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Norus Las Condes

Santiago de Chile · Chile

Republica Arabe de Egipto, 670View location

8.2/10Excellent113 Reviews
Cleanliness8.0/108.0
Service8.2/108.2
Comfort8.0/108.0
Condition8.0/108.0
Location10.0/1010.0
Neighborhood9.0/109.0
Value8.8/108.8
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Norus Las Condes

Featuring a seasonal outdoor swimming pool and a fitness centre, Norus Apartments offers self-catering accommodation with free WiFi in Santiago. Manquehue Metro Station is 320 m away. The Norus apartments feature a kitchenette, a washing machine and cable TV.

Guests are offered free local phone calls and housekeeping service is provided from 09:00 to 17:00 daily on weekdays. Norus Apartments is 1, 3 km from Parque Arauco Shopping Centre and 11 km from San Borja Bus Station. Arturo Merino Benitez Airport is a 25-minute drive.

Free private parking is possible on site.

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Located in Santiago (Las Condes), Norus Las Condes is within a 5-minute drive of Parque Arauco Mall and Costanera Center. This apartment is 5.7 mi (9.1 km) from Santa Lucia Hill and 6.2 mi (10.1 km) from Plaza de la Constitucion.

Make yourself at home in one of the 30 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies or patios. 32-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.

Conveniences include safes and microwaves, and housekeeping is provided daily. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Santiago? This apartment has 1615 square feet (150 square meters) of space consisting of conference space and 2 meeting rooms.

Guests may use a cruise ship terminal shuttle for a surcharge, and free self parking is available onsite.

Popular amenities

Swimming Pool
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Events/parties not allowed Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 48 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 15 Pet max weight (per pet) in lb is 33 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees) Pets cannot be left unattended

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from November to April.
    • Pool access available from 8:30 AM to 8:30 PM.
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • Parking height restrictions apply.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the cruise terminal, train station, and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests will receive an email within 48 hours before arrival with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Quiet hours are enforced at the property from 10:00 PM to 8:00 AM. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Onsite parties or group events are strictly prohibited
    • Long-term renters welcome
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a security system and outdoor lighting
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Covered extended parking fee: USD 15 per night
    • Pet deposit: USD 200 per stay
    • Service animals are exempt from fees
    • Early check-in fee: USD 30 (subject to availability)
    • Late check-out fee: USD 40 (subject to availability)
    • Futon bed fee: USD 10 per day
    • Rollaway bed fee: USD 10 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    French

    Spanish

Nearby attractions

Apumanque 0.5 km / 0.3 mi
Apoquindo 0.5 km / 0.3 mi
KidZania Santiago 1.4 km / 0.8 mi
Parque Araucano 1.4 km / 0.9 mi
Parque Arauco Mall 1.5 km / 0.9 mi
Clinica Alemana 2.6 km / 1.6 mi
Mall Plaza Los Dominicos 2.8 km / 1.8 mi
Los Leones Golf Club 2.9 km / 1.8 mi
Los Dominicos Handicraft Village 2.9 km / 1.8 mi
Peru Plaza 3.3 km / 2.1 mi
Tobalaba Urban Market 3.4 km / 2.1 mi
Alto Las Condes 3.4 km / 2.1 mi
Casacostanera 3.8 km / 2.3 mi
Bicentennial Park 3.9 km / 2.4 mi
Costanera Center 4 km / 2.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2010
  • Year of most recent renovation: 2025
  • Total number of rooms: 32
  • Number of floors (main building): 22
  • Quadruple rooms: 10
  • Executive rooms: 15
  • Family rooms: 7
  • apartment
  • American Express
  • Diners Club
  • MasterCard
  • Visa
Show 38 more facilities & services
  • Maestro
  • Visa Electrón
  • City centre
  • Nearest Bus / Metro Stop
  • Airport
  • Ski slopes
  • Entertainment Area
  • Small pets allowed (under 5 kg) not available in all roomsExtra charge
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Transfer serviceExtra charge
  • Secure parking
  • Airport ShuttleExtra charge
  • Multilingual staff
  • 24-hour security
  • Hotel safe
  • Lift access
  • Terrace
  • Bicycle storage
  • Concierge
  • Gym
  • Toaster
  • Oven
  • Dining area
  • Clothes dryer
  • BBQ facilities: 2
  • Electric kettle
  • Towels and bed linen
  • LGTBIQ friendly
  • Deposit on arrivalExtra charge
  • Early Check-inExtra charge
  • Identification card at arrival
  • Flight information required
  • Minimum check-in age: 18
  • Credit card is compulsory as a deposit, no deposit in cash is acceptedExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Norus Las Condes

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CAPACITY 4 THREE BEDROOMAPARTMENT • CAPACITY 4 THREE BEDROOMAPT.B3-C4

    Photos are not available for this room type.

