Name: Chelsea Cloisters Serviced Apartments
Address: Sloane Avenue, London, SW3 3DW, GB

6/10

Pleasant

23 Jul 2026

STUART

The room was acceptable although there was no air conditioning. The temperature outside was in the mid 30's, there were builders working in the room directly above our room with constant crashing and banging, one afternoon the hot water was turned off.
Upon our late arrival at the apartment at 11am, due to a flight cancelation, beyond our control which had caused us to spend over 20 hours overnight at two airports, the front office woman greeted us with distain and told us our room would not be ready for another four hours, realising our anguish, yet disinterested in our plight.
However, another attendant overheard our concerns and immediately presented us with a key to our room on the 7th floor. There was no lobby attendant, so we were left to manhandle our luggage of four cases to our room.
I am 81 years of age and my wife is 78, there seemed to be no respect for our age or circumstances !
Regarding the room. The kitchen was very acceptable as was the toilet, however, the heat in the room caused us to have all windows wide open through the night and bear the discomfort of the heat!

2/10

Poor

14 Jul 2026

Hayat

The rooms have no ac and wasnt listed on the descriptions.
The lift wasnt working for our entire time we stayed there that made extremely difficult to carry out luggage to higher levels of the building and no help or support provided.
Lastly, we asked for crib for our baby, even though we have booked the room with included child that was no support to have a solution to provide a bed for my infant.

Friends

6/10

Pleasant

12 Jul 2026

Lisa

A decent enough room for a night in London, but bed and bathroom were small, and the room quite stuffy. Bathroom could do with some attention as paint peeling off the door and limescale on the sink and shower. Toiletries provided are not very good quality.

Partner

4/10

Poor

11 Jul 2026

Ken

If you want to be close to the museums in Kensington, this is a good location. However, for the week that we were there, the main lift was broken. Guests complained but nothing happened, the lift was never repaired for the duration of our stay. There is also no air-conditioning. We could open the windows, but bugs flew in and we found them on our pillows and bedsheets. The windows were streaked and our view of London in the distance is besmirched. A request was made to clean the windows but no action was taken. Rooms were clean only every other day and requesting more towels will incur additional charges. It turned out to be quite a disappointing stay for us.

Family

10/10

Exceptional

07 Jul 2026

Jaclyn

Excellent location, staff were super friendly & we’ll definitely be back!! Thanks

Partner

8/10

Excellent

05 Jul 2026

Alexander

Very happy with my stay. Great room and location.

Self

4/10

Poor

27 Jun 2026

Christine

The place has no AC and during the biggest heatwave in London it would have been nice to know. I ended up getting heat stroke and had to move hotels

6/10

Pleasant

21 Jun 2026

Nancy

Starting to go downhill, looking shabby and the lifts don't work

Self

6/10

Pleasant

14 Jun 2026

yushen

the place is generally good in terms of location, cleanness, and staff. i would definitely come back again.

couple downsides :

elevator is super tiny barely fit 4 people with no luggage, there were only one elevator working during our stay for some reason, we had to climb stairs pretty much the whole time, could be a big problem for older people.

noise from street is very loud even past mid night. it probably because it’s a london thing, but if you are a light sleeper, ask for a room not facing street.

Family

10/10

Exceptional

12 Jun 2026

Alexander

Great location! I will definitely recommend it to family and friends.

Self

10/10

Exceptional

11 Jun 2026

Martin

Excellent serviced apartments let down slightly by two out of four lifts not working which had been a long term problem and is bad if you are on a higher floor. But good service with apartments serviced every tow days (and oven the dish washing done)

Self

4/10

Poor

09 Jun 2026

Raylene

It was nothing like the pictures .. the bathroom had mold in it .. the baseboards were dirty .. just not worth the money at all

Family

8/10

Excellent

09 Jun 2026

Rosemary

This is the second time I have stayed at Chelsea Cloisters and I will stay again. It is not the Ritz; the rooms are small, are of various ages and could do with a bit of a refresh. However if you’re after a reasonably priced place in a good location stay here. The beds are comfy, the bathrooms okay and you have the bonus of a kitchenette and washing machine. Importantly, the staff are friendly and accommodating. Finally, two of the four lifts don’t appear to work so ask for a room on a low floor.

