Name: Villa Sassa
Address: Via Tesserete, 10, Lugano, 6900, CH

Villa Sassa

Lugano · Switzerland

100 reviews shown

10/10

Exceptional

28 Jul 2026

Harry

Beautiful hotel in a beautiful place. As a family of 5. We had loads of room, and all felt very welcome.

10/10

Exceptional

23 Jul 2026

gregory

setting was stunning with view over pool overlooking lake lugano in the distance. there are construction cranes in distance throughout city but nothing to do with hotel. on site restaurants were very good, wait staff so helpful and kind. pool beautiful. 5 min walk to funicolare to town and trainstation.

10/10

Exceptional

15 Jul 2026

Mena

We had a great time staying at this hotel. We took the bus right outside the hotel to the city center, which was so easy to get to. The rooms were nice and clean, and the view of the mountain was just amazing.

Family_with_children

10/10

Exceptional

13 Jul 2026

Sameh

We had a lovely welcome to the hotel. The room was spacious and clean with air conditioning which was great with the hot weather we could experience during our stay. We enjoyed our relaxed breakfast with a great buffet selection in an beautiful setting. housekeeping was friendly and made a good job during our stay, always trying to make sure the room is tidy and clean and adjusted to our time schedule. We had a balcony with great view over the pool, lake and mountains. The hotel had an amazing gym for a hotel, which my son and husband enjoyed very much. I think they would have enjoyed a more friendly and passionate staff there, but It was overall a very pleasant stay and we will be definitely be back.

Family_with_children

10/10

Exceptional

13 Jul 2026

Michelle

Nice and clean.

10/10

Exceptional

08 Jul 2026

Eric

Great location
And view
Big rooms

Friends

10/10

Exceptional

07 Jul 2026

stephanie

Staff were super helpful, food good and place was clean!

Family_with_children

8/10

Excellent

23 Jun 2026

Megan

The resort as a whole was excellent. We loved the restaurants and the pool. The staff was wonderful! Very clean! We surged for a penthouse to enjoy the stars with the ceiling shades that retract but sadly less than half of them worked. Other than that it’s was a great stay!

Family_with_children

10/10

Exceptional

20 Jun 2026

Sina

Great breakfast good view clean hotel

10/10

Exceptional

10 Jun 2026

Michael

Beautiful room and great staff.

Family_with_children

10/10

Exceptional

08 Jun 2026

Josephine

Hotel had numerous amenities including a full breakfast buffet every morning which was lovely. The staff was very helpful and they also provided complimentary transfers from the train station. We had a wonderful suite with a gorgeous view of Lake Lugano and the mountains. Highly recommend Villa Sassa!

Family

10/10

Exceptional

29 May 2026

James

Excellent place to stay, comfortable bed and very friendly and helpful staff. Great location only a short bus ride to the railway station and into the centre. Ticino ticket is available for free travel in the whole area!
Brilliant hotel!

Thanks,

Jimmy and Gwyneth

Partner

10/10

Exceptional

26 May 2026

Antonios

Clean room is very nice
We found the great help from the staff
The Breakfast amazing

10/10

Exceptional

24 May 2026

Wayne

Great hotel but a large construction crane obscures a wonderful view from pool and dining area.

Partner

10/10

Exceptional

21 May 2026

Anne

I was incredibly surprised to find such a gem in Lugano. ALLthe staff (front desk, restaurant, gym, spa) were warm and welcoming and most important competent. The rooms are sparse but super clean and functional apartments. I enjoyed the spa services and products as well as the gym classes. The restaurant was the biggest surprise- should have a Michelin star. Excellent food, presentation and knowledgable and attentive staff. The view is gorgeous- i fact we saw an end to end rainbow one day after a storm from mountain to lake. Sorta sums up the place. Very intimate and special.

Self

10/10

Exceptional

14 May 2026

Caroline

Excelente hotel y la vista al lago una belleza!

10/10

Exceptional

10 May 2026

Susan

Excellent breakfast choices and responsive staff. I lost my phone and the staff helped me communicate with someone who found it. The room had a magnificent view. We had dinner in the ristorante and the meal was creative and delicious. The staff are friendly and shared interesting information.

Friends

10/10

Exceptional

19 Mar 2026

Cesar

Great hotel, beautiful view, and the staff were excellent, especially Marco.

