Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Casa Gem B&B

Riviera Maya / Playa del Carmen · Mexico

Av Diagonal 80 Sur Lte 17 Mz 6 Col Ejido SurView location

10.0/10Excellent102 Reviews
Cleanliness10.0/1010.0
Service10.0/1010.0
Comfort9.8/109.8
Condition9.6/109.6
Neighborhood8.8/108.8
Amenities9.6/109.6
See all ratings
Check availability Pay with crypto or card

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Casa Gem B&B

Located in Playa del Carmen, Casa Gem B&B is by the ocean, within a 15-minute drive of Xplor Theme Park and Xcaret Eco Theme Park. This beach bed & breakfast is 2. 1 mi (3. 4 km) from Quinta Avenida and 2. 2 mi (3.

5 km) from Playa del Carmen Main Beach. Relax and unwind with massages and facials. This bed & breakfast also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). The complimentary shuttle will take you to the nearby beach or shopping center.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A cruise ship terminal shuttle is provided at no charge (available on request), and free self parking is available onsite.

Satisfy your appetite at the bed & breakfast's coffee shop/café, or stay in and take advantage of the 24-hour room service. A complimentary full breakfast is served daily from 8 AM to noon. Make yourself at home in one of the 3 guestrooms featuring espresso makers and LED televisions.

Read more about this hotelShow less

Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.

Located in Playa del Carmen, Casa Gem B&B is by the ocean, within a 10-minute drive of Playa del Carmen Maritime Terminal and Quinta Avenida. This family-friendly bed & breakfast is 2.4 mi (3.8 km) from Playa del Carmen Main Beach and 2.5 mi (4.1 km) from Playacar Golf Club.

Make yourself at home in one of the 3 guestrooms featuring espresso makers and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include separate sitting areas and coffee/tea makers, and housekeeping is provided daily.

Featured amenities include limo/town car service, express check-in, and express check-out. For a surcharge, guests may use a shuttle from the hotel to the airport (available 24 hours) and a cruise ship terminal shuttle.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Beach services
Smoking areas
Childcare
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No elevators By ocean LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the bed & breakfast prior to arrival, using the contact information on the booking confirmation.
    • Children may not be eligible for complimentary breakfast.
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the cruise terminal, ferry terminal, airport, and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 008-007-006785
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: MXN 1890 per vehicle (maximum occupancy 3)
    • Crib (infant bed) fee: MXN 600 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Greek

    English

    French

    Spanish

Nearby attractions

Centro Maya Shopping Center 0.9 km / 0.6 mi
Playacar Golf Club 2.2 km / 1.4 mi
Plaza Paraiso 3 km / 1.9 mi
Xaman Ha Aviary 3.1 km / 2 mi
Paseo del Carmen 3.2 km / 2 mi
Quinta Avenida 3.4 km / 2.1 mi
Mahi Golf Course 3.4 km / 2.1 mi
Founders Park 3.5 km / 2.2 mi
Playa del Carmen Maritime Terminal 3.5 km / 2.2 mi
Portal Maya 3.6 km / 2.2 mi
Piste Cyclable sur Paseo Xaman-Ha 3.6 km / 2.2 mi
Mayan Ruins of Playacar 3.7 km / 2.3 mi
Playa del Carmen Main Beach 3.8 km / 2.3 mi
Calle 12 3.8 km / 2.4 mi
Playacar Beach 3.8 km / 2.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 3
  • bed and breakfast
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • Bellboy service
  • Hotel safe
Show 12 more facilities & services
  • Garden
  • Terrace
  • Concierge
  • Luggage room
  • Clothes dryer
  • Bikes available
  • Café
  • Outdoor freshwater pool: 1
  • Hairdressing salon
  • Breakfast
  • Picnic
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE DELUXETRIPLE • DELUXETPL.DX

    Photos are not available for this room type.

    Casa Gem B&B

    TRIPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE POOL VIEWJUNIOR SUITE • POOL VIEWJSU.VP

    Photos are not available for this room type.

    Casa Gem B&B

    JUNIOR SUITE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Casa Gem B&B

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE POOL VIEW KING BEDDOUBLE • POOL VIEW KING BEDDBL.KG-VP

    Photos are not available for this room type.

    Casa Gem B&B

    DOUBLE POOL VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    POOL VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE Accesible DeluxeTRIPLE • Accesible DeluxeTPL.H6-DX

    Photos are not available for this room type.

