Emiliano Hotel Rio de Janeiro

Brazil , Rio de Janeiro
RIO DE JANEIRO, Av. Atlântica, 3804 - Copacabana, Rio De Janeiro -
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100 reviews shown

10/10

Exceptional

03 Mar 2026

Farah

Very nicely

10/10

Exceptional

01 Mar 2026

jayleen

The staff! I could not be more happy with my stay.

4/10

Poor

22 Feb 2026

Carlos

Old rooms

10/10

Exceptional

26 Jan 2026

Elena

The overall experience from the moment we arrived till the moment we left was excellent. Customer service was great and the room was beautiful, clean and very comfortable

Leisure Family

10/10

Exceptional

23 Jan 2026

Maya

Perfect in every way!

10/10

Exceptional

11 Jan 2026

STELLA

Best hotel ever

Partner

6/10

Pleasant

06 Jan 2026

Leah

Although we stayed in a busy season (new years) and prices spiked as expected it was not worth the whopping price of 9k, the staff made the experience better!

Leisure Partner

10/10

Exceptional

03 Jan 2026

Zoe

The room was spacious and clean. The location was perfect. But the stars of my trip were the staff. They were so accommodating and kind. They booked my tour for me. They arranged transportation to and from airport. They even went to the pharmacy for me when I was injured. They left little treats in the room daily: hair tie, fruit, champagne, bath salts for NYE tradition, desserts. I will only stay there when I visit Rio.

Friends_and_family Friends

10/10

Exceptional

02 Jan 2026

Claudia

Amazing service boutique experience ! Loved it

10/10

Exceptional

31 Dec 2025

Nadia

Everything about the hotel is absolutely perfect. Great view, clean and spacious room plus rooftop pool and beach amenities were great.

Leisure Family

10/10

Exceptional

16 Dec 2025

Paul

This resort is spectacular! The rooftop pool, restaurant and the service are top notch.

10/10

Exceptional

14 Dec 2025

Eric

Love this hotel! Very clean, nice and high quality.

The staff just makes the experience even better!
Everyone is so welcoming and helpful.
To mention a few names of the people that helped me this stay on a daily basis: Rilary (at the front desk, she’s the best, give her a raise and a bonus); Ferreira, Lorenzo, Samuel, Amanda & Everton (at the rooftop, they served me on the daily, even had my preferences memorized, great service); Taisa, Elisa, & Mariana(at the spa, always so warm and helpful); and lastly Giselle (best masseuse in the house)!

10/10 recommend!

Leisure Self

6/10

Pleasant

12 Dec 2025

Andrei

Room was smelly, bar staff unfriendly and elevator dropped to -2 which is messy storage space. Overall staff were professional and the hotel has potential to be greate if some details are dealt with.

10/10

Exceptional

03 Dec 2025

ivan

Beautifull view and excellent service

Leisure Family

8/10

Excellent

01 Dec 2025

Iosif

Smart hotel, awesome Copacabana views.

Some room for improvement as some things look a bit dated (air conditioning for example). At this price point would expect a bit more.

Leisure Partner

10/10

Exceptional

27 Nov 2025

Almas

Beautiful room, comfy bed, huge bathroom and great location with amazing views. Gorgeous roof terrace and pool. Staff were really friendly and helpful. The havania’s were a lovely touch along with the tasty treats every evening,

Leisure Partner

10/10

Exceptional

24 Nov 2025

Caio

Super hotel, great location, superb staff and great infra. Highly suitable for business and leisure travel.

Business_and_leisure Partner

10/10

Exceptional

06 Nov 2025

Douglas

Rome was amazingly clean and well appointed.

Business Self

8/10

Excellent

01 Nov 2025

Jennifer

Very friendly and welcoming staff. Great view of the beach and ocean (we had a room with a terrace), fantastic shower pressure and the bed was super comfortable.

10/10

Exceptional

30 Oct 2025

Eric

This hotel was amazing! All staff was very helpful, especially Rilary at the front desk!

Leisure Self

2/10

Poor

27 Oct 2025

Bruno

My recent experience at Hotel Emiliano Rio de Janeiro was deeply disappointing and entirely inconsistent with the standard of excellence the establishment claims to offer.

