Name: ibis Annemasse
Address: 38 Rue de Genève, 38, Ambilly, 74100, FR

10/10

Exceptional

13 Jul 2026

Hakim Baligeya

The facility was well kept and easily accessible by Metro and Bus from Geneva. Quiet environment and clean.

Self

8/10

Excellent

29 Jun 2026

Joey

It's warm on the hot days of summer. A/C was controlled by the property. There was a little of hand and body soap in the shower. The floor is slippery. Breakfast was so expensive and is NOT worth for the price I paid.

Family

4/10

Poor

20 May 2026

Martin

Rooms dirty. Carpets in public areas dirty. Bathroom smelt bad before and after use. All in all a very bad stay and probably the most in need of refurb hotel I have stayed in for a very long time.

Business

10/10

Exceptional

03 Feb 2026

Pierre Jean

Everything was perfect.

Leisure Self

10/10

Exceptional

27 Jan 2026

Pierre

Perfect

Leisure

8/10

Excellent

10 Sep 2025

Beda

A typical Ibis experience, which is a good thing.

Leisure Partner

6/10

Pleasant

21 Aug 2025

Ben

Clean and slept well. However no kettle tea or coffee in the room

10/10

Exceptional

18 Jul 2025

Precie

Tram transportation is just infront of the hotel.

Leisure

10/10

Exceptional

07 Jun 2025

Darshan

Very good and clean hotel’s

8/10

Excellent

03 Jun 2025

Mihaela

Convenient for a short stay.

Leisure

10/10

Exceptional

13 May 2025

Bruce

Check in was very easy and staff very pleasant. Room available before check in time. Room was a good size and everything very modern. Bed comfort excellent as was bathroom facilities. Tram to town was easy to use although pricey.

Leisure Partner

10/10

Exceptional

24 Jan 2025

Craig

Very affordable and ideal for Geneva

6/10

Pleasant

27 Oct 2024

Hashem

Good

10/10

Exceptional

17 Jul 2024

Cory

Quiet room, good breakfast.

Leisure Partner

2/10

Poor

10 Jul 2024

nicholas

Just terrible.

Business

8/10

Excellent

29 Jun 2024

Mustafa

I have been visiting this hotel for more than 15 years.
the hotel is in a good area with a good size rooms
a very nice breakfast and afriendly staff.
the only thing, i hope they do some thing about
the carpet in the rooms either cleaning the spots
of coffee or change the carpet completely.
i will always keep visiting this hotel and the area.

Business

4/10

Poor

26 May 2024

Verified traveler

Hotel is not clean
You can not find tissue in room

Friends_and_family Family

10/10

Exceptional

04 Oct 2023

Jake

A good alternative to more costly hotels in Geneva, with easy transport links into the city.

Leisure

8/10

Excellent

28 Apr 2023

Mustafa

the carpet is in need of real cleaning or complete replacment
an arabic tv channel needed because i have met some arab client and they were surpriced that
this hotel does not have one.

Business Family

10/10

Exceptional

14 Apr 2023

Dut

The price was reasonable. Easy access to Geneva via Tram No. 17 and No 12.

Business Self

10/10

Exceptional

28 Feb 2022

Kioumars

Thé rooms and bathrooms are of good and comfortable size, the staff is friendly. Parking at late night is a little challenging

Leisure Self

6/10

Pleasant

17 Oct 2021

Mustafa

It needs an urgent renovation

Leisure Family

8/10

Excellent

11 Oct 2021

Verified traveler

Great location and connectivity with Geneve. Friendly staff.

Business Partner

8/10

Excellent

11 Oct 2021

Verified traveler

The stay was good: super convenient location; staff were helpful and friendly; clean; furniture has probably seen better days.

Business

4/10

Poor

22 Aug 2021

Verified traveler

Quite expensive price for the quality of the stay. Thumbs up only for the position in front of the tram stop, very convenient to reach Geneva's city center in 20 minutes.

The room was quite nice, but the bathroom was surrounded by a bad smell of humidity; even after a complain, nothing changed. Also, my magnetic card did not work at the second night and I had to have it reset at the reception.

