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Resort Collina d'Oro - Hotel & Spa
Lugano · Switzerland
Via Roncone, 22View location
9.2/10Excellent187 Reviews
Cleanliness9.6/10 9.6
Service9.2/10 9.2
Comfort9.4/10 9.4
Condition9.4/10 9.4
Location7.6/10 7.6
Neighborhood9.2/10 9.2
Amenities9.4/10 9.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Resort Collina d'Oro - Hotel & Spa
The Resort Collina d'Oro is located on the charming hill of the same name, just minutes from Lugano. This enchanting landscape, bathed in sunlight throughout most of the year, offers breathtaking panoramic views of the lush greenery and the clear waters of the lake.
It's a piece of heaven that has inspired writers and artists, including Nobel Prize winner Hermann Hesse, who resided here for over 40 years.
Guests can choose from 16 double rooms and 30 elegantly furnished suites, each offering a warm, stylish atmosphere and stunning panoramic views of the surrounding 25-hectare park. The resort's Spa and Fitness Centre, immersed in nature and tranquility, is the ideal place to unwind.
It features indoor and outdoor pools, a Turkish bath, Finnish sauna, multi-sensory showers, a Kneipp path, and a modern gym with a personal trainer and state-of-the-art Technogym equipment. Within the 1, 000-square-meter spa, numerous treatment rooms offer a variety of massages, beauty treatments, and relaxation therapies.
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The hotel restaurant provides a refined Mediterranean menu featuring seasonal vegetables from the resort's organic garden and an exclusive wine list, including the 'Collina d'Oro' red wine produced from the resort's own vineyard.
The Resort Collina d'Oro also offers two modern, fully equipped meeting rooms and a Residence featuring elegant furnished and unfurnished apartments for sale or short and long-term rental, providing an ideal solution for those seeking privacy with the convenience of hotel services.
Located in Collina d'Oro, Collina d'Oro Resort & SPA is a 4-minute drive from Hermann Hesse Museum and 7 minutes from Lake Lugano. This family-friendly hotel is 4.5 mi (7.3 km) from LAC Lugano Arte e Cultura and 4.6 mi (7.4 km) from Via Nassa.
Make yourself at home in one of the 46 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Collina d'Oro? This hotel has 570 square feet (53 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Parking height restrictions apply
Professional property host/manager
Pets allowed
Only dogs are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 14 years of age.
- Tourism fee: CHF 0.15 per person, per night
We have included all charges provided to us by the property.
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You need to know
- The seasonal pool will be open from June to September.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
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Optional fees
- Fee for buffet breakfast: approximately CHF 35 for adults and CHF 25 for children
- Covered self parking fee: CHF 25.00 per day
- Covered valet parking fee: CHF 25 per day (in/out privileges)
- Pet fee: CHF 30 per pet, per day
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CHF 100.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
German
English
Italian
French
Spanish
Nearby attractions
Lake Lugano
2.4 km / 1.5 mi
Casa Camuzzi
2.7 km / 1.7 mi
Hermann Hesse Museum
2.7 km / 1.7 mi
MASILugano Museum of Art of Italian Switzerland
7.2 km / 4.5 mi
Giancarlo and Danna Olgiati Collection
7.2 km / 4.5 mi
LAC Lugano Arte e Cultura
7.3 km / 4.5 mi
Via Nassa
7.4 km / 4.6 mi
Santa Maria degli Angeli
7.4 km / 4.6 mi
Chiesa di Santa Maria degli Angioli
7.4 km / 4.6 mi
San Lorenzo Cathedral
7.7 km / 4.8 mi
Piazza della Riforma
7.8 km / 4.8 mi
Parco Ciani
8.1 km / 5 mi
Palazzo dei Congressi
8.6 km / 5.3 mi
Villa Ciani
8.6 km / 5.3 mi
University of Lugano
8.7 km / 5.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2013
- Year of most recent renovation: 2013
- Number of floors (main building): 7
- Double rooms: 16
- Junior suites: 8
- Suites: 20
- Executive rooms: 2
- Accessible rooms: 4
- resort
- American Express
- JCB
- Diners Club
Show 70 more facilities & services
- MasterCard
- Visa
- Visa Electrón
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Golf course
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Local and international calls
- Transfer service
- Room service
- Laundry serviceExtra charge
- Babysitting serviceExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Cloakroom
- Lift access
- Garden
- Terrace
- Sun terrace
- Gym
- Newspapers
- Luggage room
- Dining area: 1
- Library: 1
- Electric kettle
- Restaurant
- Non-smoking area
- Poolside snack bar
- Air conditioning in Restaurant
