Name: Suitenhotel Parco Paradiso
Address: Via Carona, 27, Lugano-paradiso, 6900, CH

10/10

Exceptional

27 Jun 2026

Zheng

The room was spacious and beautiful, offering a stunning view. Breakfast was excellent. The dinner service was wonderful with an equally amazing view, just the food is not the best. However, given that it was included in the half-board rate, it was perfectly acceptable. A quick tip: the train station is only a two-minute walk away, but be sure to ask the front desk for directions, instead of following Google Maps.

Family_with_children

10/10

Exceptional

16 Jun 2026

Lucas

All staff really welcoming and friendly

Friends_and_family Family

2/10

Poor

17 May 2026

Simon

overall by a poor experience at this hotel, I think the staff Ben the real letdown very unhelpful in all my engagements with them, hotel in generally poor condition

Self

10/10

Exceptional

04 Feb 2026

Alessandro

After coming to Lugano many times a year for more than 15 years, I discovered what is the best place to stay.

Where do I start? The Havana Deck Cigar4 Lounge overlooking the Lake or the Japanese Restaurant? The room was spotless with Personal AC, Japanese bidet in the toilet, out-of-this-world water pressure, breathtaking views, your own balcony with lounge chairs overlooking the lake, super comfy mattress and pillows. and last but not least the hotel cat Aki, which means Autumn in Japanese!

Business

10/10

Exceptional

26 Nov 2025

Lindsay

Luxury! The suite was beautiful and comfortable. Our patio had a gorgeous view of the lake and city. I would have loved to stay longer. Aside from being fairly near the train station and the Italian restaurant across the way, there isn't much nearby. We did hike the trail behind the hotel to the top of the mountain, and that was lovely. The receptionist was very helpful in coordinating and explaining our transit options to Lake Como.

Leisure Family

10/10

Exceptional

07 Oct 2025

Brandon

Very nice hotel. The view from our room was incredible and the room was very large and nice. Essentially an apartment. The hotel has a couple of restaurants we did not make it to and a cool bar with a great view. There is a train station pretty close by, but you do need to go up and down a big hill to get to anything if walking.

Leisure Partner

10/10

Exceptional

21 Sep 2025

Sandra

Excellent hotel and the service was impeccable. Greatly appreciated the upgraded room - totally unexpected.

Leisure Partner

10/10

Exceptional

18 Sep 2025

Yura

Excellent hotel and stuff

Leisure Friends

10/10

Exceptional

25 Aug 2025

Leah

Delicious and abundant gourmet breakfast

Leisure Partner

10/10

Exceptional

14 Aug 2025

anna

Beautiful location on the hillside overlooking Lugano lake. Suite was lovely and had a pull down bed in living area, not a sofa bed as described, which was a bonus. Meals and drinks in the hotel were expensive but there are other options in the nearby town. Didn't want to leave!

Leisure Friends

8/10

Excellent

25 Jul 2025

Atiya

Lugano is a beautiful place and this hotel was in a gorgeous location perched on a hill. The staff were helpful with directions to and from sights. The room itself was nice and spacious and felt clean. It was not cheap but the again most things in Switzerland are not cheap. The only disappointment was the toilet seat in the bathroom was an improper fit- it was too small for the bowl and was not stable. The pool was nice but small- would’ve been nicer if it was outdoors in the glass sliding doors were kept open during the day as the weather was so beautiful. Our stay in Lugano was pleasant and we had a lovely time there.

Leisure Family

8/10

Excellent

17 Jun 2025

Paul

Lovely view over the lake, peaceful and relaxing stay

Leisure Partner

10/10

Exceptional

05 Jun 2025

Alaa

Wonderful and classy hotel, clean and save, breakfast with lake view, I recommend it.

Leisure Family

10/10

Exceptional

03 Jun 2025

Matthew

Fantastic staff, fantastic bar, fantastic hotel.

Leisure Partner

8/10

Excellent

02 Apr 2025

Anish

We had the penthouse suite and it was amazing. The view is incredible and the suite is large with a big balcony accessible from both the master bedroom and the sitting room. The second bedroom was on the smaller side. The only odd thing was only a standing shower in the master but a great larger bathroom for the second bedroom.

