Name: Roomzzz York City
Address: Terry Avenue, York, YO23 1FG, GB

10/10

Exceptional

03 Aug 2026

Julie

Great riverside accommodation with a steady 15 mins walk into the town centre
Parking onsite £15 for 24 hours
Free hot drinks and breakfast croissants in the morning included
Very relaxed pet friendly accommodation

10/10

Exceptional

02 Aug 2026

Enrique

Muy buen hotel servicio gratuity de cafe en marina y croissants pars el desayuno

8/10

Excellent

23 Jul 2026

Steven

Property was clean enough. No room cleaning at all the 3 nights we stayed not even towel change. The rooms could do with a bit of dressing up with paint and filler but apart from that it was good location and really quiet which is always good after a loud day in town. Parking is good and cheap for York especially Ev charging. Overall good and quite

10/10

Exceptional

20 Jul 2026

Alan

Lovely clean modern hotel, staff very pleasant and helpful.
Great location

Partner

10/10

Exceptional

19 Jul 2026

Phillip

This is a hidden gem. Accommodation is perfect, staff delightful making it a perfect stay.

Partner

8/10

Excellent

17 Jul 2026

Marjorie

Very clean and staff very helpful. Feel as though price of parking should have been included in price. Very convenient for visiting centre of York.

Partner

10/10

Exceptional

11 Jul 2026

Paul

One of the best hotels (maybe the actual best?) I’ve stayed in in the UK. It’s not fancy, but the room was large, new, clean, and very comfortable. Staff were just lovely and the location couldn’t have been more perfect. The croissants and coffee were a nice touch.

Partner

10/10

Exceptional

30 Jun 2026

Roberta

What a lovely location by the river! Having York previously and noticed the Roomzz we thought we would give it a try. We were not disappointed- checking in was easy and friendly, and on site parking easily arranged with the reception staff on arrival- great to be close to the city but still have parking space available.
We had booked for a room with a river view and it was really lovely! Our room was clean, bright and well equipped.
The croissants and drinks for breakfast time were a lgreat added touch, although we did think a little butter or jam for them would have been nice. We were there for a 4 day stay however so could have provided our own condiments with the fridge available in the room- but for an overnight or shorter stay we thought this would have added a finishing touch.
The foyer area was bright, pleasant and friendly and nice to sit for breakfast or evening if you wanted time out of your room, also a lovely outside area. There were plenty of added extras available to buy for snacks, meals or breakfasts in your room too.
The staff were friendly and there was someone available 24hours if needed.
The location is perfect for being near to the city- it was easy to walk in to the city and explore the shops, sights and history, but also a lovely location to wander away from the hustle and bustle for a quiet and scenic river walk, with lots of signposted cafe stops along the way if you wanted them.
We has a fantastic stay and would hands down use roomzz again!

Partner

10/10

Exceptional

29 Jun 2026

Gwen

We have nerve stayed before but would definitely stay again, 10 minute walk to the city centre 😉 rooms well equipped and very clean. Staff very helpful and friendly. Beautiful spot also next to the river, car was safe in the car park as we didn't need to use it once we parked up. We had a lovely experience there and would recommend it 😀

Partner

10/10

Exceptional

26 Jun 2026

Barbara

Clean room and great staff

Family

8/10

Excellent

10 Jun 2026

Robert

Brilliant reception and management team. Cleaning not so good. Balcony not cleaned and lots of bird soiling.
Rooms poorly sound proofed so lots v of door slamming and chair scrapes from room above.

Partner

10/10

Exceptional

08 Jun 2026

SHELLEY

Lovely spacious comfortable room with everything you need.
Our 3rd stay in this hotel and will always return.
Easy check in. Parking available at a cost but safe parking.
Staff very helpful.

Partner

10/10

Exceptional

29 May 2026

Max

A little out of town but very peaceful. All in all excellent

Friends_and_family Friends

10/10

Exceptional

27 May 2026

Shannon

When checking out our room was different, we are from Arizona and never used anything like this, we had to use the key card to turn on electricity to the room. The bed was comfortable and clean, air conditioner worked great and the shower was excellent. The staff was excellent and answered all my questions.The laundry room was ok, washed all the clothes well, but drying the clothes wasn't that good after an hour still had to let the clothes dry in our room.Kitchen was nice had a dishwasher and fridge and sink .

Partner

10/10

Exceptional

27 May 2026

wayne

Great hotel, and next to the river. We stayed in the loft suit with two teenagers. Lovely large 2 storey room, with balconys and good views.
Really enjoyed our stay and will hopefully return again.
Only negative is the limited choice of breakfast, the coffee machine was broken most of the time, but you could get a drink from reception and we are not a fan of just croissants.