- Conference room
- Meeting room: 2
- Projector
- PrinterExtra charge
- PhotocopierExtra charge
- FaxExtra charge
- Indoor heated pool: 1
- Outdoor heated pool: 1
- Sun loungers
- Parasols
- Children playground
- Sauna
- Turkish bath (hamam)
- Solarium
- Massage
- Spa treatments
- Beauty salon
- Spa centre
- Breakfast
- Breakfast served to the table
- Continental breakfast
- À la carte lunch
- À la carte dinner
- Half board without drinks
- Full board without drinks
- Gluten-free meals
- Vegetarian meal
- Snacks
- Identification card at arrival
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE DELUXESUITE • DELUXE • 1 Bedroom • 70 m²SUI.DX
Room overview
Non-smoking room- Room size
- 70 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Rollaways on demand
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Smoke detector
- Electric Kettle
- Housekeeping
- Towel menu
- Plug adaptor
- Dishwasher
- Satellite TV
Show all 33 amenities
- Make-up mirror
- Slippers
- Bathrobes
- Desk
- Toiletries
- Extra beds on demand
- 220V power supply
- Turndown service
- Cot on demand
- Pillow menu
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Living room: 1
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Tea and coffee making facilities
- Fridge
- Kitchenette
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Shower
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResort Collina d'Oro - Hotel & Spa
SUITE DELUXE
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 70 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Rollaways on demand
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX
Room amenities
- Bathroom
- Smoke detector
- Electric Kettle
- Housekeeping
- Towel menu
- Plug adaptor
- Dishwasher
- Satellite TV
- Make-up mirror
- Slippers
- Bathrobes
- Desk
- Toiletries
- Extra beds on demand
- 220V power supply
- Turndown service
- Cot on demand
- Pillow menu
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Living room: 1
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Tea and coffee making facilities
- Fridge
- Kitchenette
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Shower
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResort Collina d'Oro - Hotel & Spa
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXESUITE • DELUXESUI.DX-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResort Collina d'Oro - Hotel & Spa
SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXE WITH KITCHENETTESUITE • DELUXE WITH KITCHENETTESUI.DX-KT
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResort Collina d'Oro - Hotel & Spa
SUITE DELUXE WITH KITCHENETTE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-KT
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE WITH KITCHENETTEJUNIOR SUITE • WITH KITCHENETTEJSU.KT
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResort Collina d'Oro - Hotel & Spa
JUNIOR SUITE WITH KITCHENETTE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KT
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResort Collina d'Oro - Hotel & Spa
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIORSUITE • SUPERIORSUI.SU-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResort Collina d'Oro - Hotel & Spa
SUITE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResort Collina d'Oro - Hotel & Spa
Double or Twin SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResort Collina d'Oro - Hotel & Spa
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResort Collina d'Oro - Hotel & Spa
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH KITCHENETTESUITE • WITH KITCHENETTESUI.KT
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResort Collina d'Oro - Hotel & Spa
SUITE WITH KITCHENETTE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KT
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Resort Collina d'Oro - Hotel & Spa
75
reviews shown
Michael
Great hotel BUT........
They are very proud about their location.
The swimming pool is in a fabulous location but the huge hedges all around obscure what could be a glorious view.
The garden bar is great with good staff but again the view is obscured by hedges.
The terrace restaurant is fabulous but again with the view obscured.
I don't understand why the management have willingly destroyed the hotel's greatest asset.
Please explain.
They are very proud about their location.
The swimming pool is in a fabulous location but the huge hedges all around obscure what could be a glorious view.
The garden bar is great with good staff but again the view is obscured by hedges.
The terrace restaurant is fabulous but again with the view obscured.
I don't understand why the management have willingly destroyed the hotel's greatest asset.
Please explain.