10/10

Exceptional

27 Jan 2026

Jeremy

Lovely big room

Leisure Partner

10/10

Exceptional

03 Jan 2026

Vanessa

Great breakfast. Marcos in reception was exceptional, great customer service, nice person. Beautiful hotel, great location. I will come back again, my family loved it. Amazing views.

Friends_and_family Family

10/10

Exceptional

31 Dec 2025

Mylla

Amazing hotel room and vibes - just for dinner restaurant we waited long time on our second night . The first night on the December 24th was amazing great staff and very caring but the 25th the team was very unattended.

Leisure Family

10/10

Exceptional

29 Dec 2025

Bethan

We were in Lugano for just one night for my partners birthday and wish we could’ve stayed longer. The staff were very kind and upgraded our room for the birthday celebration! We also were able to arrange a free shuttle to the train station when we left.

Beautiful view from the room and other areas in the hotel. We didn’t get a chance to use them, but the wellness amenities seemed great as well. Would stay again!

Leisure Partner

10/10

Exceptional

20 Dec 2025

Nadim Kamil

It was a great experience including staff, amenities and breakfast. We will definitely come back!

Leisure Family

10/10

Exceptional

19 Dec 2025

Matthew

This place is awesome.

10/10

Exceptional

11 Dec 2025

Aleix

Stayed for one week and enjoyed every minute of it. This beautiful property has everything you need to make your stay comfortable and effortless. The breakfast is one of the best I had in my travels , suitable for everyone! Location is a short drive to the lake and we surrounding attractions.
Highly recommend!!!

8/10

Excellent

14 Nov 2025

Darwin

Property is older, but well maintained. Our suite was spacious and clean, comfortable beds. Beautiful location, nice view, attentive staff. Would recommend.

Leisure Partner

10/10

Exceptional

10 Nov 2025

Gene Martin

We had a wonderful experience

10/10

Exceptional

26 Oct 2025

Albert

The views of Lake Lugano from this property are amazing.

Leisure Partner

10/10

Exceptional

24 Oct 2025

Mohammed

Everything was amazing, top notch hotel!

10/10

Exceptional

16 Oct 2025

Sherry

Great place to stay wish we’d stayed longer a massage would of been great

Leisure Partner

4/10

Poor

15 Oct 2025

Ams

The view from Villa Sassa is stunning, and the property itself has great potential, but my stay was unfortunately disappointing. My pre-booked shuttle arrived nearly an hour late with no update or communication from staff. I completely understand that road closures can cause delays, but a simple message would have allowed me to make other arrangements and avoid unnecessary stress in a new city.

When I arrived, my early check-in request wasn’t accommodated, which I can accept, but the way it was handled was very dismissive. When I tried to express my concerns to the front desk, the staff member simply said “thank you, have a good day” and hung up. I later provided written feedback to management but received no further response, which felt unprofessional and dismissive.

It also took over 40 minutes for my luggage to be delivered to my room, adding to an already frustrating experience. As a VIP guest, I expected better communication, service, and attention to detail.

While the hotel itself is peaceful and offers incredible views, it’s not as convenient as it seems. The property is uphill, and there aren’t any nearby restaurants or shops you’ll need to take a bus, taxi, or Uber to reach the main area.

Overall, the setting is lovely, but the lack of communication, poor responsiveness, and dismissive service left a very negative impression. With better training and guest care, Villa Sassa could truly live up to its potential.

Leisure Friends

8/10

Excellent

15 Oct 2025

Nancy

Modest lodging experience. Over promised and underdelivered on service and accommodations. Pics were misleading, mainly appearing to be on the waterfront. I should have examined further. Courtesy transportation delivered a great customer experience.

Friends

4/10

Poor

12 Oct 2025

Rosemeire

Unfortunately, we were stuck in the elevator for about 30 minutes, and the help button didn’t work. We had to call the hotel directly for assistance.

Leisure Partner

8/10

Excellent

06 Oct 2025

Deborah

The view from this hotel was amazing. The breakfast was excellent. However the room needs significant improvement. We had the premium suite lake view and it was missing furniture and mold was growing on the balcony. The kitchen was a nice touch but it was totally empty. No dishes or cutlery Thankfully, we didn’t spend much time in the room.

Leisure Partner

8/10

Excellent

06 Oct 2025

Amy

Our stay at Villa Sassa was good. The room was large, but seemed empty. Full kitchen but nothing to cook with or eat on. Friendliness of staff was hit and miss - the front desk Staff was great. Found it very odd that they shut down the pool to guests for “aqua fit” classes for two people - spa staff chased us down to let us know we couldn’t use the pool until those people were done their work out. Hot tub was more of a warm tub - needed to be much hotter. Sauna facilities were great.

