Name: Riu Tequila - All Inclusive
Address: Lote 19 Avenida Xaman-ha, Manzana 3, Playa Del Carmen, 77710, MX

10/10

Exceptional

26 Jul 2026

Sylvia

We go to Cancun 3-4 times a year & this was Our 1st time to Riu Tequila, we Enjoyed everything about it! FRIENDLY & HELPFUL STAFF!! Food was Delicious at all the restaurants. Shows were Wonderful & the Neon Party & Clubs were were a Blast! We will be back! I think we found our to go spot!!

6/10

Pleasant

25 Jul 2026

Khaled

Receptionists were not too friendly. Overall staff was not too happy (except the buffet staff).

8/10

Excellent

25 Jul 2026

Robert

Everything from check in to checking out was perfect. Food was pretty good . Nightly entertainment awesome

6/10

Pleasant

24 Jul 2026

Robert

Resort was OK. At least one of the restaurants was closed every night while being fully occupied which we thought was cheap. The beach was full of seaweed and the nightly entertainment was average at best but if you’re looking for a mid-level old-school Holiday Inn this is the type stay, this is for you. The local resort staff was incredible more than accommodating and would totally go out of their way to help you which was great.

6/10

Pleasant

22 Jul 2026

Consuelo

Everything was good. Just didn’t like u have to get a taxi for everything

10/10

Exceptional

21 Jul 2026

Patricia

Everything was great!

10/10

Exceptional

19 Jul 2026

Juan

Great location and staff was great

10/10

Exceptional

18 Jul 2026

Arturo

This place was great, my family and i had an amazing vacation at the RIU TEQUILA, we will definitely be going back to this place! Btw food was very good as well, as was the staff very friendly and helpful!!

Family_with_children

10/10

Exceptional

18 Jul 2026

Sergio

The hotel was amazing and the service from all the staff at the hotel was a 10 out of 10. I would definitely love to return.

Family_with_children

10/10

Exceptional

18 Jul 2026

Soraya M

Excellent hotel muy lindo muy limpio y la atención del personal rápido y amables súper recomendable

Family_with_children

10/10

Exceptional

17 Jul 2026

Lizzette

I was really undecided about which RIU hotel to stay at, but one of the best parts was that we had access to visit the other two RIU properties as well. It made choosing Tequila an easy decision in the end.

Not having the beach directly outside our hotel wasn’t a problem at all. It was only about a 2-minute golf cart ride or a 5-minute walk away.

RIU Tequila had four pools, and each one had its own fun activities throughout the day. The entertainment staff was amazing and kept the energy going. The drinks definitely did not disappoint! Just know your limits and pace yourself—there’s no need to end up being wheeled away from the pool by the staff or your family. And please be respectful of the employees; they work incredibly hard and shouldn’t have to clean up after someone who drank beyond their limits.

The rooms were clean and comfortable. They included a small refrigerator stocked with water and drinks, plus a mini bar so you could make your own cocktails whenever you wanted.

The entire resort was clean, and we didn’t have any issues during our stay.

The food was good overall. I especially enjoyed the main buffet because it offered a little bit of everything. My only wish is that there had been more authentic Mexican food options. We were in Mexico, after all—I wanted tacos every single day! 🌮🇲🇽

Overall, we had an amazing time, and I wouldn’t hesitate to stay at RIU Tequila again.

Partner

10/10

Exceptional

16 Jul 2026

Eneida Rosado

The food was amazing. Amenities and night shows very good and the neon night party wow. Thank you for an amazing vacations

Family

10/10

Exceptional

16 Jul 2026

Saira

Staff was great, the bar was as awesome !! Cleaning from the room wasn’t to perfect.

Family_with_children

10/10

Exceptional

15 Jul 2026

Ashley

The property is beautiful and well maintained. They are always cleaning. Staff were great for the most part, some a lot friendlier than others. Overall, great stay. Great neon party and other shows.

Self

10/10

Exceptional

14 Jul 2026

Javier

Me family and I enjoyed everything hotel riu had to offer. From the all white party, to the World Cup Watch party, and the restaurants on the property. The staff was all extremely friendly and helpful. I would definitely book another stay at one of the many Riu Resorts.

