Name: Comfort Suites Grove City - Columbus South
Address: 4200 Gantz Road, Grove City, 43123, US

6/10

Pleasant

01 Aug 2026

Lisa

The carpets throughout were in need of repair and cleaning. The sink in the bathroom was very slow to drain and the shower had moldy caulking. Additionally the couch in the room was very dirty like don’t sit on it. The kitchen smelled like a very dirty dishcloth to the point we couldn’t even be in there to get food. Super disappointed.

8/10

Excellent

27 Jul 2026

Heather

The property is very good. Very clean and comfortable. Front desk Staff is a little unprofessional. When checking, another customer and I waited at the desk for a long time before getting assistance. I had to knock on the door to get someone to come out from the back. They did not seem very happy to wait on us either. Breakfast the next day ran out of hot food by 8:30 and there wasn’t anyone around to replenish anything including cups and silverware.

6/10

Pleasant

27 Jul 2026

David

The property was okay and the room was decent. The shower did have mold along the edges in the sealant. I would not recommend this property for a ball team. They do not stock the breakfast bar nor do they have an attendant. If you think your team will be able to grab breakfast before heading off to their tournament you will be sadly mistaken. When we asked the staff to restock they said they were out of things. We stayed for three nights it was the same thing every day. I am a platinum member and I have never seen this in a Choice hotel before. Also the pool closes at 9:00. Much too early if you have a ball team that gets done playing at 8:30. If you're a traveler coming through and need a place to stay and don't care about breakfast this hotel might be for you if you can get a good price. For the price we paid it was a huge disappointment. We would have been further ahead to stay at the Motel 6 across the street and bought breakfast at McDonald's.

6/10

Pleasant

23 Jul 2026

David

Stayed there a few days never had breakfast ready at 0600 as they say nothing ready until more like 0645, many people waited to eat. Also, just a hard time to find anyone behind the counter. The place was clean but just a little service interruption on so many people waiting to eat. I do know one of the days they had a call out. All anyone wanted was eggs

10/10

Exceptional

22 Jul 2026

Andy

Great hotel staff was very accommodating one of the most comfortable rooms. I’ve been in a long time of travel.

6/10

Pleasant

22 Jul 2026

Simon

The property is clean and tidy. Breakfast is good. Hallway and staircase are decent. Room is very clean. But, the mini fridge is leaking water, that took some points out. Then, there is the truck stop close by. The light was incredibly bright, Some counter measure may be needed.

10/10

Exceptional

21 Jul 2026

Dennis

Nice very jice

8/10

Excellent

21 Jul 2026

Graham

Hotel/room was clean and comfortable. Included hot breakfast was average for the type of hotel. Only complaint would be the coffee. Neither the lobby or the breakfast area had any regular creamer the entire time we were there, only a few Irish cream packets and it seemed like both coffee stations were never both pouring coffee at the same time. We did stay on a very busy weekend. Would recommend this place, it’s in a good location for food and freeway access.

Friends_and_family Family

8/10

Excellent

20 Jul 2026

Dan

Did not care for the false fire alarm at 1:30AM. Could not locate the World Cup finals on the room’s TV.

Partner

8/10

Excellent

20 Jul 2026

Gena

Great stay. The hallway carpet was a bit worn but everything else was lovely. Super clean. Great access to highway and Cracker Barrel.

Self

10/10

Exceptional

18 Jul 2026

Molly

Highly recommend this hotel over staying at a Comfort Inn. Rooms are cleaner, rooms are be, and so is the customer service!

Family

4/10

Poor

09 Jul 2026

Dana

They put us on the 4th floor at first and it was 78 degrees. A/C did not work. Moved us 2 door down...still not working. Finally moved us to 3rd floor and it was good.

