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NH Collection Santiago Casacostanera

Santiago de Chile · Chile

Nueva Costanera 3900View location

8.6/10Excellent392 Reviews
Cleanliness9.2/109.2
Service8.6/108.6
Comfort9.0/109.0
Condition9.0/109.0
Neighborhood10.0/1010.0
Amenities8.0/108.0
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  • Sustainability certification
  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About NH Collection Santiago Casacostanera

NH Collection Santiago Casacostanera features a total of 86 accomodation units. Wi-Fi internet connection is available for further comfort and convenience. As this hotel features 24-hour reception, guests are always welcome. Cots are not available at NH Collection Santiago Casacostanera. This accomodation understands that accessibility is important to all guests.

For this reason, it features wheelchair accessible rooms and is fully adapted for easy access.

Read more about this hotelShow less

With a stay at NH Collection Santiago Casacostanera in Santiago (Vitacura), you'll be steps from Casacostanera and a 3-minute drive from Costanera Center. This hotel is 1.5 mi (2.4 km) from Parque Arauco Mall and 1.7 mi (2.8 km) from KidZania Santiago.

Stay in one of 84 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Green Key (Foundation for Environmental Education) Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Bioscore Sustainability Pets allowed Pet max weight (per pet) in kg is 25 Pet max weight (per pet) in lb is 55 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Guests planning to check in with a pet must provide the pet's health certificate at check-in.
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately USD 24.5 to 26.5 per person
    • Airport shuttle fee: USD 50 per vehicle
    • Pet fee: USD 35 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Spanish

Nearby attractions

Casacostanera 0.1 km / 0.1 mi
Bicentennial Park 0.5 km / 0.3 mi
CasaPiedra Event and Conference Center 2.3 km / 1.4 mi
Peru Plaza 2.3 km / 1.4 mi
Los Leones Golf Club 2.3 km / 1.4 mi
Parque Araucano 2.3 km / 1.4 mi
Parque Arauco Mall 2.3 km / 1.4 mi
Tobalaba Urban Market 2.4 km / 1.5 mi
Gran Torre Costanera 2.5 km / 1.5 mi
Costanera Center 2.5 km / 1.6 mi
Apoquindo 2.7 km / 1.7 mi
KidZania Santiago 2.8 km / 1.8 mi
Clinica Alemana 2.9 km / 1.8 mi
Sculpture Park 3 km / 1.8 mi
Vivo Panorámico 3.2 km / 2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 86
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Lift access
Show 11 more facilities & services
  • Shop
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Restaurant: 1
  • Meeting room: 3
  • Green Key (FEE)
  • Bioscore Sustainability Certification
  • Breakfast buffet
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    TWIN SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO QUEEN BEDS SUPERIORTWIN • TWO QUEEN BEDS SUPERIORTWN.2Q-SU

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    TWIN TWO QUEEN BEDS SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    TWO QUEEN BEDS SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2Q-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR CAPACITY 2Room • SUPERIOR CAPACITY 2ROO.C2-SU

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    Room SUPERIOR CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C2-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH VIEWSSINGLE • WITH VIEWSSGL.WV

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    SINGLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 25 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable6 photos

    NH Collection Santiago Casacostanera

    DOUBLE SUPERIOR

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Minibar
    • Shower: 1
    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Pillow menu
    • Toiletries
    • Desk
    • Smoke detector
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR WITH VIEWSSINGLE • SUPERIOR WITH VIEWSSGL.SU-WV

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    SINGLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR PARK VIEWTWIN • SUPERIOR PARK VIEWTWN.PV-SU

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    TWIN SUPERIOR PARK VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR PARK VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 44 m²JSU.ST
    JUNIOR SUITE STANDARDPhoto unavailable7 photos

    NH Collection Santiago Casacostanera

    JUNIOR SUITE STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    44 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width, Sofa bed
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIER WITH VIEWSSINGLE • PREMIER WITH VIEWSSGL.PE-WV

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    SINGLE PREMIER WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIER WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEW • 1 Bedroom • 20 m²DBL.CV-SU
    DOUBLE SUPERIOR CITY VIEWPhoto unavailable5 photos

