Name: Kyriad Direct Annemasse - Genève
Address: 5 Rue des Jardins, Gaillard, 74240, FR

10/10

Exceptional

09 Jul 2026

Austyn

The staff was incredibly helpful even though I arrived late.
The beds are a little hard, but for price this place was amazing and everyone around was super friendly.

Self

6/10

Pleasant

06 Jul 2026

ilunga

Marie nous a bien servi au départ!
C’est un hébergement d’urgence
La douche et toilettes sont très étroites
Le Check-in se fait à l’extérieur du bâtiment sur une machine automatisée ce qui est très désagréable.
Tout le monde est méfiant les uns les autres surtout le soir.
Très sincèrement, c’est vraiment un hébergement d’urgence quand on est mal pris.

Business

10/10

Exceptional

18 Jun 2026

Imoisili

Clean environment just that it’s far to the city

Friends_and_family Friends

10/10

Exceptional

06 Jun 2026

Sergio

En general todo fue bueno

2/10

Poor

22 May 2026

Mathieu

Noise, we can not sleep during the night!!!

Friends_and_family Family

10/10

Exceptional

20 May 2026

Patience

The woman at the réception was so so nice I think here name is marie but I am not sure . She is really really Nice

4/10

Poor

11 May 2026

Barbara

The room was so tight we had little room to move around beds and luggage. Shower faucet was coming off the wall and we had no toilet paper or soap for washing hands. The beds were clean and comfortable enough. Walls very thin so could hear everything.

Family

4/10

Poor

17 Apr 2026

Caleb

Upon arrival, we had to check in outdoors in the rain via a machine. Staff were there but refused to help. Reception is closed for many hours of the day. Toilet flush button fell off. There's a Mecure hotel just next door, go there instead.

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Rohan

Rooms were very clean, staff freindly and fairly good food. Keep it up.

Friends_and_family Family

6/10

Pleasant

09 Mar 2026

Karen

Air conditioning ok. There are several restaurants in Gaillard 5-6 minutes walk. Shops in Ambilly or Gaillard 15 min's walk. Room was a bit too small with no tea or coffee making facilities - those are my only real complaints, apart fro reception which closes at 20:00 which is too early.

Self

6/10

Pleasant

04 Feb 2026

Hamza

Room is very tight, breakfast is very good

Friends_and_family Family

4/10

Poor

02 Jan 2026

Abhinav

The staff was Friendly, but that's the only good thing. Avoid if possible. Doesn't seem clean at all and location inaccessible.

10/10

Exceptional

28 Dec 2025

Miguel

We have great time, nice place and friendly staff.

6/10

Pleasant

15 Dec 2025

Lauren

Rooms were clean and the staff was friendly in the morning, but in the entrance and hallway it smells like an old hotel that had been smoked in for years. Luckily the rooms smelled fresher.

Also, we couldn’t figure out how to exit the building after hours when we were checking in. There was a sign that said “push button to exit” but the button wasn’t obvious, maybe we were probably just tired, but we never figured it out. Luckily it wasn’t urgent.

2/10

Poor

17 Nov 2025

Jerry

Toilette bouché, petit déjeuner volé deux jours, pas de croissants

Friends_and_family Family

2/10

Poor

29 Oct 2025

PAULO

I booked two rooms. By the time we arrive, there was nobody at the reception, so we had to use the automatic reception that was not working properly. We were able to get just one room. I had to sleep on the floor.

Leisure Family

2/10

Poor

02 Oct 2025

Hashem

Dangerous terrible

Business_and_leisure Self

2/10

Poor

01 Oct 2025

Mario

It was a terrible and dangerous place I have ever been.
Very faraway location, just seeing young strangers around and inside. No reception no elevator . The noise of doors are terrible.Right now is 2:5AM and I can’t sleep. Because someone knocked my room or other room for 30 minutes. I scared to open the door and am trying to put a chair behind the door.

Business_and_leisure Self

2/10

Poor

18 Jun 2025

Katelyn

The staff were innatentive and the 24hr check-in kiosk was not working. The room was small and very hot. It was extremely damp in our room, everything including the floor, were wet all the time. The bathroom was disgusting and it smelled like mold in the entire hotel.

Leisure Partner

4/10

Poor

17 Apr 2025

Robert

Hot water not available at all time, almost RV style like bathroom, but seats on secured site therefore late check-ins could be complicated.

