Mohammed
Our staying there was a nightmare!
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Casa Leo
Riviera Maya / Playa del Carmen · Mexico
Diagonal65 av sur entre Calles 27 y 29 Col EjidalView location
8.4/10Excellent94 Reviews
Cleanliness8.6/10 8.6
Service9.2/10 9.2
Comfort9.0/10 9.0
Condition8.8/10 8.8
Neighborhood8.8/10 8.8
Amenities7.8/10 7.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Casa Leo
With a stay at this aparthotel in Playa del Carmen (Ejidal), you'll be within a 5-minute drive of Quinta Avenida and Playa del Carmen Main Beach. This aparthotel is 4. 5 mi (7. 3 km) from Xcaret Eco Theme Park and 11. 5 mi (18. 5 km) from Maroma Beach.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this aparthotel include complimentary wireless Internet access and concierge services. Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.
Local cuisine breakfasts are available daily from 7:30 AM to 11:30 AM for a fee. Make yourself comfortable in this apartment, featuring a kitchenette with a stovetop and a microwave. Complimentary wireless Internet access keeps you connected, and a 32-inch flat-screen television is provided for your entertainment.
Conveniences include a safe and a separate sitting area, and housekeeping is provided daily.
Show less
With a stay at this aparthotel in Playa del Carmen (Ejidal), you'll be within a 5-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This aparthotel is 1.7 mi (2.8 km) from Playa del Carmen Main Beach and 4.5 mi (7.3 km) from Xcaret Eco Theme Park.
Make yourself comfortable in this apartment, featuring a kitchenette with a stovetop and a microwave. Complimentary wireless internet access keeps you connected, and a 32-inch flat-screen television is provided for your entertainment. Conveniences include a safe and a desk, and housekeeping is provided once per stay.
Featured amenities include express check-in, express check-out, and a safe deposit box at the front desk. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
2:00 AM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 24 hours
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Contactless check-out is available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Service fee: 4 percent
We have included all charges provided to us by the property.
-
You need to know
- Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property is professionally cleaned.
- Contactless check-out is available.
-
Special Instructions
The front desk is open daily from 8:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- This property is professionally cleaned
-
Minimal age
18
-
Optional fees
- Fee for local cuisine breakfast: approximately USD 10 for adults and USD 8 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Italian
Spanish
Nearby attractions
Centro Maya Shopping Center
0.7 km / 0.4 mi
Playacar Golf Club
2 km / 1.3 mi
Paseo del Carmen
2.3 km / 1.4 mi
Plaza Paraiso
2.4 km / 1.5 mi
Founders Park
2.4 km / 1.5 mi
Quinta Avenida
2.4 km / 1.5 mi
Xaman Ha Aviary
2.5 km / 1.5 mi
Portal Maya
2.5 km / 1.6 mi
Playa del Carmen Maritime Terminal
2.5 km / 1.6 mi
Calle 12
2.6 km / 1.6 mi
Playa del Carmen Main Beach
2.6 km / 1.6 mi
Mercado Playa del Carmen
2.7 km / 1.7 mi
Central Square
2.7 km / 1.7 mi
Chabad Playa del Carmen
2.7 km / 1.7 mi
Riviera Gran Casino
2.7 km / 1.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- Wheelchair-accessible
- Car park
- Check-in hour
- Check-out hour
- Wi-fi
- Bicycle hire service
- Lift access
- Terrace
- Breakfast
- Minimum check-in age: 18
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE TWO BEDSSUITE • TWO BEDSSUI.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Leo
SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Casa Leo
50
reviews shown
Alan
Very noisy, dogs barking all the time, internet only works half the time and does not work in the bedrooms, hot water only half of the time, extremely noisy water pump on the roof that went off every two minutes for 20 seconds 24 HOURS PER DAY!!, not much in the kitchen to cook with, the fridge door doesn't close properly, no ceiling fan in the living room, the beds were hard as hell, the couch is made of cement with thin cushions on it, we had to install new showerheads ourselves, I'm sure I forgot a few things.
Jon
Great place
Al
Lots of attention. Need some attention.