The most disappointing part was that, at my arrival, I've been asked for a 150 EUR deposit by cash without any previous notice; since the ATM was too far, I gave my credit card number, which is something not recommended usually. Even though this is asked by law, it would be better to specify it at booking time.

Business Self

6/10

Pleasant

25 Aug 2020

Valerie

OK but not great.

Got a good deal on this hotel and was happy about it... but the hotel is located in a seemingly so so neighborhood ( we actually don’t know if it’s the case or not...).
The room was ok although a bit run down but the bathroom seemed to have been recently remodeled ( website picture not matching the reality unless we got an older room not yet remodeled). The room was a bit smelly due to a leaky AC... and we couldn’t tell reception because there was nobody when we checked out. Maybe due to Covid policy ?
Otherwise breakfast was good and although we had a room streetside we didn’t hear much.

Friends_and_family Family

10/10

Exceptional

22 Feb 2020

Tamr

Typical middle of the road fair that's expected from a 3 star Ibis.

Friends_and_family Partner

8/10

Excellent

27 Dec 2019

Verified traveler

Basic rooms but perfectly adequate and clean. Arrived late at night and staff were helpful.

Leisure

6/10

Pleasant

29 Aug 2019

peter

Great room, terrible Wifi

The room (518), including the bathroom, was actually very nice and quiet. However, the internet (Wifi) in the room was horrific, i.e. practically useless. This needs to be fixed before I am willing to give any rating better than satisfactory.

Partner

8/10

Excellent

18 Aug 2019

Verified traveler

Good hotel

Great last minute stay, the lady at the reception very helpful. Room clean and comfortable. The area is full of road works and most places closed

Family

8/10

Excellent

15 Aug 2019

Verified traveler

The staff doing all thier best to make your stay
Comfy.
After sll these years that i have been staying at this hotel still one prob. The englisg language.

Business Self

6/10

Pleasant

05 Aug 2019

richard

Absolutely average

Very average.

Friends_and_family Family

8/10

Excellent

20 Jul 2019

Matthew

Good for stopover

All good - a little difficult to find due to roadworks but good breakfast and staff

Business

8/10

Excellent

03 Jul 2019

Verified traveler

Serviceable and affordable

The hotel itself is clean, air conditioned, and recently renovated. The staff is helpful and efficient, and there’s a small bar with drinks and snacks. The hotel is not fancy (combination soap/shampoo dispenser), but it’s quite serviceable and one of the better Ibises I’ve stayed in. In fact, I was surprised at how nice, clean, and updated the rooms are. Annemasse is a lovely little area, but connections to Geneva will be far improved when the tram (which will pass right by the hotel) is built. In the meantime, construction on the tram and new apartment buildings makes it a bit confusing to walk in the immediate surrounding area.

Partner

10/10

Exceptional

30 Jun 2019

Verified traveler

Hotel in convenient location, spacious, decent friendly staff. Reliable ibis standard, plenty of shops amd restaurants nearby. Overall ok value for money

Business Self

8/10

Excellent

04 Mar 2019

Verified traveler

Thier’s a major road construction/train tracks construction in the location for the next few months and it’s like a labyrinth to get there. Construction noice is loud and dusty in the daytime.

Leisure Self

10/10

Exceptional

30 Jan 2019

Verified traveler

I have been visiting this hotel for so many years and always
The staff making me feeling at home.
The only problem these days is the road from the border to the hotel.

Friends_and_family Family

10/10

Exceptional

20 Sep 2018

Antoni

Business trip

Business trip. Nice hotel with great staff

2/10

Poor

15 Sep 2018

Lauren

Did not check in, Do not stay

Did not even check in to the hotel. The reviews are extremely miss leading, there are no shops or restaurants within walking distance.The location of the hotel is not safe either. We were followed from the bus stop to the entrance of the hotel by three guys on bikes. Once we arrived, it was evident that the entrance and the whole surrounding area was under construction. To get to the entrance it did require guests to walk on a gravel driveway, which damaged my suitcase and a wheel broke off. The drop off bus is walking distance to the hotel, but the bus to go into Geneva was 10-15 minute walk along a busy street due to the pedestrian walkways were under construction. The bus (61) then takes one hour to get into Geneva’s city center, very inconvenient location.