Leisure Self

2/10

Poor

07 Apr 2025

Ronald

We were in room 201 and the door to the stairs was right beside our room. It slams closed all the time throughout the night. Woke us up constantly. The bathroom is a joke! It is so small I could not bend over to wash my feet. Barely enough room to walk beside bed. Too small! Not recommended!

Leisure

6/10

Pleasant

01 Apr 2025

Robert

A dump

Very cheap, but i dont think the room had been cleaned. Smelled terrible. Hassle to deal with their gate for self check in. Basically a dump, but a place to sleep for a few hours if you have an early flight out of Geneva.

Partner

10/10

Exceptional

23 Jan 2025

Lachlan

The staff were excellent and very polite, English and French spoken. The hotel itself is kept very clean and has amicably sized rooms if you are just looking for a place to rest after exploring Geneva. We got a number 6 bus, then a 17 tram all the way into the centre of Geneva - takes around 40 minutes total, ideal.

Leisure Partner

10/10

Exceptional

26 Oct 2024

Israel Prince

The property is good but is not 30mins from Geneva, as it's started , nice room , calm environment chatelaine nice neighbourhood good for vacation, home away from home.

10/10

Exceptional

21 Sep 2024

Val

very kind and helpful staff

Business_and_leisure Family

10/10

Exceptional

01 Sep 2024

Kareem

Great

2/10

Poor

20 Jul 2024

Lola

I have booked a hotel in Geneva, not in Gaillard, France. Too far away. I have asked a hotel close to Geneva railway station. I paid 55 euro to get to my hotel.

Leisure

6/10

Pleasant

07 Jun 2024

Tracy

Lower end but clean, nice staff.

It’s lower end. Very small rooms, everything was clean and the staff is great, the breakfast was decent. Overall tho it was definitely not a place I’d want to stay again. I’m used to more amenities, larger rooms, fresher smells.

Friends_and_family Family

4/10

Poor

07 Jun 2024

HAMIDREZA

it is so very small

Leisure Family

8/10

Excellent

23 Dec 2023

Andres

Ok, good enough for a start stay. Gets the job done

2/10

Poor

03 Nov 2023

BEVAN

Basic in the most basic sense of the word. I understand Mary and Joseph were offered a room there on Christmas night, but chose the barn as that was more comfortable.

Business Family

10/10

Exceptional

25 Sep 2023

Abigail

Its cool

Leisure

6/10

Pleasant

15 Jul 2023

hanan

**

8/10

Excellent

12 Jun 2023

larry

Not spacious or luxurious, but okay for an economical stopover. The space was very small – we were three crammed into a small room with 3 single beds, one on an upper bunk. There was not quite enough room for all to open their packs at the same time. The place was clean, notwithstanding the smell of cleaning materials as we entered the room, which cleared quickly with opening the window. Check in and out was easy, with friendly staff. We appreciated the breakfast – a simple fare with coffee, breads, yoghurt, meat, fruit salad at a reasonable 7E50. With a car, access was simple, and the neighbourhood was delightful to drive through en route to Geneva, 6 km away, with a supermarket close by. We decided to return for another night en route back through the area.

Family

4/10

Poor

11 May 2023

Anne-Grethe

Under performing

Not impressed. Smallest bathroom in history. Noisy with the highway outside. Nice staff, and ok breakfast.

Business

2/10

Poor

12 Apr 2023

Angela

Very slow check-in, area run down

Leisure Family

4/10

Poor

03 Apr 2023

Dut

The Hotel is located far from regular public transportation. Taxi service is horrible, I had requested for a taxi a couple of times and they were either busy or not willing to come to the hotel. I had to walk 3 km to the tram station in Annemasse. If you are looking for a cheap place, then that is the right place, other than that, there is nothing good about the hotel.

Business Self

2/10

Poor

31 Mar 2023

Ejieme

Don’t do it

This place should not be 3 stars. It’s VERY cheap looking and basic

Business

4/10

Poor

29 Mar 2023

Pavlo

This is the cheapest hotel around Geneva, for sure. The picture of the room doesn't really show how tiny it is. The bathroom reminded me the bathroom in the airplane, it's a solid plastic room in the corner of the bedroom, never seen anything like this before. There is no live person in the check-in, it is done through a terminal. First time I tried to check-in it failed to charge me .90 euro for the city tax and refused to check me in. It was a very stressing experience, considering that the hotel is pretty far from the city to find anything else around... Worked on the second try though. People are checking into the room all night long, and it is very loud. I had a very hard time to fall asleep because the walls and the door in the room are really thin, I heard people talking in the hallway even though they really tried to be quiet. There is no air conditioner in the room, which makes it even worse if you try to open the window. Next time I will definitely try to find some other hotel...

