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Walter Au Lac

Lugano · Switzerland

Piazza Rezzonico 7View location

9.0/10Excellent789 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort8.4/108.4
Condition8.6/108.6
Location9.6/109.6
Neighborhood9.4/109.4
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Walter Au Lac

Located in Lugano, the 3-star Walter Au Lac Hotel offers off-site parking and an on-site restaurant. Each room features a hairdryer, Wi-Fi, tea and coffee making facilities, and a minibar. Guests can enjoy a selection of leisure activities. Additional amenities include an airport shuttle and concierge service. Pets are welcome.

Read more about this hotelShow less

Walter au Lac is centrally located in Lugano, a 5-minute walk from LAC Lugano Arte e Cultura and 7 minutes by foot from Villa Ciani. This hotel is 1 mi (1.6 km) from University of Lugano and 1.2 mi (1.9 km) from Funicolare Monte Brè - Cassarate Station.

Make yourself at home in one of the 38 guestrooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is available for a surcharge.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

On bay LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 14 years of age.
    • Tourism fee: CHF 0.15 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property will place a credit card authorization for the amount of the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Nearby parking fee: CHF 28 per night (820 ft away)
    • Crib (infant bed) fee: CHF 20.0 per day
    • Rollaway bed fee: CHF 50.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Portuguese

    Filipino

    English

    Italian

    French

    Spanish

Nearby attractions

Lake Lugano 0.1 km / 0.1 mi
Via Nassa 0.1 km / 0.1 mi
Via Gottardo 0.2 km / 0.1 mi
Piazza della Riforma 0.3 km / 0.2 mi
Chiesa di Santa Maria degli Angioli 0.3 km / 0.2 mi
LAC Lugano Arte e Cultura 0.4 km / 0.2 mi
Casino Lugano 0.4 km / 0.3 mi
Parco Ciani 0.4 km / 0.3 mi
San Lorenzo Cathedral 0.4 km / 0.3 mi
MASILugano Museum of Art of Italian Switzerland 0.5 km / 0.3 mi
Giancarlo and Danna Olgiati Collection 0.5 km / 0.3 mi
Palazzo dei Congressi 0.6 km / 0.4 mi
Villa Ciani 0.6 km / 0.4 mi
Gabriele and Anna Braglia Foundation 0.9 km / 0.6 mi
Santa Maria degli Angeli 1.2 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Visa Electrón
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
Show 6 more facilities & services
  • Medical service
  • Air conditioning in public areas
  • Currency exchange facilities
  • Lift access
  • Restaurant
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE PREMIUM WITH VIEWSSINGLE • PREMIUM WITH VIEWSSGL.PI-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Walter Au Lac

    SINGLE PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LAKE VIEWDOUBLE • LAKE VIEWDBL.LK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Walter Au Lac

    DOUBLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Walter Au Lac

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Walter Au Lac

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LAKE VIEWSUITE • LAKE VIEWSUI.LK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Walter Au Lac

    SUITE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Walter Au Lac

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Walter Au Lac

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Walter Au Lac

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Walter Au Lac

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUM WITH VIEWSRoom • PREMIUM WITH VIEWSROO.PI-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Walter Au Lac

    Room PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMYSINGLE • ECONOMYSGL.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Walter Au Lac

    SINGLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUM WITH VIEWSTWIN • PREMIUM WITH VIEWSTWN.PI-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Walter Au Lac

    TWIN PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE LAKE VIEWSINGLE • LAKE VIEWSGL.LK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Walter Au Lac

    SINGLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIUMSINGLE • PREMIUMSGL.PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Walter Au Lac

    SINGLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CONNECTING ROOMSINGLE • CONNECTING ROOMSGL.CM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Walter Au Lac

    SINGLE CONNECTING ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CONNECTING ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUM WITH VIEWSDouble or Twin • PREMIUM WITH VIEWSDBT.PI-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Walter Au Lac

    Double or Twin PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Walter Au Lac

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Walter Au Lac

    Double or Twin PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LAKE VIEWRoom • LAKE VIEWROO.LK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Walter Au Lac

    Room LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM EXECUTIVEFAMILY ROOM • EXECUTIVEFAM.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Walter Au Lac

