Name: Hotel Grotto Bagat
Address: \"via Brusimpiano, 16\", Lavena Ponte Tresa, IT

4/10

Poor

15 May 2019

Verified traveler

Unfortunately someone was smoking in a ajoining room and our room and clothes stunk. This is not a petty complaint it was truely gross.

Leisure Family

8/10

Excellent

22 Oct 2018

Sing

The road leading to the hotel is quite bumpy. The car park is muddy during raining.

8/10

Excellent

16 Oct 2018

Verified traveler

Had to walk up 37 steps to the room. Hotel has no elevator. Room was tiny and I had to lower my head to enter the bathroom. Almost no taxis in that area.

It did have a good breakfast.

4/10

Poor

10 Oct 2018

Verified traveler

Restaurant,room cleanliness, Service was friendly. The only Problem was the noise, Television in neighbouring room so loud it was like in your room. Even with earplugs it was difficult to sleep. There
was a notice saying not to use Television loudly at night. Unfortunately not observed.

8/10

Excellent

16 Jul 2018

Marina

Right overlooking the lake which is fabulous. We upgraded to lake view and I’d higjly recommend that.
Hotel is over a restaurant.
Hotel is upstairs and a little old & in need of a renovation BUT the lake view and lake surroundings were all you notice.

We stayed 1 night & we’d definitely stay again

Very reasonably priced.

There was a portable air con Unit in the room for which we were very grateful as it was 29’/30’

8/10

Excellent

01 Jul 2018

joe

One night review

Hotel was very comfortable. Open setting over looking a nice lake. The restaurant was Bering good with fast an friendly survive. Prices were in line with other restaurants in the area.

10/10

Exceptional

28 Sep 2017

Not Provided

Lake lugano.

We always enjoy our stay at the grotto bagat the staff are always welcoming,we will book here again.

Partner

8/10

Excellent

03 Sep 2017

Jump3r

Nice hotel , close to the lake and nice view.

Nice room and breakfast .waiters not really nice . Room looked nice but no hair dryer in the bathroom . Nice food at the restaurant and not very expensive . Nice experience .

10/10

Exceptional

30 Jun 2016

Corina

Great food and Ambiance!

Hospitable and welcoming! Great service and room. Loved the food during breakfast and the available diner -- a busy place but worth it all. The only disadvantage is transportation - taxis are expensive and difficult to find!

Family

6/10

Pleasant

15 Jun 2016

Kai

Not the best experience we've had

The wifi didn't work in the room, the second floor room we had was really low and you could here every sound that came from outside or from an another room. So not the best experience but very cheap and nice location by the lake. Also the pizza in the restaurant was great!

Partner

8/10

Excellent

08 Apr 2016

Verified traveler

Great location. Wonderful staff.

The pillows were a bit uncomfortable but otherwise the staff and location were wonderful. One or two minor maintenance issues in the bathroom needed but the room was brilliant otherwise. Great for families.

8/10

Excellent

23 Oct 2015

NC

Autumn break by Lake Lugano

Hotel has a fine location near the lake; views are very nice (and better if you have a balcony space too). Always good parking and a very good restaurant with a vast menu available (almost too many too choose from - and always with very large portions!)
Very friendly staff and helpful.

10/10

Exceptional

13 Oct 2015

Victor

One of Lugano's best.

We have stayed in this hotel twice before and as always the same high quality .Staff are always kind and helpful.The restaurant is positive bonus,food delicious

Partner

8/10

Excellent

08 Oct 2015

Margaret

Reasonable cost accommodation

Good accommodation for what we paid. The address doesn't come up well on the GPS and it took us a while to find it.

Partner

10/10

Exceptional

23 Sep 2015

Gabor Zoltan

Nice place to stay!

Everything was perfect.
Clean room, perfect and very friendly service.
Kitchen is very good also.
Cannot say any negative thing about them.

Partner

10/10

Exceptional

31 Jul 2015

Eric

Great family run hotel in a stunning location.

This is a great little hotel situated right on the shores of Lake Lugano with comfortable rooms and a fantastic pizzeria on site with wonderful food at very good prices, The rooms are comfortable if not luxurious but have everything you could want - book a lake view - you get a balcony with a panorama of the lake you will never forgot.

8/10

Excellent

24 Jul 2015

Verified traveler

Just a few problems

Hotel and service were generally fine. Just two problems: 1) highway/street runs between the hotel and street (ruins the otherwise gorgeous view ... and can be fairly noisy during the day); 2) Internet did not work properly. Service was great and, overall, made up for these problems.