Leisure Self

2/10

Poor

09 Mar 2023

Hamed

Miss information

The hotel was advertised to be 6 miles from GVA , we took a taxi and it cost us 250 euros and 38 minutes to get there. We will never go to your site for reservation again

Partner

2/10

Poor

25 Nov 2022

Madalin

Stay away if you prefer fresh air! A very bad smell everywhere! Very very bad experience, we were tired and we stayed but it was the worst room ever! So little that you cannot pass through the room if your bag is there. The bathroom is horrible, no ventilation l, the door was not closing. Clean? Not here...

Business_and_leisure Partner

6/10

Pleasant

03 Jan 2022

Mamadou

The place never lived up to it's billing. Services were wanting. Furniture was very much lacking(Bed,Coffee table,sinks and lavatories).General hygien of the facilities left alot to be desired. Due to the current global pandemic, you ought to have taken enough measures on Covid-19 by -laws this is critical. Since this is a revel facilities ,you ought to have ensure assistance for Fereigners in terms of communication either written or oral translation.The place is hospitable nor inhabitable due to constant noise pollution. You cannot sleep at night neither can you enjoy a peaceful day's rest. Your management of course reserved the right of admission. Aged controll becomes very potent aspect of admission. I was very dissapointed!

Leisure Self

10/10

Exceptional

31 Jul 2020

Beata

Poza głośno pracującą klimatyzacją, wszystko było w porządku. Polecam

Leisure Self

2/10

Poor

21 Jul 2020

Samuele

Absolutely filthy, the wifi didnt work and we had to pay for it. never again.

Business Friends

6/10

Pleasant

21 Feb 2020

SH

Stayed one night. It was clean and comfortable although pretty small, with an unusual shower/toilet/sink combined (like a sealed unit that can be hosed down!) is a little cramped - did not expect that.
It did the job...one night is enough though. Breakfast (additional small cost) was basic....but also ok

Leisure Partner

8/10

Excellent

29 Dec 2019

David

Could be better !

One of our rooms smelt of smoke, and breakfast was limited, not quite as some other PC's we have stayed at. Host was great and provided good info for a late arrival by phone.

Friends_and_family Family

8/10

Excellent

11 Dec 2019

nigel

Was fine. Clean hotel. Easy automated access. Good location

Business

6/10

Pleasant

17 Aug 2019

Verified traveler

Not a very good pace to stay. My wife felt uncomfortable. Small room. Free parking. Not a whole lot to do.

Leisure Partner

8/10

Excellent

20 May 2019

Verified traveler

This hotel was in France not in switzerland also long walk to public transport routes. ..

Leisure Friends

10/10

Exceptional

12 May 2019

Ira

This is a standard Premiere Class hotel - a budget accommodation.
Only the service at this P.C. is excellent, worthy of a 5 star hotel. The staff are most welcoming and helpful.
Sparkling clean and sound-proof in spite of being situated right next to the Mont-Blanc motorway.
A piece of advice re: WiFi connection. It is better to connect to SFR WiFi, which is free at the hotel, than to the Pr-Cl WiFi. Strong signal and good speed.

2/10

Poor

09 Apr 2019

syed

Bed bug infested

Very bad hygiene there were bed bugs and toilets were really dirty

Family

8/10

Excellent

23 Mar 2019

Peter

Affordable stay next to Geneva

It’s a great value for money, when you stay next to Geneva and travel by car. Nothing around in walking distance, but pizza delivers there))
We had twin room and the beds were so narrow I would fall of it from time to time.
Overall good.

Friends

10/10

Exceptional

03 Mar 2019

Mandy

Great location for an overnight stay on the way to the Alps or before flying out of Geneva. Simple but good value accommodation.

Leisure Family

4/10

Poor

22 Sep 2018

Verified traveler

The pictures are way better than the rooms. The bathroom is TINY. The customers/area seem seedy. The receptionist is highly inefficient. I would not reccommend.

Family

6/10

Pleasant

17 Sep 2018

Matthew

One night in the gateway to Geneva

Room was very small however it was only one night as we travelled through. No fridge in the room and no hairdryer for my wife. But clean and comfortable. Pay a little extra for a basic continental breakfast and the place was great for a night.