Family_with_children

8/10

Excellent

25 May 2026

Katie-Jane

Hotel was well presented and modern, floors in the room unfortunately were dirty and a stain was on the curtains. Great location to be close to everything without being in the hustle and bustle

Partner

10/10

Exceptional

25 May 2026

Ian

Great hotel in a good location right on the river only a short walk into town. Hotel has basic amenities but does sell some items in the foyer and the pastries in the morning fill a gap until you can head out for some food. Tea and coffee making facilities in your room which is quite roomy and has everything you need.

Partner

8/10

Excellent

09 May 2026

Hayley Marie

Lovely hotel, very clean and quiet location. We arrived an hour earlier then check in with 2 younger children for our 1st trip to York and slightly disappointed to be charged £10 to go into our room earlier despite it being ready, we have never experienced this charge before. Our children received lovely little welcome packs which they were very happy with. The room was great and very roomy but very warm, we had to have the air conditioning on for our whole stay! Overall, we were very happy with our stay.

Friends_and_family Family

10/10

Exceptional

04 May 2026

Stacey

Good location 15 mins walk to centre along the river. Clean rooms and adaquite kitchen. Free morning pastries was a basket full of plain croissants not alot of choise there. Coffee machine was broke but hot water and coffee available in its place. We just made one in our room. Lovely veiw over the river.

Partner

6/10

Pleasant

02 May 2026

Omar

Ok but that’s it. Didn't feel welcoming or special

Partner

10/10

Exceptional

01 May 2026

Karen

Bathroom has warm floor. Brilliant
Staff friendly and helpful
Kitchen could have been equipped
Would stay there again

Friends_and_family Friends

10/10

Exceptional

30 Apr 2026

Marvin

Staff, location, condition of property could not have been better. One of the best hotels I have ever stayed in.

Partner

8/10

Excellent

27 Apr 2026

Mark

Ideal Spot for a trip to York, Very quiet in the evenings. Excellent parking at rear or underground, Only a short walk to the town centre.

Family

4/10

Poor

26 Apr 2026

Mark

Area was flooded very difficult to get to. Was informed on the morning of travel. We saw the email when we got to York. We would have rebooked, maybe that's why we weren't informed earlier?

Partner

10/10

Exceptional

25 Apr 2026

Richard

Excellent.
Clean spacious and close to the city for all amenities.

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

Victor

The room was more than adequate and having the kitchenette really made this place special. The location was superb and the laundry rooms were very helpful. The staff was friendly and quick to help you out. I would stay again if I ever find myself in this area.

Partner

10/10

Exceptional

14 Apr 2026

Stephen

Great stay and location

Partner

10/10

Exceptional

12 Apr 2026

Jane

The hotel was in an excellent position for walking into York.

The reception spacious and a nice place to sit and look at the river

The croissants were large, fresh and tasty. Unfortunately, the reception coffee machine broke but they did provide decent coffee in a flask dispenser.
The whole hotel was very clean.

The studio bedroom was spacious and had everything you would need.
The showers were excellent.

All staff were friendly.

The only things I would have like were a pair of scissors, a coffee table and a step stool to reach the top of the cupboards!!

I would defiantly recommend this hotel.

Partner

10/10

Exceptional

11 Apr 2026

Carl

.

Partner

4/10

Poor

10 Apr 2026

Nadine

The reception team were welcoming; as soon as we got to our room the door didn't lock properly, for security purposes we were able to move. The rooms are spacious and basic however I didn't get much sleep. The pillows were lumpy and thin, we both had issues with them. The bed linen was torn and bed rest was stained so I cleaned it myself and overall it was very meh and missing a simple once-over a room needs. We had an issue two mornings in a row with loud noise (sounded like stomping or something loud moving back and forth over the bedroom area starting around 5-6am). First evening, didn't seem like the receptionist wanted to do much about it, second morning we contacted reception but it continued and reception didn't respond, resulting in us leaving earlier than expected. It's not the best roomzzz I've stayed at especially as the last made a little effort for my partner's birthday trip and this one being mine, there wasn't anything special but it's worth a try based on the location and parking only. Overall unfortunately, I'd never stay here again or recommend it.