Family

6/10

Pleasant

28 May 2015

Hao

Lugano trip

The rooms are OK, but the walls are fairly thin and there is quite a bit of noise from the other rooms and the hallway. The worst part is there were insects in our room, such as fly, ant, and mosquito... In addition, we can not open our windows because there are 4 big garbage cans sit under the window. Wi-Fi connection was poor. Overall, we got bad experience.

Partner

6/10

Pleasant

24 May 2015

Deepak

Too far from Lugano to be used as a night halt.

There's an airport en route Lugano, which causes traffic pileup and makes the drive to this place a 1 hr affair. Not advised for a night acco for Lugano.

Hotel is fine. No issues with the hotel. Has a nice italian restaurant attached and on the picturesque lugano lake.

4/10

Poor

03 May 2015

Verified traveler

Noisy rooms

Looked ok on outside, but bit isolated, however not in a nice peaceful setting kind of way. Friendly staff and got an upgrade which we thought was nice. However we could hear alot going on next door. To the point we could hear CLEARLY our neighbours peeing etc. The walls all round must have been very thin. No footpaths for walking either by the nice lake which is not the hotels fault however.

8/10

Excellent

24 Apr 2015

Verified traveler

A good choice for the price

It really was a great stay for 1 night. Price was really good compared to the Swiss side of the lake- the reason we stayed here. Just a little noisy at night- could hear the restaurant down below a little but other than that it was good. Breakfast was quite adequate and we had not issues. Staff was friendly and helpful.

Family

6/10

Pleasant

14 Feb 2015

Verified traveler

This is a family business. They have a seemingly popular restaurant on the ground floor.
The rooms are OK, but the walls are fairly thin and there is quite a bit of noise from the other rooms and the hallway.
Overall, good for the money.

10/10

Exceptional

13 Oct 2014

Victor

See you again bagat!

A good place to stay! Restaurant is a plus! Anna & Mara thank you.

Partner

6/10

Pleasant

08 Oct 2014

Verified traveler

Nice location hotel

Pleasant over night stop,hotel overlooked lake,only arrived 5

8/10

Excellent

10 Sep 2014

Andrea

Great restaurant & views

Stayed overnight with my husband & 2 children in a family room .Sofabed was large & comfortable. Room was very clean & a problem with the tv was resolved immediately by the friendly receptionist. The hotels position was lovely, right opposite the lake with pretty views. The restaurant was extremely busy & is obviously popular with visitors & locals alike. The menu is extensive & food very good. The service was slow but after two weeks in Italy we were used to a slower pace of life!

10/10

Exceptional

10 Aug 2014

Stella

The hotel next to the lake Lugano, it is a million dollars view that money can't buy,it's beautiful and pleasant ,but we don't get the room face to the lake,it still o.k. because their restaurant cook excellent pasta,and the price is very reasonable. I will definitely recommend this hotel.

10/10

Exceptional

07 Aug 2014

Vicky

Unforgettable stay

Great location, Perfect Service, Pleasant stay, Very friendly owner and staff.

Family

8/10

Excellent

06 Jul 2014

Paula

Great for a night in Lugano

This hotel is very small, with few amenities, but it was perfect for what we were looking for. The restaurant has white-jacket service, very nice. Great Italian food, courtyard seating looking out over the lake. Our room was quiet and for the most part, comfortable. The shower, however, was ridiculously small. While sitting on the toilet, our faces were an inch from the shower wall. Check-in and check-out was perfectly executed. All staff, in the hotel and the restaurant and bar, was well trained, efficient and cordial. We got a good rate, and thought the value was excellent. I would have been terribly disappointed with a room facing the back, however. Get a \"terrace lake view\" room. Each room has shuttered doors that open out onto a common area with tables and chairs and beautiful flowers.

10/10

Exceptional

04 Jan 2014

Big John

Hotel Grotto Bagat is Great

The accommodations were wonderful. The personnel were stupendous. The restaurant was magnificent. The location and lake/Swiss border position was excellent.

10/10

Exceptional

08 Nov 2013

Mike T

Very friendly hotel with a great restaurant.

10/10

Exceptional

25 Jun 2013

Fiona

Excellent Hotel

A very enjoyable stay at this hotel. Lovely view over the lake and an excellent restaurant that we had dinner at. The breakfast was included in the rate and there was a very good selection to choose from.