The place is well maintained and clean (other than the balcony which was a bit rough but the view made up for it).

Breakfast was good and again the view from the restaurant was great.

Parking is on site both outside and in a garage for a nominal fee.

Paradiso train station is a 5 min walk (but up and down quite a few stairs). Most places were an easy walk so the location is great. Just keep in mind it is hilly so short walks can be tiring.

Front desk was very helpful and helped plan things to do around the area.

Great stay!

Leisure Family

10/10

Exceptional

16 Oct 2024

Mark

First class service & facilities

Leisure Partner

6/10

Pleasant

21 Sep 2024

Tony

Bathroom was awful. I almost tripped and fell down. We wanted free standing shower and they didn’t have that. Receptionist had no clue about local attractions, places to see.

Partner

10/10

Exceptional

01 Sep 2024

Douglas

Lovely quiet hotel situated in a neighborhood about Lugano.

Leisure Family

8/10

Excellent

05 Aug 2024

Ashley

My Family and I came to stay in July. The hotel was very clean, and safe. Staff were very friendly and very helpful. Came with two small children, so the indoor pool was attractive for them, however, exciting is an outdoor pool. Will utilize their spa and gym facilities, which were also good. Downside to the gym, is that there is no central air, therefore can get very stuffy running on the treadmill. No water is provided at the gym.
Overall pleasant day.

Leisure Family_with_children

10/10

Exceptional

04 Aug 2024

Marissa

Great view, good food, kid Fri

Leisure Family_with_children

10/10

Exceptional

16 Jul 2024

James

Great place if coming to Lugano. Would definitely stay again

Leisure Partner

6/10

Pleasant

05 Jul 2024

Alexander

Good location, booking for spa not worth it since it closes very early 19:00, basically not usable if you want to have dinner after check in. Kinda disappointing for a “spa hotel”

Leisure Family

10/10

Exceptional

03 Jul 2024

Stefano

Amazing property. A different level altogether. Incredible views, breakfast and staff. Very new rooms.

Leisure Family_with_children

10/10

Exceptional

11 Jun 2024

Robert

Love Lugano

We were visiting places that Avatar Meher Baba visited inn Switzerland. Suitenhotel Parco Paradiso hotel is very reasonable and clean, with extremely efficient staff. We were very impressed by their staff's ability to communicate. I didn't need to use my Creole of French and Spanglish.
What really impressed us was the hotel's arrangement with Swiss trains. Staff gave us tickets with QR codes such that we rode free anywhere in the Kanton. Laundry service was also efficient. And the train station us a five-minute walk!

Partner

10/10

Exceptional

07 Jun 2024

Fadi

It was a coincidence to book at this hotel and it was one of best things happened in our vacation. The lake view was amazing.

Leisure Family

10/10

Exceptional

20 May 2024

Lisa

Great stay

10/10

Exceptional

24 Apr 2024

John

Parco Paradiso Delivered!

This hotel was a great value, great location, great service. The rooms were incredibly large, the breakfast was first class and the amenities were great, including sauna and steam. No brainer value in one of the most beautiful places in the world

6/10

Pleasant

20 Mar 2024

Matthew

Good room, but does not equal the price.

I’ve stayed at many high end hotels and this is NOT one. It is good and no complaints, per se, but it is priced at a 4 or 5 star hotel and it is neither. On top of the already high price for the penthouse suite, when we arrived, they charged $95 USD each for my two children, despite me including them on the initial reservation with hotels.com. I’ve stayed at The View in Lugano for the same price and it is much, much better. Go there.

Friends_and_family Family

10/10

Exceptional

10 Oct 2023

Dr

Pleasant experience

Second stay here in a year, clean hotel with pleasant and efficient staff.
Would stay here again

Partner

10/10

Exceptional

17 Sep 2023

Martin

Great position, nice hotel with view over Lake
Nice area - very good Reception and Dining Staff
All in all a great stay

Leisure Partner

10/10

Exceptional

12 Sep 2023

Erin

It’s not in the city but transit for bus and trains are very close. Highly suggest a taxi or hotel shuttle if coming in on the train, very uphill. Property is very well kept, beautiful landscape, staff is helpful and nice. Bed was comfortable and large room if you get the suite.

