Name: Hyatt Centric Murano Venice
Address: Rivalonga, Murano, 49, Venezia, 30141, IT

10/10

Exceptional

14 Jul 2026

Deziray

Clean nice room a little far from the beaten path but made it a nice quiet place to stay with kids

Family_with_children

10/10

Exceptional

13 Jul 2026

Diandra

Great

Friends

10/10

Exceptional

12 Jul 2026

Alexander

Big rooms , we stayed in to floor room with two small beds for the Kids , Murano is more relaxed and less expensive than Venice , you can easily take the vaporetto to move around, worth visiting all the glass factories. Breakfast buffet untill 11:00 PM with good variety and friendly staff

Family_with_children

8/10

Excellent

10 Jul 2026

Amy

Very nice breakfast in lovely outdoor setting.

Family

10/10

Exceptional

07 Jul 2026

PRITPAL

Perfect

Friends

10/10

Exceptional

06 Jul 2026

Abdulrazaq

I particularly loved the hotel location beyond the warm staff and nice environment. It was easy taking a tour of the monuments around even after midnight.

Self

10/10

Exceptional

05 Jul 2026

NARCISA

Beautiful, clean, friendly staff

Partner

10/10

Exceptional

04 Jul 2026

Russell

We really enjoyed our stay at the Hyatt Centric Murano. Staff was helpful and friendly. The food in the on-site restaurant was excellent and it was in such a nice quiet location, be sure to take advantage of the airport shuttle boat. Convenient, on time and fun.

Partner

10/10

Exceptional

03 Jul 2026

David

Great location on Murano...there's a vaporetto station right in front.

The breakfast buffet (28 euros if it isn't part of your room rate) is massive.

We had a quirky room where the slanted ceiling made it difficult for one person to get out of bed, but otherwise it was fine.

My only complaint: they have a fruit-infused container of water just off the lobby. It was frequently empty, with stacks of used glasses and no clean ones. That needs to be monitored and refreshed more frequently.

Staff was marvelous. They supplied whatever we asked for and helped arrange a water taxi to the airport. They have a water taxi to the airport (22 euros, I think), but it doesn't start until 8:30am; if your flight is before 11am, you likely will need the public water taxi or a private one. Allow plenty of time; Marco Polo can be a zoo, with some long walks to gates.

Partner

6/10

Pleasant

02 Jul 2026

Ruth

Staff was unclear regarding breakfast and very slow to bringing us coffee and coffee cups to the room. We were told they offered us 14$ breakfast per person for the whole weekend and at checkout were told it was actually per day. Additionally after using the coffee machine in the rooms they didn’t bring new cups the next day and we had to ask multiple times for new coffee and clean cups. Very slow on that end. Otherwise the hotel and our stay was very nice! Just a bit frustrating on the staff side but everyone was friendly.

Partner

8/10

Excellent

01 Jul 2026

SUYIN

The hotel was nice but in Murano there is nothing , only the glass factory. Too far from everything , the breakfast was nice in a beautiful setting and a reasonable price.

Partner

10/10

Exceptional

30 Jun 2026

Patsy

The Breakfast was amazing!

Friends_and_family Friends

10/10

Exceptional

29 Jun 2026

mehdi

Very good hotel

10/10

Exceptional

26 Jun 2026

Rena

We enjoyed our stay; however, we had to get cups of ice from the bar as they did not provide an ice bucket in the room.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Paul

Amazing hotel and located on the island of murano. The ferry takes you to main Venice in about 10-15 minutes and they come every 10 minutes so don’t let its location steer you away from this hotel. Loft style rooms were nice as well. I would avoid the breakfast though, it was nothing to rant about. Otherwise an amazing state and they have a free water taxi to the Venice airport.

Family_with_children

6/10

Pleasant

17 Jun 2026

Nicola

Excellent friendly staff. Good breakfast.
Did not like the over the bath shower. I have arthritis and getting into and then out of the bath to have a shower was difficult, even dangerous. There were no grab rails and the shampoo and conditioner were at the far end of the bath, totally wrong position. Also the bath plug was broken and needed to be replaced. Staff dealt with this very quickly and efficiently and were apologetic.
In summary, excellent staff, poor room.

