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Novotel York Centre

York · United Kingdom

FishergateView location

8.8/10Excellent1,003 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.6/108.6
Condition8.6/108.6
Amenities8.8/108.8
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Novotel York Centre

The Novotel York Centre has 146 rooms. Our Swimming Pool & Sauna is open from 7am-10pm. Please contact reception to book your 30 minute slot. Overlooking the idyllic banks of the River Foss, guests can enjoy a 4-Star, family-friendly stay at our Novotel York Centre hotel.

Situated close to the historical City walls, the hotel is perfectly located for exploring countless cultural offerings. The hotel features a Gourmet Bar, serving a range of dishes, snacks and afternoon tea. The car park is chargeable at £19 per night.

Read more about this hotelShow less

Located in York (Fishergate), Novotel York Centre is within a 15-minute walk of York City Walls and Shambles. This hotel is 0.6 mi (1 km) from York Christmas Market and 1.3 mi (2.1 km) from York Minster. Make yourself at home in one of the 146 guestrooms.

Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include laptop-compatible safes and coffee/tea makers, and housekeeping is provided daily. Featured amenities include a computer station, express check-out, and dry cleaning/laundry services.

Planning an event in York? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:30 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager BREEAM Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 18 per person
    • Self parking fee: GBP 19 per night
    • Pet fee: GBP 20 per pet, per night
    • Service animals are exempt from fees
    • Early check-in fee: GBP 40 (subject to availability)
    • Late check-out fee: GBP 40 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Italian

    Polish

    French

    Spanish

Nearby attractions

York Barbican 0.3 km / 0.2 mi
Yorkshire's Winter Wonderland 0.6 km / 0.3 mi
Clifford's Tower 0.6 km / 0.4 mi
Walmgate Bar 0.7 km / 0.4 mi
York Castle Museum 0.7 km / 0.4 mi
National Centre for Early Music 0.7 km / 0.4 mi
York Dungeon 0.8 km / 0.5 mi
Fairfax House 0.8 km / 0.5 mi
Merchant Adventurers' Hall 0.8 km / 0.5 mi
York Grand Opera House 0.8 km / 0.5 mi
York City Walls 0.8 km / 0.5 mi
The Bars 0.8 km / 0.5 mi
Jorvik Viking Centre 0.9 km / 0.5 mi
Shambles 0.9 km / 0.5 mi
Coppergate Shopping Centre 0.9 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 146
  • Number of floors (main building): 4
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Small pets allowed (under 5 kg) not available in all roomsExtra charge
  • Large pets allowed (over 5 kg) not available in all roomsExtra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging station
Show 38 more facilities & services
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Smoke detector
  • Hotel safe
  • Lift access
  • Shop
  • Terrace
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Indoor freshwater pool
  • TV lounge
  • Sauna
  • Green Key (FEE)
  • Breakfast
  • Breakfast and dinnerExtra charge
  • Half BoardExtra charge
  • Picnic
  • Gluten-free meals
  • Vegetarian meal
  • Vegan meal
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Single-Use Plastic Free
  • Cash Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin DELUXE EXECUTIVEDouble or Twin • DELUXE EXECUTIVEDBT.DX-EJ

    Photos are not available for this room type.

    Novotel York Centre

    Double or Twin DELUXE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM QUEEN SIZE BEDFAMILY ROOM • QUEEN SIZE BEDFAM.QN-1

    Photos are not available for this room type.

    Novotel York Centre

    FAMILY ROOM QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Novotel York Centre

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN-1

    Photos are not available for this room type.

    Novotel York Centre

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Novotel York Centre

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Novotel York Centre

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    Novotel York Centre

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Novotel York Centre

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BED • 1 Bedroom • 22 m²DBL.EJ-QN
    DOUBLE EXECUTIVE QUEEN BEDPhoto unavailable6 photos

    Novotel York Centre

    DOUBLE EXECUTIVE QUEEN BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-QN

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE EXECUTIVESINGLE • EXECUTIVESGL.EJ

    Photos are not available for this room type.

    Novotel York Centre

    SINGLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Novotel York Centre

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    Novotel York Centre

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR QUEEN BEDDouble or Twin • SUPERIOR QUEEN BEDDBT.QN-SU

    Photos are not available for this room type.