Josh
Really good stay! I felt some of the staff weren’t very accommodating as I had just come from Swiss diamond and had a slightly elevated experience. One negative I will give this is this place gatekeeps water worse than I’ve seen for a 5 star hotel across Europe. For a 2 day stay I spent $211 on just water… and yes you can drink the tap water but I shouldn’t be expected to fill from the bathroom sink the entire time. The restaurant staff weren’t wonderful and they’re the main reason I kept this at a 4. I think if you bring a case of waters to the hotel it probably will be wonderful but paying $10 every time I was thirsty stung a bit.
James
Really nice place with beautiful views over the region. The staff were lovely and the room service dinner I had was excellent and reasonably priced (even for Switzerland). I highly recommend for a relaxing day or two in a surreal setting.
David
Amazing staff very helpful wonderful stay
elizabetta
Clean and super nice!
Jean
Great property cleaned and sofisticated. Breakfast incredible. Only negative point far from the lake.
CHRISTINE
This incredible hilltop resort exceeded all expectations. The facility was top quality, the rooms were impeccable, and the staff was fantastic. The views were absolutely stunning, and the breakfast buffet was one of the best ever. We didn't want to leave!
Tracy
Absolutely beautiful resort in a quiet town away from it all. Staff is amazing. Loved the small but tasty breakfast included with the stay. Wonderful spa that was also included with the stay. Neither the indoor nor outdoor hot tub/jacuzzi was open which was very disappointing. You must have a car if you plan on exploring any other ares of Lake Lugano.
Gregory
Excellent resort
yehiel
Very nice and quiet place, the rooms and the shower are comfortable.
Tomas
Super nice staff, well maintained and clean hotel. Locations is amazing if you have a car.
Brandon
Beautiful hotel
Verified traveler
Unacceptable! Cigar Smoking at Breakfast...
Our recent stay at this so-called 5-star hotel was a complete disaster, all thanks to the outrageous allowance of cigar smoking during breakfast. It’s absolutely baffling that any hotel, let alone one claiming to be of high caliber, would think it’s okay to let guests light up cigars in a communal dining area.
The experience was made even worse by the appalling attitude of the staff. When I initially complained about the unbearable smoke, the waiter casually dismissed my concerns, acting as if I was overreacting. When I persisted, he had the audacity to say, “If I work here and have to deal with this daily, so can you.” Seriously? This level of disregard for guest comfort and health is inexcusable.
The entire breakfast was ruined. The air was thick with smoke, making it impossible to enjoy the food or even breathe comfortably. The smell clung to our clothes and hair, making us feel sick for the rest of the day. I can't believe I spent so much money to be treated so poorly and subjected to such a toxic environment.
Avoid this place if you care at all about your health and comfort. This is far from a luxury experience—it's more like a nightmare. We won’t be coming back, and I strongly advise others to stay away unless you enjoy breathing in second-hand cigar smoke with your morning coffee.
The experience was made even worse by the appalling attitude of the staff. When I initially complained about the unbearable smoke, the waiter casually dismissed my concerns, acting as if I was overreacting. When I persisted, he had the audacity to say, “If I work here and have to deal with this daily, so can you.” Seriously? This level of disregard for guest comfort and health is inexcusable.
The entire breakfast was ruined. The air was thick with smoke, making it impossible to enjoy the food or even breathe comfortably. The smell clung to our clothes and hair, making us feel sick for the rest of the day. I can't believe I spent so much money to be treated so poorly and subjected to such a toxic environment.
Avoid this place if you care at all about your health and comfort. This is far from a luxury experience—it's more like a nightmare. We won’t be coming back, and I strongly advise others to stay away unless you enjoy breathing in second-hand cigar smoke with your morning coffee.
Tommy
It was extremely loud from a big party and it lasted till past 1am, kids couldn’t sleep at all. Also, complained that the shower smelled like a clogged sewer. If you didn’t close the shower door the whole room would smell. Makes you want to gag and throw up as soon as you walk into the shower.
Soroush
good
veronika
The property itself is stunning, super quiet, beautifully maintained gardens, gorgeous views etc, but the rooms are different story. They falsely advertise double rooms as 32sq m, which is an absolute lie . Our room was barely 20 sqm. Awful beds & even worse cheap bedding linen. We had only 1 pillow each, when we asked for extra pillows the same person who works as a receptionist brought us extra two even more awful quality pillows. The room quality is a real shame otherwise would be fantastic relaxing hotel.