Partner

6/10

Pleasant

15 Jun 2026

Barbara

Staff was not good at responding back to messages. Needed a transfer and they never got back

Friends_and_family Friends

6/10

Pleasant

11 Jun 2026

Kerry

Room wasn’t the cleanest. The temperature setting throughout the night was very warm. Housekeeping didn’t do a thorough job. Lighting in the room and bathroom was very limited with several lights burned out.

Family

10/10

Exceptional

04 Jun 2026

Larissa Gillian

Rooms were modern, clean and comfortable. Staff were excellent, friendly and knowledgeable.

Partner

6/10

Pleasant

01 Jun 2026

Kermit

The AC in the room is a passive system where they run chilled water through the walls. The room was very warm according to American standards and the first night was uncomfortable to sleep. By the second day the temperature had cooled down. I understand that many hotels in Venice and the surrounding island don’t have Ac at all. Overall we enjoyed our stay in Murano. The Hotel overall was very nice.

Family_with_children

10/10

Exceptional

30 May 2026

Virginia

The restaurant was quiet and I had the Eggplant Parm. It was exquisite. Directions given by the staff were very helpful. Except for a little renovation the place was very nice.

Self

10/10

Exceptional

25 May 2026

Karla

Excelent

Family

10/10

Exceptional

22 May 2026

Tessie

Excellent stay

Partner

10/10

Exceptional

19 May 2026

Cleo Dale

My stay was very short and therefore not of much consequence as to the amenities. Sidewalk café was wonderful for an evening meal. Staff bent over backwards to accommodate my needs. Checked out at 5am.

Self

2/10

Poor

18 May 2026

steve

This is a terrible place to stay if you're coming for vacation, the staff does not care. They are careless and aloof.
They almost made us miss our flight because they messed up the shuttle for the airport and no apologies. No credit nothing charged us on top of that extra to get to the airport. They're supposed to pick us up from the airport. Never did they will not answer the phone there is no room service. They lie about room service and the front desk is unattended often and good luck having someone answer the phone. The worst service we've had in any of our international states this was the worst. The biggest problem was the staff they are terrible And careless

Partner

8/10

Excellent

17 May 2026

Nicholas

Stairs in our room up to be a little scary at night.
Beware the breakfast. We changed reservations for the last day, and learned that breakfast was NOT included. Was 29 euros...very steep. Beware: This wasnt clear! Shuttle to airport convenient but expensive. Alilaguna about a 12 minute walk and less than half the cost.

Partner

10/10

Exceptional

17 May 2026

Mario

The room was lovely, but it was a two-story set up, with the bed in the upstairs alcove. As the bathroom was below, this may not be the best arrangement for older guests. The location of the hotel was excellent and the room was very quiet at night. Excellent if you are looking to have an island of tranquility away from the hustle of Venice. Staff was multilingual and quite helpful. I left my luggage at the hotel—I arrived early—and when I returned the room was ready and my bags had been placed in the room already. Wonderful service and worthy of return visits.

Business

10/10

Exceptional

15 May 2026

Josue

Great Place

Partner

8/10

Excellent

13 May 2026

George

The overall establishment was well cleaned, staffed, and equipped with the necessary amenities. The location is very good with a water taxi boarding site located directly in front of the hotel. My recommendation would be to be prepared for poor AC. The hotel staff may be able to provide a fan however. It was explained to me by the staff that property's staff that the AC is a unilateral AC unit which provides the same output to all rooms.

Partner

10/10

Exceptional

12 May 2026

Lesbia

Beautiful property, love the location beautiful rooms, good food at the bar but everything closed early at least the room service was decent

Business Friends

10/10

Exceptional

04 May 2026

Jane

We chose to return to this hotel because we enjoyed it so much the first time. About 5.00pm each night the day trippers leave and the serenity and beauty of Murano is compelling. It is quiet, rooms are comfortable and staff, especially at breakfast are delightful. The breakfast selection is huge and high quality with as much coffee or tea (or prosecco) as you want. There are five or six excellent restaurants within easy walking distance and the shopping is amazing.

