Name: Appart’City Classic Geneve Gaillard
Address: Rue De Geneve, 102, Gaillard, 74240, FR

2/10

Poor

25 Jul 2026

Sandra

Avoid at all costs! The worst hotel I have ever visited. I only stayed for 20 minutes while I booked somewhere else. It’s dirty, tiles cracked and missing in the bathroom, wardrobe door falling off, stained sofa bed with a cigarette burn in it, electricity box door that would not shut, ceiling light falling off the ceiling with exposed wires and very smelly. When checking out, I asked for the car parking and dog fee to be refunded. I was promised that it would be refunded to my card but still waiting.

4/10

Poor

25 May 2026

Cecile

Everything was poor , but the personnal was excellent.There were no hand towels, we had to ask for toilet paper, the hallways were dirty, the location is in an ugly neighborhood, the photos of the place are not real for this aparthotel, and the breakfast was extremely poor.

Friends_and_family Friends

10/10

Exceptional

23 May 2026

Kristin

Bed was comfy, big room and bathroom. Nice staff. Right over the border in France but easy to hop on nearby train.

Partner

8/10

Excellent

22 May 2026

MARTIN

Clean room, adequate kitchen, comfortable twin bed. A bit of evening noise from other tenants and water flow through drain pipes but I was not awaken during a restful night’s sleep.

Self

8/10

Excellent

20 May 2026

Sheina

Breakfast expensive but no fresh fruits and no eggs. We spend 32 Euro for nothing.

Family_with_children

2/10

Poor

04 May 2026

Glenn

Barely better than a hostel. Top floor rooms smell like mould, no hot water on upper floors, no A/C before June (even though it was in the mid 20’s), no window screens, just felt like a “sick” building that would be condemned and torn down in my country. In a crappy, dirty, seedy area as well.

Family

4/10

Poor

19 Apr 2026

Samuel

Noisy area in general. Hôtel was grungy in general. Location was not so good. I left a couple hours after check in to a different hotel in nicer area. Will never stay in that area again.

Self

2/10

Poor

31 Jan 2026

Munib

Bulshit service not clean dont book it rude staff asking for extra money for everything

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Bon

Clean big room with seperate toilet/bath, similar to studio flat with seperate kitchen area where you can cook. Pan, pot, spoon, knife and even coffee maker 👍

Opposite you have supermarket but you need euro. 8-10 mins walk to swiss border.

Yes we will be back there again

Leisure Family

10/10

Exceptional

17 Nov 2025

Frank

During our 10-day stay in early November, air conditioning was not an issue, but the spacious rooms were quite comfortable. The kitchen was well-stocked with cooking utensils, and two good-sized food stores were nearby. The living room and bedroom were sparsely furnished, but all was clean and the windows blocked any street sounds from the trams passing.

Leisure Partner

2/10

Poor

29 Aug 2025

Aamir

Unhygienic, noisy and this property is in France so you have to pay for the public transport whereas if you are staying in Geneva you don't have to pay for public transport.

2/10

Poor

06 Aug 2025

Shopna

The photos used to advertise the room showed clean, modern spaces with wooden flooring, giving the impression of a well-maintained environment. In reality, what we experienced was completely different:
•The room had heavily stained carpets, which gave the impression of poor hygiene.
•Several plug sockets were dislodged from the walls, which appeared unsafe and posed a potential electrical hazard.
•The hairdryer was rusted and emitted a burning smell when used, making it unsafe and unusable.
•One of the pillows had a visible stain, further contributing to the overall feeling that the room was not clean or properly maintained.

This was not only deeply disappointing but also unacceptable from a health and safety perspective. It is clear that the room provided was not the one we thought we were booking, based on your published photos and descriptions.

We therefore respectfully request a full refund for this stay, as the accommodation did not meet the advertised standard and was misrepresented at the point of sale.

Leisure Friends

2/10

Poor

31 Jul 2025

salim

Dirty and unhygienic.