Family

8/10

Excellent

05 Jun 2013

reyems

Fantastic food and view

We stayed for one night only and had supper in the restaurant below. The food and atmosphere were great and the view of the lake and Switzerland was awesome. Everything clean and tidy, good English from the staff. Would like to have stayed longer.

10/10

Exceptional

01 May 2013

Michael

I can see Switzerland from here!

We were greeted warmly by the staff upon arrival. The hotel is just on the Italian side of the Italy/Switzerland border and a 15 minute drive to Lugano Airport. We chose the Hotel Grotto Bagat for its proximity to the airport as we were flying out of Lugano the following morning. The room was superb and had it not been raining fiercely during our stay, the view we had across the lake and into Switzerland was superb. Breakfast on the morning of our departure was excellent. The staff was instrumental in saving us from missing our flight by warning us that traffic at the border crossing into Switzerland would be heavy in the morning. The advice was spot on and most appreciated. Hotel Grotto Bagat was an excellent value.

8/10

Excellent

20 Feb 2013

Kim

lovely stay

The hotel staff were very friendly and accommodating. Food was great. The complimentary breakfast had a great assortment of cheeses, meats, fruit, cereal, and croissants and bread. . It is across the street from the lake so the view is pretty from the rooms.

8/10

Excellent

26 Oct 2012

C

Most enjoyable....

stay, staff friendly and accomodating. The Hotel and rooms kept clean daily. Good breakfast every morning with more than enough choice. Resturant was reasonable and of a good standard making it a popular place to eat. This did mean that at night the noises from the resturant could be heard in the room and at times the neighbouring rooms TV could be heard.

2/10

Poor

30 Mar 2022

Angelica

Avevo prenotato in questa struttura soprattutto invogliata dalle foto, ma purtroppo appena arrivata, per motivi personali,ho dovuto disdire e alla reception, pur non avendo usufruito di nessun servizio e nemmeno messo piede in camera, mi hanno costretto a pagare la prima notte completa....(84 EURO) potevano almeno farmi pagare metà o anche meno non la notte completa dato che la camera non l'ho nemmeno vista....lo sconsiglio e sconsiglio vivamente di prenotare.... sicuramente non alloggerò MAI...

Leisure Partner

8/10

Excellent

24 Jan 2020

Matteo

Tutto davvero perfetto... personale... pulizia... ristorante... l'unica pecca è il materasso che nn era matrimoniale ma 2 singoli attaccati motivo per cui ho riposato non benissimo...per il resto impeccabile

Friends_and_family Family

6/10

Pleasant

07 Jan 2020

Helmut

Mal schauen

Ich hatte nur ein Einzelzimmer und kann nur dieses Zimmer beurteilen. Das Preis- Leistungsverhältnis war sehr gut. Es gibt aber noch Verbesserungenspotential: Thermostatvenile an den Heizkörpern, Lichtschalter und Steckdosen am Bett, Entlüftung im Bad/WC. Das wäre mit weng Aufwand machbar.
Der Empfang war sehr freundlich.

Self

10/10

Exceptional

14 Oct 2019

Angelo

Pulizia, servizio, ristorante, location, prezzo, tutto ottimo

Leisure

4/10

Poor

21 Aug 2019

Verified traveler

Sombere ongezellige gedateerde kamer zonder uitzicht

Leisure

4/10

Poor

10 Aug 2019

Verified traveler

Otrevliga personal, dåligt bemötande.
Inget internat i rummet

Leisure Family_with_children

8/10

Excellent

28 Jul 2019

Verified traveler

prachtige locatie, ook al hadden wij niet direct uitzicht op t meer.Is niet erg, want zodra je bij het restaurant zit zie je t meertoch.

Leisure

10/10

Exceptional

21 Jul 2019

Verified traveler

Très belle chambre très bon lit confortable très bon déjeuner

Leisure

8/10

Excellent

11 Jul 2019

Verified traveler

La vue sur le lac
La possibilité de changer de chambre

Leisure

10/10

Exceptional

27 Jun 2019

Yvonne

Schöne Lage

Das Hotel war super, in der Umgebung gabs nichts zu Fuss erreichbae

Friends

10/10

Exceptional

28 May 2019

giacomo

Tutto ok.

Abbiamo scelto l'Hotel Grotto Bagat per una piccola vacanza sul lago di Lugano e abbiamo fatto centro.
Posizione buona,ampio parcheggio,camere comode con terrazzo vista lago,personale gentile.
Pulizia generale e colazione completa con cappuccino del bar ci hanno soddisfatto ma la vera forza e' il ristorante pizzeria con piatti di qualita' e abbondanti,dalla pizza al pesce tanta scelta e tutto buono.
Complimenti!!