During my stay, I encountered structural and sanitary conditions unacceptable for a hotel of this category, including:

-Strong mold odor throughout the room;
-Visible mold on the air-conditioning vents;
-A curtain that fell during the night, preventing adequate rest;
-Stained and unhygienic upholstery;
-A coffee table with a cracked marble top;
-A damaged bathroom floor, posing a physical safety risk to guests.

In addition, the hotel prohibited visitors from entering the guest room, citing an internal policy that was never presented at check-in. To this date, the hotel manager, have refused to provide a copy of the alleged document, despite my formal request.

It is important to highlight that the hotel itself authorized the entry of a professional from hair salon into my room on the day of check-in, which demonstrates inconsistency and contradiction in applying this rule, constituting a violation of the principle of good faith.

Business

10/10

Exceptional

12 Oct 2025

Hugo

The staff were amazing.

10/10

Exceptional

06 Oct 2025

Eric

Great hotel!

Leisure Self

10/10

Exceptional

30 Sep 2025

Petra

Nice rooftop and beachview

Leisure Self

8/10

Excellent

01 Sep 2025

James

Lovely spot, great staff, rooftop was brilliant. Housekeeping was the only disappointing part - had to ask for things to be replaced, had some hairs left in the bathroom when it was cleaned (I’m bald!) and never had any bottled water.

Leisure Partner

8/10

Excellent

26 Jul 2025

Ana

We found poop in the toilet bowl when we came to our room. Disgusting

Leisure Friends

10/10

Exceptional

18 Jun 2025

jose

Excelent and beautiful hotel, very friendly staff and our room was incredible!!!! The Spa was awesome and the views from the sauna indescribable!!!!

Leisure Partner

10/10

Exceptional

13 Jun 2025

Tameka

The staff were very helpful.

Leisure Family

10/10

Exceptional

03 May 2025

Stephen

The hotel is excellent. Service from all the staff was excellent. Food in the restaurant was excellent. Great location right across the street from Copacabana beach. View from the rooftop pool/bar is incredible! Great place to spend a few days in Rio. Plus if you want to go to Ipanema beach it is an easy walk of about 5 blocks. There are many restaurants within walking distance. Recommended 100%

Leisure Family_with_children

6/10

Pleasant

29 Apr 2025

Natasha

Leisure

2/10

Poor

25 Apr 2025

gabriel

This is not a 5 star hotel. And not well maintained. Check in time is at 3 pm we were given a room 2 hours 40 minutes latee asked why no reply. One elevator is out of order for some time were told a spare part needed must he brought from Germany so it is not working for sometime and the 2 others have an erratic behavior not to mention the delay in goimg up and down ( up to 9 minutes) we had a suite the balcony door was stuck and deemed impossible to repair by the staff, toilet was Japanese electric terrible noise for a long time after. Not once was the mikibar refilled. We were charged a 2nd time the room charge staff told us per expedia payment should be done on check in they apologized on check out their mistake still waiting for the credit to arrive. Staff not smiling or greeting guests entering they orefer to talk to each other even at the reception. Food mediocre. No this is not a 5 star experience

Leisure Partner

8/10

Excellent

11 Apr 2025

Verified traveler

The hotel is clean and staff are prompt and friendly. The view of Copacabana from the room and roof deck are breathtaking. We had a few issues in our bathroom with fixtures coming loose off the wall. We called and they had it fixed immediately. Upon checkout I found it odd they added another room’s bar charge to my room’s bill. When I questioned it at checkout, the front desk associate asked if they, the other room’s guests, were my friends. Was odd to me given the receipt clearly had someone else’s name and room number on it yet the desk somehow was implying I had some responsibility to pay for it. Took a few minutes to clear that up with them.

Partner

6/10

Pleasant

06 Apr 2025

Shadi

The hotel was very well located in case of beach , dining options and distance to major sightseeing areas!
The staff were courteous and polite and we had a good time overall.

