Name: ibis Lugano Paradiso
Address: Via Geretta 10a, Lugano, 6900, CH

8/10

Excellent

24 Jul 2026

Fabio

All very fine, but the pillows were quite the challenge.

8/10

Excellent

10 Jul 2026

Robyn

Nice stay in Paradiso area of Lugano

Partner

10/10

Exceptional

01 Jun 2026

Jasvinder

Excellent stay! Clean, comfortable hotel in a great location, just a short walk from the lake and the funicular. Friendly staff, good breakfast, and beautiful surroundings. Would definitely stay here again! 😊

Partner

10/10

Exceptional

28 May 2026

OSMAN

👍

Family

10/10

Exceptional

10 May 2026

Nicholas

The receptionists are very friendly. Delicious breakfast. San Salvatore cable car, train station/bus stops and the lake promenade are within walking distance.

Partner

8/10

Excellent

09 May 2026

Carrie

The room was very clean but tiny for two people. The bathroom was very small also. But the property is well maintained and staff were very helpful

Friends

6/10

Pleasant

08 Apr 2026

Nida

Just a basic hotel. The washroom is pretty small. Clean and the staff are helpful.

Family_with_children

8/10

Excellent

10 Dec 2025

Camille

Convenient location near the Lugano lake walking distance. Very clean. Potable water dispenser for free in corridors. Parking available paid. Generous and wide choice of food for breakfast. The only drawback is the toilet room which seems to be a prefabricated shell making noise with every move you do inside the shell.

Friends_and_family Friends

10/10

Exceptional

05 Nov 2025

KIM GUAN

Was happy with overall stay at the Hotel.

10/10

Exceptional

29 Sep 2025

Victoria

Clean & comfortable.

Leisure Partner

10/10

Exceptional

10 Sep 2025

Beda

Great option when in Lugano. Rooms are a bit small as usual for Ibis, but they are so well designed you don't really mind.

Leisure Partner

10/10

Exceptional

29 Aug 2025

Guillaume

We absolutely loved our stay at Ibis Paradiso. The location was very good, the price was super affordable, the staff was wonderful, everything was perfect, the bed and pillows were so comfortable, cleanliness was 10/10. They have a very nice lobby/common area where you can sip as much extremely delicious coffee as you want for free. The hotel's restaurant was also incredible, we ate there the first evening; the food and the staff were also 10/10. There was only a bit of noise in the mornings from the cleaning staff and some low IQ guests laughing very loudly in the corridor at 1 AM, but overall, I can easily place our stay at Ibis Paradiso straight in the A tier. This was extremely close to perfection to be honest. We recommend 100%.

Leisure Partner

10/10

Exceptional

27 Jul 2025

Morgan

We loved staying here. Staff was very friendly. The room was great and had ac. The bathroom was quite spacious and parking was super easy to get in and out.

Leisure Partner

4/10

Poor

18 Jul 2025

Calvin

The property itself was great. As a budget brand, everything was basic, but functional. Importantly, the A/C worked very well and the shower was great. Breakfast was subpar and probably not worth it.

But, my biggest complaint is that I was twice locked out of my room! On the third night of my stay, I was locked out and told \"there is a problem in the system and you owe us more money\". I asked that we sort out the issue later and that I be allowed back into my room as I had just come back from exercising and it was a hot day. The gentlemen at reception, Andrea (sp?) refused to fix my key card until I paid an additional 9CHF for who knows what. After much discussion, I finally just agreed to pay the money because I was hot and tired and needed a shower. This is NO WAY to treat a guest booked for 9 nights on a cash stay. Utterly ridiculous and very disappointing.

Leisure Self

10/10

Exceptional

07 Jun 2025

Gabriela

Todo excelente

Friends_and_family Family

8/10

Excellent

07 Jun 2025

Hermanto

Room is a little small but it’s an Ibis after all

Partner

10/10

Exceptional

20 Apr 2025

fabrice

It has been a very nice stay, the staffa was very friendly and profesional ! strongly recomanded

Leisure Partner

10/10

Exceptional

08 Apr 2025

Robert

Everything seemed new. The room was well designed, a very comfortable bed and pillows, an extensive breakfast bar with so many goodies. The finishes and common areas are excellent, the staff extremely friendly. And what a value in Lugano.

Business Self

6/10

Pleasant

01 Apr 2025

Luca

The hotel would have been good if it weren’t for the disgusting, heavily stained carpet in the bedroom.

