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Lugano Center GuestHouse

Lugano · Switzerland

Via Silvio Calloni 2, 2 2View location

8.0/10Excellent374 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort7.6/107.6
Condition7.8/107.8
Neighborhood8.4/108.4
Amenities7.4/107.4
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  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Lugano Center GuestHouse

Located 1. 3 mi from Exhibition Center Lugano, GuestHouse Lugano Center by LR is a guest house in Lugano that features a shared lounge. This guest house offers a concierge service. Local points of interest like Art Museum Lugano and Monte San Salvatore are both reachable within a 6-minute walk.

All rooms have a private bathroom and a private kitchenette. All rooms at GuestHouse Lugano Center by LR feature air conditioning and a wardrobe. The area is popular for cycling and hiking, and bike hire is available at the accommodations.

Palazzo Congressi Lugano is 1 mi from GuestHouse Lugano Center by LR, while LAC Lugano Arte e Cultura is an 8-minute walk away. Lugano Airport is 1. 9 mi from the property. City tax is not included in the rates and is chf 5, 75 per person per night.

Reception is only open until 21:30.

Read more about this hotelShow less

A stay at Lugano Center GuestHouse places you in the heart of Lugano, within a 10-minute walk of Lake Lugano and Giancarlo and Danna Olgiati Collection.

This guesthouse is 0.5 mi (0.8 km) from MASILugano Museum of Art of Italian Switzerland and 0.6 mi (1 km) from LAC Lugano Arte e Cultura. Make yourself at home in one of the 43 guestrooms, featuring kitchenettes with refrigerators and stovetops.

Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and microwaves. Featured amenities include limo/town car service, a computer station, and express check-in. Guests may use a train station pick-up service for a surcharge, and motorcycle parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Transportation services

Check-in and check-out

Check-in from 3:30 PM
Check-in until 9:00 PM
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 1 Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 14 years of age.
    • Tourism fee: CHF 0.15 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-out is available.
  • Special Instructions
    This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:30 AM - 9:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Pet fee: CHF 30 per pet, per day
    • Late check-out is available for a fee (subject to availability)
    • Kitchen/kitchenette fee: CHF 25 per stay
    • Crib (infant bed) fee: CHF 15 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

Lake Lugano 0.6 km / 0.4 mi
Giancarlo and Danna Olgiati Collection 0.7 km / 0.5 mi
LAC Lugano Arte e Cultura 0.8 km / 0.5 mi
Chiesa di Santa Maria degli Angioli 0.9 km / 0.6 mi
Via Nassa 1 km / 0.6 mi
MASILugano Museum of Art of Italian Switzerland 1.1 km / 0.7 mi
Santa Maria degli Angeli 1.1 km / 0.7 mi
Via Gottardo 1.4 km / 0.9 mi
San Lorenzo Cathedral 1.4 km / 0.9 mi
Piazza della Riforma 1.5 km / 0.9 mi
Casino Lugano 1.7 km / 1 mi
Parco Ciani 1.7 km / 1 mi
Villa Ciani 1.9 km / 1.2 mi
Palazzo dei Congressi 1.9 km / 1.2 mi
Lugano Exhibition Centre 2.5 km / 1.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1932
  • Year of most recent renovation: 2020
  • Total number of rooms: 43
  • Number of floors (main building): 4
  • Single rooms: 2
  • Twin rooms: 8
  • Double rooms: 26
  • Triple rooms: 4
  • Family rooms: 3
  • lodge
  • EC
  • JCB
Show 47 more facilities & services
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Ski slopes
  • Entertainment Area
  • Car parkExtra charge
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Car hire
  • Room service
  • Laundry service
  • Launderette
  • Bicycle hire service
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Currency exchange facilities
  • Lift access
  • Bicycle storage
  • Luggage room
  • Clothes dryer: 2
  • Library: 1
  • Bikes available
  • Towels and bed linen
  • Café
  • TV lounge
  • LGTBIQ friendly
  • Deposit on arrivalExtra charge
  • Charges for late arrival
  • Identification card at arrival
  • Flight information required
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Credit card is compulsory as a deposit, no deposit in cash is acceptedExtra charge
  • Online check-in
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 21 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable2 photos