Leisure Partner

6/10

Pleasant

02 Oct 2025

Lai

The check in was quick as we were given our key right away. It turned out that the agent neglected to give us sone key information such as free local transit pass es for hotel guests and wifi password. There’s no information in the room at all. We walked back to the reception area for WiFi password and we found out about the free transit passes the NEXT day from the train station agent after we paid our bus fares the first day!

8/10

Excellent

22 Sep 2025

Chad

The view from our room was amazing! The Spa staff and spa treatment was so good we booked a couples massage again the next day. Highly recommend booking the Spa! Food was okay and the rest of the staff were okay at best. We are a younger couple (early 30s) on our honeymoon. Definitely one the youngest couples there. We both felt the staff was more welcoming to other guests than us. Not sure if it was an age thing or something else but we were very respectful and quiet. Just something we both felt and noticed throughout our stay. Would come back for the Views, the Spa and pool but that’s really it.

Leisure Partner

10/10

Exceptional

20 Sep 2025

Katie

The views from the property were beautiful, our room was the size of a small apartment which was amazing, the staff were great.

Friends_and_family Family

6/10

Pleasant

11 Sep 2025

Timna

24 hours

The initial room that was given to me was dilapidated and needed some serious cleaning and remodeling. The second room was better but the location was not the best for a solo traveler. It was more appropriate for pet owners and those traveling with a larger group. I would highly recommend the spa and fine dining restaurant! A+

The staff were really friendly and thoughtful in the restaurant and spa areas. The views were breathtaking from the pool area and suite.

My only complaint was my initial room wish should not be given to anyone else. The pictures on the website should reflect all rooms not just a few. Renovation is imperative to building number 3.

I am happy that as soon as I complained they quickly moved me. I wish I changed the room earlier but I didn’t see the sad conditions until the evening. I assumed the hotel needed serious renovations but saw differently as the day progressed. It was just that particular room and location.

Nevertheless the staff were polite and corrected the error immediately.

Self

10/10

Exceptional

06 Sep 2025

Hossam

Great location with incredible views. Great helpful staff, great breakfast buffet.

Leisure Family

10/10

Exceptional

31 Aug 2025

Brian

Last second booking. Grateful for a very early check in and very kind service

Friends_and_family Family

10/10

Exceptional

23 Aug 2025

CHAD

Superb hotel!

This place was outstanding. No need to type a long review, just think about everything you love in a hotel and Villa Sassa has it. Superb!!

Partner

6/10

Pleasant

23 Aug 2025

Ray

Tired hotel charging premium price

Expensive for what it was. The hotel feels a little tired. Breakfast was the highlight. Disappointing that they wanted to charge a flat fee of 40CHF to use the car charger (irrespective of actual usage).

Friends_and_family Family

10/10

Exceptional

23 Aug 2025

Siobhan

The pools were beautiful. The views were stunning. The staff was great. The breakfast was fantastic. Close to Lake Lugano. Just perfect.

Leisure Friends

10/10

Exceptional

21 Aug 2025

Bharat

beautiful property with nice spacious rooms; the rooms were cleaned every day and I had no issues during my stay. staff were mostly nice and friendly. the breakfast spread and the restaurant/bar were really good. I also enjoyed the recreational facilities including the gym, pools, spa and sauna. the property was in a convenient area at a walking distance from downtown and had gorgeous views.
the only issue that I faced was that my room was on the fifth floor and I did not get any wi-fi signal up there.

Business Self

10/10

Exceptional

19 Aug 2025

Amanda

Beautiful location - could use some uogrades

Our first time in Lugano - family trip!

Friends_and_family Family

10/10

Exceptional

18 Aug 2025

Michael

The Lugano 4 nights/5 days were new to me and Villa Sassa including the city was very enjoyable.

Self

10/10

Exceptional

15 Aug 2025

Heather

Beautiful view from the hotel pool

Leisure Family

10/10

Exceptional

06 Aug 2025

Magda

Villa Sassa has a beautiful setup. Staff was very courteous and helpful.

Leisure Family

6/10

Pleasant

04 Aug 2025

Katrin

The hotel is a bit dated, 1980s architecture. The rooms are a nice size though and the bathrooms modernized. The pool is very nice. The restaurants and especially the service were awful. Overpriced, poor food and arrogant waiters really put a damper on our stay.

