Name: NH Collection Venezia Murano Villa
Address: Fondamenta Andrea Navagero, 29, Venecia, 30141, IT

6/10

Pleasant

20 Jul 2026

Sarah

5 Stars for the Spa and Elisabetta who is always always the best and never disappoints. However we had a very bumpy check in unfortunately this time. No special treatment for Expedia Platinum Members. Loud music in room but thankfully was dealt with after being shown two different rooms that were not up to standard (one with a very dirty wall and the other with a horrible dirty view.) Will be returning in the Fall and hope that we have a better stay then. We have always had great experiences and have returned often over many years. Willing to give another chance and hope that next time is better.

10/10

Exceptional

15 Jul 2026

Jonathan

Great way to be in Murano+Venice and avoid the madding crowds in Venice. Lovely grounds, a private water taxi will take you to their private dock. rooftop terrace. All good!

Partner

10/10

Exceptional

11 Jul 2026

Lisa

Great location on Murano, which is more peaceful and quiet than Venice. Very modern and clean property with a nice breakfast spread.

Friends

8/10

Excellent

10 Jul 2026

Joshua

Nice quaint hotel, rooms are small but they work well and have a nice terrace. Very romantic. Really the only thing we did not like is for $300 euros a night, you don’t get an included breakfast. It’s good hotel, truly, Murano is a nice town but it’s a bit pricey.

Family_with_children

10/10

Exceptional

02 Jul 2026

Lusine

Nice and very pleasant stay! Beds are very comfortable..

Family_with_children

10/10

Exceptional

01 Jul 2026

Alexander

Great location and excellent staff

Family_with_children

10/10

Exceptional

24 Jun 2026

Emma

We had a fantastic stay at this hotel. Fantastic staff, who were friendly and extremely helpful. Beds very comfortable and hotel extremely clean and lovely outside areas to enjoy the views!
The island of Murano is charcterful and much quieter than Venice, with a range of restaurants and shops.

Partner

10/10

Exceptional

23 Jun 2026

Trey

Everything was great. Rated the amenities 3 stars because I didn't use them a whole lot. The free glass tour was cool, and they always kept my room clean when I requested it.

Self

10/10

Exceptional

18 Jun 2026

Adaeze

Great place to stay. Murano Island is beautiful much quiet. Only downfall is everywhere closes at around 8pm at night.

Partner

8/10

Excellent

17 Jun 2026

Beverly

Staff were very professional, friendly and helpful. The free buffet breakfast was good. The hotel is new, clean and elegant. The only downside was we did not get any housekeeping but overall very happy with our stay.

Partner

10/10

Exceptional

17 Jun 2026

Gustavo

NH Collection Venezia Murano Villa was an amazing place to stay. The location is unique, beautiful, and peaceful, making it a wonderful place to experience Venice. The staff was exceptional—everyone was friendly, welcoming, and went above and beyond to make our stay memorable.

A special thank you to Matteo, who helped us during check-in. He provided excellent recommendations, explained how to get around Venice, and made us feel comfortable from the moment we arrived.

The restaurant was also excellent, with great food and a wonderful dining experience. Combined with the outstanding service and beautiful property, it made our stay even more enjoyable.

The overall experience exceeded our expectations. I would definitely stay here again and highly recommend this hotel to anyone visiting Venice. The outstanding service, beautiful location, excellent restaurant, and attentive staff made this a truly memorable stay.

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Rogario

The rooms were cleaned and well maintained.
The staff were very friendly and courteous.
The breakfast was good.Now the restaurant review.Nice set up and atmosphere but if you are really hungry I would recommend going to one of restaurants around Murano instead.

Partner

10/10

Exceptional

07 Jun 2026

linda

Beautiful property. Great staff. Great location

Family

10/10

Exceptional

04 Jun 2026

Nicholas

Stylish hotel tastefully decorated in a good location with a good restaurant. Breakfast is excellent. The terrace on our room was huge, we had morning coffee there and wine in the evening after dinner it was perfect. Staff are attentive and friendly and gave us some great information about the water buses and local restaurants. Would absolutely stay again.

