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Acamar Beach Resort

Acapulco · Mexico

Av. Costera Miguel Aleman 26View location

8.2/10Excellent696 Reviews
Cleanliness8.2/108.2
Service8.2/108.2
Comfort7.4/107.4
Condition7.4/107.4
Location8.0/108.0
Neighborhood7.0/107.0
Value6.8/106.8
Amenities8.2/108.2
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  • Sport hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Acamar Beach Resort

Nestled in the heart of traditional Acapulco, this beachfront hotel graces the shores of La Caleta along the famed Avenida Costera.

Just a short stroll from the city center and its main squares, and a convenient 40-minute drive from the airport, it offers easy access to the vibrant tourist areas of La Roqueta and La Quebrada.

Guests can enjoy a wealth of amenities, including a 24-hour reception desk, currency exchange, cloakroom, elevators, and a safe. Further enhancing the experience are a shop, palapas, internet access, room service, laundry service, babysitting, and medical assistance.

Savor a buffet of Mexican specialties at El Quetzal restaurant, or unwind with refreshing drinks and cocktails in the inviting ambiance of El Tucan bar.

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The colorful rooms offer stunning sea views and feature two double beds or one king-size bed, along with air conditioning, satellite/cable TV, a private bathroom with shower, direct-dial telephone, and an in-room safe. An extra bed can also be provided.

The outdoor complex boasts a swimming pool with a dedicated children's area, a poolside snack bar, and ample sun loungers and parasols. Indulge in a relaxing massage or take advantage of the diverse entertainment programs offered for both adults and children.

Active guests can participate in aerobics sessions, volleyball, football, and basketball, while water sports enthusiasts can explore diving, water skiing, jet skiing, and motor boating at the on-site water sports center.

The hotel also provides easy access to La Quebrada, La Roqueta Island, and the renowned underwater statue, the Virgin in the Sea. Guests can enjoy a generous breakfast buffet, and bed and breakfast stays are available.

With a stay at Acamar Beach Resort Acapulco in Acapulco (Acapulco Tradicional), you'll be steps from Playa Caleta and 5 minutes by foot from Playa Caletilla. This beach hotel is 0.3 mi (0.5 km) from Capilla Submarina and 0.5 mi (0.7 km) from Club de Yates de Acapulco.

Make yourself at home in one of the 134 air-conditioned rooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones and safes, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 7:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Parking height restrictions apply Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • Pool access available from 8 AM to 8 PM.
    • Parking height restrictions apply.
    • Contactless check-out is available.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 260 for adults and MXN 180 for children
    • Covered self parking fee: MXN 130 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Playa Caleta 0.1 km / 0.1 mi
Playa Caletilla 0.4 km / 0.3 mi
Capilla Submarina 0.5 km / 0.3 mi
Club de Yates de Acapulco 0.7 km / 0.5 mi
Playa La Roqueta 1 km / 0.6 mi
Isla de La Roqueta 1 km / 0.6 mi
Barco Palao 1 km / 0.6 mi
Playa La Angosta 1.9 km / 1.2 mi
Playa Manzanillo 2 km / 1.2 mi
Tlacopanocha Beach 2.5 km / 1.5 mi
Sinfonía del Mar 2.6 km / 1.6 mi
La Quebrada Cliffs 3.1 km / 1.9 mi
Mural Diego Rivera 3.3 km / 2 mi
Plaza Álvarez 3.3 km / 2.1 mi
Zocalo 3.3 km / 2.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2000
  • Total number of rooms: 135
  • Number of floors (main building): 6
  • Number of floors (annexe): 2
  • Single rooms: 20
  • Double rooms: 104
  • Junior suites: 11
  • hotel
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
Show 22 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Airport ShuttleExtra charge
  • Hotel safe
  • Cloakroom
  • Lift access
  • Garden
  • Luggage roomExtra charge
  • Bikes available
  • Restaurant
  • Non-smoking area
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • Non-smoking establishment
  • Banana boatingExtra charge
  • Jet skiExtra charge
  • DivingExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN SUPERIOR SEA VIEWTWIN • SUPERIOR SEA VIEWTWN.SU-VM

    Photos are not available for this room type.

