Kurt
Clean and well distributed. Great for family!!
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9.2/10Excellent194 Reviews
Cleanliness9.6/10 9.6
Service9.8/10 9.8
Comfort9.4/10 9.4
Condition10.0/10 10.0
Value7.6/10 7.6
Amenities9.8/10 9.8
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About La Grange des Pères
With a stay at La Grange des Pères in Annecy, you'll be within a 15-minute drive of Lake Annecy and Belvedere Golf. This aparthotel is 4. 7 mi (7. 5 km) from Centre Commercial Courier and 5. 2 mi (8. 3 km) from Palais de l Ile.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Featured amenities include a business center, laundry facilities, and an elevator. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 16 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 80-cm flat-screen televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include microwaves and electric kettles, and housekeeping is provided daily.
Show less
With a stay at La Grange des Pères in Annecy, you'll be within a 10-minute drive of Lake Annecy and Aushopping Grand Epagny. This aparthotel is 3.1 mi (4.9 km) from Belvedere Golf and 3.2 mi (5.2 km) from Annecy Aventure.
Make yourself at home in one of the 16 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 80-cm flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided daily.
Featured amenities include a business center and an elevator. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
8:30 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
-
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The property is professionally cleaned.
-
Special Instructions
The front desk is open daily from 4:00 PM - 8:30 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
- This property accepts credit cards, debit cards, and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Property Registration Number 414 624 858
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Minimal age
18
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Optional fees
- Self parking fee: EUR 10 per day
- Late check-out is available for a fee (subject to availability)
- Housekeeping is available for an additional fee and varies based on length of stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Arabic
English
French
Nearby attractions
Belvedere Golf
3.6 km / 2.2 mi
Annecy Aventure
4.7 km / 2.9 mi
Centre Commercial Courier
5.7 km / 3.5 mi
Aushopping Grand Epagny
6 km / 3.8 mi
Lake Annecy
6.2 km / 3.8 mi
Savoie Annecy University
6.3 km / 3.9 mi
Thiou
6.3 km / 3.9 mi
Centre Bonlieu
6.5 km / 4 mi
Albigny Beach
6.5 km / 4 mi
Théâtre Bonlieu
6.5 km / 4.1 mi
Church of St. Maurice
6.8 km / 4.2 mi
Palais de l Ile
6.8 km / 4.3 mi
Church of St. Francis
6.9 km / 4.3 mi
Amours Bridge
7 km / 4.3 mi
Jardins de I'Europe
7 km / 4.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 16
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- Wi-fi
- Laundry service
- Lift access
- Garden
- Terrace
- Concierge
- Banquet hall
- Meeting room: 1
Show 2 more facilities & services
- Business centre
- Non-smoking establishment
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
APARTMENT DUPLEXAPARTMENT • DUPLEXAPT.DP
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- DUPLEX
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLa Grange des Pères
APARTMENT DUPLEX
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- DUPLEX
Adult and child limits apply within the room's total guest limit.
Room code: APT.DP
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLa Grange des Pères
STUDIO QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT Accessible SUPERIORAPARTMENT • Accessible SUPERIORAPT.H6-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- Accessible SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLa Grange des Pères
APARTMENT Accessible SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- Accessible SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: APT.H6-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT COMFORTAPARTMENT • COMFORTAPT.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLa Grange des Pères
APARTMENT COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: APT.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO STANDARDSTUDIO • STANDARDSTU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLa Grange des Pères
STUDIO STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT WITH BALCONYAPARTMENT • WITH BALCONYAPT.BL
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLa Grange des Pères
APARTMENT WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: APT.BL
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT DELUXEAPARTMENT • DELUXEAPT.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLa Grange des Pères
APARTMENT DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: APT.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO WITH TERRACESTUDIO • WITH TERRACESTU.TR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLa Grange des Pères
STUDIO WITH TERRACE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room code: STU.TR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT SUPERIORAPARTMENT • SUPERIORAPT.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLa Grange des Pères
APARTMENT SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: APT.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLa Grange des Pères
APARTMENT STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: APT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT WITH TERRACEAPARTMENT • WITH TERRACEAPT.TR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLa Grange des Pères
APARTMENT WITH TERRACE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room code: APT.TR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT CLASSIC QUEEN BEDAPARTMENT • CLASSIC QUEEN BEDAPT.AS-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- CLASSIC QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLa Grange des Pères
APARTMENT CLASSIC QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- CLASSIC QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.AS-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT SUPERIOR KING BEDAPARTMENT • SUPERIOR KING BEDAPT.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLa Grange des Pères
APARTMENT SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLa Grange des Pères
APARTMENT QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about La Grange des Pères
50
reviews shown
Morgan
Great property, nice apartment that was fully equipped with everything we needed.