Leisure Family

8/10

Excellent

04 Nov 2024

Yaroslava

Need to add cups and better towels and sleepers

Friends_and_family Friends

6/10

Pleasant

16 Sep 2024

Verified traveler

Fair

Hotel was fair.
Noisy in mornings.
Weekend breakfast full so had to return after an hour.
Note they reserve full price of your stay on credit card AND then ask you to pay full price too

Friends_and_family Friends

10/10

Exceptional

04 Dec 2023

Annie

Great bar, breakfast and room with good location

Leisure Partner

10/10

Exceptional

20 Jul 2023

Ron

excellent location, easily walkable to the town centre along the lake side. Room was clean and comfortable, and parking simple and straightforward.

Leisure Partner

10/10

Exceptional

02 Sep 2021

David

In waking distance of downtown.

Business Self

10/10

Exceptional

20 Aug 2021

Cesar

Solid choice

Very good functional option at a decent price, nice staff.

Friends_and_family Family

8/10

Excellent

20 Aug 2021

Fabio

very good option in Lugano

Nice hotel, friendly staff, and very well located with a convenient bus stop nearby and nor far from the main train station. Recommended.

Friends_and_family Family

10/10

Exceptional

16 Aug 2021

Verified traveler

Excellent breakfast . Ckeanscand modern hotel. Awesome staff

Leisure Family

8/10

Excellent

23 Apr 2021

Verified traveler

OK

Leisure Family

6/10

Pleasant

14 Aug 2020

Verified traveler

Not the best

Very small rooms and toilet. Not worth paying 190chf.

Partner

8/10

Excellent

09 Aug 2020

filippo

Overall good stay

Good location in paradiso.
Very cordial and hardworking staff
Good breakfast choice
The only minor was those types of plugs that you can not charge your phone with an adaptor. If you are foreign.....

Business

10/10

Exceptional

11 Sep 2019

Verified traveler

Nothing fancy, but clean, quiet and pleasant staff.

Leisure Self

10/10

Exceptional

28 Aug 2019

Miles

convenient place to stay, near the lake, near the center of the city, clean room

Leisure Friends

8/10

Excellent

06 Apr 2019

robert

Functional, thrifty and frivolous

Cheapest hotel in Lugano. Good quality hotel. I stay there a lot when travelling for business. Would thoroughly recommend.

10/10

Exceptional

28 Jun 2018

Verified traveler

clean and provided all the basics you need, helpful staff, central, free train ticket is great! 30 swiss for a late 6pm checkout was perfect

6/10

Pleasant

19 Apr 2018

Johnathan

Well, the staff was amazing, friendly, supportive and smiley. the hotel is clean, nice but very basic. when I asked for a steamer to unwrinkle my suite, they do not have one. not a biggie, but still, when one travels to Lugano to meet banks, it is essential! Pitty no one was thinking of this and other small details that makes the stay a pleasure.

8/10

Excellent

26 Dec 2017

R

Clean. Quiet. Straightforward. Helpful staff. Parking a little expensive.

6/10

Pleasant

22 Dec 2017

Kristina

Ibis Paradiso Lugano

I had a basic room, but it was quaint and still comfortable for my stay. The staff were mostly helpful.

10/10

Exceptional

20 Nov 2017

Puntograndeyami

Friendly stuff and very clean hotel. I higly recommend.

8/10

Excellent

03 Nov 2017

Verified traveler

Good value

Mininalistic rooms but fine for the value, very good service. Includes transportation ticket and discount to cable car. Walking distance to lake and mount San Salvadore.

Partner

8/10

Excellent

30 Oct 2017

Yücel

Cheap hotel. Keep your expectations low.

Cheap hotel. Keep your expectations low. Clean, modern designed room.

Family

10/10

Exceptional

19 Sep 2017

Roi

Good location, good price, young&sexy staff

Room was ok, but small. location is good. Shower is very UNcomfortable.

Family

10/10

Exceptional

01 Jul 2017

Verified traveler

Close to Lugano Lake and very helpful staff

The staff provides excellent advice where to go plus the hotel has umbrella loan facilities during the downpour in Lugano.

8/10

Excellent

04 May 2017

Verified traveler

Nice hotel. Close to lake and lugano city centre

Pleassnt staff and facilites. Close to shopping, bars and restaurants. 3 minute walk to lake lugano.

6/10

Pleasant

02 May 2017

andy

Bit of a walk to lugano

Good bed
Pod bathroom not great
Beautiful but long walk to Lugano.

8/10

Excellent

12 Apr 2017

Tsz Ho

Not bad if just for a short stay

There are Ibis and Ibis budget hotels in the same bulding and we stayed at Ibis one.The room was clean but there is basically nothing. It is like a B&B, there is no fridge, no slippers, no safe in the room and it's a pretty small room.