    Acamar Beach Resort

    TWIN SUPERIOR SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Acamar Beach Resort

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room POOL VIEWRoom • POOL VIEWROO.VP

    Photos are not available for this room type.

    Acamar Beach Resort

    Room POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room MOUNTAIN VIEWRoom • MOUNTAIN VIEWROO.VN-1

    Photos are not available for this room type.

    Acamar Beach Resort

    Room MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Acamar Beach Resort

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEA VIEWRoom • SEA VIEWROO.VM

    Photos are not available for this room type.

    Acamar Beach Resort

    Room SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room OCEAN VIEWRoom • OCEAN VIEWROO.OV

    Photos are not available for this room type.

    Acamar Beach Resort

    Room OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU-1

    Photos are not available for this room type.

    Acamar Beach Resort

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR OCEAN VIEWRoom • SUPERIOR OCEAN VIEWROO.OV-SU

    Photos are not available for this room type.

    Acamar Beach Resort

    Room SUPERIOR OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE MOUNTAIN VIEWDOUBLE • MOUNTAIN VIEWDBL.VN

    Photos are not available for this room type.

    Acamar Beach Resort

    DOUBLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GARDEN VIEWQUADRUPLE • GARDEN VIEWQUA.GV

    Photos are not available for this room type.

    Acamar Beach Resort

    QUADRUPLE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GARDEN VIEWRoom • GARDEN VIEWROO.GV

    Photos are not available for this room type.

    Acamar Beach Resort

    Room GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Acamar Beach Resort

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE POOL VIEWQUADRUPLE • POOL VIEWQUA.VP

    Photos are not available for this room type.

    Acamar Beach Resort

    QUADRUPLE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR MOUNTAIN VIEWQUADRUPLE • SUPERIOR MOUNTAIN VIEWQUA.SU-VN

    Photos are not available for this room type.

    Acamar Beach Resort

    QUADRUPLE SUPERIOR MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SEA VIEWDOUBLE • SEA VIEWDBL.VM

    Photos are not available for this room type.

    Acamar Beach Resort

    DOUBLE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR SEA VIEWRoom • SUPERIOR SEA VIEWROO.SU-VM

    Photos are not available for this room type.

    Acamar Beach Resort

    Room SUPERIOR SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Acamar Beach Resort

