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International Au Lac Historic Lakeside Hotel

Lugano · Switzerland

Via Nassa, 68View location

9.0/10Excellent581 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort8.4/108.4
Condition8.8/108.8
Location9.4/109.4
Neighborhood9.6/109.6
Value8.4/108.4
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About International Au Lac Historic Lakeside Hotel

Located between Lugano's scenic lakeside promenade, the vibrant Via Nassa with its elegant boutiques and cafes, and the prestigious LAC Lugano Arte e Cultura, Hotel International au Lac welcomes you with individually decorated rooms ranging from classic to elegant styles, a rich breakfast buffet served from 6:30 to 10:45 a. m. , a relaxing lounge bar, a lush garden with a swimming pool and recreation area, a mini-museum showcasing the hotel's history since 1906, and convenient underground parking.

A city/local tax of at least CHF 5. 45 per person, per night applies to guests aged 14 and older.

Read more about this hotelShow less

With a stay at International au Lac Historic Lakeside Hotel, you'll be centrally located in Lugano, steps from LAC Lugano Arte e Cultura and MASILugano Museum of Art of Italian Switzerland.

This historic hotel is 0.6 mi (1 km) from Palazzo dei Congressi and 1 mi (1.6 km) from Lugano Exhibition Centre. Make yourself at home in one of the 76 guestrooms. Complimentary wireless internet access is available to keep you connected.

Conveniences include phones, as well as safes and blackout drapes/curtains. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Lugano? This hotel has 592 square feet (55 square meters) of space consisting of conference space and meeting rooms.

Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Parking height restrictions apply Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 14 years of age.
    • Tourism fee: CHF 0.15 per person, per night
    • Destination fee: CHF 1.25 per person, per night. This fee does not apply to children under 14 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from April to October.
    • Pool access available from 8:00 AM to 8:00 PM.
    • Children may not be eligible for complimentary breakfast.
    • Parking height restrictions apply.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Covered self parking fee: CHF 20 per night
    • Nearby parking fee: CHF 25 per night (164 ft away)
    • Pet fee: CHF 20 per pet, per night
    • Service animals are exempt from fees
    • Late check-out fee: CHF 20 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

Nearby attractions

Via Nassa 0.1 km / 0.1 mi
Chiesa di Santa Maria degli Angioli 0.1 km / 0.1 mi
Lake Lugano 0.1 km / 0.1 mi
LAC Lugano Arte e Cultura 0.1 km / 0.1 mi
MASILugano Museum of Art of Italian Switzerland 0.2 km / 0.1 mi
Giancarlo and Danna Olgiati Collection 0.2 km / 0.1 mi
Via Gottardo 0.5 km / 0.3 mi
Piazza della Riforma 0.5 km / 0.3 mi
San Lorenzo Cathedral 0.6 km / 0.4 mi
Cantonal Art Museum 0.7 km / 0.4 mi
Casino Lugano 0.7 km / 0.4 mi
Santa Maria degli Angeli 0.8 km / 0.5 mi
Parco Ciani 0.8 km / 0.5 mi
Villa Ciani 0.9 km / 0.6 mi
Palazzo dei Congressi 0.9 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1906
  • Year of most recent renovation: 2024
  • Number of floors (main building): 5
  • hotel
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Show 42 more facilities & services
  • EuroCard
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Golf course
  • Entertainment Area
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Secure parkingExtra charge
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Cloakroom
  • Lift access
  • Garden
  • Concierge
  • Luggage room
  • Electric kettle
  • Towels and bed linen
  • BarExtra charge
  • Non-smoking area
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room: 2
  • Outdoor heated pool: 1
  • Sun loungers
  • Children playground
  • Breakfast
  • Breakfast buffet
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Table tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 20 m²TWN.ST
    TWIN STANDARDPhoto unavailable3 photos