Friends_and_family Family

2/10

Poor

07 Jul 2026

Wendy

The room wasn’t set up with any wash clothes and only had two towels. We had three occupants in our room. I had to walk to the front desk three times before they had clean wash clothes & more towels. The shower didn’t work, the shower head only allowed a small amount of water out that sprayed all over, including outside the shower causing us to have to use our towels to clean water off floor. The plug in the shower also didn’t work. We couldn’t take bathes or showers. The next morning a house cleaning staff member questioned us on why we were still in room, claiming the front desk said we checked out. Then the front desk called stating we were supposed to have checked out. After further investigation they found our reservation proving we were in fact paid to stay another day. Later that same morning someone unlocked our door and let themselves in without knocking. They stated they thought no one would be there. This was very disturbing. When I reported all the problems to front desk and again at check out to manager, nothing was offered to compensate. All I received was excuses as to what happened. One staff member even commented on knowing that other rooms also had problems with the shower. This hotel was supposed to be a better quality then other hotels in the area, but we did not have that experience.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Heather T

The woman working the counter was very nice coming in the evening even on a holiday. She even helped with where the fireworks were gonna be in the area. The room was clean and comfortable. Not much noise from others around and there was plenty of parking. I stayed in the suites and the inn was next door. The pool is in the suites but I didn’t utilize it. The breakfast options were adequate for continental.

Self

8/10

Excellent

05 Jul 2026

Joseph

We checked in late and the night manager was super friendly and helped us get checked in. We had a problem with our room when we got to it and she apologized and took care of it immediately by moving us to another room. We only spent the night and left following morning, we didnt try the breakfast,so I can't say anything good or bad about it, they had a free breakfast but in my experience, you get what you lay for. Checkout was easy the morning attendant didnt say anything to us as we dropped off our keys which I found little odd. Figured he would ask how our stay was or thank us for staying there. We got neither. Overall it worked for the 1 night we needed to stay but I wouldn't stay there again if I had a choice.

Family_with_children

10/10

Exceptional

05 Jul 2026

Haresh

Amazing stay, would definitely stay again and I highly recommend this place. Clean rooms, nice amenities, ample parking (free), awesome breakfast, helping & very friendly staff.

Family

10/10

Exceptional

05 Jul 2026

Kimnise

No complaints

10/10

Exceptional

04 Jul 2026

Karen

Excellent Service, clean rooms, family friendly, nearby shopping & restaurants. Safe & Secure. Clean pool .

Friends_and_family Family

6/10

Pleasant

01 Jul 2026

Christie

None of our outlets work for charging our devices so that was really an inconvenience.

Partner

10/10

Exceptional

29 Jun 2026

Kim

Great stay!! Will definitely stay again. Breakfast was better than most! Very clean room

8/10

Excellent

28 Jun 2026

Ereika

The staff were nice, polite and helpful. Parking was great and more importantly room was clean. The couch pillow, in the room was stained and needed to be trashed the couch was stained too, which was not too concerning for me since it was not going to be utilized by me. The smoke detector was hanging from the ceiling but seemed to be operable. When staff were alerted at check in, they were nonchalant. When I mentioned it again at check out, that staff seemed a bit more concerned. Continental breakfast was fine.

Self

10/10

Exceptional

27 Jun 2026

Janet

Pleasant visit, clean room and satisfactory breakfast.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Nathaniel

Really modern and clean property. Shower was huge. Nothing at all to complain about

10/10

Exceptional

12 Jun 2026

Paul

Room was very clean and comfortable

Family_with_children

6/10

Pleasant

11 Jun 2026

Lisa

No curtains on our window and the shade did not work. Light from the parking lot shined through the window all night. No hair dryer in the bathroom. Asked staff for one and was told they didn’t have any. Hair dryer and room darkening shades are both listed on the booking.

Business

8/10

Excellent

11 Jun 2026

DeAnna

The staff was helpful and friendly. The room was clean and the breakfast was delicious. Only complaint the onsite laundry was not in working order.

Friends_and_family Friends

10/10

Exceptional

10 Jun 2026

Robert

Breakfast was fine. Room was clean for a quick overnight stay.

Partner

8/10

Excellent

08 Jun 2026

Douglas

Breakfast had very little and what was there was cold. We were there at 9:15am

8/10

Excellent

07 Jun 2026

Elizabeth

Room and breakfast food was good.

Family_with_children

10/10

Exceptional

07 Jun 2026

Deborah

Quiet and comfortable stay. Room was spacious and clean. Restaurants and shopping only a short drive away. Also very close to the highway, easy on and easy off.

Family

8/10

Excellent

05 Jun 2026

Peter

No WIFI on the 4th Floor...

For the rest everything was great!

