Name: Areia Playa Del Carmen-beach Front Hotel
Address: Calle 2 Norte Entre 5ta Avenida Y Playa, Playa Del Carmen, MX

8/10

Excellent

25 Jun 2026

Karina

The distance to all the shops is literally 30 seconds which is amazing!

4/10

Poor

06 Jun 2026

Christian Fernando

Absolutely no issue with the staff including the people at the restaurant more issue with the status status of our room. The patio sliding door lock was not open so it was concerned that somebody might just opened it and come in. The sliding door glass was cracked. No shower curtain, The showerhead was clogged two or three sprays from it. One of the toilets was super slow not flushing. One of the air conditioning was leaking on top of the bedboard we had to move the bed to the opposite side.

Family_with_children

4/10

Poor

25 May 2026

Malathi

There was no water supply
And breakfast is same daily no different and sometimes they run out of the fruits and not able to substitute with other things for kids
No drinking water and constant sounds of broken door alarm

Requested for some refund as we had 8 people stay

Family_with_children

10/10

Exceptional

01 May 2026

Sherry

I was pleasantly pleased with the condition of the property. There were workers constantly cleaning the rooms and the grounds and pool area. We had an ocean front room which has the most beautiful view possible. The breakfast was really good with the option of fried eggs, Mexican eggs, pancakes or French toast. You also get either a fresh fruit plate or orange juice (fresh squeezed and delicious!). We'd get both and share ;). All of the breakfast options were delicious! This is a public beach so there are a lot of locals that use the beach and it can get a little loud at night. I'm sure the rooms not on the ocean are quieter. We rented bikes for the week for $45 each which we used quite a bit to go to restaurants that were past what we were willing to walk to. There are dedicated bike paths which make it really nice. It's a great way to see more of PDC as well. I would most certainly book here if coming back!

Partner

10/10

Exceptional

29 Apr 2026

Joanne

Me and my daughter had a lovely stay here, the ground floor room looked out over the hotel pool which we had pretty much to ourselves every morning!! Breakfast was in a great spot overlooking the beach and the day beds and loungers in the beach were ideally situated. The staff took care of us really well, you can’t beat this hotel for location to the beach and just off 5th Avenue, no taxis required our entire stay!!

10/10

Exceptional

22 Apr 2026

Rocio

Beach view .

8/10

Excellent

29 Mar 2026

Rebecca

This is a great property, the room we stay in was very small with no mini fridge or dressers. Nonetheless, we enjoyed our stay. The lady at the front desk was awesome, and Angel in the beach club area was awesome and a lot of fun!

Partner

8/10

Excellent

25 Mar 2026

Renee

the beach was great with many chairs and beds. They put the cushions on late 11am. Most of the time the music was very loud and techno. YUCK. Pool was great but food was just ok.

Family

8/10

Excellent

14 Mar 2026

Adriana

Great location, close to everything. Breakfast was just okay. We only got water in our room one day they told us they ran out, they also ran out of hand towels. The view from our room was gorgeous, being on a public beach it was a bit noisy but we enjoyed it

Partner

10/10

Exceptional

17 Feb 2026

Ana

Yes

8/10

Excellent

16 Feb 2026

Sarah

Adult couple with no children. We had a nice 4 night stay. Our room was clean as was the hotel overall. The bed was quite firm, and we slept ok, but may be an issue for some. Hot water in the shower took several minutes. Front desk staff were helpful and friendly - thanks again for the recommendation of El Fogon - best pastor tacos! And after returning hungry from a long excursion day, the manager gave me her donut!

The hotel and amenities were exactly as described - pool and beach were beautiful, and pool/beach chairs were available for guest use, with sunbeds requiring a minimum consumption. The beach club staff were friendly and didn’t pressure us to order, which we’ve often experienced at other beach clubs.

What was not explicitly stated and what compelled this review - the beach club plays music from 11am to 7pm. Our room was adjacent to the bar and it was very loud, maybe not so loud for the other rooms - but for us, unexpected and loud. If your plans include afternoon naps, proceed with caution.

