Name: The Egerton House
Address: 17 Egerton Terrace, London, SW3 2BX, GB

10/10

Exceptional

26 Jul 2026

Holly

Staff woderffullyp hel

10/10

Exceptional

13 Jul 2026

Dylan

Staff was so helpful and let us check in early and gave us a free upgrade!

Partner

10/10

Exceptional

11 Jul 2026

sarah

Gorgeous hotel! Loved it. Staff were really friendly and helpful. The room was lovely and absolutely spotless. Only small thing is the bar isnt really a bar as such, more an area in the drawing room but its still fabulous. Very quiet and in great area.

Partner

10/10

Exceptional

27 Apr 2026

Justin

Wonderfully helpful and genuine staff.

Self

10/10

Exceptional

28 Mar 2026

KEIYA

good experience

Family_with_children

10/10

Exceptional

17 Mar 2026

Satvinder Singh

Fantastic hotel, outstanding customer service!
Thank you so so much to all the staff at Egerton house hotel for making it a truly memorable stay. Wish we stayed for longer, we will be back!

Partner

10/10

Exceptional

12 Mar 2026

Paul

Outstanding hotel,cannot recommend highly enough

Partner

10/10

Exceptional

14 Feb 2026

Ian

Very friendly staff and beautiful room and decor.

Leisure Partner

10/10

Exceptional

22 Dec 2025

Noura Youssef M

Love

10/10

Exceptional

22 Dec 2025

Noura Youssef M

Love it!

Leisure Self

10/10

Exceptional

20 Dec 2025

Graham

Exceptionally clean and friendly property.

Leisure Partner

10/10

Exceptional

08 Dec 2025

Rob

Great hotel, staff very helpful and a nice easy dinner and in room dining menu!

Partner

10/10

Exceptional

30 Nov 2025

Sandra

Everything about this hotel was lovely and charming. From the greeting at the front door to check in to a tour of our room to drinks in the lounge - everything was done with care and kindness.

10/10

Exceptional

23 Nov 2025

Victoria

Absolutely outstanding

10/10

Exceptional

18 Nov 2025

Rosamund

Loved the small touches in the room like a hot water bottle and a drawer with scissors, sellotape etc
The staff were all great!

Friends_and_family Friends

10/10

Exceptional

20 Oct 2025

James

The staff could not have been any more accommodating - hope to return soon

Leisure Partner

10/10

Exceptional

16 Oct 2025

Patricia

Fantastic hotel with amazing service!

10/10 would stay again. The service was amazing, it was spotless, the bedding luxurious, and fantastic location! Thoughtful touches (homemade shortbread every night with turndown service, an anniversary dessert brought to us, etc) made the stay extra special. Just book it!

Partner

10/10

Exceptional

26 Sep 2025

Elizabeth

Hidden Gem

This hotel is a gem stone in the heart of Kensington Chelsea borough. Perfectly and peacefully nestled in the heart of all the best shopping the Westend has to offer.
Whether being in town to conduct business, catching up with family or simply wanting to add some luxurious home comforts to your site seeing visit into this beautiful city - Egerton House is the perfect spot.

Business Family

10/10

Exceptional

14 Sep 2025

Sally

Hands down one of the BEST hotel experiences ever. The staff, especially MARK, was incredibly. The food was unbelievable. The afternoon tea, scones, breakfast, fish and chips at this hotel was so good. I would go back to London just to stay here again.

Business_and_leisure Family

10/10

Exceptional

29 Aug 2025

Graham

Terrific hotel.

Leisure Family

10/10

Exceptional

27 Jun 2025

William Haddad

Very good

Leisure Family

10/10

Exceptional

20 Mar 2025

Steven

Great hotel and location. The staff was wonderful. A must stay.

Leisure Partner

4/10

Poor

14 Mar 2025

Daniel

Poor value for money (lovely staff).

Unfortunately, this hotel didn't live up to expectations on any front.

The staff were lovely, that's the only positive.

The room was tiny, and the bed not wonderfully comfortable. the room service food was really quite poor and lacked the key ingredients in the dish.