    FAMILY ROOM EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Walter Au Lac

9.0
Excellent
789 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
8.4 /10
Condition
8.6 /10
Location
9.6 /10
Neighborhood
9.4 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
15 Jul 2026
Ellen
Well located hotel. Enjoyed having the balcony overlooking the Lake. Bed was quite comfortable. Bathroom was very small and shower is uncomfortably narrow. Breakfast was good with a lot of variety.
Friends_and_family Friends
10/10
Exceptional
08 Jul 2026
Ryan
Top floor room was lovely with a wonderful view and deck.
Great breakfast.
10/10
Exceptional
07 Jul 2026
Isabel
Excellent air conditioning and views of the lake were amazing! Central location. Would stay again for the price and location!
Partner
6/10
Pleasant
28 Jun 2026
Taraneh
The lake views are spectacular, the room was comfortable, and the air conditioning worked exceptionally well, which was greatly appreciated during our stay. The breakfast room also has beautiful lake views. The breakfast was decent, although the bread selection didn’t seem like the quality or variety you’d typically expect in Europe.

Our main issues were the ants and the nighttime noise. We had ants in the entryway, second bedroom, and bathroom despite having no open food. Housekeeping cleaned the room after we reported it, but the ants were still there afterward. For a hotel charging over $300 per night, I expected better. At the very least, a small credit or discount would have been an appropriate gesture since the problem wasn’t resolved.

The other issue was loud techno music until around 1:00 a.m. Even with noise-canceling headphones, the bass made it difficult to sleep.
The front desk staff were polite, but when we asked about bike rentals, they only guessed it was “somewhere in the nearby plaza.” We couldn’t find it and ended up locating another rental shop ourselves using Apple Maps. I’d expect staff to be familiar with common tourist questions like this.

Overall, you’re paying for the incredible lake views. Most of the issues would have been forgivable, but the unresolved ant problem was not.
Friends_and_family Family
4/10
Poor
26 Jun 2026
Navid
Staff at check out was unwilling to help and when I said I have to share this in the review she helped while complaining about having helped my wife with directions earlier for 15 minutes, while I was asking her to change the payment method.
10/10
Exceptional
12 Jun 2026
Heather
Gorgeous location and beautiful views (particularly from the breakfast room). The room was comfortable and modern. The front desk staff was super super helpful and couldn't have been more friendly and welcoming to us.
Friends_and_family Friends
10/10
Exceptional
10 Jun 2026
Romeo
Its location is perfect. Right next to a bus stop to the station, right behind it is a grocery and department store. Get a room with a view of the lake, it’s worth it! Breakfast is also very good, lots of variety.
Self
10/10
Exceptional
28 May 2026
Donald
A great place to stay right in the heart of the action. If you’re arriving/leaving by train the No 4 bus calls into a stop mètres from the front door.
Self
10/10
Exceptional
25 May 2026
victor
Excelente hotel, muy bien situado, con buen desayuno. Si es 3 estrellas pero está muy bueno, localizado en la vía Nassa, con vista al lago de Lugano.
Friends_and_family Family
10/10
Exceptional
17 May 2026
Zenaida
The Room was amazing with a wonderful view to the Lake and perfect location, dining option, etc… I love it
Partner
10/10
Exceptional
15 May 2026
Stephan
This is my third stay; always a excellent stay in a terrific city.
Friends
10/10
Exceptional
27 Apr 2026
Sergio
A very good place to stay for a few days in Lugano, right in front of the beautiful lake and in the best area of the city for exploring on foot. The staff were extremely kind, and the room was very comfortable, except for the bathtub, whose base is curved rather than flat, making it somewhat unsafe in terms of maintaining balance.
Family
10/10
Exceptional
26 Apr 2026
Mariam
If you can afford it, get a lake view. Absolutely worth it.
Family_with_children
10/10
Exceptional
24 Apr 2026
Gail
Wonderful hotel! We enjoyed our third floor room with balcony with a view of the lake. Staff are very helpful!
Partner
10/10
Exceptional
19 Apr 2026
Anil
Very good location with walking distance from center city and restaurants.
Family_with_children
10/10
Exceptional
16 Apr 2026
NELSON
Yes
Partner
10/10
Exceptional
11 Apr 2026
Victoria
Beautiful views, great location and wonderful breakfast!
Family_with_children
10/10
Exceptional
06 Apr 2026
Aida
Best location in Lugano with the best view of the lake. Staff very polite and professional. Very clean and modern. I would definitely go back
Family_with_children
8/10
Excellent
24 Mar 2026
Amy
Nice area, nice stores
Family
10/10
Exceptional
19 Dec 2025
Thomas
Amazing breakfast included. Great location to center square
10/10
Exceptional
07 Nov 2025
Craig
Amazing breakfast. Very nice facilities and helpful staff. Really enjoyed being on the waterfront.
10/10
Exceptional
28 Oct 2025
Fernanda
Great views from room!
Leisure Self
10/10
Exceptional
09 Oct 2025
Michael
Wow! What a great hotel. Very European feeling. Super staff (shout out to Antonio at the front desk for above and beyond customer service).
Great view of lake. Easy walk (and funicular) from train. Great breakfast, wonderful city.
Would definitely recommend and stay there again!
Leisure Partner
10/10
Exceptional
08 Oct 2025
Dipesh
The location of the hotel is ideal. The view from my hotel room was fantastic. The breakfast was very good and the service was excellent. There are plenty of shops and restaurants, all within a couple of minutes walk. For further destinations, such as the main train station, a bus can be taken via the bus stop located a few seconds from the hotel.
Leisure Self
10/10
Exceptional
08 Oct 2025
Susan

