Name: Moxy York
Address: Black Horse Lane, York, YO1 7NE, GB

10/10

Exceptional

01 Aug 2026

Byron

Nice hotel, fairly central, good breakfast buffet, clean and attentive staff. The only challenge is parking but that is the whole city and not the fault of the hotel. There is a nearby parking structure but pricey. If you look around on Google maps you will find other a little further and outside the \"center\" that are less expensive.

8/10

Excellent

29 Jul 2026

Sharon

The staff were welcoming and friendly. We ate supper there the first night, but were unimpressed with the burgers and nachos. The TV in our room was damaged but if didn't stop us from the late night Tipping Point binge... The air conditioning seemed to be struggling and never got cooler than 20 degrees. That said, we were happy with our stay and would return.

8/10

Excellent

27 Jul 2026

june

Lots of selections. Unfortunately the hot options ie beans, mushrooms, were cold as the hot plates not switched on. Disappointing. The orange juice was very weak. The coffee from.the machines had a very sticky froth on top. The toast was good but there were no jam dishes to put the jam in! All in all not good. Maybe it was a one off experience but it will be hard to forget. We paid £15 each. It was refunded.

6/10

Pleasant

24 Jul 2026

Tommy

The hotel has a fun, modern vibe. The staff were friendly throughout our stay, and we really enjoyed the little extras that made the place feel unique. The arcade machine was a fun idea, although it was only partially working during our visit.

The biggest issue was that the air conditioning in our room wasn’t working. The room became very hot, and while the staff brought us a small fan, it didn’t do much to make the room comfortable.

The staff did try to make things right by offering us complimentary drinks, which was a nice gesture. Unfortunately, we don’t drink, so it wasn’t really a solution for us. I asked if we could either switch rooms or receive breakfast instead, but both requests were denied.

Overall, it’s a fun hotel with friendly staff, but the broken air conditioning and lack of a meaningful resolution left us disappointed.

10/10

Exceptional

24 Jul 2026

Anita

We were able to get into our room early which was a bonus. Room itself was clean and comfortable. Bathroom was nice and shower was great. We opted for the included breakfast option which was really good. Hot and cold items and lots of selection. The location of the hotel was perfect for us. We were able to walk to almost every place we wanted. It is also on the City Sightseeing red bus route (between stops 5 and 6) which we took advantage of. Also it was only a 15(ish) minute walk to the train station. Would recommend and definitely stay again.

8/10

Excellent

22 Jul 2026

Sophia

Great location, very clean, friendly staff lots of games and amenities in the hotel

6/10

Pleasant

22 Jul 2026

Heather

Basic hotel, no phone or fridge in room. Room very small. Location brilliant. Wouldn't stay again, not my standard.

Partner

6/10

Pleasant

21 Jul 2026

Allyson

Nice clean modern hotel in a perfect location for what I needed and the bed was very comfortable. The only downside is that I didn’t find the staff very welcoming or helpful. The barman in the evening didn’t seem to know what he was doing I think he was new but he came across as rude and made you feel like you were a big inconvenience to him when asking for a drink.

Friends_and_family Friends

8/10

Excellent

20 Jul 2026

Ellie

It was a very lovely stay, we loved it, hotel had an amazing vibe and good selection of food and drinks, the food was overpriced for what it was but it was still very nice. The drinks were very overpriced but its york so you have to expect that, its in a really good location close to the centre, the air-conditioning was either broken or not working correctly in our room but other than that it was an amazing time and would definitely go again.

Partner

10/10

Exceptional

20 Jul 2026

Marie

Perfect location, nice large room, very clean but a little mold in the shower

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Albert

Perfect

Family

10/10

Exceptional

14 Jul 2026

Deeanna

Clean and conveniently located within a 5-10 minute walking distance to the Shambles and York Minster. They offered fresh lemon and mint water upon entrance at the bar and the staff were all wonderful! And, it was nice to have the a/c even though the outside temperature wasn’t even much hotter than 75, even in mid-July. The beds, bedding and towels were as usual, wonderful.

Family

10/10

Exceptional

14 Jul 2026

Jayne

Lovely hotel , friendly staff and the welcome drink was much appreciated.