Friends_and_family Friends

6/10

Pleasant

06 Jun 2026

royden

This was our fourth stay at the Cloisters, and we chose it for its excellent location and reasonable rate for the area. We had a one bedroom suite of adequate space. The bed was comfortable and the bedroom had a window. Unfortunately that was the only window in the apartment and if faced west and the blazing afternoon sun - on the ninth floor - on the hottest day of the year! No air conditioning. A skylight in the living room added to the heat. We know that the hotel has no control of the weather but assigning a ninth floor room to a senior couple seems a little thoughtless.
The real complaint is the deplorable and perhaps dangerous lack of lifts. There are five elevators in this part of the building. One is a service elevator not available to guests. The two main lobby elevators appear to be permanently out of service. This leaves two \"back \" elevators (small and slow) to service the entire nine floors. Often during our six day stay only one of those two were operating and on day five there was a period when there was NO elevator working.

Partner

4/10

Poor

05 Jun 2026

Yvonne

Bed was extremely uncomfortable very hard No sleep Exhaustedin morning, .Had hospital appointment at Royal marsden, So was nearby.Didnt sleep,As So much noise from people, Cars motorbikes outside my window.All I ask in a stay,Is a good clean comfortable bed,pleasant room.This was the opposite.

Self

6/10

Pleasant

04 Jun 2026

Claire

Rooms are clean but smaller than pictures suggested. The 3rd bed is properly set up which is nice. Great location and helpful staff.

Family

10/10

Exceptional

01 Jun 2026

Franz

Lovely stay but don’t force me to write something when I have nothing to say

Partner

8/10

Excellent

28 May 2026

Antonio Raul

The staff and facilities were very nice, I just believe it was a bit on the pricier side for such a small room.

Self

8/10

Excellent

27 May 2026

Dennis J

Reasonable price for like London.

8/10

Excellent

23 May 2026

peter

Very good stay

Partner

10/10

Exceptional

06 May 2026

Oluwatosin

It was clean and comfortable, we really enjoyed our stay there, will definitely be coming back

Partner

2/10

Poor

05 May 2026

Iyabode

Had to go buy toilet cleaner as i was tired of complaining.

Family_with_children

10/10

Exceptional

01 May 2026

Lorne

Ideal. Had everything we needed.

Friends_and_family Family

8/10

Excellent

27 Apr 2026

Lee

Check in staff were excellent

10/10

Exceptional

24 Apr 2026

DAVID

The place was super clean with a compact but well equipped kitchen

Self

8/10

Excellent

22 Apr 2026

Nataliya

Location is very good. Apartment was clean, but some mold in the bathroom. Reception is excellent.

Partner

2/10

Poor

21 Apr 2026

Ross

Be careful where you leave your luggage!

My bag was stolen from the hotel reception after checking it in with hotel staff.

Friends_and_family Family

8/10

Excellent

21 Apr 2026

MICHELLE

Great Location and professional staff.

Self

10/10

Exceptional

15 Apr 2026

Andrew

This tidy apartment contained everything we needed for a week in London. The kitchen had all facilities for preparing meals. Had a microwave, kettle, and toaster. The washer/dryer was very useful. The bathroom had a shower and tub. The shower was great! Everything was clean and the staff were great! I would stay here again and recommend it to anyone who wants to be in the Chelsea neighbourhood.

Partner

6/10

Pleasant

14 Apr 2026

Louise

Good location and decent size room. We were able to check in early which was great. Bed was comfy and good shower pressure. The washing machine was handy but the cycle took 5 hours to complete. Room was very run down and did not look at all like the pictures. Only one lift was working which meant we had to take the stairs 8 flights on occasion.

Partner

10/10

Exceptional

14 Apr 2026

Michael

Stay here several times here. It isn't modern and trendy, however, very clean and spacious room (booked an exective studio on this occasion), useful kitchen, comfortable bed and excellent location in the heart of Chelsea.