Leisure Partner

10/10

Exceptional

09 Aug 2023

Michelle

Very nice! Beautiful lake view.

Leisure Family_with_children

10/10

Exceptional

25 Jul 2023

Theodore

Super friendly staff and a fantastic location with just a short walk to town or the train station. Great views of the lake and easy on-site parking. The property and decor are a bit dated but in excellent condition and very clean, and the pool is indoor only and not that appealing in the summertime.

Leisure Family

6/10

Pleasant

25 Jul 2023

james m

Just OK overall

Hotel is ok, not sure it’s worth 4 stars, rooms and common areas are a bit dated, room size is good, pool area just ok, with very uncomfortable loungers. Location is close to Lugano but not in. They charge extra for use of the kitchenette in the room, had never seen that before.

Partner

10/10

Exceptional

11 Jul 2023

Denisse

Perfect for us and staff very attentive.

Leisure Partner

8/10

Excellent

11 Jul 2023

Taylor

Its a nice place. Wish the pool was open later on hot summer days...

10/10

Exceptional

03 Jul 2023

Darya

Great view

10/10

Exceptional

22 May 2023

Paul

Quiet property at a good location. The rooms were very nice; we had one with a balcony overlooking the lake. The cigar bar at the hotel was excellent, good selection of cigars and the bartenders made great drinks.

Leisure Family_with_children

10/10

Exceptional

15 Jan 2023

Eileen

Beautiful view. Good if you wish to slow down and chill. Big room.

Friends_and_family Family

4/10

Poor

10 Oct 2022

Rolandas

No drinking watter in the pool area, no tea, no water nothing.

Changing rooms far away and to small

The beds are not comfortable to sleep in. to hard and to old.

The staff is pretentious and not friendly.

neve ever

Leisure

10/10

Exceptional

15 Sep 2022

Aviva

The property is gorgeous with a view above the Lake. Very well located. Transportation for those who can’t walk up hills. The rooms were very spacious with room for an entire family. Food was good. Breakfast a bit pricey.

Leisure Family

10/10

Exceptional

05 Sep 2022

Reza

Beautiful hotel with fantastic views of the city of laguna. Quick walk to the lake front and the train station. It was a 4 min train ride from the main train station. Great breakfast buffet!

Business_and_leisure Family

4/10

Poor

18 Aug 2022

Coulter

Hotel was great. We went to the restaurant on property and had their Japanese themed dinner. They brought the bill out for 6 adults and 4 children for $1800. The other parties in our group paid the bill. When I reviewed the bill the next day I noticed about $400 worth of items that were neither ordered or delivered to the table. When I called the hotel they said they checked with the waiter and the chargers were accurate. Beautiful view from the hotel but I would never stay there again.

Leisure Family

10/10

Exceptional

14 Aug 2022

Alexey

and the view is great

Business_and_leisure Self

4/10

Poor

04 Aug 2022

Brian

The hotel is very chopped up. No map or explanation is given about the hotel. I did not see a outdoor area or outdoor pool, no place to get sun. Views are obscured by the rooflines and off to the side unless on a top floor. First room was dark & dungeon like on the entry level floor. I am a Hotels.com Gold member. The gym is TERRIBLE! Appalling gym this day & age. No foam rollers, no Bosu, no TRX, no incremental light weights for women etc. Restaurant is nice but twice in three nights I had an upset stomach and I never get upset stomach. I believe the ingredients are low quality...Other than that the rooms were fine & clean. Staff was friendly... Elevator under repair at check-out time.

Business

8/10

Excellent

13 Jun 2022

Najib

Its a great location close to all.

Business_and_leisure Self

10/10

Exceptional

02 May 2022

MARY

It was very nice however the dining opportunities were very limited in the hotel and the only bar was a cigar bar.
Breakfast was amazing though and very conveniently located for getting around.