Partner

8/10

Excellent

13 Jul 2026

Cecilia

The main problem was that as a short women I found it difficult to use the shower it was too high to even adjust.

Self

8/10

Excellent

12 Jul 2026

Alison

All staff and cleaners were great.
Thank you

Partner

10/10

Exceptional

12 Jul 2026

Melanie

Room was bright with a warm summer breeze come through the sigthly open window. We had a love view on the Minster. The room was spacious with a queen size bed. The mattress was soft which aided a good night sleep. The pillows were like clouds fluffy and soft. Clean linen was noted too. The staff were all lovely, everyone that you met would good out their way to support you. We didn’t have breakfast so unable to comment. The bar was open till one in the morning prices was good as well.

Partner

10/10

Exceptional

10 Jul 2026

Mandy

Lovely hotel fast check in friendly staff room was lovely and breakfast was fabulous

Friends_and_family Friends

8/10

Excellent

09 Jul 2026

Michael

Great location and nicely laid out hotel with attentive staff

Self

10/10

Exceptional

08 Jul 2026

Kay

Friendly and inviting welcome. The hotel was modern and quirky at the same time. The room was basic but had what you needed to be comfortable. It was a great breakfast with the best scrambled eggs ever! Only down side was that on arrival to breakfast I asked if there was a vegetarian option. I was told everything was laid out and labelled. It wasn’t until I had finished that I noticed a sign saying to speak to a member of staff to order veggie sausage. The guy who was ticking off names on entry to breakfast should have made me aware when I asked him about veggie breakfast.
Would I stay here again? Most definitely and I would also look forward to breakfast😊
The rest of our stay, the staff were friendly and helpful.

Partner

10/10

Exceptional

07 Jul 2026

Arthur

Nice all the way around.

8/10

Excellent

05 Jul 2026

David

Good hotel great location

Partner

10/10

Exceptional

04 Jul 2026

Martin

What a place! Such a lovely vibe. Staff were fantastic, rooms were lovely and we are already looking to come back soon :)

Friends_and_family Family

8/10

Excellent

02 Jul 2026

Lindsay

Great location and super chic design. Fun lobby with stuff to do for our teens. Gym was great. Excellent hub for our couple days in York. Quiet. Room was a great size and modern. Breakfast was very good and lots of options as well. Only meh was toilet flusher didn’t work super well

10/10

Exceptional

01 Jul 2026

Matthew

I had a great stay at the Moxy York. The property is modern, creative, design-forward, and very clean. For those who prefer a more modern, contemporary hotel while visiting a historic city like York, this is a great choice.

The location is excellent, right on the edge of the main old town. It is close enough to easily walk into the historic center, but just removed enough that it felt quiet at night with very little traffic. It is also next door to a very old historic pub, which ended up being a great bonus.

The reception staff were very friendly and welcoming, and the free cocktail at check-in was a fun touch. My room was spacious, comfortable, and very clean, with a nice bathroom and plenty of space to settle in.

The lobby is also fantastic. It is large, stylish, and full of different seating areas, whether you want to work, relax, or sit with a small group. It made the hotel feel very easy and comfortable to spend time in.

The only small note is that the entrance/location can be a little awkward for Uber drop-offs and pickups. Drivers may stop slightly down the street, but there is a small pull-in area nearby that works well once you know where it is.

Overall, this was a great hotel in a great area. I would absolutely stay here again. Wish I had stayed longer in York. So much to explore.

Self

8/10

Excellent

01 Jul 2026

Mr Leslie

Didn't have breakfast but had drinks sfaff were nice
Room was lovely decorated but lacked hanging space and shelving for clothes
Also could have had another chair

Partner

8/10

Excellent

30 Jun 2026

James

Great staff, nice ambiance, but zero room storage, no where to hang anything, no where to place any toiletries, shower was sub par

Family_with_children

10/10

Exceptional

27 Jun 2026

Michael

Cool. Modern clean. Lots of conveniences. Great location. Although grab and go + bar drinks were very expensive. Luckily everything was within a couple of minute walk including grocery stores. No in room fridge. No in room phone but everything else was great. Breakfast was great. Lots of options

Family_with_children

10/10

Exceptional

25 Jun 2026

GRACE

Great location and helpful staff.