Family_with_children

10/10

Exceptional

02 Jun 2026

Violet

Excellent location, bar terrace had an amazing view of the lagoon. Staff were extremely professional and friendly, thank you

Partner

10/10

Exceptional

22 May 2026

Nicole

The staff was nice and helpful. The room was spacious and clean with an added touch of wallpaper with a nice picture inside the shower. The room also had a terrace where you can enjoy a nice cup of coffee or wine.

Family

10/10

Exceptional

21 May 2026

Liane

Great hotel, really nicely located in Murano and close to a water bus stop which was really helpful. The rooms and hotel were lovely and decorated in keeping with a modern Murano style. Staff were really helpful and friendly. My only slight kind request was for them to know a bit more about the water busses etc eg we needed to pick up pre booked tickets and were told we could only get these at the Collano stop but you can get these from the ticket machine at Faro which would have been much easier if we had known. Also on the map the hotel provides it says you can pick up the red line airport water bus from Museo stop which is not the case. Just minor points and we worked it out ourselves in the end. However overall I can’t recommend this hotel enough. It was a lovely and comfortable stay in a lovely location.

Partner

6/10

Pleasant

21 May 2026

Paul

The room decor was nice. The shower was good.

Partner

10/10

Exceptional

17 May 2026

Michael

Our second visit in 4 months. Loved it all again. Very quiet, excellent accommodation, great staff. Superb location. Love staying on Murano.

Partner

10/10

Exceptional

12 May 2026

Cynthia

We were there off-season (in January). Clean modern hotel. Great location, but anywhere you stay in murano would be a good location since it’s not a very large island.

Family

10/10

Exceptional

09 May 2026

Phyllis

The staff overall were fantastic! At check in, they were very welcoming, friendly, and helpful. The housecleaning was also prompt with a small request.

We enjoyed the breakfast buffet. Lots of sauces, jam, toppings for the fresh baked croissants and yogurt. Great drink selection as well!

The room was clean and modern. Loved the brick walls and sloped ceilings. Overall a fantastic stay!

Family_with_children

10/10

Exceptional

08 May 2026

Melanie

A really lovely hotel, staff are so so so helpful in every area of the hotel, cannot fault it!

Partner

10/10

Exceptional

07 May 2026

Santiago

AMAZING PLACE TO STAY

Friends

10/10

Exceptional

10 Apr 2026

Jason

Great hotel ideally situated to explore Murano and beyond with good links to Venice and surrounding islands only a short walk away. The staff are professional, friendly and helpful. The rooms are of a high standard and the bed is made daily along with a fresh supply of towels. We had a lagoon view and the gentle lapping of the water and views across the lagoon were a welcome sight each morning. Breakfast was plentiful. Fresh fruit, cereal, meats and cheeses as well as a hot selection of bacon, eggs and mini sausages. The waiting staff are lovely and happy to accommodate and hot drink requests. There is a rooftop terrace which is nice to relax in after a day of walking and this overlooks the lagoon too. All in all a great hotel that comes recommended.

Family_with_children

10/10

Exceptional

04 Apr 2026

Yen-Shi

We absolutely loved our stay at NH Collection Murano. The staff was warm and the property is beautiful with seating areas and gorgeous views all around from our terrace and the main one above the restaurant. The breakfast buffet was plentiful. We also enjoyed being away from Venice. The shuttle is convenient but the taxi is even faster. I can’t recommend this hotel enough!

10/10

Exceptional

03 Apr 2026

SIMON

Beautiful on every level and amazing staff.

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Kristine

Loved staying on Murano — quieter than Venice. The hotel arranged boat transfer from the airport that was easy and from there we did the vaperetto public boats to get around including to the train station without any problems. Room was a little smaller than I expected but the patio was huge and it was nice to have a private outdoor space.