Business_and_leisure Partner

6/10

Pleasant

05 Apr 2025

Elina

It’s a very nice hotel, but old and needs a lot of maintenance. They have a general problem with electricity not working properly. We walked into our room, TV was working. As soon as my husband put his phone into USB outlet, all electricity in room turned off. We called maintenance, they came right away, but after 30 min fixing wires, I asked if we can be moved to another room. It took another hour for them to find another room, eventhough the hotel was very empty. Instead of getting an upgrade for our inconvenience, they put us in exact same room on different floor. New rom was under maintenance and door to bathroom did not close, but since we are a couple we didn’t care. Electricity worked at the time!!! But throughout our 3 night stay, we discovered that only 1 of 3 USB plugs worked and there were other electrical issues. Lights turned off/on by themselves. Twice they turned off while I was in the shower - all the lights in the entire room/bathroom. Then in the middle of the night they turned on by themselves - twice first night and once second night. The other issue was the AC vent at the top of the room which kept dripping on the floor and left puddles.

Breakfast was excellent, huge selection, excellent service. Be prepared that the front desk staff are a bunch of kids in very strange unisex beige outfits. They smile but barely speak English. The hotel is in a good section of Copacabana beach, toward the end near Ipanema. They have a section of beach with lounge chairs

Leisure

8/10

Excellent

01 Apr 2025

cicely

Beautiful property! Excellent staff .

Leisure Partner

8/10

Excellent

29 Mar 2025

Manu

The staff is friendly and everything is clean. Breakfast isn’t cheap, but it’s very good. However, the overall condition of the hotel raises some concerns. I remember it opening just a few years ago, and given its location and style, I imagine it must be extremely expensive and challenging to maintain. Unfortunately, the quality of the finishings and upkeep already seems to be declining.

Leisure Partner

10/10

Exceptional

27 Mar 2025

Galina

Charming, modern, not too big, with great staff and services, hotel in Copacabana, right on the beach. Has beach service and amazing roof top pool and bar. The suits are spacious, its actually 1 bedroom, since bedroom can be separated from living room eith the dliding door. Very memorable place, want to be back

Leisure Family

10/10

Exceptional

27 Mar 2025

Mariana

Great location

Leisure Family

6/10

Pleasant

25 Mar 2025

Fabiola

Yo esperaba más de este hotel, el staff muy amable pero empezando que el agua no es safe para tomar. Las botellas de agua son limitadas solo nos dieron dos pequeñas por noche. El desayuno es bueno pero caro. Todo te cubran hasta el café que te preparas lo cobran . Encontré mold y mucha humedad en nuestro room el 31. No regresaría

10/10

Exceptional

25 Mar 2025

Jared

Service is best in class

10/10

Exceptional

22 Mar 2025

Roberto

Great

10/10

Exceptional

21 Mar 2025

Kenneth

Great property. Will definitely stay again on my return.

10/10

Exceptional

08 Mar 2025

nalan

Perfect

10/10

Exceptional

27 Feb 2025

Brea

I loved the staff here. Very friendly and accommodating. The rooms are spacious and clean as well.

Leisure Family

10/10

Exceptional

26 Feb 2025

Victoria

A fantastically located hotel, lovely big room, great breakfast, pool with AMAZING views.

Leisure Family_with_children

2/10

Poor

23 Feb 2025

Ogenna

Overall, Emiliano Rio was a major disappointment which honestly ruined my experience in Rio. Upon arriving, I was told that early check in was not available, and that I’d be contacted when a room was available (never happened - I had to go back and inquire over 3 hours later). During the time I was waiting for a room, I was instructed to go to the rooftop bar and sat for 20 minutes before a waiter approached me. Meanwhile, others (that clearly didn’t look like me) were attended to almost immediately. The bar area is quite small, and had at least 6-7 waiters, most of them sitting at the bar talking to one another. It isn’t hard to miss customers as they come in. Based on that experience, I decided not to purchase anything else from the hotel. But the worst part about this hotel is that THE ROOMS HAVE MOLD IN THEM WHICH IS JUST ENTIRELY UNACCEPTABLE!! The rooms also have this wet moldy, water damaged smell, which is ENTIRELY UNACCEPTABLE!! When I brought this to the attention of the hotel, they did absolutely nothing, and shrugged it off in a very condescending manner. Mold affects health - How can you call yourself a luxury hotel with such disgusting and poor conditions? I can’t believe people come here and pay thousands of dollars for nothing - I would never waste my time or money here again!