10/10

Exceptional

24 Jun 2026

emma

brilliant hotel, room lovely, staff couldnt be more helpful. loved our stay here

Partner

10/10

Exceptional

23 Jun 2026

Benjamin

Great modern hotel, very clean, great service

Partner

10/10

Exceptional

23 Jun 2026

Glennie

Wonderful staff. Extremely helpful. Clean rooms.

A better choice might be made for coffee brands in the rooms. What they do have is factory floor dust in bags. No amount of sweetener will improve the current choice.

Other than that, I love this hotel brand. I've been before and I intend to go again. Than you, Moxy.

Self

10/10

Exceptional

23 Jun 2026

Devon

Perfect location

10/10

Exceptional

22 Jun 2026

Edgar

Great location

Family

10/10

Exceptional

21 Jun 2026

Alison

Lovely hotel. Located within easy walking distance to centre of York and train station. Welcome cocktail a lovely thought. Rooms clean and tidy. Tried a selection of the bar food small plates and they were very tasty. Breakfast lovely with great choices.

Friends

10/10

Exceptional

20 Jun 2026

Kathlyn

Wow! Adorable! Great location for us. We walked to the shambles. A place you want to hang out and get a drink. Breakfast was top tier. Would love to stay again.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

karl

Really excellent hotel. Highly recommend

Partner

8/10

Excellent

19 Jun 2026

MRS I GILLIAN

Had dinner on our first night unfortunately food was awful and we couldn’t eat it. Otherwise stay was good

Partner

10/10

Exceptional

18 Jun 2026

Cathy

Fun vibe. Check in was easy and the staff were very friendly. Breakfast was excellent with many options, food was fresh and delicious. Room was typical and clean. No turndown service between the two days we were there which was a bit of a surprise. Not necessary but would have been appreciated. Would stay here again.

Friends

10/10

Exceptional

15 Jun 2026

Harpal

Everything about hotel was perfect

Partner

10/10

Exceptional

11 Jun 2026

Christina

Clean room And facility!

Partner

10/10

Exceptional

11 Jun 2026

Haley

Good location, nice bar, great staff!

Family

10/10

Exceptional

09 Jun 2026

Jennifer

Room and location were great. I only wish that our room had a mini fridge.

Family

10/10

Exceptional

08 Jun 2026

Patricia

The location was perfect to get into the city.
Very quite.
Lovely resturant.

10/10

Exceptional

07 Jun 2026

Catherine

Great hotel for a short stay close to the city centre. No storage and not much hanging space so probably only good for a couple of nights but room was great with good air con and a very comfy bed. Great breakfast available with a good choice of hot and cold food. Bar area quite noisy but good selection of drinks also a pool table and various games available to play. Staff were friendly and helpful.

Partner

10/10

Exceptional

07 Jun 2026

Fiona

Great staff! Good breakfast and I liked the vibe.

Partner

10/10

Exceptional

02 Jun 2026

Ozan

Good Location, Brilliant Facilities. Room was clean, modern and well maintained with all the necessities. Would definitely stay again.

Partner

10/10

Exceptional

01 Jun 2026

Kelly

.........................

Friends_and_family Family

8/10

Excellent

31 May 2026

Michael

The hotel has a modern/hip vibe, starting with the lobby which is centered around the bar that also serves as the check-in desk. This is where breakfast is served. The room was modern, well maintained and functional, but a little tight on space for 2-people with large suitcases. There is no closet or draws (a few coat-hooks) and so plan to live out of your suitcases. It is well located a short distance from the Shambles, Minster and other attractions. It is also close to many shops, pubs, a restaurants. Overall, it was a good choice.
One thing that we didn't like was that the rooms don't have safes and the hotel safe is a room safe located behind the bar. We had passports and valuables in zip-lock bags, to which thay added a sticky-note with our room number on and didn't provide us with a receipt.