    International Au Lac Historic Lakeside Hotel

    TWIN STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Cable TV
    • Desk
    • Toiletries
    • 220V power supply
    • Wake-up service
    • Wi-fi
    • Safe
    • Central heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Bathtub: 1
    • Shower
    • Garden
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 30 m²TPL.ST
    TRIPLE STANDARDPhoto unavailable2 photos

    International Au Lac Historic Lakeside Hotel

    TRIPLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    3 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Room amenities

    • 220V power supply
    • Toiletries
    • Desk
    • Cable TV
    • Wi-fi
    • Safe
    • Central heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • Direct dial telephone
    • Bathtub: 1
    • Shower
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 14 m²SGL.ST
    SINGLE STANDARDPhoto unavailable2 photos

    International Au Lac Historic Lakeside Hotel

    SINGLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Smoke detector
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Safe
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Toiletries
    • Desk
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about International Au Lac Historic Lakeside Hotel

9.0
Excellent
581 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
8.4 /10
Condition
8.8 /10
Location
9.4 /10
Neighborhood
9.6 /10
Value
8.4 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
06 Jul 2026
Bianca
Very clean room with panoramic view of lake. Breakfast was a nice inclusion that even accommodated a gluten allergy. Location was perfect!
Self
10/10
Exceptional
03 Jul 2026
LONG
Wonderful overall experience! Beautiful and historic hotel and super clean and modern bathroom. The self service bar with free refill water/ice and tea/coffee is what makes the hotel stand out among many others. Delicious breakfast and great services from the staff. I would always come back when I could. The boat rental service is just 1 minute walk on the other side of the street.
Family_with_children
10/10
Exceptional
23 Jun 2026
Kleone
Nice breakfast. Pool area. Housekeeping daily. Great location. Quiet.
Friends_and_family Friends
10/10
Exceptional
18 Jun 2026
Angelina
Location is great, the view from balcony is amazing, for sure spend some time by the pool or the garden.
Partner
10/10
Exceptional
16 Jun 2026
ELIAS
Very nice facility.
Family_with_children
10/10
Exceptional
16 Jun 2026
Emily
Great stay
10/10
Exceptional
14 Jun 2026
Heather
WOW!! This was the most AMAZING place on our 60 day Europe trip. The entire staff were fabulous
10/10
Exceptional
07 Jun 2026
Natalia
Really pretty place right on the lake. A bit expensive but worth it
Friends_and_family Friends
10/10
Exceptional
02 Jun 2026
Anita Colleen
Lovely old world feel with sitting rooms and china/silver at breakfast. Large pool. Great location! Staff extremely helpful and fabulous breakfast. Room updated well. Ours had a room with a view of the lake.
Partner
10/10
Exceptional
07 May 2026
Jason
One of the best 3* properties I have ever stayed in, should really be a 4* but I guess they don't staff the bar.
It has a pool and terrace overlooking Lake Lugano, it has a great little honesty bar, where you can relax. I left at 5 am so did not try the breakfast. The room was very comfortable, I had a solo room as it was just me and would definitely stay here again. The staff were so friendly and helpful in every way, especially in making a reservation for a great little local spot. Marvellous.
Self
10/10
Exceptional