    NH Collection Santiago Casacostanera

    DOUBLE SUPERIOR CITY VIEW

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-SU

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE POOL VIEWJUNIOR SUITE • POOL VIEWJSU.VP

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    JUNIOR SUITE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIUMSINGLE • PREMIUMSGL.PI

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    SINGLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUM WITH VIEWSRoom • PREMIUM WITH VIEWSROO.PI-WV

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    Room PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUM SUPERIORRoom • PREMIUM SUPERIORROO.PI-SU

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    Room PREMIUM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR WITH VIEWSRoom • SUPERIOR WITH VIEWSROO.SU-WV

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    Room SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUM CITY VIEWRoom • PREMIUM CITY VIEWROO.CV-PI

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    Room PREMIUM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWS • 1 Bedroom • 20 m²DBL.WV

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR KING BEDTWIN • SUPERIOR KING BEDTWN.KG-SU

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    TWIN SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV-1

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE PARK VIEWJUNIOR SUITE • PARK VIEWJSU.PV

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    JUNIOR SUITE PARK VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    PARK VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.PV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH VIEWSDouble or Twin • SUPERIOR WITH VIEWSDBT.SU-WV

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    Double or Twin SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIER SUPERIORDouble or Twin • PREMIER SUPERIORDBT.PE-SU

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    Double or Twin PREMIER SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIER SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PE-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GRANDSUITE • GRANDSUI.GD

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    SUITE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM WITH VIEWSDOUBLE • PREMIUM WITH VIEWSDBL.PI-WV

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    DOUBLE PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH VIEWSDouble or Twin • WITH VIEWSDBT.WV

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    Double or Twin WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    Double or Twin PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR CITY VIEWDouble or Twin • SUPERIOR CITY VIEWDBT.CV-SU

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    Double or Twin SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUM WITH VIEWSDouble or Twin • PREMIUM WITH VIEWSDBT.PI-WV

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    Double or Twin PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIUM WITH VIEWSSINGLE • PREMIUM WITH VIEWSSGL.PI-WV

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    SINGLE PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM CITY VIEWDOUBLE • PREMIUM CITY VIEW • 1 Bedroom • 20 m²DBL.CV-PI
    DOUBLE PREMIUM CITY VIEWPhoto unavailable9 photos

    NH Collection Santiago Casacostanera

    DOUBLE PREMIUM CITY VIEW

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-PI

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUM CITY VIEWDouble or Twin • PREMIUM CITY VIEWDBT.CV-PI

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    Double or Twin PREMIUM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWS • 1 Bedroom • 20 m²DBL.SU-WV

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIER WITH VIEWSDouble or Twin • PREMIER WITH VIEWSDBT.PE-WV

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    Double or Twin PREMIER WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIER WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIUM CITY VIEWSINGLE • PREMIUM CITY VIEWSGL.CV-PI

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    SINGLE PREMIUM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CV-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR CAPACITY 2Double or Twin • SUPERIOR CAPACITY 2DBT.C2-SU

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    Double or Twin SUPERIOR CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR CITY VIEWRoom • SUPERIOR CITY VIEWROO.CV-SU

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    Room SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIER SUPERIORRoom • PREMIER SUPERIORROO.PE-SU

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    Room PREMIER SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIER SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PE-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    DOUBLE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE GRANDJUNIOR SUITE • GRANDJSU.GD

    Photos are not available for this room type.

    NH Collection Santiago Casacostanera

    JUNIOR SUITE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about NH Collection Santiago Casacostanera