We had a car, would definitely recommend having one for this location. It’s about 12 mins to Annecy.
Check in was a bit tricky as you have to contact manager by phone which wasn’t convenient when travelling with an eSIM. Otherwise no complaints
We had a car, would definitely recommend having one for this location. It’s about 12 mins to Annecy.
Check in was a bit tricky as you have to contact manager by phone which wasn’t convenient when travelling with an eSIM. Otherwise no complaints
MARIA
Absolutely fantastic! We shall go again!!
Paul
Clean tidy slight hiccup in owner being at another property soon fixed
Geoffrey
Don’t book if you do t have a car.Great if you do!
Cannot fault the apartment although we only 1 cup and they could be more generous with the tea and coffee.
This is not accomodation for people without cars.no cabs and the station too far. The bus service is good but you have no idea where it is as no communication/maps given
This is not accomodation for people without cars.no cabs and the station too far. The bus service is good but you have no idea where it is as no communication/maps given
Mauricio
Great stay!!
The place is beautiful. The apartment was really confortable. We were party of 4, and really enjoyed the space of the room. My only comment would be to have a small store for things like salt o oil, to be able to cook on the kitchenette. Other than that, the stay was awesome
Jenny
Exceptional apartments
Exceptionally lovely, well appointed apartment. Light and spacious and really comfortable stay here with the family. Didn’t want to leave! Loved the quiet location and views.
Fatih
The apartment was clean furnished well, the kitchen equipment was effective, it was easy to find parking space.
The apartment was not serviced during the three nights we spent. We saw the receptionist only once the day we arrived and even during check out we dropped our card keys to a box for that purpose.
Our overall opinion is positive and we can recommend this apartment to others.
The apartment was not serviced during the three nights we spent. We saw the receptionist only once the day we arrived and even during check out we dropped our card keys to a box for that purpose.
Our overall opinion is positive and we can recommend this apartment to others.
Verified traveler
A pleasure stay
Very clean.
Nicely decorated in a modern style.
Kitchenette well equipped.
Spacious.
Smart TV with private Wifi connection for the room is a great idea to use the smart TV.
Location in a quite area where you can enjoy calmness.
Nicely decorated in a modern style.
Kitchenette well equipped.
Spacious.
Smart TV with private Wifi connection for the room is a great idea to use the smart TV.
Location in a quite area where you can enjoy calmness.
Andy
Beautiful duplex apartment offering excellent value and a well equipped kitchenette, a short drive to the lake. Steep designer staircase to the mezzanine just something to keep in mind
Martin Nørgård
Igen aircondition i lejligheden, selv om det skulle være standart.
igen fast bemanding i receptionen
Ingen svar på henvendelse
igen fast bemanding i receptionen
Ingen svar på henvendelse
Yann
Nous avons été déçus par notre séjour, car le logement qui nous a été attribué ne correspondait pas à la description de l’annonce. Nous avions réservé un appartement situé en étage avec balcon, mais ce n’était pas le cas, il était en rée de jardin et facilement accessible. Plus gênant encore, le logement ne disposait pas de climatisation, alors que cet équipement était clairement indiqué sur le site. En période de fortes chaleurs, cela a été très pénalisant.
En revanche, nous tenons à souligner le professionnalisme et la gentillesse de l’agent d’accueil, qui a fait tout son possible pour nous aider et trouver des solutions. Son attitude a été très appréciée.
Le parking est un véritable atout et la cuisine est pratique, bien équipée et fonctionnelle. En revanche, la literie mériterait d’être améliorée : le lit est bruyant et le matelas n’est pas très confortable.