Self

6/10

Pleasant

03 Jun 2026

Leslie

Although the room was clean, the property appeared to be poorly maintained. The carpet in the hallway as well as the carpet in the room was very old & in poor condition. The ice machine was broken, the coffee machine was broken, & the juice machine was broken. The seats on the chairs in the breakfast area were all very worn & most had tears.

Partner

10/10

Exceptional

01 Jun 2026

travis

Great location staff clean

Self

10/10

Exceptional

28 May 2026

travis

Staff great

Self

10/10

Exceptional

28 May 2026

travis

Staff great

Self

10/10

Exceptional

24 May 2026

Gina

Very nice and clean.

Family

10/10

Exceptional

22 May 2026

Tony

Clean room great location.

2/10

Poor

21 May 2026

Benjamin

Rude loud woke me up right outside my window with a leaf blower in the rain for some reason. Just a trashy hotel.

2/10

Poor

19 May 2026

Patricia

.

10/10

Exceptional

17 May 2026

Joy

GREAT

Partner

10/10

Exceptional

17 May 2026

Ashley

The woman at the front desk already had my room keys waiting for me and helped me book an extended stay! She was amazing. Then I get to my room and I was surprised at how nice it was! Totally worth every penny. I even ordered room service and it was here within 30 mins. It was a great stay !

Self

10/10

Exceptional

13 May 2026

Sharon

Nice, clean hotel. Check in & check out were easy & quick. Beds & pillows were very comfortable. Big counter in bathroom. Breakfast included eggs (patties), sausage links, biscuits, gravy, bagels, bread, cereal, waffles & juice. Unfortunately, we were just passing through the area so we didn't get a chance to enjoy the pool. I would stay there again if in the area.

Partner

10/10

Exceptional

13 May 2026

Carolyn

Yes

Family

8/10

Excellent

09 May 2026

Tim

Good short term stay location.

Self

2/10

Poor

03 May 2026

Donald

I Tn c l in vl

Partner

10/10

Exceptional

03 May 2026

Jesse

Clean rooms, helpful friendly staff

Friends_and_family Family

6/10

Pleasant

02 May 2026

Carla

The breakfast was ok.

2/10

Poor

26 Apr 2026

Anna

When entering the room we found the pull out couch bed was opened with no sheets, white stains, and a dirty sheet laying on it. The next morning when getting ready to leave we found a cockroach crawling on the wall. Still waiting for the manager to contact me. For spending over $300 for one night I expect a clean room with no bugs.

Friends

6/10

Pleasant

24 Apr 2026

Tom

The room dod nothave ahair dryer and the desk didn’t either

Upon a second visit to the desk and a suggestion to get a hair dryer from an empty room we even got it tesolved

HVAC wasn’t working correctly

Light over bed needed maintenance

Partner

6/10

Pleasant

23 Apr 2026

Stephanie

After reading reviews I was quite surprised how dirty the hotel was. The hallways were filthy, tile was sticky & dirty. The carpet in our room was stained, bathroom sink would not drain & the shower grout had black spots.
Breakfast was your traditional hotel breakfast. As we were checking out, we told the hotel agent that the sink was not draining & his response was “I will tell maintenance” Very disappointing stay!

Partner

10/10

Exceptional

20 Apr 2026

LUKE

Clean room

Self

2/10

Poor

20 Apr 2026

Kayla

Got to the hotel where my reservation was made, said they didn't have me at that building but had me next. Different hotel, different address, way different price and condition of hotel. They would not even look at my email for confirmation and just kept saying sorry and sent me to the hotel next door. No refund, no nothing and THEN when I said I wanted a refund because my reservation was at a hotel I did not book, and instead of cancelling, they checked me in ANYWAY, so I couldn't cancel. Attempting to get a refund immediately with no responses.

10/10

Exceptional

10 Apr 2026

Derrick

Nice, clean hotel. Good for our 2 night stay.

