Name: Director Vitacura
Address: Avenida Vitacura 3600, Santiago, 7630457, CL

10/10

Exceptional

18 Jul 2026

Max

P

8/10

Excellent

15 Jul 2026

jose

muy atentos grata estadia

Self

10/10

Exceptional

13 Jun 2026

MARCO

Todo bien excelente el servicio

8/10

Excellent

21 Apr 2026

Philip R.

Property dated. Walls are thin.

Self

8/10

Excellent

21 Mar 2026

Patricio

El personal de primer nivel la propiedad necesita mantenerse

Partner

10/10

Exceptional

27 Feb 2026

NELSON

EXCELENTE

Friends_and_family Family

10/10

Exceptional

09 Feb 2026

Carole

Perfect

Friends_and_family Family

10/10

Exceptional

09 Feb 2026

Carole

Perfect

Friends_and_family Family

8/10

Excellent

06 Jan 2026

Maria Ines

Had to wait at check-in after booking through Expedia, as the hotel had not received the information through the system.
The hotel is overall pleasant; could use some upgrades, as changing the room doors and including streaming services instead of cable TV.
Would recommend.

10/10

Exceptional

23 Dec 2025

Tania

Good

Leisure Family

10/10

Exceptional

06 Nov 2025

Maria

Friendly staff, great location

Leisure Friends

10/10

Exceptional

24 Oct 2025

Eduardo

Great

10/10

Exceptional

22 Oct 2025

Peter

Used uber

Friends_and_family Family

10/10

Exceptional

29 Sep 2025

Pamela

1

10/10

Exceptional

22 Sep 2025

Edmundo

Really good hotel; staff was superbly efficient. Great food at the restaurant with top service. Perhaps the only issue I had was the rather low water pressure in the shower, which was deemed as ok by the maintenance crew

Friends_and_family Family

10/10

Exceptional

05 Sep 2025

HUGO RENATO

Flawless hotel. Breakfast was plentiful and varied. I would recommend it without hesitation.

Business Self

8/10

Excellent

11 Aug 2025

natalia

Very classic nice hotel. Spacious and clean room. Staff very friendly . Restaurant has amazing dishes. The only thing it could be improved is that the heater makes a little noise at night.

Business

10/10

Exceptional

26 Jun 2025

Lindsay

Fine hotel in a great location

A very tidy property in a great location.
Spacious rooms and helpful staff.

Partner

8/10

Excellent

17 Jun 2025

Debra

Great hotel but it had some construction noise

Leisure Family

10/10

Exceptional

26 May 2025

Andres

Excelente!!! Altamente recomendable por el estado de sus instalaciones, la comodidad y su ubicación.

10/10

Exceptional

23 May 2025

Agustín Julio

Everything was great

Leisure Family

10/10

Exceptional

20 Apr 2025

Federico

Recomendable!

Es la segunda vez que me hospedo en el hotel, sumamente recomendable, habitaciones muy cómodas, buen estacionamiento, muy buena zona, tranquila y accesible. Restaurante muy recomendable, y desayuno también muy bueno con amplias variedades. Recomendable!

Friends_and_family Family

10/10

Exceptional

31 Jan 2025

GUSTAVO

Me gustó y si volvería.

Business Self

10/10

Exceptional

25 Jan 2025

Maria

Pretty much all the people who works at this hotel are so nice and accommodating…the hotel is in a great neighborhood, close to a beautiful park, restaurants walk in distance and the hotel has a wonderful restaurant with a fabulous breakfast!!! not to mention parking and a pool!!!

Friends_and_family Family

10/10

Exceptional

20 Jan 2025

Maria

weekend in Santiago

The hotel is very well located and the room is appropriately priced
The breakfast was very good and the service was excellent

Friends_and_family Family

10/10

Exceptional

09 Jan 2025

Alfonso

I liked the location

Family

10/10

Exceptional

26 Dec 2024

Melanie

Hotel Director was a great stay and affordable! Vitacura is a nice area to stay- lots of food options and shopping walkable from hotel. Only negative feedback is that the AC wasn't very strong, and there was loud banging in the morning (could have been construction). The staff were amazing- shout out to Gonzalo for going above and beyond for us!

8/10

Excellent

23 Dec 2024

Maximo

Property is good. Certainly not a 5 star property but a good one. Good value for the money.

Leisure Self

8/10

Excellent

13 Dec 2024

Joaquin

Excellent stay

I had an excellent stay at Hotel Director in Santiago Vitacura during my recent business trip. The location was perfect—within walking distance to the offices I was visiting and surrounded by a beautiful, peaceful neighborhood, businesses and restaurants. The gym was well-equipped, and I appreciated having it available during my stay. The food at the hotel was delicious, and the staff was incredibly friendly and attentive, making the experience even better. I highly recommend this hotel for anyone traveling for business or leisure in Santiago.

Business

8/10

Excellent

05 Dec 2024

Mabel

It was good ñ

Business

8/10

Excellent

05 Dec 2024

Philip R.