Leisure Self

10/10

Exceptional

18 Feb 2025

Daniela

Great hotel, lovely staff, very safe and well policed area. Breakfast was delicious and rooftop pool was amazing

Leisure Partner

10/10

Exceptional

01 Feb 2025

Brad

This is one of two boutique hotels in Rio, we highly recommend it.

Leisure

10/10

Exceptional

20 Jan 2025

Yuri

Excellent stay in Rio!

Leisure Self

10/10

Exceptional

06 Jan 2025

Fernando

Staff makes the difference! Very clean and comfortable.

Leisure Partner

2/10

Poor

13 Dec 2024

Verified traveler

Pessimo serviço no restaurante
Problemas de manutenção
Não vale o dinheiro

10/10

Exceptional

27 Nov 2024

Modern, great service, exceptional spa

Great stay at Emiliano. Service was very good, attentive staff and able to accommodate our requests. The room was comfortable and impressive enough. Highlights were the bluetooth audio system in the ceiling and the powerful, consistent and hot shower. The room also had good soundproofing as with the balcony sealed we couldn't hear any noise from Copacabana beach. Small touches like the complimentary flip flops and the birthday cake were nice. The massages we got from the on-site spa were exceptional! Only issue we had during our stay was that the sink was fairly blocked.

Partner

10/10

Exceptional

17 Nov 2024

Martha De

Attention to detail in every way! Very friendly staff and an amazing interior design.

Leisure Partner

8/10

Excellent

14 Nov 2024

Aleisha

Beautiful property and great facilities. Staff were fantastic. Would definitely recommend. I had one evening where three separate staff opened my door without knocking

Leisure Self

10/10

Exceptional

13 Nov 2024

Christopher

One of the best hotels in Rio

This is one of the best hotels in Rio.

Business

10/10

Exceptional

09 Nov 2024

Robin

Attentive staff and very friendly. The room was spectacular. They worked with me on certain things that needed to get done and were happy to help. The butler service was top notch. Next time I go to Rio I’ll be staying here.

Leisure Self

10/10

Exceptional

09 Nov 2024

Sean

Pool is fantastic

Business

10/10

Exceptional

29 Oct 2024

Yusef

Great property!

10/10

Exceptional

28 Oct 2024

Anna

We loved our stay at the Emiliano. The hotel was beautiful with a fabulous rooftop pool. The attention to detail was evident throughout our stay and the spa was a luxurious escape. We definitely would stay again and upgrade to an ocean front room!

Leisure Partner

10/10

Exceptional

30 Sep 2024

Alissa Diane

From arrival at the Emiliano Rio, the staff was courteous, accommodating, and helpful. Special shout outs to Brandon, Leon, Fonseco, and Hugo. Brandon at the front desk concierge was helpful in securing a prime restaurant reservation, and transportation/tickets for visiting Christ the Redeemer. Leon welcomed us and gave a great tour of the hotel upon our arrival. Fonseco also welcomed us and was just an all-around joy. Hugo was incredible helpful at the beach and the hotel's beach service was stellar. Wonderful and restful trip. Much more than just a beautiful hotel, the staff takes the Emiliano to another level. Thank you!

Leisure Family

8/10

Excellent

11 Sep 2024

Kijafa

Great boutique hotel in an amazing area. Staff was friendly and very accommodating. Pool area is nice but really small with only a few chairs. Pool food could have been a lot better drinks were good. I had a room with a balcony the room was a great size with ample space to hang clothes and toiletries. The shower temperature and water pressure was perfect. The repairs in the shower must have been done by a blind person. Really poorly done. Overall I would stay again and would recommend to others.

