en ese lugar y lo volveria hacer. Lo unico malo es que no esta incluido el desayuno y no puede uno hacer uso de la cocina.
Pero en terminos generales todo bien.