Friends

10/10

Exceptional

29 Apr 2019

Verified traveler

Das Essen war auch supper und hatte eine grosse Auswahl.

Leisure Friends

6/10

Pleasant

27 Apr 2019

Verified traveler

Jolie salle à manger et déjeuner très correct.
Bruyant, mal insonorisé
Nous avons apprécié que suite à nos remarques sur votre site, une nouvelle chambre nous a été proposée

Leisure Partner

8/10

Excellent

20 Dec 2018

Verified traveler

Hotel liegt leider an einer sehr befahrene Strasse. Aussicht direkt auf den See.

4/10

Poor

04 Oct 2018

Maria

Albergo fermo agli anni ‘80 nell’arredamento e sentore di muffa nell’aria. Il prezzo di 60€/ notte per due è a malapena congruo per il servizio offerto

6/10

Pleasant

20 Aug 2018

Verified traveler

Prima hotel voor 1 nacht

Voor 1 nacht een prima hotel. Jammer dat wij naast het opgeslagen afval sliepen. In de avond veel herrie vanuit de keuken

10/10

Exceptional

24 Jul 2018

Christian

Direkt am See.Sehr nettes Personal.Gutes Restaurant

10/10

Exceptional

19 Jun 2018

Andre

Super Hotel mit sehr freundlichem Personal. Pizzeria die zum Hotel gehört ist sehr gut.

Partner

4/10

Poor

19 Jun 2018

Verified traveler

Per fortuna abbiamo soggiornato solo una notte in questo hotel.. Trovate le formiche in camera e in bagno. La porta al balcone non si chiudeva. Ho prenotato una camera ,,vista montagna, ma non c'era nessuna vista in quanto la finestra aveva un vetro che non si vedeva proprio nulla.

8/10

Excellent

13 Jun 2018

Kurt

Freundliches Personal

Das Hotel ist zwar nicht direkt am See gelegen, aber dir Aussicht ist trotzdem schön. Das Restaurant ist sehr gut mit vernünftigen Preisen und freundlichen Kellnern(innen). Immer wieder.

Partner

10/10

Exceptional

11 Jun 2018

Beate

Es war alles perfekt. Wunderschöner Urlaub

Family

8/10

Excellent

28 Apr 2018

Konstantinos

Fantastic view

A very nice hotel in a Beautiful area.The room with lake view window is amazing.Clean and the stuff very polite.Pizza was great at the restaurant.Unfotunately a little bit noisy from the street.

Partner

8/10

Excellent

27 Apr 2018

Sylvie

Vue magnifique

Petite halte au milieu de nos vacances dans cet hotel avec vue incroyable sur le lac . Petit déjeuner sympathique et personnel agréable
Petit bémol tout de même le restaurant situé juste sous notre chambre est extrêmement bruyant tard le soir et déjà tôt le matin !
À recommander rien que pour la vue !

8/10

Excellent

23 Mar 2018

Carlo

Posizione, prezzo, servizio, personale, ristorante, tutto ottimo,.
Da migliorare l'insonorizzazione tra le camere e la gestione della temperatura ambiente, molto alta.

Partner

8/10

Excellent

05 Feb 2018

Verified traveler

Unauffällig an der Straße gelegenmit tollem Leuten

Wir waren nur eine Nacht dort, aber fühlten uns wie zu Hause

8/10

Excellent

05 Jan 2018

Natascha

Gut geschlafen, jedoch ein paar Mängel des Service

Wir waren anfans Januar da und es war sehr kalt draussen. Das Zimmer war aber immer sehr warm und gut geheizt. Ebenfalls war das Bett seeeehr bequem. Die Matratze war super! Wir haben immer gut geschlafen. Die Zimmer sind extrem ringhörig. Wir haben jedes einzelne Wort vom Zimmer nebenan gehört, aber das hat uns nicht gestört. Wir waren jeweils nicht lange im Zimmer, da wir oft unterwegs waren und am Abend haben alle geschlafen, da konnten wir immer gut einschlafen trotz des ringhörig seins. Das Frühstück ist wie bereits von den anderen Feedbacks vernommen, nicht das Beste. Es hat eine sehr kleine Auswahl von allem und was heutzutage ein völliges No Go ist: es hat keine laktosenfreie Milch! Mit all den Allergien heutzutage und Italien als sehr angepasstes Land ist dieses Hotel total hinterher.. Schade. Auch kam niemand an den Tisch und fragte, ob wir einen Kaffee wollen! Man muss selber das Personal anfragen gehen. Beim ersten Frühstück wussten wir das nicht und konnten nicht einmal einen Kaffee trinken.. finde ich gar nicht gut. Und zumal das Personal gar nicht immer im Restaurant ist.. das Ein- und Auschecken lief gut und schnell. Am Abend ab 22.30h ist niemand mehr vor Of
Ort, man kommt aber mit einem Code jederzeit rein. Das hat auch gut geklappt. Für zwei Übernachtungen war es ganz okay. :)