Partner

10/10

Exceptional

02 May 2026

carlos

Excelente Servicio

Family

10/10

Exceptional

30 Apr 2026

Michael J

Airport pickup and drop-off proved crucial. Beautiful setting
Great location and just a well run hotel.

Partner

6/10

Pleasant

21 Apr 2026

Tom

The hotel was in a good location with easy access to central Venice. We had picked this stay for the spa facilities but this was undergoing maintenance and another guest had told us that the hotel charges extra for guests to use it (per hour) which was disappointing. The staff were polite and helped us check in quickly and did allow us to store our bags at the hotel on the last day after check out

Partner

10/10

Exceptional

17 Apr 2026

Luke

The property was great, staff were very accommodating and overall we had a great stay. The room was clean and the breakfast was fresh every morning.
The hotel sits up hill from the town centre but is an easy walk and a walkable distance to everything you’d need!

4/10

Poor

09 Apr 2026

Prashant

3pm check in turned out to be 4 pm although they gave us a complementary drink to compensate. Common lift areas smelt of vomit and unbearable. Rooms were great though. Limited food choices for vegetarians and local restaurants in murano were shut hence not a great experience.

6/10

Pleasant

08 Apr 2026

Laura

Great location and easy to travel to Venice with Murano being a quieter base and place.

Partner

10/10

Exceptional

07 Apr 2026

Tanya

Everything was great!

10/10

Exceptional

04 Apr 2026

Lesli

Beautiful hotel. Right next to the water transportation. Easy and quick to get around. Rooms were beautiful. No complaints :)

Family

10/10

Exceptional

29 Mar 2026

Marco

Very relaxing for families

Family_with_children

2/10

Poor

19 Mar 2026

Daniela

Spa war keiner im Haus . Vor den fenstern direkt eine Mauer. Personal unfreundlich. Kreditkarte wurden einfach beträge abgezogen wo ich nicht weiss für was ? Dusche war sehr dreckig .nicht geputzt . Wir waren zu viert auf einem zimmer . Das eine bett war das durchgessesene sofa ,das andere zustellbett eine metallbett wie im zeltlager .es war für das geld eine zumutung und schrecklich.

Family

10/10

Exceptional

15 Mar 2026

Wilfredo

Very amazing staff, property is very huge and amazing. Only think is really far from the train station, it wasn't a problem but just to you know it is a island far away from everything, lil 25 minutes by water bus, but it was very good!

Partner

10/10

Exceptional

11 Mar 2026

Wendy Virginia

This is our 2nd stay at the Hyatt Centric in Murano, and we wouldn't stay anywhere else in Venice. The waterbus stop is right outside the hotel, the shops are right outside the hotel, there are at least 8 restaurants within 200m of the hotel! It's clean, bright and modern, with lovely facilities and excellent staff.

Partner

10/10

Exceptional

10 Mar 2026

Stephen

Room was spacious, lovely and friendly staff, and in a brilliant location with water boat stop right outside the hotel!

Would highly recommend

Partner

10/10

Exceptional

10 Mar 2026

Debra Elizabeth

Lovely hotel, rooms were clean and spacious. The spa wasn’t working when we went but we didn’t had time to use it anyway. Location is great, waterbus stop right outside that takes you to Venice.

Partner

10/10

Exceptional

01 Mar 2026

Marie

Helpful staff, great location, nice common areas. And great breakfast

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

Kayshla Marie

They were all awesome! I will be coming back again!

Self

10/10

Exceptional

19 Feb 2026

Everett

Awesome stay. Great location close to water bus station. Would stay again

Partner

10/10

Exceptional

17 Feb 2026

James

Great location and nice, clean rooms. Appreciated the roomy shower and the coffee maker in the room to get the day started. Staff was friendly and helpful. Special thanks to Julia for her bright smile and getting my coffee maker working!