Partner

10/10

Exceptional

07 Apr 2026

Ben

Lovely stay

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

John

Very convenient for centre. Good walks nearby

Partner

10/10

Exceptional

05 Apr 2026

Victoria

We actually upgraded to the Balcony room. Was a great size and felt like a little apartment. Would consider this sort of hotel in future as it’s very handy having a decent fridge and being able to make your own breakfast.
Also having the little lounge area to sit in.
Staff were helpful and friendly online and in person. Whole hotel looked well kept

Partner

10/10

Exceptional

03 Apr 2026

Marcus

The hotel and staff were really nice coyldnt of asked for anything more

Partner

10/10

Exceptional

30 Mar 2026

Katie

Excellent stay

Partner

10/10

Exceptional

20 Mar 2026

Ray

Very clean rooms

10/10

Exceptional

20 Mar 2026

Hannah

Staff were super helpful. Room large, clean and comfortable. Towels provided and also a teatowel/ sponge/ washing up liquid for kitchenette. Beautiful location next to river

Business Friends

2/10

Poor

15 Mar 2026

stuart

A picture can tell a thousand lies. The staff were cold and non committal. The room was worn and had an odour. I paid extra for a balcony and had a view of a parking lot and a dumpster(skip). Definitely not worth the money. I also had to pay £15 for the parking. There are far better options in York

Self

10/10

Exceptional

09 Mar 2026

Dave

Excellent in all areas.

Partner

10/10

Exceptional

04 Mar 2026

James

Lovely room and really helpful staff. Stayed 3 times before and will definitely be back

Friends_and_family Family

10/10

Exceptional

03 Mar 2026

Dean

Always enjoy staying here. Had a ground floor room overlooking the river. Slept like a baby. Great staff, great location. Will keep returning

10/10

Exceptional

02 Mar 2026

Sebastian

Good kitchen facilities in room, very clean and modern, nice reception and free coffees and morning pastries a great touch. Lovely location by the river, will come again.

Partner

10/10

Exceptional

27 Feb 2026

Christiane

Great location, comfy and spacious family room, friendly staff.

Family

10/10

Exceptional

24 Feb 2026

ellie

Clean and spacious. Great for the price

Partner

8/10

Excellent

23 Feb 2026

Suzanne

Comfy clean room. Good balcony and view. Well equipped kitchen.

Partner

10/10

Exceptional

20 Feb 2026

John

Very clean, close to York center and a really nice group of staff to help you out.

Partner

10/10

Exceptional

19 Feb 2026

Barbara

Spacious room, clean and welcoming space.
Delicious croissants for breakfast

Partner

6/10

Pleasant

18 Feb 2026

Kelsey

The bed was the most uncomfortable thing ive ever slept on

Partner

6/10

Pleasant

16 Feb 2026

Hayley

X

6/10

Pleasant

14 Feb 2026

Ian

On arrival, we were told the car park was full, The nearest car park was over half a mile away and cost £25 overnight. not impressed by that, the wife was struggling with her asthma. The place itself was very nice, clean and the room was great. The bed was very comfortable although very high. The staff were friendly

Leisure Partner

8/10

Excellent

12 Feb 2026

Emma

Room was clean and spacious, very friendly and kind staff and great location.

Incredibly impressed by the staff member on reception who was incredibly friendly. Would 100% stay here again

Leisure Partner

10/10

Exceptional

10 Feb 2026

Kath

Very clean, spacious room. The staff were friendly and informative. Fantastic powerful shower. Lovely comfortable bed and a large TV.

Partner

10/10

Exceptional

09 Feb 2026

Derek

The room wa

10/10

Exceptional

02 Feb 2026

Christopher

Room was perfect, clean and spacious. Kitchen well appointed. Nice modern reception area and complementary coffee and croissants very welcome. Good location very close to York city centre.

Friends_and_family Family

8/10

Excellent

02 Feb 2026

Hayley

Room very good, clean and comfortable

10/10

Exceptional

01 Feb 2026

Gemma

Clean room, good size. Staff were friendly. Great location

Partner

6/10

Pleasant

31 Jan 2026

Maddison

Lovely staff who were very helpful. There was a free coffee machine for use by reception which was a nice touch. The room was clean and spacious, however I wasnt keen on the location - we had a ground floor room that had large patio style windows which was right by the back entrance. I felt very self concious about the steady stream of people walking by and felt I had to keep the curtains closed. The fire alarm also randomly went off one morning. Lastly, the TV had the screen saver image burned into the screen, which could be seen while watching other channels, not a huge problem but irritating once you notice it. I will re state though that the staff couldnt have been more helpful.

Partner

10/10

Exceptional

29 Jan 2026

Damien

It was great. The room was fantastic and so was the staff

Leisure Self

10/10

Exceptional

28 Jan 2026

thomas

The staff were excellent on check in, the room could have done with a small table rather than the large poofy.
We had problems with the heating during our stay.