    Norus Las Condes

    APARTMENT CAPACITY 4 THREE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CAPACITY 4 THREE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3-C4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CAPACITY 2 TWO BEDROOMSAPARTMENT • CAPACITY 2 TWO BEDROOMSAPT.B2-C2

    Photos are not available for this room type.

    Norus Las Condes

    APARTMENT CAPACITY 2 TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CAPACITY 2 TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Norus Las Condes

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Norus Las Condes

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Norus Las Condes

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Norus Las Condes

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 2Room • CAPACITY 2ROO.C2

    Photos are not available for this room type.

    Norus Las Condes

    Room CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B

    Photos are not available for this room type.

    Norus Las Condes

    APARTMENT THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CAPACITY 3APARTMENT • CAPACITY 3APT.C3

    Photos are not available for this room type.

    Norus Las Condes

    APARTMENT CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 5Room • CAPACITY 5ROO.C5

    Photos are not available for this room type.

    Norus Las Condes

    Room CAPACITY 5

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 5

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Norus Las Condes

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CAPACITY 5 TWO BEDROOMSAPARTMENT • CAPACITY 5 TWO BEDROOMSAPT.B2-C5

    Photos are not available for this room type.

    Norus Las Condes

    APARTMENT CAPACITY 5 TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CAPACITY 5 TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-C5

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ONE BEDDOUBLE • ONE BEDDBL.1B

    Photos are not available for this room type.

    Norus Las Condes

    DOUBLE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CAPACITY 2APARTMENT • CAPACITY 2APT.C2

    Photos are not available for this room type.

    Norus Las Condes

    APARTMENT CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Norus Las Condes

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CAPACITY 1APARTMENT • CAPACITY 1APT.C1

    Photos are not available for this room type.

    Norus Las Condes

    APARTMENT CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CAPACITY 5APARTMENT • CAPACITY 5 • 2 Bedrooms • 103 m²APT.C5
    APARTMENT CAPACITY 5Photo unavailable10 photos

    Norus Las Condes

    APARTMENT CAPACITY 5

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    103 m²
    Occupancy
    Guests: 1–6 • Adults: max. 5 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    CAPACITY 5

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.C5

    Room amenities

    • Extra beds on demand
    • Living room: 1
    • Microwave
    • Cooker
    • Fridge
    • Kitchen
    • Hairdryer
    • Bathtub: 2
    • Wi-fi
    • 220V power supply
    • Toiletries
    • Desk
    • Trouser press
    • Oven: 1
    • Dishwasher
    • Fitness room
    • Terrace
    • Safe
    • Individually adjustable heating
    • Ironing set
    • Washing machine

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 6Room • CAPACITY 6ROO.C6

    Photos are not available for this room type.

    Norus Las Condes

    Room CAPACITY 6

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 6

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CAPACITY 6 THREE BEDROOMAPARTMENT • CAPACITY 6 THREE BEDROOMAPT.B3-C6

    Photos are not available for this room type.

    Norus Las Condes

    APARTMENT CAPACITY 6 THREE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CAPACITY 6 THREE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3-C6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Norus Las Condes

8.2
Excellent
113 Reviews
Cleanliness
8.0 /10
Service
8.2 /10
Comfort
8.0 /10
Condition
8.0 /10
Location
10.0 /10
Neighborhood
9.0 /10
Value
8.8 /10
Amenities
8.0 /10
50 reviews shown
10/10
Exceptional
15 Mar 2026
luis
shops nearby

Family
10/10
Exceptional
05 Feb 2026
Joshua
Room was clean. Location was great. Everything in walking distance. Would stay again
Leisure Partner
8/10
Excellent
24 Sep 2025
Sergio
Clean and spacious
Leisure Partner
8/10
Excellent
19 Aug 2025
Jonathan
Pros: depto cómodo, bien equipado y mantenido y el edificio se ve bien también. Buena ubicación, con cochera incluida. Nos tocó un piso alto con vista abierta a la ciudad.