Christopher
Lovely property in a nice neighborhood above Lugano. Pricey but worth it. Hotel guests should be aware the photo of the structure overlooking the pool and Lake Lugano is not the hotel wing... those are private apartments. Hotel rooms are nice, but they don't have views. Anyway, our stay was perfectly pleasant.
oleg
Amazing hotel. Everything is top notch including facilities location and service. Perfect all around. If you can, I highly recommend upgrading to a jr suit with a view. Definitely worth the extra cost. Amazing pool area and beautiful grounds. We loved this hotel.
Verified traveler
Wonderful
What a wonderful hotel. Such a beautiful setting and impeccable service. Kudos to the staff for their attention to detail. One of the best hotels I have ever stayed in.
Lydia
Beautiful resort 😍
The place is stunning, decor of the hotel is very tasteful and feels exclusive. The pool area is also very beautiful. Service is great and staff are very professional and courteous. Only downside was the gym (on the website it says well appointed fitness center but the quality of the machines is not there, then again if you just need free weights and cardio it's enough) and the restaurant- for the price I expected the food to be amazing - it was nice but a little bistro could have done the same, there was nothing special about it. The hotel is only 15mns drive into Lugano center and there are many walking hiking paths directly from the hotel. There is also a free indoor carpark with 2 charging stations for electric cars. All in all, it's quiet and romantic and i would definitely recommend this hotel.
Bryony
Amazing stay!
Really loved our stay. Actual hotel I found to be even better than the pictures. Amazing views, pool, gym, food, staff, room, shower etc all was perfect! Would love to visit again
anita joy
Superbe
Perfect location, beautiful and peaceful surroundings , a gorgeous and well organized hotel. Will definitely go back
Rami
כיף בלוגנו מלון חלום
מלון מעוצב לתפארת, חדרים גדולים, נקי בטירוף. צוות הדיב מאוד.
Verified traveler
Everything was great especially the location and view!
Peter
A calm place with everything a young family needs
We enjoys our stay a lot at the resort. It's a really beautiful place with stunning views and nature all around. The hotel facilities, the decoration, the food and the stuff friendliness are above expectations. Busy places are only a 15-minutes drive away, where you can enjoy a full-day of shopping, strolling, or staying for the party in the night.
Verified traveler
Peaceful setting
Beautiful setting, which I would have enjoyed more if I had not been alone and if I had a car.
Pros:
kind staff
Quiet, spacious room
Tranquil setting
Cons:
Noisy young children in spa pool (outdoor pool available)
Limited menu choices
Limited television channels
Difficult to get around without a car
25 minutes from Lugano center
Kitchenette not supplied with dish towel or dish soap
Pros:
kind staff
Quiet, spacious room
Tranquil setting
Cons:
Noisy young children in spa pool (outdoor pool available)
Limited menu choices
Limited television channels
Difficult to get around without a car
25 minutes from Lugano center
Kitchenette not supplied with dish towel or dish soap
Verified traveler
Staff very friendly and helpful. Beautiful vistas. Winding road to get up to hotel. Clean.
Dylan
Resort Collina D'oro
Beautiful view, friendly staff, relaxing spa.
Verified traveler
Peaceful resort
Beautiful peaceful grounds, only a short drive to the town centre, and convenient location to explore the lakes. Good sized room, nice breakfast and excellent dinner.
Juan Pablo
Spectacular spa
We enjoyed the hotel magnificent location and the wonderful spa. Swimning in the indoor heated pool while watching the snowfall through the crystal walls was magical. We will come back.
Mark
Three stars hotel pretending to be five stars
The hotel is heavily understaffed. Nobody has a slightest clue about five stars service. Nobody seems to know his/her role or obligations. Room service doesn't exist; same like there is no concierge or bar. Restaurant has one person to serve guests (btw, we were the only guests for breakfast and lunch).
Be careful taking the lift: one of the two to be used is ... a service lift.
No minibar. We were, according to night porter/security guy the first people this year ordering something at midnight form room service. Poor guy barely spoke Italian and English.
Be careful taking the lift: one of the two to be used is ... a service lift.
No minibar. We were, according to night porter/security guy the first people this year ordering something at midnight form room service. Poor guy barely spoke Italian and English.
Vytenis
A fantastic hotel with exceptional staff and service. Everyone was welcoming, attentive, and professional. We had a wonderful stay and would definitely come back. Highly recommended!