    Lugano Center GuestHouse

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Tea and coffee making facilities
    • Kitchen
    • Kitchenette
    • Hairdryer
    • Shower: 1
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Electric Kettle: 1
    • Housekeeping
    • Bathrobes
    • Toiletries
    • 220V power supply
    • Wi-fi
    • Kitchen utensils, plates & cups
    • Fridge
    • Mini fridge
    • Microwave

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 21 m²TWN.ST-2
    TWIN STANDARDPhoto unavailable3 photos

    Lugano Center GuestHouse

    TWIN STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-2

    Room amenities

    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchenette
    • Hairdryer
    • Shower: 1
    • Toiletries
    • 220V power supply
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 27 m²TPL.ST-3
    TRIPLE STANDARDPhoto unavailable8 photos

    Lugano Center GuestHouse

    TRIPLE STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Single bed 80-130 width, King-size bed 150-183 width, 3 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-3

    Room amenities

    • Kitchenette
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Electric Kettle: 1
    • Toiletries
    • 220V power supply
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wi-fi
    • Shower: 1
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Lugano Center GuestHouse

8.0
Excellent
374 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
7.6 /10
Condition
7.8 /10
Neighborhood
8.4 /10
Amenities
7.4 /10
100 reviews shown
4/10
Poor
07 Jul 2026
Emerson
The location is very nice. It’s right across the bus stop. The best part about this hotel is the free laundry, we really really like that. The front desk they were helpful. They allow you to leave your luggage which I like a lot.

What we absolutely hate is that there’s no coffee not even simple coffee. You have to pay for coffee downstairs from a vending machine. This is for me ridiculous coffee is basic necessity at any hotel. I also hate the fact that the AC unit is so old that it really didn’t work very well. It was so difficult to sleep at night. It wasn’t cold enough. The guy was very helpful. He came to help us reset it but it just was a very antiquated AC unit and they should really replace that.
Family_with_children
10/10
Exceptional
04 Jul 2026
Rambart
Perfect hotel in the middle of everything! The reception staff were so friendly and helpful all the time. You can walk everywhere from the hotel. Loved to spend a whole week there!
Self
10/10
Exceptional
22 Jun 2026
Prantik
Everything was top quality except the bathroom door. It was very difficult to pull/push it on/off
Friends
10/10
Exceptional
18 Jun 2026
Isla
Great hospitality and the staff told me about local places to visit that the tourist information centre did not tell me. I extended my stay by one night and it was an easy and simple process.
Self
8/10
Excellent
14 Jun 2026
Molly
Good location by a bus stop. Beds in one area, small kitchenette area, and bathroom. All of the essentials. The air conditioning could have been better, but if you’re on a higher floor where you can open a window it probably would have been fine. Our first level room was right against the outside sidewalk.
Family
8/10
Excellent
13 Jun 2026
Milena
Great hotel in between Lugano and Paradiso that is easily walkable to both. Parking in the area is a bit tricky but we opted to pay for the hotel's parking and just walk around during our stay. The staff were really friendly and helpful. Room was spacious enough with comfortable beds and a decent size bathroom. The mini fridge was also quite large and came in super handy to keep our food cool which we purchased from a nearby grocery store. Only thing I wished was different would be to include some basic amenities in the kitchen like cutlery and a coffee machine with pods (i.e. Nespresso or other). We weren't planning to cook any food but would've been nice to have a coffee in the morning and be able to eat some snacks from the store without needing to rely on our own disposable cutlery.
Family
2/10
Poor
29 May 2026
Niloofar
They claim that they have a free parking and there wasn't. Had asked for it queen bed and they give us two separate beds for people who are in their honeymoon. The pillows felt like they were filled with cardboard. The staff were not present and when I called them they said if you don't like it you can leave. There was a shared balcony that Lord the privacy of the guests because people were walking in the balcony and they could look into your room. The mattress was hard. Very very poor quality it was not worth more than 30 bucks a night.
Partner
10/10
Exceptional
29 Apr 2026
Emily
Very cute hotel. Room had a full kitchenette!
Self
10/10
Exceptional
03 Feb 2026
Marie
Easy check-in, friendly staff ! The booking comes with a Ticino ticket that you can use for public transport and get a discount on activities.
Self
8/10
Excellent
01 Jan 2026
Samman
Having kitchennet was a very comfortable choice and finding ticino ticekt to travel around was absolutely a plus point and i enjoyed my stay there.
Self
6/10
Pleasant
28 Nov 2025
Amanda
Staff were excellent . Accommodation was basic and clean. Quite shocked to discover that it wasn’t equipped with crockery or cutlery. We choose a guest house rather than a hotel so we could make basic snacks
Leisure
8/10
Excellent
03 Nov 2025
Yen Ping
Hotel with the basic amenities. The free public transport pass for guests was really useful and the free laundry room was another big plus point!
Partner
8/10
Excellent
28 Oct 2025
Killian
Very clean!
Leisure Family_with_children
2/10
Poor
20 Sep 2025
Jorge
One of the worst places I've ever stayed. Rooms urges a deep cleaning and remodelation. The walls in the room are very dirty and full of stains.
Leisure Family
4/10
Poor
18 Sep 2025
Tim