Family

10/10

Exceptional

15 Aug 2018

Mustafa

Nice location exellent staff, they make you feel home
I hope the road will be fixed asap

6/10

Pleasant

03 Jun 2018

Mindjaja

Ibis standard

There's a big road work in front of the hotel, making it hard to get in and out. Lucky we were there on week end, so there's no building activity. Shops around the area were closed probably because of the road work.
Staff are friendly and helpful, they speak english. Room's dated, but spacious. Carpet's worn out. Bed's comfortable, with no extra pillow. Overall cleanliness is okay.

Partner

8/10

Excellent

31 Mar 2018

Verified traveler

Nice and basic hotel, despite construction

Overall positive experience, but the road in front of the hotel is under construction and causes continual traffic jams (with subsequent honking). Staff was pleasant, even if they didn't initially have record of my pre-paying for the room. It was quickly resolved, though, with an apology.

10/10

Exceptional

07 Mar 2018

Richard

24/7 - good/cost effective op for delayed flights

Friend stayed - last minute stay booked through Hotels.com

6/10

Pleasant

10 Sep 2017

Dinh Dung

Reasonable price

Value for money and it is fine for a short stay

Family

10/10

Exceptional

12 Aug 2017

Gemma

Great stop off in a nice hotel

Ideal for our overnight stop. We didn't arrive until late through travelling, quick and easy check in. Room was clean, had a massive bed which was very comfortable and Large TV. Plenty of parking spaces in private parking for hotel. Bathroom smelt a little but seemed clean. Had a lovely walk in shower! Wifi wasn't great. Breakfast was amazing! Everything you could want from a continental breakfast! It's not the cheapest of hotels as ended up costing about £85 for the night with breakfast but we enjoyed our stop off.

Partner

10/10

Exceptional

07 Jul 2017

Ming

Nice room, but no coffee in room

The room is huge and come with big flat screen TV and hair dryer. Unfortunately, there isn't any kettle and coffee provided in the room.

8/10

Excellent

03 Jul 2017

Mustafa

It is like my second home

I have been going to this hotel for the last 15 years. on my last visit I found out that the rooms have been renovated.
I am sure that I will visit this hotel again and again
my thanks to Lalian, Lor and Mariana.

8/10

Excellent

11 Jun 2017

Verified traveler

Clean, basic accomadation. Free car parking. A good option if you are looking for budget accomadation close to Geneva.

Partner

6/10

Pleasant

10 Oct 2016

Mustafa

A Hotel that I love go back to

I have been going to this hotel for years
and I will always do.
the staffs are exellent.

10/10

Exceptional

06 Oct 2016

Teodor

Good price

Nice hotel, staff, breakfast, and safe parking

Family

10/10

Exceptional

21 Oct 2015

Ahmed

excellent

comfortable

Family

8/10

Excellent

22 Jul 2015

Nick

Good hotel.

Simple fit out but clean, large TV, air conditioned and comfortable bed. Town centre is close by and offers better meals and other ammenities than one might expect from the main street the hotel is on.

6/10

Pleasant

03 Jul 2015

Joanne

Ok for one night

Needed a hotel close to Geneva Airport just for one night. This hotel was ok for that, but would not want to stay for longer. I would probably pay a bit more and stay at a better hotel if I was choosing again. When I booked I requested a no smoking room, which we were allocated, but when we got to the room someone had obviously been smoking in there. We reported this to reception and they explained that although rooms are non smoking, not all guests respect this! We were given a different room which was better. The hotel should charge guests for the room to be properly cleaned if they ignore the rules. Overall the hotel is a bit tired and very basic. Although there is free car parking, it only holds about 20 cars, which is not very good for the size of the hotel. If it is full they offer secure parking for a charge - not ideal.

2/10

Poor

20 May 2015

MANIKANDAN

one of the worst hotel in IBIS.

one of the worst hotel in IBIS.

Partner

8/10

Excellent

06 May 2015

Verified traveler

Simple hotel, but great service!

Wonderful staff, very helpful and nice!