8.6
Excellent
392 Reviews
Cleanliness
9.2 /10
Service
8.6 /10
Comfort
9.0 /10
Condition
9.0 /10
Neighborhood
10.0 /10
Amenities
8.0 /10
100 reviews shown
8/10
Excellent
26 Jun 2026
Ramon Alberto
Common areas at the parking entrance not well maintain.
Staff did not give respect to the VIP gift of Expedia saying the booking used or got thru a differente channel!. Still questioning what was that.
Partner
4/10
Poor
20 Jun 2026
Enrique Valiente
Very poor attention to detail. There was no soap, shampoo, or conditioner in the bathrooms. Most surprisingly, this issue was never resolved despite three separate complaints. Equally astonishing was ordering room service and being told they had neither water nor bread available to add to the order. It was obvious that we placed the order just a few minutes before room service closed (9:30 p.m.), and the staff showed little willingness to help.
As for the breakfast and the restaurant, both are very good, and the service staff there are excellent. However, the hotel as a whole is not well managed or properly attended to, and we will not return, especially considering that its rates are comparable to those of other top-tier hotels.
We chose this hotel because of its proximity to the shopping mall, but in the end that was not particularly relevant.
Overall, it was an experience marked by many small disappointments.
Family
10/10
Exceptional
11 Jun 2026
Patricio
Excellent hotel, very good place and infrastructure.
Self
8/10
Excellent
04 Jun 2026
Rodrigo Andres
Location
Self
8/10
Excellent
24 May 2026
Guillermo
En general, muy bien! Ubicación, decoración, limpieza, servicios muy buenos. Único detallle molesto, la habitación tiene solo 1 mesa de luz
Partner
8/10
Excellent
04 May 2026
Hilda
The hotel is very nice and clean. Rooms are modern and spacious, and the shower is great! The breakfast buffet is very good. The gym is very tiny, so if there are 3 people is already at full capacity. The location is absolutely amazing, next to the mall where you can find anything, a pharmacy and a small grocery store to buy things, and all the nicest shops. Also, many restaurant options in the area. My only comment will be on the staff. They are very polite, but they lack customer service experience. They don't really make you feel welcome. During breakfast, the restaurant staff make you feel a bit like they are doing you a favour. Not everyone; there are a few exceptions, but very few. The reception staff, although polite, was also very serious, not friendly or attentive. I will suggest a bit more training on how to treat guests and make them feel welcome. One more thing, the wifi works only on the 3rd floor. I have stayed here already 6 times in the past year and a half, because I think the property and location are really good, but the internet only works on the 3rd floor, so I recommend asking for a 3rd-floor room if you are going for work, like me, and need to be connected.
Self
10/10
Exceptional
14 Apr 2026
oscar
Yes
8/10
Excellent
28 Mar 2026
Jeff
En general muy bien el estacionamiento un desastre!!! Un punto a considerar. El lobby tb me parecio demasiado pequeña y muy incomada la
Llegada.
Partner
2/10
Poor
27 Mar 2026
JUAN
Unfriendly staff, broken toilet seat, etc. tried to call reception several times and nobody answers. Poor service overall.
Self
10/10
Exceptional
03 Mar 2026
Charne
Perfect location.Professional staff.Lovely rooms.
Accommodating with all requests.
Partner
10/10
Exceptional
02 Mar 2026
Daniel
Great location, friendly and helpful staff
2/10
Poor
16 Feb 2026
Felipe
Had to pay $50usd for the parking and the couple that was with us didn’t had to pay, even though We were told that the parking was free of charge. The staff was 0 friendly and the room was really dull and badly decorated. We’ve sent an email to the guest relations manager and haven’t received an answer. I’ve stayed at many nh collection worldwide and this one was the worst ever. Very bad experience!
Leisure Partner
10/10
Exceptional
23 Dec 2025
Thomas
Very friendly and forthcoming staff. Generous room size, clean and up to date. Quiet rooms. Liked the location forming part of the outdoor mall, offering good shopping, coffee and dining experiences.
Business_and_leisure Partner
8/10
Excellent
02 Dec 2025
Carolina