30 Apr 2026
Leon
The internet good and breakfast amazing
Partner
10/10
Exceptional
29 Apr 2026
john
This is a beautiful historic hotel. It almost felt like we were in a movie, it has a real old world feel. Located right across from the waterfront, walking distance to everything you want to visit. The staff was outstanding. The hotel was spotless. Smaller rooms although we didn't splurge for an executive suite but I give this a pass because of the age of the hotel but the architecture and finishes are beautiful!
Partner
10/10
Exceptional
27 Apr 2026
Darren
Beautiful. Just wish I had more time to stay longer.
Self
10/10
Exceptional
26 Apr 2026
Michael
It was very well located and had a very nice terrace to relax at after a busy day. The room was very comfortable and the breakfast was outstanding. We would return.
Partner
10/10
Exceptional
26 Apr 2026
Philip
Front desk staff was very friendly and helpful. Room was nice, a bit small, with a great view. The breakfast was ok compared to other European breakfast buffets and service fair. Superb location
Friends_and_family Family
10/10
Exceptional
23 Apr 2026
Sue
Great historical hotel with excellent breakfast. Staff was friendly, especially Allesandro. If you have a chance, pay to stay in room 460. Fantastic view
Partner
10/10
Exceptional
21 Apr 2026
Jay
Nice buffet breakfast
6/10
Pleasant
19 Apr 2026
Radhika
No direct view of the lake, though very well located . Central to all shopping. The bathroom had no toiletries other than soap. Rooms were hot and AC did not work.
Partner
10/10
Exceptional
17 Apr 2026
Thomas
This is a lovely, family owned hotel with history, charm, and character matched only by the friendliness and attentiveness of the staff. The pool and garden area were peaceful and elegant but also kid-friendly (although the pool was too cold for swimming during our stay). Highly recommended, and we are looking forward to our return.
Family_with_children
10/10
Exceptional
13 Apr 2026
Simon
Excellent stay here. Friendly staff. It’s a historic hotel but appropriately modernised for a comfortable stay. There’s an honesty bar that is well stocked. A great range of choices from the buffet breakfast. Amazing location overlooking the lake (try to get a lake view room) and near to shops and restaurants. A delightfully comfortable bed.
Friends_and_family Friends
10/10
Exceptional
13 Apr 2026
carl
Loved this hotel, had a real feel of history about the place, beautiful art work on each floor. Would certainly return.
Friends_and_family Friends
10/10
Exceptional
12 Apr 2026
Mary
This place is amazing. The property itself is special from a historial point of view, but then there's the pool, and the honor bar (really!?! these days?), and the DELICIOUS breakfast. Location is excellent! Staff was superb. Loved it. (Planned to stay one night; ended up staying three!!
Partner
10/10
Exceptional
12 Apr 2026
Launa
A great decision made to stay here. The location, staff, walkability, amenities, you name it, was top notch. I would highly recommend this hotel to anyone.
Family
8/10
Excellent
20 Oct 2025
David
Very comfortable bed. Good internet. Good shower.
Business Self
10/10
Exceptional
02 Oct 2025
Lori
Had a wonderful stay at Hotel Internationale du Lac. The staff was friendly and accommodating. The location can’t be beat for walking along the lake and general atmosphere. We enjoyed the “honesty bar” and outdoor space, including ping pong. The breakfast was delicious, with the best muesli of our trip and excellent croissants. A truly great historic hotel.
Leisure Friends
10/10
Exceptional
26 Sep 2025
Ramona