It is a very nice building, but missing some very basic amenities. The mattress was incredibly uncomfortable. I gave the owners of feedback. Hopefully this will be taken care of before the next guest arrive.
Nancy A
Good sized 2 bedroom, 2 bathroom apartment with 2 balconies in a quiet, nice residential area 10 minutes to downtown. Property Manager Leonardo spoke perfect English and was very friendly and helpful. Apt needs some updating but it was perfect for my sister and me. Please note that the kitchen is lacking a lot of items, ie. bowls for cereal or salad, salad/mixing bowls, can opener, toaster, food storage containers for leftovers . Pots and pans need to be replaced because they are in poor condition. Air conditioners worked perfectly and there was always plenty of hot water in both bathrooms. Living RoomTV only has 3 English stations and Netflix does not work. TV in bedroom only in Spanish. Small pool but nice to cool off and read during the afternoon. Taxi to downtown PDC only $8.00. Would stay there again.
DENISE ANN
Los condos son bien ubicados en una zona tranquilla. Nosotros quedamos unos dias para cuidar una amiga en el hospital y esta a la vuelta. Hay un cafe super rico en frente donde puedes tener tu desayuno (prepagarlo con la reserva) y estas a 10 minutos caminando a un centro comercio, hay tacos super ricos cercita y en coche estas cerca de playa del carmen y todos sus amenidades.
Adriana
Sheets were very dirty. You can hear noise from others room. Light walls! Even though it has a garage, it’s very deep and small spaces.
maria
The pool was filthy and the size was not proportion to the picture.. the internet was weak and the surrounding area was trashed
Jincong
This is the worst place I have ever stayed in. No one is on-site for check in / check out or problem solving. We were desperate when we arrived at night. Call multiple numbers multiple times for an hour to be able to get someone on the line. Basic amenities like microwave are missing. Water pressure is low and water was intermittent. Garage is so small that we got stuck by another car behind us and missed a trip.
KIKI WEN HONG
Very good deal, spacious rooms and cool AC, The only downside is the water little and it goes on and off.
Stefano
Mattress very old and uncomfortable. No
microwave, missing a lot of kitchen tools, smell really bad from toilet, hot water not always working.
Very good A/C.
microwave, missing a lot of kitchen tools, smell really bad from toilet, hot water not always working.
Very good A/C.
Christine
Very happy with this order. Stuff is friendly. Room is clean and big! With unbeatable price. Also have underground garage, it's Super safe for a rental car. Great location, quite! I will be back here for sure!!
Janice
Thank you Miguel and fellow travellers!
We had a blip with check-in which was resolved thanks to the help of another amazingly kind traveller who connected us with Miguel, who quickly found a solution that worked for us. Before we checked out the next day, Miguel again went the second mile to help us communicate with another business in Spanish. Excellent customer service and Miguel is to be commended.
Cesar
The hotel-apartment was great, spacious, and clean. The bed in the living room was a twin size bed, perfect for my teenager. Only downside was the kitchen, no microwave, nor hand towels or napkins. The provided dishes, cups, cutlery, and plates were very almost new.
Logan
Highly recommend!
Literally the only con, is that shower water takes forever to get warm (not hot).
Amazing staff, quite area, spacious rooms, very clean, and great condition.
Breakfast and lunch just across the street, and a huge gym that a lot of locals attend. Work out park just down the road just past the small convenience store. Wifi is plentiful and fast.
We had to extend our stay!
Amazing staff, quite area, spacious rooms, very clean, and great condition.
Breakfast and lunch just across the street, and a huge gym that a lot of locals attend. Work out park just down the road just past the small convenience store. Wifi is plentiful and fast.
We had to extend our stay!
Karen
Affordable stay with lots of space, close to down town Playa del Carmen. Bed were a little go
Edgar
Great service the property was clean and the service was great very clean
Verified traveler
Nice place
Steve
Great property for family or 2 couples
Check in and check out was easy. The room had two bedrooms (one king, and one queen beds), living area with a dinning table, and a kitchen with fridge. The AC worked properly and it nice to have WiFi. There is an underground parking for your car but also lots of street parking if you don’t feel like the extra hassle. Close to Sam’s Club, Some Walmart like store, and a shopping mall. Good location. Friendly staff. Price was similar to other regular rooms at other properties but for this one, you get the 2nd bedroom and extra space. Nice that they had an elevator.