Family

8/10

Excellent

26 Jan 2017

Verified traveler

Not helped by it's location, not that it's in a bad place, quite the opposite, it's surrounded by world class hotels in an amazing town. You have the feeling you aren't getting the best of the destination. That said, cheap and functional. Nothing wrong with it , it's just dull.

4/10

Poor

01 Jan 2017

Sergio

Ok for very short stay

We were aware of that hotel was not central. There is not much in Lugano Paradiso in winter, however it's well connected by buses to station and city centre.
We booked and had a confirnation for a room overlooking the pool but we had a room on the other side overlooking a building site. Room was small with very little space to move and very warm considering it was winter. When I asked reception about air conditioning receptionist did not seem to be aware how heating was was working and after looking at a leaflet she said they have no aircon in winter so we had to sleep with window semi open.
Only one towel per person is provided and the usual excuse to save water was given. Second towel was provided on request and they were running short of those too.
I know Ibis is a low badget hotel but the price in Lugano was much higher than any other european standards so I would expect a better service

Partner

8/10

Excellent

21 Nov 2016

Verified traveler

Nice hotel and price

Hotel was very clean and comfort. Hotel staff was very kind.

8/10

Excellent

14 Oct 2016

Ulrich

Good CLient service

the staff were super friendly big yes

8/10

Excellent

25 Jul 2016

Verified traveler

Nice hotel

This was a good hotel in a good location. It is about a 15 minute bus ride from the main station. And walking distance to one of the cable cars taking you up the mountain. Very close to the waterfront and an easy walk to the main part of town.
The hotel was clean and the staff were friendly. We had only wished they offered a continental breakfast.

10/10

Exceptional

03 May 2016

Alexander

IBIS

Everything was great except the parking at the hotel costs 20 CHF a day and the view from our windows was straight to a construction site.
The hotel is 2 minutes walking from the lake which is great.
Also, we had quite rich breakfast at the hotel.

Partner

6/10

Pleasant

29 Nov 2015

MAN HANG

not at lugano main station

Partner

8/10

Excellent

23 Aug 2015

David

Excellent value for money

good clean hotel with an established standard that comes with Ibis hotels

Partner

8/10

Excellent

30 Jul 2015

Verified traveler

Great hotel in a good location

Well located hotel with close access to the center of town by train and bus

8/10

Excellent

29 Jul 2015

Michael

Well located for Lugano Paradiso railway station and close to the lake. No standard European plugs in the room - take a Swiss style hexagonal adapter plug. The breakfast was fairly basic but did the job.

Family

8/10

Excellent

27 Jun 2015

paul

GVFM hotel close to centre with basic room

GVFM hotel close to centre with basic room, 20 mins from centre, just around corner from furnocular

2/10

Poor

16 Jun 2015

Dhanesh

Very bad experience.

Rooms are very small, suffocating and lack basic amenities like kettle, extra napkins, mini bar etc. Had no space to move in the room.

Hotel staff was very good.

6/10

Pleasant

12 Jun 2015

Verified traveler

Overall stay is OK, parking is very expensive.

The room is quite small compared to other rooms that we have been in Europe. Parking is quite expensive as well. Overall stay is OK, but for the price, you might want to stay next door at their Ibis Budget as I don't think you will see much difference in terms of the room facilities as it quite empty in our room.

Partner

10/10

Exceptional

11 May 2015

Dinesh

in lugano

Good hotel, but have to book 2 rooms as there is no quad occupancy. Its a business hotel, so expect it to be compact and frill free.

Family

8/10

Excellent

06 May 2015

Natalie

Enjoyable stay!

Staff were very friendly and accommodating!
Room was standard, which is just what we paid for, location was pretty good, only a short walk from paradiso station, supermarkets, restaurants and Lugano lake! Would stay again!

Partner

8/10

Excellent

22 Oct 2014

John

Nice hotel in good location

Very comfortable hotel close to the lake, funicular to top of mountain & a pleasant walk to Lugano & the old town which takes about 15-20 minutes.

10/10

Exceptional

05 Oct 2014

Cathy

Wonderfully comfortable beds in Lugano.

One night stay. Check-in efficient and very helpful. Good selection at breakfast. WI-Fi very reliable.

6/10

Pleasant

07 Sep 2014

Stefan

Very basic and clean

This is about the IBIS, not the IBIS Basic (which is next door). I've been to many IBIS hotels before, and they seem to manage to reduce the standard even more.

The room is clean and if this is all you care about, this is a good place to go. Nothing wrong. I still find it overpriced for what we got: the room is more or less all plastic. The bathroom is all plastic floor, plastic sink, etc. feels like student housing.