Partner

8/10

Excellent

23 Dec 2017

Katia

Posto molto carino, semplice. In estate sicuramente più confortevole per l’area ristorante davanti all’hotel.. Pulito con personale molto cordiale!

Family

8/10

Excellent

05 Nov 2017

Verified traveler

Gut.

Eine Nacht als Familie mit 3 kleinen Kindern. Gutes Preis-/Leistungsverhältnis und schön gelegen.

Family

6/10

Pleasant

26 Oct 2017

Domi et Nic

accueillant mais mal placé

Hôtel très agréable mais pas de soleil ni le matin ... ni le soir... et pourtant le ciel était bleu !

8/10

Excellent

25 Oct 2017

Filippo

Hotel buono, bella esperienza da rifare.

Io e la mia famiglia abbiamo passato un ottimo fine settimana.

4/10

Poor

22 Oct 2017

emanuela

Viel zu teuer für dieses Geld..... frühstück sehr mager...zimmer herunter gekommen....usw use

10/10

Exceptional

14 Sep 2017

Marianne Jørgensen

super dejligt,

Family

10/10

Exceptional

11 Sep 2017

Rebecca

Nice hotel nice staff

Clean quiet well organized. Staff friendly and helpful. Super Breakfast. Dogfriendly.

Dont make the mistake to choose restraunt next door because of special offer. Stay at hotelrestaurant. The quality makes the difference.

10/10

Exceptional

06 Sep 2017

Klaus Bohlbro

Kommer gerne igen

Venligt personale. Nydelige værelser. Receptionisten viste os 2 forskellige vi kunne vælge imellem. Vi valgte et med balkon og udsigt over søen. God mad i restauranten. Morgenmaden var også fint.

Partner

8/10

Excellent

23 Aug 2017

Simone

Mooie omgeving

Schone, ruime kamers met een schitterend uitzicht op het meer. Prima hotel voor een overnachting als je op doorreis bent.

6/10

Pleasant

23 Aug 2017

Verified traveler

Quaint hotel at a beautiful location.

Nice little hotel overlooking the beautiful lake Lugano. Staff members are friendly and helpful. Hotel could be a bit cleaner, though. It was all a bit dusty and messy.

6/10

Pleasant

16 Aug 2017

Ingrid

Nicht wirklich überzeugend

Unzutreffenden Angaben bei Hotels.com: Wir hatten weder Seeblick, noch eine Regendusche, noch ein Pillowtopbett und vor allem keinen Safe im Zimmer. Es gab auch keinen an der Rezeption, das freundliche Personal bot an, während der Dienstzeit (bis 23 Uhr) auf die Wertsachen aufzupassen...
Wir hatten das Dreibettzimmer mit Balkon, wobei die Dachterrasse von allen Bewohnern des ersten Stockes betreten werden kann. Neu, auf den Fotos noch nicht zu sehen, ist, dass der seitliche Balkon überdacht ist. Das ist zwar gut bei Hitze oder Regen, macht das Zimmer aber dunkel. Auch die Möbel sind dunkel.
Das dritte Bett war nur ein ausgezogener Sessel und für den 16 Jahre alten Sohn unbrauchbar (zu schmal und zu weich). Das breite Doppelbett war dagegen nach unserem Geschmack zu hart.
Das Bad war sehr klein. Große Menschen können sich dort nicht auf die Toilette setzen, weil sie hinter Bidet und Duschkabine eingeklemmt ist. Die Duschtür war nicht dicht, so dass immer Wasser am Boden war. Die Reinigung nach der ersten Übernachtung hat uns nicht überzeugt, Handtücher wurden nicht gewechselt und die Duschkabine nicht richtig geputzt. Ansonsten war es sauber.
Das Hotel war abseits gelegen. Trotz der Hauptstraße war es nicht laut. Der Müll des Restaurants wurde aber hinter der Dachterrasse entsorgt, auch der Glasmüll, was laut war. Im Zimmer hörte man keine Nachbarn sprechen, aber Geplätscher aus dem Bad. Das WLAN war sehr schlecht.