    Casa Gem B&B

    TRIPLE Accesible Deluxe

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.H6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURYDBL.LX

    Photos are not available for this room type.

    Casa Gem B&B

    DOUBLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE ONE BEDJUNIOR SUITE • ONE BEDJSU.1B

    Photos are not available for this room type.

    Casa Gem B&B

    JUNIOR SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Casa Gem B&B

10.0
Excellent
102 Reviews
Cleanliness
10.0 /10
Service
10.0 /10
Comfort
9.8 /10
Condition
9.6 /10
Neighborhood
8.8 /10
Amenities
9.6 /10
50 reviews shown
10/10
Exceptional
27 Sep 2025
Mark
Good, they were very flexible to accomdate your preferences.
Partner
10/10
Exceptional
05 Aug 2025
Sandra
Super good!
Leisure Family_with_children
10/10
Exceptional
23 Mar 2025
Lynn
Such a lovely cozy property with kind owners/staff. Campus cat very friendly and we loved to pet her on the way to the room. Very secure. Close to main road for easy access to local shops/restaurants/parks. Supermarket around the corner for cheaper options. We truly enjoyed our stay!
Business_and_leisure Family_with_children
10/10
Exceptional
15 Mar 2025
Eva
We had a great stay for a couple of nights at Casa Gem, and it is a gem! Nicely appointed with everything you need. Spacious and very clean. Breakfast was so good to start the day. We enjoyed the tranquility of Casa Gem.
Business_and_leisure Partner
10/10
Exceptional
28 Jun 2024
Jesus
Excelente trato y servicio de Itzel. Nos hizo sentir como en casa.
Leisure Family
10/10
Exceptional
08 Mar 2024
Amy
Private, secluded, comfy. Small private pool and great breakfast. Lovely owners. 😍 would stay again
Self
10/10
Exceptional
10 Jan 2024
Julie
Difficult to find because google is terrible but the property is nice and clean, and the breakfast was good. The owners were very friendly.
Leisure Family_with_children
10/10
Exceptional
23 Dec 2023
Verified traveler

Always a very good stay in Playa Del Carmen

Always a very good stay in Playa Del Carmen. The hosts are the best as are all the accommodations, breakfasts, area, and transportation when needed. Enjoy !
Partner
10/10
Exceptional
23 Nov 2023
Michelle
A nice quiet spot with great welcoming hosts. The cat was also pet of the welcoming committee.
Leisure Family
10/10
Exceptional
07 Nov 2023
JANET
These are the kindest most helpful people! They took care of us from landing at the Cancun airport to taking us to the ferry at the end of our stay. Loved our stay
Friends_and_family Friends
10/10
Exceptional
28 Oct 2023
Severo Gonzalez
This propierty is situated on a very quite area felt very safe,
About 10 minutes walking distance from a big grocery store, no restaurant close by, but owners offered transportations to restaurants.
Owners live in the property.
Will recommend property if you are looking for a relax quite area
Leisure Family
10/10
Exceptional
31 Aug 2023
Fernando
Nuestra estancia en Casa GEM ha sido una de las más placenteras que hemos tenido. Itzel y Serafín estuvieron siempre al pendiente de lo que necesitáramos. Nos dieron recomendaciones muy buenas de actividades y restaurantes a los que fuimos y quedamos muy satisfechos. Las opciones de transportación que ellos ofrecen hicieron nuestro viaje muy cómodo y divertido. Son perfectas para hacer viajes cortos en Playa del Carmen, sin costo o muy bajo costo, o para rentar un auto e ir un poco más lejos. Los desayunos (incluidos) que preparan diario eran justo lo que necesitábamos para empezar el día con el pie derecho. Sin duda los recomendamos y regresaremos pronto. Nos divertimos mucho con su compañía en los juegos de mesa. Muchas gracias muchachos por todas las atenciones.
Leisure Partner
10/10
Exceptional
30 Dec 2022
Steven

Very nice property, hospitality and relaxing stay

we really enjoy the area and also the wonderful facilities and couple who own the property. Serafim is very helpful as is his wife Itzel. We recommend staying here for a relaxing and fun stay in Playa Del Carmen. A special thanks for their rides to and from Cancun. That really starts and ends the trip in the best way.
Partner
8/10
Excellent
30 Dec 2022
Verified traveler