Tatty and poorly furnished - would not recommend.

A tatty and careworn ‘hotel’. Poorly furnished and poorly equipped. The advertised ‘kitchenette’ had a kettle and a microwave, but NO utensils - but they could be hired for CHF15….!!! We didn’t bother.
The picture in the advert bore no resemblance to our room.
We were disturbed throughout the night by party-like noise from another room on our corridor.
Partner
4/10
Poor
14 Aug 2025
Thi Nhu Ai
The bathroom was quite dirty. The floors were sticky and did not feel clean. The receptionist was very nice and helpful and the location is pretty convenient to travel around Lugano.
Leisure Friends
10/10
Exceptional
12 Aug 2025
Jaime
Was an issue, but I couldn't define adequately the reason. During the booking, I don't remember to have the option to change the age of my kid. I came early and alone to do the check in and receive the key.
When we arrive late in the night, the booking was done for under 1 year old (she is 11) so just one bed was in the bedroom.
They offer option to resolve and that's a good point, but the error could be in the website, or the hotel options.
But definitively, the location was great to visit different and interesting areas of Lugano.
Leisure Family_with_children
10/10
Exceptional
19 Jul 2025
Uzar
Friendly and very helpful staff. Bus stop was close and also train station not too far away
6/10
Pleasant
13 Jun 2025
Verified traveler

Three night trip

Overall a good stay, the location was brilliant for walking to town and getting transport. However, hidden costs involved such as cooking equipment and cleaning equipment. Air con was a hit or miss, overall a little pricey but generally okay.
Partner
4/10
Poor
29 May 2025
Judy
Rarely do I give a bad review, but this Hôtel warrants one. First, Expedia states shuttle available (for a fee) and that is not the case. This is really a step up from a hostel. Bare minimum. We booked a queen bed, got a double. This hotel is for those looking for a bed to sleep and shower. The staff were great- helpful.
Leisure Partner
10/10
Exceptional
14 Oct 2024
Beatriz
It was a perfect place for our needs. It was reasonably priced and had a kitchen area. It had a very good location.
Leisure Family
6/10
Pleasant
20 Sep 2024
Mitchell
Very limited parking near the guest house
Leisure Self
2/10
Poor
16 Sep 2024
HENRY
I am not recommending to anybody
Leisure Partner
8/10
Excellent
07 Jul 2024
Mark