Partner

4/10

Poor

23 Aug 2018

Verified traveler

No one was available in receptions
When morning shift start at 6:00 they was bad attitude, he is asking extra 15€ What for???
check in policies:
check in time 6:30 am Check out 11:30am

2/10

Poor

18 Aug 2018

Verified traveler

The hotel was not nice actually we booked to geneva hotel is in France there is no transport facilities all our time is gone on travelling we aren't satisfied

8/10

Excellent

17 Jul 2018

Rubens

It's a decent for someone looking for reasonably priced accomodation near Geneva. It won't blow a hole in your per diem and you'll see a bit of France as well.

4/10

Poor

15 Jun 2018

Verified traveler

Room was cramped and smelled like smoke. Bathroom was even smaller than what I expect people on submarines have to deal with. For inexpensive hotels, I often say you get what you pay for. I don't think I can even say that here.

8/10

Excellent

04 Jun 2018

Verified traveler

Keep it clean and simple

Just a simple overnight hotel en route to somewhere else, but handy for Geneva also.

2/10

Poor

31 May 2018

Christopher

Seeking refund on $262 naira for failed Service

I feel tricked to a remote hotel not so stated.

6/10

Pleasant

18 May 2018

Verified traveler

my stay at premiere

Good.

6/10

Pleasant

13 Apr 2018

Ian

Premier class- does that mean star 1?

Comfortable but very small. Bathroom could double as a wardrobe!

4/10

Poor

28 Jul 2026

Henri

Pour une nuit les murs sont fin la Clim fait beaucoup de bruit
Ça vaut son prix c est pas cher c est pas terrible

4/10

Poor

28 Jul 2026

Jean francois

Chambre douche sale manque abattant toilettes.

4/10

Poor

23 Jul 2026

Arnaud

Une nuit mais pas plus. Il y a des lieux aux mêmes prix avec plus de qualité. À rénover.

4/10

Poor

09 Jul 2026

céline

Bâtiment vétuste et salle de bain avec odeur d’égout

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Mohammed

Chambre, literie propre,le plus la climatisation agréable, salle de bain propre 👍

Business

10/10

Exceptional

22 May 2026

Waheed

Personnel agréable et convivial. Emplacement idéalement situé

Friends_and_family Family

8/10

Excellent

20 May 2026

Brad

Les sanitaires dans ma chambre laissaient à désirer ... douche en besoin de réparations. Mais la réceptionniste, Marie, a été super gentille

6/10

Pleasant

15 May 2026

ERIC

La chambre attribuée avait une forte odeur de tabac. J’ai eu le droit à un remplacement. La carte a été démagnétisée trois fois.
Ce que je ne comprends pas que cela n’a pas été signalé lors du nettoyage ?
Une clientèle assez bruyante. C’est le prix à payer pour ce genre d’établissement premier prix. Je ne réserverai plus dans cet établissement.

Self

8/10

Excellent

30 Apr 2026

sofiane

Hotel correcte avec parking .petit déjeuner passable .personnel gentille

6/10

Pleasant

24 Apr 2026

MARCELO

Banheiro com problema, vaso com defeito e faltou água na descarga.

Friends_and_family Family

2/10

Poor

06 Apr 2026

Lucie

Petit dej ok. Le reste de l’établissement est vraiment vieux et sale

8/10

Excellent

23 Mar 2026

Jörg

Ja, Klimaanlage, Heizung hat gut funktioniert

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Sylvie

Accueil très sympathique lors de notre arrivée. Nous n'arrivions pas à avoir l'itinérance lors de notre arrivée à l'hôtel donc un peu compliqué pour utiliser la borne. La personne présente ce jour là et n'étant pas encore en service à l'accueil a eu la gentillesse de faire notre entrée. Nous la remercions pour cela.

Partner

10/10

Exceptional

07 Feb 2026

Celine

Chambre propre, nettoyé tout les jours et serviettes propres et changées

Business

10/10

Exceptional

02 Feb 2026

Béatrice

La chambre était un peu petite pour 2 personnes, mais très propre et silencieuse.
Le personnel vu pendant les 3 jours est remarquable : service, courtoisie, gentillesse, politesse.
Felicitations !

Partner

10/10

Exceptional

21 Dec 2025

Jose

Bon séjour

Partner

10/10

Exceptional

11 Dec 2025

Jose

Bon séjour

Partner

2/10

Poor

30 Nov 2025

Virginie

Chambre extrêmement sale, pas nettoye, de la poussiere et des poils par terre, du moisi dans la salle de bain, une odeur de remontee d egout dans la chambre... bref ok le prix n etait pas excessif mais la c est clairmeent se moque du pondedee

Friends_and_family Family

8/10

Excellent

18 Nov 2025

Dariusz

Propre..lit confortable.J'ai bien dormi.