Leisure Partner

8/10

Excellent

13 Jan 2026

Lana

The location was second to none. Right on the beach and a perfect location for walking the main street of Playa del Carmen to restaurants, shops and bars. We also walked to World Gym for a session twice from our room.

The bathroom was a bit stinky but I think most of Mexico's plumbing smells like that. It wasn't too bad after flushing the pipes out for a minute.

Partner

10/10

Exceptional

10 Jan 2026

Jyll

Room was very small but fine for one night. Bathroom is insanely small!!! Affordable for being on the beach. Breakfast was nicely included. Staff was friendly and helpful.

6/10

Pleasant

22 Dec 2025

Irma Fabiola

Bad service in restaurant.

Partner

8/10

Excellent

07 Dec 2025

Natalia

The ocean view front is amazing! The sunset was gorgeous in the morning

Partner

10/10

Exceptional

26 Nov 2025

Luis Alberto

In general everything was perfect 👌 definitely i will go back to this hotel.

Leisure Family

6/10

Pleasant

25 Nov 2025

RUBIA

Location was great!
Rooms are small and bathroom too small!
Rooms also need deep cleaning dust
And webbing on walls.

Leisure Family

6/10

Pleasant

22 Nov 2025

Alyissa

Room was in ok condition- hotel needs some minor renovations but overall a decent stay

Leisure Friends

6/10

Pleasant

07 Nov 2025

John

Beware beach access opens at 11 AM and closes at 6 PM. You eat breakfast behind a cage looking at the beach if you like to party and enjoy yourself this is not the place besides it’s outdated.

Partner

10/10

Exceptional

06 Nov 2025

James

Courteous and a cool cat

Leisure Self

4/10

Poor

04 Nov 2025

James S

The room wasn't what I expected.

Self

10/10

Exceptional

14 Sep 2025

Jared

The room was clean house keeping was awesome

Leisure Partner

6/10

Pleasant

13 Sep 2025

Javier E Oniel

The hotel is nice but they need to do more with the facilities. There are no kini fridges in the rooms so is an inconvenient for guest that need to keep medications cold. Granted they allow to store them in the restaurant's fridge but then you are at the mercy of the hours of operations.
The restaurant's is nice and right on the beach.

Leisure Partner

10/10

Exceptional

28 Jul 2025

MAVIS CLAUDIA

Cerca de todo!! Me encantó

Leisure Self

4/10

Poor

16 Jul 2025

Natalija

People were nice but one of the girls working in the beach club wanted an extra tip, which I think was rude. The breakfast offered only eggs and extra sugary French bread. The only thing good was fruiti. The hotel is old and it doesn't look clean, everything is stained and old. It looks like they don't do anything to remodel or make it somewhat better. But the good thing is that we had our room cleaned every day and given clean towels and had our sheets changed one time.
This is unrelated to a hotel, but there was sea weed all over the beach and it produced a horrible stench.

Leisure Partner

6/10

Pleasant

30 Jun 2025

Ike

We stayed in the 3 bedroom/3 bath apartment.The hosts are super friendly and helpful however the room could use some TLC. The faucets have calcium buildup(not a super big deal though). The apartment is clean overall but there is mold on the bottom part of the wall in the living room area. It stormed one day and we found the cause of it. The sliding door area that leads outside leaks when it rains, therefore we had water everywhere in the living room. We did inform the front desk and they came and cleaned it up quickly. The beach club is included. We did not have the breakfast, but we did swim and have a few drinks. If you dont tip very well, they will question the amount you give them which was a little rude. The person did apologize the next day and we did enjoy the rest of the time we spent down there even though it's a little pricy for drinks. Overall, it was an enjoyable stay. Location is perfect, hotel staff is amazing, the beach club started sour but ended up being relaxing.