On arrival we were told that due to the river flooding we could not park at the hotel I believe this should have been passed on prior to our arrival instead of on arrival.

Leisure Partner

8/10

Excellent

26 Jan 2026

Ryan

Fantastic loft room, split level overlooking the river.

Partner

8/10

Excellent

25 Jan 2026

Samantha

The local flooding made getting to and from the hotel slightly confusing and annoying - otherwise a good stay

Friends_and_family Friends

8/10

Excellent

18 Jan 2026

Leanne

Room was spacious

Partner

8/10

Excellent

16 Jan 2026

Terry

Nice room, loved the heated floor in the bathroom.
Shower starting to develop mould on the tiling grout.
Coffee bar in reception out of order and cold croissants not very appetising.

Partner

10/10

Exceptional

16 Jan 2026

Ben

Room was spotless and everything was provided, staff were lovely, will definitely be returning :)

Partner

8/10

Excellent

09 Jan 2026

Philip

Room was good, we had three adults in a room in a king bed and a sofa bed. Sofa bed was made up and there was plenty of room. Kitchen had a fridge, microwave and hob and enough utensils for three. Liked the endless coffee in the reception and the simple croissant bfast.

Leisure Family

8/10

Excellent

04 Jan 2026

Nicola

Staff good. Room could have been cleaned at bit more thoroughly. Also looks quite worn.
Needs something to go with croissants, jam choc spread etc

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Eva

Fantastic in all aspects.

Leisure Pet

10/10

Exceptional

22 Dec 2025

Peter

On arrival the staff were very pleasant and welcoming, the room was spotless and better than advertised the minimal shop downstairs was more than adequate the only criticism is the parking situation but you are made aware well in advance overall a fantastic stay and would recommend.

Leisure Family_with_children

10/10

Exceptional

16 Dec 2025

Dale

Clean room, pleasant staff and location

Friends_and_family Family

8/10

Excellent

15 Dec 2025

Andy

The hotel was clean and tidy an we loved it, UNTIL it got to 4am and a constant drip started in a boxed section in the room. Middle of the night, sooo loud and kept the wife awake until we got up, which meant I heard about it all day, really took the shine of a lovely stay

Leisure Partner

10/10

Exceptional

15 Dec 2025

Ian

Rooms have everything you need and the hotel is not too far from the city. Just be mindful the parking is first come first served.

Friends_and_family Family

4/10

Poor

12 Dec 2025

adrie

Not the Best !

Leisure Partner

10/10

Exceptional

03 Dec 2025

轶飞

Happy with my stayed

10/10

Exceptional

30 Nov 2025

Melanie

The hotel was lovely and really comfortable. Some of the cutlery and plates in the room were still dirty when I checked in. The bed is so comfortable and hotel very quiet. Just outside down the side is very dark and could do with better lighting. Staff were welcoming

Business Self

8/10

Excellent

28 Nov 2025

Kirsty

Room was a great layout with bed upstairs. Plenty of space and everything you need for a great stay. There were some signs of needing a bit of a spruce up (chipped damaged paint, marks here and there) and some of it felt a bit cheap. Awful view from the balcony so wish we'd paid for the view of the river! Staff were lovely and attentive. Location is great if you want to be close enough to everything but still have that quiet, peaceful atmosphere.

Partner

8/10

Excellent

26 Nov 2025

Amanda

All staff were very friendly professional & welcoming
The only negative was the dust on the ceiling light & under the bed was extremely dusty. The views of the river were lovely with alot of wildlife. Close to all amenities.

Leisure Family

10/10

Exceptional

18 Nov 2025

Colin

First time staying here. Two nights. Really impressed. Will definitely return soon.

Leisure Partner

10/10

Exceptional

10 Nov 2025

Catherine

Great location, easy to find, really clean with friendly staff.

Partner

10/10

Exceptional

04 Nov 2025

Denise

The apartment rooms had everything you may need. If you needed breakfast foods or snacks they were available in the reception area, some were complimentary (Croissants in the morning), other items were priced fairly. The staff were very accommodating. Secure covered parking is available at extra cost, that was good for us.

Leisure Partner

10/10

Exceptional

04 Nov 2025

Denise

The staff were very helpful, and the reception area was fitted out with seating, tables and TV as a meeting place, snack bar and information hub. The apartment rooms were well set up and comfortable.

Leisure Partner

10/10

Exceptional

02 Nov 2025

Fiona

Spacious, clean and comfy bed.
Love the checkout time and good location

Partner

10/10

Exceptional

26 Oct 2025

Salomon

Excellent and beautiful location, friendly and courteous staff (thank you Housana), excellent facilities like kitchenette, free laundry facilities and breakfast croissants and coffee, good wifi, nice shower, excellent choice.