Business

10/10

Exceptional

16 Nov 2025

Thomas

Super hotel

Business

8/10

Excellent

30 Oct 2025

RODOLPHE

RIEN

Business

8/10

Excellent

30 Oct 2025

Jocelyne

Le seul problème est l'accès (route circulation)

Friends_and_family Family

2/10

Poor

06 Oct 2025

JACQUELINE

Chambre au 2° étage, pas d'ascenseur. C'est top quand on a des bagages. Arrivés après 14 h, dérangés deux fois par le personnel qui entre dans la chambre sous prétexte de poser des serviettes.Organisation à revoir.
Le linge sale posé au sol tout le long du couloir, top !

Partner

8/10

Excellent

23 Sep 2025

NATHALIE

son emplacement est parfait on peut aller à genève en tram qui est à 15min à pieds attention prenez un ticket en France et un autre à la frontière

Leisure Family

2/10

Poor

16 Aug 2025

Niklas

Smällde old smoke in the walls and bad cleaning

8/10

Excellent

30 Jul 2025

Anita

Le bo heur

Sejour pour rendre visite à de la famille.

Partner

4/10

Poor

23 Jul 2025

Anne Sophie

Je ne m’attendais pas à un kyriad type formule un mes enfants non plus ! Fenêtre de chambre donne sur l’autoroute ! Salle de bain salle ! Et des roumains ou autres demande à ce que je leur ouvre la porte de l’hôtel , une entrain de utiliser micro onde et eau dans le haul d’entrée, et d’autres avec des bébés assis dans les escaliers à 23h30 !!!! Vraiment pas rassurant quand vous êtes une femme seule et vos enfants !!!

Friends_and_family Family

6/10

Pleasant

09 Jul 2025

Nathalie

Pas très propre. Consignes pas claires

2/10

Poor

18 Jun 2025

Yoan

Pas d’accueil, impossible à joindre j’ai rencontré un soucis lors de la réservation personne n’a su m’aider . A fuir

2/10

Poor

08 Jun 2025

Gabriela

J’ai prévenu l’hôtel de mon arrivée tardive 22:30 la personne au téléphone m’a expliquer qu’il y avait une machine à l’extérieur qui permettait de faire le checking et ainsi récupérer les clefs or la machine ne fonctionnait pas la porte de l’hôtel fermée et le numéro a appeler en cas d’urgence ne répondait pas j’ai du les appeler au moin 10 fois… bref histoire trop longue à raconter À FUIR!!!!!

Leisure Family

8/10

Excellent

31 May 2025

Alexandre

Établissement correct malgré des signes de vétusté ici et là.

Business_and_leisure Self

2/10

Poor

29 May 2025

Rachid

Déçu par le service d'accueil. J'ai attendu 50 mn car le responsable de l'hôtel ne répondait pas au téléphone et que la borne ne fonctionnait pas.

Business

2/10

Poor

23 May 2025

Claire

Moche, vieux...

On arrive en avance certes, mais l'appareil sensé nous donner le code d'entrée et de la chambre ne fonctionne pas (je donne mon adresse mail qu'il dit incorrecte...)
Une personne ayant sa carte rentre, je la suis et trouve un employé dans la buanderie, qui, adorable, me donne la carte de la chambre...

Partner

8/10

Excellent

12 May 2025

Alexandre

Emplacement idéal si en possession d'un moyen personnel de transport. Proximité de l'autoroute et de Genève/Annemasse. On déplore cependant le manque de possibilité de paiement par carte sur les deux distributeurs de boissons/snacks. Petit déjeuner correct.

Leisure Self

4/10

Poor

21 Apr 2025

Gloria

Non pulita bene

Leisure Family

4/10

Poor

06 Apr 2025

Patrimoine

Very kind personal all though the language barrier.

Self

2/10

Poor

06 Apr 2025

Arthur

Um 23 Uhr Check-in Automat defekt: Fehler des Kartenterminals bei der Bezahlung der 0,86 Euro Kurtaxe. Die für Notfälle angegebene Telefonnummer nicht besetzt. Abschreckende Kundschaft. Laute und unsichere Umgebung - direkt bei einer Autobahnausfahrt wo Adrenalingetriebene mit Knall Vollgas geben. Keine brauchbaren öffentlichen Verkehrsmittel.

Leisure Self