Leisure Friends

10/10

Exceptional

02 Sep 2024

Ariana

I stayed at Janeiro, Fasano and Emiliano on this trip and Emiliano was by far the best. The food was incredible and beautifully presented, the welcome gifts were thoughtful (and this was the only hotel that paid attention to the fact that I couldn’t eat gluten) and the staff were the best and friendliest. The rooms are gorgeous and well designed and the pool is amazing, they even provide sunscreen. Next time I will only stay at Emiliano!

Self

10/10

Exceptional

13 Aug 2024

Carlos

The staff was very friendly. Location was convenient. Rooms were exceptional.

Leisure Family

10/10

Exceptional

12 Jul 2024

Melissa

Don't look elsewhere for low profile 5 star! All the staff wears converse, come to breakfast in bikini and get 5 star service if you like! You can breath in the 2 story plant wall restaurant and library. Oceanfront and beach staff with cold water umbrella and towel draped chaise waiting for YOU! You can get room service and cocktails on the beach! Rooftop pool. We initially booked another 5 star and when we pulled up - wow, the security was in believable and intimidating. Not at the Emilio! I felt at home and super low key. The Emiliano is the end of copa close tithe Fairmont. Highly recommend.

Leisure Family

10/10

Exceptional

30 Apr 2024

Dwayne

Brazilian Gem on Ipanema Beach

Staying at the Emiliano Rio was the perfect start to our trip to Brazil. The staff including the spa team were amazing! They were attentive, proactive and fulfilled our every need with excellence and warmth. This hotel is the definition of 5 star and we cannot wait to return in the future.

Partner

10/10

Exceptional

29 Apr 2024

Dwayne

Brazilian Gem on Ipanema Beach

Staying at the Emiliano Rio was perfect start to our honeymoon. The staff was amazing! They were attentive, proactive and fulfilled our every need with excellence and warmth. We also got a couples massage on our arrival day that took all the stress from traveling away. This hotel is the definition of 5 star and we cannot wait to return in the future.

Partner

6/10

Pleasant

06 Apr 2024

Fanny

The location is good, but this place is definitely not a four star hotel. The staff is not very nice. The pool is has nice views, but it is small and often crowded. I wouldn’t stay here again.

Leisure Friends

6/10

Pleasant

26 Mar 2024

Geraldine

The Emiliano hotel has a big reputation in Brazil; I knew it from São Paulo, so I stayed in Rio because of that. The hotel is very nice; it was designed by the architect Arthur Casas (whom I'm particularly a fan of), but the hotel operator definitely doesn't live up to the architect's name. The service is much inferior; it almost feels like a 4-star hotel. They have good food, but overall, it's poor service. I booked a relatively ‘cheap’ internal room; we had thought about staying in an Ocean view room, but luckily, we didn't because it cost twice as much. I wouldn't have felt good paying so much money for this hotel, really.

Leisure Partner

10/10

Exceptional

18 Mar 2024

benoit

Fantastic, again !

Emiliano is still beautiful, with fantastic staff.
Breakfast is delicious, rooftop is incredible.
A must in Rio !

10/10

Exceptional

21 Jan 2024

Nancy

The service at this property was top notch. The staff always greeted you with a smile and were happy to help in any way. The property location was great. Walk across the street to cococabana beach and short walk to Impena beach. The views from the pool were amazing. There were some fabulous (and cheap) restaurants right outside the door of the hotel.The breakfast at the hotel was very expensive and not worth it in my opinion.

Leisure

10/10

Exceptional

04 Jan 2024

Jan

exceptional

perfect hotel. Needs a bit of repainting here abs they're but an exceptional hotel

Partner

10/10

Exceptional

23 Dec 2023

Kalkidan

Staff was really nice. Really classy hotel that clearly stands out from the hotels near by . I enjoyed their roof top pool and restaurant . Id def stay with them in rio !