Self

10/10

Exceptional

16 Feb 2026

Claire

The staff were incredible. Kind, welcoming and attentive. Hotel has a relaxed vibe and the location is perfect, away from the hoards in Venice.

Leisure Partner

10/10

Exceptional

15 Feb 2026

Ashanty

The room was beautiful, had everything we needed. The staff were friendly and hospitable. The anticipatory service was appreciated.

Leisure Family

8/10

Excellent

15 Feb 2026

richard

One of the towels were dirty and the wall look like it was rotting in my rooms bathroom seem like have water damage

10/10

Exceptional

10 Feb 2026

Emmanuel Jesus De Guzman

Great staff, lively, helpful and attentive. The rooms are spacious, clean and well maintained. The area is easy to find and there is a vaporetto stop just outside the premises making it easy to get to main part of the Venice districts

Leisure Family

8/10

Excellent

10 Feb 2026

David

Great rooms, great staff, great room service, however the restaurant attached to the restaurant is super overpriced and bland

Leisure Partner

10/10

Exceptional

10 Feb 2026

Fiona

Great location & ferry service right out the front. The breakfast was delicious with lots of choice & the staff were so helpful. The room was perfect, great shower&comfortable bed.

Partner

10/10

Exceptional

09 Feb 2026

Jane

Friendly staff, especially at the breakfasts. Well located hotel and the rooms are spacious.

Leisure

10/10

Exceptional

08 Feb 2026

Carla

We had a great stay, the town of Murano is quiet. Staff was great and the room was very cleaned. The buffet in the mornings was pretty good so the money was worth it. We loved a small restaurant called Osteria Al Duomo which was down the street. The Murano glass factory was a cool, as you can see the employees making many things out of glass. It was a different experience as everything is through water taxi, so there aren’t any vehicles. We loved it.

Leisure Family

8/10

Excellent

04 Feb 2026

Sheila

Food was excellent, hotel incredibly clean, rooms lovely. Only issue was distance from ferry and lack of transportation options.

Leisure Family

10/10

Exceptional

03 Feb 2026

Adam

Great room in a beautiful location away from the hustle and bustle

Leisure Partner

10/10

Exceptional

01 Feb 2026

Rahul

Courteus staff, clean rooms

10/10

Exceptional

01 Feb 2026

Izabela

Perfect stay!!!

8/10

Excellent

26 Jan 2026

MARCO

Clean hotel in charming location

Business Self

10/10

Exceptional

16 Jan 2026

Darren John

A lovely hotel

10/10

Exceptional

04 Jan 2026

Kevin

Room was good very clean New Year Eve dinner was wonderful well done!!

Friends

8/10

Excellent

03 Jan 2026

Stefano

Location

10/10

Exceptional

02 Jan 2026

Dorota

Ok

Partner

10/10

Exceptional

01 Jan 2026

Richard

Amazing everything !

10/10

Exceptional

01 Dec 2025

Kathleen and David

Wonderful week stay in the Island. No better location for lodging on Murano.

Business_and_leisure Partner

10/10

Exceptional

07 Nov 2025

wayne

Breakfast was not free, but the staff was extremely friendly and helpful! There are water taxi’s for cheaper, but the hotel’s water taxi was convenient and took the guesswork out of not knowing what to expect.

Leisure Family

4/10

Poor

05 Nov 2025

Greg

Our room's shower drain did not work, so we had flooding in the bathroom. We wiped this up ourselves and reported the problem to the front desk. It was not corrected that day, so the next day we had the same outcome.
The room was stuffy and uncomfortable, so we asked at the front desk how we could adjust that in our room. The answer was that there was no adjustment and we could also not turn on AC, due to government restrictions on its use. The hotel employee's tone was demeaning and defensive. It made me feel bad that I even asked about this. The whole experience was so poor relative to other hotels we stayed at in Italy.