Todo OK, el desayuno es bastante desorganizado. Hay que esperar para que limpien las mesas, para que te den un vaso, para y pedir huevos ( los que ponen en el bufet son muy feos) hay que hacer magia para que no te pongan mala cara solo por pedirlos. 20 minutos de espera para los huevos revueltos.
Manteca hay que pedirla, dulce hay que pedirlo y cuando fui no habia mas que dulce de leche, los croissant secos.
Podria seguir….básicamente el desayuno necesita mejoras.
Business_and_leisure Partner
2/10
Poor
01 Dec 2025
William
Would not except a debit card
Leisure Self
10/10
Exceptional
25 Nov 2025
Hernando
A
Leisure Partner
10/10
Exceptional
24 Nov 2025
Elliot
Great property only thing I would change is the glass shower enclosures. That feels a bit dated most people aren’t into that anymore. Great idea in the late 90s early 2000s but not now.
Leisure Partner
10/10
Exceptional
24 Nov 2025
Matias
The hotel is impecable.
The area is amazing.
Leisure Family
10/10
Exceptional
23 Nov 2025
Adrian
Second time I’ve stayed at this hotel in Santiago and my favourite in the city, great restaurant bar and attached to an outdoor shopping mall with some nice places to eat. Lots of restaurants and bars close by. The rooms are huge and very comfortable.
Business Friends
2/10
Poor
21 Nov 2025
rafael
They offered me an extra night at 30% discount because the room did not have airconditioning
I accepted, when i checked out they did not give me any discount, they charged full rate and they told me that i wanted i could write an email, which i did and got no answer
Terrible, tricky hotel
Business_and_leisure Family
8/10
Excellent
03 Nov 2025
Hilda
This hotel is amazing, the rooms are very nice, airy and comfortable, the hotel is fairly new, the staff is super nice and helpful, the breakfast is excellent. The only reason I give it 4 stars is because the wifi doesn’t really works. I went for work and couldn’t work in the room because the signal was terrible. I was on the fifth floor. So if you are going for work, make sure to be prepared to work from somewhere else.
8/10
Excellent
21 Oct 2025
Carolina
En general todo bien. En el baño solamente un gorrito de ducha. Las almohadas son muy altas y de poliester al igual que el plumón. Mesa de luz solo de 1 lado de la cama.
La ubicación muy buena, tranquila. Hay varios restaurantes para ir caminando.
Business_and_leisure Partner
4/10
Poor
20 Oct 2025
Claudio
The AC was not working
Business Self
6/10
Pleasant
07 Sep 2025
Quetta
My flight arrived before my check in at 3pm - so I got to the property around 9am. When I got there the attendant, barely spoke English so he wasn’t much help.
But due to my early arrival I had to upgrade my room ($35 nightly) - I really didn’t want to, but had to because none of the standard rooms were available. And then I also had to pay $90 for early check in.
I only did this because the temperature was too cold to stay outside with my elderly parent.
I was told the upgraded room had two windows for more of a view but I got no real view only buildings on both sides so it really wasn’t an upgrade.
I am pleased with the service I got from Pascale, I think that was her name. Doubt I’ll stay there again
Business_and_leisure Family_with_children
10/10
Exceptional
06 Aug 2025
SONALY
we really had a good time at NH Casacostanera,I’m back home and already miss the comfortable bed and the lemongrass smell ones left the elevator🙂
Leisure Friends
8/10
Excellent
30 Jul 2025
Pablo
Pésimo servicio de check un. No cumplieron con la amenidad vip y, al no tener disponible la habitación reservada por mi no encontraron solución ni me dieron el upgrade. Por la atención, no volvería.
Leisure Family
10/10
Exceptional
13 Jun 2025
Jorge
Great location, superb dining, awesome shopping
Business Self
8/10
Excellent
08 Jun 2025
Claudio
Excellent location, surrounded by a great mall full of great restaurants and amenities. Logistically perfect for hosting, lunch, dinners and launching oneself into Santiagos business district.
Business
4/10
Poor
05 Jun 2025
Yael Balandrano
The property is old, there is no cable TV, staff is efficient and friendly, but for the rate of this hotel there are much better options in the area.
Leisure Self
10/10
Exceptional
10 May 2025
Katty
Love it
Leisure
6/10
Pleasant
08 May 2025
JUAN
Unfriendly recepcionist
Leisure Partner
8/10
Excellent
03 Apr 2025
LUIS
Great location. In the middle of the highest end mall in Santiago
Business Self
6/10
Pleasant
28 Mar 2025
Daniel