Leisure Family

10/10

Exceptional

15 May 2025

Gustavo

Was pretty good and the costumer service was great and else people are so frenly

4/10

Poor

09 May 2025

Nicole

We paid for a room with more space, two beds and ocean view. The ocean view was completely blocked the glass was extra dirty. They moved us to a smaller room, one bed and no balcony. If we canceled we wouldnt get the full refund due to their policies. It was a complete rip off. I wouldnt recommend this place to anyone. We had to park blocks away because they didnt have any parking nearby. I think the only partially good thing was the Mexican scrambled eggs.

Leisure Friends

10/10

Exceptional

07 May 2025

Stephanie

I loved this hotel will be staying here again 😊

Leisure Family

6/10

Pleasant

01 May 2025

Brendon

Beautiful ocean beach view as we paid extra for that type of room. The pool area and restaurant are also beautiful, couldn't ask for more there.

Our room was at the far west corner of the property and where this review takes a hit. Very very noisy, as the sound from the park on the other side of the wall to the west comes right into the room, usually until 2am, as there are Mexican local buskers playing loud music and singing desperately for tips. There was no notice of our room being the noisy one, would definitely request any other beach front room, as the noise from the beach finishes much earlier, around 1130pm.

AC worked but the fan was extremely weak and so it wasn't very effective. One of our bed lights was broken off the wall and hanging from the power cable. But this doesn't affect the review much as the ocean view really was spectacular.

Not a complaint, as it's a reminder your far from home, but none of the staff speak English, so you'll need your phones translator handy for anything other than hi and bye.

Breakfast doesn't start until 8am which is unfortunate as most day trips you have to already be at the shuttle for then, no reason not to start breakfast at a more reasonable 7am, as the days do start and finish early there. Perhaps this works in the hotel's favor, less takers.

You get what you pay for and this was a 2000$ CDN 8 night stay, but the noise from the park was terribly inconvenient making rest limited for our eventful day trips.

Leisure Partner

8/10

Excellent

30 Apr 2025

David

Over all a good place! Staff was kind. Good drink!

Leisure Partner

6/10

Pleasant

26 Apr 2025

MAGDIEL

They control the towels a lot and they only give you two

Leisure Family

6/10

Pleasant

16 Apr 2025

Paul

Hotel OK, but Playa del Carmen not for everyone!

The hotel was OK, the general layout with the pool and beach club was good. The room was supposed to be a luxury suite but was tiny, particularly the bathroom. Towels had stains and the curtains were hanging off the wall. All that said, this was not an expensive hotel so for what we paid probably reflects all this. The general layout of the pool, beach bar and beach club was really nice, however it merged directly with the public beach and it was crazily busy and noisy. Lying on a lounger I could hear 3 different types of music at full volume, making for an atmosphere that only the best noise cancelling headphones could cope with. Not my idea of a relaxing holiday! We really didn't research Playa del Carmen well enough. If you are looking for \"lively\" and are not worried about getting any chill time then maybe you will be OK with it, but not for us. It also could be anywhere, with bar after bar and shop after shop and no real resemblence of Mexico. A few hours were enough for us and we booked a different hotel in Cozumel which was much more to our taste. For Europeans wanting to visit here for a party then you will get that in Playa del Carmen but no different than you would get in Greece or Spain. So hotel I guess OK for the money, but do your research on Playa del Carmen and check if it is for you!

Friends_and_family Family

8/10

Excellent

11 Apr 2025

Christian Antonio Giron

Overall it was a nice experience. Not exactly as shown on Expedia but still satisfy

Leisure

10/10

Exceptional

10 Apr 2025

Eduardo

The hotel is centrally located, just steps away from the beach, shopping, dining, and entertainment options. Everything is within walking distance, which made exploring the area incredibly convenient. The staff was helpful and courteous, and the room was clean. While the room lacked a coffee maker and a fridge, it’s a minor detail considering the affordable price. The breakfast is simple but just what you need to start the day, coffee was great!