Cute B&B

This B&B was fine to shower and rest our heads during a one night stay before heading to the airport in Cancun. Our bathroom was excellent with plenty of hot water and pressure. Breakfast was made to order and also lovely. The staff were attentive and professional. On the downside, the property and pool looked a little worn and the neighborhood did not seem the safest. All of the properties in this neighborhood have electrified walls and security cameras pointed at the street to keep out burglars and the host insisted that we park in front of the cameras. Our small room was very comfortable although the second bed was quite small for our two children. Also a heads up that Google maps may try to take you down a dirt track to get there, you must enter from the main highway by the Chinese restaurant - we circled a bit trying to find it. Overall, I wasn't unhappy with the stay but if I was heading back to Playa del Carmen I probably would seek a bigger room for our family.
Friends_and_family Family
10/10
Exceptional
01 Sep 2022
Marisol
The manager and their team went above and beyond to make sure our stay was perfect! They are very courteous and made us feel very welcomed. Their breakfasts are delicious and their rooms are extremely clean; they have the amenities as shown on the website.

My family and I are defintively planning on coming back to Playa del Carmen and staying with them again.

Thanks SO MUCH Casa Gem B&B!!!

Leisure Family
10/10
Exceptional
02 May 2022
Amy
We spent the night at Casa Gem before heading south on Mayan Coast roadtrip. We felt very welcomed by the staff, who were incredibly helpful in setting us up with dinner options, rental car, travel tips. They were accessible as resource throughout the stay and super super helpful. We'll definitely visit again!
Leisure Family
10/10
Exceptional
01 Jan 2022
Armando
Such a wonderful and quiet location, 15 mins from Xcaret, and 10 mins from downtown, it’s perfect if you need a breather from the congested downtown. I would come back again for sure!
Leisure Friends
10/10
Exceptional
19 Jan 2021
DaniWebb
Such a pleasant experience! From the time we arrived, until being dropped off at our next location, we had an incredible time. The hospitality was exceptional, and breakfast was incredible. Def recommend to anyone traveling through, or there for a family vacation. Safe, clean, very friendly couple. Thank you so much for having us!
Business_and_leisure Partner
10/10
Exceptional
06 Nov 2020
Natasha
Planned to take the ferry from Playa Del Carmen to Cozumel but because of the windy conditions the ferries were cancelled for 2 days!! Found Casa Gem through Expedia on a humbug and was so fortunate to find this amazing Bed and Breakfast just 10 minutes away from the ferry dock!! Located in a safe, residential neighborhood, the husband of the owners duo called me to make sure I was able to find the location and came outside to guide me to the property!! I went grocery shopping in anticipation of heading to my destination and they were kind enough to keep my groceries in their fridge.The property was clean, quaint and quiet!! My reservation came with several choices for a scheduled homemade breakfast. This was to insure the dining area was cleaned and sanitized for me. Breakfast was amazing and my host Itzel ( wife of the dynamic duo) helped me navigate the 2 hour road trip to Chenchi Itza and even gave me the entrance gate key in case they were not home when I returned!! My 2 night unexpected stay couldn’t have been any better!! Because of The central location, rooms, hospitality and gracious staff , I’ll definitely be back and would HIGHLY recommend the Casa Gem!!
Leisure Self
10/10
Exceptional
27 Aug 2020
alexis

Very good deal,I recommend it.

If you doubt an excellent place, the staff is very attentive at all times, good location of beach parks.Very Agreeable.
Friends_and_family Family
10/10
Exceptional
14 Mar 2020
Verified traveler
The property was great and the owners where amazing they where really nice, friendly and very helpful. The room very clean and spacious the beds where very comfortable and the breakfast was great. The location was great as well we where 10 minutes away from xcaret and and 5 avenue we really recommend this property.
Leisure Family
10/10
Exceptional
21 Feb 2020
Verified traveler
The hosts are very friendly and helpfull with any question.
The house is nice, comfortable and quiet.
A car is necessary to access the house and it's not in a closed walking distance from the beach, but it's on the road to Xpu Ha beach and Tulum.
Leisure Family
8/10
Excellent
13 Feb 2020
HermesSamayoa
That is pretty quiet and you can have a good sleep, that is close to the gym supermarket and movie theater restaurants
Friends_and_family Family
10/10
Exceptional
12 Feb 2020
Marissa

Great experience

Without doubt one of the favorite hotels I stayed during my time in Playa del Carmen ! Upon arrival we were warmly welcomed by the staff . The staff was extremely friendly, and flexible with requests (appreciate) Food was delicious had chilaquiles every day .We had five great evenings here, which obviously also added up to the experience.