Partner

10/10

Exceptional

13 Mar 2026

Marcia Andreia

Overall good

Family_with_children

10/10

Exceptional

26 Feb 2026

Andrew

Absolutley everything was perfect with our stay. Perfect hotel, amazing staff, clean rooms. Can make no complaints. Perfection

Family_with_children

10/10

Exceptional

24 Feb 2026

Elizabeth

The location of this hotel is wonderful. It’s less than a 4 minute walk from the Vaporetto (Navagero) stop. It is right by the canal with cafes, restaurants and the glass museum all very close by. Within 10 minutes you can walk to several glass factories and explore central Murano.
The interior is quite modern but it’s tastefully decorated. My room was a nice size with a wonderful spacious bathroom. All staff I encountered (reception, restaurant, housekeeping) were friendly and efficient.
The restaurant is lovely and I appreciated they accommodated my dietary requirements. It was extremely quiet when I visited and waiting staff had time to chat and made me very welcome. I was sorry I had breakfast on my first morning as at €17.90 it was expensive. On my 2nd morning I had coffee and a brioche in the cafe across the canal and that was sufficient for me.
I highly recommend this hotel and Murano is the ideal location to base yourself to visit the other islands. This was my 4th visit to Venice and I was glad I decided to stay in Murano for part of my trip to see a wonderful and different area. I will plan on returning again soon.

Self

10/10

Exceptional

19 Feb 2026

Richard

It was clean. The staff was helpful and the room was exactly what we needed.

Friends_and_family Family

8/10

Excellent

17 Feb 2026

Margaret Kent

Water taxi directly from the airport is very convenient. Hotel is modern and comfortable. Buffet breakfast is average. Dinner at restaurant is exceptional, but the host and bar staff need training on customer service.

10/10

Exceptional

15 Feb 2026

Anne-Therese

Front desk staff was very welcoming and helpful in making suggestions for things to see and dinner reservations. Dining room staff was also accommodating. Breakfast buffet offered a lot of variety. Rooms were clean.

Leisure Family

10/10

Exceptional

15 Feb 2026

Alison

Wonderful hotel . Very clean , stylish and comfortable. Staff are also fantastic and couldn’t be more helpful . Away from busy centre so peaceful but easy 15 minute water taxi ride to central Venice . Will definitely return .

Leisure Family

8/10

Excellent

07 Jan 2026

Giuseppina

Lovely staff.
Great room, just a bit cold so had to keep asking for the heating to be turned up although it was particularly cold the days we stayed. Overall I would recommend and I would come again especially as Murano is an exceptionally beautiful island.

10/10

Exceptional

03 Jan 2026

Matthew

The staff were without a fault delightful. Particular praise for Matteo on the front desk, Edouardo in the bar and restaurant (made me a cocktail variation) and Irini who lead the service in the restaurant.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Renato

Everything about the hotel was fantastic. The staff at the front desk were friendly and helpful, assisting me with everything we needed. Our room was spacious, warm, and very cozy, beds were so comfortable, making it a pleasure to relax in. The restaurant staff did a wonderful job looking after us at breakfast each morning, and we enjoyed a top-class Christmas evening dinner where both the food and service were outstanding. The spa facilities were also excellent — a lovely, compact space that felt very calm and relaxing, especially as we had it almost to ourselves. I would happily stay here again.

Leisure Family

10/10

Exceptional

03 Dec 2025

Cassie

Phenomenal. Thanks to the lovely staff (extra thank you to Alice), wonderful facilities & the wonderful location. Not only are the rooms spotless but the terrace at the back looking over the lagoon even had a view of flamingos.

Also at check out there was a genuine care & effort to help make my onward travel as smooth as possible.

Friends_and_family Friends

10/10

Exceptional

30 Nov 2025

Ryoko

Staff are friendly and very helpful.
Location is great with a few nice places for dinner out.
Hotel boat service to Venice made our trip so much easier with 3yr old child.
Thank you so much!
Would highly recommend and we would love to go back again one day.