Friends_and_family Family

10/10

Exceptional

14 Jul 2021

Verified traveler

Great hotel !

10/10

Exceptional

17 Mar 2021

Verified traveler

Excellent hotel, very well located in the upper part of Paradiso, a few minutes walk from the lake. Great view (the lake view room is more expensive, but worth it!). We had full board due to the pandemic, but the restaurant is good. Our room was large and well appointed with a balcony. Don't miss the bar with its incredible view over the bay of Lugano, plus the staff is really nice, without fuss. We will definitely return.

Leisure Partner

6/10

Pleasant

07 Dec 2020

Matthias

Lakeview but no view of the lake

Everything was very nice, but we had the lakeview room, without a lake in our view.

Partner

10/10

Exceptional

11 Feb 2020

Nick

Amazing View of the Lake and mountains. Nice balcony

Leisure

10/10

Exceptional

06 Feb 2020

Paulo

As soon as we walked into our room, our jaws dropped. The views from the room were absolutely amazing. As if the views were not enough, the hotel room was spacious, the bad was very comfortable (we slept within 10 minutes of getting into bed), and the bathroom was very clean. The hotel has an indoor swimming pool in a beautiful space with a view of the lake. Breakfast was good too.

The only very minor thing we disliked was walking down to the bus station and then walking back up. The walk is a little intense if you are carrying luggage or a heavy backpack (I had my photo and video gear in the backpack).

The hotel is located within walking distance of some tourist points and within minutes if you take the bus to the rest of the city.

I strongly recommend this hotel. For the price, it's probably one of the best deals you can find.

Leisure Partner

8/10

Excellent

28 Dec 2019

cynthia

Lovely place

Stay was good but the location is hard to get up the hotel as the road is stiff. They have free shuttle but was not inform so we have to carry our luggage up. :-( other than that everything is good

Friends_and_family Family

10/10

Exceptional

04 Dec 2019

samantha elisabeth

location and comfortable hotel

The hotel location was really good, the views from the room of the lake and mountains were unreal. The rooms had a lot of space, very clean and comfortable. The staff were super friendly and helpful, The only downside was that the breakfast was very limited. There wasn’t much to choose from but even though the food was nice.

Friends_and_family Family

10/10

Exceptional

10 Oct 2019

Verified traveler

Beautiful views and helpful staff. Nice rooms. Restaurants nearby are quite good. Train and bus accessible, and free parking.

Leisure Partner

10/10

Exceptional

19 Sep 2019

Lyn

The hotel staff were very friendly and helpful. They gave me an upgrade to a beautiful suite with a view to the lake. In case you have a car, they have parking for the guests. Excellent stay. Highly recommend

Leisure Partner

2/10

Poor

18 Sep 2019

Verified traveler

Well below expectations

Location was deceiving as it was well out of the way. Although close to the train station, accessing the property was very difficult on foot and with luggage. Unbeknownst to us, there was a rear entrance that was not mentioned but that is also a rather steep flight of stairs. Once taking this path, you feel as though you are walking through a basement. There’s no sign to access the rear entrance and that it leads to the train. This portion also seems completely unused as you can see there’s a racquetball court that’s abandoned. The hotel itself seems like they’re cutting corners on updating and renovating. For example, the room has a kitchen which is blocked by wood panel nailed to the wall, the bathroom has a shower head that is below an average person’s height, the WiFi was intermittent at best. All of this would be understandable if the hotel wasn’t rated as a 4 star renovated property in a great location. All in all, it was overpriced. If we had known, we would have stayed in Lugano.

Partner

10/10

Exceptional

11 Sep 2019

Verified traveler

Everything was great. Nice breakfast, including champagne,

Leisure Family_with_children

8/10

Excellent

10 Sep 2019

Verified traveler

Great hotel but consider Lugano instead

The hotel is quite clean and service is great (once you’re inside) however the local area is very quiet and feels quite dangerous to be out at night. We arrived from north Switzerland with two big bags of luggage on the train and called the hotel for a shuttle bus or assistance and they told us there was a back entrance which was a shortcut to the hotel from the station. Little did we know that there was about 50 stairs to climb to get to the hotel. If you go around the front it is also up hill but no stairs - just be prepared if you have luggage.