Lovely Hotel in Charming Town

Lovely hotel on lake. Old world charm with modern conveniences. Near bus and train. Informative staff. Signs on all languages in room.
Partner
10/10
Exceptional
24 Sep 2025
Ania
Right in the waterfront in a beautiful city. Great old charm and the breakfast had many options. Staff at the front desk were very friendly and helpful. And we could store our bags to wander the town
Leisure Friends
10/10
Exceptional
17 Sep 2025
Therese
Very cute - right on the Lake- gorgeous views- ICE machine in the Lobby.
Swimming pool was gorgeous!
Very walk able- little train travels around the village- great for orientation. There is a local bus that will take you from the train station- CABS ARE VERY EXPENSIVE- english speaking-
Do not expect a normal wine pour-😢😢-2 fingers of wine is 15$- buy a bottle instead.
High end shopping in the vicinity.
Women alone diners are second class- Do not let them rush you. 😡
Leisure Partner
10/10
Exceptional
17 Sep 2025
JOSE
Beautiful amazing hotel near the lake. Upon check in, we were informed that we had been upgraded for our stay to a lake view room. Staff was very friendly, they helped us to get a taxi upon departure. Breakfast was great and the room was beautiful and very comfortable. Would definitely recommend.
Leisure Family
10/10
Exceptional
07 Sep 2025
Joseph
Nice view of the lake. Excellent patio. Lovely restoration.
Leisure Friends
10/10
Exceptional
25 Aug 2025
Lotfi
You have to pay for your parking
Leisure Partner
10/10
Exceptional
08 Aug 2025
George

Fantastic hotel!