Family_with_children

10/10

Exceptional

13 Jul 2026

Aymet Del carmen Besada

Todo me gustó, lo recomiendo a un 100% y volvería a visitarlos .

Family_with_children

10/10

Exceptional

13 Jul 2026

Natanael Polanco

Good

Friends

10/10

Exceptional

12 Jul 2026

David

NA

Friends

10/10

Exceptional

11 Jul 2026

Adriana

We enjoyed our stay at Riu Tequila. We highly recommend this hotel specially when vacationing with kids.

Family_with_children

10/10

Exceptional

11 Jul 2026

Lidia

Ever

10/10

Exceptional

07 Jul 2026

Suzanne

Amazing food and staff! Everyone’s so welcoming and awesome

Friends

10/10

Exceptional

03 Jul 2026

Marin

First, I want to start with our arrival. Fernanda was amazing and very accommodating. We didn't have any issues in our conversations although we do not speak Spanish. All the receptionists speak English( we didn't experience it in other resorts in the past).The rooms were perfect, clean, AC worked great. Manuel took great care of us. Our fridge was full, we had enough towels and enough water. Food was amazing. Buffet had so many options with the entree of the day. A la carte restaurants were good. We preffered the Steak house over the Italian, but it is our preference. During the day the Aqua Fitness was great. A lot of options for the drinks at the Bars. You can go to the Mall it is 5 minutes distance. The beach is not too far away. The transportation is available all the time every 5 min. If you want to walk it is 5-7 minutes from the Reception. Every night there was a different show so everyone can have fun.All in all, great experience. We highly recommend Riu Tequila and will be back for sure.

Family_with_children

2/10

Poor

02 Jul 2026

Samantha Nicole

I wanted to share my experiences and of course everybody looks for different things when they’re going on vacation.
This hotel was right around one hour from the Cancun airport so prepare for quite a long journey to and from the airport, once I arrive, check-in was easy and I was taken to the room. Much to my surprise my room was on the third floor and there are zero elevators stairs only so be prepared to walk through flights of stairs if you’re located on the third floor.

I also learned fairly quickly. They do not offer room service at all, which was disappointing getting coffee first thing in the morning meant getting dressed walking down three flights of stairs not to mention I was in the building furthest from the restaurant. Now I am not lazy in the slightest but while I’m on vacation, I do enjoy room service after a long day or breakfast on the balcony. Lesson learned to make sure the hotel offers room service.

Day one I decided to go to the pool that had Coco‘s bar, which is an adult only pool with the swim up bar after laying out in the heat and humidity I decided it would be refreshing to get in the pool, only to my surprise that the pool was about 85°. It was so hot. It was the furthest thing from refreshing.

Let’s talk dining. I learned the hotel had four restaurants, Asian, Italian, a steakhouse and the buffet. I went to the Asian restaurant the first night and again I was surprised to learn that this was a buffet style versus table delivery meal.

Self

10/10

Exceptional

30 Jun 2026

Lee Charles

Hotel Riu Tequila was my wife and I's first all-inclusive stay in Mexico, and it really was about as great of an experience as I could hope for. 10/10 for the resort just allowing us to relax, be care free, and enjoy life -- they made everything easy.

The Food: Lot of buffet choices, and they're all delicious. We ate at the Rosa Roja buffet each day for breakfast/dinner, and often lunch -- always a great selection and variation of food.

Drinks: They made them quick and they tasted great! The banana milk shakes were SO good.

Service: They've got a well-run system at this resort, and we always felt taken care of. Shoutout to Felix at the Rosa Roja buffet for making every dining experience feel special. Nicest guy, we were happy to have met him!

If all the RIU resorts are like this one, then we will likely try some in other countries. (P.S. RIU hit me up with a discount on the downlow on our next trip. We really liked it!)

Family

10/10

Exceptional

29 Jun 2026

Raymundo

Breakfast buffet was excellent

Family_with_children

2/10

Poor

28 Jun 2026

Aaran

The maids broke into my locked luggage and stole money.

I ate at the steakhouse onsite last night and got food poisoning.

Self

8/10

Excellent

26 Jun 2026

Lee

After visiting previously in 2023 you can see the hotel could do with a bit of a freshen up. However the staff at the hotel are exceptional. I must give a special shout out to Andrea in the 24 hour sports bar who really does put a shift in.