Business_and_leisure Friends

4/10

Poor

03 Nov 2023

IAN

Basic and overpriced

Overpriced and overrated establishment
Swimming pool on the roof deck is not fit for purpose …basic accommodation with no view of Rio …very overpriced with no complimentary refreshments offered in the basic rooms .There are no facilities in this establishment , service is poor to say the least and lack of atmosphere …avoid making a reservation here it will ruin your time in Rio

Partner

6/10

Pleasant

23 Jun 2023

james

Nice sea view rooms - showing signs of age here and there particularly in the garden restaurant
Would prefer Belmond or fairmont next time

Leisure Partner

10/10

Exceptional

31 May 2023

Eduardo

Beautifully designed hotel.
Location ok

Partner

8/10

Excellent

03 May 2023

DR PIERRE

Very different than most in the area, modern and enjoyable

Leisure Family

10/10

Exceptional

15 Apr 2023

Laura

Copacabana dream come true

100% recommended. We loved everything about the hotel. It is a small boutique hotel.
Service was perfect, everybody knows your name, room and they are so attentive.
The rooftop is breathtaking and the view from our room was a dream come true.

Partner

10/10

Exceptional

08 Apr 2023

Julie

Wonderful hotel, great location

Lovely stay, heavenly place. Great staff. My only issue was the room was called a \"King Courtyard.\" It's very expensive, so I was really disappointed to see it's just a regular room (albeit a nice one) with an ugly view. The hotel does not even have a courtyard! I complained and Bruna from Guest Experiences was very kind. This name should be changed because it is false advertising. The location at the end of Copacabana next to Ipanema is great. Octavio on the amazing rooftop restaurant was also very charming. All in all a great stay.

Partner

10/10

Exceptional

04 Apr 2023

rochelle

Great stay at Emeliano

wonderful staff, great location. highly recommend

Partner

8/10

Excellent

13 Mar 2023

David

I found mold in the walls I was hopping received some compensation they give me two breakfast days...

Leisure Family_with_children

10/10

Exceptional

21 Feb 2023

Neil

Service was incredible - at hand and able to assist with any issue. Gorgeous rooftop, gorgeous food, gorgeous rooms

Leisure Partner

10/10

Exceptional

18 Feb 2023

Michele

Great Stay! lovely staff & hotel

Beautiful hotel. Staff was extremely attentive & kind. Level of service here was lovely. Sheets were great, shower presser wonderful, little added extras by the hotel staff made it a special stay. I really enjoyed it. design & interior were very cool. Great Stay!

Friends_and_family Friends

10/10

Exceptional

03 Feb 2023

Robert

Wonderful Restaurant Emile. Worth the stay for this experience alone!

Leisure Partner

10/10

Exceptional

22 Jan 2023

Miguel

The staff made me feel as if I was the owner of the place. Very friendly and courteous. At times it was as if they could read my mind. I will only stay there when I return to Rio.

Leisure

10/10

Exceptional

15 Jan 2023

Ronak

The best place to stay in Rio

Amazing staff, location. The spa was not so great, but everything else was immaculate.

Partner

8/10

Excellent

31 Dec 2022

Shahram

Great locaiton. Cool pool bar

Leisure Family

8/10

Excellent

13 Sep 2022

Paul

I loved this hotel. Everything was wonderful. Some areas for improvement including the check-in process as well as the absence of any staff on arrival by car outside. One has to go through a small door before we see anyone welcoming you. Also, they should stop charging for in room coffee.

Leisure Self

10/10

Exceptional

21 Aug 2022

eliza

Now, before i start this review, let me tell you we are a family of jaded and spoked New Yorkers used to stay at great boutique hotels all over the world.
I didn’t know Emiliano existed , but our friends from Sao Paolo recommended. We were smitten. The ambiance , the suite , the culinary delight, the decor , the view from the rooftop, the service , the location! We loved it so much we switched our reservation at Sao Paolo for another Emiliano. One of the best places i have stayed in!

Leisure Family

10/10

Exceptional

25 Jul 2022

Bertrand

Excellent Hotel, amazing view with beautiful pool on roof top. Rooms are beautiful and service from everyone wonderful. Will comeback!

Leisure Self

10/10

Exceptional

07 Jun 2022

Daria

From the staff as soon as you hit the door to the beauty property. Best hotel in Rio!

Leisure Friends

10/10

Exceptional

29 May 2022

Verified traveler

PERFECT EXPERIENCE

Amazing experience! Rio de Janeiro is different if you stay at Emiliano!
Great staff, attention to the details, reasonable prices for the service and quality, great room...
Can't wait to go back!