    Novotel York Centre

    Double or Twin SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible SUPERIORRoom • Accessible SUPERIORROO.H6-SU

    Photos are not available for this room type.

    Novotel York Centre

    Room Accessible SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Novotel York Centre

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Novotel York Centre

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN Accessible SUPERIORTWIN • Accessible SUPERIORTWN.H6-SU

    Photos are not available for this room type.

    Novotel York Centre

    TWIN Accessible SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR QUEEN BEDTWIN • SUPERIOR QUEEN BEDTWN.QN-SU

    Photos are not available for this room type.

    Novotel York Centre

    TWIN SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Novotel York Centre

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Novotel York Centre

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Novotel York Centre

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Novotel York Centre

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE EXECUTIVETRIPLE • EXECUTIVETPL.EJ

    Photos are not available for this room type.

    Novotel York Centre

    TRIPLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Novotel York Centre

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 26 m²DBL.SU-1
    DOUBLE SUPERIORPhoto unavailable2 photos

    Novotel York Centre

    DOUBLE SUPERIOR

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible SUPERIORDouble or Twin • Accessible SUPERIOR • 1 Bedroom • 26 m²DBT.H6-SU

    Photos are not available for this room type.

    Novotel York Centre

    Double or Twin Accessible SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    Accessible SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-SU

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Novotel York Centre

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE EXECUTIVERoom • DELUXE EXECUTIVEROO.DX-EJ

    Photos are not available for this room type.

    Novotel York Centre

    Room DELUXE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Novotel York Centre

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE EXECUTIVEDOUBLE • DELUXE EXECUTIVE • 1 Bedroom • 22 m²DBL.DX-EJ
    DOUBLE DELUXE EXECUTIVEPhoto unavailable6 photos

    Novotel York Centre

    DOUBLE DELUXE EXECUTIVE

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-EJ

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-2

    Photos are not available for this room type.

    Novotel York Centre

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 22 m²TWN.SU
    TWIN SUPERIORPhoto unavailable7 photos

    Novotel York Centre

    TWIN SUPERIOR

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, Sofa bed
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU

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    Novotel York Centre

    TRIPLE SUPERIOR

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    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Limited room details from hotel

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  • Room SUPERIORRoom • SUPERIORROO.SU

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    Novotel York Centre

    Room SUPERIOR

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

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  • Double or Twin DELUXE QUEEN BEDDouble or Twin • DELUXE QUEEN BEDDBT.DX-QN

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    Novotel York Centre

    Double or Twin DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-QN

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  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

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    Novotel York Centre

    DOUBLE EXECUTIVE

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

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  • DOUBLE Accessible SUPERIORDOUBLE • Accessible SUPERIORDBL.H6-SU

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    Novotel York Centre

    DOUBLE Accessible SUPERIOR

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    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-SU

    Limited room details from hotel

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  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 22 m²JSU.ST
    JUNIOR SUITE STANDARDPhoto unavailable5 photos

    Novotel York Centre

    JUNIOR SUITE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Facilities with extra charge

    • Wi-fi

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  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

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    Novotel York Centre

    SINGLE SUPERIOR

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    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

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    Novotel York Centre

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

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  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

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    Novotel York Centre

    QUADRUPLE STANDARD

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    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

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  • Double or Twin EXECUTIVE QUEEN BEDDouble or Twin • EXECUTIVE QUEEN BEDDBT.EJ-QN

    Photos are not available for this room type.

    Novotel York Centre

    Double or Twin EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ-QN

    Limited room details from hotel

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  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Novotel York Centre

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM QUEEN SIZE BEDFAMILY ROOM • QUEEN SIZE BED • 1 Bedroom • 22 m²FAM.QN
    FAMILY ROOM QUEEN SIZE BEDPhoto unavailable6 photos

    Novotel York Centre

    FAMILY ROOM QUEEN SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.QN

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Novotel York Centre

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BED • 1 Bedroom • 22 m²DBL.QN-SU
    DOUBLE SUPERIOR QUEEN BEDPhoto unavailable4 photos