Even the floor in the room is plastic (looks like carpet on the photos, but is not).

The entire room had one place only in the far right corner with three power outlets.

The free wifi did not work for the friend we traveled with from the U.S., as it sends a text message with a security code to your mobile. If your mobile does not receive text in Switzerland (as was his case), you cannot get online.

Breakfast was ok, coffee was not good at all.

Staff was very friendly and helpful!

Family

6/10

Pleasant

01 Jul 2014

Verified traveler

Although overall stay was good I did not appreciate the following: VERY thin towels, clunky wifi access, having to pay a deposit to use the iron. All these did not add up to a very welcoming experience.

8/10

Excellent

10 Feb 2014

Verified traveler

Nice budget hotel in good location.

The hotel is 15 minutes walk from the city centre (lovely walk with a view to the lake and mountains), or a 5 minutes bus ride. The staff is incredibly helpful and kind. I have never seen such lovely staff in a budget hotel. The room is basic, but I did not expect more based on price. The downside is the weird fibre (? carpet) flooring, which feels a bit weird/unpleasant to walk around with bare feet. The Shower is nice, but there is no threshold, so if you are not careful you can easily flood the whole thing. I would come back if I was on a low budget.

10/10

Exceptional

22 Nov 2013

Ridwan

Room and Toilet Are Spotless Clean

Room and toilet are large and spotless clean. Bed is comfortable and no interference from any noise to have a good night sleep. Very near to Lake Lugano and the Furnicular Station to Monte S Salvatore. Restaurants are nearby and a supermarket is 50 meters away from the hotel, including the bus stop to take bus no 2 to Lugano Train Station. Bus no 1 goes to city center, and the bus stop is 100 meters away. Free wi-fi with fast connection. Staff are very polite and helpful.

Family

6/10

Pleasant

30 Sep 2013

Skt

Reasonably good place.Wi FI connectivity very poor.

8/10

Excellent

29 Sep 2013

Verified traveler

Not in the city centre but clean room

The hotel is Ibis standard, small but clean. Has no amenities at all. Not enough staff but each staff helpful. The hotel is not in the city centre, it's 15-20 minute walk along the sea which is nice during September. But to go train station you need to take bus.

8/10

Excellent

28 Aug 2013

A.J.

good budget hotel newly furnished

a very good value budget hotel - small rooms but neat and clean including good shower, it has a coffee shop below - lots of nice restaurants around the area and its v close to the Mount Salvatore Funiculere, parking is expensive but thats the average price in area. Recommended!

6/10

Pleasant

23 Aug 2013

Olli

Hotel like any other Ibis

Basic hotel with basic service. Quite new decoration so rooms were clean. Walking distance from Lugano centre.

Family

10/10

Exceptional

31 Jul 2013

Jennifer

Perfect Location, Great Hotel

The Hotel was very well situated in an excellent location that made it very convenient to enjoy Lugano and all of its sights! The room was well-sized and the shower was large and the beds extremely comfortable. If I were to return to Lugano, I would stay in the ibis Lugano-Paradiso hotel again!

Family

8/10

Excellent

09 Jul 2013

Verified traveler

Good location

Great location, right by Lugano-Paradiso railway station, San Salvatore furniculare and Paradiso boat quay. Hotel is basic, but this was expected. Surfaces, windows, bedding were clean. However, carpet has not survived well in 12 months since last stay. Also funny smell (not haha funny either) in corridor and room, which was more than just a few cleaning chemicals.

6/10

Pleasant

08 Jun 2013

Retired couple

Typical Ibis hotel in a good location

Ibis is the Ryan Air or Spirit Air of hotels. The basic price is good, but they get you by charging for the extras. Parking and breakfast were way overpriced. As is typical of the chain, the room was spotless and efficient, but totally without character.

8/10

Excellent

13 May 2013

Verified traveler

Nice and clean

Good service and location

10/10

Exceptional

17 Mar 2013

Peter

Been there before.

This is a new hotel so it should be clean and comfortable. It was. Breakfast was expensive and nothing outstanding. Cross the street to Holiday Inn and 25% cheaoer and more choice. Hotel part of 3 facilities together, from budget Ibis, to Ibis class and then Novotel. I was Ibis but still not a deal price wise without breakfast. Novotel was a very nice bar but expensive. Room was like a preconstructed modular cube placed into a building but clean and comfy for one person. The bed was very acceptable for size and comfort. A 20 minute beauty walk along the lake to the city centre, or wait for a bus 100 metres away. Lugano itself is great.