Friends_and_family Family

6/10

Pleasant

06 Apr 2026

Wendy

For a newer hotel and what I thought was an upper level hotel, I was a little disappointed. Carpet needs replaced and there were interior areas that needed repair. The next day after arriving late the night before, we were looking forward to sleeping in. The maid working our floor was talking extremely loud on her cell phone while cleaning. It was so disrupting at one point that I opened my door to see if there was a problem. She was standing in the hall next to my door talking on her phone. After closing the door I heard her laugh loudly. I’m not sure if she was laughing due to her call or if she thought my look of shock was funny. Either way it was very frustrating and made it impossible to relax let alone sleep. Bare minimum as far as food and snack options. I guess I am a bit spoiled with expecting breakfast options. The tv had hdmi hookup, however the setup screen wasn’t available to set it up. For us this was a negative situation b/c we enjoy watching Netflix and Paramount. For the rate of the room, I guess I was hoping for more.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Terryl

Great location, the breakfast was great, very affordable!

4/10

Poor

26 Mar 2026

Michele

Very limited breakfast options and no hot water for my morning shower. Called the front desk a few times with no answer.

Self

6/10

Pleasant

23 Mar 2026

Karen

Yes

Partner

10/10

Exceptional

22 Mar 2026

Delesa

We had a quick one night stay. I’m was clean. No weird odors. The water got hot. No bug. No real issues at all.

Friends

10/10

Exceptional

22 Mar 2026

Audwynn

Area was clean and well kept also quiet considering its near so much activity.

Self

6/10

Pleasant

22 Mar 2026

Jaymes

Every room I was given was dirty. Dirty towels everywhere, trash everything. Some of the beds were made but trash and dirty towels stayed. Was taken to 3 different rooms before guven a clean one

8/10

Excellent

20 Mar 2026

Victoria

Overall the hotel and staff was good except the manager Victoria. I checked in on Sunday and was charged in full for my stay, I tapped my card and paid in full. A couple days later I had a charge on my account for $550 more than what I was charged on Sunday and then a deposit of $460 that was manually keyed by the manager. I did not approve either one of these charges so she is trying to overcharge me for my stay and manually entering my credit card number without my permission. I booked my reservation in December for my stay in March and asked for special accommodations and never got a response back in 3 months. They put me up on the 4th floor instead of the ground floor like I asked because of being handicapped and having my service dog. I asked if i could be moved and the manager told me that the room they had on the first floor there was a guy in there in a wheelchair and couldn't ask him to move, found out she lied to me and the guy was younger than me and was there on business which his company paid for the king accessible room for him for a week. The other lady that worked at the desk Laura was very nice and try to accommodate me, she comped two nights of my stay for me but Victoria added them back in and charged me for them.

Self

6/10

Pleasant

16 Mar 2026

Kelli

The staff was very friendly and helpful. The night shift guy was always there, answered questions, and provided everything we needed quickly.
The breakfast staff was also excellent. Very friendly and helpful.
Cleanliness was an issue. The carpets in the hallways looked very dirty. There were multiple places where a spill occurred and it was poorly cleaned up, left sticky and had residue of the spill. The chairs in the dining room were severely worn and the cushions needed replacing.
The bedding was pilled and scratchy, and the sofa bed had no sheets on it, or anywhere in the bedroom. Our bedroom blinds were broken would not go up. The mini fridge had an awful smell.
The room was spacious and the bathroom was very clean.
The breakfast options were wonderful. Everything was fresh and constantly being refilled. The area was continuously picked up and cleaned by the staff. There was a wide selection of choices.
The staff was kind, helpful and respectful and we enjoyed our stay, despite the cleanliness and upkeep issues.
The pill found in the bedroom was unacceptable and unsafe.

Friends_and_family Family

2/10

Poor

13 Mar 2026

Tammy

If I could give negative stars, I would. We rented 2 rooms for a busy Expo weekend. At check-in, the hotel wouldn’t accept that we had already paid through Expedia, demanding that we provide a credit card. Every other place was full, so we had no choice. They charged that card but said that the card was declined, and said that we needed another form of payment. So we gave them another card, which they also charged. We found out the next day that both payments went through and we were paying triple for these rooms. When we complained, staff said the couldn’t help us, but the manager was never ‘available.’ After we left, the manager finally called me back, was incredibly rude, and then proceeded to charge my credit card a 4th time. I’m still disputing charges through my credit card. Also, we rented 2 rooms for the weekend, and both rooms were filthy. The second room had something wrong with the plumbing, so that water rushed out from under the tub every time we turned on the shower, flooding the room. So the people in that room had to come to the first room to shower. The shower in the first room took 30 minutes for the water to get warm. The rooms both had dirt and hair throughout, as though they hadn’t been cleaned in a while.