We stayed at Hotel International Au Lac for three nights in early August - two rooms for two adults, two teenagers, and our dog. And it was an absolute delight from start to finish.
Friends_and_family Family
10/10
Exceptional
24 Jul 2025
Caroline

An amazing hotel with wonderful staff

Wow! What an amazing hotel. It is so charming, is right on the lake, has a lovely terrace and a pool. The breakfast was absolutely delicious. Our room was so comfortable and clean. The hotel gives you passes which you can use for public transportation (busses, trains, funiculars). We took full advantage of that perk!
The hotel staff was outstanding! My husband had injured himself in another city and as time went on, it was clear he needed to see a doctor. The staff not only recommended a hospital, but even called the emergency room to see how long the wait was to be seen by a doctor.
They really went above and beyond!
I highly recommend this hotel.
Partner
10/10
Exceptional
07 Jul 2025
Linda
We LOVED our stay at this hotel! We will be back!
Leisure Partner
10/10
Exceptional
14 May 2025
Philip
Front desk staff was excellent!
Leisure Partner
10/10
Exceptional
14 May 2025
robert
Would absolutely stay here again
Leisure Self
10/10
Exceptional
23 Apr 2025
Donna
Lovely hotel and breakfast
Leisure Partner
10/10
Exceptional
26 Oct 2024
Verified traveler
Wonderful location
Friends_and_family Friends
10/10
Exceptional
16 Oct 2024
Alejandro
An excellent, professionally managed hotel in the center of a beautiful landscape.
10/10
Exceptional
09 Oct 2024
Richard
Great property! Great service! Comprehensive breakfast. Very comfortable room. Highly recommended.
10/10
Exceptional
01 Oct 2024
MARK
Excellent classic hotel on the lake.
Leisure Partner
10/10
Exceptional
15 Sep 2024
Scott
We enjoyed our stay in Lugano!
Business_and_leisure Family
10/10
Exceptional
11 Sep 2024
Aneesh
Classic charm, high ceilings!
Leisure Partner
10/10
Exceptional
03 Sep 2024
Lauren
Beautiful property, centrally located for exploring. Beautiful rooms, incredibly tidy and clean, breakfast options were massive and the staff were friendly, helpful and inviting.
Leisure Partner
10/10
Exceptional
28 Aug 2024
Malcolm
Lovely well maintaines traditional hotel. Great pool atea. Excellent breakfast. Interesting parking
Well located
Leisure Family
10/10
Exceptional
26 Aug 2024
Danielle
We would highly recommend this hotel. It is perfectly located, clean, and the beds were comfortable. The breakfast and staff were amazing.
10/10
Exceptional
25 Aug 2024
Matthew
Phenomenal stay. Booked last minute having never been to Lugano or really knowing anything about the city. Lucked out by staying at this amazing hotel. Room was perfect. Staff were absolutely lovely and kind and helpful. Patio drinks were so good. Self service bar is a great idea. Location cannot be beat if you are traveling by train since it is only a short walk from and to the station. We loved our stay and would recommend this hotel to anyone.
Leisure Partner
10/10
Exceptional
15 Aug 2024
Joanne
Perfection !
Leisure Partner
10/10
Exceptional
13 Aug 2024
Theresa
Gorgeous views from this lake front property! Staff were very friendly and helpful. Room was clean and comfortable. Very nice breakfast included. Balcony was perfect to take in the views. Would definitely stay again!
Leisure Self
10/10
Exceptional
27 Jul 2024
Alexander
Nice Hotel, upscale , easy parking, great breakfast, AC, close to everything
Leisure Family
10/10
Exceptional
13 Jul 2024
Carolyn
Lovely hotel in spectacular location on lake Lugano. Art center, historic sites, restaurants, and shopping within easy walking distance. Hotel breakfast, pool, and common areas were exceptional and staff were super helpful and friendly.
Leisure Family
10/10
Exceptional
11 Jul 2024
Terri
Unfortunately we only stayed at this beautiful hotel for 1 night. The Hotel is conveniently located on the tip of the plaza and across the road from the lake. There are many restaurants within walking distance.
Our room was very clean and the bed comfortable however, the pillows were very soft. Breakfast was fantastic with a wide selection.
Leisure Partner
6/10
Pleasant
25 Jun 2024
TAK YEE
It seems to be a very old hotel, but very classic. The outlook, public area and dining area are well maintained. I’d suggest that the room needs to be renovated as it looks a bit shabby.
Leisure Family
10/10
Exceptional
04 Jun 2024
Wayne
We enjoyed staying at International au Lac Historic Lakeside Hotel. It is a good mix of old-style hotel with antiques with modern convenances and upgraded rooms. The location is very convenient at the lakeside end of Lugano’s upscale shopping street (Via Nessa) and just a short walk to the main square Piazza Riforma and lakeside Promenade. The breakfast is very nice served in an elegant room with efficient wait staff. They give you a Ticino Ticket to use for free transportation and discounts on some attractions. The bathtub is wonderful for a soak after a day of exploring. The staff is helpful answering questions to make your stay in Lugano enjoyable. There is good Internet and a nice pool and beautiful garden area for getting some sun. Families with kids will enjoy the play area.
Leisure Partner
10/10
Exceptional
03 Jun 2024
Stephen
A great place to stay.
Leisure Partner
10/10
Exceptional
01 Jun 2024
John
The front desk, dining room, and room service staff were outstanding: friendly, helpful, accomodating. The hotel property is FULL of character and is VERY well kept. On the second floor, there is also a large outside courtyard for your enjoyment complete with a full-size chess set! Transportation to the train station and buses is right outside their front door.
Leisure Partner
10/10
Exceptional
30 May 2024
Mark
Amazing classic style spot, right on the lake, and in the middle of almost countless high end retail shops, and dinner options.
Leisure Self
10/10
Exceptional
15 May 2024
Brian
Spacious second floor roof garden and pool.Loction, direct access to promenade.
Leisure Partner
10/10
Exceptional
10 May 2024
Steve
Wonderful, spacious room with a lovely lake view. Bed was extremely comfotable.
Leisure Partner
6/10
Pleasant
08 May 2024
adrian