2/10

Poor

20 Jul 2025

NASSER

This is not a hotel , it is garbage .

8/10

Excellent

12 Jul 2025

Jeffery

Not far from the metro station, just a few blocks outside of Zone 10, grocery stores and pastry stores nearby

Leisure Family

2/10

Poor

09 Jul 2025

BARAA

Cancelled my reservation without informing me and support from Expedia was worse not answering my calls or messages

8/10

Excellent

05 Jul 2025

Konan Romaric

Value for price.

Business Self

8/10

Excellent

04 Jul 2025

Nishant

Good value for money !!

The stay could have been better if the central air cooling had not broken the day we arrived. The location is perfect if you intend to use the tram for going around Geneva. The staff was exceptionally helpful especially Laticia at the Front Desk, who helped sort out parking for me, provided a tower fan as the weather was too hot. Overall, the stay was comfortable enough for me to be happy to stay here again if I had to.

Friends_and_family Family

8/10

Excellent

29 Jun 2025

Doug

Great location on the light rail

Friends_and_family Friends

4/10

Poor

27 Jun 2025

Molly

I definitely would never stay at this hotel again. Although it seemed cleaner than some of the reviews, the carpets had atrocious stains. Being only a few miles from Geneva it took us SO long to get into and out of downtown in a car. It would have been better to just stay in Geneva and eat the cost. The building was very dirty looking from the outside and overall not well kept. The breakfast was not worth the money. There were no decent restaurants in walking distance.

In the middle of the night ( 1 AM) someone “pulled the fire alarm” and we had to stand outside for 1hr 40 minutes. While we were standing outside cigarette butts were falling from the windows. It seems like people were smoking and setting the alarms off. The fire department did not arrive for 40 minutes. The staff did not seem to know what to do. It was a wasted night of sleep for sure. We were told to go back in the building but the alarms were continuously starting again.

Leisure Family_with_children

2/10

Poor

19 Jun 2025

kEVIN

Hotel booking not recognised, so no room available yet confirmed on app.

Business

4/10

Poor

09 Jun 2025

Nathan

The property was very worn down. The reception area was tacky and dirty. The staff were pleasant, but not very efficient. The rooms were in poor condition with of an extensive amount mold in the bathroom, carpets poorly patched together, nails and stains where decorative pictures used to hang. The price was competitive and it is on a tram line, but the hotel needs a serious renovation.

Leisure Family

10/10

Exceptional

20 May 2025

Celestina

The room was big,clean,warm enough( the AC was good) ,there was a heater for colder nights. The view was over mountain tops and was beautiful. Being an appartment it is very useful in having all the amenities( e.g. kitchinette,fridge,microwave). Evrything was lovely

Leisure Family

10/10

Exceptional

23 Apr 2025

Ahmad

My stay here was very pleasant. The staff were friendly and the room itself was really good! I have no comlain

6/10

Pleasant

12 Apr 2025

Zeleke Alebachew

It good value for money. However staff are not flexable, ai want to checkout early in the morning but they told me to wait until 7am and even then

10/10

Exceptional

18 Feb 2025

Claudio

It’s a very nice apart-hotel with great appliances, very clean, and just a few minutes from a tram connecting to Geneva and Annemasse.

Leisure Family

2/10

Poor

31 Dec 2024

Will

Poop stain?

Disclaimer: My wife and I travel a lot throughout the US and Europe and have stayed in a ton of budget hotels. We never have high expectations for our stays because we understand what we're getting at our price point.

That being said, this hotel was one of the most disgusting places I've ever stayed and I feel I need to warn others. The room did not look at all like what was advertised in the photos. Instead of wood floors there was carpet. No big deal, who cares right? Except the carpet looked like someone aimed their butt off the side of the bed and blew their ass out all over the floor. I walked around in shoes until finally laying a towel on the ground to avoid stepping in it. Absolutely disgusting.