Family

10/10

Exceptional

25 Feb 2014

Patrick

Wonderful Hotel!

What a great altenative to staying within Geneva's City Limits. The hotel was the best hotel I stayed in during my travels. The showers were hot. The bed was soft. Parking ws free! **Tip** Try the Pink Monkey across the street- It is fantastic!

6/10

Pleasant

16 Feb 2014

Scott

not for business users

until they sort out the wifi - so slow i complained and was told it was being changed soon, but basically live with it for the current stay. I am talking kbps, slower than many hotels i have stayed at in Africa!

8/10

Excellent

24 Sep 2013

Charles

Annemass

I had asked to stay there 3 days after the first day I was told I must leave a large tour group had arrived and they needed my room. I was promptly shown out. Not a very caring place

4/10

Poor

18 Sep 2013

Peter

Bad area, seems to cater for male workers

Did not feel safe area to walk to nearest restaurant or supermarket, parking was full so did not want to drive and risk no parking spaces left.

8/10

Excellent

17 Jul 2013

Madhu

Convenient Location - Stay in Paris to Roam Swiss

Booked this hotel as it was conveniently located close to Geneva (though not in Switzerland). True to Ibis brand, comfortable stay - Value For Money

10/10

Exceptional

10 Jul 2012

Anonyme

If you prepare to stay safe and secure

I liked the concept of the hotel regarding to save electricity and water. Even it is a business, it was fair minded and hotel asked its guests(by hanging note) to collaborate to save energy and water together, instead of showering with false kindness like in some(few) other hotels. The room which I stayed was big enough. Housekeeper ladies did their best to tidy up my room and keep clean. I appreciate it truly. Hotel elevator was rather old and break quite often. Receptionist was a bit reserved and ignorant towards non-french speaking guest(s), which was boring ...

8/10

Excellent

22 Jul 2026

Elisabet

Hicimos un viaje en familia. Al llegar la que debía ser nuestra habitación no estaba limpia, pero nos cambiaron de habitación enseguida.
El personal de recepción fue en todo momento amable y agradable. El desayuno era variado y estaba bueno.
En nuestro caso buscamos hotel con parking ya que hicimos ruta en coche y el del hotel nos fue bien.
Para movernos desde el hotel a Ginebra lo hicimos en coche y en unos 20 minutos estábamos en la zona más turística y aparcamos en el parking que nos indicó la recepcionista sin problemas (Parking Montblanc).

Friends_and_family Family

8/10

Excellent

20 Jun 2026

Nadine

Chambre propre avec équipement de base. Sol à changer (moquette fatiguée). Belle salle de bain presque neuve mais, attention, sol de la douche italienne glissant.
Bon petit déjeuner avec produits frais.

Self

10/10

Exceptional

06 Jun 2026

Yumi

ホテルの真ん前にトラムの駅があってとても便利でした。
朝食はパンやチーズの種類も多く最高に美味しかったです。
珈琲がいつでも飲めるのも魅力、建物は古かったですが、それを補うほどのサービスがありました。
また泊まりたいと思います。

Self

10/10

Exceptional

28 May 2026

isabelle

Tout était parfait pour 1 nuit

Partner

6/10

Pleasant

09 May 2026

Mehmet

Disappointing stay. The Wi-Fi in room 401 was non-existent. The reception’s excuse was that the 'exterior renovation' was affecting the signal—a creative, albeit scientifically impossible, explanation. It’s a shame the staff prefers making up fairy tales about how scaffolding blocks the internet instead of actually fixing the problem. If you need to get any work done, look elsewhere; they clearly think their guests lack basic common sense.