Shower problem

Overall the hotel was okay BUT the shower did not work because the knob diverting water from the bath did not lock in place. The water pressure was very very low and it would take 2 hours to fill. I have never ever come across this before. TOTALLY UNACCEPTABLE.
Friends_and_family Family
10/10
Exceptional
06 May 2024
Brandon
Great place and area.
Leisure Family
10/10
Exceptional
05 May 2024
Mark
Gorgeous hotel, with amazing views of Lake Lugano from the room terraces. 25 yards east, Lake Lugano. 50 yards south, Lugano Arte e Cutura center, performance space, and museum. 10 yards north, the beginning of a seeming endless luxury shopping, and dinning district.
Leisure Self
10/10
Exceptional
22 Apr 2024
Maurice
Great location, affordable
Leisure Partner
10/10
Exceptional
05 Oct 2023
Robert

Top class hotel in a great spot

The hotel is well positioned along the waterfront and within easy walking distance from the station (using the funicular to come down/up the hill). It has enormous charm and wonderful gardens. The room was terrific and breakfast was a great experience. Overall a wonderful stay in a top class hotel.
Partner
10/10
Exceptional
02 Oct 2023
chad
We stayed two nights and it was a fantastic place to stay! We loved having drinks on the front patio looking at the lake in the evening. The entire staff was very friendly and helpful. The best thing was the wonderful breakfast including eggs, ham, cheeses, yogurt, cereal and fresh bread and croissants. It was all very delicious and filling! Next time we are in Lucerne we are definitely going to stay here! Thanks for a great experience!
Leisure Partner
8/10
Excellent
30 Sep 2023
Brandon
The room was very hot and we could not get it to cool with AC or windows open. It’s a beautiful hotel with very friendly staff.
Partner
10/10
Exceptional
24 Sep 2023
Michael
Great
Leisure Self
10/10
Exceptional
05 Sep 2023
Clement
Wondeful
6/10
Pleasant
24 Aug 2023
Ned
First the good—the hotel’s location is fantastic! Easy access to transportation, shopping and restaurants. The bed was comfortable and the room was quiet and had A/C. The bathroom was tiny and there is very little room for toiletries if more than one person is staying in the room. Only after we commented on the lack of coffee service did one show up (the next morning) and the hotel does not provide any additional amenities such as bottled water, shampoo/conditioner, etc. If you are simply looking for a place to sleep and not concerned with any of the rest, this is an okay place to stay.
Leisure Partner
8/10
Excellent
21 Aug 2023
Arianne
Great location. Aircon was an absolute winner. Great pool and services. Loved the self service bar for cold drinks.
Leisure Partner
10/10
Exceptional
12 Jul 2023
Lap
Great location, nice swimming pool with sunset bar. Very friendly staff provide all require information for the city.
Leisure Partner
10/10
Exceptional
06 Jul 2023
Sarah

Wonderful

A wonderful hotel. Great location, staff were very helpful and the pool and garden area was a bonus. Lovely breakfast and do get your Ticino ticket from reception that gives you free bus travel and discounts for some attractions (Mount Bre)
Friends_and_family Family
10/10
Exceptional
18 Jun 2023
michael
A great place to stay. Would love to come back
Leisure Partner
10/10
Exceptional
14 Jun 2023
Anna
Loved it. Beautiful view of the lake. Nice staff, gorgeous room. Convenient to shopping, eating and lake. Easy to catch bus also.
Leisure Friends
8/10
Excellent
13 Jun 2023
Robert
Hotel rooms are a tad tired and the air conditioning wasn’t up to much.
Room was clean and staff very friendly.
10/10
Exceptional
06 Jun 2023
Francis
Excellent staff, nice location, very good breakfast service included, old, very slow small elevator needing to use stairs more than you wanted
10/10
Exceptional
21 May 2023
Michelle
The staff very helpful during my arrival Roberta helped me change rooms and vwas very understanding
Great honesty bar complimentary espresso and cappuccino
Leisure Friends
8/10
Excellent
04 May 2023
Robert W
Easy to find. Bigger room compared to most European rooms. Honesty bar was nice and breakfast was good. Easy access to funicular, train station, and area attractions.
Leisure Partner
10/10
Exceptional
03 May 2023
James
Breakfast had a good variety of foods and in very nice surroundings. Free coffee all day. Location is ideal. Staff helpful. Garden area and pool areas a bonus as well as public sitting areas. Overall enjoyable except for a slightly higher price.
Leisure Partner
10/10
Exceptional
29 Apr 2023
Ian

Warm Welcome, Over Warm Room

Really nice stay. Comfortable beds, good breakfast. Friendly staff throughout the hotel.