Partner

10/10

Exceptional

26 Apr 2022

Fernando

What a brilliant hotel. Have stayed at a number of hotels in Rio in the past but this was far and away the best. Would stay here every single time going forward. I recommend to anyone looking to go to Rio

Leisure Partner

10/10

Exceptional

09 Apr 2022

Claudia

Best view ever. Surrounding area is a little tough but you should be fine if you are not flashing phones or jewelry.

Leisure Family

10/10

Exceptional

22 Feb 2022

Juan

Excellent!

Leisure Partner

10/10

Exceptional

14 Feb 2022

Matthew

The hotel is incredibly beautiful. The rooms and the roof make full use of the stretch of copacabana it faces. The restaurant is nice and included breakfast more generous than expected. My only complaint was not receiving the room upgrade upon checkin despite the room type showing available. But we loved the room we booked.

Leisure Partner

10/10

Exceptional

08 Feb 2022

Zeo

I wish they had an Emiliano in every city!

the management and staff has an amazing personal touch, I can’t be more satisfied from a hote experience, been coming here for years and it is still the best hotel I ever stayed at in Rio. Yes beats Fasano by a margin

Business

10/10

Exceptional

06 Jan 2022

Kimberley

Exceptional services. We originally booked our stay for 3 days and extend to a week we have returned 3 weeks later for one night. I was unwell and through their amazing concierge services i got a doctor visit booked in 2 hours and the reception handled the medication to be collected from the pharmacy and sent to my room in less than an hour. Will definitely recommend a stay at this beautiful luxury boutique hotel. It has everything that you need for a perfect stay: great service, perfect location, amazing facilities and a team that will go above and beyond to help! Thank you Emiliano team!!

Business_and_leisure Partner

8/10

Excellent

12 Dec 2021

Carmen

We got to the hotel super early they let us clean ourselves up in the spa area before our room was ready and they checked us in at 10a which was great since we had such a long flight from the US. Room was amazing, view was amazing, food (breakfast and room service) was amazing, staff was hospitable for the most part. The pool is small (and heated!) but great views over looking the beach. It’s located at the quieter end of the beach, they offer complementary umbrellas and chairs and the beach attendant was super cool he had sunscreen and water for us as well. The toilets in the room are heated (which I definitely think is worth mentioning). The shower was roomy and powerful. Overall it was great. The only issue I had was the comforter and towels had stains on them, which was off putting. I knew they were washed and clean, but I still didn’t like that. Overall, I still think it’s the best hotel on the strip and I recommend it because you won’t find anything better.

Leisure Partner

4/10

Poor

04 Dec 2021

Martin

The hotel does not honour the Expedia VIP Access package. When I arrived, they would not upgrade to the next level, even though they were still selling rooms in the next category. They made up excuses, and tried to charge me for the upgrade, so eventually I ended up staying in the same category I booked. The late check-out which was also part of the Expedia offer, also never happened.

The reception staff are arrogant and not welcoming at all. Most of them won’t even look at you when you come to the desk. They talk to you while looking at the PC screen. Everyone makes you feel that you should be grateful that you are allowed to stay at the Emiliano.

One of the show pieces of the hotel is the infinity pool on the top floor. Unfortunately when I arrived it was covered with scaffolding. This was later replaced with another structure, which covered the entire area with a transparent plastic roof. If you ever wondered how it feels to be baked, then please spend some time on the roof of the Emiliano Hotel. None of the construction work was of course mentioned anywhere on the Expedia website. You will only find out when you get there.

This hotel is made for clients who want to be seen and show off, who don’t care about practicalities and hospitality. You can get some great Instagram pictures out of the Emiliano, but it does not reflect the quality of the stay.

My suggestion, stay somewhere else. There are better and more friendly 5 star hotels in Rio.

Business Self

10/10

Exceptional

30 Nov 2021

Pedro

Beautiful beachfront property with top notch restaurant and unparalleled facilities. Sauna and gym with amazing view!

Leisure Partner