8.2
Excellent
696 Reviews
Cleanliness
8.2 /10
Service
8.2 /10
Comfort
7.4 /10
Condition
7.4 /10
Location
8.0 /10
Neighborhood
7.0 /10
Value
6.8 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
13 Jul 2026
Maria
Excellent beach view. Staff are so friendly and welcoming
Family
10/10
Exceptional
11 Jul 2026
Jessica
Hotel was amazing, however their breakfast restaurant service was horrible. I waited 40 mins to get pancakes. And I asked them what was taking so long and they say said they were serving people with a breakfast voucher first. Definitely don’t recommend eating at there restaurant.
Family
10/10
Exceptional
02 Jul 2026
maria del carmen
todo muy bien , pero hace falta q el.restarant cierre mas tarde entre semana , porq entre semana cierra a las 3 pm.
Family
4/10
Poor
31 May 2026
Edith
Al aser el check in el reception parese q no le gusta su trabajo ni biennenida ni me esplivo nada del hotel y grosero solo medio la llave y lps controles y medijo q cuarto tenia y ya solo un elevafor avia y chico solo cania 4 personas para un hotel grande los empliados ni te saludaban y parese q todos estaban enojados y el lugar no esta tan limpio y luego te quieren cobrar asta por las tuallas q esten con una mancha cuándo las tuallas ni tan limpiaa estan por tofo te quieren cobrar y el bańo no tiene ni donde salga lo caliente no ay telegono para la recepvion no ay tuallas para la albertca la verdad para el precio no bale le pena no me wuedaria otraves aa qui son muy despotas los empliados la verdad no lo recomiendo mejor nusquen otro en la costera como el emporiom oh el ritz oh kristal nunca eh tenido problemas con ellos vomo con este
Friends_and_family Family
8/10
Excellent
16 Apr 2026
Matthew
This property is nice in a part of town long forgotten. It’s sad, Acapulco moved down the road to an area that doesn’t have the charm. This place is clean and cool and right on the beach. The beach gets very crowded as it’s popular with locals. It’s a great spot that got left behind.
Friends
10/10
Exceptional
10 Apr 2026
peter
Nice family style beach. Decent location away from the city center but with easy access. Great ocean view from the ocean facing room. Simple and authentic
Family_with_children
8/10
Excellent
08 Apr 2026
alejandro
Great place for a family,group, couple to stay right on the beaches and many places in the area close to downtown
Family
2/10
Poor
07 Apr 2026
Adela
No es lo que anunciaron está muy deteriorado el hotel
8/10
Excellent
27 Mar 2026
Maria
Los empleados poner mas atencion al cliente. El hotel tiene muy buena ubicación , buenas habitaciones
Friends_and_family Family
6/10
Pleasant
22 Feb 2026
james
First of all, Acapulco is still recovering from the Hurricane Otis in 2023. Almost everywhere is the non-stop noises of demolition and construction. The Acamar Hotel is also at this time. It's a nice enough Hotel, but noisy by design. and when it's full IT IS NOISY! there's no escaping the noise, which is true for most all of Mexico. The beach is nice and calm, the pool is nice and clean. The Staff are very helpful. The restaurant is very large and the food was good. There is nothing much open after 8pm except Dominoes and some street vendors, nothing else, period. The \"party buses\" roar through that intersection with their music blasting and horns are honking from early until late. It was fun for a few days but bring your ear-plugs!
Friends
10/10
Exceptional
15 Feb 2026
ALEJANDRO
Excelente trato, ambiente, inmueble, sin duda, me volvería a hospedar.
8/10
Excellent
03 Jan 2026
Esmeralda
Room was clean staff was nice very good location . Pool was dirty and the beach as well .
Leisure Family
10/10
Exceptional
06 Nov 2025
Gabriela
Yes
Friends_and_family Family
10/10
Exceptional
10 Oct 2025
Paulina
The view of the ocean was so amazing. The hotel was in process of renovation so there was a lot of noise at the time . But I know once there done it will be great . It’s walkable or if you prefer to use the buses to get to down town it’s easy and there’s more options to eat and shop . We also walked from downtown to the quebrada and it’s a nice walk ( a bit up hill but not bad ) definitely worth the walk . Loved the hotel view and the sound of the beach all day and night definitely worth the stay .
Leisure Partner
10/10
Exceptional
01 Jul 2025
Paulina
They were renovating the hotel . So there were lots of noice at night until 9 - 10 pm . There was a storm and water was dripping inside the room . Overall this hotel will be great to stay after there done remodeling it . It’s just in front of the ocean and very nice view if you have the ocean view room . It’s walkable , easy transportation to the zocalo .
Leisure Partner
2/10
Poor
10 Jun 2025
LETICIA

No volvería

las camas estan muy viejas, realmente viejas. Nos tocó lluvia, el balcón tiene techo de lámina lo cual provoca un ruido terrible con la lluvia. La puerta tiene muy po seguridad, es un sola y endeble manija. El elevador estaba siempre muy sucio además que es insuficiente. Las personas de recepción súper apáticas.
Business
10/10
Exceptional
14 May 2025
J.Dee
Great
4/10
Poor
07 May 2025
Juan Carlos

no es todo como en las fotos del hotel

la habitación no es como la que sale en la foto, el refrigerador ofrecía la habitación si estaba, bastante viejo y no tenia el enchufe para encenderlo a la electricidad, la terraza con una red la cual no se apreciaba la playa, te cobran por día el estacionamiento, el internet no funcionaba al 100% venia y se iba la conexión constantemente
Partner
8/10
Excellent
06 May 2025
DAVID