Would love to stay again

Wonderful icon hotel. The view was incredible! Room was comfortable and clean. Staff was very friendly and helpful.
Partner
10/10
Exceptional
07 Oct 2025
Paul

Great hotel in downtown Lugano

Loved the room and stay in Lugano. Wasn't sure if we wanted to stay away from the city but this was the right choice. Lots of dining options and great place to walk along the water. Only issue is that parking is a few blocks away. Location was perfect
Partner
10/10
Exceptional
04 Oct 2025
Fiona
Clean room | staff very helpful and pleasant | gave out useful info and a map for the sights of the area.
Leisure Partner
10/10
Exceptional
25 Sep 2025
Ernesto
Great locations. Wonderful Staff. Nice rooms.
Leisure Family
10/10
Exceptional
25 Sep 2025
Kaitlin
We really enjoyed Walter Au Lac! It is very centrally located in Lugano and makes everything very walkable. Would recommend!
Partner
10/10
Exceptional
16 Sep 2025
Marie
The location is perfect
Leisure Family
10/10
Exceptional
13 Sep 2025
Dax
Right on the water of Lake Lugano and next to the city for good. Great staff and service was excellent! Thanks much!
Leisure Partner
10/10
Exceptional
04 Sep 2025
Verified traveler

Fantastic!

Absolutely loved our stay! Very clean, air conditioning worked well, and the view was spectacular! Great restaurants, a beach and other things nearby. Highly recommend and would return to this hotel if we find ourselves in the area again!
Partner
10/10
Exceptional
04 Sep 2025
jodette
They were so helpful with all our needs! Very welcoming and accommodating. Breakfast room was beautiful and breakfast outstanding. Easy walkable access to everything. Very clean outstanding staff
Leisure Partner
8/10
Excellent
31 Aug 2025
Richard

Great hotel on the waterfront

Well located - nice room with balcony - I missed having a bar and restaurant. The service at breakfast was fantastic - could have done with similar at other meal times
Partner
8/10
Excellent
25 Aug 2025
Verified traveler

Excellent location

Excellent location with an amazing view of the Lake from our balcony.
A few steps away from the old town for shopping and restaurants.
Friendly and efficient staff, with immediate response to additional amenities.
Highly recommended.
Partner
10/10
Exceptional
16 Aug 2025
Myla
Love the hotel because it’s right there by the lake with a beautiful view of Como. Lots of restaurants nearby and walkable to everything.
10/10
Exceptional
02 Aug 2025
Shaina
Stunning hotel and views. Amazing breakfast
10/10
Exceptional
26 Jul 2025
Sorin
Perfect spot to look out over the lake. Nice rooms with a good breakfast selection. Close to everything and during our stay there was a free open air jazz concert close by that we could just sit out on the balcony on listen to at night. Definitely recommend staying here.
Leisure Family
8/10
Excellent
23 Jul 2025
Julie
Lobby personel not that friendly
10/10
Exceptional
14 Jul 2025
Raluca
We loved our stay at this hotel. The view was amazing and it was perfectly located for our needs. The hotel does not have parking as listed however, so if you are driving keep that in mind
Partner
10/10
Exceptional
08 Jul 2025
Karen
Excellent views and location
Leisure Partner
6/10
Pleasant
17 Jun 2025
Joanna
A great location with a 10/10 view of the lake. I would say earplugs are essential even if you consider yourself to be quite a deep sleeper. I now understand why they were available for free at the reception. Also, bring a pair of slippers. A good choice for a short stay and the free breakfast was of a reasonable standard, but had very limited options for those with specific dietary requirements.
Leisure Self
10/10
Exceptional
14 Jun 2025
Laura R