Verified traveler
Location
Great location
Verified traveler
Location
Great location for exploring the area.
Verified traveler
It was a nice and quiet place to stay. Just what we need to come back and sleep after a day of adventure.
James
Great Stay
Can't beat it for the value.
Rod
Stayed there for 8 nights and it was a good stay. The biggest bonus is the close proximity of Playa del Carmen to most of the fun parks around. The property is a great location as a starting point to explore the area.
The property itself has a good kitchen area an 2 bedrooms. It is also very quiet, so we were always able to get restful sleep. It is located in a mixed residential area, close to the federal highway. Inside the property, it feels like a secure compound, away from the rest of the world. We stayed on the 4th floor. Luckily the elevator was just outside our door. Although the elevator quit working on our last day there. The parking can also be tricky. There is a secure underground garage. We sometimes had to double park due to lack of spaces, but we managed to always park inside the compound. There is an underground cave in the garage which is very cool, with stalactites. Don’t venture in it though, it is small and the window looking in is plenty to enjoy the feature. The cleaning staff kept our room clean. The front desk attendants were also very helpful. Thank you for the great stay!
The property itself has a good kitchen area an 2 bedrooms. It is also very quiet, so we were always able to get restful sleep. It is located in a mixed residential area, close to the federal highway. Inside the property, it feels like a secure compound, away from the rest of the world. We stayed on the 4th floor. Luckily the elevator was just outside our door. Although the elevator quit working on our last day there. The parking can also be tricky. There is a secure underground garage. We sometimes had to double park due to lack of spaces, but we managed to always park inside the compound. There is an underground cave in the garage which is very cool, with stalactites. Don’t venture in it though, it is small and the window looking in is plenty to enjoy the feature. The cleaning staff kept our room clean. The front desk attendants were also very helpful. Thank you for the great stay!
Verified traveler
The property is near to many parks . This is excellent place
Maria
Clean and quiet.
Place is new and very well kept family owned propery. The beds are not very good. We told the front desk and a mattress pad was put. Nice place for adults. 12 apartments. Has an elevator. 2 bedrooms 2 baths in each apartment. Nice eating and sitting area. Quiet. 5 minutes drive to downtown, beach and to dock area for Cozumel. Easy exits to arqueological areas.
ORD-TGU
Spacious living room, two balconies, two full bathrooms, 1 bedroom with queen bed, 1 bedroom with king bed, full stocked kitchen with gas stove top. Strong Air Conditioner. Wifi was not working during my stay, very difficult to find since roads have no signs, but overall comfortable and clean.
Michelle
Large suite and a quiet area.
My grown daughter and I just returned from an excellent stay at Casa Leo. At first we were concerned that it was too far away from the beach but it was only a five minute 50-70 peso taxi ride to 5 Ave/beach area. The size of our room was almost 900 sq. ft., it had an open concept kitchette/living room with 2 bedrooms each with their own bathroom,and the air conditioning was excellent. It's only a block walk to a bank to change over to pesos and about a 10 minute walk to the Sorianos grocery store and mall. It was a quiet area and woke to the sound of birds in the morning. Marco the manager spoke fluent English, Italian and Spanish and was extremely helpful when I needed help on the phone because I didn't speak spanish. He was accommodating and pleasant to deal with and made our stay an excellent one. This property is new and only opened in December so we were very happy with our stay. The tour company we went to Tulum with was also only a 10 minute walk for us to meet the van. Overall I would recommend this hotel if you would like a large apartment style suite in a newer building in a quiet area.
Verified traveler
Well Kept with on site concierge. Breathtakingly steep ramp down to parking garage.
David Isaac
Great hotel
The place is really great. Everything looks really new. The only opportunity for improvement is the way to get there. The streets around the hotel are not paved.
Verified traveler
This house is light and you can feel warm. Also you can have a comfortable stay - hot water. nice air conditioning. especially nice sky view in the morning. *(if you open the curtain and sleep and then you can see nice sky view when you wake up.
*this hotel is about 3-3.5km away from the center and you can easily fet to the center by car or taxi.
