Name: Palmaïa - The House of AïA Wellness All Inclusive
Address: Paseo Xaman Ha, Lt.1, Playacar, Playa Del Carmen, 77710, MX

10/10

Exceptional

14 Jul 2026

Yashwanth

Palmaia was such a peaceful paradise! We went in mid June and it was pretty quiet so we felt like we had so much space to ourselves.
Our nomadic guide Karen was helpful with all of our questions and checked in with us each day to see if we needed anything. We really appreciated her! Edgar gave us a tour when we first arrived and helped us get to the store at Sandos when we needed to get electrolytes (I got dehydrated the first day!) But what helped even more was when room service brought us fresh coconuts and a natural electrolyte drink. They literally saved our vacation because I felt better within an hour after that.
The food was so good too! As vegetarians it was nice to not have to wonder what we could pick from the menu, and everything we chose was fresh and delicious. Our favorite restaurant was Ume- their sushi, pho, and desserts were our favorite dishes!
Another highlight for us was the coffee shop, Plantissa. The interior design is out of a high end magazine and their bakery and drinks were a yummy mid day snack!
We also attended some of the daily activities like yoga, a sound bath, breath work and an art class. It all felt like a dream, doing these things with such beautiful scenery around us! The teachers were kind and patient and we really appreciated the whole experience.
We keep looking back at pictures and wanting to book again soon, it’s was so worth it!

Partner

10/10

Exceptional

06 Jul 2026

Richard

Everything about this place is excellent. The staff are great, service is spot on. Beautiful property. Vegan forward but they are accommodating of all food choices. Loved our pool front room. Great activities - yoga, and sound baths. Above and beyond all inclusive…Premium tequilas and chill vibes. Daily brunch on the beach, one of a kind.

Partner

10/10

Exceptional

29 Jun 2026

Wendy

Beautiful property. Everything was perfect from start to finish. The room, the food, the staff, the property. Honestly there isn’t anything I would change. This place is a winner in every category. I highly recommend. I went for a solo getaway but it could also be a perfect couples getaway as well.

Self

10/10

Exceptional

24 Jun 2026

Nisha

My husband and I absolutely loved our stay. One of the most incredible resorts we have stayed at - the service definitely made our stay more enjoyable. The staff really do go above and beyond. The daily activities were also amazing. Can't wait to return.

Partner

10/10

Exceptional

20 Jun 2026

Tatyana

If you’re looking to escape the city and truly relax, this is the perfect place. The property is beautiful, peaceful, and surrounded by nature. Although it’s an all-inclusive vegan resort, but we are not vegan , so we also enjoyed the fish and steak—they were delicious! The drinks were exceptional, and the staff was amazing—friendly, helpful, and always welcoming. We had a wonderful stay and highly recommend it to anyone looking for a relaxing getaway.
Special Thanks to Kasandra and Oscar .
They made our stay exceptional, they very attentive and caring.

Partner

10/10

Exceptional

10 Jun 2026

Gabriela

Exceptional customer service, with creative and delicious vegan food
There are fish, beef, shrimp and chicken options which can be substituted
The meditation, sound immersion, movement and art classes are very good and helped us unplug from work and stress.
This is our second visit and …. Likely will return again.

Partner

10/10

Exceptional

07 Jun 2026

Heidi

Palmaia never disappoints; it is quite like paradise in every way imaginable. The property itself is stunning, as are the accommodations. Every room faces the beach, and you can hear the tide even with the sliding door to your room closed. The rooms are immaculate and contribute to the Zen quality of the resort.

The food is absolutely delicious. We have stayed here now four times, and the quality of the food is unwavering. Alas, we do have one complaint, which is they now include animal options for those who are not plant-based. But we believe this is so the owner can remain solvent, so it is a price we are willing to pay to sustain this beautiful place.

The rituals, classes, and spa treatments, and the incredible people who take care of you doing your stay are the icing on the cake. If you are considering, do it! It is well worth it!