A beautiful place to stay

The staff is very pleasant and kind. The view to the lake is breathtaking.
Friends_and_family Family
10/10
Exceptional
07 Jun 2025
Keith W
This was an awesome place to say. Beautiful view of the lake. Very walkable to many restaurants and a park.
Partner
10/10
Exceptional
05 Jun 2025
michele
Beautiful location the air conditioning was perfect. You can't beat the room and the view. Breakfast was great.
Leisure Family
10/10
Exceptional
02 Jun 2025
Ivy
Convenient location and good service.
Leisure Partner
10/10
Exceptional
01 Jun 2025
Courtney
We booked the suite for our family of 5 and it was incredible. The terrace was huge with amazing views. The room was spacious and clean. Amazing experience.
Friends_and_family Family
10/10
Exceptional
28 May 2025
TERRY
Loved the waterfront location and staff was wonderful.
Leisure Partner
10/10
Exceptional
25 May 2025
majid
Nice location. Bus stop 20 feet away takes you to train station. Breakfast average. View great. Location great
Leisure
10/10
Exceptional
24 May 2025
Matthew

Lovely location on the lake

We enjoyed our stay at this hotel. The room was an ok size and the balcony overlooking the lake was amazing. The breakfast was lovely, also overlooking the lake. We utilised the rooftop terrace for sunset drinks. The only thing we didn’t like was the shower. It is dangerously narrow and very slippery.
Partner
10/10
Exceptional
20 May 2025
mark
Nice lake front view and quiet room even on the main st. Tons of restaurant/cafe easy walk.
Leisure Self
6/10
Pleasant
16 May 2025
Ralph
Great view, but pretty basic otherwise. A bit overpriced.
Leisure Friends
10/10
Exceptional
12 May 2025
David
First time stay in refurbished room so accommodation was excellent. Parking was safe though a short walk away. Location of the hotel on the lake is perfect.
Leisure Partner
8/10
Excellent
04 May 2025
Craig
The balcony view of the lake and promenade was outstanding! The hotel is easily accessible from the Lugano train station - a short 3 minute walk from the Funicular that goes down from the Lugano train station. (Wish we had known that when we arrived 😉) Ask the hotel for the Ticino pass and it allows you to use the Funicular and buses for free.
The room was spacious and clean and the breakfast was very nice!
We enjoyed our stay in Lugano!
Leisure Partner
10/10
Exceptional
01 May 2025
Kenneth J

The PERFECT hotel in Lugano!!

The Walter Hotel is the Perfect Hotel!! You cannot beat the location ! Just a few minutes from the furnucular, taxi stop and cross walk in front of the hotel entrance. Outstanding Spaghetti Store restaurant next door. I got lucky when I found this hotel!!
Self
10/10
Exceptional
25 Apr 2025
LORENZO
Great view and clean
Business
10/10
Exceptional
19 Apr 2025
Catherine

Beautiful view from Balcony.

Room was large and airy, view from small balcony was beautiful over the lake, worth the extra for a room with a view. We used the free Ticino card the hotel give, to take the funicular up to Mount Bré. Breakfast was pleasant although coffee was not very nice. Not sure why there were peas & carrots on offer at breakfast never seen this before is it a Swiss thing?? Bar underneath the hotel was good. Unfortunately we had rain so didn’t go to the sundeck.
Partner
8/10
Excellent
02 Apr 2025
Susan
The quirkiness of this old building is fantastic and although it was a very small room it served its purpose. The only reason for just four stars is the AC will not go lower than 22 Celsius which is not suitable for sleeping. Luckily you can open a window but then you have noise and smoking scent from outside. My room had neighboring balconies very close to the window (which could not be locked in a non-entry position).
Leisure Self
10/10
Exceptional
27 Dec 2024
Janice