    Novotel York Centre

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Novotel York Centre

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Novotel York Centre

8.8
Excellent
1,003 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.6 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
15 Jul 2026
Linda
V friendly staff, excellent breakfast.
Family_with_children
10/10
Exceptional
13 Jul 2026
Lisa
Great hotel, stayed here a couple of times and found it to be reasonably priced and short walk from city centre.
Partner
10/10
Exceptional
12 Jul 2026
Emma
This hotel was in a great location for walking to all of the central sights in York. It also had lovely and helpful staff. A great family room, clean and also provided with tea/coffee and water. We liked the fact that the room had a fridge. The swimming pool was nice and clean. The children's play area was a nice touch and the bar area was very stylish. Overall a really great stay and we will definitely return to this hotel again.
Friends_and_family Family
4/10
Poor
11 Jul 2026
Mrs p j
Was very disappointed with our room, air conditioning wasn't working, I asked staff 3 times to get it sorted, they ended up giving us a fan. I did ask to be moved to another room but they said they were fully booked. The kitchen staff and cleaning staff were very good, reception didn't give 100%
I don't think I would stop there again, the hotel needs a bit of a spuce.
Partner
10/10
Exceptional
05 Jul 2026
Gillian
Great and handy location for our family, 10/15 min walk to The Shambles. Room was a great size. Pool and sauna was a big hit to. Hotel and room were clean and staff friendly and accommodating. Vey handy having car parking facilities on site (charges apply).
Family_with_children
10/10
Exceptional
29 Jun 2026
Karla
Great location, clean and bright room and staff very pleasant. Will book again next time we’re in York
Partner
6/10
Pleasant
24 Jun 2026
Joanne
Generally disappointed with the hotel. The bin wasn't emptied before our arrival and the sink was still full of water.

The pool was lovely but the booking system made it hard to enjoy with just 30 mins slots.

Wouldn't book here again as many other hotels in the area.
Friends_and_family Friends
10/10
Exceptional
22 Jun 2026
Amanda
Everything was great......
Partner
10/10
Exceptional
21 Jun 2026
Ian
Every member of staff we encountered from the receptionist to the maintenance staff and bar/restaurant staff were excellent. Such good customer service the manager should be very proud. Room was very good , clean, roomy and well appointed. The only complaint we had was that the drains in the bathroom smelt bad. It didn’t stop us enjoying our stay but if we had been staying more than one night we would have asked to change rooms. Apart from that we would definitely return.
Partner
8/10
Excellent
19 Jun 2026
Julie
Clean room and helpful staff. Would have preferred if toilet had a sink as main bathroom was round the corner and not next to it.
Partner
10/10
Exceptional
19 Jun 2026
Daniel
fine
Self
10/10
Exceptional
18 Jun 2026
paul
This hotel never let's us down. A wonderful experience with a barbecue night and World Cup football! Our favourite hotel in York by far. (We've stayed many times)
Hotel staff are wonderful and make your stay very special. Room was very clean and spacious. Facilities were great too. Thankyou all at the Novotel York.
Partner
8/10
Excellent
12 Jun 2026
Hanika
Nice hotel, local to the city centre and nearby to lovely buildings and landmarks .
Self
10/10
Exceptional
12 Jun 2026
Jan
Lovely hotel and great if you need on site parking. Short walk to shops, theatres etc. would stay again.
Friends_and_family Friends
10/10
Exceptional
11 Jun 2026
Kirsten
Clean room, hand everything you need in room ,staff nice and friendly all food was lovely would stay there again
Family
8/10
Excellent
09 Jun 2026
Alison
It was all good except the wifi did not work at all during my stay and the staff has nothing to offer as a back up. Not really ok in this day and age. In all other respects all the staff were very friendly and helpful