Partner

10/10

Exceptional

02 Sep 2019

Verified traveler

Good place, lovely view, just had to wait for a long time for someone to attend to me for breakfast order.

Leisure Self

10/10

Exceptional

26 Aug 2019

Verified traveler

Staff were great, they were friendly and very attentive. Our room was large and comfortable, perfect for two adults and two kids. Overall we had a great stay and wonderful time in Paradiso-Lugano.

Leisure Family_with_children

8/10

Excellent

20 Aug 2019

Verified traveler

Great views, comfortable room, excellent breakfast. Pool was lovely and very quiet. Shame we couldn’t check in until after 3pm despite arriving at 12.30 after a long journey and then going out for lunch. Not easy with a buggy getting down to the bus stop - lots of steps!

Leisure Family_with_children

8/10

Excellent

15 Aug 2019

Verified traveler

Not enough amenities such as towels

Breakfast excellent

Staff treatment very good

Location very good

Family’s hotel ? ( yes )

Leisure Family

6/10

Pleasant

30 Jul 2019

Verified traveler

Not worth it !

The view from our room was amazing. The bar in the hotel was very disappointing; trying too hard to be a 5 star! The restaurant is very expensive, and the food does not meet the price. My husband was asked to change from dressing sandals to shoes at 4 pm at the Havanna Deck , were young clients were wearing dirty shoes and baseball caps ; not to mention a several female clients with open style sandals /shoes as well ..... Very disappointing after paying so much money for it. Switzerland is a beautiful country, but with the money used there ; we could've had a real 5 start treatment anywhere else in the area! (Switzerland was our 3rd destination on our 5 countries journey).

Partner

10/10

Exceptional

27 Jul 2019

Sarah

Amazing property

Amazing staff amazing food beautiful place

Family

10/10

Exceptional

11 Jul 2019

Verified traveler

Spacious room, with a nice view of the bay of Lugano, convenient parking, attentive staff and a delicious breakfast were the highlights.

Leisure Family

10/10

Exceptional

06 Jul 2019

Fahim

The hotel was amazing. Felt more like a 5 star property with great reception area and decor throughout the hotel. The breakfast was excellent with an outside terrace and good buffet. Rooms were very spacious and over looking the lake. Great bar at the hotel as well. What i didnt like was location (far from town center). Another issue is that its very difficult to walk to the main street from the hotel as you have to leave the back entrance and walk down a lot of steps to either catch the bus or train. We ended up taking taxis which turned out to be expensive.

Leisure Family

10/10

Exceptional

05 Jul 2019

Melanie

Great place to stay

It was such an amazing stay! People were so nice and room was so comfortable.

Partner

10/10

Exceptional

29 Jun 2019

Doron

Best

We have enjoy the hotel in every aspect.great hotel, so beautiful

Friends

2/10

Poor

28 Jun 2019

Robert

Checked in at 7 o’clock at night. Took a bus to the center of town for dinner. Came home and the hotel had no water. Told us it would be on in two hours. Came on 12 hours later. Unhappy with how they handled the situation.

Partner

10/10

Exceptional

21 Jun 2019

Verified traveler

We arrived at the hotel at a relatively early hour, checked in and left our luggage in the hotel.
After a day of sightseeing in the area we returned to the hotel.
The receptionist took us to the room and only after they entered the room did she say,
\"We gave you an upgrade.\"
We are left speachless, a stunning suite, 2 rooms, 2 bathrooms, living room and a huge balcony with sunbeds overlooking the wonderful view of Lake Lugano.
Comfortable beds, perfect cleanliness, excellent breakfast, very varied, on a terrace that also overlooks the wonderful view.
Excellent hotel.

Friends

10/10

Exceptional

12 Jun 2019

Verified traveler

A great stay for a comfortable getaway

Everything about the hotel was simply amazing... whatever it is you can think if they did it great! The staff was very hospitable, welcoming and knowledgeable. They provided us great tips about what to do in Lugano and neighboring Italian cities as well. The room was very clean and had a great clean bathroom. The location was also very nice and neat from downtown Lugano.