Cons: podrían tener un poco más de utensilios de cocina, las camas apenas entran en las habitaciones, no hay limpieza los domingos
Family_with_children
10/10
Exceptional
06 Jul 2025
Flor
Es un lugar familiar limpio, personal amable, muy bonito panorama, nos encantó este lugar tranquilo cerca de tiendas . Excelente seguridad Regresamos siempre a este lugar gracias
Algo importante aceptan mascotas 😍🐶
Friends_and_family Family
4/10
Poor
28 May 2025
fabiola
Comfortable. Be sure to have on hand your own toilet paper. The noise on weekends from the rental/use of the bbq areas until way past 130am and parties in other units until 6 am - shakes the entire apartment.
Business_and_leisure Family
6/10
Pleasant
07 Mar 2025
Verified traveler

Ok

Es un lindo depto en una linda calle. La piscina está ok. No es un hotel, no tiene recepción 24:7 y dar con ellos no es fácil, comunicación complicada.
Self
10/10
Exceptional
25 Feb 2025
EDUARDO
the location , excellent neighborhood and security
Business_and_leisure Friends
6/10
Pleasant
19 Feb 2025
Alejandro
La propiedad está bien, pero la comunicación a través de la plataforma no es tan fluida.
Leisure Friends
6/10
Pleasant
27 Nov 2024
Alvaro Hector
This place leaves a lot to be desired. If it was taken care of better I would rate it higher. Checking and out is also a very odd procedure. They ask you at check out how you paid the deposit.
8/10
Excellent
05 Aug 2024
Rui
The property is in an excellent location, since I traveled there in winter the apartment was not cold, with a beautiful view of the Mountains. It could improve bathroom sanitization, and a little old-fashioned run-down furniture, other than that the apartment is functional and has the needed full kitchen for someone with celiac conditions or similar.
6/10
Pleasant
04 Mar 2024
Unnthor
Good location, apartment is getting worn out, there is no contact with staff.
Friends_and_family Family
10/10
Exceptional
03 Feb 2023
Daren

Couple trip

Dulce was very kind and patient.!!
Thank you Dulce.!!!

The other front desk gentlemen were helpful too.!!
Thank you Sir’s.!!
Partner
6/10
Pleasant
22 Jan 2023
Carlos
Very poor management. Bad experience, no Customer Service at all.
Leisure Family
10/10
Exceptional
23 Sep 2021
Vanessa

Highly recommended

Highly recommended! Great location and with all necessary utensils.
Friends_and_family Family
8/10
Excellent
25 Jan 2020
Verified traveler
Very clean, friendly staff and good location away from the city. Strongly recommend
Leisure Family
8/10
Excellent
22 Dec 2019
Verified traveler
It was great to be able to do our washing and have breakfast in the Appartment
Leisure Family
10/10
Exceptional
16 Sep 2019
Peter

first class apartment building

This is a first class apartment building, very quiet, and close to excellent restaurants and shopping. This is our second use of these and we shall return
Friends_and_family Friends
10/10
Exceptional
20 Oct 2018
Peter

Excellent, affordable apartment hotel in one of Sa

We used this as a base for 1 week of skiing primarily at Valle Nevado and LaParva. The apartment totally suited us in comfort and style. The building has a huge, attractive attrium. It is a little bit confusing to check in as the office is in an office building adjacent. The concierge directed us to it. The neighborhood is excellent, but not a lot of restaurants nearby. However, the Korean restaurant across the street is excellent and authentic (based upon my more than 45 trips to Korea). A short hike north will get one into an area with a wider selection of restaurants.
Friends
8/10
Excellent
03 Sep 2018
Cindy
Great location, helpful staff, nice amenities, convenient transportation
Family
4/10
Poor
21 Nov 2017
Stephanie

Not so great

The apartment was nice at appearances but was super small!!! only 1 of 3 rooms had air conditioning and the other rooms had no fans or anything. the stove was electric and it lasted half an hour to work and sometimes it didn't even turn on.
8/10
Excellent
01 Jul 2017
Prakash