Family

10/10

Exceptional

29 May 2026

Sandeesh

The food and staff here are out of this world. They go above and beyond- the nomadic guides are available to help with all your questions via text. Danny and Fernando at the pool were awesome. Luis and Carlos and everyone at the restaurants does an amazing job! The food is great! There is something for everyone at every meal- you will find your favorites at every restaurant. Best experience at a Mexican resort in my 20 plus years of traveling there- definitely the best all inclusive experience! BTW if you like wine and martinis- this place does both very well! The vibes are calm and Plantissa was my daughter's favorite. Already planning our return visit!

Family_with_children

10/10

Exceptional

23 May 2026

Sharmila

As a plant based guest we had an awesome time and was in food coma almost daily...absolutely loved this place and looking forward to come back again

Friends_and_family Family

10/10

Exceptional

18 May 2026

Erin A

This was the most beautiful hotel I’ve ever stayed at. The staff were wonderful, the accommodations were above expectations and the relaxing atmosphere made this a perfect getaway. I would come back again and again.

Partner

10/10

Exceptional

13 May 2026

Polina

Palmaïa is one of the best hotels we’ve ever stayed at, if not the best. But it’s not just a hotel - it’s a beautifully thought-out, truly unique wellness experience.

The design and aesthetics are stunning, with incredible attention to detail and natural, high-quality materials throughout. What makes Palmaïa really stand out is that it’s built into the jungle and integrated into nature, unlike so many resorts that flattened the jungle and built a concrete one in its place. The reward for that approach is the thriving wildlife - we saw coatis, agoutis, spider monkeys, raccoons, butterflies, countless birds, and lizards everywhere.

Food was absolutely amazing. We’re not vegan or vegetarian, but loved the concept and all the options. It really makes you more open-minded, and if you want meat, fish or cheese, that’s easily accommodated too. Special mentions: the Palmaïa burger at Su Casa (!), charred broccoli and prawns at LEK, and the delicious snacks at Plantissa.

The staff were warm, attentive, and genuinely caring - nothing was ever a problem.

The all-inclusive is actually truly ALL inclusive, which is rare these days: room service, beach service, taco van, drinks, wellness classes, workouts - everything. Spa is extra, but absolutely worth it, especially as treatments include access to the private cenote and Mayan steam bath.

The beach is beautiful and genuinely great for swimming. Yes, Riviera Maya has seaweed (we visited in May), but staff worked constantly to clear it

Partner

10/10

Exceptional

05 May 2026

Amber Lee

Truly the best resort I’ve ever been to. Ever detail was perfection. The food was next level, and so was the staff. I found my place at house of Aia ❤️🏝️

Friends

10/10

Exceptional

03 May 2026

Neha

This was the most incredible vacation of my life. It was an experience of a lifetime. The food was OUTSTANDING. The service was impeccable. The activities and surroundings were unbelievable. We will come back every year!

Family

10/10

Exceptional

30 Apr 2026

Todd

The property in impeccably designed and maintained. This is my third time there and they never disappoint. Nomads took an excellent care of you. Kasandra was very attentive to all our requests and made all desired arrangements for us.
The rooms were very comfortable, large and clean. The views from the balcony are breathtaking. All restaurants were very tasty and great professional staff. We are very pleased with our vacation and can’t wait to get back next year.

Friends_and_family Family

8/10

Excellent

16 Apr 2026

Lidia

The only wellness resort I've ever been to but it was amazing and relaxing. The staff was AMAZING. The scenery and rooms was absolutely beautiful as well as the amenities. The only downfall for me was i got food poisoning on the last day of my trip. 24 hours of diarrhea and vomiting. The staff insisted it was because the fermented foods but i assured them kimchi was not new to my diet nor plant based foods. I was offered a ride to the pharmacy to purchase a small bottle of pepto for $20. Besides that inconvenience the trip was great.

10/10

Exceptional

14 Apr 2026

Oscar

T

10/10

Exceptional

11 Apr 2026

Richard

This is a phenomenal wellness retreat resort. It’s a top notch facility with fantastic food, wonderful staff, excellent wellness activities (yoga, breathing exercises, workshops etc). It’s unbelievably clean. Really a strong 10/10

Partner

10/10

Exceptional

08 Apr 2026

Lisa

Our vacation was PERFECT in every way! This resort is amazing! Set within a jungle next to the ocean! The food was amazing- the service was always EXCELLENT- the staff was VERY ATTENTIVE- and our Nomadic Guides (Oscar and Andre) we're very helpful with any of our questions. We will BE BACK!!!