Muy buena opcion

excelente lugar para hos´pedarse en relacio a costo beneficio, falta muchop or restaurar o arreglar pero se esta trabajando , por cierto el aire acondicionado formidable, no lo senti muy frio sino excato para mi gusto, y el frigobar muy util, aunque en la epoca que fui demasiado concurrida la playa, por lo que no pude disfruta como hibiera querido, pero eso no es responsabilidad del hotel
Partner
4/10
Poor
19 Dec 2024
Daniel
the charge me 200 pesos for a Tavo and the tray says the I take it
Leisure Family
8/10
Excellent
01 Nov 2024
Margarita
El lugar esta limpio gente amable
Lo recomiendo
8/10
Excellent
18 Jul 2024
Bruno
My family and I stayed 2 nights everything was fine, staf is very nice, convenient store nearby, transportation in front of the hotel, pool was excellent, beach next to the hotel elevator fine. Except during the day is a bit noisy because remodeling is going on. Other than that we strongly recommend, definitely we will be back.
Leisure Family
10/10
Exceptional
26 Jun 2024
Yuriria
Room was available at noon, which was great
Leisure Family
2/10
Poor
05 Jun 2024
yhon J
At this point I don’t understand how some one can use Expedia or anything that Expedia offers, by far the worse experience ever, I had to go to other hotel in the very first day, and the worse part of these is they did not refund my money.

Expedia and this hotel are very terrible!!!!!!
Leisure Family
2/10
Poor
10 Apr 2023
Victor
Sucio ...viejo ... ruidoso ...muy mal servició no lo recomendable ni gratis.
Leisure Family
10/10
Exceptional
31 Mar 2023
Minerva
..
Leisure Partner
8/10
Excellent
13 Feb 2023
Carmen Victoria
NA
Leisure Family
10/10
Exceptional
10 Feb 2023
Carmen Victoria
Los empleados muy amables y excelente accesibilidad. Los negocios cercanos cierran muy temprano tristemente.
Leisure Family
8/10
Excellent
29 Jan 2023
Bertha
Limpieza poco eficiente por parte de las recamaristas pero, toallas y sábanas muy bien. El personal en general muy atentos y cordiales. Aunque de seguridad nunca subieron a auxiliar con lo de la caja de seguridad. En cuanto a instalaciones antigua pero funcional. La comida en el restaurante buen precio, muy buen sazón y calidad, vale la pena el buffet. Tranquilo de ambiente. Si volvería. Gracias.
Friends_and_family Family
10/10
Exceptional
27 Jan 2023
Minerva
Easy access to the beach. Good food at the restaurant.
Leisure Family_with_children
8/10
Excellent
28 Aug 2022
Raul

Agradable

El servicio es excelente, nos gusta el hotel porque está cerca del mar y los niños pueden estar en la alberca y la familia disfrutando en la arena son descuidarlos.
Friends_and_family Family
8/10
Excellent
22 Jul 2022
Maria
Nice friendly staff, but only one elevator wasnt enough for all the people. And not enough chairs on the beach. No towels for the pool either...
Leisure Family
10/10
Exceptional
21 Jun 2022
Daniel Neri
Clean property And nice view
Leisure Family_with_children
2/10
Poor
02 Jun 2022
Maria
The location is convenient for easy access to the beach.
The rooms are extremely dirty .
Moldy shower heads and ceilings, dirty stained mattress ,moldy minny fridge .
Impossible to get a decent night sleep . The rooms facing the streets are so loud all night , public transportation coming and going at all times makes it just impossible to sleep at all.
Leisure Family
6/10
Pleasant
04 May 2022
Eleazar
the view
Leisure Family
8/10
Excellent
20 Feb 2022
PRINCES MIRELLA
Cama cómoda, pero el baño despedía mucho olor a coladera.
Friends_and_family Family
8/10
Excellent
11 Jan 2022
JOSE ANTONIO

Bien

En general bien, en cuanto a limpieza y seguridad bien el hotel, fácil acceso, estacionamiento seguro. solo la tv por cable un poco limitada en cuanto a canales, aunque la verdad no vas a Acapulco a ver televisión. La atención del personal muy buena, son accesibles en cuanto al Check in. Si regresare
Friends_and_family Family
10/10
Exceptional
23 Oct 2021
Francisco Junior
Reserve por un par de días y me sentí tan cómodo que decidí quedarme 2 días más, todo en general muy bien, todo limpio, seguro, y la amabilidad al 100
Friends_and_family Family
10/10
Exceptional
18 Jul 2021
Verified traveler
Love the ocean view balcony, and have the beach to only steps away from the hotel
Leisure Family
2/10
Poor
16 Jul 2021
Verified traveler
Horrible place
Leisure Self
8/10
Excellent
05 Apr 2021
Liz
buen servicio, el desayuno malo (no esta rico), limpio y la ventaja de tener la playa afuera
Friends_and_family Family
10/10
Exceptional
29 Mar 2021
liliam