Confortável

Confortável, porém há quartos em obras e após as 20h seguia o barulho.
Business
10/10
Exceptional
16 Mar 2025
Maria
Hotel location is amazing.....
Liked everything
Leisure Family
10/10
Exceptional
04 Mar 2025
Stefan
Great hotel in terms of value, comfort, convenience. Nice rooms great breakfast but no spa or pool. Absolutely prime location in Santiago for shopping and dining. If you are planning on being out and about this is the best option in town.
Leisure Partner
8/10
Excellent
16 Feb 2025
severino
Good stay
Business Self
10/10
Exceptional
28 Jan 2025
Lucia
Personal very attentive
Leisure Family_with_children
10/10
Exceptional
25 Jan 2025
Verified traveler
This is more like a apartment style hotel. It has less staff, but the room is very clean and good size. It is located in a very nice and quite neighborhood and next to a shopping mall. Many good restaurants are in a walking distance. The staff are all very nice and helpful. The breakfast is simple and has good variety. We enjoyed our stay.
Partner
6/10
Pleasant
05 Jan 2025
Peter
Great place
Leisure Family
10/10
Exceptional
31 Dec 2024
Jorge

Location Location Location

Great Value for the best location in Santiago! Amazing and proactive staff!
Friends_and_family Family
10/10
Exceptional
17 Dec 2024
Jay
Great area to stay when visiting Santiago!
Leisure Self
10/10
Exceptional
10 Dec 2024
Crystal

Super staff

The reception staff are so great and accommodating. Rooms are super comfortable
Friends_and_family Family
10/10
Exceptional
02 Dec 2024
Sergei
Great hotel for fair price. Location is amazing
Leisure Friends
8/10
Excellent
16 Nov 2024
Jose
Everything was good, the area is very nice with lots of dinning options, check in staff at the reception could be a little bit more friendly
Leisure Family
10/10
Exceptional
30 Oct 2024
Art
Bed was awesome, super
Comfortable and the shower was great. Checked all the boxes for basic needs. Nice place.
Business
10/10
Exceptional
24 Oct 2024
James
Had to pay for parking
Leisure Family
10/10
Exceptional
19 Oct 2024
Jorge Jacobo
Excellent location by some of the best shops and restaurants in Santiago
Business Self
10/10
Exceptional
19 Oct 2024
JOSE
Great location in Santiago
Business Self
10/10
Exceptional
29 Sep 2024
Susan
Super good hotel. Quiet, great access to restaurants, shops etc.
Rooms are really comfortable with great showers and beds. Super pristine. Would recommend.
Friends_and_family Family
10/10
Exceptional
28 Sep 2024
Isaac
Ok
Business Self
4/10
Poor
26 Sep 2024
Cesar
They promise parking space that in fact it´s not granted. They don't explain it properly and make charges afterwards.

Lounge area in the third floor is inexistent

A bit smelly

I wouldn't return
Partner
10/10
Exceptional
14 Sep 2024
Jorge
Great location
Business Friends
8/10
Excellent
05 Aug 2024
Luis
El hotel esta en buena condiciones y el precio razonable para un 3.5 estrellas. Junto a un centro comercial con buenas tiendas, restaurantes, cafeterías y cines.
La ducha es muy buena pero esta en una jaula de cristal cerrada por el lado de la habitación de manera algo improvisada con una persianas en mal estado.
Leisure Partner
10/10
Exceptional
25 Jul 2024
Juan pablo

Great location and rooms

Amazing location, easy checkin, great rooms, very new. Will vome again for sure
Friends_and_family Family
10/10
Exceptional
13 May 2024
Ramon
This hotel great, though it lascks of a restaurante and parking lot the rooms are luxurious.
My number 1 hotel in Santiago-.
Business_and_leisure Partner
10/10
Exceptional
08 May 2024
Mauricio
Location and Hotel very good
Business_and_leisure Family
10/10
Exceptional
17 Apr 2024
EMILIO JOSE
The service was outstanding. We arrived early and they gave us access to the lounge to rest.
Business_and_leisure Family
6/10
Pleasant
08 Mar 2024
Javier
Hotel bueno, pero con desayuno muy simple y fuera del hotel. En bar localizado a 30 m.
Business
10/10
Exceptional
23 Feb 2024
Pablo
Great place to stay close to all the nice areas in Santaigo
Leisure Family
10/10
Exceptional
23 Feb 2024
Adelina
Excelente trato al huésped y servicio. Conveniente ubicación, cerca de buenos restaurantes y parque de la ciudad.
Business Partner
10/10
Exceptional
04 Jan 2024
Claudia
It was our first time in Santiago, and we enjoyed the convenience of this location, the hotel had excellent service, and it is next to great dinning and shopping options.
Leisure Family
4/10
Poor
03 Sep 2023
Juan
Bad service and low facilities
Partner
10/10
Exceptional
01 Aug 2023
Karin