Business

10/10

Exceptional

28 Feb 2025

Jane

We had a wonderful time in London. Your staff was without exception perfect in every respect. Friendly and helpful, traits that don’t always coexist. We would love to return to your hotel should we visit London again.

Partner

10/10

Exceptional

28 Jan 2025

maria

Love this place and the staff is amazing Benjamin is the best.
We will be back!

Leisure Partner

10/10

Exceptional

04 Jan 2025

Bonita

I love the holiday decorations and friendlness of the staff.

Leisure Family

10/10

Exceptional

27 Dec 2024

Christopher

Much enjoyed it. Great place. Fabulous location. Chic. the only thing that could be improved is that the breakfast room in the basement is rather pokey and dark. The good news is that you don’t need to go there, they can bring you breakfast in the bar area on the left as you walk in, which is far nicer!

Leisure Family

10/10

Exceptional

24 Dec 2024

Pamela

I would like to make a few suggestions to improve on theEgerton - but wait, I have none!!!

The upgrades are clearly worthy. We are, and will be, repeat guests. The Egerton is discreetly and strategically placed in a quiet, pleasant walking neighborhood but steps away from the hubbub of busy streets.
The staff are without exception competent and so very pleasant. Also, your clientele have all been so nice with whom to share pleasantries. The furnishings and fixtures are modern and of the highest quality. The beds and bedding are so refreshing after a hard day of ‘museum-ing’ and shopping.
A special thank you to your interior designer, whose presence and tastes are warm but as formal as we expect.
Thank you thank you thank you,
Tom and Pam Roadley
Siesta Key, Florida USA

Leisure

10/10

Exceptional

23 Dec 2024

Bridget

I have stayed here before and it’s always such a treat. I will be back again!

Leisure Family

10/10

Exceptional

23 Nov 2024

PAULA

Just finished our 5th stay at the Egerton. While this boutique hotel is beautiful, it’s the wonderful staff that keep us coming back. They are warm and always eager to share recommendations and make arrangements in order to make our stay memorable.

We also love the location as it is on a quiet street and a short walk to South Kensington station. It’s also just a 3 minute walk to the V & A, which always has an interesting special exhibitions in addition to their permanent exhibits.

The rooms are a uniquely decorated but are all beautifully furnished with very comfortable beds. It is also a very quiet hotel so I know I’ll get a good nights sleep. I look forward to returning to the Egerton the next time I visit London.

Leisure Partner

10/10

Exceptional

13 Nov 2024

Verified traveler

Run to this hotel….

Staff was lovely. They couldn’t have been more helpful and kind. I will return. The neighborhood is fantastic. Love this hotel it’s really like a home.

Self

10/10

Exceptional

01 Nov 2024

Bradley

Wonderful

Leisure Friends

10/10

Exceptional

18 Oct 2024

Barbara

Quiet boutique hotel in nice area. Pleasant and helpful staff. Dining in hotel is pricey. Good location.

Leisure Partner

10/10

Exceptional

07 Oct 2024

Kelsey

This was the best hotel we have ever had the pleasure of experiencing. From the staff to the ambience every thing was a 10/10. I would love the opportunity to visit again.

Leisure Partner

10/10

Exceptional

05 Oct 2024

Wendy

We loved every minute of our stay at The Egerton House. The staff was outstanding and always accommodated our requests! We especially loved the martinis in the bar made by the friendliest bartender!

Leisure Partner

10/10

Exceptional

28 Sep 2024

Rachel

From the day of booking our reservation the customer service was exceptional. In the weeks leading up to our arrival the staff continued to maintain contact and offer assistance in making reservations for our visit. The customer service continued throughout our visit. Every individual was courteous and helpful. I hope to return to this hotel in the future.

Leisure Partner

10/10

Exceptional

27 Sep 2024

Leslie

The staff was wonderful and very attentive. The location is wonderful, centrally located near good restaurants, shopping and museums. I definitely recommend it and plan on staying there again.