Old world elegance

This hotel was a one night stay for us between Switzerland and Lake Como after a day on the panoramic train. What a treat!!
Partner
10/10
Exceptional
26 Dec 2024
Mahir
Good hotel on the lake
10/10
Exceptional
24 Dec 2024
Patrica
This was a perfect location for our family. The boat that the transport around the lake was in front of hotel. Winter market and restaurants close by and varied. The hotel itself and our room was well designed for our family vacation. The hotel breakfast was great. I suggest that you stay at this hotel on your holiday. Thank you Walter au Lac
Leisure
10/10
Exceptional
17 Dec 2024
Jenny
Beautiful view of water out our deck! Wish we could’ve stayed longer! We loved Lugano and this hotel-very walkable to restaurants.
Leisure Family
10/10
Exceptional
04 Dec 2024
John
Very helpful staff, excellent location with easy access to
shopping, restaurants, and transit.
Partner
10/10
Exceptional
16 Nov 2024
Christopher
Simple hotel but the only thing I didn’t like was no valet parking and the lots were not nearby
Business_and_leisure Friends
10/10
Exceptional
01 Nov 2024
J
Perfect location, think of getting taxi from train station when you arrive
Leisure Family
10/10
Exceptional
23 Oct 2024
Ken
Amazing service, great walkable location, wonderful views. Grab this if u can!
Leisure Family
4/10
Poor
20 Oct 2024
Mark

Not so Premium

Premium room with Balcony. Great location and views, but that’s about all. Nice enough B&B (not really a hotel). £250 per night would be £80 if not for view. 2 sleepless nights due to basic bedding…. slatted bed frame with a 10cm mattress which was harder than the floor. Style but no substance sadly. Other than a coffee machine in room, I could see no Premium additions?
Partner
8/10
Excellent
13 Oct 2024
Genevieve
Great location, not far from train station and within main Lugano attractions. Historic hotel, size of rooms convenient and high ceilings, great views of Lake Lugano. Generally clean room apart from cobweb/dust on ceiling light - not entirely soundproofed: can hear bathrooms from rooms next door and sounds from kitchen via air vents in bathroom. Good breakfast selection - no restaurant onsite but within area offering many options for meals. Helpful and friendly staff.
Leisure Self
2/10
Poor
11 Oct 2024
Daehong
Condition of this hotel is terrible. Don’t stay there.
Leisure Self
10/10
Exceptional
11 Oct 2024
Mingqi
Got lake view room and the view is beautiful. lots of restaurants nearby. Boat dock is just cross the street. Shopping area and cable list to train station is also very close. Room is clean and in good size.
Leisure Partner
8/10
Excellent
11 Oct 2024
Verified traveler

Great stay

Great location with even greater views from the room. Very friendly staff, room is clean and comfortable.
Business
10/10
Exceptional
04 Oct 2024
Diane
The hotel was close to everything.
Leisure Friends
10/10
Exceptional
03 Oct 2024
Valeriya
Fantastic, family run hotel that really understands customer service. Everything was perfect: the hotel is very charming, the location is amazing, the rooms are clean, airy, comfy, the breakfast is varied, delicious, the staff (concierges Laura, Elizabetta) is nice, polite, and accomodating. We had a great stay at Walter Au Lac and would recommend it to other travelers, Lugano guests! 😊
Leisure Family
10/10
Exceptional
29 Sep 2024
cheryl
Great location and great view
8/10
Excellent
26 Sep 2024
Paul
Breakfast buffet was ok, eggs were always luke warm at best. The bed was okay, pillow’s were not good. Woke up each morning with a crick in my neck. Public transportation was excellent and the hotel will give you a pass for the day if you want.
Leisure Partner
6/10
Pleasant
11 Sep 2024
phillip

Excellent location very small room and small bed

Very small bed for two people!! Excellent location. Helpful staff
Business Partner
10/10
Exceptional
27 Aug 2024
Gareth
Hotel was great - windows looked over lake - stunning view. Staff were great helped with Vignette and breakfast was included, Parking was a few hundred metres away but ok really
Leisure Family
10/10
Exceptional
27 Aug 2024
Julie
Beautiful hotel right on the bay in Lugano. Area is quite busy but plenty of dining and shopping options all around. You can’t get a better view!! Staff were all very helpful and friendly and reception manned 24 hrs.
Partner
6/10
Pleasant
21 Aug 2024
Duane
The bed was uncomfortable the room was hot and the pillows smelled and were not comfortable
Leisure Partner
10/10
Exceptional
07 Aug 2024
Richard