Family

10/10

Exceptional

13 Aug 2017

Cornelis

Klassehotel in zijn prijsklasse

Is buitengewoon goed bevallen
Goede onthaal en goed restaurant om te eten
Ontbijt fantastisch

Partner

4/10

Poor

06 Aug 2017

Christian

Schöne Lage, enttäuschendes Hotel

Wir waren für 2 Nächte in Lavena Ponte Tresa und direkt bei Ankunft überwältigt von der wunderschönen Umgebung. Von der Restaurant-Terrasse des Hotels aus hat man einen superschönen Blick auf den Luganer See. Die Rezeptionistin wirkte sehr bemüht, sprach allerdings nur sehr eingeschränkt Englisch und konnte uns viele Fragen nicht beantworten. Wir waren direkt unter dem Dach untergebracht. Das WLAN funktionierte nicht, da konnte uns die Dame von der Rezeption auch nicht weiterhelfen. Über dem kleinen Balkon des Zimmers bauten Wespen gerade ein Nest. Schien so, als wären an dieser Stelle schon häufiger Wespennester entfernt worden. Die Hitze im Zimmer war kaum zu ertragen, die Ausstattung etwas in die Jahre gekommen und teilweise kaputt (Steckdosenabdeckungen, Duschbrause, Klorollenhalter). Die Betten waren sehr sehr weich. Das Frühstück war sehr sehr simpel gestaltet und insgesamt enttäuschend. Keine frischen Lebensmittel, alles sehr provisorisch mit Plastikfolie abgedeckt auf dem Barthresen, Service Fehlanzeige. Die Pizza im Restaurant allerdings war recht gut und preiswert. Nun zu den negativsten Punkten unseres Aufenthalts: Die Klimaanlage war sehr behelfsmäßig mit einem großen Schlauch aus dem Fenster hinausgeleitet worden und nahezu unwirksam, nachts konnten wir bei der Hitze kaum schlafen. Neben uns war der Koch untergebracht, aus dessen Zimmer es furchtbar miefte. Nachts stellte er seine stinkenden Kochschuhe vor sein Fenster, der Geruch kam per Klimaanlage zu uns.

8/10

Excellent

06 Aug 2017

Gijs

One Night Travel Hotel at Beautiful Spot

We have choosen for this hotel because of the lowprice and didn't expect to much.
Because we were traveling we only stayed for one night.
The hotel en restaurant was a very pleasant surprise. Friendly staff. Good beds. Clean room.
Sufficient Airco.

10/10

Exceptional

03 Jul 2017

Waltraud

Nettes Hotel mit sehr gutem Service in Traumlage

Schönes Hotel, sehr gutes Frühstück, wunderschöne Lage, sehr sehr netter Service. Rundherum zum wohlfühlen.

Partner

8/10

Excellent

03 May 2017

Juergen

Gutes Preis-/Leistungsverhältnis.
Leckere Pizzeria

Partner

10/10

Exceptional

23 Apr 2017

Thomas

Super Hotel direkt am See

Wunderschönes Hotel direkt am See ( Glaube ist noch der Lugano See ). Sehr schöner Baustil .
Personal PERFEKT
Gerne kommen wir wieder hier her zurück

Danke

8/10

Excellent

21 Apr 2017

Nina

Sehr gute Unterkunft

Das Zimmer war kalt,weil es draussen stark windete u nur 5° war.

10/10

Exceptional

18 Apr 2017

elena

Ottimo per qualità e prezzo, pulito

E' la seconda volta che soggiorniamo al Grotto Bagat a distanza di pochi mesi: il servizio è sempre eccellente, le camere pulite, spaziose e confortevoli. Abbiamo cenato nel loro ristorante, cucina ottima e di qualità. La colazione, come sempre abbondante e varia. Posizione strategica x raggiungere in poco meno di mezz'ora Monte Tamaro....ci ritorneremo sicuramente

Family

8/10

Excellent

02 Apr 2017

Verified traveler

Schöne preisgünstige, geräumige und saubere Zimmer. WLan hat leider nicht funktioniert. Frühstück war kein Hammer aber ok. Sehr freundliches Personal, das teilweise auch englisch und deutsch spricht. Morgen stört etwas der Strassenverkehr.