Partner

10/10

Exceptional

02 Nov 2025

Joseph

Beautiful hotel best in murano

10/10

Exceptional

01 Nov 2025

GARRON

Clean and close to all transport

10/10

Exceptional

30 Oct 2025

britton

Excellent! Beautiful room and views, easy to get around the Venice area,

Partner

10/10

Exceptional

25 Oct 2025

Marc

A little warm in the room as there was no air flow or fan at least.

Partner

4/10

Poor

11 Oct 2025

Jeffrey

Put in the incorrect room although I insisted it was wrong but at 9pm why argue. An hour later the error was corrected and we moved to correct room.
Room had mold as both mornings we couldn’t open our eyes and felt like something in room causing this.
We were promised direct transfers to the Venice airport for $22 but the boat broke down that night, they said we could walk 20 minutes with all our bags to catch a direct ferry or transfer twice and spend 2 hours to reach airport. They set up a private taxi that was to pick us up no later then 9:30 am at our cost of $150 and when we went to lobby at 9:10am they had NO record of the night manager (jose) that set up the taxi. He called and said it was a mix up and the taxi would arrive at 9:30. At 9:45 he called again and said it was 5 min away. it showed at 10am. So we missed our connection, we paid $150 to be late when we were promised a $22 transfer when we booked this hotel. The Only good part of the stay was our waitress at the restaurant on the 1st night, Chris, she was excellent.
Overall very disappointed with experience.

Leisure

10/10

Exceptional

06 Oct 2025

Joseph

Great hotel with outstanding service. Surrounding area beautiful. Very convenient location

Leisure Family

4/10

Poor

03 Oct 2025

Jason

This place has no air conditioning. They advertise AC but they have none. I was offered a fan never received one .The front desk are very incompetent and very curt. For the last day I ordered a private taxi to airport. They offered my taxi to four people and for us to share one mind you these people had more weight luggage. I ended using someone else. Murano is gorgeous but Hyatt tried their best to spoil it. Also lobby smells like a dumpster

Leisure Partner

10/10

Exceptional

30 Sep 2025

Shandelle

This property was in a great location on Murano! Kris, Gustafson, and Ricky were all amazing. We would be happy to go back!

Leisure Partner

10/10

Exceptional

26 Sep 2025

maribeth

Friendly and helpful staff

10/10

Exceptional

26 Sep 2025

maribeth

Staff friendly and helpful

10/10

Exceptional

25 Sep 2025

Ellen

We absolutely loved it ! It’s close enough to the fun yet far enough from the crowds !

Business_and_leisure Family

8/10

Excellent

24 Sep 2025

Ligia

Wonderful hotel design, nice room, very clean, very good breakfast. Very quiet spot.
No air conditioning and we did not like the rudeness of the reception staff.

10/10

Exceptional

19 Sep 2025

Alejandra

Very good hotel in Murano

10/10

Exceptional

19 Sep 2025

Yevgeniya

It was a great stay. I enjoyed the quiet after staying a few days in Venice. The room was excellent and very comfortable. Next time I would stay here instead of Venice as the level of comfort is far superior.

Leisure Self

8/10

Excellent

14 Sep 2025

Cesar

Property is good, the service is not great; the area is nice with a Murano Glass Factory a walking dsitance.

Leisure Family_with_children

8/10

Excellent

10 Sep 2025

Kirsten

Wonderful location!

10/10

Exceptional

09 Sep 2025

Russ

Great hotel, right in front of a water taxi terminal (which is terrific for Venice and area). Good breakfast, which was given to us at a reduced rate when we checked in. Highly recommend.

8/10

Excellent

07 Sep 2025

Songbo

Breakfast is good. Nearby restaurants are good.