Guest House

People are so nice. Room was small but comfortable. The toilet seat was smaller than tje toilet bowl and ackward.
The lady at reception made the stay. So. Nice and helpful
Partner
6/10
Pleasant
14 May 2024
Kira
Basic property about a mile from the train station in Lugano with limited dining options nearby. Our room had 2 beds and a small kitchenette with almost no dishes (so if you want to actually use the kitchenette you’ll need to bring your own). The stay was comfortable for the price, but rooms are on a busy street so it gets quite loud if a window is open. I would not recommend this stay to light sleepers!
Leisure Friends
10/10
Exceptional
19 Apr 2024
Dale
Nice!
Leisure
10/10
Exceptional
08 Mar 2024
Laarni
Everything is convenient and easily accessible.
Leisure Friends
10/10
Exceptional
12 Feb 2024
Cade
Very good
6/10
Pleasant
09 Dec 2023
Bharata
We stayed at this hotel for one night on our journey from Lake Como to Zurich. Website information is little misleading that this location is walkable to Lugano train station. But its 1.5 km from station, but there is bus stop opposite to the hotel. This looked like apartment coverted to hotel. very basic ameneties. Hotel staff was good and provided details for late check in, but did not give correct details about bus in the morning to go to train station. One couple helped us in the morning with bus details and we were able to reach station on time to catch 6:35 am train. It is very hard to find cab in this area. Bus is preferable, so please make sure you have enough details about bus schedules. I would not recommend this hotel until you have very short stay to catch an early train.
Leisure Family
10/10
Exceptional
27 Oct 2023
LOUISE
Belle chambre avec salle de bain. Cuisine mais on doit payer pour avoir les chaudrons et assiettes et le reste. Le personnel courtois, poli et donne des renseignements si on le demande. Bien situé, je le recommande avec un prix raisonnable.
Self
8/10
Excellent
12 Oct 2023
Valerie
Bien situé pour une visite rapide
Propre
Bon service
Leisure Family
6/10
Pleasant
07 Oct 2023
Roger
Air conditioning was poor. Beds had only warm covers. Hard to sleep
Leisure Friends
10/10
Exceptional
05 Aug 2023
Johan Paul
Most friendly and helpful staff. Nice option overall, especially at this price point.
6/10
Pleasant
25 Jul 2023
Tina
Very small for three people. Seemed very damp. The location was good. 15 minute walk to the centre of the city or the bus stop was right outside the hotel. Staff were friendly. Very expensive place to eat.
Leisure Family
4/10
Poor
21 Jul 2023
Leonardo
when we booked, from the pictures, we expected bigger room. Our expectation was disappointed.
Friends_and_family Family
10/10
Exceptional
07 Jun 2023
Andrew

Comfortable rooms and great location

Conveniently located old fashion lodge in Lugano.
Partner
10/10
Exceptional
01 May 2023
CLIFFORD
Old hotel fixed up with antiques and friendly staff.It was a short bus ride to center of town.They allowed us a room early because we were tired from plane and train ride.
Leisure Partner
10/10
Exceptional
23 Aug 2022
Susan
Parking was additional 20 francs.
Leisure Family
4/10
Poor
21 Jul 2022
Julio
A/C doesn’t work. Staff extremely unhelpful and rude when asking about a/c conditions in rooms. Rooms are ok but staff and lack of a/c simply not up to par.
Leisure Partner
6/10
Pleasant
27 Jun 2022
Diego
Location is great. Very close to the lake and the train station. The AC barely works and when asked the staff for help, since it was 9:28 p.m. and they leave at 9:30 p.m., the guy had attitude.
Lugano gets really hot in the summer, a proper AC is needed.
Leisure Partner
4/10
Poor
30 May 2022
Verified traveler

Basic. One step above a hostel

Staff were very friendly and helpful but that’s the only nice thing to say. Parking was very far from the hotel and not easy to find. A long walk after a long day. The AC in the room did not work well so the room was very warm. The shower head fell down multiply when using it and the shower leaked onto the bathroom floor. Several lights in the room did not work and only 1 outlet was working to plug anything into.
Business Self
6/10
Pleasant
31 May 2021
Dominic

Friendly staff - Overall to expensive

We stayed in Lugano for a wekeend and found the Guest House on hotels.com. Although the hotel cliamed to have free parking, we were then informed that free parking is blue zone opposite the accommodation and parking on premises is at extra cost.