10/10

Exceptional

03 Aug 2025

jody

It’s gorgeous

6/10

Pleasant

22 Jul 2025

Angélica

The location is beautiful, but the hotel needs renovation.

Friends_and_family Family

10/10

Exceptional

21 Jul 2025

Bhavina

The staff were amazing ! Thank you for making a great stay.

Leisure Family_with_children

10/10

Exceptional

21 Jul 2025

Alexander

Great experience

The staff were very welcoming, friendly, and the food and service was great. Good location, and the view from the hotel was beautiful. Would definitely stay again!

Partner

10/10

Exceptional

21 Jul 2025

Conrad

Excellent

4/10

Poor

19 Jul 2025

Natalia

We booked a stay at the Villa Sasa due to the reviews, description, and pictures we saw on Expedia. The drive to the resort was very urban and not at all what we expected. It is not close to any main street that you can walk by the lake, was difficult to find, and honestly just not what we expected after seeing pictures and reviews online.
The receptionist, and those working at the front desk were very nice, but failed to explain any options as far as closest place to possibly swim in the lake, which main streets in the center of town or nearby or worth going to to walk around for reviews and good dinner, you really were left to google and find this information on your own.
They do give you an electronic voucher for free public bus transportation, but no real direction of which stops are beneficial to go to which stops are good for walking around to shop or to grab dinner. Once you were at the resort, you were pretty much secluded to only the grounds of the resort as walking around there, and the nearby streets did not have anything.

10/10

Exceptional

18 Jul 2025

Robert

For me, the biggest reason why you come to Villa Sassa is the majestic view or the surrounding areas. It's a scene out of a movie. Beautiful with a lake view. The only thing that could be better is having more kid friendly food options and a major paint job of the buildings, as it looks outdated and takes away from the aesthetic view of the property.

Leisure Family

10/10

Exceptional

17 Jul 2025

lior

Peaceful Getaway with Stunning Views and Relaxatio

We had a wonderful experience – this hotel offers a luxurious and relaxing stay with excellent spa facilities, a beautiful outdoor pool overlooking the lake, a great jacuzzi, and a spacious gym. The hotel was not crowded, which added to the peaceful atmosphere. It truly has everything you need for a quiet, rejuvenating vacation. The only downsides were the food, which was just average for a 4-star hotel, and the overpriced bistro – better to dine in town. Still, breakfast was good, and overall, this place has the potential to become our regular summer getaway.

Friends_and_family Family

10/10

Exceptional

17 Jul 2025

Marlena

Incredible property, beautiful view, amazing food. Wish we could’ve stayed longer.

Leisure Family

10/10

Exceptional

03 Jul 2025

Nicholas

Immaculate, spacious room, and comfortable bed. Strong, hot, shower. Decent air conditioning. The only oddity is lack of microwave, but you get an oven instead (and food reheated that way tastes better, anyway). If you like windows open, the road by the property is not quiet on weekday mornings, and there are no reliable spots to find food anywhere near the property. But that's kind of an Italy thing, anyway. Learn the bus system before you arrive -- it's state-of-the-art and your best bet in the hills.

Leisure Self

8/10

Excellent

03 Jul 2025

Josefina

We stayed at the suite room and that was amazing. The view was amazing. The bathroom was a little dirty the dloor(hairs) but the rest was perfect. The kitchen was great but they don’t have plates, silverware, etc. So you can’t cook there.

Leisure Family

2/10

Poor

01 Jul 2025

Sandra

The property is located in a far away location. Super difficult to access from the main tourist area. The hotel is old and the breakfast was not great. Regular food. The price does not reflect on the quality you get.

Leisure Family_with_children

8/10

Excellent

25 Jun 2025

Elías

Spectacular view of Lugano.

Leisure

8/10

Excellent

20 Jun 2025

Nazila

Beautiful view, nice SPA
air conditioner was not working despite calling front desk several times
They ran out of breakfast if you go in last hour

Leisure Family_with_children

10/10

Exceptional

17 Jun 2025

Steven

Despite the rain, we had a fantastic two-night stay at Hotel Sassa. The service was excellent, the views were stunning even in bad weather, and the spa was a perfect escape. The breakfast was super. A great spot for a relaxing couples’ getaway.

Leisure Partner

8/10

Excellent

15 Jun 2025

Michael

Bad Charge

I was charged for bottle water which I thought was free.