Partner

10/10

Exceptional

31 Mar 2026

Keri Elick

This resort is far better than it appears online!

10/10

Exceptional

28 Mar 2026

Catrina

This is definitely home away from home & worth every penny. If you want to he treated like royalty you should definitely book this resort.

Self

10/10

Exceptional

26 Mar 2026

Joaquim

Amazing experience

Partner

10/10

Exceptional

23 Mar 2026

Rochelle

Fantastic

10/10

Exceptional

12 Mar 2026

Chi

Amazing food

Partner

10/10

Exceptional

10 Mar 2026

Ingrid

The ocean was visible from my room. Everything was just perfect. Highly recommended

Friends

10/10

Exceptional

02 Mar 2026

Anita

Incredible endless ocean views! The most wonderful resort in terms of wellness amenities, comfort, beauty and luxury!

Partner

10/10

Exceptional

24 Feb 2026

jorge palacio

Everything excellent except service too slow beachside

Partner

10/10

Exceptional

17 Feb 2026

JEFFREY

Everything was perfect

8/10

Excellent

15 Feb 2026

clarissa

Beautiful location, variety of restaurants, lush surroundings in jungle

Business_and_leisure Self

10/10

Exceptional

12 Feb 2026

Janna

Incredible hospitality

Leisure Friends

10/10

Exceptional

10 Feb 2026

Tina

This is more than just a resort, this is a spiritual experience in a luxurious, beautiful setting

Leisure Self

10/10

Exceptional

09 Feb 2026

Tarik

How everyone treated us with love!

Friends_and_family Family

10/10

Exceptional

30 Jan 2026

Marie

Rooms were spotless and staff great

Partner

10/10

Exceptional

28 Jan 2026

Frank

Everything was perfect. The property is immaculate and the food is excellent. This is our second time at Palmaia, and it’s just as great as our first time.

Leisure Partner

10/10

Exceptional

27 Jan 2026

Evan

If you're on the fence, just book it. Incredible resort and exactly as advertised.

10/10

Exceptional

14 Jan 2026

Madhubanti

Incredible resort.

Leisure Partner

10/10

Exceptional

12 Jan 2026

Daniel

Amazing resort with amazing food and amazing people!

10/10

Exceptional

07 Jan 2026

Linda

Everything stands out as excellent! This was our second visit in three months and we are already planning our next visit!

Leisure Partner

10/10

Exceptional

03 Jan 2026

Raven

Amazing resort, well worth the hype and the price. The only sad thing is they don't allow kids under 4 so we can't come back for four years since I'm pregnant. Other than that it's perfect. Food, staff, amenities are great!

Leisure Partner

10/10

Exceptional

23 Dec 2025

Rupa

This resort exceeded our expectations. Food is Michelin quality, wellness programs led by experienced teachers, outstanding service at the restaurants, clean rooms, beautiful white sand beaches. 10 on 10!!

10/10

Exceptional

17 Dec 2025

Aniruddha

Everything was amazing

Partner

10/10

Exceptional

10 Dec 2025

Mark

Everything about this place is first class and designed to promote a healthy and restorative stay. Too many superlatives to list, but the quality of the food, service, room and wellness activities stand out.

Friends_and_family Friends

10/10

Exceptional

07 Dec 2025

Alicia

This was the best resort I've ever stayed at for so many reasons. Forget your worries, disconnect, and enjoy everything palmaia has to offer. If you value quality good rather than quantity, healthy food over heavy, whole foods over processed, this place is for you! The rooms are all ocean view and the whole resort is walkable. I had such memorable classes here and the personal concierge services was a nice touch and way for us to feel connected all through the week.
Already planning my next visit!! Shoutout to my nomadic guide Oscar for everything he did to make our stay even better

Leisure Partner

10/10

Exceptional

06 Dec 2025

Joseph Thomas Grappone

The Resort was beautiful. Staff was friendly and service was excellent. Food was amazing, did not have a bad meal.
Overall excellent experience, we will be returning