Hotel is in a nice location where you can walk into the local centre for food or gifts.

Self

8/10

Excellent

24 Jun 2026

Jose Manuel Valdovinos

The property is well kept and clean. The only thing I dislike was that there were no service at the beach area.

Friends

8/10

Excellent

22 Jun 2026

Muriah

This is our second stay with the Riu brand resorts in Mexico. Riu Tequila is on the smaller side, which is nice for getting around the resort. The food was not the best (minus breakfast - it was good), but I’m not a huge fan of resort food in general, it all kind of tastes the same. Beach access is within walking distance, or you can wait a couple minutes for a shuttle. There are two other Riu properties you gain pool access to, which was nice.

The staff were all really helpful and great to interact with.

Friends

6/10

Pleasant

22 Jun 2026

Victor Francisco Montes de

poor quality on food and events and resort credit did not work. I would not go back.

Family

10/10

Exceptional

22 Jun 2026

Dominico

I'm so happy

Self

6/10

Pleasant

21 Jun 2026

Edison

I sent this email to Riu Tequila to bring a serious matter to their attention following our recent stay but they told us this something we have to address with Expedia, but we know that shouldn't be like that Expedia is not in charge of training Rou Tequila employees.

While we previously reported a mouse in our room to reception, we discovered an additional issue upon arriving at the airport. My daughter, my son, and I realized that $20 was missing from each of our wallets, totaling a $60 loss. These wallets had been left inside a drawer in our room.

While I understand that recovering the funds may be difficult at this stage, I feel it is important to inform you of this incident. We have stayed at Riu properties before, including Riu Palace Bavaro and Riu Playa Blanca, and have never encountered such an issue. We expect a higher standard of integrity from your staff and hope you will take the necessary steps to ensure this does not happen to other guests.
They decided just to say, this matter has to be managed by Expedia.
But of course we know Expedia doesn't have to deal with this.

Family_with_children

10/10

Exceptional

20 Jun 2026

Rolando Henry Unzueta

Me encanta

Partner

6/10

Pleasant

19 Jun 2026

Ria

Staff was friendly, shower was no good, receptionist was helpful, check in was quick, food was not great, no room service which is disappointing.

Family

4/10

Poor

18 Jun 2026

Antonio

Thr room wasn't that clean I left a half glass of water on the desk and I found it inside the fridge

8/10

Excellent

17 Jun 2026

John

Staff was very nice. They had multiple activities throughout the day and shows at night. Food was good but not great. Room temperatures didn’t drop below 24 degrees Celsius/ 75 degrees Fahrenheit.

Family_with_children

10/10

Exceptional

17 Jun 2026

Theresa

10/10 best vacation

Friends

10/10

Exceptional

16 Jun 2026

Erica

Beautiful resort,delicious food and great entertainment.

Partner

10/10

Exceptional

14 Jun 2026

Michelle

Great place to stay at, everyone is so friendly and love to have fun ! They do things for kids and parties at all times, Very clean and well maintained! And you get access to all 3 Rius! Can't beat that

Family_with_children

10/10

Exceptional

12 Jun 2026

Chandra

My family all loved our stay! She’s from 14-19 there were activities for everyone and the staff were so helpful and nice. Some of the building were older but very well maintained. We loved the pools and the foam party but being able to use the beach club and enjoy the pools at the other resort and enjoy the beach!

Family_with_children

6/10

Pleasant

11 Jun 2026

Elio

The food and the service was great mostly. My room ceiling it was leaking water after a rainy day.

Self

10/10

Exceptional

11 Jun 2026

jeannette

It really is all inclusive. Your room is kept stocked. The food is good. Great staff.

Family

10/10

Exceptional

11 Jun 2026

Rebecca

We had a wonderful stay. Would definitely stay here again. The beach and amenities access at the other Riu properties was awesome. The food in all of the restaurants and buffets was great. This was my first stay at an all inclusive resort and the convenience is well worth the money!

Friends

10/10

Exceptional

10 Jun 2026

Francisco

All the menu was good

Family

10/10

Exceptional

10 Jun 2026

Eva

Had a great and fun time at this hotel. The staff was friendly and very helpful. Will definitely go back.

Family

10/10

Exceptional

09 Jun 2026

Isherra

Loved it. I enjoyed my stay and they made my birthday special. The food was good and the property was clean as well. Every interaction with staff was great.