Friends_and_family Friends

10/10

Exceptional

11 Jun 2025

Chris

Second time

10/10

Exceptional

31 May 2025

Heather

Absolutely loved every moment spent at Villa Sassa. The food options were phenomenal. The staff was friendly, responsive and organized. Everything was clean and the amenities were lovely. Our accommodations were perfect and the views were breath-taking. We will be back.

10/10

Exceptional

15 May 2025

Michael

Our room was spectacular along with the view of the mountains and the lake. The breakfast was outstanding as well as the lunch. The ONLY thing that needs attention is the dirty carpeting in the hallways and the area around the spa. It was filthy-need shampooing

Leisure Partner

8/10

Excellent

09 May 2025

Friendly staff, beautiful location, lovely property. Restaurants were amazing. It was a much further (and arduous !) walk to city center than I expected, the spa treatments were mediocre and we had some kind of allergen issue in our room which we were somewhat compensated for

Leisure Family

10/10

Exceptional

08 May 2025

Zoe

We LOVED our stay here. Our room included wellness and breakfast.

The Wellness area offered an indoor pool and hot tub as well as mixed gender steam room. The sauna, relaxation area, cold plunge and change rooms are gender specific.

We celebrated our engagement here and they upgraded us to a beautiful premium suite with a balcony.

The breakfast was delicious with many different pastries, fruit, yogurt, meats, and cheeses.

The property grounds were gorgeous - I recommend walking around to check out the view. We wished we’d booked another night!

Leisure Partner

10/10

Exceptional

14 Apr 2025

Robert

Best views of Lugano while having beakfast.
Very highly maintained and run business.
Staff always helpful.

10/10

Exceptional

21 Mar 2025

Vjollca

Wonderful!

8/10

Excellent

14 Mar 2025

Carlos

Great location to go downtown

Business Family

10/10

Exceptional

12 Feb 2025

Natalia

Had a wonderful time at Villa Sassa. Friendly staff, very attentive, spacious room, wonderful wellness spa with pool, sauna, steam room. Delicious breakfast. Gorgeous view of the city and the lake. Want to come back during the summer time.

Business_and_leisure Partner

10/10

Exceptional

04 Dec 2024

Gisela

Villa Sassa is a Gem!!

I love Villa Sassa! We extended our stay and we would stay here again. Love their Pilates schedule. Their breakfast is beyond…servers are amazing!! Pilates instructors and Zumba coaches are incredibly amazing. We love Ele, Sandra, Laura and everyone there!!!

Partner

10/10

Exceptional

04 Dec 2024

GISELA

Villa Sassa is the BEST!!!

Amazing!! This is our 2nd stay and will come back again! Villa Sassa is a gem. The property has everything you can ask for. Their service is beyond. Breakfast is unique. Their servers are incredible amazing. We did Pilates and the coaches/instructors were professionals and knowledgeable with the classes. Ele, Sandra and the Zumba Colombian instructor were lovely. Laura the receptionist at the gym/spa was super nice booking our classes. They even provide a voucher to use public transportation for free!!! This is gorgeous!!! I love Villa Sassa and the stars are amazing!!!

Partner

10/10

Exceptional

19 Oct 2024

Reginald

We enjoyed our stay at this hotel. The food was great. The staff are very helpful and friendly. We loved our room since it had a beautiful view of the city and lake. It had a kitchen with a full size fridge, but unfortunately pots, pans and utensils were not included. We highly recommend this hotel, and whenever we are in Lugano we will definitely stay here. Our kids enjoyed themselves as well. Thank you for a wonderful, and pleasant stay! Arrivederci.

Leisure Family_with_children

10/10

Exceptional

15 Oct 2024

Travis

The hotel is excellent, however be aware, arrival to the grounds can be confusing for parking, along with getting out of the parking lot with your ticket. I had an issue with my parking pass not working. Other than that this hotel is beautiful and the scenery is fantastic.

Partner

8/10

Excellent

05 Oct 2024

Ronald

Hotel is nice, I think its time for renovation though.

8/10

Excellent

05 Oct 2024

Ann

Beautiful location!
Our room was huge to a kitchen and private balcony with a gorgeous view .
Make sure you have 2 people listed on original reservation or you will be charged around 70.00 .service staff was excellent and we loved the Bistro and breakfast selection!