En revanche, nous tenons à souligner le professionnalisme et la gentillesse de l’agent d’accueil, qui a fait tout son possible pour nous aider et trouver des solutions. Son attitude a été très appréciée.
Le parking est un véritable atout et la cuisine est pratique, bien équipée et fonctionnelle. En revanche, la literie mériterait d’être améliorée : le lit est bruyant et le matelas n’est pas très confortable.
Frank
We booked the accommodation for one very important reason: the air conditioning in the room. Upon arrival, there was no air conditioning. We were told that the hotel did have air conditioning, but only four rooms had it. We were told we should have chosen a room that was listed as having air conditioning in the description. After we provided proof (with photos) that the room should have air conditioning, we were told that the description on Expedia was incorrect. That's just how it is now. No further attempt at compensation was made. We are extremely annoyed by the management's behavior.
Jean
l'établissement est parfait, l'emplacement est parfait, seul bémol l'attente de 45 min sous la chaleur de la personne chargée de l'accueil....
Tout le reste est parfait
Tout le reste est parfait
Thierry
Il est préférable d'avoir 1 voiture pour les commerces et bien sûr pour visiter la région
Tim
Gut
Michael
Top
Michel
Accueil et hébergement au top
Stéphane
Très calme et spacieux, agréable
Audrey
Super je recommande
Séjour parfait hôtel incroyable
Maryse
Personne à la réception à notre arriver, c'était indiqué présence de 16 hrs à 20 hrs, nois avons dû trouver un téléphone pour communiquer avec eux comptes tenu que nous ne sommes pas résidents de l'Europe et nos cellulaires non fonctionnel sans internet
oumy
nous avons passé un tres bon sejour. Residence de qualité qui offre de tres bonnes prestations dans un cadre reposant, ideale pour les familles. Nous recommandons sans hesitation
VERONIQUE
Hôtel très calme et bien équipé
Hôtel très calme, très bien équipé, la chambre studio est grande avec une belle terrasse à 15 minutes en voiture du centre d'Annecy.
Guillaume
Magnifique résidence avec vue sur les montagnes dans un cadre verdoyant.
Nous avons passé un excellent séjour en famille.
L’appartement était très bien équipé. Bonne literie!
Nous avons passé un excellent séjour en famille.
L’appartement était très bien équipé. Bonne literie!
Verified traveler
이번 여행에서 이 호텔을 이용하며 불편한 점이 있었습니다.
먼저, 체크인과 관련된 부분이 불편했습니다. 체크인 시간을 미리 물어보는 것은 이해하지만, 여행 중에는 일정이 예상보다 늦어질 수도 있는 법인데, 호텔 측에서 정해진 시간에 맞춰 오도록 재촉하는 느낌이 강했습니다. 여행객의 유동적인 일정에 대한 배려가 부족하다는 인상을 받았습니다.
또한, 숙소 내부에 상주하는 직원이 없어 불편한 점이 많았습니다. 기본적인 문의나 문제가 발생했을 때 바로 도움을 받을 수 있는 시스템이 아니어서 다소 불안하게 느껴졌습니다. 예를 들어, 싱크대 하부의 쓰레기통 부분이 고장 나 있었는데, 이를 호텔 측에 알리고 수리하고 싶어도 대응해 줄 직원이 없어서 해결할 수가 없었습니다.
이와 관련해서인지 보증금 150유로 중 100유로만 환불되었습니다. 시설이 고장 난 부분을 원래부터 알고 있었음에도 불구하고, 그에 대한 설명이나 사전 안내 없이 일방적으로 보증금에서 공제된 점이 매우 아쉬웠습니다. 이에 대해 메시지로 문의를 보냈지만, 호텔 측에서는 전혀 답변을 주지 않았습니다.
위치는 차량이 없으면 오기 힘든 곳이고, 시설 자체는 나쁘지 않았지만, 고객 응대와 서비스 면에서는 개선이 필요하다고 느꼈습니다. 기본적인 의사소통과 문제 해결이 원활하게 이루어지지 않는다면, 다시 방문하기는 어려울 것 같습니다.