10/10

Exceptional

09 Jun 2026

Paul

Friendly helpful staff. Clean beach and pool areas. Great selection of food. Really enjoyed our stay.

Family

10/10

Exceptional

08 Jun 2026

Jannis

.

Family

10/10

Exceptional

08 Jun 2026

Jessica

The staff was very nice and the food was great. There was a club and sports bar available for nightlife and plenty of outdoor areas to sit and lounge.

During our stay, the staff began to re-stucco our villa, so we had some noise in the morning. Our rooms were well-stocked with beverages and alcohol. The beds were very, very comfortable! The towels became smelly quickly, though. Overall, it was a nice facility and we had a great time.

Family_with_children

8/10

Excellent

06 Jun 2026

Giovanna Maribel

Good reaort

Partner

10/10

Exceptional

05 Jun 2026

Hiram

Everything was perfect and beautiful

Family_with_children

10/10

Exceptional

05 Jun 2026

Heather

Second time staying here! This time we went with our two kids age 12 and 10. We had so much fun! We like how we can also utilize Riu Yucatan and Playacar which are right across the street! Entertainment and food was great at all three properties.

10/10

Exceptional

01 Jun 2026

Christopher Sean

Great resort.

Friends

6/10

Pleasant

30 May 2026

susana

Bueno para comenzar la atención no es tan buena el lugar bien pero las habitaciones quedan muy lejos hay que caminar un montón la comida es muy mala tienen un buffet que lo mantienen abierto cada 3 horas comida de muy mala calidad te dicen que tienes 2 o 3 opciones de restaurante disque un steak house y un italiano y cuando llegamos a los restaurantes cerrados la playa queda a 15 minutos caminando disque te lleva un carrito de golf qué anda de ves en cuando caminamos un montón para llegar a la playa y cuando llegamos la playa estaba llena de regazo nisiquiera la limpian para el turista que está pagando bastante plata para poder pasar un momento agradable con tu familia la verdad no volveré mas a ese resort hay muchos mejores que este por menos precio una decepción total no ballan.

Family_with_children

10/10

Exceptional

28 May 2026

Rebecca Lynn

This was my first International trip and It was all amazing but especially the staff

Friends

10/10

Exceptional

28 May 2026

Adriana Elisa

The place is nice and staff is very friendly, it’s a walk from the beach and they only have one golf cart for shuttle. Which was on maintenance for 2 days out of 6 days! Pools could use new tiles as well

Family

4/10

Poor

26 May 2026

Tala

Rooms were in a rough shape

10/10

Exceptional

26 May 2026

Carlos

This was my fifth visit to Hotel Riu Tequila, and it continues to impress. The resort is well maintained, and the food and drinks are consistently good. What keeps us coming back, however, is the exceptional service. The staff is friendly, professional, fast, and engaging throughout the resort. A special thank you to the Sports Bar team Andrea, Dana, and manager Jose. At the Rosa Buffet, Rangel is a true superstar who consistently delivers outstanding service. The hospitality and dedication of the staff make this resort stand out year after year.

Family

10/10

Exceptional

25 May 2026

Jennifer

More variety of food Fruit was excellent. And also need more coffee options

Friends

10/10

Exceptional

25 May 2026

Maria Teresa

Clean rooms and friendly staff

Friends

8/10

Excellent

24 May 2026

Norma

The staff is amazing. Maybe change the menu up a bit from day to day.

Family

10/10

Exceptional

24 May 2026

Marc

Great stay

10/10

Exceptional

24 May 2026

Andres

Great places to stay! Staff is very helpful and friendly. Andrea and Diana from the sports bar made it a wonderful experience. Will be revisiting again.

Family

10/10

Exceptional

24 May 2026

Brook

I have stayed here multiple times and have never been disappointed. Team members and staff are very friendly and welcoming, and even remembered me from prior visits. The sports bar is such a great place to hang out and has a lot of good vibes. Very safe, convenient, and close to the beach. Staying here we’re also able to take advantage of other beachfront, hotels, buffet and all-inclusive drinks. Will definitely be staying again.