This hotel joins my list of top 3 most disgusting places I've ever stayed the night. Along with a Studio 6 in Lincoln NE, and a Motel 6 in Knoxville TN.

Partner

8/10

Excellent

31 Dec 2024

Wakeel

Perfect location If you want to visit Geneva as it’s minutes away .

10/10

Exceptional

13 Nov 2024

Regine

I love my stay! The staffs are wonderful! I will stay there again. So close to everything!

Leisure Family

2/10

Poor

13 Nov 2024

E.Regina Vieira de

When I make a reservation for lodging, I expect to find a clean, quiet and safe place to stay. The Appart'City Classic cannot provide that. If you look inside the microwaves - I stayed at different units - they all have a cut on the right wall. There is a speaker and a camera there. The first one caught fire on me! The upholstery from the chairs is frayed, The top layer of the wooden desk, kitchen sink and cabinets show patches of worn finish and are peeling off. The shower holder is broken. In one unit, there was no heating. In another, there was so much hard water in the coffee maker it would take longer than 30 min to get two to four cups of coffee. In that unit, there were holes on the wall and on the bathroom door. In this current unit, there are no drain lids in the kitchen sink or bathtub. The one in the bathroom sink is broken. EVERY.SINGLE.DAY. MULTIPLE TIMES/DAY. there is a considerable amount of noise from upstairs for a really long time. Then, a car with an ultra loud engine drives away. NICE! Though I seal the door with plastic trash bags, they still manage to send some of the putrid and highly undesirable smell of marijuana to my unit. To prevent it from coming through the vents, I turn the heating off. NICE! When taking the elevator, it always reeks of an overwhelmingly repulsive perfume. Then, very weird people keep either making noises from behind apartment doors or crossing in front of you. Outside, it doesn't get any better. RUN!

Business_and_leisure Self

2/10

Poor

04 Nov 2024

E.Regina Vieira de

As I wrote many times before, customer service at this hotel is NONEXISTENT. There is a group of staffers and/or lurkers obsessed with one thing only and that is NOT the well being of the guest(s).

I wasn’t surprised when I found the same microwave that had caught on fire on me before in the kitchenette. I took pictures. I wasn’t surprised and submitted photos of a phone app that detected spying devices in four different appliances.

The constant noises coming from the apartment upstairs were non stop as they are occurring right now. I recorded a lot of it happening in the wee hours such as 3:20 a.m. There was also the use of the closest fire alarm to my apartment that rang for over five minutes. I also recorded most of it. Interestingly, after the annoying noises, either a car or motorcycle with ultra loud engines drives away.

The elevator always stinks. It’s an overbearingly unpleasant scent someone confuses with perfume. The people in the hallways are, for the most part, scary. Nowhere outside of the apartment does it feel safe. In the lobby and on the streets in the neighborhood, there are always scary, misguided types who target guests/town visitors. Heavy polluters cars and motorcycles with ultra loud engines keep driving around the block. Describing it as highly unpleasant doesn’t really do it justice. It is far, far worse.

I had to stay here for family and other personal reasons but as another reviewer wrote: \"Get your money and RUN!\"

Business_and_leisure Self

10/10

Exceptional

28 Aug 2024

Priscila

Location

Leisure Family_with_children

10/10

Exceptional

13 Aug 2024

Nida

It was good in the price I paid

6/10

Pleasant

28 Apr 2024

Silvanil

Cleaning

I walked barefoot in the appartment and the sole of my feet turned black. It means that the appartment deserves a better cleaning process

Partner

10/10

Exceptional

28 Mar 2024

SHUNICHI

After the tram line was extended, this ”Appart'City Classic Genève” became more convenient than before.
Also a supermarket \"Casino\" is only 1 minute on foot.
The area is quiet and the facility is fairly organized.