The second day we forgot our gear for explor park and the staff kindly took it to us to the park.

Note, this is not a 5/5 star hotel .it really felt like home to me. All respect for the staff who does a great job here; a true sample of excellent hospitality!
Friends_and_family Friends
10/10
Exceptional
06 Jan 2020
Adrian
A wonderful place to stay. The owners are so very helpful and polite. Anything you need they are always willing to give you a hand.
Friends_and_family Family
10/10
Exceptional
15 Jul 2019
Verified traveler
We were very impressed with the overall Experience at Casa Gem. Since our arrival Serafin welcomed us in and helped us with our luggage followed by itzel who processed our check-in. From the very beginning they make you feel welcome and at home, they are very helpful, amiable, resourceful and respectul. We have stayed in many hotels but this has got to be the best hotel when it comes to superb customer service. I wll definitely recommend friends and family to stay here when they are in playa del carmen. Also the room was very clean and the mattress was very cozy and the location is relatively close to the parks and the strip. We will definitely stay here next time we are in Playa. Gracias chicos por todo 😁
Leisure Family_with_children
10/10
Exceptional
10 Jan 2019
Verified traveler
Great service and friendly staff. The location is a little remote.
10/10
Exceptional
04 Jan 2019
Verified traveler
Itzil and Serafim were both amazing. Treated us as family. The breakfast and choices were great. They also had a free shuttle within a 4km around the area and would take you into town and then pick you up when ready.
10/10
Exceptional
23 Dec 2018
Verified traveler
The owners make you breakfast in the morning, they are super nice. You get a free drive two times a day by the owners. The room was very comfortable, large and clean
Leisure Family
10/10
Exceptional
26 Nov 2018
Wan-Ting
Room is clean, staff is very friendly, breakfast is great!
Partner
10/10
Exceptional
20 Oct 2018
Talitha

Definitely a GEM!

Casa Gem was definitely one of the highlights of our trip. We only stayed one night but plan to return in the future to stay longer. Itzel and her partner were beyond accommodating and soooo friendly. Breakfast was delicious and the room was very nice! Loved the little pool right outside our room!
Partner
10/10
Exceptional
16 Oct 2018
Laura
Very cute, quiet, clean place to stay. People in charge are very nice and complimentary loved it, stayed for one night but it was worth it. Pay these guys a visit
10/10
Exceptional
14 Oct 2018
Ivette

Great boutique hotel

Very friendly personal service. The owners went out of their way to make my stay special and satisfactory to my needs. I really enjoyed my stay!
10/10
Exceptional
16 Jun 2018
Antonio
Would definitely recommend!
Partner
10/10
Exceptional
29 May 2018
Verified traveler
Excelent service in every way!! Love it!
10/10
Exceptional
09 May 2018
Verified traveler
Casa GEM is located close to the parks, rooms were clean, safe, delicious breakfast . Thanks Itzel and Serafim I highly recommend this place.
10/10
Exceptional
04 Apr 2018
Patricia

Great customer service.

Casa Gem exceeded my expectations. it was the perfect stayed after my visit to Xcaret. Great customer service. I will stay here again. Actually, my sister is going to Playa del Carmen and she will be staying there as well.
Family
10/10
Exceptional
19 Mar 2018
Ian

Great experience

Casa Gem was a unique place that made for a great start to our trip.
10/10
Exceptional
06 Mar 2018
Verified traveler

NICE & Close to the eco parks

I cannot say enough about the staff at Casa Gem. They were truly the gems of the entire experience. Very helpful, polite and knowledgeable about the attractions and surroundings areas. Breakfast was very pleasant and ALWAYS on time. The rooms were clean and tidy. Location is near the eco parks and very quiet and relaxing atmosphere. We truly enjoyed our time.
10/10
Exceptional
22 Feb 2018
Diana

Great vacations!!