Chile with a Smile

Its considered ok and acceptable considering their prices thats relatively cheaper than any hotel of this class - the ambiance is good no doubt - but ask for an extended check out till 13:00 and wow they flip saying no way - stipulated check out is 11:00 but this should definately change to 12;00 noon and possibly clients get an extension till 13:00 which is usually normal but they could not accomodate - they need do something about their towels that actually dont smell fresh
8/10
Excellent
28 Jul 2026
Marco A O
Não dispunha de café da manhã. Não é bem explicado como localizar o escritório onde podemos pegar as chaves.
10/10
Exceptional
04 Feb 2026
anelise
Comodidades
Friends_and_family Family
8/10
Excellent
14 Dec 2025
Maria
Bra rum, fanns det mesta man behövde
Partner
10/10
Exceptional
01 Oct 2025
Victor
Todo super, siempre volveré
Business
10/10
Exceptional
13 Aug 2025
Antonio
Great price quality option
Business_and_leisure Self
10/10
Exceptional
19 Jun 2025
Rafael
Bien
Self
6/10
Pleasant
27 May 2025
Cristián

Buena base, pero se caen en los detalles

El lugar en general estuvo bien, no destacó particularmente en nada, pero tampoco estaba bajo el promedio.

Sin embargo, hubo varios problemas en la estadía, primero, la chapa de la habitación no funcionaba y tuvimos que esperar más de 40 minutos a que nos entregaran otra habitación.

Al ingresar había poco café y azúcar y adicionalmente la loza se encontraba sucia
Partner
8/10
Excellent
16 Sep 2024
Maria F

Un lugar adecuado

En general bueno, ideal por su ubicación, pero el apartamento requiere mantenimiento en su piso. La persona de recepción de Norus poco amable.
Friends_and_family Family
8/10
Excellent
05 Feb 2024
Ralf
It is an appartment on the 9th floor of a 22-storey building.
There is a little pool on the rooftop of the building, and they have a cardpark in the basement, 5 storeys underground.
The appartment itself is rather small, but is equipped with everything necessary.
The aircondition would benefit from some regular maintenance I suppose!
Leisure Family
4/10
Poor
14 Nov 2023
María Angélica

ESTADIA DE PASO EN SANTIAGO

Muy decepcionante!
Tenia ganas de conocer estos departamentos hace tiempo, ya que viajamos seguia Stgo. Pero fue1 decepción!
Nada que ver con las fotos que muestran!
La mantención deja mucho que desear, las tinas saltadas y viejas , SUCIAS! deberían dejarlas en remojo con cloro
Usan aun cortinas de baño que son antihigienicas
La Pintura del departamento hace rato que debiese ser renovada
Las cortinas sucias del smog, ya son grises en vez de blancas
El aseo PESIMO apenas los baños y la cama
No te lavan la loza y amenazan con multa si no la dejas limpia
La cama, pésima
Le pinen encima un colchon delgado de espuma, pero es mas corto que la cama y entonces las almohadas quedan más abajo y uno amanece con dolor de cuello
El establecimiento excelente
Me dejaron dejar mi auto después del check out sin problemas
Cero comunicación de parte de ellos con el pasajero para preguntar si todo estaba ok
En fin, no vuelvo pk la mala calidad del departamento
Hay muchos lugares iguales o mejores y más económicos @
Partner
2/10
Poor
17 Sep 2023
Paula
The maintennace conditoons are horroble the stove and the oven were no working at all, I could not cook, being with my children i the property- cleaning also very poor, terraces full of dirt and rooms (corners dirty.
Business_and_leisure Family_with_children
8/10
Excellent
07 Apr 2023
Claudia