Business_and_leisure Friends

10/10

Exceptional

31 Jan 2024

Scalabrini

We recently had the pleasure of staying at APPART’CITY CLASSIC, and the experience was nothing short of exceptional. From the moment we stepped into the lobby, we were greeted with warmth and genuine hospitality that set the tone for an unforgettable stay. Ghizlane was not only attentive to our needs but went above and beyond to anticipate them. Thoughtful details create an oasis for travelers seeking a perfect retreat, thank you very much Ghizlane!

6/10

Pleasant

10 Dec 2023

Carolina

The hotel is located in France, not in Switzerland. It’s ok looking inside but outside it looks very old and depressing. Avoid if you have small children. The lamp in the room was hanging from electric cables as well as the wall socket next to bed table. It looks like they didn’t finish the renovation or renovation was done poorly. You can electrocute yourself which is not acceptable even for the convenient price. Perhaps not in every room but ours was in bad condition. Bathrooms are clean but shower curtain was sticky ( not clean)
Bed was nice and the linen was very clean but very bad quality pillows.
Staff were very nice but be aware that they leave the front desk at 10:00- 11:00 at night. Not at 12:00 like it’s written on the website. You better call the hotel before arrival. Also. The checking is jot at 2:00 Pm, it’s at 4:00 pm.

Business Partner

6/10

Pleasant

16 Oct 2023

Herbert

The bed linens were clean the bathroom was clean but smelled heavily of tobacco smoke. Worn out dirty carpet, whole kicked in the door.

Leisure Self

2/10

Poor

13 Oct 2023

Gemma

Disgusting hotel - avoid!!

Absolutely disgusting room. We booked for two nights but left after one (which was very generous!).
Where to start? The room was filthy, stains all over the carpet; what looked like bloodstains on the bathroom doorframe; insects crawling over the bed; fittings hanging off m the wall; light fitting hanging off the ceiling; the window didn’t open; the air-conditioning unit was missing its front so I had to guess how to use it, the TV remote was missing; stains on the pillows, mattress and towels. Absolutely gross.
I stayed in a studio room with a kitchenette, but I would not use the kitchen facilities as they were dirty and didn’t look safe.
The location was awful too, really run-down area and didn’t feel safe for two females travelling alone.
When we checked out early, the woman on the desk didn’t seem to care or appear surprised, clearly this happens a lot at this hotel!
Thankfully we managed to find another hotel for the last night of our trip.

Friends_and_family Friends

6/10

Pleasant

06 Sep 2023

Johan

Property is OK to just stay and sleep with earplugs, but the confort and cleanliness is just average.

Business Self

10/10

Exceptional

31 Aug 2023

Vinicius

Great flat very close to central Geneva

We booked this last minute during summer time after a flight cancelled. Staff at the reception was very helpful, price was reasonable, we could cook our own meals (there are two supermarkets very close), room was very comfortable and had blackout curtains (we previously stayed in another hotel nearby which didn't, so could be hard for some to sleep after sunrise), there is a tram/bus stop very close which gets you to central Geneva in 20 minutes and Geneva airport in about 50 minutes (with 1 change). We would certainly stay there again.

Friends_and_family Family

2/10

Poor

08 Aug 2023

Saqib

Dirty Apartment - Never Again

Disgusting experience from Appart’ City. Parking and the elevator gave a good impression for our 1-night stay. The staff seemed friendly at first but unprofessional & rude when they assistance was required. The room was vile. Stains covered everything. Water stains on the ceiling, and more gunk all over the carpet and couch. The bed had some brown marks on it; this is not good for a hotel. I would rather sleep in their elevator. The kitchen looked unusable, with the doors literally going to come off their hinges. Compliment for you Appart’ City: the restrooms you provided are as clean as a public porta-potty… Worst thing was when we went to find they gave us 3 pillows (they weren’t actually pillows but feather-thin small cushions) for a group of 4. What? We went to ask for another, but the receptionist said they were closed. That was it. I told we had paid for 4 and requested many times as otherwise we won't be able to sleep. She sighed, and stormed off. Later, she’d dropped off the cushion, knocking impatiently on the door.
Overall, a terrible experience. Do not go. EVER.