Amazing customer service

Customer service is amazing everyone was extremely helpful. Location is perfect no need to rent a car. We will definitely stay here again
Friends_and_family Family
2/10
Poor
20 Feb 2020
Verified traveler
called front desk to come fix toiled and they never came to the room. Hotel offers WiFi and it doesn’t have WiFi. Rooms are as shown on the pictures. Would not recommend to stay there.
Leisure Family_with_children
4/10
Poor
17 Feb 2020
Verified traveler
No wifi. Property needs a lot of upgrades. Pictures on expedia are not a true representation of property. Pool has too much chlorine. Staff was very friendly and helpful.
Leisure Family_with_children
10/10
Exceptional
22 May 2019
Verified traveler
This hotel was amazing. It's nothing fancy. But the hotel has the perfect location and the staff was so helpful. The hotel was sold out and we needed an extra room. So i called the hotel. They made sure we had 2 double beds. Room was very clean. And our balcony was huge. I could have a party for 20 on it if you wanted too. Can't wait to go back. Thank you to all the staff for making it a wonderful holiday.
Leisure Friends
6/10
Pleasant
04 Feb 2019
Baris

Average

Cleaning was bad. Little bugs are everywhere. Nothing to do around. Being on the beach is a great advantage. Yet not a bad option
4/10
Poor
08 Sep 2016
retried couple

Over price,bad location,nothing to do

Pool was not clean,rooms where not clean,they had rensvation going g on the entrance,no wifi in rooms, the restrant was close,had to travel 15 miles to do eat,shop to do any thing. For the same price we found hotels lots better. They where grouting the front floor entrance,it was a mess.
4/10
Poor
24 Aug 2016
Verified traveler

Eh

The hotel itself is really old. The pool was dirty and they didn't want to clean it. Ants everywhere!! Including the room. Bed really uncomfortable
2/10
Poor
05 Apr 2016
Verified traveler

DO NOT BOOK

-Do not book this hotel.
-Staff/service/hotel is awful
-Could not get my refund because there policy states you will be charged for the 1st night even though you have 24 hours from the time of booking to cancel.
8/10
Excellent
26 Mar 2016
Ken

Fantastic View

This place is so easy to find and the location is right in the middle of everything. The street side is very noisy I would suggest the pool view or the ocean view which has a nice older patio to enjoy the view. I do not speak Spanish but the management did their best to accommodate us. I do not mind staying at an older motel and they keep the grounds in pretty good shape. The pool was enjoyable and the access to the beach is perfect.. Ok so the rooms could use a remodel but for the price is more then reasonable. I would go back in a heartbeat.. We did get to stay at the Mayan Golf resort, south Acapulco as well, so we got a chance to stay at the very nice and the older part of the city and we liked the difference..
8/10
Excellent
13 Jul 2015
cristina m

Acamar, Acapulco

The bed was rather hard, but the room was clean and the people working there were very pleasant. The view from our room was gorgeous! Plus, you really can't beat the location! It's literally right on the beach, with beach front restaurants situated around it. Its hard to beat for the price.
Partner
4/10
Poor
12 Apr 2015
Jose A.

In my opinion

The location is very convenient but far from other activities in Acapulco . For the price is not bad , but it could be better. The staff are very helpful and the place is clean but the rooms are very small . I happen to know Spanish so, not sure if they speak English.
Family
2/10
Poor
22 Jul 2014
sananton

keep looking

awful. we had a suite and a room with ocean view. the suite smelled, kitchenette non-working stove, sink leaked, we had to place trash can under to catch water. a-c not in kitchen. suite fridge dirty with mold, not plugged in had to be cleaned w/what looked like a filthy rag. 1 non-working elevator, other elevator was iffy, several guests stuck. no water throughout hotel on sunday. pool hours 9-8pm, too early to shut down pool. manager unavailable. i will be disputing charges with my credit card company.
Family
8/10
Excellent
03 Jan 2010
IGUANA 13