Partner

6/10

Pleasant

07 Apr 2026

Josue

The property was sufficient for our stay, but based on the online description of the accommodations it didn’t really match. When a host states one bedroom I am expecting an actual bedroom not just an open space. Also I reserved for three and there was not two beds it was one bed with sofa. Not an extra bed. Also, the front elevators were broken during our entire stay. Other than that it was okay. Also, the front staff was nice.

Family_with_children

10/10

Exceptional

07 Apr 2026

Serdar

Great place to stay

10/10

Exceptional

24 Mar 2026

Martha

Great location and easy access to the Tube. The area was safe and great places to eat, shops and museum close. The bathroom was small. The kitchen was great with a bonus of a washer/dryer. As a solo traveler, I would definitely stay there again.

Self

6/10

Pleasant

14 Mar 2026

Jane

Great location but this hotel needs a decoration update, layout and amenities fine but the windows are in need of a paint and draughty and the door lock was a bit cranky! The rooms are comfy and for the price it’s good value and the beds are comfortable. Friendly helpful staff and good location

Self

10/10

Exceptional

08 Mar 2026

Adam

Nice area and great location!

6/10

Pleasant

28 Feb 2026

claire

Great location, apartment clean but tired.

Family_with_children

6/10

Pleasant

26 Feb 2026

Olga

Well, the stuff was great, trying to do what was the best in the circumstances: I was told that I'd been upgraded on my arrival, but somehow along the way I did not get it. The management was inhospitable, first 1 bedroom apartment looked like a studio being remodeled into a 1 bedroom apt., second one was cleaned with some chemicals which made me think about a crime scene. I used to book this hotel because I know the area well, price – I come there to sleep. Still, the housekeeping is very much appreciated.

Self

10/10

Exceptional

26 Feb 2026

Katie

Plenty of space, really good location.

Family_with_children

4/10

Poor

25 Feb 2026

Massiel

Horrible, the windows were too old that we can feel the air coming from the street. We won’t back to this apartment again.

8/10

Excellent

21 Feb 2026

Rebecca

Room was nice but very small. Helpful to have a washer/dryer however dryer didn’t completely dry clothes— there was a drying rack that we were able to use in the room though. Having the amenities of a washer and kitchenette, in addition to a multi room apartment made our stay much easier. Would definitely stay here again now that I’ve got the hang of things.

10/10

Exceptional

14 Feb 2026

Jodi

Clean, lovely apartment. Upon arrival, I was given a free upgrade and it was amazing!

Leisure Self

10/10

Exceptional

02 Feb 2026

Claire

Friendly

10/10

Exceptional

28 Jan 2026

Maysa

Beautiful big apartment. Friendly staff. Clean and walking distance to transport and shopping. The supermarket is next to the apartment made our stay very pleasant.
Highly recommended.

Leisure Family

2/10

Poor

25 Jan 2026

Paul

⭐️ Misleading Listing – Not as Advertised

I stayed at this property for 7 days, and the room was not as advertised at all. The apartment looked completely different from the pictures shown on Expedia. I raised a complaint the same day I checked in after seeing the room because it was not what we booked.

The front desk staff explained that there are “around 400 apartments and they don’t all look alike,” which is not a reasonable justification when specific photos are used to advertise a booking. Our reservation was fully prepaid and non-refundable, leaving us with no real options.

Because of a very tight travel schedule, we did not have the time to contact Expedia, request a refund, and find alternative accommodations at the last minute. Otherwise, we would not have stayed.

We have never had an experience where the accommodation was completely different from the listing photos. This felt misleading and disappointing. Based on our experience, I would not recommend this property.I have videos but unfortunately this review doesn’t give me the option to do it

Leisure Partner

8/10

Excellent

23 Jan 2026

Laura

Staff at reception were polite and quick checking in process

10/10

Exceptional

22 Jan 2026

Daniel

Clean room, lots of space, full kitchen with all utensils, convenient location. Highly recommended.

8/10

Excellent

20 Jan 2026

Lynn

Excellent and courteous staff, convenient location.