Love Casa Gem Itzel and Serafin give a personalized attention we're so thankful what a hood expierience. We rented a car and the parks were loke 5 minutes from the hotel if you qre doing cenotes , Tulum , Akumal and rent a car the place is perfect and very affordable!
Partner
10/10
Exceptional
23 Jan 2018
Jihong

Nice and Clean B&B Close to Xcaret

Good location. Clean room and delicious breakfast. The owners are very nice and willing to help us any way we needed. They helped us to get tickets to Xcaret and provided beach towels to us and our friends. We really enjoyed our stay.
10/10
Exceptional
20 Jan 2018
Virginia

One word: AMAZING!

- [ ] I came to Playa del Carmen for my birthday and had been searching for the perfect place to stay. I came across Casa Gem B&B and knew that I wanted to stay there. Itzel and Serafim were outstanding. The room was beautifully decorated and there service was impeccable. I highly recommend them for your stay in Playa del Carmen. They provide breakfast that is ordered the night before and ready at your designated time (It was delicious by the way); a free shuttle within so many miles of the b&b, great insight of the area and places to go; any requests or needs were provided with ease.; and they even gifted me a small loaf of cake with a card. Itzel and Serafim are very professional and down to earth. I do plan on visiting and staying with them again. Thanks again for making my birthday celebration one to remember.
8/10
Excellent
05 Jan 2018
James

Residential area, not beach, gracious host/chef!

Amazing food and wonderful proprietor/staff. Location was very hard to find. In the midst of a residential area and not well marked. We drove around for over an hour looking for it. Met by gracious proprietor/chef with glass of champagne and European simple decor. Beds not comfortable, though. Breakfast was amazing and to order. Overall lovely place and we would stay there again - but NOT on beach and NOT a heavily tourist place. Only three rooms/suites. Very European in feel.
Family
10/10
Exceptional
26 Dec 2017
Mike

Luxury B&B for value price.

Casa Gem is a real gem indeed. The staff were absolutely on top of every need imaginable. The setting is gorgeous, the property well-maintained and private. (To S, who I am not permitted here to name: Your breakfasts were amazing! You should consider becoming a chef!)
Although the place is situated in an isolated neighborhood of high-end homes, it is very accessible especially for those who have access to an auto, but from my understanding, bus/taxi service is easily obtained as well.
10/10
Exceptional
24 Dec 2017
Roberto

Vacations in Playa del Carmen

Honestly, this is the best B&B I have ever been. I will not hesitate to recommend this place. Service, facilities everything was perfect. No complains at all.
Partner
10/10
Exceptional
22 Nov 2017
Ramon

Excellent service , courteous staff.

Nice rooms . Very helpful staff . Clean rooms very good breakfast. Definitely will recommend this place to any one . Very close to scaret parks.
10/10
Exceptional
02 Nov 2017
ira
It was a great stay! Room was clean and comfortable, breakfast was excellent and the service really was top notch! I am looking forward to coming back here again and will definitely recommend this place to everyone.
Family
10/10
Exceptional
16 Oct 2017
Alice

Amazing stay

This hotel exceed our expectations , the service is amazing, the staff is willing to help you at any time. The place is perfect to move around the riviera ,to see cenotes ,Akumal beach and it's only 5 min to Xcaret.
The breakfast is so delicious. I tried chilaquile they told me was a Mexican dish so I took my risk and I don't regret was amazing.
The room was perfect, the bed and the sheets makes you to relax and feel in a home.
You will pay a price of 3 star hotel but you will get a 5 star service.
Partner
10/10
Exceptional
25 Jul 2017
Alexander

Lovely stay

We stay one night in casa gem ,I was so happy to find this place is so clean and comfortable room

The guys that work overthere think about everything what you need always anticipate to all our wishes

The most important thing is that is away from the noisy center


We had free rental bikes and we took 10 min to go to the beach

Also they offered a free shuttle to the 5ve avenue , we couldn't enjoy everything that this amazing bed & breakfast offers ,next time we ll stay at least 3 nights


Sam & Marie see you next year

I'm sure I'll be back with my friends and family.
10/10
Exceptional
03 Apr 2026
ELISANGELA
Quarto amplo, confortável e limpo. Café da manhã muito gostoso e fomos muito bem revepcionados.
Partner

Location & surroundings

Casa Gem B&B
Av Diagonal 80 Sur Lte 17 Mz 6 Col Ejido Sur, Playa Del Carmen, Mexico

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Casa Gem B&B

69 hotel photos