Comodo

Bien ubicado al lado del mall. Amplia habitacion, cama super comoda al igual que las almohadas. Acogedora decoración
Friends_and_family Friends
4/10
Poor
30 Jul 2023
Ignacio

Estadía de una noche

El hotel es cómodo, sin embargo me molesto que el agua de la ducha nunca se calentó como corresponde (solo tibia). El personal fue atento e intento ayudarme pero no lograron solucionar el problema.

Aún no me devuelven el depósito de seguridad de la tarjeta
Partner
8/10
Excellent
29 May 2023
Mary Ann

Hotel un poco caro para los servicios ofrecidos.

El hotel es bonito, tiene buena ubicación, las habitaciones son muy cómodas, buena calidad de la cama. EL gimnasio es muy pequeño, cumple con los requerimientos básicos.
No tiene restaurant, el desayuno es en un restaurant del mall, desayuno está ok pero nada especial.
Ciertamente hay hoteles en Stgo con mucho mejor instalaciones y servicios por este precio.
El estacionamiento se debe pagar por separado y es muy caro.
Muy lindas vistas hacia el cerro San Cristóbal y la Cepal.
Partner
6/10
Pleasant
20 May 2023
René
There was an extremely noisy aerobics class that started from 6-9 AM everyday. I was in the third floor and still it was like been next to the gym.
I reported it, they acknowledged it, but couldn’t do much. What a pity!
Business_and_leisure Self
10/10
Exceptional
24 Jan 2023
Guy
Great location to best side of Santiago! Staff was super pleasant!
Partner
8/10
Excellent
08 Jan 2023
Gabriel
It is a great hotel in a very good location.
Areas for improvement (very easy implementation): 1) a king bed requires a night table on both sides. For a reason I can’t understand, only the left side had one. There is plenty of room for that. 2) please put 2 garbage cans in the bedroom. There was only one in the WC. Upon request we got a second one. The hotel looks quite new, and it is really welcoming.
Business Partner
8/10
Excellent
31 Dec 2022
Maria
Great location beautiful hotel
Leisure Partner
10/10
Exceptional
24 Dec 2022
Alexandre
One of the best locations in Santiago.
Leisure Family
10/10
Exceptional
04 Dec 2022
robert
25 minutes from airport well located near restaurant row and beautiful park nearby
Self
4/10
Poor
10 Nov 2022
Alfredo
We needed to suplicate for an upgrade. Only 1 of the 2 rooms were upgraded and they had online availability
Business Self
10/10
Exceptional
26 Oct 2022
Bruce
Wonderful staff. Perfect location. Totally happy.
10/10
Exceptional
24 Oct 2022
Irzio
Great views service and location
Leisure Family
10/10
Exceptional
05 Sep 2022
Carlos
Very nice hotel, located in a shopping center. Te beds are very comfortable and the bathroom is excellent. The only issue is that the hotel does not have a restaurant and uses one located in the shopping center
Leisure Family
8/10
Excellent
23 Aug 2022
julian
Too dark. No light in changing room. Why call it a mini bar when all it has is coke, water and Red Bull? Staff were brilliant though.
Leisure Partner
8/10
Excellent
12 May 2022
mauricio
Very convenient location and very nice staff but the room service was not working as advertised on Expedia.
Leisure Family
8/10
Excellent
01 Mar 2022
Jose
Las habitaciones del hotel son excepcionales, con agradables detalles y un diseño único. La ubicación del hotel es privilegiada, con excelentes restaurantes cerca y un agradable vecindario. Hay dos temas por los cuales no califico con el máximo la experiencia: No tiene estacionamiento ni restaurante.
El estacionamiento pertenece al centro comercial donde está ubicado pero podría tener algún tipo de convenio para quienes se hospeden en el hotel.
Al no tener restaurante, para el desayuno es necesario salir del hotel y pasar al centro comercial.
Leisure Partner
8/10
Excellent
17 Jan 2022
Verified traveler
It's a great place to just sleep.
Self
10/10
Exceptional
15 Nov 2021
Verified traveler