Leisure

10/10

Exceptional

17 Nov 2025

Sarah

Wonderful stay. Appreciated the room upgrade for being an Expedia Platinum member. Very thoughtful hand written welcome back card and gift (room fragrance and cookies! Much better than wine because not everyone drinks.) Lovely staff and location for glass lovers couldn’t be better. Will keep coming back to NH murano.

2/10

Poor

12 Nov 2025

Courtney

The staff was unfriendly and rude.

10/10

Exceptional

09 Nov 2025

Vicki

Love staying on Murano!

Partner

10/10

Exceptional

06 Nov 2025

Ariel

Spotless room, friendly staffs and more. I had great experience with the hotel.

10/10

Exceptional

02 Nov 2025

Michael

We loved our room,

8/10

Excellent

28 Oct 2025

Chanda

The hotel was very nice, clean and the staff was very friendly. I was not pleased with the restaurant, breakfast was buffet style, 25 euros which =‘s 30 US dollars, for cereals, toast, pastries/croissants.. lunch meat sandwich’s. No thank you!!

10/10

Exceptional

27 Oct 2025

Trudie

A Beautiful Spot

Great property which ia well maintained amd beautifully appointed. Quiet.

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Dianne

Front desk staff was very helpful, especially Sofia. All very nice & helpful with transportation questions.

8/10

Excellent

26 Oct 2025

Theodore A

All together we enjoyed our stay very much. But we only had the room cleaned one day and the room was never swept or bathroom mopped. The toilet paper was never restocked

Friends_and_family Family

10/10

Exceptional

24 Oct 2025

John

Our stay at the Venezia Murano Villa was wonderful. The staff went out of their way to help with getting around, not only on Murano, but among the islands for touring. They made recommendations for places to eat and even provided an umbrella on a rainy day there.

The restaurant was excellent both in terms of the menu and the staff there.

Our room was clean and comfortable and the housekeeping staff were very attentive to taking care of the room.

An excellent choice for a place to stay away from the hustle and bustle of Venice itself

Leisure Partner

10/10

Exceptional

15 Oct 2025

Nichola

The staff were exceptionally helpful. The restaurant staff prepared an exceptional cappuccino which was welcome after our travel. We were accommodated in a spacious and immaculately clean park-view room. Breakfast was available in the hotel, which was a pleasant experience with a wide selection. We opted not to have breakfast on subsequent days to allow for an early departure to explore Venice. Thank you to all the staff for making our visit a memorable experience

Leisure Partner

10/10

Exceptional

12 Oct 2025

Gary

Staff was outstanding and very helpful in negotiating the taxis to Venice. Hotel was very quiet and comfortable. We’d definitely stay here again.

8/10

Excellent

01 Oct 2025

Binduben

Hotel was amazing good location. The facilities were good and staff were outstanding specially on guarding you regarding where to eat and go.
Only downfall was that room did get swept when room was cleaned.

Leisure

10/10

Exceptional

20 Sep 2025

Angel

On our frequent trips to Venice we always choose to stay on Murano, as the island is so much quieter in the evenings, making it the perfect base from which to explore the city. This was our first time staying at the NH Collection, and it certainly will not be our last.

The hotel is beautifully stylish, housed in a converted glass factory and showcasing some of the finest glass artwork created by Murano’s master glass artists. The design perfectly blends history with contemporary comfort, creating a truly memorable setting.

The restaurant deserves particular praise. The food is of a very high standard, beautifully presented, and full of flavour. The waiting staff go above and beyond to ensure every guest has an excellent culinary experience, making dining here a real highlight of our stay.

NH Collection Murano exceeded our expectations in every way and we look forward to returning on future visits.

Leisure

10/10

Exceptional

17 Sep 2025

janet

Fantastic service, location and breakfast.

Leisure Partner

10/10

Exceptional

16 Sep 2025

Delia

Murano is a lovely escape from the masses in Venice. NH is a new hotel a couple of minutes walk from the vaporetti stop Navagero. The hotel also has a private pier n is a great place for photos at sunset.
Lots of shops n cafes around. Receptionist Sophia was especially helpful.