10/10

Exceptional

08 Mar 2026

Brianna

The guy working at check in was great. Super helpful and I had several different questions- needed pool towels, bedding for the pull-out couch, and pizza delivery questions. But the guy in the morning wasn’t great. He told me I owed money but had paid through a third party. I also told him that my 10 year old had picked a scab and I wanted to give him a heads up that he got a bit of blood on the comforter. Not ideal, I know, but he’s a kid… the guys face looked like he was so disgusted. I just wanted to give a heads up so they’d know for cleaning. I didn’t have to do that. Check out was just weird. Anyways, the space was very clean. Pool was nice. Safe area with lots of restaurants around. We’d go back.

Friends_and_family Family

4/10

Poor

01 Mar 2026

Lisa

The room I was given when I checked in was already occupied. I went to the room and the key wouldn’t open the door so I went downstairs twice and the lady said the battery was probably dead so she sent someone with the laptop to charge/open it. Door opened but they had the inside lock on.that is when we realized someone was in there.
The 2nd room had a dirty washcloth hanging on shower rod. All this was at 11:30-midnight

Friends

10/10

Exceptional

01 Mar 2026

annette

Very clean hotel comfortable beds and good location to restaurants and activities. Would stay again anytime while traveling to Columbus .

Friends_and_family Friends

10/10

Exceptional

25 Feb 2026

Brandy

The room was so nice and clean. The staff was very accommodating! The worst part was staying during a basketball competition so kid ran the hallsways the ENTIRE time. But thats not on the hotel.

Friends_and_family Family

10/10

Exceptional

24 Feb 2026

Gary

All the above.

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Kirk

It was just a great value.

8/10

Excellent

21 Feb 2026

Michael

Room was clean staff was helpful

Partner

10/10

Exceptional

19 Feb 2026

Teresa Rufus

very nice

Self

10/10

Exceptional

15 Feb 2026

Kay

Very clean, very courteous

10/10

Exceptional

11 Feb 2026

Chris

Clean room. Quiet.

Leisure

10/10

Exceptional

07 Feb 2026

Yanira

Very clean, staff very friendly, breakfast was good.

10/10

Exceptional

01 Feb 2026

angela

Staff was very nice, clean rooms and a good breakfast

Business

4/10

Poor

01 Feb 2026

Blake

Staff at the front desk were great. I think the property has poor management. The place smells bad. Floor to floor smells like pot some areas smell almost like old food or spoiled cheese. The lady who does front desk and breakfast is very nice. The property I think has homeless people come in during breakfast. Seems like a hotel alot of people with personal problems come to stay to then cause problems. Housekeeping employees talk very loud especially when your in your room trying to relax. Just wanted a calm weekend but it wasn't.

Leisure Self

6/10

Pleasant

25 Jan 2026

Jonathan

Pool was closed , breakfast used to be better but it was overall good.

Friends_and_family Family

10/10

Exceptional

21 Jan 2026

Kelly

Everything was great I was happy I got a room on first floor

Self

10/10

Exceptional

18 Jan 2026

Sheila

The room was spotless and beds very comfortable. We didn’t use the pool but we noticed there were children that did . The breakfast was wonderful and the lady who worked there was wonderful keeping it stocked up and full . The only issue was for whatever reason at 4:00 am the smoke alarms went off in everyone’s room . We will definitely stay there again .

Partner

2/10

Poor

18 Jan 2026

Tracy

This is the absolute worst hotel stay my husband and I have ever experienced! The noise level was ridiculous and nothing was done about it. Three times someone attempted to enter our room. We wanted to leave but were afraid at the same time. I called the front desk after the 3rd attempt at entry at 3 am (after not sleeping all night so far) and was told that it was the front desk trying to enter because we “weren’t registered” in the room! But I had confirmation, we were given room keys, and my credit card showed confirmation! There was partying in the parking lot and on our floor. Not a thing was done about it! By far the scariest and most awful hotel experience we’ve ever had! I will be calling the corporate offices on Monday morning. Oh and let me add, the fire alarm just went off 20 mins ago as well. I’m sure it was a kid or a drunk that’s out of control as well. Don’t bring your family here!