A few days in Lugono

Great location nice staff
Friends_and_family Family
10/10
Exceptional
04 Aug 2024
Johanna
What a beautiful property, it is centrally located located next to the lake, shops and restaurants - walking distance to them all. I would definitely stay in this hotel again on my next trip.
Leisure Self
10/10
Exceptional
04 Aug 2024
Haibing
Lakefront hotel with a lovely view.
Leisure Family
10/10
Exceptional
29 Jul 2024
Arash
We stayed for one night; the very nice lady (with the glasses) checked us in and was very helpful. The room was perfect; the hotel was in a perfect location, by the lake and the old town. Underground parking was nearby. A perfect stay. thank you
Leisure Family
10/10
Exceptional
26 Jul 2024
Laura
Amazing location!
Leisure Family
10/10
Exceptional
26 Jul 2024
Regina
We reserved a room with lake view and did receive it. Gorgeous views!
Leisure Partner
6/10
Pleasant
16 Jul 2024
Shannon

Expensive View.

The location has the best view. The room for what we paid was expensive and very small. Breakfast was included but parking was quite a ways away and was expensive. They did provide a discounted voucher but not by much.
Friends_and_family Family
10/10
Exceptional
08 Jul 2024
Verified traveler
Terrific location! Very nice staff and nice breakfast.
Friends_and_family Family
10/10
Exceptional
03 Jul 2024
Christine
Lovely experience with my elderly parents. Elevator, close to shops and restaurants, boat tours and even the little trolley tour. Highly recommend.
10/10
Exceptional
24 Jun 2024
Robert
We loved being right on the lake and had a nice balcony to sit on (even in the rain). The breakfast buffet had so many choices and was great and the staff was so attentive and sweet. We were lucky enough to meet the man who's family owned the hotel as we were perusing the pictures of his granfather, etc. He took the time to talk with us and give a little history - very nice and informative!!
Leisure Partner
8/10
Excellent
23 Jun 2024
Morteza
Be carful if you need parking. Hard to find
10/10
Exceptional
13 Jun 2024
Christopher

Lakeside - Stunning views

Ideal location lakeside and in the main city area. Clean, well kept, and wonderful balcony views.
Friends_and_family Family
8/10
Excellent
11 Jun 2024
Jeanine
This place is so cute
Loved our stay
Only disappointment was the twin beds
Separate rooms for me and my hubby
Oh well
Could see staying here for longer in a different room!
Everyone was so friendly
Leisure Partner
10/10
Exceptional
10 Jun 2024
Susan
How quaint and charming this hotel is. Good lift. Breakfast was excellent fresh fruit salad bread very good. Small rooms but the little balconies are wonderful. Great people watching along the lake. Lots of wonderful restaurants close by.
Leisure Partner
10/10
Exceptional
06 Jun 2024
Manuela
Wonderful staff, beautiful property, excellent waterfront, shopping and dining location.
Great breakfast and everything with a lake view!
Thank you!
Leisure Friends
10/10
Exceptional
05 Jun 2024
Sangeet
Great location
Leisure Family
10/10
Exceptional
27 May 2024
Carsa
This hotel was beautiful, had a great location and the staff were very attentive and courteous.
Leisure Partner
10/10
Exceptional
13 May 2024
Paul
When in Lugano, I always stay here. Nice and pleasant.
Leisure Self
8/10
Excellent
12 May 2024
Verified traveler

Great location

Amazing location right on the Lake. Great bedroom and restaurant with fantastic views across the lake.
Partner
10/10
Exceptional
11 May 2024
Stephan
This is a five star facility. The rooms are terrific, due to the layout all are facing the water. Some with a balcony. The location is just perfect, right on the water and in the center of town. And they have a very complete breakfast. One of my personal favorite hotels anywhere.
Leisure Self
10/10
Exceptional
11 May 2024
Navdeep
Great view and staff

Location & surroundings

Walter Au Lac
Piazza Rezzonico 7, Lugano, Switzerland

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Walter Au Lac

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