The hotel is clean and modern and the pool area is lovely. Maybe just think about replacing the outside signage with the name of the hotel on it and give that area a coat of paint. It’s tired and a bit scruffy in comparison to the interiors and it’s the first thing you see on arrival.
Self
4/10
Poor
07 Jun 2026
jens
Amazing you can pay over 200 pounds for a room and still be asked to pay another 20 pounds to use their car park
10/10
Exceptional
05 Jun 2026
Dmytro
Clean room
Nice bar and restaurant with good menu
Breakfast good
Self
8/10
Excellent
31 May 2026
Andrew
What you expect from a Novotel - decent hotel, nice bar, short walk into the centre for attractions.
Friends_and_family Family
10/10
Exceptional
30 May 2026
Penelope
Great room and facilities
Partner
10/10
Exceptional
27 May 2026
Kieran
Great place, highly recommend
8/10
Excellent
27 May 2026
Michelle
Room was clean and well appointed. Restaurant food was of a good standard. Pool was clean but you can only book a 30min slot and there are only two changing cubicles.
Family_with_children
10/10
Exceptional
27 May 2026
Verified traveler
Excellent is the only word I can use. Staff were amazing and hotel is very upto date
Friends_and_family Family
8/10
Excellent
24 May 2026
Romila
Clean room. Parking is a plus point in busy city of York.
Partner
10/10
Exceptional
21 May 2026
Ann
The hotel was really nice . Staff were all very friendly. Breakfast had plenty of choice and was topped up regularly. Our room was good and the beds comfortable.
Partner
10/10
Exceptional
21 May 2026
Sydney
A great location for strolling around York
Friends_and_family Family
2/10
Poor
19 May 2026
Faye
Staff are rude and unhelpful
8/10
Excellent
17 May 2026
Gurdip
Great location, friendly staff and clean rooms
Family
10/10
Exceptional
14 May 2026
Matthew
Really good for families. Rooms are clean. Masses of choice for breakfast. Pool is excellent
Friends_and_family Family
6/10
Pleasant
12 May 2026
Warren
Unfortunately in our room the ventilation was not working and had a error come up if you tried to restart the air conditioning. We did not really need air conditioning for cooling that much but just flowing air would have been much nicer as the room but a bit muggy and musky because lack of air flow. Windows did open a bit we found so that did help. Room was well fitted out but some things did not work, usb ports along side bed, fan in bathroom. Not a deal breaker but could have been better for sure. Good Competitive rates though as well.
Friends
10/10
Exceptional
10 May 2026
Emma
Clean rooms, toiletries all Rituals which is lovely. Bar area lovely, little play snug for kids.
Room was spacious
Staff all very helpful and friendly
Swimming pool was a great bonus.
Friends_and_family Family
10/10
Exceptional
07 May 2026
James
Nice clean hotel. Shame it's not always competitive on price as I would use it more
8/10
Excellent
03 May 2026
Simon
.
8/10
Excellent
21 Apr 2026
Ling
Room was clean and staff were nice. Good breakfast selection. Was quite busy over Easter and the kids corner in the lobby is a great idea. We could only book the pool for 30min slots which was the only downside. The walk to the town from the back was much nicer.
Friends_and_family Family
10/10
Exceptional
20 Apr 2026
Csaba
Nice selection of breakfast, the staff was extremely helpful
Friends_and_family Family
6/10
Pleasant
18 Apr 2026
Michael
The hotel reception looks great but the rest of the hotel is a bit dated.
Check in took around 15/20 minutes, longest check in I've experienced.
Car parking was ridiculous, £18 a night.
Didn't sleep great, the bed was not comfortable.
Didn't bother with breakfast as it was much cheaper to go elsewhere.

Overall for the money there is much better hotels close by for the same price.
Friends_and_family Family
10/10
Exceptional
18 Apr 2026
Kathryn
You do need to book swimming pool times, but there was a good amount of times available when we arrived. Excellent breakfast.
Partner
10/10
Exceptional
17 Apr 2026
Susan
Perfectly situated for a walk around York! Our room was clean, comfortable and bright. Breakfast was fresh with a wide selection of options available while other restaurant meals served well after a day of activity. Staff were friendly and happy to help with our enquiries. Would recommend this hotel.
Partner
8/10
Excellent
12 Apr 2026
Mary
Pros- Good pool. Great breakfast with wide variety. Lovely restaurant staff. Lovely maintenance staff. Good location a little away from the centre. Some nice restaurants nearby. Plenty of space for paid parking. Comfy beds. Accomodates kids well.