Matijas
Sehr schönes Hotel - empfehlenswert!
Sarvo
Dejligt sted til afslapning. Stor og ren pool. Lækker morgenmad og venlig betjening.
Lawin
Hat ums gut gefallen
Tsion
Eine sehr ruhige Ecke in Lugano, alles Grün rund ums Hotel und eine schöne Aussicht. Das Personal ist sehr freundliche, hilfsbereit und positive geladen. Man fühlte isch sofort las wäre man zu Hause bei sich. Kompliment für den Herrn an der Rezeption, Davide, echt ein super Gastgeber.
Stefan
Die Lage dieses Hotel ist Topp. Wer Ruhe und ein hohes Niveau sucht, ist hier richtig. Hochwertig gebautes Haus, mit wunderschönet Umgebung.
Vitor
Personal 5*. Bett viel zu klein.
Anstatt Doppelbett zwei Einzelbett.
SPA viel zu klein. Max 10-15 Personen .Poll Wasser war kalt.
Anstatt Doppelbett zwei Einzelbett.
SPA viel zu klein. Max 10-15 Personen .Poll Wasser war kalt.
Melissa
Stanza impeccabile, personale cortese e ottimi servizi
Michael
Wir hatten ein wunderbares verlängertes Wochenende im Resort Collina d’Oro. Die Lage oberhalb von Lugano ist traumhaft – ruhig, mitten im Grünen und mit einem herrlichen Blick auf die umliegenden Berge und den See.
Das Zimmer war stilvoll eingerichtet und absolut sauber.
Das Frühstücksbuffet war reichhaltig und bot eine sehr gute Auswahl an frischen Produkten. Auch die Restaurantküche ist empfehlenswert – regionale Spezialitäten in hoher Qualität.
Das Spa mit Pool, Sauna und Ruhebereichen ist ein echtes Highlight. Nach einem Tag am Lago Maggiore oder einem Ausflug in die Berge ist das genau der richtige Ort zum Entspannen.
Das Personal war stets freundlich, aufmerksam und hilfsbereit – wir haben uns rundum wohl und willkommen gefühlt.
Wir können das Resort Collina d’Oro uneingeschränkt empfehlen und würden jederzeit wiederkommen.
Das Zimmer war stilvoll eingerichtet und absolut sauber.
Das Frühstücksbuffet war reichhaltig und bot eine sehr gute Auswahl an frischen Produkten. Auch die Restaurantküche ist empfehlenswert – regionale Spezialitäten in hoher Qualität.
Das Spa mit Pool, Sauna und Ruhebereichen ist ein echtes Highlight. Nach einem Tag am Lago Maggiore oder einem Ausflug in die Berge ist das genau der richtige Ort zum Entspannen.
Das Personal war stets freundlich, aufmerksam und hilfsbereit – wir haben uns rundum wohl und willkommen gefühlt.
Wir können das Resort Collina d’Oro uneingeschränkt empfehlen und würden jederzeit wiederkommen.
leg
Tout etait parfait 👍
Esther
Herrlicher Kurztrip ins Resort Collina d'Oro
Wunderbares Hotel, sehr freundliches Personal, feines Essen, toller Pool. Immer gerne wieder:-)
irina
Amazing location, so quiet and beautiful. Breakfast is superb.
Fabio
Amazing place , staff is super well trained and friendly , hotel is perfectly maintained, room big enough and so nice .I travel a lot and this is the first time that i hv no comments at all , much better then famouse \"big hotels chaine \" in terms of .....all . Price wise is also amazing .
Zehra
Plaisant pour un moment tranquille, le petit déjeuner peut être amélioré
Alain
Immer wieder, Landschaft zum träumen
Erneut wieder im traumhaft gelegenen Collina d.Oro Resort abgestiegen. Die Atmosphäre ist einfach Mystisch, Spa Facility und Gym genial. Das Morgenbuffet könnte eine Spur besser präsentiert sein, dennoch die Qualität ist topp.
Isah
Top! 1A
Verified traveler
Lækkert hotel i dejligt område, dog kunne sengen være bedre, madrassen føltes som at ligge på en plasticpose, så man vågnede op våd af sved.