Leisure Family

10/10

Exceptional

01 Apr 2025

Mackenzie

After reading some of the reviews we were considering cancelling but I’m sure glad we didn’t! Check in was easy, the room was simple but had everything we needed and most importantly had a terrific view and great air conditioning! We were 2nd floor beach front and wow what a way to start the day!!! The hotel was a little noisy at night (but not the hotel itself, it was from a nearby beach volleyball tournament and locals playing boom boxes on the beach haha). I’d say it was reliably quiet from 11:00pm-7:00am which was pretty much our normal sleep schedule so no issue for us. If I had my young kid and baby on the trip it would have been a problem however we didn’t so was a great hotel! Great location, walkable everywhere and safe. Free breakfast was a hot egg or French toast breakfast with coffee and was right on the beach patio. Not a five star hotel but for the price i would definitely recommend!!

Leisure Partner

10/10

Exceptional

30 Mar 2025

Gary William

Exactly want we needed and wanted.
As close to the beach as possible.
Private lounging area at the beach
Big enough pool for cooling off
Great, quiet A/C and comfortable bed and room.
So close the the main shopping and dining streets

Leisure Partner

8/10

Excellent

25 Mar 2025

Chuy

Hotel is very well situated one block from ADO Bus Station

Only issue was with the beach club makesh the hotel does business with them beach loungers weren’t set early in case people want to enjoy beach early they were set up between 10-11 am

We had an issue we took an empty lounge chair and we were told that it was reserved we waited no one never came to claim it they just wanted to try and sell the lounge chair for the day. Politely they told us to f-off. We made a complaint to hotel and had a conversation with them few hours later they informed us that there was chairs available. Longer story short
Hotel stood up for us and makesh beach club were arrogant.

Special thanks to front desk and Julian maintenance guy always helpful

Leisure Partner

10/10

Exceptional

19 Mar 2025

Undrakh

Upon taking the 1-hour ADO bus from Cancun International Airport to Playa del Carmen, I arrived at Areia within 2 minutes of walking distance from the bus drop-off location. Besides beaching directly beachfront, this hotel is immediately surrounded by multiple avenues of shops, cafes, and eateries. I am so thankful that Areia gives access to the beach club accessible within a few feet by the pool and daily breakfast before 11am. My room had everything I needed as a solo traveler: nice bed with great bedding, large TV with pre-built Netflix and other streaming services, small safe, simple bathroom with towels, shampoo/conditioner/body wash/liquid soap, and a desk/chair. The pool is cute and small with beach beds ready to enjoy. The only thing that I'd say is that you're obviously in the middle of the tourist avenues so outdoor music may reverb during the weekends but not disturbingly so at all. Housekeeping service was done routinely. Upon checkin, you'd get a wristband - which gives you access to the beach club open morning till early evening. Just ask for a beach towel at the front desk. I am thankful for the staff that keeps this little gem clean and safe! I'll make sure to tell my friends about this hotel.

Leisure Self

2/10

Poor

10 Mar 2025

Elizabeth

This would be a fine place to stay for a night or two if you were paying $80/night. Not great, but serviceable for a short stop. However, this is ABSOLUTELY NOT A $200/ NIGHT HOTEL, which is what I was swindled out of for a 5 night stay.

I stayed 1 out of the 5 nights and they refused a refund for even a portion of the time I cancelled my reservation. I spent over an hour going around and around with them.

It was very loud, the pool is incredibly small and an odd yellow color, the shower head was broken and the water that did come out was warm for less than 10 min. There were drunk people yelling across the courtyard all night and you can hear every word that is said in the rooms on either side. The door to my room was flimsy with a lock that wasn’t fully operational. The “balcony” is not a balcony at all, but just a sliding door with a railing. The bar appears to be open very odd hours.

Be warned- this hotel is nothing like the pictures and much more akin to a hostel I would have loved in my 20s, than the lush retreat they make it out to be. Unbelievably inflated prices, no comfort, and very loud. Save yourself the trouble and spend the extra $20/night to stay literally anywhere else.