\"GORGEOUS LITTLE GETAWAY\"

GAY COUPLE SPENDING NEW YEARS AT RESORT. WE WERE UPSET WHEN CHECKING IN (LONG WAIT) AND FRONT DESKINFORMED US THAT THERE WAS NO RECORD OF OUR PAYMENTWHICH WAS PURCHASED & CHARGED TO OUR CREDIT BACK IN MARCH 09. FRONT DESK TOLD US WE WOULD HAVE TO PAY THEROOM ONCE AGAIN. THATS WHEN MY PARTNER WENT BALLISTIC. IT TOOK ONE OF THE EMPLOYEES [...] TOFIGURE IT ALL OUT. WE WERE PUT IN A LOVELY OCEAN VIEWROOM. WE USUALLY STAY IN THE ROMANO PALACE ON CONDESA BEACH WHEN WE COME TO ACAPULCO BUT WE WANTED TO TRY SOMETHING DIFFERENT. MY SUGGESTION TO ANYONESTAYING AT ACAMAR IS IT SITS ONE THE LOVELIEST BEACHIN ACAPULCO. THE WATER IS WARM,VERY SAFE FOR SWIMMINGFAMILIES WOULD LOVE IT. THE DOWNSIDE IS YOU MUST HAVEPESOS AT ALL TIMES. BECAUSE THE PEOPLE, BUSINESSES ON CALETA BEACH WHERE THIS RESORT SITS. DO NOT TAKE DOLLARS. ATM MACHINES ARE HARD TO COME BY ON THIS SIDE OF TOWN. THIS BEACH CATERS MORE TO MEXICAN FAMILIES ON HOLIDAYS, THAN AMERICANS . IT IS STILL A LITTLE SLICE OF HEAVEN COMPARED TO THE SOMEWHAT LOUD AND OBNOXIOUS CONDESA BEACH I HOPE THIS REVIEW WAS SOMEWHAT HELPFUL
Family
10/10
Exceptional
22 Jul 2026
Maria Nancy
Recomedadisimo limpio, excelente servicio , sin duda regresariamos
10/10
Exceptional
12 Jul 2026
Diana Alejandra
Esta muy bien el hotel, a pie de playa, la vista muy padre, la alberca muy Agusto. Nos la pasamos muy bien.
Family_with_children
8/10
Excellent
10 Jul 2026
Roberto Carlos
Esta bonito el lugar, no me fasino la comida pero estaba pasable, creo que eso y me hubiera gustado que tuviera más actividades familiares.
Family_with_children
8/10
Excellent
07 Jul 2026
Aldo
👌
Family_with_children
10/10
Exceptional
25 Jun 2026
Eduardo Manuel
Muy Nue como siempre el servicio
El personal de esta ve fue súper amable y atento
Muy cómodo
Partner
8/10
Excellent
11 Jun 2026
Claudia
Habitación limpia, con lo.basico para una estancia tranquila, aunque el personal no es muy amable, ni servicial, las instalaciones de encuentran en remodelación.
Family
10/10
Exceptional
31 May 2026
Alejandro
Exelente servicio y el personal no se diga
Volvería cada ocho días
Family_with_children
10/10
Exceptional
30 May 2026
Martin
Buen
Family
10/10
Exceptional
25 May 2026
Ismael
Habitación limpia, funcionando el aire acondicionado y el frigo bar personal amable y atento
Family_with_children
10/10
Exceptional
22 May 2026
Diego ivan
Muy amplio
Business Family_with_children
8/10
Excellent
22 May 2026
Carolina Liberato
Todo bien
Family_with_children
10/10
Exceptional
21 May 2026
Miguel
Todo muy bien, habitaciones limpias, instalaciones remodeladas
Family_with_children
10/10
Exceptional
09 May 2026
Evani
Muy bonita y amplia habitación.
Family_with_children
10/10
Exceptional
03 May 2026
Antonio de Jesús
Playa muy tranquila y segura para nadar, el hotel está frente a la playa lo cual lo hace muy cómodo para ir a la playa.
Family_with_children
6/10
Pleasant
30 Apr 2026
Abundio
La limpieza de la propiedad buena, el personal cn mala actitud y la propiedad deja mucho que desear con reparaciones, mucho ruido y la alberca no estaba funcional no vale lo que pagas por la estancia
Business
6/10
Pleasant
30 Apr 2026
Jose Luis
Honestamente la habitación no cumple con las espectativas, costo beneficio muy disparado muy sencilla la habitación, el AA no enfría las camas demasiado flojo el colchon, sin plancha sin ganchos LA ALBERCA NO FUNCIONABA PERO NO TE AVISAN Y EL COBRO FUE EL MISMO, EN ACAPULCO SIN ALBERCA?????
Friends_and_family Friends
6/10
Pleasant
19 Apr 2026
MARIO A
Buenogndnfkfnfnskfkfndkdkdkd
Friends_and_family Family
10/10
Exceptional
13 Apr 2026
Juan Carlos
Un poco duro el colchón
Partner
8/10
Excellent
11 Apr 2026
Yaotzin
La vista de la playa está totalmente saturada de sombrillas de renta, y sugiero más limpieza en los baños del área de alberca.
En general el servicio y atención del personal fue muy bueno.
La comida del restaurante estaba muy rica y limpio todo el lugar.
Family_with_children
10/10
Exceptional
09 Apr 2026
Sara Patricia
A mí me encantó todoooooo, me encantaron las instalaciones, Me encantó la atención, Me encantó su amabilidad del personal, excelente limpieza, Me encantó el buffet (muy accesible y con un sabor delicioso, bueno para mi paladar estuvo perfecto), mi habitación tenía una vista estupendamente maravillosa ✨ la verdad yo lo recomiendo al 100.