Perfect location

Leisure Self

8/10

Excellent

27 Nov 2024

Silvia

Great location, close to excellent restaurants, shops, and parks— great little pool at back of hotel. Clean rooms. A bit loud on tenth floor due to repairs on 11th.

Leisure Partner

10/10

Exceptional

29 Sep 2024

Catherine

Excellent value for money. May look a bit dated but everything it works
Saw other reviews re traffic noise we have stayed twice now and experienced no noise either inside or out
Will be first choice for return to Santiago

Leisure Partner

10/10

Exceptional

31 Jul 2024

Bryce

NA

6/10

Pleasant

27 Jun 2024

Roxana

I really like the staff. Mei, Miguel abd everyone is really nice. I think I got an old room and it could be improved. Its convenient for short stays as the area is really nice. Hopefully they can remodel all the rooms to make sure it’s a 4 star hotel

Leisure Family

8/10

Excellent

05 May 2024

Efren

Nice place

Leisure Family

8/10

Excellent

24 Mar 2024

Jorge

In general good, just needs a little updating of rugs furniture

Business_and_leisure Self

8/10

Excellent

29 Feb 2024

Regina

Comfortable in Vitacura

This hotel has everything you need and is in an excellent location which feels very safe and is walkable. The hotel feels a bit “tired” which is offset by the reasonable cost. Staff are very friendly and helpful.

Self

6/10

Pleasant

24 Feb 2024

Patty

The rooms are a little dated especially the bathrooms. The staff and service were great. Friendly front desk and front doorman. Breakfast was decent. I also like the surroundings of the hotel. Walking distance to a lot of restaurants. We wallked to a supermarket Jumbo, they have super fresh fruits and lots of choices of beers at a very good price.

Leisure Friends

6/10

Pleasant

20 Feb 2024

Rosalie

I did not like the loud music which played seemingly everywhere and it was very noisy in the evening due to the open patio.

Leisure Self

10/10

Exceptional

01 Jan 2024

Linsea

Well worth the price! We were pleasantly surprised by how nice the hotel was. & the breakfast was amazing! Would absolutely go back.

Leisure

8/10

Excellent

04 Dec 2023

Anthony

Great stay, would recommend

Business_and_leisure Partner

8/10

Excellent

29 Nov 2023

Philip R.

Excellent location. Great breakfast

Leisure Self

10/10

Exceptional

28 Nov 2023

Marco

I stayed at Hotel Director in November of 2023 (Thanksgiving week) and I absolutely loved it. The staff are friendly, helpful and many speak English, the bar serves great drinks, the location is central to everything in Vitacura- so many restaurants that after a week I couldn’t try them all. Everything is walkable. The rooms are quite spacious and clean. The gym was clean and had free weights, a flat bench, elliptical and treadmill- all were always clean and functional. The outdoor space was nice, and although I didn’t use the pool it looked clean each time I passed it.

I highly recommend this place and I will be coming back to stay here on my next trip to Santiago. What you get for the price is incomparable.

Leisure Self

6/10

Pleasant

23 Sep 2023

Kristin

The hotel itself is nice and located in a good neighborhood. However, the staff is not very good. When there was a problem with my room they told me they fixed it, but they had not. When I complained about it again they chose to harp on how I complained and didn't want to deal with the problem until I went down to the front desk myself. They need to train their staff on how to provide better customer service.

Leisure Partner

8/10

Excellent

16 Feb 2023

Luis Aristides

Friendly people. Excellent breakfast and room was good.

Leisure Partner

8/10

Excellent

24 Jan 2023

Fe

Good hotel

The staff at the front desk are very helpful

Partner

10/10

Exceptional

15 Dec 2022

Gonzalo

Room space was excellent, besides being very clean and comfortable

Business Self

10/10

Exceptional

04 Oct 2022

Jorge

Large room

The room was spacious with couch, table and windows that opened

Self

6/10

Pleasant

23 Sep 2022

erick

I think the reception is priority in a hotel environment, smiling ,been gentle and friendly is essential, that I didn’t feel, everything else was perfect except for that, anyway I’ll recommend the hotel, I hope the management will address that , again reception is the face of the hotel

Business_and_leisure Family

10/10

Exceptional

11 Mar 2021

Verified traveler

비타쿠라에 위치한 강추 호텔

칠레에서 코로나 시국에 출국 전 지냈던 호텔입니다. 체크아웃 이후에 공항에서 시간 보내기도 걱정되는데 호텔에서 무려 오후 6시까지 그냥 방을 쓰게 해줬습니다. 위치도 산티아고 부촌 비타쿠라지역이라 주변에 맛집도 많고 산책하기도 좋아요. 조용하고 쾌적하게 지내기에 좋습니다. 시내 힐튼에서도 지내봤지만 가성비 뿐 아니라 여러모로 강력히 추천합니다.

Friends_and_family Family

10/10

Exceptional

05 Feb 2020

Tom

Excellent breakfast buffet. Staff helpful.