Recommended

Great hotel.
Paid parking
Partner
10/10
Exceptional
02 Nov 2021
Christian

Very nice

Very Cool Hotel
Business Family
8/10
Excellent
26 Feb 2020
Richard

Slippery Shower Beware

The floors in the shower are absolutely dangerous, they are extremely slippery unfit for a shower. They need some sort of rubber mat and signage alerting you to how slippery they are.
Partner
10/10
Exceptional
10 Aug 2019
Verified traveler
Great location next to shops and restaurants. Loved the design and comfort of the room. amazing bed !!
Business Self
10/10
Exceptional
10 Jul 2019
miguel

GREAT!!

Muy buen hotel, el cuarto super amplio, moderno, muy comodo y agradable.El hotel esta dentro de una plaza con buenas tiendas, cafes y cine, ademas de cerca de muy buenos restaurants. todo excelente.
10/10
Exceptional
16 May 2019
Verified traveler
It was very cozy, and brand new! I really loved it. Definitely I would come back and recommend to others.
Friends_and_family Family
8/10
Excellent
07 May 2019
Verified traveler

Nice stay in Vitacura (Santiago de Chile)

Nice modern hotel embedded in a high end shopping mall
Partner
10/10
Exceptional
16 Jul 2026
William Alexander
Todo bien durante mi hospedaje
10/10
Exceptional
29 Jun 2026
Vippsi
Tuvimos una muy buena estadía. Habitación amplia, cómoda, con una linda vista. El restaurante que está en el Hotel es buenísimo.
Partner
10/10
Exceptional
07 May 2026
ANDREA
Hall piccola ma le camere sono da suite
10/10
Exceptional
06 May 2026
Jainner
Desayuno muy rico pero poca variedad
Self
10/10
Exceptional
29 Apr 2026
Leticia
Hotel excelente e a localização perfeita!
4/10
Poor
28 Apr 2026
MOISES
La habitacion Olia cada dia palomitas del multicine cercano. Es incomprensible. No hay ninguna ventana que se pudiera abrir para aerear. No corresponde en absoluto al nivel de un NH Collection. Recomiendo sin dudar el otro NN Collection de Costanera Center.
Self
6/10
Pleasant
09 Apr 2026
Marco
La infraestructura y servicios son inferiores a los habituales en NH Collection.
Family_with_children
10/10
Exceptional
22 Mar 2026
Claudia
Muy amables en recepción!
Los que amamos a nuestras mascotas nos gusta que las consideren y mimen, y este hotel cumplió totalmente.
Pet
8/10
Excellent
19 Feb 2026
Joo hee
Quarto limpo, amplo e bem decorado
Friends_and_family Family
10/10
Exceptional
08 Jan 2026
Eduardo
Quarto bastante espaçoso e limpo
Partner
2/10
Poor
15 Nov 2025
MONICA PATRICIA
No respetaron la habitación selecccionada, no funcionaba el aire acondicionado, fue muy mala noche por el calor.
Me pidieron escribir al gerente… quien por cierto no respondió.
Leisure Family
10/10
Exceptional
12 Nov 2025
ARMANDO EMMANUEL
Ok
Partner
8/10
Excellent
31 Oct 2025
Rocio
Nada
Partner
6/10
Pleasant
27 Oct 2025
Poul
Ingen morgenmad
Business

Location & surroundings

NH Collection Santiago Casacostanera
Nueva Costanera 3900, Santiago, Chile

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NH Collection Santiago Casacostanera

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