Leisure Partner

8/10

Excellent

17 Jan 2026

lorretta

The staff was friendly. I was worried that it would be loud since I was on first floor right on street, but I was in back and neighborhood was quiet even on weekend. There is a Sainsbury on same block, so groceries are very close, & it's only a ten minute walk to the South Kensington Tube station in one direction and ten-minute walk to the V&A in the other. So many different bus stops close by, too. You can get anywhere from here. The room is small, but it has most things you need, including a washer/dryer and drying rack.

Self

10/10

Exceptional

14 Jan 2026

David

The room was good, had everything I needed. But it could have done with freshening up with a lick of paint. It was quite noisy, being on the second floor and having single glazing so the noise from the street below woke me up.
The bed was comfortable and the linen was good quality and spotless.
I would stay here again, it did everything I needed.

Friends_and_family Family

10/10

Exceptional

13 Jan 2026

Wesley

Room very clean very modern.

Staff were brilliant . I use a wheel chair and the main lifts were out of order but staff gave me rear excess key next to there service lift which really helped

Only issue i had room was really hot and i had no way adjusting thr temperature in the room which i just had to open the windows but being on 6th floor and having yoing child with me was a worry .

The main windows do open all the way they should have a way to stop this as i was worred toleave windows open perhaps a security chain or some style lock

Leisure Family_with_children

10/10

Exceptional

11 Jan 2026

Alexandra

Comfortable, modern, and well thought-out!

We had a lovely stay in this clean and stylish apartment. The bedroom was cozy and inviting, with soft linens and a minimalist design that felt both relaxing and upscale. The studio layout was impressively efficient—everything we needed was right at hand, from the compact kitchenette with all the essentials (microwave, kettle, toaster) to the dining area that doubled as a great spot to unwind.

The bathroom was spacious shower and elegant marble-style tiles that gave it a spa-like feel.

Overall, the space was thoughtfully arranged and perfect for a short city break. A few tiny touches could elevate it even further (perhaps a splash of color and repainting the walls), but we were genuinely pleased and would happily return!

Partner

6/10

Pleasant

06 Jan 2026

Alicia

The lifts are terrible.
Too small, too slow and not enough of them.
We would have appreciated daily housekeeping rather than every 3 days.

Leisure Family

6/10

Pleasant

05 Jan 2026

Ian

The room was ok but didn’t like the mould or fungus that was on the bottom of the bath had to keep door open so I couldn’t see it

8/10

Excellent

26 Dec 2025

Maizy

Apartment was spacious but a little dated. Windows only holding on by one section, black mold in the bathroom. Certainly wasn’t what was pictured.

Friends_and_family Family

6/10

Pleasant

10 Dec 2025

Beryl

Good management of Chelsea Cloisters overall with friendly staff, except the main elevators in the lobby were closed! Apparently been like that for several months which was a disgrace. There were two other elevators around the back quite a distance and up and down stairs from the lobby. We are in our 80's and with with three suitcases and hand luggage this was not acceptable.
Once out of the elevator on the 4th floor we had a walk of .21 of a mile which was again unacceptable.
I don't know whether the apartment was owned by a third party and then rented out to you or whoever but there some issues. The furniture was definitely basic and there was no small coffee type table in the living room so one had to put cups and glasse on the floor! After my repeated complaing the lobby staff finally got a small table for us. There was a table lamp but stuck behind the TV---there was nowhere tp put it---wierd!
Very small kitchen with room for one person, bathroom and shower were fine and the bedroom was very small, one cupbord only.
For the $ we had paid it really was not very acceptable value and we won't be returning.
How do I get a refund please?
Beryl Edney

PS pretty good location for shops etc.

Leisure Partner

10/10

Exceptional

06 Dec 2025

Sara

This was our second stay at Chelsea Cloisters and we were very pleased with our room.

Business_and_leisure Family

10/10

Exceptional

06 Dec 2025

Bettina

Good value, convenient versus a hotel. Everything up to standard.

Leisure Family

10/10

Exceptional

05 Dec 2025

John

Great location, excellent price, and the newly refurbished apartment was spotless.