Friends

6/10

Pleasant

30 May 2019

Panagiotis

A nice hotel with a bad view.

The hotel was very nice, in a amazing location and that was the reason that it was selected for our stay. The view from the hotel in the photos displayed in the web page was spectacular. Unfortunately the room provided to us had no view at all. We have offered an upgrade of the room, but still the lack of view to the Lugano lake was disappointing!

Family

10/10

Exceptional

29 May 2019

Clark

Awesome stay

It was an amazing stay. Room was spotless. Location is good. Excellence customer service. Wifi need some upgrade. It was very slow and sometimes can't connect to it due max number of people connected. Overall. Im a happy customer and totally recommend this hotel.

10/10

Exceptional

22 May 2019

ellen

Perfect first night of our honeymoon! Wonderful stay!

Partner

8/10

Excellent

15 May 2019

Lori

Lovely hotel with great views of Lugano. We chose this hotel in part because they supposedly offered train station pick up. When we called from the station, we were told no staff were available and to take a taxi because it would be too difficult to walk uphill with our luggage. We assumed the hotel would reimburse us for the taxi (18CHF for a one minute ride!!!!), but, that was not the case. So, beware!!! Call we’ll in advance if you expect to be picked up!

Partner

6/10

Pleasant

18 Feb 2019

James

Hotel location, room condition and service was good. Cigar lounge and restaurant was good as well. WiFi was poor and since this was a business/personal trip it was a waste of time and money.

10/10

Exceptional

30 Jan 2019

Verified traveler

The view was excellent! Would recommend to anyone and I will be back

Leisure Family

10/10

Exceptional

20 Jan 2019

Giovanni

Very attentive and polite personal

10/10

Exceptional

28 Dec 2018

Verified traveler

Everything. Simply amazing hotel. I wished I could have stayed longer.

Business Family

8/10

Excellent

27 Dec 2018

T

Friendly family hotel ,pleasant swimming pool and wellness , nice breakfast included , a great location.

10/10

Exceptional

08 Dec 2018

Verified traveler

Wonderful hotel. Staff is exceptional and restaurants are fabulous!

10/10

Exceptional

06 Dec 2018

Judy

Good location, GREAT view!

Hotel was great. We checked in and was upgraded to a suite with beautiful views (with a large balcony) of Lake Lugano. The suite didn't have a kitchen/kitchenette but the breakfast area was filled with variety of things to eat/drink (service sometimes was a bit slow to get cappuccino so be prepared).
Our suite was one of two on the floor so it was super quiet. Amenities were good; wish there was a kettle to make some tea and/or nespresso machine for coffee though. Bed was SUPER comfy. Living room was spacious (maybe can use bigger sofas??). Bathroom was clean. Wifi was spotty in the suite. Hotel staff was very friendly and helpful. One thing bummed me out was that the bar was also a smoking lounge. I wanted to hang out for some tea and snacks and enjoy the lovely view but couldn't because I'm pregnant and the smoke. But if you're a smoker or can take the smokey room, lucky you. Location of the hotel was up on a hill, but you can walk through the hotel and in the back of the hotel, down the stairs (lots of steps) is a bus stop. Or you can walk a few minutes down to the lake. We didn't eat at the restaurants in the hotel, but every night we were there, they were full of people; reservations were suggested.

Partner

10/10

Exceptional

11 Nov 2018

Glenda

Luxury stay

Beautiful hotel with amazing views over the lake. Excellent service, breakfast and room. Out of Lugano central so a 30 minute walk in and also on a steep hill but public transport close by if you are not a walker.

Partner

10/10

Exceptional

18 Oct 2018

Kuranosuke

The room was very spacious, super clean and comfortable.
Friendly staffs and good breakfast buffet.