The guy at the reception was very friendly and allowed for an early check-in, handed out a map of Lugano and helped with any other questions.

The room itself included a very tiny bed which was rather uncomfortable, a kitchen with no equipment but a kettle including stains and two paper cups. The room was decently clean but the towels still included the last tenants make-up stains so was unfortunately very unpleasant.

Overall it is a good alternative for a quick stay in Lugano. However, for that price it might make sense to add a little budget and actually take an actual hotel room.
Partner
10/10
Exceptional
01 Apr 2021
Christen

Great experience!

Really enjoyed the stat at the Lugano Guesthouse. Super friendly staff and great location only 10 min from city center. Will defiantly go back when visiting Lugano again :)
Friends_and_family Family
2/10
Poor
09 Aug 2020
Gillian

ittle more than a bad hostel - do not do laundry!

Little more than a hostel - do not use the laundry as our clothes were in the drier for 3 hours and still not dry - husbands had to wear wet jeans. Service rubbish, accommodation cheap but not a cheap price. Icing on the cake this morning the lift is out of action. I would not recommend staying here
Partner
2/10
Poor
28 May 2020
Matthias

Don't book!!

Horrible stay. Suddenly extra charges appear for cuttlery and kitchen utensils... becuase they have to disinfect the utensils, menawhile they still were dirty and i had to buy cleaning utensils anddo it by myself. Very dirty room without tv and a horrible bed! The balcony is used by all people on the same floor and the windows are defective. The ac is blowing hot air....
Partner
8/10
Excellent
17 Jan 2020
Verified traveler
The location was exactly what we were looking for as it was only a short walk to the centre of Lugano. The facilities in the room were also very good as it made it very easy to self cater if you want.
Friends_and_family Family
8/10
Excellent
04 Jan 2020
Verified traveler
The staff was excellent. At check-in I was given great advice about where to park my car and where I could find a good restaurant. He also handled the matter of the noisy guests in the room next to mine quite well.
Self
8/10
Excellent
04 Jan 2020
Lisa

Great base

Basic but pleasant. Easy parking. Good location. Very helpful staff.
Cant fault it.
Friends_and_family Family
8/10
Excellent
20 Sep 2019
OWENA
Liked our stay at Lugano Guest House. Beds were comfortable and coems with a mini kitchenette. Conviniently located. Within walking minutes to grocery store and convenient store. What I like most is the Lufano lake which is just within few minutes walk. The hotel also give free ticket for transport but I had not used it. Mybe in my next visit
Friends
10/10
Exceptional
11 Sep 2019
Verified traveler
Location. The staff so very helpful!. Excelente room!
Business_and_leisure Family
10/10
Exceptional
14 Aug 2019
Farah
Everything was amazing about this guest house except shower area
Partner
6/10
Pleasant
11 Aug 2019
I.
Old room, reception closes very early although they have been really helpful with instructions on finding our way in.
Though I booked this hotel for the parking, this service is not provided. They have no parking and parking in the area late at night is not the easiest thing.
Friends_and_family Family
8/10
Excellent
05 Aug 2019
Verified traveler
Comfortable, spartan accommodation. A bit off the beaten path.
Friends_and_family Family
10/10
Exceptional
04 Aug 2019
Verified traveler
The staff is very helpful and super friendly. The location is close enough to walk to the center or to the lake. They gave a card for free public transport for buses and trains that was very convenient. Not a fancy hotel but great for hiking or sightseeing.
Leisure
8/10
Excellent
28 Jul 2019
Ana Leonor
good,
Family
6/10
Pleasant
19 Jul 2019
Archie
We thought Lugano was too busy and touristy.
There was a ice entertainment by the water. The lake is beautiful.
Partner
10/10
Exceptional
13 Jul 2019
Alan
We’ve already given our review and received a thank you email from the hotel on 8 July

Partner
10/10
Exceptional
05 Jul 2019
Verified traveler
The staff is friendly and welcoming. The parking is not great, but there are spots available. They give you a pass for public transportation which is easy to use.
Leisure Family
8/10
Excellent
03 Jul 2019
Lisette
The staff is very helpful and friendly. The decoration is very nice.
Friends_and_family Family
10/10
Exceptional
03 Jul 2019
Mitchell
Great location and close proximity to the lake! Helpful and kind front desk staff! Room is quite open, great to have a fridge, stove top, and sink! Parking could be a bit difficult, as there are no private parking areas for you, but all of the parking available is within a close walk (~5mins) to the Lugano Guest House.
Leisure Partner
10/10
Exceptional
06 Jun 2019
Marc

Beautiful building in a beautiful city.