Partner

4/10

Poor

30 May 2026

Thom

Room cleanliness was poor - bogey stuck to a shower tile. Massive toenail under chair in room.
Pretty disgusting.
Small room, tiny bathroom, could hardly move in it.
No storage space - no wardrobe, no bedside drawers. Very small space to hang about two t-shirts.
Tv hung too low.
No phone in room.
No safe in room.
No bottled water.
No teaspoons - cheap, nasty wooden stirrers instead.
Also, can be very noisy outside on Friday and Saturday nights from drunks!
Overall very basic and disappointing.
We won't be staying again.

Partner

10/10

Exceptional

26 May 2026

Danielle

A fantastic stay in a wonderful hotel. Very clean and comfy beds.

Friends

8/10

Excellent

26 May 2026

Klemen

Clean, new and sleek room interiors, kind staff, great communal areas. The cosy room is really cosy, though - we would have appreciated a slightly larger bathroom where you don’t bump your knees into the shower door whilst sitting on the toilet :D

Partner

6/10

Pleasant

25 May 2026

Carol

Bathroom sink drain smelled bad. Noisy people above my room.

Self

8/10

Excellent

24 May 2026

Lorraine

A

Friends

8/10

Excellent

23 May 2026

Alison

Very close to town centre and main attractions .

Friends

10/10

Exceptional

21 May 2026

Polly

Awesome stay, staff were great

Business

10/10

Exceptional

21 May 2026

Stephan

Really good location - around 5 minute walk from everything at the centre of York. Staff really helpful and polite. Would definitely recommend

Partner

8/10

Excellent

21 May 2026

Richard John

A very well maintained and run hotel, quirky and fun. Really central to town.

Self

10/10

Exceptional

21 May 2026

Kurt

Enjoyed our stay

Family

10/10

Exceptional

19 May 2026

Alan

Nice hotel staff very friendly

Partner

8/10

Excellent

18 May 2026

Veronica

Nice location and staff. Could do with a bit of a clean up in both rooms and hallway.

Friends_and_family Family

10/10

Exceptional

18 May 2026

Joseph

Very modern and clean. Comfortable rooms and convenient location.

Self

10/10

Exceptional

15 May 2026

Aaron

Amazing breakfast! clean room with plenty of space.

Friends

10/10

Exceptional

14 May 2026

Darrick

Very cool hotel with lots to do in the congregation area. They had some games, live trivia and a pool table. Nice bar with drink specials. A very modern hotel experience. Would go back and going to another Moxy tomorrow.

8/10

Excellent

13 May 2026

Todd

Great spot

Partner

10/10

Exceptional

10 May 2026

Charlie

Stay was brilliant staff are friendly and helpful our check in time was not until 3pm we arrived at 12pm they let us check in a few hours earlier

Partner

10/10

Exceptional

03 May 2026

Harry

Brilliant hotel. Lovely staff and great amenities.

Partner

8/10

Excellent

03 May 2026

Helen

A good but not outstanding stay. The staff are polite and welcoming, the rooms are comfy and clean. The shower pressure was dreadful though and the TV didn’t seem to have streaming services (if it did they weren’t easy to find). There was no bottled water in the room and the kettle/tea making stuff was cheap. For this kind of price point I’d expect a few more luxuries, but it was a perfectly good place to stay in York.

Friends

8/10

Excellent

02 May 2026

Sunil

We had a nice stay at Moxy. Great location, and they stored our bags a day earlier with no issues.

Partner

10/10

Exceptional

01 May 2026

jenny

Excellent location to drive in and out of city. Parking close by, lovely staff nice compact hotel

Partner

10/10

Exceptional

01 May 2026

Judith

The staff went above and beyond in numerous ways during our stay.
Our room was immaculate
The breakfast was delicious, Best back bacon
Convenient for everywhere

Friends

10/10

Exceptional

01 May 2026

Carody

10/10 would recommend!!!

Family

10/10

Exceptional

30 Apr 2026

Louise

Nice modern hotel. Good bar area with helpful staff. Great location close to the shambles .
We didn’t have breakfast as we wanted to eat out - but it looked ok to us!

Friends_and_family Friends

8/10

Excellent

29 Apr 2026

Manish

The hotel has a very modern and contemporary feel. The breakfast area was open concept and lobby area extremely well designed and welcoming. The location was good with all the tourist attractions within walking distance. The staff were extremely gracious and friendly.