Self

4/10

Poor

22 Apr 2026

Mathilde

Première fois que je mets un commentaire négatif mais je pense qu’il faut avertir les prochains clients de ce qui les attendent.
Déjà Un grand merci à cette jeune réceptionniste qui tient l’établissement à bout de bras toute seule à la fois réceptionniste, barman, serveuse et « cuisinière » je trouve ça moyen pour un établissement qui est sensé proposer un grand nombre de services tel qu’une restauration 24h/24h d’être toute seule.
Nous avons attendu plus de 30 min pour une bière et une planche mixte qui était infâme jambon sous vide sec fromage sans goût bref si ça n’était que ça la note aurait été plus élevée…
Nous avons décidé de manger sur place car la carte nous a donné envie mais qu’elle fut notre surprise quand nous avons entendu le micro ondes et qu’on nous a apporté un saumon riz légumes…. Dans un pot fermé dans une assiette vide…. Je recommande fortement de manger ailleurs ou de se faire livrer sur place, je n’avais pas mangé de plat aussi médiocre depuis les selfs de l’école…..
nous n’avons du coup pas osé tenter le petit déjeuner.
La chambre est spatieuse mais pas de gel douche.. ni d’équipement tel qu’une cafetière ou bouilloire, frigo et coffre fort, et les oreillers sont horribles.
Bref un séjour professionnel qui ne s’est pas déroulé comme prévu… c’est dommage vu l’enseigne… un grand merci à cette jeune fille qui fait du mieux qu’elle peut pour satisfaire tout le monde mais qui malheureusement nécessiterai de l’aide au moins au bar ou restaurant!

Business

8/10

Excellent

05 Mar 2026

Vladimiro

Quarto confortável.

Business

8/10

Excellent

12 Jan 2026

Adriana

On a passé un bon séjour. Le personnel est accueillant, parking au pied de l'hôtel : pratique !!! Petit déjeuner très bon. Petit bémol pour la chambre, pas de télécommande pour la télé, dommage... sinon tout est au top !

Leisure Pet

6/10

Pleasant

06 Jan 2026

Catherine

Un accueil déplorable. Il faudrait faire une formation à ce jeune réceptionniste. La moquette dans la chambre sale. Une bouteille d eau sous le lit qui laisse à désirer quant au ménage. Sinon salle de bains refaite à neuf je pense. Confort du lit et chambre bien chauffée

étions inexistants étions inexistants .

Friends_and_family Family

2/10

Poor

18 Dec 2025

Abdellah

Personnel non coopératif

10/10

Exceptional

17 Nov 2025

Sebastian

I

6/10

Pleasant

14 Sep 2025

David

Voyage en Suisse

Hotel correct sans plus dans une ville pas terrible

Business

8/10

Excellent

17 Aug 2025

Isabelle

Étape sur la route des vacances

Bon emplacement. Parking pratique.

La chambre aurait besoin de rafraîchissement et la moquette remplacée.

Dommage que les en cas proposés dans le livret d’accueil ne soient pas disponibles faute de personnel pour les préparer.

Self

10/10

Exceptional

17 Jul 2025

Thomas

super hotel

Business Friends

8/10

Excellent

12 Jul 2025

Gustavo

Bom
Custo benefício porém
Longe de Genebra apesar de ter transporte público em frente

Self

6/10

Pleasant

28 Mar 2025

Verified traveler

Ibis correct

Ibis sur une allée menant en suisse. Grandes chambres avec moquette. Malheureusement elle n'est pas entretenue et est sale. Quelques imperfections : mur abîmé, fenetres fermant mal.
Avantage : 15 minutes a pied du centre-ville, tram au pied de l'hotel pour aller a Genève

Self

8/10

Excellent

02 Mar 2025

Jean Claude

Hotel propre et excellent petit déjeuner

4/10

Poor

24 Feb 2025

Verified traveler

parcheggio gratuito, colazione piuttosto soddisfacente e varia. moquette nei corridoi mal tenuta, bagni rinnovati, ascensore traballante. personale cortese e disponibile. struttura piuttosto basica e vecchiotta

Business

8/10

Excellent

17 Feb 2025

Dominique

Une déco kitsch que nous n’avons pas aimée

Leisure Family

8/10

Excellent

24 Oct 2024

Alexandre

RAS

RAS

Business

10/10

Exceptional

07 Sep 2024

Marcos Antonio

custo benefício

Friends_and_family Friends

10/10

Exceptional

29 Aug 2024

Isabell

Big room and bathroom, very clean and good breakfast offer. Comfortable beds. I also liked the free parking in front of the hotel. The breakfast time could be up to 11 o'clock instead of 10.