I had a great experience during my 2day stay and I wish it was longer. I will however return!
8/10
Excellent
02 Jun 2019
Stephanie

Convenient but noisy.

The room was very clean and the hotel conveniently located. However, the AC was not working properly so we had to keep our windows open at night and were bothered by the noise of the street traffic.
Partner
8/10
Excellent
30 May 2019
Noel

Good value for money.

A very pleasant stay in a simple but comfortable room for an overnight stay. Quite helpful & friendly reception. Good value for money.
Partner
8/10
Excellent
29 May 2019
Jo
Friendly, helpful staff. Easy to get to Center via buses was great
Leisure Family
8/10
Excellent
12 May 2019
sanda

If no other rooms available, is not too bad

A very cheap hotel. Clean, but a medium comfort. We don't go there again
Partner
6/10
Pleasant
04 May 2019
Verified traveler
Cheaper than Ibis and you get what you pay for. But it’s clean and relatively well placed. As it’s on a major street, it’s noisy while sound insulation between rooms not great either.
Business Self
8/10
Excellent
07 Apr 2019
Sven

Excellent

Nice staff
8/10
Excellent
23 Mar 2019
Verified traveler
Good location and helpful staff. Room was clean and comfortable.
Leisure Partner
6/10
Pleasant
03 Mar 2019
Verified traveler
The room itself was fine and the staff were very friendly. The included bus ticket came in handy.
The biggest issue was that it was freezing cold in the room. Still winter, but no heating working (It was late when I realised this so no-one to ask either), and no blankets provided, just a thin coverlet on the bed. A very cold night.
A few other niggles, the 'lake view' in the description was pushing it a bit. Yes, if you looked out the window and craned your neck at an angle, you could just about make out the lake through the buildings, but I wouldn't describe it as 'lake view.' The local tax was added onto my card, when it said it would be paid separately in cash on arrival. More than one sachet of coffee for the 'tea and coffee facilities would have been appreciated. I ended up having to buy an extra cup from the vending machine downstairs.
Business Self
8/10
Excellent
13 Feb 2019
Verified traveler
Very friendly and helpful front desk staff. Bring your earplugs.
8/10
Excellent
27 Nov 2018
Michelle
The staff was very friendly and gave us helpful recommendations. The room was very clean, comfortable and lake view as advertised. There is easy transportation access to the hotel, walking distance to the lake shore, the museum and others.
Partner
8/10
Excellent
04 Nov 2018
Stephen
Good place to stay at a reasonable price. 15 minutes walk from the station (downhill going to the hotel but you pay for it going back!). Safe area but not got lots of places to eat. Room was fine and clean. No TV in the room - may not be an issue for everyone but it's just unecpected these days to not find one.
Partner
8/10
Excellent
03 Oct 2018
Annick
I like the way it is set up, like mini appartement but daily cleaning
6/10
Pleasant
01 Oct 2018
Verified traveler

Ok for a short stay

Basic facilities.
Not easy to park nearby.
No breakfast available.
8/10
Excellent
11 Sep 2018
James
Good central location in Lugano. Great value. Clean room.
8/10
Excellent
08 Sep 2018
sigrun
Friendly staff, clean room and a small kitchen on your own.
10/10
Exceptional
30 Aug 2018
Verified traveler