I've used the taxi 2 times and
When i go out i've requested to call a taxi, and the fare 80 peso inc. tip.
(From hotel to downtown - near mega supermarket ). This 2nd home hotel is recommended.
*this hotel is about 3-3.5km away from the center and you can easily fet to the center by car or taxi.
I've used the taxi 2 times and
When i go out i've requested to call a taxi, and the fare 80 peso inc. tip.
(From hotel to downtown - near mega supermarket ). This 2nd home hotel is recommended.
Richard
Great place
Staff are very helpful, they speak some English. Transportation is nearby. Groceries 10 min walk. Excellent stay.
Verified traveler
I wanted my room in the first floor. I am handicap
Verified traveler
Its in a very residential area, the people that work there are great! Could use free breakfast maybe, other than that its an excellent place for its price!
DAMAR
Awesome 2bed/2bath 👍👍
Brand New Apartment 2bedroom2bath GREAT APARTMENT/HOTEL, I will stay here again and the cost was very reasonable. Book before you miss out. Easy 10minutes taxi ride to 5th ave or ferry port etc(front desk calls me taxi whenever I needed one)
Daniel Alejandro
Muy bonito lugar pasa hospedaje
Jair U
Pesimo - Costo-Beneficio malo
NO me pude hospedar debido a que la habitacion estaba sobre vendidad me cambiaron a Casa del Arbol del mismo grupo de hecho el hotel esta igualito. Pesimo nunca hicieron la limpieza, no tuve internet ni tv de paga nunca funciono. La recepcionista muy amable pero no resuelve.
Nancy
Muy amable el señor desde que llegamos, muy limpio, en general excelente
Cesar
Pecima comunicacion
Alain
Beau bon pas cher
Boyoung
그들은 친절했습니다. 하지만 Wifi는 너무 안좋았고 수영장은 깨끗하지 않았다.
방은 이용하기 괜찮았다.
방은 이용하기 괜찮았다.
Morena
Un lugar muy tranquilo, bien equipado, limpio y don Leo muy servicial y amable. Nos quedamos 5 noches. Super recomendable.
Alberto
Camas muy duras
En general todo dentro de lo estándar. Lo que no me gustó es que las camas eran muy incómodas por que la base de la cama es de cemento. Y el baño estaba mojado cuando llegue
Ernesto
Mal
No esta bien la ubicación en Google Maps. Dificil de encontrar. Estacionamiento pequeño y de difícil acceso
Carlos Eduardo
Ótimo apartamento, mas localização a desejar
Excelente apartamento, em especial para família. Ótimas comodidades e funcionários gentis e prestativos. Porém, a localização deixa muito a desejar em relação a parte turística da cidade se não estiver de carro, além de ser um pouco perigosa a noite.
Carlos Eduardo
Ótimo apartamento, porém, localização a desejar
Ótimo apartamento e funcionários gentis. Um fator bem negativo é a localização se tiver sem carro e interessado na praia e na área turística da cidade. Ir a pé é uma aventura que pode ser, inclusive, perigosa a noite. A área da piscina é muito pequena e a foto não condiz com a realidade.
Verified traveler
Pésimo, estuve 6 días 5 noches y nunca hicieron limpieza
Edmundo
Las instalaciones, mobiliario y atención son excelentes. Muy cómoda estancia
Verified traveler
Estacionamiento muy pequeño, en general muy satisfecho con la relación costo calidad
Marlene-Ginette
Apprécie: localisation et la vue
Déçu: odeur d'égout; confort des matelas; petite piscine à l'ombre et pas nettoyée; internet ne rentre pas dans la chambre au 6002 mais dans le corridor oui... même après plusieurs plaintes; Très bruyant (chiens)
Déçu: odeur d'égout; confort des matelas; petite piscine à l'ombre et pas nettoyée; internet ne rentre pas dans la chambre au 6002 mais dans le corridor oui... même après plusieurs plaintes; Très bruyant (chiens)
Location & surroundings
Casa Leo
Diagonal65 av sur entre Calles 27 y 29 Col Ejidal, Playa Del Carmen, Mexico
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Casa Leo
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