The only minor criticism related to the non-functioning air conditioning. We were told that it hasn't been switched on because it had been cooler earlier in the week, but this meant that the room was rather too warm overnight.
Partner
10/10
Exceptional
18 Apr 2023
Wayde
.
10/10
Exceptional
18 Oct 2022
Maria
Unique, perfectly located, staff was super friendly, a view was incredible. We absolutely love it.
10/10
Exceptional
16 Oct 2022
Chris
I give this 3 star property 5 stars. I was a little hesitant in booking this hotel at first because it is a 3 star hotel and I usually do 4 stars and above & honestly the pictures online did little to entice me. I booked this hotel purely for its convenient location by my son’s school b/c he recommended it. Was I pleasantly surprised. This is not a big it fancy hotel but it is definitely full of old world charm. The hotel is definitely older but so well kept. The staff were courteous, friendly and warm. I was enjoying my stay so much I returned again to the same hotel to see my son again. If you like modern style of course this hotel is not for you. But otherwise, the location and the breakfast and the free local transportation tickets are awesome! Very close to et he train station and bus stops too:) highly recommend.
Family
10/10
Exceptional
30 Sep 2022
Gabriella
Lovely historic hotel in the centre of Lugano, lots of character and history and the room overlooking the lake was fabulous. Definitely a nice place to stay.
Leisure Partner
10/10
Exceptional
11 Sep 2022
Maria
Liked everything about it
Leisure Friends
10/10
Exceptional
17 Jul 2022
Diana
I like that the staff gave me a lot of resources. I didn't
10/10
Exceptional
06 Jun 2022
David
Very convenient to the LAC Sala Teatro.
Business_and_leisure Self
10/10
Exceptional
17 May 2022
David
The International Hotel du Lac is a well appointed hotel with friendly and helpful staff situated on the lake and walking distance to the shops and restaurants. The breakfast is wonderful.
Leisure Friends
10/10
Exceptional
05 May 2022
Dave
Awesome
Leisure Family
10/10
Exceptional
18 Sep 2021
Virginia
Beautifully maintained older classic property. Our stay was perfect.
Leisure Partner
10/10
Exceptional
16 Sep 2021
MANUEL

Beautiful Old World Charm

Great location and beautiful property. Has a beautiful pool area. Staff was very friendly. Morning breakfast was abundant and delicious.

Neighborhood was great to walk and also a great place to run if you are a runner.

Hotel has a underground parking which is very convenient even though you have to pay 20Fr. They will allow you to leave the car even if you check out.
Friends_and_family Friends
10/10
Exceptional
30 Aug 2021
Carol
The hotel location is excellent - the Via Nassa is lovely and the access to the lakeside is super.
The hotel staff are efficient and friendly. The breakfast is first class.
Friends_and_family Family
10/10
Exceptional
29 Aug 2021
Mariya
Beautiful views
Leisure Family_with_children
2/10
Poor
25 Apr 2021
Szymon

Only money oriented management

Very bad service. My car broke down and I could not come as I have been 400km away. I tried to cancel hotel 15min after cancellation policy. Hotels.com called many times the owners asking if it’s possible to cancel. They explained the reason. But owners or managers refuse to cancel. Very much money oriented hotel!!!! Shame...
Partner
6/10
Pleasant
30 Sep 2020
Verified traveler
On checking in, the receptionist told as that it was more convenient to unload the car in the garage rather than outside the hotel. This was definitely NOT the case. Unloading in the garage (particularly on the upper floor) was really awkward!
Friends_and_family Partner
8/10
Excellent
12 Aug 2020
Sonia

Sonia

The position of the hotel was excellent. Staff was very pleasant. Garden was nice. We enjoyed to play in garden. The pool area and the pool were a bit too small for number of people staying in the hotel. It was not allowed to jump in the pool but people ignored this. If you wanted to swim, this was not possible. The room was big but our windows were close to the wall, so in the room was always dark.
Friends_and_family Family
10/10
Exceptional
29 Jul 2020
Bindusaran

Convenient property in Lugano

The property is clean and comfortable . The location is right at the end of the shopping and food streets while also just in front of the lake . It is an older property but well maintained .
Friends_and_family Friends
10/10
Exceptional
12 Oct 2019
Verified traveler
Everyone was helpful and friendly. The room was very nice with a nice view from the balcony. Very nice breakfast buffet. Parking was a big plus.
Leisure Family
10/10
Exceptional
08 Oct 2019
Verified traveler
Beautiful, great location, amazing staff! We will stay again in the future.
Leisure Partner
8/10
Excellent
30 Sep 2019
Verified traveler
Great location, friendly staff. Loved the historical charm of the hotel. It was close to the lake, downtown, church and the train station too.
Leisure Partner

Location & surroundings

International Au Lac Historic Lakeside Hotel
Via Nassa, 68, Lugano, Switzerland

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International Au Lac Historic Lakeside Hotel

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