3 night stay

This hotel does what it says on the tin. Basic, no frills accommodation but very clean and the kitchenette in room was a very useful addition with free breakfast drinks tray.
Good location on a main bus route to the railway station and walkable to the centre of Lugano.
Reception desk staff were extremely friendly and helpful. Nothin was too much trouble.
Partner
8/10
Excellent
29 Aug 2018
Verified traveler
2 min walk from bus no. 2, which takes you to and from the main train station.
The guest house doesn't serve breakfast but they have a small kitchenette inside the 4oom, with a small fridge. No kitchen knife, chopping board etc. Just a pot, pan and simple set of dining utensils.
Staff would give you a ticket for free transportation within greater Lugano area.
6/10
Pleasant
26 Aug 2018
Verified traveler

An ok inexpensive place

An ok OK place for a night or two if you are transiting through Lugano and you are looking for something inexpensive. It’s pretty basic but clean and in a good condition.
10/10
Exceptional
20 Aug 2018
Vic
Perfect stay in walking distance to Lake and old town
Partner
8/10
Excellent
09 Jul 2018
Benny
Wood floor was loose in some areas, bathroom door was missing part of handle from outside
10/10
Exceptional
05 Jul 2018
Elizabeth

Great stay!

Helpful staff, newly renovated, convenient, reasonable for kitchenette
,very clean.
Partner
6/10
Pleasant
01 Jul 2018
Verified traveler

One night in Lugano

We didn't realize the train station and Lugano were on such a side hill environment. Although the station is relatively close to the hotel the elevation change made walking impractical. The hotel breakfast was an extra charge 17 franc voucher to go to the corner gas station where they put together a limited breakfast and this took more time than we anticipated. We were a little rushed to get on the bus and make our train departure schedule. The room had a note that if the kitchen facilities were used there would be a 25 franc charge for housekeeping to clean up. we felt the hotel was a bait and switch operation.
8/10
Excellent
22 Jun 2018
Verified traveler
Body wash & soap provided but no shampoo & conditioner. Overall room was tidy but floor was not clean.
Staff was very friendly - we appreciated their help.
Friends
8/10
Excellent
14 Jun 2018
CF

Will stay again

Very, very friendly and helpful staff. Hotel was a great value
10/10
Exceptional
05 Jun 2018
Verified traveler
Hotel offers vouchers for discounts at restaurants / shops and public transport free-of-charge.
8/10
Excellent
05 Jun 2018
Andrew
Reception was very nice. The room was clean and provided everything we needed. Parking could be an issue since you have to find your own on the street near by. The Gentleman at reception was very kind in directing us where to park. Walking distance to many restaurants.
Partner
10/10
Exceptional
03 Jun 2018
Mindjaja

Amazing hotel, professional gentleman front desk

Best hotel. Best front desk staff. Very friendly and helpful. His professionalism is second to none. This is how it should be in Swiss, whose Hotel and Tourism academy is among the first in the world.
There's no parking in the hotel ground, but we were showed a nearby parking which was free from 7pm to 7am.
You need to pay city tax which includes bus ticket.
Room is quite comfortable with kitchenette but no TV. We have three windows, which all can be opened, one in the walk in robe, one in the bathroom and one in the bedroom. There's tea, coffee and cookies.
Close to everything, across the Lake too, very beautiful!
I highly recommend this hotel!
Partner
4/10
Poor
03 Jun 2018
Tess

Misleading

There was no free parking - the only parking on offer is street parking, which is only free from 7pm-7am. I spent 30+ minutes looking for a park on the streets surrounding the hotel however there were none. I ended up paying for parking in a nearby garage.

The room itself felt cheap, it was very bare and poorly lit – there was only one small lamp for the whole bedroom and one light in the bathroom, no ceiling lights, no light in the kitchen.
The pots and pans in the kitchen were very cheap – the coating was coming off the inside of them so I didn’t use them.
The air conditioning wasn’t activated at this time of year (May), so the room was very warm.

The hotel is located close to the San Salvatore funicular but that’s about it – it was a long walk to the city center (although it’s pretty if you walk by the lake).