The rooms were clean, however the modern design and assignment of an accessible room - it had limited functionality - no closets/wardrobe, no safe, limited vanity or counter space around the sink, limited furniture and absolutely no pressure in shower.

Family_with_children

8/10

Excellent

28 Apr 2026

Sam

Really trendy and lovely location

Friends_and_family Friends

10/10

Exceptional

27 Apr 2026

Christine

Great location, lovely vibe, excellent breakfast

Friends_and_family Friends

10/10

Exceptional

25 Apr 2026

Barbara

Great stay - large, clean, quiet room. Great vibe in the lobby area with restaurant and bar. Easy walking distance to all the sights and sounds of York.

Partner

10/10

Exceptional

22 Apr 2026

Trina

Nice Breakfast and clean rooms

Partner

10/10

Exceptional

21 Apr 2026

Sheree

Very clean and comfortable. Breakfast was bountiful. Appreciated the modern touches.

Self

10/10

Exceptional

18 Apr 2026

Sharon

Early check in, late check out. Friendly, accommodating staff. Great amenities within the hotel. Games, pool table and table football kept us entertained after our night out. Would highly recommend.

Friends_and_family Friends

10/10

Exceptional

17 Apr 2026

Andrew

Great hotel, staff and location. Recommended.

Family

10/10

Exceptional

16 Apr 2026

Frederick

“Your opinion matters.”

10/10

Exceptional

14 Apr 2026

Paul

The bar was really good

Partner

10/10

Exceptional

13 Apr 2026

Melenie

Excellent friendly staff. Comfortable bed. Prices in the bar reasonable. Would stay again.

Partner

10/10

Exceptional

13 Apr 2026

Michael

excellent

Partner

8/10

Excellent

13 Apr 2026

robert

Great central location within York's walls, clean modern hotel with good facilities and comfortable rooms. Open plan lobby, bar, reception, restaurant with polished concrete floors and quirky seating. Good friendly service, one room was ready early which was also helpful. Drinks were good, but can't comment on food.

Friends_and_family Friends

10/10

Exceptional

13 Apr 2026

Sophie

Gorgeous Hotel, really clean and modern.

Business

10/10

Exceptional

11 Apr 2026

rebekah

Lovely hotel with a fun bar area downstairs, and it’s a dog friendly hotel! The room was clean and spacious, with very comfortable beds.

4/10

Poor

11 Apr 2026

Kristin

Do yourself a favor and don't stay here. While the staff was very nice, that couldn't make up for the fact that the room, bathroom, and towels were dirty. The bathroom smelled like sewage. I also booked this hotel in large part because they said they had air conditioning, but when we got back to the hotel after a very hot and sunny day, we were told the hotel was still in heat mode and the AC didn't work. They told us to open our window to cool the room. All that did was let in the street noise. They did provide a small fan, but it didn't do much. There are many hotels to pick from in York, just pick a different one.

Partner

10/10

Exceptional

10 Apr 2026

Robyn

Amazing service, good sized room and clean

8/10

Excellent

09 Apr 2026

Emma

Nice room but very warm. Staff didn’t tell us air con was not turned on yet so boiled.

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Sona

All perfect

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Andrew

Great place to stay in York as it’s literally minutes from the Shambles and all the amenities around them along with York Minster. Plus a walkable distance from the train station, around 15 minutes

Self

8/10

Excellent

07 Apr 2026

Lee

Very clean. The ventilation in yhe room was a little noisy and there was a smell coming from the sink in the bathroom sometimes

Partner

8/10

Excellent

06 Apr 2026

Kieran

Lovely hotel. Staff good. Room was spotless just a terrible sewage smell coming from the bathroom sink.

Partner

8/10

Excellent

06 Apr 2026

Cameron

Lobby was nice and room was adequate. Gave us a ground floor accessible room telling us it was all they had for families. Staff were reasonably nice although with some attitude. Location was good

10/10

Exceptional

06 Apr 2026

Nicola

Lovely property, friendly staff and really reasonably priced

Friends_and_family Friends

10/10

Exceptional

05 Apr 2026

hector

Nice clean rooms , good location friendly staff and good breakfast

8/10