Leisure Partner

10/10

Exceptional

02 Dec 2025

Wandy

We had an absolutely amazing 5-day adventure! Despite checking in late due to Canada’s weather, everything went smoothly and felt incredibly welcoming. The service was nothing short of five-star! Rafael, our friendly driver, greeted us at the airport with warmth, shared helpful tips, and was always quick to respond—be sure to ask for him! Throughout our stay, the staff at SuCasa were exceptional, especially Luis, who was simply fantastic. He took wonderful care of our family and knew exactly what we enjoyed. We truly loved our meals at SuCasa, soaking up the warm hospitality that made our holiday unforgettable. Our energetic guides, Oscar and Kassandra, were invaluable, helping us with all the info we needed and swiftly accommodating our requests.

As a family of plant-based eaters, we had an incredible time. We didn’t have to worry about food, and the mocktails were absolutely delicious. My kids enjoyed every bite too!

I arranged spa treatments for my parents, and they loved it so much they booked a second session the very next day! Don’t miss out on the Samunprai Herbal Ritual—my parents raved about it, and it’s a must-try experience.

Leisure Family_with_children

10/10

Exceptional

29 Nov 2025

Brian

This place is truly magical and words can’t express how perfect this place is.. if your looking for a healthy experience for your mind, body and soul this place delivers..

Leisure Partner

10/10

Exceptional

11 Nov 2025

Marie

This place was a dream. Beautiful location, incredibly friendly staff, delicious food. Rooms were lovely and clean. Multiple pools, wonderful activities. Can’t wait to go back!

10/10

Exceptional

11 Nov 2025

Marco Antonio

This is our 2nd time visiting Palmaia and it was just as magical as the first visit 3 years ago. Everything about our stay was amazing. The rituals that we attended were Yoga, Cacao ceremony, Fermentation class (bread making), and watercolor painting. We highly recommend these activities. Shout out to Mauricio! He has a lot of knowledge regarding fermentation and cooking. We also booked a spa service at Atlantis and it was relaxing and rejuvinating. We were surpised by monkeys outside of the spa waiting area, which added a wonderful surpise to the peacefulness of the space. Every meal was delcious and was matched by top notch service. Special shout out to our waiters Luis and Alejandro. Ismael at Eolo was also great! We loved hanging out at the bar in the evening next to the fire and listening to music. The entire crew including our nomad guides (Karen and Andres) were extremely gracious, kind, and accomodating. Thank you for taking great care of us! We loved every minute of our visit.

Leisure Partner

10/10

Exceptional

24 Oct 2025

Erin

Outstanding service and food

Leisure Partner

10/10

Exceptional

18 Oct 2025

Natalia V

It’s a stunning resort - we keep coming back … it’s our 5th time here!!!

Leisure Family

10/10

Exceptional

14 Oct 2025

Sandy

Gorgeous all inclusive resort with delicious, healthy, vegan food. Excellent service and friendly staff. Beautiful location and amenities. Interesting classes.

Partner

10/10

Exceptional

07 Oct 2025

Casey

Amazing place to stay. Clean, friendly staff, the best food- I can’t say enough good things about this place!

Leisure Family

10/10

Exceptional

05 Oct 2025

Linda

The most magical and peaceful all inclusive resort I have ever visited. Highly recommend and cannot wait to return…many times.

Leisure Partner

10/10

Exceptional

05 Oct 2025

Anuj

Excellent overall

Leisure Family

10/10

Exceptional

05 Oct 2025

Nika

Everything was wonderful. Looking forward to coming back again.

Leisure Self

6/10

Pleasant

30 Sep 2025

Regina

Very disappointing.
I guess September is the OFF season for them. So many amenities, services, ceremonies, and pools were unavailable for this supposed 5 star hotel.

1.Entires wings of the resort are not in use yet they put my in the OCEAN FRONT ROOM that overlooked the roof of the bar. They did accommodate me gave me the ocean front room.