Leisure Friends

10/10

Exceptional

27 Sep 2024

Myla

I cannot say enough wonderful things about our experience at Egerton House Hotel! From the moment we arrived, we were greeted by the friendliest staff who went above and beyond to ensure our stay was perfect. They were incredibly accommodating and helpful, especially when it came to navigating around London. Their local insights truly enriched our visit!

However, the highlight of our stay was undoubtedly the honesty of the housekeeping team. On our first night, my husband and I inadvertently left our credit cards and other valuables out on the table while the room was being cleaned. To our astonishment, when we returned, everything was exactly as we had left it—nothing was missing! This level of integrity is a testament to the hotel’s values and made us feel incredibly safe and secure during our stay.

If you’re looking for a place that combines luxury with genuine care for their guests, Egerton House Hotel is the perfect choice. We left with our hearts full and memories to cherish. We can’t wait to return! Thank you to the entire team for making our trip so special!

Leisure Partner

10/10

Exceptional

14 Sep 2024

Melody

This was such a great option for my one night in london. I wanted to stay for a week. I will be back. Very close to Harrod’s if that’s on your to do list.

Leisure Partner

8/10

Excellent

13 Sep 2024

John

This property is located in a great area of London (Kensington) in a posh neighborhood with lots of dining and shopping options as well as located close to great museums.

Although the rooms are small, they are comfortable. The public spaces are great and the staff is wonderful.

Our only recommendation is to configure the bathrooms to more convenient for placing personal items, including a spot to hang up wet towels.

Leisure Partner

10/10

Exceptional

09 Sep 2024

Stephen

5 star property means 5 star service. The extra little touches make a difference.

Leisure Partner

10/10

Exceptional

01 Sep 2024

Rhonda

We loved our stay at the Egerton House Hotel. The staff were super friendly and provided us with directions and advice. We enjoyed the afternoon tea and the evening bar service in the lounge. We felt very well taken care of and would highly recommend this hotel!

Leisure Partner

10/10

Exceptional

31 Aug 2024

Anne

From checkin to checkout, every detail was handled with class and efficiency. I wish I could have stayed longer!

Leisure Friends

10/10

Exceptional

30 Aug 2024

Sean

.

10/10

Exceptional

30 Aug 2024

John

Fabulous property and staff was wonderful!

Leisure Partner

10/10

Exceptional

16 Aug 2024

Philip

Really Enjoyed Egerton.

Did valet where they take your car to secure parking garage. That was 45 GBP and 10 GBP each time to pick up or drop off. Charming hotel, we got upgrade. Great service, close to VA Museum, would stay here again.

Friends_and_family Family

10/10

Exceptional

05 Aug 2024

Angela

Charming, , wonderful, superb staff and service and perfect location.
10/10

10/10

Exceptional

02 Jul 2024

Ellenwyn Kay

Recently stayed here on mother daughter getaway to London. Lovely hotel, felt like staying with my English Auntie. Can’t wait for a return visit.

Leisure Family

10/10

Exceptional

09 Jun 2024

michael

Luxury...and great service

Our favorite small hotel in London.Nothing left out.Wonderful,luxurious accomodations and excellent service with a smile.Don't miss this place.

Partner

10/10

Exceptional

01 Jun 2024

Annie

This is perfectly cozy, elegant amd chainh hotel in a perfect London location. Fanyzstic service, lovely rooms, nice breakfast and a perfect bar.

Leisure Partner

10/10

Exceptional

26 May 2024

Jim

Impressive in every way!

One word ... Fantastic! Have stayed in a lot of nice hotels, but this one took the prize in every category for us ... starting with the best location in London. Impeccable service, attention to detail and class. We'll be back!

Partner

10/10

Exceptional

23 May 2024

Shawn

Great cozy hotel, martini experience was on point and staff were very friendly.

Leisure Friends

10/10

Exceptional

22 May 2024

Jim

Impressive in every way!

One word ... Fantastic! Have stayed in a lot of nice hotels, but this one took the prize in every category for us ... starting with the best location in London. Impeccable service, attention to detail and class. We'll be back!

Partner

10/10

Exceptional

06 Apr 2024

Pierre

Very nice and well managed hotel in a good location.
We booked a double room and were surprised to have a room with a very narrow double bed: too small for 2 people. We had to pay GBP50 per night (a discounted rate we were told) to upgrade to a room with a queen size bed and were not offered a free upgrade.