먼저, 체크인과 관련된 부분이 불편했습니다. 체크인 시간을 미리 물어보는 것은 이해하지만, 여행 중에는 일정이 예상보다 늦어질 수도 있는 법인데, 호텔 측에서 정해진 시간에 맞춰 오도록 재촉하는 느낌이 강했습니다. 여행객의 유동적인 일정에 대한 배려가 부족하다는 인상을 받았습니다.
또한, 숙소 내부에 상주하는 직원이 없어 불편한 점이 많았습니다. 기본적인 문의나 문제가 발생했을 때 바로 도움을 받을 수 있는 시스템이 아니어서 다소 불안하게 느껴졌습니다. 예를 들어, 싱크대 하부의 쓰레기통 부분이 고장 나 있었는데, 이를 호텔 측에 알리고 수리하고 싶어도 대응해 줄 직원이 없어서 해결할 수가 없었습니다.
이와 관련해서인지 보증금 150유로 중 100유로만 환불되었습니다. 시설이 고장 난 부분을 원래부터 알고 있었음에도 불구하고, 그에 대한 설명이나 사전 안내 없이 일방적으로 보증금에서 공제된 점이 매우 아쉬웠습니다. 이에 대해 메시지로 문의를 보냈지만, 호텔 측에서는 전혀 답변을 주지 않았습니다.
위치는 차량이 없으면 오기 힘든 곳이고, 시설 자체는 나쁘지 않았지만, 고객 응대와 서비스 면에서는 개선이 필요하다고 느꼈습니다. 기본적인 의사소통과 문제 해결이 원활하게 이루어지지 않는다면, 다시 방문하기는 어려울 것 같습니다.
Jérémy
Bon hébergement pour une parenthèse en famille le temps d'un week-end
Verified traveler
Management could be more available
Firstly, you need a car,no shops nearby, the bus doesn't run on a sunday
Don't lose your key as the manager doesn't answer the phone
Rang at 15:00; and no one could come out until 17.30.I was a manager of 200 apartments,on 24 hr 7 days a week
I came out to guests at midnight and waited 2hrs for either the police or locksmith to arrive Therefore I was not content with this service. The agent who met me was polite and thorough. The agent who came out was polite and friendly
The apt:the kitchen cupboards were high and difficult to reachķ the plates.Excellent shower and bathroom.
Don't lose your key as the manager doesn't answer the phone
Rang at 15:00; and no one could come out until 17.30.I was a manager of 200 apartments,on 24 hr 7 days a week
I came out to guests at midnight and waited 2hrs for either the police or locksmith to arrive Therefore I was not content with this service. The agent who met me was polite and thorough. The agent who came out was polite and friendly
The apt:the kitchen cupboards were high and difficult to reachķ the plates.Excellent shower and bathroom.
Verified traveler
Environnement très agréable
Anne
Très beau studio . Calme , propre et bien équipé.
L’accueil par une réceptionniste chaleureuse et professionnelle.
Qui a su le trouver une solution car le parking était complet .
L’accueil par une réceptionniste chaleureuse et professionnelle.
Qui a su le trouver une solution car le parking était complet .
Sandrine
Havre de paix
L’endroit est calme et reposant, rénovation exceptionnelle tout confort et accueil toujours formidable
Verified traveler
Superbe hôtel ,
Les chambres sont super bien équipé, moderne et spacieuse.
Endroit super calme avec tout à proximité
Les chambres sont super bien équipé, moderne et spacieuse.
Endroit super calme avec tout à proximité
Eliane
Malgré un bâtiment récemment rénové , il y a pas mal de poussière et certaines odeurs d humidité dans les appartements. Le patron n est pas du tout arrangeant
CARINE
Juste une halte avant de monter en montagne pout les sports d'hiver
Michel
Extraordinaire
Extraordinaire. Emplacement calme mais central. Équipement parfait. Bon accueil.