Friends_and_family Family

10/10

Exceptional

18 Jul 2023

Jan

Good value apartment hotel on Geneva doorstep.

The apartment in the hotel met and exeeded our expectation. It had all the necessary basics, was clean and well maintained. The staff at the front reception was very professional and attentive to our requests. Highly recomended.

Partner

2/10

Poor

09 Jun 2023

Vijay

The experience was terrible. We arrived to check-in at 2:00 PM (as per the reservation). The receptionist checked us in. However, when we went inside the room, we realized that room was not cleaned after the last guest. Bed sheets were dirty with stains and blankets were on the floor. We took photographs and went to the receptionist who told us that room was not cleaned and not ready (so why we were checked in this room). We were told to come back after 1 hour. After 1 hour, we realized the kitchen sink was fully clogged and water won't drain at all. We took the video and showed again to the receptionist. He came to our room and put draino to unclog the drain. (We were told to wait for an hour before putting any water). It did not solve the problem. We went back to receptionist. They did not have any solution. The facility manager said that a plumber will come next day and fix the problem. (No one came for next four days to fix the drain). I have video proofs. They refuse to change room.

Kitchen was totally unusable for duration of our stay.
The place is rundown. The photos of the property as well as room do not reflect the current state. There was a antiquated grill appliance instead of microwave.

The staff was unresponsive and rude and avoided making eye contact in case we ask for plumbing technician. The receptionist closes the front area 1/2 hour earlier.

Stay away from this property.

Leisure Family

6/10

Pleasant

25 May 2023

Debashish

Easily accessible from the city

Business Self

8/10

Excellent

11 May 2023

Silvio

Clean and quiet property

Business

10/10

Exceptional

14 Mar 2023

Mam-Jai

Loved the location

Business_and_leisure Self

8/10

Excellent

12 Dec 2022

KERRY

Staff were great and the location is perfect

Business_and_leisure

8/10

Excellent

08 Aug 2022

Adriana

Very good rooms, location not far from the city centre, a big plus was the mountain view from the window.

Leisure Family_with_children

10/10

Exceptional

19 Jun 2022

Urs

All perfect, parking great

Leisure Friends

6/10

Pleasant

16 Aug 2019

Verified traveler

Thanks

There is no one in the recaption at all. No one to help me. It’s panic and scary.

Family

8/10

Excellent

31 Jul 2019

Karin H.

Convenient urban apartment building.

The apartment was adequate. Hallways are dark and narrow. City taxes must be paid when you arrive, and are not included in your online payment. Paid parking available on premise, costs more for parking under the building. Three mile walk to downtown Genève, Switzerland. Grocery store across the street.

8/10

Excellent

30 Jun 2019

Verified traveler

Appartment in convenient location, spacious, decent facilities, friendly staff. A bit dated, apartment floor needed cleaning, other apartment garbage in hallways for some time.overall ok value for money

Business Self

10/10

Exceptional

08 Jun 2019

Verified traveler

Buen servicio. Muy amables. Hablaban en español. No funcionaba el aire acondicionado.

Leisure Partner

8/10

Excellent

05 Jun 2019

Verified traveler

Wish the air conditioner was cooler to make it more pleasant.

Leisure Family_with_children

8/10

Excellent

26 May 2019

Verified traveler

Near to the Supermarket.

Leisure Family

8/10

Excellent

20 May 2019

Carrie

Service was amazing.

Friends

6/10

Pleasant

25 Apr 2019

PAUL

Apart-hotel in Genève, France...