Leisure Partner

10/10

Exceptional

15 Mar 2024

Zhexiong

It’s an excellent hotel.

Leisure Family

10/10

Exceptional

18 Feb 2024

Rachel

Every single thing about our stay was perfection. The attention to detail in all areas was incredible. The entire staff is so welcoming- from the front desk, to the bar, to breakfast. We will be back!

Leisure Partner

8/10

Excellent

19 Jan 2024

Alexander

Lovely hotel but didn’t meet high expectations

We arrived early for check in, our room was not available but the staff were friendly and we had a relaxing drink in the lounge before heading out to check in on our return. Our queen room was decorated beautifully, though the bathroom felt cramped. The shower was frustrating as it’s above the bath and not high enough- I had to duck to get fully under. The bed was adequate but not comfortable, too many people may have sat on the side which meant the mattress felt sloped towards the edge when you lay on it. Unfortunately, our nights sleep was compromised as the rooms heating system was faulty, the room was set at 20C but got hotter and hotter, waking us up in sweats in the middle of the night. Not what you expect in January. When I reported this to reception they didn’t appear to care, I’d already paid upfront and was checking out that day. The hotels location is fantastic for Knightsbridge, just far enough back off the main road to lose the traffic noise. Loads to see and do within easy walking distance. Maybe we were unlucky with our room, though for the amount paid we were left feeling disappointed.

Partner

10/10

Exceptional

14 Jan 2024

Charlie

The service was insanely good like being in a movie.

The afternoon tea and canopes were outrageously good. Its nice when you pay for something expensive and actually get what you pay for. The opposite to the pervasive dubai/salt bae/balenciaga culture that is everywhere these days.

10/10

Exceptional

21 Dec 2023

Mark

Perfectly Dog-Friendly

If you’re looking for a dog-friendly hotel in London, this is it. Our pup was treated as a guest from the minute we arrived. For humans; good location, friendly staff, great service.

Partner

10/10

Exceptional

09 Dec 2023

sharon

Fabulous boutique hotel in a marvelous location. Hotel staff and ambiance was exceptional.

Leisure Family

10/10

Exceptional

09 Dec 2023

Irene H

The Hotel was lovely with great personality and my room was also excellent. Above all was the helpfulness and cheerfulness of the staff.

Business_and_leisure Self

10/10

Exceptional

09 Dec 2023

Linda

Ben, the Concierge, was so professional, friendly, cheerful, helpful and so informative upon check in,
He was ready to answer any questions I had regarding traveling the train via Paddington station and assisting with making dinner reservations
The hotel is quaint, beautifully decorated with Christmas decorations and the wam lit fireplace at the entry is such a cozy touch.
I would highly recommend this boutique like hotel

Leisure

10/10

Exceptional

16 Nov 2023

Rodney

The best place to stay

The Egerton House Hotel made our stay in London a delight ! The staff is polite and helpful and the hotel itself is cute and cozy ! Definitely this will be our go to hotel whenever we are in London !

Friends_and_family Family

10/10

Exceptional

22 Oct 2023

Leo

Simply amazing!!!

Leisure Family

10/10

Exceptional

18 Oct 2023

Nicky

Fantastic service from the moment we walked through the door until we left. I loved all the little extras, something you do not get in a big hotel. Perfect location for the V&A, Natural History Museum & Harrods.

Leisure Partner

10/10

Exceptional

18 Oct 2023

Heewon

I enjoyed staying at this hotel. This is a small charming boutique hotel. I felt comfortable and safe because the location is great and the staff was kind and warm. The Breakfast service is also good. Generally I had a good experience. I would like to stay at the Egerton House Hotel next time.