Cons- Sewage smell from basin. Reception staff seem a little more overwhelmed than other staff.
Signs of wear all over the room - carpets, broken lamp, superficial damage/scratches to bathtub.
Family_with_children
8/10
Excellent
09 Apr 2026
Helen
Lovely clean room and super comfortable bed.
Friends_and_family Family
6/10
Pleasant
09 Apr 2026
Madhura
Clean room. OK breakfast. Bad smell coming from the shower.
Comfortable bed.
8/10
Excellent
09 Apr 2026
Vicki
Great hotel for visiting York with kids. The room was spacious with 2 extra beds for broods and the swimming pool was lovely and clean. Would stay again
Family_with_children
6/10
Pleasant
05 Apr 2026
Paul
Crowded pool - murky water. Poor breakfast.
Family_with_children
10/10
Exceptional
02 Apr 2026
Paul
Staff very friendly and helpful. Comfortable reception and dining area. Stayed on a one bed suite room which was good for a young family (2 adults, 2 children). Swimming pool recently renovated on 2024 and is a nice addition to the stay.
10/10
Exceptional
02 Apr 2026
Sara
We stayed for 3 nights- all the hotel staff were extremely friendly & helpful. All were happy to greet you with a smile.
Breakfast was amazing- fantastic selection of food and drinks available.
We also chose the hotel as it had parking & was close to the centre of York.
Negatives- the room was a little basic. It would have been nice to have had a wider range of toiletries. Also more coat hangers please!
Next time we visit York, we will be staying here.
Partner
6/10
Pleasant
02 Apr 2026
Graham
Always been fantastic throughout approximately 15 stays. However the most recent stay was a pretty poor situation. We was placed above the hotel loading place and from early morning till we left our room there was lots of noise. Most annoying been the beer barrels been dropped off the wagon hitting the floor cousin an awful noise.
10/10
Exceptional
01 Apr 2026
Bradley Patrick
Clean room and excellent abd helpful staff. Full breakfast buffet style and plenty of seating. Timed entry of pool and other facilities where available
8/10
Excellent
29 Mar 2026
Richard
Did not have breakfast
Bar was very tidy
Partner
10/10
Exceptional
28 Mar 2026
Danyang
We had a lovely stay here and the staff were very helpful. The room was clean and quiet. Overall very nice!!
Family_with_children
8/10
Excellent
26 Mar 2026
Melanie
Nice comfortable room, with a fabulous breakfast which was well worth the money.
Partner
10/10
Exceptional
22 Mar 2026
Warren
Staff was helpful, room was tidy and the bed was nice and comfy only thing I’d complain about is that it is £18 for parking per night
Partner
10/10
Exceptional
22 Mar 2026
Anne
Lovely room. Temperature just right. Bedding appropriate. Clean, spacious hotel with the added bonus of a pool! (Don’t forget to book your time though!) Five minute walk to York Castle Museum and not too much more to town centre. Highly recommend!
Friends_and_family Family
8/10
Excellent
21 Mar 2026
Rizwan
All in all it was a nice stay. Only a couple of reasons for not giving 5 stars - there was rubbish in the bin in our room and some rubbish on the bedside table on our arrival to the room. Also the air conditioning kept coming on and it was very cold and loud and wouldn’t change when adjusting the thermostat. We didn’t spend much time in the hotel so not a big issue for us but could be a problem for some.
Friends_and_family Family
8/10
Excellent
21 Mar 2026
steve
Pets welcome
Partner
10/10
Exceptional
20 Mar 2026
annmarie
Everything required at breakfast. Room clean and comfortable
Partner
10/10
Exceptional
20 Mar 2026
Dave
We have stayed many times at this hotel.
Parking is safe and a reasonable price for York.
The reception is always well presented, the reception staff there are always polite, friendly and helpful.
We have stayed in many rooms on different floors they have always been clean, spacious and quiet.
Partner
10/10
Exceptional
17 Mar 2026
Denise
The pool and sauna area was very clean and well kept. We enjoy our stay very much,room clean and comfortable, staff helpful and friendly.
Partner
10/10
Exceptional
16 Mar 2026
Romer
Proper opening windows when they are next replaced would be a great idea. Meeting rooms 1-4 are far to small and many more are needed.
Self
8/10
Excellent
14 Mar 2026
Chris
Good location and easy to get into the centre of York. The hotel also has plenty of parking, which is a real plus.