Leisure Partner

8/10

Excellent

28 Feb 2025

Michael

It’s a great place to stay at. It’s has a great access to the beach and it’s very close to all the shops and restaurants. No lack of options to visit.

2/10

Poor

27 Feb 2025

Janet

Staff was very helpful. Our room had no hot water and the room was full of mold. Very dirty. They had us by the beach and the pool are. Everyone from the beach kept come by our room. Because they thought it was the restroom. Very disappointed

Leisure Family

10/10

Exceptional

24 Feb 2025

Abel

Esta propiedad está a pie de playa, el staff muy atento.
También a pesar de estar como a 50 mts de la quinta avenida está muy silencio en las noches excelente ubicación

Leisure Partner

2/10

Poor

23 Feb 2025

Kelly

This hotel looks like a secluded beach bungalow but it’s right in the middle of all the business of play del Carmen. Parking is non existent unless you find a parking lot somewhere around the area. The room is small and the bed takes up the majority of the space. There is AC. The water from the faucet tastes salty like ocean water. We found a hair on the bed when we checked in. The lighting in the hotel room felt like a hospital room. For the price of the room, which was over $400, it was definitely no worth it. They close off access to the beach at 6pm so you have to go outside the hotel to get on the beach after that time. Staff was nice but don’t I recommend this hotel.

Leisure Partner

2/10

Poor

21 Feb 2025

Lanny

I never write reviews but this time I have to.Terrible hotel, air conditioning didn’t work and we complained twice and finally changed our room. It rained at night and the roof was leaking and in the morning the floor was full of water and all of our clothes in the closet were soaking wet. Don’t stay there.

8/10

Excellent

17 Feb 2025

Milthon

Hotel air condition was very weak.

Leisure Partner

6/10

Pleasant

14 Feb 2025

Alexander

Areia beach front hotel is the former Kinta Kan Hotel which has many reviews on google. Here’s my take on it:

Pro: Location - Conveniently located near 5th Ave and walkable to almost everything ( Ferry to Cozumel/ Ado bus stop, restaurants, shopping etc.) Also the beachfront was gorgeous and hotel guests could use the beach chairs free of charge. The Cabañas came at a cost of 500 MXN per person minimum spend on food and drinks. The pool area was nicely maintained and the bar staff were extremely friendly.

Cons - The hotel is quite old. We didn’t have a fridge in our room and the bathroom smelled like mold. The water pressure in the shower was extremely poor and the temperature inconsistent.

The breakfast options were limited to toast, beans and scrambled eggs. One day they had pancakes but otherwise that’s it. Accompanied by lukewarm coffee or orange juice. Luckily there are many food options close by and a coffee shop right on the corner.

Leisure Partner

10/10

Exceptional

11 Feb 2025

Brian Anthony

The property was simple, but you walkout directly onto the beach. Right off of 5th Av so you can access everything quickly. It’s relatively quiet, so you go to the party and also leave the party. Beach Staff are absolutely amazing.

Leisure Self

2/10

Poor

11 Feb 2025

Chazia

This place didn’t have any reviews when I booked through Expedia. I was worried but decided to take a chance. The pictures of the property are accurate, but not the rooms. Our room had bugs and looked dirty. The door did not lock properly, which was a struggle. Additionally, there was no water when we arrived; it came on 40 minutes later and was very weak. I came with my two daughters, aged 14 and 24. Our rooms were near the beach, bar, and male washroom, which made me feel unsafe. There were just too many problems upon arrival, so I decided to leave!

Overall, my experience at this hotel was very disappointing. I had high hopes, but the lack of cleanliness, safety concerns, and inadequate amenities made it impossible for us to enjoy our stay. I would not recommend this place to anyone, especially families. It's important to prioritize safety and comfort, and unfortunately, this hotel fell short in both areas. I hope management takes these issues seriously to improve the experience for future guests. Also the hotel had a name change only, old name is Kinta Kan Hotel. Review aren’t good at all!

Leisure Family

10/10

Exceptional

10 Feb 2025

David

Can´t beat the location - great place

Leisure Partner