Beatrice
Was schade war Gäste die nicht Auto fahren können und in der Stadt selber, also Lugano was Essen möchten nicht gross die Moglikeit haben. Ausser mit dem Bus, der leider nur einmal in der Stunde fährt. Das Essen im Hotel war gut, Aber für meine Verhältnisse zu viel wie auch die Weinkarte zu teuer.
Sandro
Schöne Lage des Hotels. Das Zimmer war jedoch gegen die Rückseite gerichtet und somit konnten wir die Aussicht vom Zimmer aus nicht so geniessen wie es auf den Bildern bei Ebookers dargestellt ist.
Vorteile:
Extrem freundliche Mitarbeiter am Empfang
schöne Lage des Hotels
sehr ruhig!
hochwertiges Zimmer - die Möblierung sollte jedoch einmal ersetzt werden.
tolles Badezimmer mit Regendusche
toller Pool, welcher jedoch unbeheizt ist.
Nachteile:
- Wasser in Dusche
- toller Pool, welcher jedoch unbeheizt ist.
- keine Aussicht bei unserem Zimmer
- eher kleines Zimmer.
Vorteile:
Extrem freundliche Mitarbeiter am Empfang
schöne Lage des Hotels
sehr ruhig!
hochwertiges Zimmer - die Möblierung sollte jedoch einmal ersetzt werden.
tolles Badezimmer mit Regendusche
toller Pool, welcher jedoch unbeheizt ist.
Nachteile:
- Wasser in Dusche
- toller Pool, welcher jedoch unbeheizt ist.
- keine Aussicht bei unserem Zimmer
- eher kleines Zimmer.
Eunice
Hotel lindo no alto da montanha de Lugano. Ótimo serviço
Dominik
Das Restaurant war während meines Besuches geschlossen. Ausser dem Frühstück hat man keinerlei Speisen oder Getränke bekommen. Da keine anderen Restaurants in der Nähe liegen, musste ich mir eine Pizza per Lieferservice bringen lassen. Sehr unbefriedigend.
Das Frühstück ist für ein 5 Sterne Hotel recht bescheiden und der Service beim Frühstück sehr schlecht. Ich wurde kein einziges mal gefragt ob ich einen Kaffee oder Eierspeisen haben möchte. Hierfür musste ich selbst in die Küche gehen und dort bestellen.
Positiv ist die schöne Lage des Hotels, das klassische Gebäude & die gepflegte Parkanlage. Die Zimmer waren ebenfalls gross und ordentlich eingerichtet (auch wenn nicht so modern). Der Aussenpool mit Aussicht ist sehr beeindruckend.
Für ein 5 Sterne Hotel mit entsprechend hohen Preisen ist Mangel an Speisen und Getränken (ausser Frühstück) sowie der fehlende Service jedoch nicht akzeptabel.
Das Frühstück ist für ein 5 Sterne Hotel recht bescheiden und der Service beim Frühstück sehr schlecht. Ich wurde kein einziges mal gefragt ob ich einen Kaffee oder Eierspeisen haben möchte. Hierfür musste ich selbst in die Küche gehen und dort bestellen.
Positiv ist die schöne Lage des Hotels, das klassische Gebäude & die gepflegte Parkanlage. Die Zimmer waren ebenfalls gross und ordentlich eingerichtet (auch wenn nicht so modern). Der Aussenpool mit Aussicht ist sehr beeindruckend.
Für ein 5 Sterne Hotel mit entsprechend hohen Preisen ist Mangel an Speisen und Getränken (ausser Frühstück) sowie der fehlende Service jedoch nicht akzeptabel.
Arnold
Sublime!!
Séjour sublime avec le charme Tessinois, je recommande vivement pour la qualité du service, l’environnement superbe et propice au bien être et à la détente!
Sabine
Wunderschöne Anlage, sehr gepflegt. Hotel war ausgebucht, trotzdem immer genügend Platz am Pool mit behaglichem Lärmpegel. Service- und Reinigungspersonal sehr freundlich und aufmerksam.
Verified traveler
Tolle Lage des Hotels Nähe Lugano
Das Hotel ist wunderschön gelegen mit einem riesigen Park. In etwa 15 Minuten erreicht man Lugano mit dem Auto. Die Zimmer sind gross und sauber. Sehr freundliche Bedienung. Einziger Kritikpunkt ist, dass das Frühstücksbuffet reichhaltiger sein könnte und man die Esswaren schöner und hygienischer präsentieten könnte. Leider waren die Gipferli überhaupt nicht frisch und mit dem Auffüllen der Esswaren sowie saubere Teller dauerten so seine Zeit. Ansonsten waren wir zufrieden mit dem Service.