That said, charging nearly £20 to park overnight feels a little steep, especially when you’re already staying at the hotel. Overall a convenient base, but the parking price does take the shine off slightly.
4/10
Poor
09 Mar 2026
Natalie
Staff on reception not helpful and very rude. Children in the pool past the stated time and when reported to the receptionist ‘it’s not my problem’ so this was not great
Partner
8/10
Excellent
02 Mar 2026
gillian
Great location , good price , good walking distance to sights. Only minus , is that the mattress need replacement
Friends_and_family Friends
8/10
Excellent
28 Feb 2026
Lucy
Would have been a 5* if the room service timings were better.
Leisure Partner
10/10
Exceptional
23 Feb 2026
Timothy
Great facilities. Pool added value. In-house restaurant great for breakfast and prob underrated for convenient evening meal
10/10
Exceptional
21 Feb 2026
Lucinda
Clean, spacious rooms, pool
Friends_and_family Family
8/10
Excellent
19 Feb 2026
Barbara
The room was lovely and restaurant food for evening meals and breakfast was excellent however disappointed that we didn’t have our room serviced so no clean towels et cetera on day two.
Friends_and_family Family
10/10
Exceptional
19 Feb 2026
Julian
Clean, great location good sized room
10/10
Exceptional
18 Feb 2026
Szymon
Room was clean, staff very helpful. Breakfast was very good
Friends_and_family Family
10/10
Exceptional
17 Feb 2026
Margaretha Theodora Maria
Everything. The staff were both pleasant and helpful. The hotel was within walking distance to the centre of town. The rooms were clean, bright and nicely laid out.
Partner
10/10
Exceptional
16 Feb 2026
Laura
Room was great with single beds for the kids which is always a bonus!
Friends_and_family Family
8/10
Excellent
15 Feb 2026
Steven
The pool and sauna were lovely and friendly staff
10/10
Exceptional
13 Feb 2026
Lorna
Room was great, staff were friendly and helpful and the pool and sauna facilities were excellent.
10/10
Exceptional
06 Feb 2026
DALE
Great hotel and facilities, visited twice and will visit again, would recommend.
Friends_and_family Family
10/10
Exceptional
04 Feb 2026
robert
Yss
Friends_and_family Family
6/10
Pleasant
04 Feb 2026
Joe
We was checked in early which was appreciated. However we had booked a superior room with a queen bed only to realise a short time later that the room we had actually been put in was two singles pushed together. Slightly disappointing and an inconvenience to have to raise this with staff and be told this is normal for the room we had booked. We was then offered another room and moved but it was frustrating to have to pack our stuff and move everything having already unpacked.
Leisure
10/10
Exceptional
28 Jan 2026
Hannah
Breakfast was really good. The swimming pool was a nice extra. Hotel is located in a convenient setting not far from the centre.
Partner
10/10
Exceptional
22 Jan 2026
Dave
Very happy to receive a room upgrade. First time in 40 years of hotel stays.

As usual the staff are helpful, polite and friendly.
The room was well presented and clean. The chocolates were enjoyed by both of us, thank you.

Only small issue is the WiFi was very poor.

We're booked in again later this year
Partner
10/10
Exceptional
20 Jan 2026
MARTIN
Very modern shower and bedroom all looks quite new. Great breakfast options
Partner
10/10
Exceptional
20 Jan 2026
Robyn
Staff were very friendly and helpful. Room was spotless and very comfortable
Leisure Family
10/10
Exceptional
15 Jan 2026
Jolly
yes
10/10
Exceptional
12 Jan 2026
Miss
Good room, nice bar area. Unfortunately we had to leav
10/10
Exceptional
05 Jan 2026
Phil
Great breakfast selection
Friends_and_family Family
8/10
Excellent
05 Jan 2026
Mandeep
Nice reception, friendly staff, nice room

However, shower wasn't draining quick enough and wasnt able to cool the water enough