2. While still there I post

2/10

Poor

29 Sep 2025

jamnisa

Union arrival the receptionist lied about giving me an upgrade. I got exactly what I paid for. Then said; once confronted, the upgrade was to the adults only building. King suite Ocean front, in a family building? Lie. Once I got to my room the view was obstructed by the roof of a restaurant. Since the hotel was completely empty I asked if they could move me to another room with a better view. She then lied again and said that all the rooms in my category were booked out. I went online and saw that there were 7 rooms available on Expedia alone, same room and same days booked! Sent it to them, they then changed my room after another lie saying that the other room wasn’t ready and that I could take a look at it, I might look clean but it’s not. I would have to have my bags brought to reception and stored. That never happened because the room was clean. And the only thing I could think was why didn’t you want to change the room if the whole entire hotel is empty and why cause so much unnecessary chaos if this is a wellness retreat? The mini bar was Not fully stocked. There was only a couple mixed bottled drinks. No beer, wine or spirits. Only Cenote worth seeing is inside of the spa which is an additional charge. Upon leaving the taxi tried to charge $100usd for a ride to Tulum. Been 10 times. I booked my own car and they wouldn’t let him in! Once I said that I was writing a review, she followed me to give a code to let him in. He already left. She then offered a cheaper taxi.

Leisure Self

10/10

Exceptional

18 Sep 2025

Carly Louise

Best vacation ever. Felt like we were the only people there.

Leisure Partner

10/10

Exceptional

18 Sep 2025

zohreh

The hotel was super clean, with a beautiful beach and fantastic location. Most of the staff were very friendly, and the food was fresh and delicious.

The only downside was when my husband cut his foot—we asked for alcohol and a bandage but were told they only had small bandages. It would be helpful for an all-inclusive hotel, especially one far from pharmacies, to have a basic first aid kit.

Overall, a great experience and highly recommended!

Leisure Partner

10/10

Exceptional

13 Sep 2025

Jacqueline

This was my 2nd time staying at Palmaia. Initially, I attended a wellness retreat then returned for a solo R&R getaway. I love this place. Service, food, spa, coffee shop, claasses, everything is top notch. Totally worth the price. The Nomadic Guides Oscar & Adriana were amazing.

Leisure Self

6/10

Pleasant

12 Sep 2025

Maria

Beautiful concept but execution needs improvement. The property is pretty old, regardless of the activities you can easily tell the common areas need improvement.

Leisure Partner

10/10

Exceptional

31 Aug 2025

ADRIANA MARCELA

This place is magic

Leisure Family

10/10

Exceptional

21 Aug 2025

Heather

It was truly an amazing experience.

10/10

Exceptional

20 Aug 2025

Dawn

The best resort experience I have ever experienced. The food, the spa and service was outstanding.

Leisure Friends

10/10

Exceptional

17 Aug 2025

Todd

Wonderful vegan options, attentive staff and beautiful surroundings!

Leisure Partner

10/10

Exceptional

15 Aug 2025

angela

A soul nurturing and soul changing experience! The most magical place I have ever found. I am already planning my next visit.

Leisure Partner

10/10

Exceptional

12 Aug 2025

Quinniesha

This resort is the perfect combination of a beach retreat and a wellness resort. I loved everything about my stay and will definitely return in the future!

Leisure Self

10/10

Exceptional

02 Aug 2025

Edward

Palmaia staff go above and beyond to ensure guests have the best experience. I’ve stayed twice, and I’m already looking to return.

Leisure Partner

10/10

Exceptional

28 Jul 2025

Nune

This was my second time at Palmaïa. It’s peaceful, wellness-focused, and full of positive energy.

There was a small room mix-up, but the staff fixed it. Everyone is warm and thoughtful.

I’m picky with food, and LEK was my favorite this time, unique and healthy. The birthday cake wasn’t great, but the coconut water in the room was amazing! I also love the Kuxtal cocktail, it’s vibrant and full of flavor.

We didn’t make it to any activities as we mostly slept and rested, which was exactly what we needed. I did attend a Palmaïa meditation concert in NYC once, and as someone who never meditated before, I felt deeply calm and relaxed after it. Assuming some of the activities should be similar.