Family

8/10

Excellent

24 May 2026

Gergana

There is no bar at the beach and when you leave the beach no water to wash food from sand

Family

10/10

Exceptional

24 May 2026

Michael

Hotel Roy Tequila was a great place to take our Honeymoon. So much stuff to do! Amenities are amazing and the restaurants are great. Bar staff works hard to please you! My wife says we will be back every year!!!

Partner

10/10

Exceptional

24 May 2026

Julie

Just returned from 2 weeks at Riu Tequila and can’t fault a thing. Amazing location, friendly, attentive staff, great food, clean comfortable room & lots of activities going on

I would definitely return!!

Partner

8/10

Excellent

22 May 2026

Luz Estella

Very easy to check in, very clean, food is good but it needs more choices of meats, needs waiters for bar areas because you have to go to the bars and get your own drinks

Partner

10/10

Exceptional

21 May 2026

Jesus

Great resort to stay at and the staff is incredible no complaints. Highly recommended

Family

10/10

Exceptional

19 May 2026

Jamal

The breakfast buffet was great. I really enjoyed it.

Family

10/10

Exceptional

14 May 2026

Karamchand rajendra deo

Food was good but language was a problem

Family_with_children

10/10

Exceptional

14 May 2026

Robert GEORGE

The room was clean and the staff were all very friendly. The foam pool party was a blast. The entertainment was great and the beer was very cold. Would definitely go again.

Family

10/10

Exceptional

13 May 2026

Michelle

Everything was great!

Partner

8/10

Excellent

13 May 2026

Lilian

This is the third time I’ve stayed at a Riu property, and my first time at the Riu Tequila. The hotel is great, and the staff are wonderful; however, I do feel that the rooms are in need of an update. The food and drinks are good, and the hotel is always very lively. Next time, I’d like to stay at the Riu Palace.

Partner

10/10

Exceptional

12 May 2026

Serene A

Best vacation ever

Family_with_children

6/10

Pleasant

10 May 2026

Yohanna

Not a big deal. The food is ok. The drinks are terrible. The room service is good. I have definetly had better and worst times in other resorts.

10/10

Exceptional

10 May 2026

Robert Russell

I went to the main restaurant instead of specialty restaurants, and the food was excellent. Also, beach access is very nice.

6/10

Pleasant

08 May 2026

Landon Nikolas

good

10/10

Exceptional

08 May 2026

Megan L

Breakfast menu was fresh with more than enough food to chose from... all of the best quality! I had avocado toast on artisan bread, a banana and a green juice. I had an egg white omelette. I had a mimosa handed to me on entry for Sunday brunch. My husband enjoyed chiliquiles, bacon, ham,

10/10

Exceptional

08 May 2026

Luis Fortino

travel staff was very helpful answering questions and information about tours along with booking

Self

6/10

Pleasant

07 May 2026

Jayleen

Staff was very friendly and helpful, but don’t expect the food to be amazing, me and my fiancé liked the Italian and Asian restaurants the best

Partner

10/10

Exceptional

04 May 2026

Samara

great! food was amazing with a lot of options.

10/10

Exceptional

04 May 2026

vileisi

Staff were very friendly . Everything was perfect we had a great time . The white party was amazing. Food was great 10/10 will definitely be back

Family

10/10

Exceptional

28 Apr 2026

Nora

Food was very good. Good service. The Staff was very nice.

Self

10/10

Exceptional

27 Apr 2026

Paul Angelo

This is a beautiful property with so much to do throughout the day. Activities such as volleyball, darts, horseshoes, water polo, aqua gym, stretching, Latin dance lessons, & more continue throughout the day or you can just relax on the lounges & enjoy the sunshine. There are 4 pools, take your pick. Although the beach is not on the property, it is a 7 minute walk through a lovely shaded path or you can be driven there by a golf cart that runs every 10 minutes. The Buffet offers a wonderful variety of food & plenty of fresh fruits & vegetables. There is so much to choose from. There is also an Asian restaurant, Italian & Steak House you can go to without making any reservations. All are delicious. The waiters at all restaurants are very friendly & helpful. You will see Wilbert, one of the head guys at the buffet. We got to know Polo who served us at breakfast. The rooms are spacious, some people say a little dated but were fine for us plus there is a lot of storage. The shows at night are wonderful! The activity folks are amazing working throughout the day & into the night providing exceptional entertainment. They are true professionals. Shout outs to Daniel, Eduardo, Saul, Norbeto, Rafael, Johnny, Nadia & Jacqueline to name a few who helped make our vacation fun, memorable & so enjoyable! You will love the RIU TEQUILLA !!