The title may be misleading...Though is listed under Geneve, Switzerland, this aparthotel is located in France, not in Switzerland. It is not too bad if you don't mind being 25 minutes away from the center. Or If you don't mind having ants on the floor and in your bed. Or if you don't mind that the entire street is either under construction or being repaired. If none of these bothers you, then go there to spend a couple of days in Geneve

Partner

8/10

Excellent

24 Mar 2019

Verified traveler

Friendly and nice staff , the position of the hotel was perfect for my needs, ie I only came to visit my mother in the nursing home where she was

Friends_and_family Family

8/10

Excellent

18 Mar 2019

Verified traveler

Well placed for my need, feels comfortable and familiar

Friends_and_family Family

6/10

Pleasant

12 Mar 2019

Verified traveler

Travelling to and from the airport was very easy and convenient. Was given a free travel ticket at the airport. Took about 45 minutes on the train and the bus. Hotel is easily accessible, bus 61 takes you to the center of Geneva. ( 20 minutes). , 5 minutes walk from the border with Switzerland where you can catch a tram to the center. To my opinion this is not a Hotel but an appartment . We were allocated a studio room .. which is bigger than I expected. Has a kitchen and fridge. The reception staff were ok especially the man ( Malaha) was helpful. Hotel does not accept any other currency apart from Euro. Down side was the bed was un comfortable.. the matress wires were protruding which is risky. Spent 3 nights and no room clean. Breakfast was just basic.. The kitchen staff were nice and apologetic for lack of choice. All in all I was happy with this stay on France side because of the cost which you cannot find on Switezearland side. Hotels in Geneva are sturbonly expensive!!!

Leisure Partner

2/10

Poor

05 Feb 2019

Verified traveler

Never stay at this (place)
If Expedia offer this as a Hotel I will not even use it?

Business Family

2/10

Poor

25 Oct 2018

Lis

The hotel needs a huge renovation work. Breakfast is poor. Bad location.

8/10

Excellent

12 Oct 2018

Verified traveler

Nice hotel at the center of the city
Nearly to the g

10/10

Exceptional

02 Oct 2018

AK

Great staff

The only downside to this place which Expedia should of let all customers know including the hotel is that they are doing major road works. This is a nightmare travelling as so many one way roads and seems to add approximately 15-20mins extra on journey to get to the correct road.

About the hotel location luckily there is a supermarket less than 2mins walk on the same road.

Rooms are a little small but manageable.

The staff nice. However there is one gentleman who goes beyond great lengths to help out. I think he may be a manager of some sort. Easiest way to describe is he has a bold patch (sorry to identify you this way). But he is to nice and certainly deserves great recognition.

One thing I would advise those who are going to check in late. Make sure to call before 9pm if possible and request code for front door. Otherwise you will be extremely sorry for the whole night and won't be able to check in till the following morning as there is no staff.

6/10

Pleasant

30 Sep 2018

Ioana

You get what you pay for

Stayed there for a night only. Room was large, but needs upgrading. Light on the hallway not working, lift doesn't give a safe feeling.
Reception staff very friendly.
If you have a car, must pay for parking 6 euros/day.

4/10

Poor

30 Sep 2018

Verified traveler

Uncomfortable

Carpet and rooms were smelly. Roads around construction that were causing difficult access to the hotel if you are driving.
Our apartment was on floor 1 and windows were towards the road which noisy nights and uncomfortable sleep.
Staff was helpful anyway.

10/10

Exceptional

22 Sep 2018

mickey

good , all shops nearby

STAFF GOOD ,perfect stay, cheap one, AFFORDABLE FOR FAMILIES

4/10

Poor

20 Sep 2018

Verified traveler

The carpet was the use discusting ting that i’ve Ever Sean.

6/10

Pleasant

19 Sep 2018

Paul

The double bed room I requested was not available upon check in. They said they upgraded me to an apartment. The carpet was filthy and the two twin beds shoved together was uncomfortable for my husband and I. The TV was in a separate living room and the sofas were dusty. We were provided with 3 small bar soaps for our 3 night stay and no housekeeping service. Only good thing was the apartment had a small fridge and kitchenette with plates and utensils which we really didn’t need. Continental breakfast was decent with pastries, yogurt and hot beverages. It was also located in France and too far from the Geneva airport for our Swiss vacation.