8/10

Excellent

16 Jan 2017

Verified traveler

Hotel mit Blick auf See

Nur für 1Übernachtung genutzt
Hervorragender Service im Restaurant
Beim Frühstücksbuffet gab es leider Kaffee aus der Thermoskanne mit viel Kaffeesatz und abgestandenem Kaffee
Teilweise kein ansprechbares Personal zur Verfügung - hier wäre ein \"Servieren\" von frischem Kaffee an den Tisch sehr zu empfehlen

8/10

Excellent

19 Dec 2016

Antonino

Komfortables sauberes Hotel

Empfang sehr freundlich und kompetent. Das Zimmer sehr gross,sauber und gut beheizt.Internetzugang schnell.
Man kann unten im Restaurant essen sehr fein, Frühstück grosszügig.Gratisparkplätze vor dem Hotel und gute Einkaufsmöglichkeiten.Das einzige am Morgen bereits um 09.00 Uhr schon kein warmes Wasser mehr zum Duschen.Grosse Terasse mit Seeaussicht.
Würde es weiterempfehlen.

Partner

10/10

Exceptional

12 Dec 2016

elena

Hotel pulito, strategico, economico, super

Ottima posizione, strategica x raggiungere in poco tempo i mercatini di Lugano. Camera confortevole, pulita, spaziosa, climatizzata con vista mozzafiato sul lago. Personale dell'albergo e del ristorante cordiale e disponibile ad ogni richiesta. Pizza ottima, abbondante e super farcita....ci ritorneremo sicuramente

Family

8/10

Excellent

28 Oct 2016

Claude-Alain

Restaurant

Très bon restaurant.
Accueil chaleureux.
Endroit très calme.

10/10

Exceptional

12 Sep 2016

Verified traveler

Schönes Hotel mit freundlichem Personal

***** 5 Sterne
Haben nur eine Nacht übernachtet. Würden jederzeit wieder auch länger dort Urlaub machen. Schöne Lage und tolles Frühstück

8/10

Excellent

09 Sep 2016

Lisa

Kleines Hotel mit Restaurant in Seenähe

Die Zimmer sind großzügig geschnitten und sauber. Das Personal ist freundlich. Das Frühstück war ausreichend und ansprechend.

Leider ist die Klimaanlage sehr laut und die seitlichen Balkonen liegen über den Mülltonnen, die vor allem Abends wegen des Restaurants oft benutzt werden.

8/10

Excellent

01 Aug 2016

Mario

Erholsamer Aufenthalt

Die Pizzeria ist ein Geheimtipp

Family

6/10

Pleasant

26 Jul 2016

Verified traveler

hôtel moyen et rapport qualité-prix très moyen

Chambres correctes mais sans plus (sanitaires vieillissants, douches mal fixées, radiateur qui fuit).
On a pu trouver bien mieux pour moins cher ensuite, plus loin près des grands lacs également
Le restaurant est très bien.

Family

8/10

Excellent

24 Jul 2016

Fulvio

Hotel d'étape

Superbe endroit pour une étape.

Family

4/10

Poor

24 Jul 2016

familie s-p-d

Hotel in schöner abgelegender Seelage.

Die Zimmer ohne Seeblick haben keine Fenster. Sehr dunkel.

8/10

Excellent

01 Jul 2016

Thomas

Perfektes Hotel für einen Zwischenstopp

Wir waren für eine Nacht dort und hatten ein Familienzimmer. Dieses war ausreichend groß für eine 4-köpfige Familie (Etagenbett für 2 Kinder in einem Durchgangszimmer zum Bad). Gemütliche Betten, alles sehr sauber, Multimedia-Angebot auf dem Zimmer.
Das angeschlossene Restaurant bietet sehr leckeres Essen, auch das Frühstück war gut. Jedoch kann es im Hotel recht laut sein durch das Restaurant.

Family

4/10

Poor

03 Jun 2016

Carel

Rampzalig

We zijn direct na het inchecken weer vertrokken. De dame aan de balie was meer geinteresseerd in haar mobiele telefoon dan in ons als gasten. We kregen een kamer op de tweede verdieping, terwijl ik aangaf een probleem te hebben met. Dat kon niet anders want de lift was 'kaput'. Die lift was er overigens helemaal niet. Wel konden we plots een kamer op de eerste etage krijgen, nadat we aangaven dan maar een nacht te blijven. Vervolgens ging de dame aan er balie weer telefoneren en liet ons aan ons lot over. Daarna hebben we onze koffer opgehaald en zijn vertrokken. Volgens de dame 'Imposseble' maar voor pons realiteit. Nooit weer Grotto Bagat !