Denis
Superbe appartement- tres propre et bien situé
Johannes
X
Eri
残念な事がたくさんありました。
お部屋も可愛くて、景色もとてもよかったです。
部屋には設備(冷蔵庫やポットなど)もなくて、不便でした。朝食付きのプランだったようですが、チェックインの時に何も説明がなくて、知らずに朝食を取らなかった事はとても残念でした。
犬同伴可能なホテルで、犬の宿泊料金も請求されましたが、犬用の水入れやクッションなど何も用意はありませんでした。後、トイレとお風呂が一緒になっていたのですが、換気が悪いせいか悪臭が漂っていて不快でした。サウナ16時〜21時
ジャグジー9時から21時
サウナに入りたくてこのホテルを予約しましたが、
予約時にこの使用時間を知らなかったのででしたのでサウナは使用できず、ジャグジーも朝出かける前に10分のみの利用しかできませんでした。どこも出かけずに、このホテルにいる人以外は不便なホテルだと感じました。
部屋には設備(冷蔵庫やポットなど)もなくて、不便でした。朝食付きのプランだったようですが、チェックインの時に何も説明がなくて、知らずに朝食を取らなかった事はとても残念でした。
犬同伴可能なホテルで、犬の宿泊料金も請求されましたが、犬用の水入れやクッションなど何も用意はありませんでした。後、トイレとお風呂が一緒になっていたのですが、換気が悪いせいか悪臭が漂っていて不快でした。サウナ16時〜21時
ジャグジー9時から21時
サウナに入りたくてこのホテルを予約しましたが、
予約時にこの使用時間を知らなかったのででしたのでサウナは使用できず、ジャグジーも朝出かける前に10分のみの利用しかできませんでした。どこも出かけずに、このホテルにいる人以外は不便なホテルだと感じました。
Verified traveler
Jättefina och moderna lägenheter. Mycket trevligt bemötande och lugn och fin atmosfär. En bit utanför Annecy, men med bil så är det inga problem. Bussar går också till och från stan.
Francis
Parfait
Tout est parfait
Almaz
Hôtel propre et super calme, idéal pour se reposer !
Dousson
Très bien.
Michèle
Très très bien
Inattendue, une très belle adresse nichée au calme d’un joli parc. Le cœur de ville est aisément accessible en 20 mn de bus
Kevin
Très bel hébergement, vraiment propre. L’accueil est très bien. Je conseille fortement !
Benjamin
Séjour agréable que je n’hésiterai pas à refaire
Bon accueil et explication, chambre confortable avec du charme. Système de carte pratique quand on souhaite sortir sur les heures de fermeture de l’accueil / des portes.
Un séjour au top
Un séjour au top
Marilyn
Studio très agréable, très bonnes prestations . Au calme.
U.L.A
Super!!!!!
Schitterende accommodatie. Hygiene een 10 comfort 10 alles tot in de puntjes verzorgd! Alles keurig uitgelegd door de vriendelijke dame bij de receptie!
christine
Tres mecontente.
J ai reservé un sejour pour faire un cadeau d anniversaire. Malheureusement, les personnes n ont pu en priter car de garde à l hopital de geneve. J ai tenté via hotel.com et via l hotel d echanger contre une nouvelle date avec 3 semaines d avance. Aucune reponse d hotel.com et refus de l hôtel. Je trouve cela deplorable d rncaiuser de l argent pour un service non rendu.
Camille
Séjour famille
Un super séjour dans un établissement très agréable !
C’est une adresse que nous garderons et nous ferons partager
C’est une adresse que nous garderons et nous ferons partager
loic
Parfait, nous reviendrons :)
Parfait, excellent accueil. Logement au top. Propre, agencé avec goût et bien équipé.
Nathan
Globalement bon
Globalement prestations correct
On a été bien accueilli par Elise
L'emplacement est idéalement situé au calme et normalement desservi par une la ligne 2 ( Il y a des travaux donc nous nous n'avons pas pu profiter de cette avantage malheureusement )
Parking facile
Les points négatifs
Pas de personnel a l'accueil et il y avait pas où je n'ai pas trouvé la climatisation
Il y a de la poussière a des endroits pas important mais qui mériterait un petit coup
On a été bien accueilli par Elise
L'emplacement est idéalement situé au calme et normalement desservi par une la ligne 2 ( Il y a des travaux donc nous nous n'avons pas pu profiter de cette avantage malheureusement )
Parking facile
Les points négatifs
Pas de personnel a l'accueil et il y avait pas où je n'ai pas trouvé la climatisation
Il y a de la poussière a des endroits pas important mais qui mériterait un petit coup
Location & surroundings
La Grange des Pères
102 Chemin des Pères, Annecy, France
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La Grange des Pères
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