Partner

10/10

Exceptional

26 Apr 2026

Piotr

Exellent

Partner

10/10

Exceptional

25 Apr 2026

Paul

Staff. & clean rooms

10/10

Exceptional

21 Apr 2026

Sylwester

Best Hotel Ever In Mexico . Amazing hotel for everyone. Food Pools Beach was stunning. Staff keeps you entertaining all day long . Best shows at night . Please visit . Thank you

Family_with_children

10/10

Exceptional

21 Apr 2026

Roman

Everything was perfect

Family_with_children

10/10

Exceptional

20 Apr 2026

Carol

Recommend

Partner

10/10

Exceptional

20 Apr 2026

adam

Resort was great, staff was super friendly. Only down side not enough communication on events or entertainment.

Partner

6/10

Pleasant

19 Apr 2026

robin

Restaurants were awful and entertainment started way too late!

Friends

10/10

Exceptional

18 Apr 2026

Samantha

Our stay was excellent. Especially our server Raul, he works breakfast and then dinner in the steak house. He was the best and always took care of us. Thanks!

Partner

10/10

Exceptional

17 Apr 2026

William

First time at a Riu Resort and i was not disappointed. The staff were very accommodating and friendly. There was plenty of great food to choose from their 5 restaurants, pool bar and 24hr sports bar. This is truly a family friendly resort with lots of scheduled activities throughout the day and themed shows/events nightly. This resort is know for its Friday party's. Great choice and will definitely be returning.

Family_with_children

6/10

Pleasant

15 Apr 2026

Dmitry

Food was good, staff was friendly. Front desk wasn’t friendly and nice. We had cockroach in first room on the main floor, than we were moved to the other room on the second floor and no cockroach there, but at the end of our stay we were offered to moved to a better room but on the first floor again. We lived on this upgrade room for 5 days with little tenants again.
Definitely cockroaches is the issue in this hotel

Family_with_children

10/10

Exceptional

15 Apr 2026

Matthew

Great food, clean rooms, pleasant staff. Only downside were that the pools were small and finding a chair outside was difficult at times!!

6/10

Pleasant

14 Apr 2026

Sarla Devi

My stay at Riu Tequila had some great highlights, but also a few letdowns.

The entertainment team was truly top-tier — easily 10/10. They consistently organized activities throughout the day and night and made a real effort to engage guests. They were friendly, energetic, and made the experience fun. The shows were interactive and kept us entertained the entire stay.

Another standout was the cleanliness. This is one of the cleanest hotels I’ve ever stayed at. You constantly see staff maintaining the property, and the rooms were spotless every day.

However, the biggest disappointment was the food and drinks. For a RIU resort, I expected much better quality. Most of the cocktails tasted watered down, which was surprising. The food overall was hit or miss during my six-night stay. The buffet was excellent on two nights, offering a great variety of meats and fresh options, but inconsistent on other days. The restaurants were decent, but definitely could have been better. Compared to other RIU resorts I’ve visited, this was a noticeable downgrade in both food and drink quality.

One important thing to note: this is not a beachfront property. You’ll need to take a golf cart or walk across the street, which takes about 7–10 minutes. While the golf cart runs every 10 minutes, this could be inconvenient for elderly guests or anyone with mobility challenges.

Overall, I’d rate this resort a 7/10. The property is beautiful, and the entertainment and cleanliness really stand out.

Family_with_children

8/10

Excellent

14 Apr 2026

Robert

We enjoyed our time at this resort. The property was beautiful and clean and the staff was very friendly.

Family_with_children

10/10

Exceptional

14 Apr 2026

Daniel Scott

The staff was very helpful and allows were friendly

Self

8/10

Excellent

11 Apr 2026

floriberto

Viste el hotel primera semana de abril, estuvo muy bien la comida el lugar, la atención del personal, la única inconveniente es la distancia de playa al hotel y viceversa, el entretenimiento estuvo un poco aburrido. Es un lugar familiar así que eso estuvo excelente muy tranquilo y seguro para niños.

Family_with_children