Leisure Partner

10/10

Exceptional

08 Jan 2026

CeeJay

My only complaint if any is I wish the breakfast was a little better such as potato's

Leisure Family

2/10

Poor

07 Jan 2026

Denisse

Pool was temporarily closed, when I checked in and asked pool hours

10/10

Exceptional

05 Jan 2026

Ryna

Very clean and comfortable room, lovely staff, good breakfast, and excellent price!

Leisure Family

10/10

Exceptional

05 Jan 2026

Stephen

Room was nice and clean, staff was courteous

8/10

Excellent

30 Dec 2025

Lois

Everything was clean and very quiet.The young man (from Togo) at the front desk was an asset. Wonderful personality !

Leisure Self

10/10

Exceptional

29 Dec 2025

Tariq

It was a very good place to stay and had a lot of space. And the room was clean. I would definitely stay there again.

Business_and_leisure Family_with_children

4/10

Poor

13 Dec 2025

justina

The lady on the phone when booking never told me the pool was closed so my kids and I were very disappointed as that’s the only reason we were staying, there was people running through the hallways all night long until 4am. & the lady in the morning making breakfast got very rude with my kids when they were getting juice.

4/10

Poor

12 Dec 2025

Nicholas

the employees stated there were roaches in the room

10/10

Exceptional

04 Dec 2025

Marlene

I did not have breakfast

Leisure Partner

10/10

Exceptional

04 Dec 2025

Belinda

Nice people

Friends_and_family Family

10/10

Exceptional

26 Nov 2025

Mathew

Room was great and location was central

Business

4/10

Poor

17 Nov 2025

Anne

We checked in and got to our room and unpacked. About 25 minutes later the person from front desk came up and told us she gave us the wrong room and we had to move. When we got to the new room it smelled like cologne which we speculated someone else was given that room before us and told to switch to another room as well. The room had potential but unfortunately it was dirty as was the hallway.

Leisure Friends

8/10

Excellent

16 Nov 2025

Donald

Window in the room off the track, wouldn’t close all the way tight after I put it back on the track and wouldn’t lock. No proper curtains on the window and outdoor noise made it difficult to sleep because of the window. So bad I could follow conversations in the parking lot and they weren’t even loud.

Leisure Partner

4/10

Poor

16 Nov 2025

Samiantha

The breakfast attendant is awful and rude and didn’t even put out the full breakfast and was late opening the breakfast area. Pool was closed

2/10

Poor

11 Nov 2025

Leah

When we arrived we tried to extend the tv from the wall. It came off the mount. We reported it to the front desk. The following day they charged me an additional $175 due to the Tv issue. The tv still worked. We set it on the floor so it didn’t fall over and break. I asked 3-4 times about refunds. Was told would be refunded at checkout. Have yet to be refunded the $100 damage deposit or the $175 for the issue. Still awaiting call from the manager. Was also never notified of the $175 charge. Was never contacted they just took it out because they said house keeping was the one who reported the issue.

Leisure Family_with_children

10/10

Exceptional

10 Nov 2025

Ryan

Na

Partner

8/10

Excellent

08 Nov 2025

Mckinsey

Good

Friends_and_family Family

2/10

Poor

06 Nov 2025

Samuel

While staying at this property the man in the room next to me was beat to death. I had to call the police. The front desk did nothing. This man was unalived and I heard everything. Did not sleep. The manager was a rude lady that demanded I leave the room by 11am to check out when I did not sleep bcuz the police were kicking n the neighbors door. DO NOT STAY HERE. THE MANAGER IS RUDE AMD NEEDS TO BE FIRED.

4/10

Poor

04 Nov 2025

Valentina

Fire alarm went off and found out it was a regular thing every other night. Our key cards stopped working which is also something common. The phone line to the main desk was busy and they couldn’t tell me why.

Business_and_leisure Partner

8/10

Excellent

03 Nov 2025

Randall Joseph

The staff were really nice and showed great hospitality. Overall a good stay for us but my only complaint is the beds (hard mattress) which mad it hard for a good nights sleep.

Leisure Partner