Amplio departamento en la mejor zona residencial

Excelente ubicación (hermosa zona residencial) y con estacionamiento en el mismo edificio. No hay buenas opciones de restaurantes. El departamento ubicado en el 5to piso es amplio aunque el 2do dormitorio con 2 camas individuales para niños es correcto pero para adultos es muy chico. La TV de ese dormitorio debería estar en el living. Ahí es imposible usarla. Se nota que ya tiene varios años por lo que necesita una actualización, por ej. la cocina es vieja y las griferías de los baños necesitan renovación urgente. Ambos baños cuentan con bañera. Deberían cambiarlas por box al ras del piso. Las bañeras son inseguras para personas adultas o con dificultades motoras. El amplio balcón está cerrado con grandes ventanales que lo convierten en otro ambiente pero los vidrios estaban muy sucios. La limpieza necesita mejorar.
Friends_and_family Friends
8/10
Excellent
19 Jan 2023
luis garcia de
un apartamento chico pero muy cómodo estuvimos una sola noche muy a gusto la zona es muy bonita
Friends_and_family Family
2/10
Poor
02 Jan 2022
Cristian
Una estafa. Debes organizar con tiempo tu llegada, de lo contrario no te dejan entras si no pagas una garantia.
Business_and_leisure Self
8/10
Excellent
23 Dec 2021
Marcos
Fue una buena experiencia.
Lo único que le quita puntos, es que no publican con antelación que el valor publicado es sin impuestos y que hay que pagar anticipadamente una garantía que se reembolsa luego de la salida.
Friends_and_family Family
2/10
Poor
08 Nov 2021
CRISTIAN

I will never return to this place.

Norus charged me for a piece that does not damage, possibly the maid had an accident and broke it, without investigating what happened they charged me. They leave all the responsibility to a secretary and the supervisors do not want to answer the phone. They have lost a customer through negligence, I will never return to this place.
Business
8/10
Excellent
01 Nov 2021
Jose
Muy buena ubicación.
Friends_and_family Family
4/10
Poor
06 Sep 2021
Cristian

Mala experiencia, si puede vea otra opción

Artículos de cocina de mala calidad, como problemas con los artefactos. Ventana del baño en suite defectuosa y horno eléctrico sin funcionamiento, cosa que no fue informada antes de hacer la reserva, el contacto previo sólo se limitó a explicitar las restricciones al uso del lugar y el cobro de garantía.
Friends_and_family Family
10/10
Exceptional
01 Sep 2021
Lorena
Muy bueno
10/10
Exceptional
24 Jul 2021
Verified traveler
Me gusto la privacidad y el servicio en la oficina.
No me gusto el sistema de calefacción
Business Family
10/10
Exceptional
02 Jul 2021
Verified traveler
Rápido y fácil check in, y sin contacto
Leisure Partner
10/10
Exceptional
25 Jun 2021
Gonzalo
Lugar amplio, de muy buen nivel y ubicación, fácil de ingresar y amabilidad.
Partner
10/10
Exceptional
22 Jun 2021
Verified traveler
Bien ubicado, fácil check in. Buen departamento.
Leisure Partner
6/10
Pleasant
27 Apr 2021
paula

Podria aer mejor

Caro para lo que es.
La ropa de cama eran unas frazadas que ni siquiera eran de 2 plz, pobre de vajilla y sentarse en el sofa era incomodisimo porque los resortes se sentian mucho. Lo positivo, la limpieza, la ubicación
Partner
10/10
Exceptional
23 Apr 2021
Verified traveler
Check in sin contacto
Leisure Partner
8/10
Excellent
27 Mar 2021
Jorge

Satisfecho

En general quedé muy conforme con el alojamiento. Hubiese sido perfecto si la mucama hubieses lavado la vajilla en uso.
Business
2/10
Poor
04 Jan 2021
Thiago

Inconforme ao oferecido, sujo e sem assistência!

Infelizmente à hospedagem foi muito aquém do esperado.

O apartamento estava muito sujo, com vazamento e não contava com serviços oferecidos em seu anúncio.

Banheiro extremamente sujo, ainda havia uma calcinha pendurada no banheiro. Louças mal lavadas e utensílios sujos na cozinha, além da sujeira em modo geral.

O banheiro estava com um vazamento que ficou alagando o mesmo por seis dias.

Serviço de quarto falho e troca de toalhas uma única vez.

Não autorizaram utilização de terraço / piscina / churrasqueira.

A comunicação com a administração é falha e quando se trata de reclamações eles ignoram e desligam.

A localização é ótima, porém, é o único ponto positivo.
Friends_and_family Family
10/10
Exceptional
02 Jan 2021
Marcelo

Recomendable

Bien, pero algunos requisito de Check in, engorrosos y no justificados. Garantía de 150 USD, y no posible en tarjeta de crédito.
Lo demás todo espectacular, dpto cómodo y con excelentes servicios
Partner

Location & surroundings

Norus Las Condes
Republica Arabe de Egipto, 670, Santiago, Chile

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Norus Las Condes

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