Business

10/10

Exceptional

05 Dec 2025

Fiona

Reception staff were pleasant and efficient. Room was basic but exactly what we expected . We had a late check out and surprisingly no one came to chap us until bang on leaving time (most hotels get this so wrong)

Partner

8/10

Excellent

04 Dec 2025

Sarah Louise

Great location. Local amenities. Front desk staff were great.

Business

8/10

Excellent

04 Dec 2025

Adam

Clean room fresh towels spotless kitchen.

Partner

10/10

Exceptional

03 Dec 2025

Nathan

Great location, good quality and value for money in London

Business

8/10

Excellent

01 Dec 2025

Jamie

The room was clean and bright. The bed was comfy and on the 8th floor it was nice and quiet. Kitchenette was good and well equipped - bette than I had expected.

The corridors to the room were ok but a touch dystopian. As a burly dude I was fine but could be intimidating if you are more vulnerable.

The main front lift being broken was a pain as you could only use the back one, which was small and happened to be very far from my room. I was only there one night and things break so it may be fixed by now.

Staff were super friendly and helpful.

Leisure Self

4/10

Poor

28 Nov 2025

Lisa

We were booked elsewhere and it was cancelled short notice. Expedia rebooked this, which was quite a bit more above budget. Unfortunately it is in need of some basic upgrades. Please see photos, but very rusty and dirty windframes, mold on wood, the lumpiest pillows, and quite noisy at night with Lorrie’s/vans parked outside at 3am. Shame bc it has potential.

8/10

Excellent

22 Nov 2025

Joyce

Chelsea cloisters is a good location when visiting Royal Brompton hospital. The room was clean and had all the necessary facilities

Partner

2/10

Poor

18 Nov 2025

Danielle

My room looked like a building site peeling paint, cracks all over bathroom and plasterboard coming away
When I spoke to the manager they were not interested because I booked with Expedia and not with them

Leisure Self

6/10

Pleasant

16 Nov 2025

Helen

The room was fine and in good condition. It’s quite small but I appreciated having the small kitchen and especially washing machine/dryer which was the reason I booked this place. The washing machine is very very loud at certain points although when you close the door the sound is muffled and not too bad. For some reason I also thought laundry cleaner would be provided but it wasn’t so I went out and bought my own. I was only there for 4 days so I left the rest behind for the next person.

I do need to mention one incident which I didn’t raise with the front desk at the time because I had bookings to get to and it kind of slipped my mind. One morning I woke to a knock on my door and opened to find two men who looked to be maintenance type staff standing there advising they needed to come in and change the mirror. I was still half asleep at this point and said right now? They said yes. I ended up letting them in (all the while inwardly berating myself for allowing this, this is how true crime stories start) and had to wait around for around an hour for the job to be done so I could get myself ready to leave. At this point the time was after 10.15am. I was not given any warning that this would be happening and I would recommend this to the hotel in future especially if occupants are solo travellers and female, at that.

Outside of that, my stay was great.

Leisure Self

6/10

Pleasant

12 Nov 2025

Helen

The room was clean but the radiators didn’t work and the curtains did fully close. The staff were very obliging though and by 2 one of the two radiators had been fixed. Unfortunately this still left us with a cold bathroom.
Otherwise it was a nice little apartment.

Leisure Family_with_children

8/10

Excellent

10 Nov 2025

Michael

The staff were friendly and helpful, the room was a little dated but clean, the bed was comfortable and had everything we needed, and the location was great.

Leisure Partner

10/10

Exceptional

08 Nov 2025

Daniella

Had a great stay here. The staff working from November 4-8 were all awesome and the studio was perfect. Thank you!!

Self

10/10

Exceptional

08 Nov 2025

Robin

Outstanding location. Clean well appointed apartments. Wonderful and friendly staff.

Business Self

10/10

Exceptional

06 Nov 2025

SARAH

Incredible value for money. I honestly am just as happy here as in a 5 star hotel. Location is incredible. Rooms are good, staff are so lovely. I’ve stayed here many times and honestly it’s my go to in London.