Partner

8/10

Excellent

23 Oct 2025

Elaine

The room was great and it was very clean, and the veiw was amazing. The staff were very friendly and helpful, and the coffee was lovely.
The only issue was you could clearly hear the people walking about upstairs.

Leisure Partner

10/10

Exceptional

21 Oct 2025

Claire

great stay from start to finish. super helpful front desk staff, room clean and stocked well enough for what we needed. free coffee and croissants a bonus, and really good that all of this is at a dog friendly place!

Partner

10/10

Exceptional

20 Oct 2025

Joanne

Had a lovely view of the river from the balcony. The room was spotless and smelt lovely on arrival. The hotel staff were very friendly giving advice on booking restaurants because it was a race weekend and very busy.

Partner

10/10

Exceptional

17 Oct 2025

Charles

Kitchenette area was fine - clean and dandy. Would definitely go back. York is a lovely, vibrant city. Roomzzzz is conveniently located and well worth a visit.

Leisure Partner

10/10

Exceptional

07 Oct 2025

Anthony

Good central spot to stay within easy walking distance to shopping area, the Shambles, the City Wall, Clifford Tower and York Minster. Nice pastries for breakfast. Parking available at the hotel and having a kitchen and free laundry facilities was a welcome addition.

Leisure Partner

8/10

Excellent

01 Oct 2025

Walter

Very nice and clean room. Shower floor was a bit grubby but overall very clean. Spare bed which is a pull out sofa bed was rather uncomfortable but the main bed was very comfortable. Be aware that there is a rather large caravan park right next door but it did not impact us as it was fairly quiet.

Friends_and_family Family

10/10

Exceptional

30 Sep 2025

CATHRYNE

Clean room. Close proximity to the town centre.

Partner

10/10

Exceptional

26 Sep 2025

Melanie

Nice area, easy walking distance to the centre. Really comfy clean rooms. My tv didn’t work but didn’t work but didn’t cause me a major issue but maybe check on arrival as I didn’t

Business Self

10/10

Exceptional

07 Sep 2025

Steve

York trip

Weekend away

Partner

10/10

Exceptional

07 Sep 2025

S

Great location, well presented.

Our first time staying in York and this was a lovely first impression staying somewhere scenic and close to the bustling City centre.

Partner

10/10

Exceptional

03 Sep 2025

Kathy

The walk to the city was only 10 mins so very convenient.
Staff very helpful and friendly
Apartment spotless
Nice and quiet location by the river
Free coffee and croissant in the morning

Leisure Family

10/10

Exceptional

01 Sep 2025

Lauren

10/10

Hotel was lovely and clean, bed was comfortable, air conditioning was great. Car park was good size, plenty parking. The free coffee 24hrs is a nice touch, aswell as the croissants in the morning and having a fridge and freezer to purchase items for the room

Partner

10/10

Exceptional

29 Aug 2025

Lynne

Great Accomodation

Great room/mini apartment. Good location for our visit to york. Parking a bonus. Room was well cleaned, air-conditioned, and had everything you would need for a few days. We only stayed one night but will definitely use this accommodation again for longer stays. Staff are very friendly and helpful.

Partner

8/10

Excellent

20 Aug 2025

Darren

.

4/10

Poor

15 Aug 2025

Flaviano

Visit to York with friends spoilt by broken aircon

The visit to York was spoilt by a lack of aircon which was broken causing poor sleep on the hottest days of the year. Hotel manager rejected request for a discount due to a lack of aircon.

Friends_and_family Friends

8/10

Excellent

11 Aug 2025

Kirti

Most comfortable bed!

The room, bed, and facilities were great, and the reception, check-in, and check-out processes were easy. Only downside is the TV didn't work, not the end of the world, but it would have been nice.

Partner

8/10

Excellent

10 Aug 2025

Jack

Great, but warm stay!

Lovely, well-equipped apartment with plenty of space for two people. Super clean, really comfy bed. Love the complimentary coffees/crossaint breakfast offering and the on-site shop is relatively priced.

Only downside was the air con was abysmal... Both our friends who stayed on the same floor and us had highly ineffective a/c - lowest temp, highest fan speed and it did nothing. Thankful for the balcony so we could sleep with the balcony door open!

That being said, we'd come back again - perhaps maybe in the winter months!

Partner

10/10

Exceptional

08 Aug 2025

Ray

Very impressed with the property. Great location and excellent value for money. Will use Roomzzz again.

Leisure Partner