Friends_and_family Friends

8/10

Excellent

11 Sep 2025

Amanda

Location on Murano offers easy access to Venice via private and public transport, and is within very easy access on foot to Murano’s major sites (churches, glassmaking factories, museum). It’s quiet and a wonderful break from the crowds in Venice.

Property itself is well appointed with a modern feel. Staff speaks excellent English, professional and helpful.

We had the Premium rooms, which are spacious relative to European standards. They had A/C, full set of amenities, and lots of natural light. Decor was modern with nods to Venetian glass history.

We did not take advantage of the on site bar and restaurant, but they’re a convenient option given the sparse restaurants on the island (especially on Sundays when most are closed). In the afternoons, the hotel has a water bar near the front desk with flavored waters which was very refreshing.

Given convenience to Venice, charming location on Murano, and room value, I’d recommend staying at NH Murano as a great alternative to Venice.

Leisure Friends

8/10

Excellent

09 Sep 2025

Jackie

Staff at reception desk were very helpful and accommodating

Partner

4/10

Poor

02 Sep 2025

Shayesteh

The staff is unhelpful; difficulties arise when trying to communicate and seek assistance due to language barriers.

10/10

Exceptional

30 Aug 2025

Verified traveler

Magical Murano

Nice, modern hotel with all the conveniences in a classic, tranquil Murano location - easily accessible to Venice and the airport but tucked away from all the crowds.

Partner

10/10

Exceptional

30 Aug 2025

Elaine

Very cool updated room, a little pricey though

10/10

Exceptional

23 Aug 2025

ELLIE

NH Murano Villa is a hidden gem. Nestled within a small front, the former Glass Factory is a beautiful, boutique hotel, oozing with charm and luxury. The food is worthy of Michelin standards, and the service is perfect. A charming Italian adventure, close to Venice but in the peace of Murano. Thank you Matteo and Edwardo for a memorable stay.

Leisure Family

10/10

Exceptional

21 Aug 2025

marie

Convenient location for water taxi and water bus. Close to all amenities.

Business_and_leisure Family

10/10

Exceptional

12 Aug 2025

scott

The NH Murano is an amazing hotel set in a stunning location. The hotel staff are extremely professional and knowledgeable about the area, restaurants and transport.

We booked breakfast in the hotel on the first day, but IMO €20 EACH for the breakfast buffet is a bit steep. You can get a coffee and pastries for 3 people at a local cafe for less than €20, and you are helping the local economy by doing so.

Transport to Venice is so easy, the water \"buses\" go from either 2mins walk from the hotel, or a 10min walk across the island.

Overall I would definitely stay here again, the experience was great. I would definitely recommend this hotel.

Leisure Family

10/10

Exceptional

07 Aug 2025

Sarah

This historic once glass factory converted to a lovely boutique hotel makes it a very unique experience. Upgrade for being a Gold member. Very nice room with loft our son enjoyed. Also loved the spa and fantastic massage from Elizabeth. Grazie mille!

Leisure Family

10/10

Exceptional

30 Jul 2025

Sarah

WONDERFUL. Great staff. Perfect location. Will be returning in the Fall.

10/10

Exceptional

20 Jul 2025

Sabrina

Beautiful rooms great staff! The facility is new and modren!

Leisure Family

8/10

Excellent

19 Jul 2025

Ayodeji

Staff were willing and ready to help make the stay a better one. Thank you

10/10

Exceptional

13 Jul 2025

Gisela

Bellisimo en un area tranquila, nos encanto el setup de la habitación y las hermosas vistas

Leisure Family

10/10

Exceptional

12 Jul 2025

Sita

The staff were super friendly, in particular the guy helping on the desk gave us so many top food spots, broke down the best things to do and circled it on a map for us. The hotel itself was very clean, incredible location, very serene and peaceful but only 15/20 mins from Venice city centre. Would definitely stay again.