Business_and_leisure Self

4/10

Poor

30 Oct 2025

SUZANNE

Great location. Whilst bed linen/towels were clean the whole apartment was looking very tired and in need of a refurbishment. No hot water in en-suite shower and grouting in bathroom dirty.

Leisure Friends

8/10

Excellent

29 Oct 2025

chakib

Good staff

Friends_and_family Family

8/10

Excellent

28 Oct 2025

Nicola

A well placed property that I had stayed in 6 years ago and was pleased to return to. The bathroom could do with a bit of TLC but otherwise no faults. Will certainly return.

8/10

Excellent

09 Oct 2025

James

Friendly and professional staff, especially Sam, who was a pleasure to work with.

Leisure

8/10

Excellent

08 Oct 2025

Nicole

Our room was clean and spacious compared to other accommodations we've stayed in in London. We were on the 9th floor and the lift broke between us leaving for the evening and coming back. There wasn't very clear instructions on how to get to the other lift in the building. Otherwise good location, safe and near tube stations

Partner

6/10

Pleasant

02 Oct 2025

Patricia A

Our first room had a horrible smell and ants. We asked for a different room the next morning and they did move us with no problem. This room had no same and no ants!

Partner

10/10

Exceptional

02 Oct 2025

Ian

Perfect for a business trip. Great location, clean and easy reach of the city.

Business

10/10

Exceptional

28 Sep 2025

Andrew

Excellent location, quiet area, really nice.

Leisure Partner

8/10

Excellent

16 Sep 2025

Shelly

I'm older and in part chose Chelsea Cloister because it has an elevator. Ironically, I was placed on the ground floor, which involved two sets of stairs! Two very kindly people (other residents) helped me with my bags. There were open window panes at the top of my room, which was fine temperature wise for me. But it meant that I heard all the street noise (car stereos, conversations, people spilling out of the back door) all the time. And the whiff of tobacco smoke also came through. The water kettle and toaster were broken, and there was a coffee press but no teapot. I heated up the water on the induction stove but it wasn't the same as tea brewed in a pot. I was given two partial rolls of toilet paper, which was sufficient, but it was disconcerting to look in the bathroom cabinet and find it empty. The underground strike was on during my stay, so I took a lot of Ubers and taxis. The front desk charges 2 pounds for calling you a taxi, which I found out when I went to settle up. The Good Life cafe just down the street was a wonderful place to eat and hang out. Chelsea Cloister has many good things to recommend it, in addition to the drawbacks that I've outlined.

Leisure Self

10/10

Exceptional

16 Sep 2025

Christine

Our apartment was very clean and safe.

Leisure Family

8/10

Excellent

10 Sep 2025

Amy

convenient and safe, good value

Leisure Family

10/10

Exceptional

01 Sep 2025

Alnoor

Easy and efficient check in. Excellent clean apartment. Only issue is only one elevator working so long waits to get into the tiny elevator.
Otherwise a great place to stay!

Business_and_leisure

8/10

Excellent

30 Aug 2025

Lorena

Great location- not what it looks in the pictures

The location is amazing!
The size of the room and kitchen for the short period of time is great.
Downside smelled bad. Smelled like molding and cigarette.
I kept the windows open the whole time for the smell.
The front desk stuff at the check in was ok
Didn’t explain anything how to get the room
I had to carry my luggage up and downs small stairs instead of telling me that the hall elevator was going to the same place and I just had to walk more.
I would’ve rather walk with my luggage (has wheel) than going up and down stairs carrying myself .
Needs more cleaning.
I found a pair of socks under the table (not mine )
Pictures don’t look like reality at all.
Not sure where the pictures are from but it’s not this hotel for sure.
Overall price is good, location great.

Self

8/10

Excellent

18 Aug 2025

Ifeanyi

Perfect

Leisure Family_with_children

4/10

Poor

16 Aug 2025

Bryce

The apartment we got was nothing like the pictures online. The reception area is nice but rest of building old and grotty. Lifts always breaking down. The apartment we had was in very poor condition. We would not stay here again

Leisure

10/10

Exceptional

15 Aug 2025

Heidi

An excellent choice for location for shops, eateries. Clean and safe. Executive studio was a great size. Staff were outstanding!! Especially Sam and Jane on front desk.