8/10

Excellent

14 Sep 2018

leni

Nice hotel convenient for my needs

I need a place to stay to visit my mother in the nursing home she is at ,
This hotel is presently doing refurbishment,

2/10

Poor

01 Sep 2018

Salman

The location is far from the nearest tram station. The room was very dirty. There were worms in the toilet and the bathroom.

10/10

Exceptional

17 Aug 2018

Rizwanullah

Not bad

We stayed 3 days and Overall was good but only when I ask for room service they refused and says only room service available if you stay 7 days or more

8/10

Excellent

03 Aug 2018

Mrs Dovie

Thank you for a wonderful stay....

For me my overall stay in Apart’city Geneve was goo especially for the price. I will highly recommend it especially for a tight budget. It’s close to Geneva, tram is only 5 mins walk. Close to SPAR, restaurants and bakery. Breakfast is good... Receptionists were very helpful...

Family

6/10

Pleasant

22 Jul 2018

Dave

Good priced hotel in that location

Unfortunately my experience was tainted by the road works outside the hotel which made getting to the location difficult. The staff were excellent, pleasant and helpful.

2/10

Poor

02 Jul 2018

Macarena R.

terrible

Nothing like the pictures. Its an awful place. We paid for a suite with two rooms and two double beds and got a tiny room with two simple beds, which was completely inadequate for us. Very unhappy with the service received and the breakfast is awful... NOT RECOMMENDABLE AT ALL.

6/10

Pleasant

22 May 2018

Verified traveler

Very basic. minimum services and facilities.
Location is under road construction

8/10

Excellent

18 May 2018

Hee

I can hear sound from other rooms or corridor. I woke up several times due to noise

8/10

Excellent

24 Apr 2018

LENI

Nice hotel, perfect location for the purpose of my

Improvement with new comfortable and better sofa,
And new mattresses, appreciated although a too hard for me personally
Loads of works outside installing a tramway line from the Swiss border to Annemasse, havoc!!

8/10

Excellent

21 Apr 2018

Leni

Very good location, for me to visit my mother

Nice new and comfortable sofas since last visit and new mattresses albeit a little hard( ( for me in particular) road works going on since last year and still going on...(installing tramway)

6/10

Pleasant

18 Apr 2018

Ebrahim

Overall, it was Ok. It is a bit old and the rooom's floor was a worn rug but spacious. Bathroom was Ok. Its a bit far from the city.

6/10

Pleasant

03 Apr 2018

Ahmet Tolga

Smelling room

Hotel location was terrible like a road construction. Room was smelling disgusting cigarette or anything else

Family

2/10

Poor

29 Mar 2018

Verified traveler

Why is this hotel still on expedia??

It was a very difficult place to get to. My friend who lives in France for more than 10 yrs. had a tough time navigating thru the detour and construction on the very street this hotel is located. We finally saw the building and so disappointed, we decided not to stay. We asked if there’s anything they can do to refund the money we paid since we are not staying even a single hour inside that hotel. They said they cannot do anything and that I have to call Expedia. After arriving back home, I immediately called Expedia to notify them. They said they will notify me in 72 hrs of their decision. I received an email today saying they cannot do anything. I guess it’s fair to keep someone’s money without providing any hotel service. I advice someone from your company, Expedia to go and travel and see these hotels for yourself and spend your own personal money. No refund policy on hotels we haven’t seen sure makes alot of sense.

2/10

Poor

29 Mar 2018

Verified traveler

Bad experience

I already sent my feedback. To you. Overall the experience was bad. Welcoming at the reception was non existant. Room was missing everything..fridge kitchen..toilet cover broken..they had to give me another room..dirty spoon and knife. Huge road work in front of the hotel.totally messy! So real bad experience alltogether even though they change me room on my request!!