Leisure Partner

10/10

Exceptional

11 Jul 2025

robert

Murano

This is a very architectural space with a wonderful terrace with views of Venice. Very central and easy to get to Venice and airport when needed.
Great staff and amenities

Business

10/10

Exceptional

09 Jul 2025

Vesna

This place is amazing!Quiet location amazing staff the room is out of this world!They offer a taxi service for 8 euro to SAN Marco square.Amazing restaurant next door ask for Francesca!

Leisure Family_with_children

10/10

Exceptional

07 Jul 2025

Olivier

Excellent location with great gardens

Leisure Family_with_children

10/10

Exceptional

06 Jul 2025

Jacelyn

Outstanding hotel! The decor is beautiful and captures the essence of Murano. We were lucky enough to be the last group seated for dinner, so I recommend making dinner reservations in advance.

Leisure Family

10/10

Exceptional

05 Jul 2025

ophelie

Nice hotel but no attraction at night very quiet area

Leisure Family

10/10

Exceptional

01 Jul 2025

Erin

Front desk was extremely friendly and helpful. Hotel room was sufficient, loved the exposed brick in the room and the glass sculptures throughout the property. Murano is a quiet island after the daytripers leave. We liked it but it’s not for everyone.

Friends_and_family Family

10/10

Exceptional

29 Jun 2025

Maria

Calm

Leisure Family

2/10

Poor

29 Jun 2025

Carie

They have an Ant problem.

We recently stayed at NH hotel in Murano and, unfortunately, had a very disappointing experience due to a persistent ant problem in our room and the way the situation was handled.

From the beginning of our stay, we noticed ants around the bathtub faucet, the floor ledge, and even inside our toiletries bags. Guest relations came to our room three separate times to vacuum the ants and spray the area, but the ants returned. Despite multiple complaints, we were not offered a room change until our final night—and only at 10 PM—well after we had endured several days of the issue.

The most frustrating part was learning from the manager at checkout that she had not been informed at all until that morning, even though there were “many notes” in the system. This lack of communication and failure to escalate a clear hygiene issue reflects poorly on the internal management of the hotel.

In addition, we had laundry done through the hotel at a cost of €200. Unfortunately, the clothes were returned poorly ironed and stuffed into a shopping bag instead of being properly hung. Clothes were re-ironed, and ultimately removed the charge from our bill, the overall experience did not meet the standard we expected from a hotel at this price point.

We appreciated the attempts by individual staff members to resolve part of these problems, but overall handling left us extremely dissatisfied. A hotel stay should feel clean, comfortable, and well-managed—unfortunately, that was not our experience.

Friends_and_family Friends

10/10

Exceptional

29 Jun 2025

Betty

Property was gorgeous. Restaurant fabulous. Couldn't have asked for a better experience.

Leisure Family

10/10

Exceptional

25 Jun 2025

Aaron

June 2025

Very enjoyable stay in NH Collection Murano - relatively easy to get to via boat route 4.1.. Murano is rather beautiful with the glass making and easy access into the heat of Venice via boat route. Very clean and well presented hotel.

Partner

10/10

Exceptional

21 Jun 2025

Tiffany

Great place to stay and so quiet and relaxing away from the hustle and bustle of Venice. The staff are amazing and the restaurant was delish, especially the deserts and Negroni!
The room had everything one needs and very well thought out for even little things like the amenity kits in the bathroom and snacks. Very clean and comfortable beds.

Friends_and_family Family

10/10

Exceptional

07 Jun 2025

Sean

Great place to stay away from the noise of Venice. Beautiful hotel with a solid breakfast option and quiet accommodations.

10/10

Exceptional

01 Jun 2025

Brenda

Can’t say enough great things. The staff treated us very well and were always helpful. The on site restaurant is very good. We had a great experience and hope others can enjoy this facility as well.

10/10

Exceptional

29 May 2025

John

The staff is awesome. When we arrived the gentleman asked if he could assist with any plans for our visit. He called and set us up with a fantastic glass maker visit, no charge for the tour, though we did end up buying some souvenirs. I prefer staying in Murano over Venus, and this place in particular.