Friends_and_family Family
8/10
Excellent
09 Apr 2026
Melissa Alejandra
Le falta internet en las habitaciones y la limpieza falla un poco son las 4 pm y aún no limpiaban mi habitación pero fuera de eso la estáncia fue buena!
Family_with_children
10/10
Exceptional
07 Apr 2026
Judith
Aire acondicionado excelente. El frigobar funcionando al 100. Vista parcial al mar. Lo recomiendo a pie de playa. Personal amable. Volvería a ir sin duda. El camión que se va por la costera pasa ahí saliendo del hotel. Excelente todo.
Partner
10/10
Exceptional
04 Apr 2026
Luis
​Tuve una estancia fantástica. Desde el ingreso, el personal te recibe con una atención de primera, haciéndote sentir bienvenido en todo momento. La habitación destaca por su orden y limpieza, ideal para descansar sin preocupaciones. Además, contar con un estacionamiento seguro es un gran plus. Mención especial para el desayuno, que estuvo exquisito y muy completo. ¡Totalmente recomendado!\"
Family_with_children
10/10
Exceptional
04 Apr 2026
Daniela
Muy buen lugar para hospedarte. La vista es genial. Lo único \"malo\" es la televisión ya que no se veían bien los canales, la red de wifi era un poco inestable, pero de ahí en fuera todo excelente, limpieza, amabilidad (muy amable el sr. Miguel de recepción, desde que llegamos y hasta que nos fuimos estuvo atento y pendiente de que nuestra estadía fuera buena). Regresaremos!!
Family_with_children
10/10
Exceptional
02 Apr 2026
Blanca
Buena ubicación, personal amable 👌
Family
6/10
Pleasant
02 Apr 2026
Guadalupe
El hotel estaba casi vacio y nos enviaron en las habitaciones del fondo del segundo edificio (pague 2 con vista al mar)primer piso, todo el pasillo para pasar a las habitaciones se veían muy descuidado, la mayoría de las ventanas tenía micas en vez de vidrios y se veían sucias, mi habitación estaba limpia y tenía buena vista al mar y a la alberca pero la segunda habitación que era la del fondo aparentemente se veía bien y en la madrugada salieron chinches tanto en la cama, como en varias partes del cuarto, incluso en la terraza, a mi familiar le picaron en el cuerpo y cara, se aviso a recepción y los cambiaron de habitación al 1er edificio que está en mejores condiciones les pedí que también nos cambiarán de habitación pero comentaron que sería hasta las 8am, porque tenía que esta, lo cual no sucedió.
El hotel sigue en remodelación pero hay aún muchas áreas que mejorar, la limpieza, los controles de tv no sirven y no hay muchos canales para ver, las coladeras de la regadera están tapadas, minisplit que no funcionan al 💯
Family
8/10
Excellent
31 Mar 2026
maria del rocio
El estacionamiento está a unos metros del hotel,pero el personal del hotel te lleva a dejar tu carro y a traerlo las veces que sea necesario y el estacionamiento es muy seguro,el restaurante tiene un buffet muy rico y a buen precio me gustó,la habitación es limpia,asean diario,muy bien,lo único es que sus colchones no son cómodos del todo.pero de ahí en fuera todo bien en buen lugar,cerca de la playa , alberca bien
8/10
Excellent
31 Mar 2026
Claudia
Me gustó por la playa, desayuno y habitación,
10/10
Exceptional
28 Mar 2026
ANA
Muy bien, lo recomiendo
Precio justo, desayunos y mas todo muy bien
10/10
Exceptional
23 Mar 2026
FLORENCIO
Todo es funcional
Family_with_children
2/10
Poor
18 Mar 2026
Irving
Mal servicio el personal cero atentos
Family_with_children
10/10
Exceptional
07 Mar 2026
Marlen
Todo estuvo perfecto mi habitación tenía una excelente vista al mar el restaurante es muy bueno está rica la comida
Partner
10/10
Exceptional
01 Mar 2026
Vanessa
Si todo bien
Family_with_children
8/10
Excellent
01 Mar 2026
Juan
Buenas instalaciones para estar tranquilo y frente al mar.
Buen Buffete de desayuno.
8/10
Excellent
25 Feb 2026
Hilario
La habitación muy bien solo la señal del internet no es buena los niños no pudieron ver la televisión es increíble que no tengan repetidores de señal en los pisos
10/10
Exceptional
20 Feb 2026
Carlos Enrique
Siempre han sido muy amables y serviciales.
10/10
Exceptional
19 Feb 2026
Angel