Christine
Séjour . Piscine extérieure très agréable et spa très bien tenu.
Petit déjeuner varié et copieux.
Petit déjeuner varié et copieux.
Verified traveler
Tolle Unterkunft
Luca
Nous avons passé un excellent séjour, merci à tout le personnel très avenant et attentif.
Grazie!
Grazie!
Stephan
Alles bestens
Verified traveler
War toll!
Alessia
Bis zum nächsten Mal :-)
Das Hotel ist sehr schön, das Essen super lecker & das Personal sehr nett!
Kann ich zu 100% empfehlen.
Kann ich zu 100% empfehlen.
Verified traveler
Das Hotel ist sehr ruhig. Im Zimmer hört man weder die Nachbarn noch die Straße. Die Betten sind ausgesprochen bequem. Die Aussicht ist fantastisch. Das Frühstücksbuffet ist sehr gut, das Bircher Müsli hervorragend, ebenso der Cappuccino mit und ohne Laktose. Der Safe ist groß genug für einen 15\" Laptop. Der Kühlrschrank wird jeden Tag neu mit Wasserflaschen befüllt.
Verified traveler
A great place to completely shut down from the hectic world. The personal is just amazing and the atmosphere is just from a different world.
Verified traveler
Soweit ok
Verified traveler
Sehr freundliches Personal, das Essen was 5/5 Sterne und das Zimmer, Hotel und Anlage waren Traumhaft.
Christine
Excellent séjour dans un cadre magnifique
L'hôtel se situe dans un cadre magnifique, le jardin, la piscine extérieure sont très agréables. C'est un réel un plaisir de déguster les plats du restaurant de l'hôtel. Un seul bémol les desserts que nous avons testés n'étaient pas au niveau du reste, de même que le pain et les viennoiseries. Le Petit déjeuner offre toutefois un large choix de mets et nous y avons trouvé notre bonheur. Et pour finir, tout le personnel avec lequel nous avons été en contact s'est montré aimable et serviable. Très bon service. Ceci nous amène a dire que nous reviendrons très volontiers séjourner au Resort Collina d'Oro.
Christoph
Das grosszügige Zimmer und der tolle Service haben uns ganz besonders gut gefallen! Und auch das Frühstück Buffet war vom Feinsten. Insgesamt wirklich ein sehr empfehlenswertes Hotel!
Verified traveler
Agréable séjour
Agréable séjour dans ce bel établissement de style italien: les meubles anciens sont une question de goût mais l’ensemble est très agréable et la vue sur la colline très sympa. Le restaurant/room service est excellent.
Jose Manuel
Séjour agréable dans un cadre exceptionnel
Verified traveler
Aussicht und Lage top.
Spa viel zu klein
Spa viel zu klein
Sandra
Elegant and friendly hotel
We spent some few days in Tessin and our last hotel was the resort Colina d’Oro. The hotel is elegant and location is excellent. The gardens are beautiful and the scenery from the hotel breathtaking. Lots of walking possibilities. Too cold already to swim in the outdoor pool, but it looked also very nice. The room was very clean and the bed very comfortable. During our stay we received complimentary fruit and water, also a small kettle and coffee and tea were available. Breakfast was good with many different choices. The staff in the front desk was very friendly and helpful. The spa area was clean and although not very big, great to relax. The hotel offered a good strategy against coronavirus and plenty of possibilities to disinfect hands, etc. We felt very good and comfortable in the hotel, we are planning to go back again. Highly recommended.
Arno
Meer dan geweldig hotel
Dit is een geweldig hotel. Pas 7 jaar oud en boven in de bergen uitkijkend op het meer van Lugano. Geweldig buitenzwembad en binnen spa. Heel erg goed !
Verified traveler
Sehr schönes Resort
Saleh
Resort war sauber
Personal sehr nett
Frühstück war sehr gut
Personal sehr nett
Frühstück war sehr gut
Location & surroundings
Resort Collina d'Oro - Hotel & Spa
Via Roncone, 22, Collina D'oro - Lugano, Switzerland
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Resort Collina d'Oro - Hotel & Spa
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