10/10

Exceptional

06 Oct 2018

Verified traveler

Property is resort like in feel and perceived quality. Best nights sleep we have had in a week touring Europe

4/10

Poor

23 Sep 2018

Abdulaziz

Outdated hotel

The WiFi was very slow, and the suite that I booked was musty smell and very outdated. The restaurant was dirty
and the carpet in reception very threadbare. Very poor breakfast with no selection. The property was is in need of a renovation.
Staff are very rude and slow, the charged me CHF 20 per night for my daughter - 4 years, however, the suite was suitable for 4 adults with 2 extra existing beds.
Overall, cleanliness, facilities and staff all way below the average.

2/10

Poor

28 Jul 2018

Verified traveler

Staff was rude and extremely unhelpful after we expressed our disappointment with our room.

10/10

Exceptional

25 Jul 2018

Nathan

Nice hotel and staff, very clean and very good amenities

10/10

Exceptional

21 May 2018

Oksana

Lovely long weekend stay!!

Lovely hotel on top of the hill (be prepared to walk up and down a bit). We stayed there for a long birthday weekend. Got upgraded to a room with a balcony overlooking the lake which was absolutely amazing!! We used the hotels pool, small gym (won’t be suitable for more than 2 people at a time), solarium - all was good. The real highlight for us was it’s Havana deck bar, they’ve got an impressive collection of cigars!! Great service as well.

Partner

8/10

Excellent

07 May 2018

Ebrahim

A very pleasant stay

The hotel was very nice. recently refurbished.We had a room overlooking the city and the lake. The only thing, which was not the fault of the hotel, was that guests go onto balconies to smoke which drifts into the rooms.
However, the hotel had 2 nice restaurants serving Japanese and Mediterranean food.
Wifi needs to be upgraded as it was very erratic.

Partner

8/10

Excellent

04 Jul 2026

Lars

X

10/10

Exceptional

21 Jun 2026

Remo

Wir sind sehr zufrieden mit dem Standort, Zimmer und dem Personal. Das Essen war sehr gut.

Partner

10/10

Exceptional

11 Jun 2026

René

Sauberes, schönes und grosses Suitenzimmer mit Balkon und tollem Blick auf Lugano und den See. Sehr freundliches und speditives Personal. Sehr gutes und abwechslungsreiches Frühstücksbuffet, mit vielen abwechslungsreichen Variationen (z.B. diverse Eierspeisen). Sehr empfehlenswert!

Partner

10/10

Exceptional

28 Apr 2026

Roger

Absolutes Top-Hotel. Die Lage mit dieser tollen Aussicht ist sensationell. Die Mitarbeiter im Hotel sind sehr freundlich. Die beiden Restaurants sind ausgezeichnet. Das Frühstücksbuffet ist reichhaltig und ist schön angerichtet. Der Saunabereich, das Fitnesscenter sowie das Hallenbad sind einwandfrei und sehr sauber. Die Zimmer sind grosszügig und bieten einen guten Komfort. Wir waren absolut zufrieden.

Partner

8/10

Excellent

27 Apr 2026

Korhan

Das Hotel ist sehr sauber. Die Restaurantterrasse hat einen wunderschönen Ausblick auf den See, die Berge und die Stadt.
Das Personal am Restaurant war sehr hilfsbereit und freundlich. Das Frühstücksbuffet war grossartig.
Das Nachtessen war eher mässig.

8/10

Excellent

28 Mar 2026

CAROLINA

Hotel com boa estrutura e equipe super atenciosa. Opções de restaurantes no próprio hotel maravilhosas. Está localizado no alto e por isso para ir a pé ou pegar transporte público pra o centro é preciso passar por uma longa escadaria.

Friends_and_family Family

8/10

Excellent

26 Mar 2026

Roland

Suite mit Seeblick (Nr. 212) war gross und sehr sauber. Betten waren gut, wir haben sehr gut geschlafen. Blick auf See ist wegen hohem Wohnhaus vor Hotel und tiefer Etage von Suite (1 Stock unter Reception) sehr eingeschränkt. Ende März hat Sonne leider nie auf Balkon geschienen.

Partner

10/10

Exceptional

22 Feb 2026

Marcel

Komme immer wieder, weil einfach perfekt

Partner

10/10

Exceptional

17 Feb 2026

Gabriela

Das Frühstück war super.