The spa was great—I did the Prehispanic Ritual, and my friend had a scalp massage. Both were wonderful.

The resort is surrounded by nature. We saw monkeys, raccoons, iguanas, and beautiful plants. The rooms are dark and the beds super comfy which is great for a light sleeper like me.

Palmaïa is my favorite all-inclusive resort so far.

Leisure Friends

10/10

Exceptional

20 Jul 2025

Kamilah

It's such a gift to be able to visit Palmaia for the second time. The staff is wonderfully friendly and helpful. The food is hit or miss, but it's so nice there, you won't care that much. I still managed to gain 4lbs so I clearly ate pretty well! The servers and bartenders are knowledgeable and attentive.
The spa is beautiful and the therapists there are amazing. There are a variety of daily activities.
The nomadic guides, Kasandra and Esteban, are gems!

Leisure Family

10/10

Exceptional

16 Jul 2025

Deston

The experience from beginning to end was amazing. Highly recommend for anyone looking to rest, reset, and recharge. The staff was very hospitable, the property was beautiful and the plant-based cuisine was great, even for a meat eater like me. The wellness programming was great too, from the traditional Temazcal ceremony, pranayama, yoga and the meditation concert among other things. We will be going back soon!

Leisure Partner

10/10

Exceptional

08 Jul 2025

Juan

10’s across the board! PERFECTION!

One of the best, rejuvenating, and amazing solo trips I have ever taken. The property itself is a great combination of luxury and comfort. It feels like you have been transported into this magical jungle beach !

There is plenty of activity’s to do throughout the day, for those who want to be more active and do more classes. Or you can just lounge by the beach or venture through the amazing property and have no plans .

The food was amazing! Every meal was thought out, with also great mocktails or cocktails. Then the staff! This is probably what will make you want to never leave . They are the best! They make you feel so comfortable, and genuinely want to make your stay there great.

I can keep going on about this place, but it’s amazing. Also, while I was there I met people who had been there 3 times plus, which is always a great sign.

You will have the best time, no matter what type of trip your looking for here!!

Self

10/10

Exceptional

03 Jul 2025

Yai

Superior quality, luxury, perfect to relax . Meditation and yoga available . Will come back again.

Leisure Self

10/10

Exceptional

02 Jul 2025

Vaidehi

The food, the service, the environment, the activities, truly all a 10/10. Couldn’t have asked for a more perfect vacation because they simply did it all.

Leisure Family

10/10

Exceptional

27 Jun 2025

Anja

Palmaïa – The House of AïA is the most soulful and transformative place I’ve ever stayed. Surrounded by lush jungle and the sea, the resort is designed with deep respect for nature—eco-conscious and breathtakingly beautiful. It feels like stepping into a dream of what the world could be.

The plant-based food at all seven restaurants is gourmet, flavorful, and abundant—with a few meat options available for those who want them. Their award-winning mocktails (also available as cocktails) are imaginative and delicious.

Each guest is paired with a Nomadic Guide who helps with everything from booking restaurants and spa visits to arranging room service and activities. Their warm and seamless support made my stay effortless.

The Architects of Life program offers daily yoga, meditation, and creative experiences with teachers who will impact your life. Angel’s wisdom is unforgettable—I highly recommend a personal session with him. Shaman Balder brings calm, grounding energy and powerful meditation practices.

The Atlantis Spa is the best I’ve experienced in seven countries. I highly recommend the 90-min AïA Essence and the 120-min Mezcal Ritual. Arrive early to enjoy the sweat lodge, rosemary rinse, and cenote swim—it’s a true healing ritual.

Palmaïa isn’t just a resort—it’s a sanctuary. My favorite place on Earth.

Leisure Partner

10/10

Exceptional

23 Jun 2025

David

Very clean, very modern, very trendy overall, great experience

Leisure Family

10/10

Exceptional

15 Jun 2025

doailyn

Best hotel i stay in my life so beautiful peacefull service 10 outt of 10 super quite i felt special they treat me well and my family also!!

Food amazing they are available 24/7 for you i love it there

Family

10/10

Exceptional

07 Jun 2025

violet

Best food in the world.
Great people.
Magnificent beach.
Gorgeous spa.
Will be back.