Business_and_leisure Self

10/10

Exceptional

29 Sep 2023

Laurie

the rooms are tidy and perfectly appointed. staff is lovely

Business

10/10

Exceptional

25 Sep 2023

Denise

Every part of our stay exceeded expectations. The service especially was outstanding, and we found all the staff so helpful, accommodating, and thoughtful. When we checked out, we mentioned in passing that we would be in Oxford later in our trip. A few hours later, we were surprised to get a personal email from this staff member, who had previously lived in Oxford. She kindly shared some of her favorite spots to visit there, places we might otherwise miss. So thoughtful! And that was just one of several wonderful interactions with the Egerton staff. We’d stay there again in a heartbeat.

Leisure Partner

10/10

Exceptional

24 Sep 2023

Allison

Excellent service from the moment we entered the hotel. Everyone at the front desk always made us feel welcome and comfortable like we were their only guest. The room was elegant, clean and cozy and we had everything we needed. Perfect location for shopping and sightseeing - the hotel is right across the street from the V&A museum with accessibility to all kinds of transportation.

Leisure Partner

10/10

Exceptional

18 Sep 2023

Benjamin

A very fine, warm, quiet and friendly hotel

A very fine, warm, quiet and friendly hotel located in the perfect position to take advantage of Knightsbridge.

Partner

10/10

Exceptional

25 Jul 2023

Michael

Upon arrival, the property is elegantly beautifully displayed with gorgeous flower arrangements covering the entire entrance to the hotel. The lobby and drawing/dining room and bar is immaculate. The room stayed in is breath taking as you enter and spotless. The service by all employees is professionally top notch and completely helpful and polite. Highly recommended to anyone and most definitely will return!

Leisure Partner

10/10

Exceptional

07 Jul 2023

Kevin

Rooms are well presented but are a bit small for my liking & it was like & obstacle exercise to negotiate the room

10/10

Exceptional

17 Jun 2023

Melinda

The staff was impeccable from the moment we walked in to the moment we departed! The hotel is easily accessible to many main points of interest. It was quiet, very clean and they took even the smallest details and made them special. The homemade shortbread upon arrival to the ginger shot at breakfast to help give you a boost of energy before your day. My daughter and I loved every moment of our stay! We cannot recommend a better stay while visiting London!

Leisure Family

10/10

Exceptional

22 May 2023

Ali

Cute boutique hotel with excellent Service located close to major tourist attractions.

Partner

10/10

Exceptional

06 Mar 2023

john

This is a fantastic hotel. Great location. Staff is excellent!! They go above and beyond for guests.

Leisure Partner

10/10

Exceptional

17 Dec 2022

Elizabeth

A Delightful Small Hotel

My 2nd visit to this hotel … what a delight!
Staff so helpful and friendly!
I’ll be back next year… looking forward to it!
Thank you

Friends_and_family Friends

10/10

Exceptional

22 Nov 2022

Michael

The staff gets to know you and makes a point of understanding what you like. Excellent service and welcome.

Business_and_leisure Partner

10/10

Exceptional

30 Oct 2022

Bob

We loved the Egerton. The front desk service was outstanding. Jacques helped with dinner reservations as well as theater tickets. We enjoyed high tea as well as the Egerton martinis. Just remember that the Egerton sip is followed by the Egerton slur 😊

10/10

Exceptional

18 Oct 2022

Adrian

Great location, small and welcoming. Lovely staff.

Leisure Family

10/10

Exceptional

18 Oct 2022

David

Staff are very friendly and helpful

Leisure Partner

10/10

Exceptional

16 Oct 2022

Octavia

The Egerton is the only place my family and I want to staying wherever we get the opportunity to come overseas to London. While it might be too small to have all the modern extras, most travelers expect or need, the staff alone make this the very best hotel in the city. Everyone~ all the kind housekeepers, every room service attendee and certainly all the front desk help, is truly unrivaled in their helpfulness, the sunny kindness and their unflinching attention to service. They always remember your name and never fail to smile and chat. For the 4th time in as many years, they have made our visit sop special. Thank you especially to Mustafa and Thomas who brought us the most scrumptious afternoon tea! We can't wait to return again soon. Cheers!

Leisure Partner

10/10

Exceptional

02 Oct 2022

Charles

Staff and service were incredible.

Leisure Partner

10/10

Exceptional

02 Oct 2022

Elizabeth

Wonderful...Little Gem!