Leisure Family_with_children

8/10

Excellent

02 Aug 2024

philippe

probleme de carte d'acces à la chambre résolu.
accueil moyen en revanche petit déjeuner copieux.

Leisure Friends

10/10

Exceptional

23 Jul 2024

Joe Harry

Great hotel to quickly get to Genève

Good beds, great bathroom, great view from top floor, good price, decent AC. Very close to the public transport that take you to Genève in just over 20 minutes.

Partner

2/10

Poor

17 Jul 2024

PAULO ROGERIO

Hotel em pessimas condições em todos os sentidos.

Partner

8/10

Excellent

18 Jun 2024

Jean-Marie

Merci a la réceptionniste

La jeune à l'accueil est souriante et vraiment au service des clients.
J'ai aimé la possibilité de boire un verre en terrasse.
La chambre est correcte.
A noter cependant la vue sur les appartements en face.
La moquette est sale et le papier toilette n'est pas renouvelé.

Self

10/10

Exceptional

04 May 2024

Verified traveler

Très bon séjour

Très bon accueil de notre hôte, chambre rénovée, excelente salle de bain, douche avec pression qui fait oublier les kilomètres et la marche, bonne insonorisation, très bon petit déjeuner

Friends_and_family Family

8/10

Excellent

11 Apr 2024

KAI HALLVAR

Bra hotel

Helt ok hotel og hyggelig betjening. Me hotellet fremstår som litt slitt

Friends_and_family Friends

6/10

Pleasant

29 Mar 2024

Barbara

Séjour decevant fort heureusement très court!

Séjour décevant:
- les chambres de l'hôtel ne correspondent pas aux photos .
En effet, sur les phoros, il y a du parquet dans les chambres alors qu'elles ont toutes de la moquette !

-Chambre donnant sur l'entrée donc la rue très bruyante , notamment en cas de pluie et le matin avec les livraisons.

-Il convient aussi d'avertir les futurs clients qu’une caution de 97 euros vous est demandée pour convrir les risques de dégradations, de fumée dans la chambre.... je précise que je voyage seule pour le travail et que je suis non fumeuse!

-au petit dejeuner, un car entier d adolescents espagnols au petit dejeuner, donc pas de place dans la salle, accès aux elements difficile, bruits...

- deux ascenseurs mais un seul en fonctionnement car en tant que client, j y ai croisé à plusieurs reprises le personnel de ménage avec le linge propre ou sale, tres pratique.....

Points positifs : salle de bain refaite et propre.
Personnel professionnel !

Business

10/10

Exceptional

04 Mar 2024

GILLES

Très bon accueil, disponibilité exemplaire de la réception, parking gratuit

Business Self

4/10

Poor

02 Jan 2024

Ali

- die Unterkunft ist in France boden.
- sehr unfreundliche mitarbeiter
- deposit von 200eur wird bei der check in verlangt
- die korridore stinken

Leider nicht wie erwartet

Leisure Partner

8/10

Excellent

19 Dec 2023

roberto

ok

8/10

Excellent

27 Nov 2023

roberto

ok

10/10

Exceptional

03 Aug 2023

Andre

It was a little dated, but overall very nice. Old neighborhood.

Leisure Family

8/10

Excellent

14 Jun 2023

HUANG

價格合理，方便，搭電車23分鐘就到日內瓦了（日內瓦住宿非常貴），夏天（歐洲）有冷氣，很棒！

只可惜房間內沒有電熱水壺和垃圾桶

Leisure Self

8/10

Excellent

26 Feb 2023

Philippe

passage professionnel

grande chambre grand lit
salle de bains rénovée agréable (attention qd même le produit pour se laver fixé au mur assez haut, comment font les personnes petites ?)
bon accueil et petit déjeuner avec choix complet et du vrai et bon thé à infuser
parking gratuit en dehors de la rue donc plus de sécurité

Business

8/10

Excellent

22 Feb 2023

MYRIAM

Chambre côté rue mal insonorisé, j’entendais bien les véhicules dans la rue malgré le 5ème étage.

Business

10/10

Exceptional

02 Sep 2022

Christophe

Hôtel avec un personnel sympa, le petit déjeuner est varié