Leisure Family

10/10

Exceptional

06 Jun 2025

Vladimir

Wonderful resort with great food, amenities and five star service.

Friends_and_family Family

10/10

Exceptional

04 Jun 2025

Teresa

This resort is truly one of the best places we’ve ever stayed at. Loved everything about it !

Business_and_leisure Family

10/10

Exceptional

03 Jun 2025

Julie

I had an incredible stay at Palmaia. From the staff, to the room, restaurants and amenities everything was absolutely amazing. I went by myself and it was very resourcing. Lots of activities such as breathing session, yoga, meditation, gym and spa treatments that are out of this world. The food was terrific and the mocktail list is spectacular. I would recommend without hesitation as a solo traveller, friends or couple. I find it might be a little boring for the kids (depending on your kids!)
Enjoy!

Leisure Self

10/10

Exceptional

31 May 2025

Atmore

Best place in the world

Leisure Partner

8/10

Excellent

25 May 2025

heba

Food was ok

Leisure Partner

10/10

Exceptional

20 May 2025

Jared

Everything was amazing. The staff, the spa, the rituals, the layout etc. it’s wonderfully quiet with some dance options in the evening. Only thing is there should be just a few more meat options for us carnivores. Everything else was bliss

Leisure Partner

8/10

Excellent

02 May 2025

Tatyana

Very nice resort but absolutely no nighttime entertainment and limited restaurant options.

Leisure Friends

10/10

Exceptional

21 Apr 2025

Quincy

Anniversary Trip

The greatest getaway ever!! The staff was absolutely the best. The food was amazing!! The accommodations were second to none.. we will be back soon!!

Partner

10/10

Exceptional

20 Apr 2025

Juan

Voy a ser claro desde el principio: no soy vegetariano, ni practico yoga todos los días, y llegué a Palmaïa con cierta curiosidad, pero también con escepticismo. Y me fui completamente transformado.

Este lugar tiene algo especial. No solo es hermoso (porque lo es, en todos los sentidos), sino que se siente auténtico, intencional y profundamente humano. Todo está pensado para invitarte a bajar el ritmo, respirar, y disfrutar sin excesos.

La comida fue una sorpresa absoluta. Aunque la mayoría de la propuesta es plant-based, el sabor, la creatividad y la calidad son espectaculares. Como alguien que disfruta un buen corte de carne, puedo decir que si extrañé la carne pero me sorprendieron. Tienen también opciones con proteína animal si lo deseas, pero me encontré disfrutando platos veganos que jamás pensaría pedir. (Aunque si podría haber más opciones con proteína animal)

El programa de bienestar no es algo impostado. Hay rituales, clases, experiencias de sanación… pero sin presión. Lo haces si quieres. Yo me animé a probar la ceremonia del cacao y yoga.

El servicio es cálido y sin pretensiones. El servicio de playa es bueno (depende de quien sea tu anfitrión… Emilio muy buena persona)

Y como olvidar el carrito de tacos … aunque vegetarianos top! Y Reyes hizo la diferencia!

Palmaïa no es un resort, es una experiencia. Incluso si no encajas en el “perfil wellness”, aquí vas a encontrar algo diferente.

Leisure Partner

10/10

Exceptional

19 Apr 2025

Meagan B

Beautiful. Top 20 hotels I’ve ever stayed in.

Leisure Self

8/10

Excellent

17 Apr 2025

Bernardo

Excellent. Made for plant-based diet people.

Leisure Self

10/10

Exceptional

15 Apr 2025

Iryna

Wonderful Palmaya Getaway!

Our recent vacation in Palmaya was truly lovely, largely thanks to this exceptional hotel. The services were consistently excellent, and we were so impressed by the friendly and polite staff who made us feel incredibly welcome. The balanced, plant-based food was a delightful surprise, always fresh and delicious.

We especially enjoyed the beach bar, which offered a wonderfully friendly and welcoming atmosphere. Argenis, the bartender, deserves a special mention for his professionalism. He possesses a remarkable talent for mixing well-balanced cocktails that are both delicious and beautifully presented. He also thoughtfully prepared a special tea for us. We had a great time and highly recommend this resort to anyone visiting Palmaya.!