I can honestly say that this is a little gem of the smaller London Hotels!
From the moment I stepped through the door to when my friend and I left ...service second to none ...friendly and lovely comfortable room!
Just need to make the strawberry jam a bit thicker so it stays on my toast! A special thanks for my delicious French Toast on Friday morning!
I will definately be back...Thank you

Friends_and_family Friends

10/10

Exceptional

23 Sep 2022

David

Our fourth time here. We love it.

Leisure Partner

10/10

Exceptional

07 Sep 2022

Aaron

Luxurious in London

This was our second stay at Egerton. It’s a fantastic hotel with and extremely friendly and helpful staff. The neighborhood can’t be beaten, especially, if you are looking to get the most out of the posh neighborhoods of Knightsbridge and Chelsea. It’s also a short walk from about half the major tourist sites. We keep wanting to fly our dogs to London with us, just to take them to high tea - for dogs - at the hotel.

Business Friends

10/10

Exceptional

05 Jul 2022

Verified traveler

Beautiful and Intimate Hotel

Beautiful and intimate property with a great location and amazing staff. I was so impressed with the service and the fine attention to detail. Will definitely return!

Self

10/10

Exceptional

03 Jul 2022

Greg

A gem in Knightsbridge

Great boutique hotel (28 rooms), quiet street, good location. Unfortunately, elevator was out a couple days, but they quickly moved us to a lower floor.

Partner

10/10

Exceptional

20 Jun 2022

daniel

Wonderful staff that makes this hotel a great choice. It’s a Victorian townhouse so the decor is old English. Comfortable, well located 8 min walk to Harrods or Hyde park.
Breakfast is really nice quality food.

Leisure Partner

10/10

Exceptional

14 Jun 2022

Dr Jean M

Excellent boutique hotel

Excellent boutique hotel in a great location. Have stayed here multiple times and love it. The staff is amazing, the bar (including food) is great, as are the breakfasts. The rooms are not huge but are well appointed. We will be back!!!

Partner

10/10

Exceptional

06 Jun 2022

Haylie

The edgerton is one of our favourite hotels. The service is impeccable.

Leisure Partner

10/10

Exceptional

26 Mar 2022

thomas

Impeccable service and British elegance

Business Self

10/10

Exceptional

25 Mar 2022

Kim

First class luxury hotel

First class luxury hotel where all standards were out of this world. I will be back!

Friends_and_family Friends

10/10

Exceptional

09 Mar 2022

Sarah

Excellent staff

Leisure Partner

10/10

Exceptional

04 Feb 2022

andrew

nice place

Business Self

10/10

Exceptional

02 Jan 2022

Jessica

A true gem in the heart of Knightsbridge

An absolute gem!!! The Egerton House Hotel is charming, the staff are delightful and the whole stay far exceeded our expectations.
We arrived much earlier than planned and our rooms were ready very shortly after arrival. While we waited just a few minutes they served us tea, coffee and hot chocolate in the lovely drawing room.
The location was on a quiet street but surrounded by some of the best shopping, restaurants, pubs and attractions London has to offer.
We had 2 rooms for our family and each had its own unique decor. A true London vibe!
From the moment we arrived the staff went above and beyond for our whole family.
On New Year’s Eve we had dinner in the dining room and it was exquisite. Complete with NYE poppers, a bottle of champagne and a delicious meal.
We honestly did not want to leave and cannot wait to return.
This will be the ONLY hotel we will stay at while in London.
Thank you Egerton House Hotel

Friends_and_family Family

10/10

Exceptional

25 Dec 2021

Jennifer

We loved this small boutique hotel when we checked in and it only got better. The staff. The rooms. The festive decorations. The location. The entire hotel. Highly recommend this hotel and the staff. We stayed 4 nights and loved it more every time we returned.

Leisure Family

10/10

Exceptional

14 Oct 2021

Guy

Lovely place. Well worth a visit.

Leisure Family

10/10

Exceptional

14 Aug 2021

Clare

Amazing boutique hotel that caters for dogs
Warm welcoming staff .
I shall be returning and would recommend this hotel