6/10

Pleasant

19 Mar 2018

nicole

When we checked in we were give a very vague “the parking is back there”. The area looks like it is under construction and we had to drive around for half an hour to find it. The area the hotel is in looks very sketchy. The bed was like sleeping on a rock and the pillows weren’t much thicker than sleeping on a sweater.

Family

6/10

Pleasant

12 Mar 2018

K

Cheap hotel to stay in if going to Geneva

We had to wait 45 minutes for our room although paying for early check in. After that the room was handed over with sweets still being under the bed. The reception was closed during lunchtime which was unhelpful when needing to ask for help eg taxis etc. There is minimal English translation in the hotel. But it is a good location to the tram into Geneva.

4/10

Poor

11 Mar 2018

Charles

Not so good experience

One staff was very rude.

10/10

Exceptional

26 Feb 2018

Romeo

Just like home

Everything was so comfortable.
It was wonderful to have such a scenic area around the hotel

8/10

Excellent

05 Feb 2018

Ruth

Great hotel, supermarket across the road

Great hotel, good cooking facilities, spacious bedroom and bathroom, nice suburban view out the back, secure parking underneath the hotel via lift. Supermarket across the road.

8/10

Excellent

15 Jan 2018

leni

Very handy for transport that I needed daily

Very suitable for me and my cousin who joined me, I updated for an apartment after three days
I am probably going there again in April

8/10

Excellent

09 Dec 2017

Naresh

Some carelessness

It was not possible to take shower as it’s pipe was leaking. A light bulb in one room was not working either.

Family

2/10

Poor

31 Oct 2017

Kanza

BAD HOTEL

The customer service of the hotel was extremely bad. There was no room service. No one helped us in the hotel. Toilets were very dirty. The staff did not give us good service at all.

Family

6/10

Pleasant

23 Sep 2017

ms

Not near anywhere not a safe area for worm

Hotel is 15 min walk to tram you have to walk past loads of dark flats beggars
Door was locked at 9pm loads of men hanging around didn't feel safe
No one cleaned the room
No lights in corridors
Rooms are ok good size
Coffee is 1.50 per cup

Be careful before booking

6/10

Pleasant

19 Sep 2017

Jim

Convenient location and good transport connections

Location as excellent.

The apartment located on the bus route to the centre of Geneva. Several good restaurants and cafes within 100 meters walking distance.
The apartment is in France you need to have Euros at hand for to use in the hotel bus fares and to use in the local shop. Two bus stops down the road you are in Switzerland, you need to use Swiss Franks. Confusing!
The apartment is good if you are on limited budget, as it is has basic furniture and facilities similar to student rooms in a British university campus.

e

8/10

Excellent

19 Sep 2017

leni

Right location

Very practical for transport for my daily
visit to my mother's nursing home!

6/10

Pleasant

17 Sep 2017

Bill

A bit off the beaten track

A basic hotel, a bit far from the city center of Geneva, but the bus does stops right in front of the hotel.

8/10

Excellent

03 Sep 2017

Renganathan

Location is good and convenient access.

Overall good stay and I recommend for short stay 2 to 3 days. It is 6 to 7 minutes walk from the Molliesulaz tram station which is the last stop for tram 12. Also bus 61 can be taken from the Main geneva station. So full day geneva ticket will cover this area and no need to buy extra ticket for french side.
Reception will be closed after 10pm and opens only after 8am.

Family

8/10

Excellent

31 Aug 2017

Verified traveler

Good

For a short trip in Geneva is a good and cheap option. Not bad!

Partner

2/10

Poor

23 Aug 2017

Verified traveler

Cleanliness

The hotel didn't provide towels on a daily basis or clean and change anything. The staff are difficult and unsympathetic to deal with. They don't help with problems that arise.

4/10

Poor

28 Jul 2017

sabah

Service bad

Service was bad

Family