Overall I was disappointed with my stay.
8/10
Excellent
04 May 2018
Sofia

No hot water

There was no hhot water for showers :(. Staff friendly and place is easily accessible
Family
10/10
Exceptional
25 Apr 2018
Stephanie

Great hotel, great staff, nicely remodeled rooms

I can't say enough good things about the Lugano Center Guest House. The staff we so kind and helpful and let us check in early to our room after an early morning departure from Zurich. The room was plenty big enough for the two of us, with a compact kitchen and decent sized bathroom. Everything was new and worked well.
10/10
Exceptional
11 Mar 2018
Geeta
Absolutely brilliant. Frederick was our saviour, after a terrible journey from London to Milan. The hotel is well worth the price. Cannot recommend it enough. Exceptionally clean & spacious with a brilliant night’s sleep. We only wished we had stayed here longer, rather than move onto the 5* Swiss diamond hotel, which was definitely poorer!
6/10
Pleasant
26 Jul 2026
Anja
Schoon, functioneel. Wel klein. Mooi oud gebouw. Kitchenette helaas alleen te gebruiken als je extra pakket keukengerei huurt. Balkon zonder afscheiding naar de buren. Lokatie wel op druk kruispunt maar dichtbij bushalte en meer. Centrum en station op 20 min loopafstand of 5 min met de bus.
6/10
Pleasant
30 Jun 2026
Christina
Dubbelrum ned pentry - endast kittel för att koka vatten ingick. Extra kostnad om du ville ha tallrilar, bestick, glas etc. Balkongen användes inte pga mycket trafikerad väg utanför. AC fungerade men du kunde inte reglera temperatur. Bra läge kort promenad ner till sjön.
Partner
8/10
Excellent
02 Jun 2026
Marine
Pension très agréable avec une laverie fort pratique
Par contre il n'y a aucun ustensile de cuisine ni couvert et assiettes (a louer) pour se faire le petit déjeuner
8/10
Excellent
25 May 2026
ken
我選擇這個酒店主要想洗衣服,但他的洗衣服的房間竟然晚上九點便關了門,這樣實在太不方便了,而且停車也不太十分方便,這酒店沒有屬於自己的私人停車場,如果要酒店check in時可以用後面的停車場,寫明只能用15分鐘,但當你停車放行李的時候也會有那個停車場的住客來趕你走
Friends_and_family Friends
10/10
Exceptional
17 May 2026
Bettina
Sehr gutes Preis-/Leistungsverhältnis. Zweckmäßiges und sauberes Zimmer mit sehr freundlichem Personal. Man ist dem See entlang zu Fuss sehr schnell im Zentrum von Lugano.
Partner
6/10
Pleasant
29 Apr 2026
Christoph
Schimmel über der Dusche, starker chemischer Geruch von Putzmittel im Zimmer. Der Raum an sich ist in Ordnung, könnte aber gründlicher gereinigt werden. Bei der Bezahlung der Kurtaxe hat der Rezeptionist ohne meine Erlaubnis und innerhalb eines Sekundenbruchteils am Kartenlesegerät ausgewählt, dass ich die Kurtaxe in EUR bezahlen möchte anstatt in CHF (das sollte der Zahlende auswählen, nicht das Hotel), somit kam für mich ein satter Aufschlag hinzu. Ich möchte hier keine Absicht unterstellen, vielleicht war es nur Unwissen, aber das ist ein No-Go.
Die Lage des Hotels ist in Ordnung, für eine Nacht kann man hier bleiben. Für längere Aufenthalte ist es eher keine Empfehlung, vor allem solange das Schimmelproblem nicht behoben wurde.
6/10
Pleasant
13 Apr 2026
Agustin Ignacio
Abbiamo prenotato la camera con Lake View e non c'era molta vista al lago.
Pensavo che spendere di piu per questo valeva la pena e invece non tanto.
Posizione dell'hotel ottima e personale ottimo.
10/10
Exceptional
09 Mar 2026
Estrella
Hotel centrico, personal muy amable, y las habitaciones cómodas , no me gustó que no habia television , sólo en el vestibulo, pero por lo demas bien.

Location & surroundings

Lugano Center GuestHouse
Via Silvio Calloni 2, 2 2, Lugano, Switzerland

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Lugano Center GuestHouse

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