Leisure Partner

10/10

Exceptional

22 May 2025

Piero

Murano Island - Venice

Excellent Hotel, Murano’s location is in another island separate from Venice’s main island, however it’s only a boat ride away. Approx 15 mins
Staff was amazing👍👍

Business Family

10/10

Exceptional

18 May 2025

Alejandro

NH collection will never disappoint. It is always so beautifully thought. If available I will always stay at One!

Leisure Partner

10/10

Exceptional

18 May 2025

Beatriz

It was nice to stay on Murano after walking and exploring the busy streets of Venice.

Leisure Family

10/10

Exceptional

18 May 2025

Marwin

The person that did the check-in process was very courteous and gave us some great . Overall, he was very helpful and answering our questions.

Leisure Partner

10/10

Exceptional

18 May 2025

Mark

The property was beautiful, staff was very friendly, I would rate this a five star hotel!! 🌟 🌟🌟🌟🌟

Leisure Family

10/10

Exceptional

10 May 2025

Remus

Great staff in an excellent alternative location if you prefer to stay away from the centre of Venice.

6/10

Pleasant

27 Apr 2025

Gopika

Mosquitoes

10/10

Exceptional

25 Apr 2025

Saber

Very nice hotel and service

Leisure Family_with_children

4/10

Poor

22 Apr 2025

Aleksandr

1. At the reception we waited too long, because the data was not saved at the first attempt, and info about 4 people was entered one more time.
2. The remote from TV was missing.
3. TV was not functional.
4. Call for a technician. 30 minutes later went to reception to find out that the technician is at the reception, obviously not even knowing about my request.(The remote was provided and the cables were connected eventually)
5. Corkscrew was missing at the bar, but wine was in the corked bottles.

Leisure Family_with_children

10/10

Exceptional

19 Apr 2025

Leslie

The property was nice, but the staff is what sealed the deal for this property.
Both Sophia and Matteo on the front desk went above and beyond to accommodate us and guide our stay. They were so personable and made us feel so welcome.

Leisure Partner

10/10

Exceptional

08 Apr 2025

Martin

The main assets of any business are the staff members. In our experience all the staff we interacted with were polite, friendly, warm and welcoming. This made our stay in this cool, new, chic hotel a pleasure. The ladies in the breakfast room were all particularly good. They never ceased to be happy to help even when they were coping with very busy periods.

Partner

10/10

Exceptional

07 Mar 2025

Rhian

Beautiful property on Murano. Service was fantastic, we arrived late on the first evening and the accommodated us in the restaurant after closure as the island services shut early.

The room was a good size for a family, modern and clean.

We thoroughly enjoyed our stay.

Leisure Family_with_children

10/10

Exceptional

03 Mar 2025

Simon

Outstanding

A beautiful hotel with outstanding service, particularly on reception. Matteo is helpful, knowledgeable and charming. The room and public spaces are chic and spotlessly clean.

Partner

10/10

Exceptional

09 Feb 2025

Alison

A fabulous hotel, beautifully designed luxury with modern furnishings and everywhere is spotlessly clean. It's hidden away from crowds and a perfect location to appreciate Venice. We made use of the hotel boat from the hotels private jetty, very affordable and easy to book. Breakfast was delicious. All the staff were very friendly and helpful, special thanks to Sabrina on reception for her local restaurant recommendations and room upgrade to make our anniversary stay even more memorable.

Leisure Partner

10/10

Exceptional

01 Feb 2025

Kay

It was a little difficult to get to later in the evening. We had to walk in the dark from a water taxi stop a little farther away but the hotel was great. The restaurant was great too. Worth the walk.

Leisure Friends

10/10

Exceptional

08 Jan 2025

Steve

Quiet and SUPER Comfotable hotel in Murano NOT San Marco
Will return

Business_and_leisure Partner

10/10

Exceptional

05 Jan 2025

Doreen

Staff was fantastic, friendly and helpful with the many directions we needed to get around