Partner

4/10

Poor

03 Jun 2016

Emanuele

Esperienza NEGATIVA

Al mio arrivo mi è stata assegnata una camera del tutto diversa da quella che avevo prenotato. Era in mansarda, piccola, senza frigo, senza aria condizionata, bagno piccolissimo senza una finestra e inoltre, dovevo stare attento, altrimenti battevo la testa alle travi del soffitto per quanto erano basse. Al mio netto rifiuto di occupare tale camera, dapprima mi è stato detto che se volevo, potevo anche andar via senza spese a mio carico, cosa, che ovviamente non ho accettato. Quindi mi hanno proposto di alloggiare solo per una notte in un'altra camera, in quanto l'hotel era pieno. Al mio rifiuto mi hanno trovato un'altra sistemazione in un albergo nelle vicinanze sempre alla stessa cifra ed eventualmente la differenza l'avrebbero coperta loro. Comunque, un esperienza da dimenticare, e per me che viaggio spesso, non ho mai avuto problematiche quando prenotavo con altri partner, ma questa volta con VENERE non è stato così.

Partner

6/10

Pleasant

23 May 2016

Fernando

Com o quarto certo vale a pena.

O hotel fica na beira do Lago Lugano, porem do lado de dentro da estrada e nao tem acesso direto ao lago na frente do hotel nem existe um calcadao ou algo similar pra andar pelo lago. Fica em cima de um restaurante com o mesmo nome. E afastado da cidade portanto o restaurante pode ser boa saida na volta de um dia longo sem precisar sair pra procurar onde jantar. Quartos grandes, mas nos deram um quarto no 2o andar que nao tinha conexao de internet (a antena fica no terreo) o que foi muito ruim pois a TV so pega uns 4 canais em italiano. Pedi pra nos trocarem de quarto e nos colocaram no 1o andar onde tudo funcionava. Bom café da manha, porem no 1o dia chegamos tarde (9:30) e nao foi feita a reposicao dos itens do café. Nos outros dias viemos cedo e tudo estava OK. Atendimento muito prestativo do staff. Alguns quartos dos fundos tem um forte cheiro de comida vindo da cozinha do restaurante a noite. Melhor pedir um quarto no 1o andar de frente pro lago, mesmo que seja um pouco mais caro.

Partner

8/10

Excellent

22 May 2016

gerald

Zur Durchreise geeignet

Sehr freundlich, gutes Restaurant, Zimmer zu hellhörig

Partner

8/10

Excellent

17 May 2016

Verified traveler

Goed restaurant

Gehorige kamer, centrale ligging voor iets te ondernemen.

10/10

Exceptional

06 May 2016

jonathan

Tolles Hotel am luganer see

Das Hotel eignet sich hervorragend zu einer zwischenübernachtung, z.b. Auf der Fahrt von Deutschland nach Italien in den Urlaub. Dafür haben wir es spontan gebucht, wofür wir sehr dankbar sind.

6/10

Pleasant

21 Apr 2016

Alberto

Pernottamento: \"solo di passaggio\", una notte.

Ho trascorso una notte, solo di passaggio da/verso la Svizzera.
Il personale è estremamente cordiale, gentile e dispobinibile.
Vi sono diverse camere con vista su lago e non, tutte le camere sono ampie. Riguardo alla mia, il giudizio è \"migliorabile\", piccoli dettagli che fanno la differenza: mancanza di appendini nel bagno per asciugamani/accapatoi; acqua calda disponibile la mattina solo dalle 7:30 (prima non c'era)!?

6/10

Pleasant

20 Apr 2016

Verified traveler

albergo con pub-pizzeria-ristorante al piano terra

le formalità alla reception sono state rapide ma, nonostante io non abbia l'uso di un braccio e sia zoppicante (postumi di incidente) e NON ci sia l'ascensore (scusabile, c'è solo un piano di scale) il personale non ha nemmeno proposto di trasportare la valigia, peraltro più ingombrante che pesante.
la stanza non era riscaldata e, nonostante un pallido solicello, piuttosto freddina
bello il terrazzo e la vista
alle prime luci inizia il traffico di auto e moto, non troppo pesante ma comunque rumoroso
il ristorante è decisamente un punto di forza, si mangia bene però ha una contabilità separata dall'hotel e non è certo romantico

Partner