Leisure Self

2/10

Poor

15 Aug 2025

Sharon

I endured extreme cyber warfare and economic espionage facilitated by the staff on their WiFi networks. They even brought in electricians, shut down the elevators and made me climb nine floors in and out. They also entered my room and took pictures of my receipts for sims and new devices that were ruined as a result, They had also stolen the charging cable to destroy evidence. I have asked for a refund and got nothing. I intend to dispute this with my bank and sue them along with every hotel that cooperates with the Epstein network who is doing this to me.

Leisure Self

8/10

Excellent

27 Jul 2025

Amber

Great place in walking distance to lots of London areas including the Kings Road Chelsea.

Property was an upgrade for me so plenty big enough for one and it was kitted out with everything you could possibly need.

I would have liked a few more home furnishings in the main living area including a side table, cushions on the sofa and a rug on the floor to make it feel a bit more homely.

There was issues with the use of the windows not functioning properly but otherwise it was a really nice place.

Definitely good value too and ideal area to base yourself in central London.

Leisure Self

6/10

Pleasant

27 Jul 2025

Joy

Fabulous location. Friendly staff. The elevator was out and the laundry didn’t work well. Kitchen and bathroom was tiny and awkward layout. Beds were comfy. We traveled as a family of four and planned to cook in for some meals, but wound up eating out because the layout of the kitchen and living area was too small for us.

Leisure Family

10/10

Exceptional

24 Jul 2025

Jeremy

The apartment offered cozy, well-appointed bedrooms and a fully equipped kitchen that made meal preparation easy and convenient. Its location is excellent—just a 10-minute walk from the train station, making travel hassle-free. Plus, having a supermarket only 50 meters away was incredibly convenient for daily essentials. A great choice for both short and extended stays!

Leisure Family

8/10

Excellent

18 Jul 2025

Elena

Cozy and Convenient, Great Service
We stayed as a group of three, and while the space is a bit small and not luxurious, it had everything we needed to cook a simple meal. There’s a supermarket just two minutes away, which helps save on water and snacks.

It was quite hot and there’s no air conditioning, but the hosts were very helpful and brought us fans that made a big difference. The location is great—there are restaurants and public transportation nearby and a Starbucks just 5 minutes away.

The reason I’m not giving it 5 stars is because, once we set up the sofa bed (since we were three people), the space felt very tight. Also, being at street level means there’s some noise.

Overall, great service and a convenient place to stay if you’re looking for something practical and well located.

Leisure Family

6/10

Pleasant

17 Jul 2025

Paul

Convenient and good area of London, clean.only issue was no air conditioning in this particular room though there may be on other rooms

Leisure Partner

10/10

Exceptional

16 Jul 2025

Aileen

Great location and amenities
Would definitely stay again

Leisure

6/10

Pleasant

15 Jul 2025

Matt

Great location, perfect for a short stay in London

Leisure Family

10/10

Exceptional

07 Jul 2025

James

It was an excellent price for the quality on offer and at the last minute when all things considered, Sabrina Carpenter was playing at Hyde Park! It gave me peace of mind to know I had somewhere to lay my head with close proximity (walking distance) to/from the events! Thank you very much!

Leisure Self

8/10

Excellent

02 Jul 2025

Delene

Apartment located in a very pretty and safe area. Lovely cafes and restaurants near by. Staff very friendly and helpful. Within walking distance of Hyde Park. You'll need to take public transport or taxi to get to Westminster and other sites. Apartment was clean, although kitchen a little tired looking. No air conditioning in the room. Which would have been great as there was a heatwave during my stay. It was great to have a washing machine in the room.

Leisure

10/10

Exceptional

25 Jun 2025

Philip

Exceptionally clean studio apartment. Great location, great price, friendly staff.
No restaurant or bar on site, but lots of local options available.

Leisure Partner