Leisure Partner

8/10

Excellent

19 Sep 2024

zeid

Super breakfirst and first class dining menu with a keen interest in healthy diets. Great local wine lisst. The pool is big and the area is nice to take a day to stay by.

Business_and_leisure Self

8/10

Excellent

04 Sep 2024

Waleed

Property needs renovation specially rooms and bathrooms

Leisure Partner

10/10

Exceptional

04 Sep 2024

Anjali

Nice place

Leisure Family_with_children

10/10

Exceptional

30 Aug 2024

Scot

Great property with a terrific view. Room was large, clean, and comfortable. Large balcony. Beautiful bathroom. Train station was a short walk, but shuttle is provided. Abundant and fresh breakfast buffet. Staff very friendly and helpful. Lovely pool and grounds. Highly recommended.

Leisure Family

6/10

Pleasant

30 Aug 2024

Verified traveler

Nice property & room!
We had an issue at check out and the way it was handle by the front desk manager, ruined the stay who was actually good before that.

Partner

10/10

Exceptional

30 Aug 2024

Nick

Lovely!

A lovely stop over stay, had an amazing top floor room with beautiful views and plenty of space for my family, ropes and slippers in the right sizes for my children which was a nice touch! Great breakfast and very helpful and friendly staff

Friends_and_family Family

8/10

Excellent

29 Aug 2024

Katarzyna

Overall, we liked our accommodation. Our apartment was spacious with air conditioning and a balcony. The views of lake and mountains were magnificent. We enjoyed spa facilities and swimming pools.

Leisure Family

8/10

Excellent

23 Aug 2024

Adrian

I didn't get any VIP Gold privilege

Family

6/10

Pleasant

17 Aug 2024

Ayman

Spacious apartment missing A/C

The roof top apartment was very spacious
However, it is missing air conditioning in the bed rooms which is a necessity in summer season.

Friends_and_family Family

10/10

Exceptional

15 Aug 2024

VARUN

Great Hotel!

Leisure Family

8/10

Excellent

14 Aug 2024

YAN

Excellent hotel with good facility but the facilities are ages and worn. Parking is not free though.

Leisure Family

10/10

Exceptional

12 Aug 2024

Maypa

Beautiful property. Got a an upgrade room for free. Hotel provided us a parking space in the basement due to heavy luggages.

8/10

Excellent

05 Aug 2024

Patrick

Overall we had a good stay at Villa Sassa!
The good:
- very quiet
- great breakfast
- very large suite
- very nice onsite restaurant
- great view from room, pool and restaurant

Not so good:
- bed was uncomfortable (hard)
- pool hours were not clear
- rooms/decor were a bit dated, but not a big deal overall

Leisure Family

8/10

Excellent

16 Jul 2024

Michele

We didn’t stay in this property very long And we’re disappointed that we couldn’t get in for massages. That was one of the main reasons we booked this hotel but the spa services weren’t available. The room was nice. The view was beautiful. The food was good. OK

Leisure Partner

8/10

Excellent

14 Jul 2024

Clayton

Need a car to get down to the historic center of Lugano. It’s walking distance but all downhill which means all uphill when you’re tired.

Leisure Family

4/10

Poor

03 Jul 2024

Alina

Poor service, rude staff

Leisure Family

10/10

Exceptional

02 Jul 2024

Kathryn

Very nice property with beautiful view of Lake Lugano. Staff was very helpful and went the extra mile when a request was made and were proactive in other ways. They left me a bottle of wine cuz they knew it was my birthday weekend. A bit further from the town (10-15 min walk) than I personally would have liked but because we were higher up we had an amazing view.

Leisure Family

6/10

Pleasant

01 Jul 2024

Stephen

Shame, needs work

Lovely original building and grounds.
In room. Aircon had leaked, Blind in bedroom did not operate so no access to the balcony, could not connect to the wifi and neither could the hotel expert, plus smallest tv I've seen, last time in 3 star hotel.
Tired facilities in the bathroom. No outlet cover in shower, shower base missing non-slip strip. No hand soap.
Bit of a maze to the room, lack of signage.
O/W nice hotel with views over Lugano - due to above overpriced.

Friends_and_family Friends

10/10

Exceptional

01 Jul 2024

Olga

I loved the views and that we had access to amazing grocery store (similar to Whole Foods) with a 15 minute walk (it’s moderate intensity to walk as some of it is uphill.) loved the huge rooms , even with the kitchen and all the amenities of an apartment and of course the balcony!

Leisure Friends