Friends_and_family Friends

10/10

Exceptional

13 Apr 2025

Inci

Everything about this resort is wonderful

Leisure Partner

10/10

Exceptional

10 Apr 2025

PREETIE

Enjoyed our stay

10/10

Exceptional

01 Apr 2025

Egle

Serene surroundings, excellent service.

10/10

Exceptional

27 Mar 2025

david

Relaxing

Leisure Family

10/10

Exceptional

24 Mar 2025

Verified traveler

Absolutely fabulous!

This is our fourth time staying at this hotel. It has become our yearly spot for refreshment, rejuvenation, stillness, and well-being. We have absolutely no complaints. The grounds are beautiful, the architect of life activities are fabulous. The rooms are spectacular and incredibly comfortable and fully stocked. The food is absolutely fabulous, including the environment of the restaurants. The service is impeccable and the beaches are well-maintained. Definitely appreciate the silence and that this truly is a resort, dedicated to well-being and cultivating wellness into our lives each year. We will be returning next year 100%.

Friends_and_family Family

10/10

Exceptional

17 Mar 2025

Elizabeth

Exceptional service from the minute I arrived at the reception, desk until the minute I left. I came here as a solo traveler over my birthday. This resort had been on my radar for a few years and I’m so glad I finally booked it - I have traveled the world and it’s such a unique and beautiful space. I have never been one to choose an all inclusive, but the reviews made me want to try it. And I hate to even use that term for a property of this caliber. The food and drinks are incredible. The property is serene and immaculate, and the beach is swimmable and gorgeous. Thanks to everyone. I’ll definitely be back!

Leisure Self

10/10

Exceptional

16 Mar 2025

Antigone

High-attention to detail. Personal concierge to help coordinate your day. Special treats/desserts left in room to end your date. Friendly service.

Leisure Friends

10/10

Exceptional

15 Mar 2025

Rob

Wonderful place, the focus really is on wellness. Amazing property how you are pretty much staying in a jungle with monkeys! and cenotes, and lots of places to contemplate the world in peace, but then come right out of it onto a wonderful beach. The rooms are a bit small but be sure to get one with an ocean view. It makes them seem bigger. The place is VERY safe! Went through 2 gates to get in and there's security 24/7 pretty much everywhere, including the beach. A word about the food: I'm allergic to gluten which they seemed to address and they also really focus on vegan items as well. But I found myself craving some protein by the second or third day because the printed menus are pretty limited. What I didn't find out until the 5th or 6th day was that you could order items off the menu like steak tacos which I devoured, chicken to make items non-vegan, and chips and guacamole, etc. So be sure to ask right away and they can usually accommodate you. One other drawback IMO, is that they play dance music? whatever you call it, pretty much day and night in every restaurant, bar, etc. It got kind of tiresome and occasionally was just too loud. But if a unique property and lots of focus on overall wellness is your thing, you will love this place! Will definitely be back some day.

Leisure Self

10/10

Exceptional

12 Mar 2025

Craig

Excellent food and Service

I could write a book in all the wonderful things about this resort. I’ll keep it simple. Service is over the top excellent, everywhere. The room was fantastic; a variety of pillows and the mattress was great. We mostly ate at Su Casa and Charley’s taco truck. My husband is a huge carnivore and even he found things he could eat and enjoyed. I felt so good eating clean all week. Our margaritas were all made with quality tequila and fresh juices. The bear bar at night was so relaxing but also entertaining. DJ one night and Sax player the next. We ordered grass fed burgers in the room one night. Beach is gorgeous! I’d give them 10 stars if I could and we will return for sure. Keep your eyes open for the wildlife, iguanas, coatis and spider monkeys!!

Partner

10/10

Exceptional

10 Mar 2025

Maria

It was a magical weekend. The amenities, the food, the staff, the setting. All wonderful for peace and rest

Leisure Friends

10/10

Exceptional

08 Mar 2025

Catherine

A very nice vegan all inclusive resort. The vegan foods are better than I expected and there are enough non vegan meals or substitutions.