Todo muy bien
10/10
Exceptional
09 Feb 2026
Leslie
Si, estaba en buen estado
Friends_and_family Family
10/10
Exceptional
04 Feb 2026
Pamela
La habitación estuvo muy linda y grande , con buena vista al mar
Leisure Family
10/10
Exceptional
03 Feb 2026
Pamela
La habitación estaba muy linda me tocó las 310 muy amplia y con balcón con vista al mar , el personal fue muy amable y atento
Leisure Family
10/10
Exceptional
03 Feb 2026
OSCAR
HABITACION LIMPIA Y COMFORTABLE
Leisure Family
8/10
Excellent
31 Jan 2026
Jose Luis
La habitación muy limpia, buen olor la vista al Mar muy hermosa.el personal muy amable,tanto en la reacción como en el Restaurante,alberca muy bien. Muy recomendable el hotel
Friends_and_family Family
10/10
Exceptional
23 Jan 2026
Arturo
el personal en general muy amables, intalaciones cuidadas.
Leisure Family_with_children
10/10
Exceptional
20 Jan 2026
Daniela
El personal desde el inicio fue amable y claro. En el servicio de estacionamiento ellos te llevan y te traen ya que no está contiguo al hotel ,sin embargo este servicio es las 24 hrs. La habitación cumplió nuestras expectativas ya que tenía una bella vista al mar. El desayuno buffet estuvo rico y nos hicieron descuento
La alberca también está agradable. Si volvería a hospedarme en este hotel
Leisure Partner
10/10
Exceptional
14 Jan 2026
Citlally
Habitación limpia, servicio al cuarto bueno y seguro, aire acondicionado funcionando bien, falta mas iluminación en la habitación o bien que esté más distribuida la luz de la habitación
Leisure Family
6/10
Pleasant
12 Jan 2026
Gabriela
La atención al cliente.
Leisure Family

Location & surroundings

Acamar Beach Resort
Av. Costera Miguel Aleman 26, Acapulco, Mexico

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Acamar Beach Resort

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