Parking cost was extortionate
Sofa for my son wasn't very comfortable, could have done with a mattress topper
8/10
Excellent
03 Jan 2026
Charles
St
6/10
Pleasant
03 Jan 2026
Catherine
Had issues with the room not being clean- sweets on bedside table, bathroom & sofa bed caked in dust/grime & clearly never been cleaned. Had to ask 3 times at reception before the room was properly clean & ended up discussing with a second manager on checkout as the one discussed with initially offered part refund as she was unable to move us to a different room then never got back to me. The manager (Peter Steadman) who eventually sorted things out for me was excellent and took my complaint seriously. Shame it needed to come to this though. Other than that the hotel was great - comfy bed, shower and bath in bathroom, nice breakfast, pool
Leisure Family_with_children
10/10
Exceptional
03 Jan 2026
Kes
The room was tidy and comfortable.
The shower amazing and the staff very helpful and friendly.
Friends_and_family Family
10/10
Exceptional
02 Jan 2026
Svetoslav
Lovely hotel, 10min walk from centre of York. The staff is lovely, nice and clean room.
Leisure Pet
8/10
Excellent
31 Dec 2025
Lisa
Clean room, helpful staff, comfy beds
Friends_and_family Family
10/10
Exceptional
30 Dec 2025
Tina
Lovely hotel, had everything we needed.
Friends_and_family Family
8/10
Excellent
28 Dec 2025
Adam
The room was very clean.
Leisure Family_with_children
10/10
Exceptional
24 Dec 2025
Ashleigh
The staff were lovely and made my friends birthday special
Friends_and_family Friends
6/10
Pleasant
24 Dec 2025
Angela
Staff were lovely but the room itself (229) wasn't too good. The bed was rock hard, the mirror was all stained, the toilet roll holder was hanging off the wall, one towel had suspicious marks on it and the toilet roll was so cheap and dirty all on the side.
Not what you'd really expect from a Novotel.
Partner
6/10
Pleasant
24 Dec 2025
Nicola
Outside frontage poorly maintained, dies not give good first impression. Reception staff not the friendliest, more checking everything is paid, car park etc., pushing breakfast at £15 each, last time it was awful, no thank you!
Not welcoming, suited a purpose for us as visiting concert close by at Barbican. Done it twice now, won't stay again, kids and dogs everywhere too! 30 mins allocated slot in pool area, struggle to spend more than 10 mins as small and only a sauna as well as pool. Key card doesnt work on door, Receptionist has to check you're booked in before allowing you in!
Room adequate 330, but worlds smallest toilet room and sewage smell from sink (read that too on previous reviews) obviously nothing done about it. Stains on carpet, bleach?
Poor for a Novotel, expect better.

Partner
10/10
Exceptional
24 Dec 2025
Cansu
Great family hotel! Only 15 mins to city center. Had a queen room with a sofa bed, very spacious comparing to other hotels with stayed before.
Leisure Family_with_children
8/10
Excellent
18 Dec 2025
Richard
Room was clean and tidy. There were not enough outlets on the bed side of the room. Had to stretch cords from the TV side of the room too charge and run medical devices.
Friends_and_family Family
6/10
Pleasant
16 Dec 2025
Lekhbiro
There was a funny smell
coming from the sink in the bathroom smelt like the sewage which was disappointing
Friends_and_family Family
10/10
Exceptional
15 Dec 2025
Alfredo S
The room was in great condition The staff was very friendly!
8/10
Excellent
15 Dec 2025
Paul
Room very nice, the location is great for York centre. The bonus is the car park owned by the hotel plenty of space.
Partner
10/10
Exceptional
10 Dec 2025
andrea
Clean and spacious room with excellent service and breakfast
Leisure Partner
8/10
Excellent
07 Dec 2025
Sean
I've stayed at the York Novotel several times over the past few years. On the whole the hotel would rate excellent. The only reason i rate it down is the rock hard bed, but that is my preference. We had a meal in the hotel one night of the stay, the menu is somewhat limited but the food and service were excellent. The bed doesn't stop me returning. The hotel is very well situated for the cty centre.
Partner
10/10
Exceptional
06 Dec 2025
Mark
Good staff, nice restraint/bar, very nice room
Friends_and_family Family

Location & surroundings

Novotel York Centre
Fishergate, York, United Kingdom

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Novotel York Centre

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