Leisure

8/10

Excellent

04 Sep 2025

Jeff

Quiet and relaxing

Leisure Family

10/10

Exceptional

28 Aug 2025

Mercy

Air conditioning was great, shops near by

Leisure Family_with_children

10/10

Exceptional

26 Aug 2025

Catherine

Single parent with baby, hotel very welcoming, switched us to a room with a bath, provided a cot no problem

Friends_and_family Family

10/10

Exceptional

24 Aug 2025

Stephen

Wow, what a truly fantastic way to see Venice and the surrounding area without the crowds and chaos. Murano and the Hyatt Centric are the best option for your visit. We thoroughly enjoyed our stay and truly appreciated the helpful staff and especially the hotel managers suggestion of how to best experience a day in Venice (thank you so much Armando!). We also enjoyed the on site restaurant especially for the breakfast buffet. It was an amazing way to start our day before we went exploring. Also having its own vaparetto stop literally feet from the front door is also very convenient. A truly beautiful part of the world that we were fortunate to be able to visit.

Leisure Family

10/10

Exceptional

22 Aug 2025

Alexander

It was a great day! Everyone was nice and helpful!

Leisure Partner

6/10

Pleasant

16 Aug 2025

Cassandra

The hotel is nice aesthetically and is in a good location. It is great that they offer shuttle services to and from the airport, as it is challenging to get around Venice. There seems to be gaps in communication between staff members. For example, we were promised our room would be ready ASAP at 10 AM ( which was well before the check-in time) but were not able to access a room until 2 PM. It would have been better if they were honest and let us know the room would not be available until the regular check-in time. We had an issue with our keycard not working, and it was promised the door would be fixed. It was not fixed for the duration of our stay. We were also promised to use the spa facilities complimentary for this inconvenience but then were questioned about the timing of our service and why we didn’t let them know 15 min in advance, as someone needs to turn the stream room and sauna on. They then let us know that it was not problem and someone would do it now and to wait for 30 minutes for it to heat up. For this inconvenience we were g given the “service for free”; however it was already supposed to be complimentary? Lastly, I checked with the hotel about our shuttle to the airport for our departure. I never heard a definitive answer back. A woman let me know that she would put us into the 10 AM time slot. Due to all of the miscommunication prior, I decided to check with someone at the front desk later that day. We were never added to the list- I had to alert them.

Leisure Partner

10/10

Exceptional

15 Aug 2025

?

go o d

10/10

Exceptional

14 Aug 2025

Charles

The Hyatt Centric Murano Venice is a modern, stylish hotel set on the quiet island of Murano. It’s a wonderful choice if you want a more relaxed, less commercial atmosphere than central Venice, yet still enjoy easy access to the main sights via the Vaporetto. Comfortable rooms, sleek design, and a calm setting make it a perfect retreat after exploring the bustling city.

Leisure Family

8/10

Excellent

09 Aug 2025

Verified traveler

Stayed here five nights and really enjoyed it. The hotel provided a boat shuttle straight from the airport which was very convenient but they don’t tell you they do not provide rides back to the airport before 11am. Our room was great and the view of the water was wonderful to wake up to. The only thing was the air conditioning, it barely worked or stopped working in the night and there are no fans and no window screens so bug bites. Thank goodness we brought a tiny hand held fan to get us through the nights. The water taxi right outside the hotel and the cafe were major perks. Would stay again, it was really nice to come back to a quiet island after all the people on San Marco during the day.

Partner

10/10

Exceptional

07 Aug 2025

Ilias

A Superb Murano Stay !

I had a wonderful stay at the Hyatt Centric in Venice! The hotel was exceptionally clean, modern, and very comfortable — a peaceful retreat after a day of exploring. The rooms were beautifully designed with thoughtful details, and the bed was incredibly cozy. I truly appreciated the quiet atmosphere and high level of cleanliness throughout the hotel. Highly recommend for anyone looking for a relaxing and stylish place to stay in Venice!

Friends_and_family Family

10/10

Exceptional

07 Aug 2025

Janet

Love the hotel so modern and beautiful love the location quiet and convenient. Breakfast was amazing. Very high class place for the right price.

Leisure Family

6/10

Pleasant

22 Jul 2025

Kevin

.