10/10

Exceptional

05 Feb 2013

Verified traveler

Great budget hotel

No frills budget hotel. Very reasonable for the Lugano area.
Although the room was fairly small it was spotlessly clean with a nice modern en suite shower room.
Staff were friendly and helpful and the whole hotel was clean, bright and modern.
Would recommend to anyone seeking affordable accommodation in an expensive area.

8/10

Excellent

18 Oct 2012

Dina

Ibis Lugano good priced

Hotel is fairly new. Little bit of a walk to casino. Enjoyed stay. Multiple-langual.

6/10

Pleasant

24 Sep 2012

Bud and Candy

Cruise ship size rooms at Swiss prices

The Ibis Lugano Paradiso is a stripped down version of the familiar Novatel. With parking fee and Swiss taxes it is not quite the bargain one would have thought. It is, however, located five minutes on foot from the gorgeous Paradiso and Lugano waterfronts, and three minutes on foot from the funicular. Breakfast is adequate and the staff is very friendly and helpful.

8/10

Excellent

20 Sep 2012

Chang

Great reasonable-price hotel in switzerland

quite a distance from the station. it is easier to get there from lugano station by bus. close to lake cruise. decent size of room and free wifi provided.

Family

10/10

Exceptional

16 Aug 2012

chet

Good Hotel

Make sure if you want modern comfort, you select Ibis Pardiso, and not Ibis budget. Rooms were good, little smaller. Its downhill walk from train station, so its ok with our rolling bags, but going on steep up-hill is only for fit body!!. Take the bus instead.

8/10

Excellent

03 Aug 2012

FD

new and clean

Very good price/quality. 15 min nice walk from downtown

10/10

Exceptional

27 Jul 2026

Ramon

Excelente servicio. Hotel en muy buenas condiciones.

Friends_and_family Family

8/10

Excellent

22 Jul 2026

Roland

Zentral und trotzdem ruhig

Self

6/10

Pleasant

05 Jul 2026

Annika

Helt ok hotell för snabb övernattning men inget hotell jag skulle vilja bo länge på. Rent, snyggt och bra frukost men små och trånga rum och ett badrum som var som en toalett på en båt; trångt!!
Parkeringsgarage som också var väldigt trångt. Inte gjort för combibilar!!

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Kennet

Fint rum med skön säng. Trevlig och hjälpsam personal. Bra frukost. Perfekt läge.

Partner

10/10

Exceptional

20 Apr 2026

Alan

Foi tudo muito perfeito, recomendo demais

10/10

Exceptional

16 Apr 2026

Thomas

Alles gut, Parkplatz etwas teuer mit über 20.-

Self

10/10

Exceptional

15 Apr 2026

Lucia Helena

O hotel é moderno, o quarto é confortavel e o atendimento foi muito bom. Tem uma maquina de cafe, capuccino e outros na recepcao que os hospedes podem usufruir a vontade. Nos andares tem maquinas que oferecem agua gratis. Tem um parking ao preco de 25 francos por dia. O cafe da manha incluso é otimo. O unico ponto que me incomodou foi o carpete no quarto, pois prefiro piso comum.

Partner

8/10

Excellent

02 Mar 2026

Rainer

Alles tiptop.

10/10

Exceptional

15 Feb 2026

MING WAI

Nil

Self

10/10

Exceptional

20 Jan 2026

GERARD

Chambre calme et propre

Partner

8/10

Excellent

24 Dec 2025

Silas Samuel

-

Friends_and_family Friends

8/10

Excellent

21 Nov 2025

Duilio

Buona configurazione e comfort

Business

10/10

Exceptional

21 Nov 2025

Alberto

Stanza di dimensioni giuste, letto comodo e ampia doccia. Letto comodo e stanza sempre bella pulita. Staff gentile e cordiale.

Business

10/10

Exceptional

20 Oct 2025

ADONIS FERREIRA

O hotel em si é excelente, só vou dar 3 estrelas porque o quarto que pegamos (434) o banheiro e

Partner

10/10

Exceptional

20 Oct 2025

Rolf

Unkompliziert. Gutes Frühstück. Sehr gute Lage

Partner

10/10

Exceptional

02 Oct 2025

Oliver

Alles sehr gut

8/10

Excellent

21 Sep 2025

Marcia

Bon petit déjeuner ! Réception tardive ! Chambre simple mais pratique pour 1 nuit ! Parking sur place
Bon rapport/qualité prix!

Leisure Family

8/10

Excellent

05 Sep 2025

Thomas

Es war alles bestens !

Leisure Family

4/10

Poor

20 Aug 2025

Mustafa

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Partner