Partner

4/10

Poor

28 Jan 2020

Dorca

No view. No water available other than bottles at the bar. No coffee/tea available in the lobby. Unfriendly reception staff. No help with luggage in the lobby. Traveled with my 90 year old father, lobby staff did not offer help with the luggage.

Friends_and_family Family

10/10

Exceptional

27 Nov 2019

Verified traveler

Boutique style hotel in an excellent location. Friendly staff, great breakfast, quiet, and pleasant

Friends_and_family Partner

8/10

Excellent

17 Nov 2019

Derek

Welcoming refuge

A welcome refuge during severe political upheaval. The staff were ver helpful with safety advice. They tried to do everything they could to make me feel comfortable

Self

10/10

Exceptional

28 Oct 2019

Verified traveler

I really enjoyed my stay at Hotel Director. The breakfasts are excellent and the staff are really nice.

Business Self

8/10

Excellent

25 Oct 2019

Verified traveler

The food in the restaurant is very good and compare well with outside restaurants. Service people are very friendly.

What need attention is room AC which was out of order and has been like that at least during the winter. Now, on spring AC is required.

Friends_and_family Family

10/10

Exceptional

11 Oct 2019

Mariana

It was an awesome stay! Great location friendly staff!

Friends_and_family Family

10/10

Exceptional

02 Oct 2019

Tatiana

Very good experience

Excellent location, nice breakfast and everybody is very helpful

Friends_and_family Family

10/10

Exceptional

24 Aug 2019

Cristiano

Very nice stay

Very nice 5 days stay! Big rooms with comfortable beds and pillows.
Great hotel, very well located!

Business

8/10

Excellent

14 Aug 2019

Verified traveler

Very nice hotel, excellent area and very good amenities

Business Self

10/10

Exceptional

15 Mar 2019

Alejandro

All good, quiet location. A Church near by as well as good places to have dinner within walking distance

Business

8/10

Excellent

12 Jan 2019

Verified traveler

Very comfortable and close to some amazing food

Very comfy hotel in upscale Vitacura. Very close to a whole bunch of amazing restaurants.

The hotel is nice, modern and spacious and the room was excellent.

Only minor annoyance is the pool opening hours - from 10am to 8pm - means we missed it when we stayed despite it being one of the main reasons we booked this hotel in the first place

Partner

10/10

Exceptional

23 Nov 2018

Daniel

Nice rooms. Good breakfast. Friendly staff.

10/10

Exceptional

13 Aug 2018

Freddy

Nice hotel located in a safe neigbor.

8/10

Excellent

28 Jul 2018

Joseph

Chilling in Chile

Service by hotel staff was really great. They arranged trips and tours for us at short notice. The hotel is in a nice residential area but quite far from the main tourist area. There is a large supermarket and a good variety of restaurants close by. Breakfast at the hotel is very basic so was rather disappointing. Would recommend the hotel if you don't mind being a bit further out.

Family

10/10

Exceptional

09 Jul 2018

Monica

Excellent service

8/10

Excellent

10 Jun 2018

J

Comfortable but older hotel

This is a comfortable but older hotel near ECLAC, ILO and other UN offices. It is smaller and a bit cheaper than the newer Atton Hotel. The rooms are fairly large and comfortable. The breakfast is fine.

8/10

Excellent

22 Mar 2018

Adam

Service could be a bit better (took severe attempts to have a room service menu delivered to my room as they didn’t believe me when I said I couldn’t find it) but overall it was a good hotel in a good location.

10/10

Exceptional

18 Feb 2018

Max

Excellent Location and Parking

We came to visit family and enjoy the area, this location is amazing it has safe parking which always seemed to be ample below the hotel in a sub level garage. It was gated. The staff was always very helpful and attentive. The hotel is clean and nicely laid out. Although it was 90-95 degrees each day the pool was still a little cold. The breakfast is excellent and plentiful. We will definitely stay here next time. We traveled with two children (my 4yr old and 1yr old) a crib was brought up immediately and room was great with a fridge.

10/10

Exceptional

10 Jan 2018

Mayra

Very nice neighborhood

Good food and restaurants close to the hotel
Safe location in Santiago de Chile. The Hotel staff was really nice and helpful with us

10/10

Exceptional

18 Dec 2017

Benjamin

Rooms are massive

We had a great stay. Very large rooms makes family stays more enjoyable. The breakfast is also very good.

Family

10/10

Exceptional

08 Dec 2017

Derionne

Great hotel

I stayed for 5 days at this hotel in November. It was excellent. The hotel is clean and the staff is very friendly. I highly recommend this hotel if you are ever looking for a place to stay in the Santiago area.

10/10

Exceptional

28 Nov 2017

Rajesh

Excellent stay

We had a great time in Chile and our experience with the Hotel Director was very good. The room was spacious, very clean and the staff were very good except for one receptionist. The hotel is located in a good neighborhood and very near to lots of restaurants and public transportation. The breakfast and the food at the hotel restaurant was very good.

Family

10/10

Exceptional

03 Oct 2017

WILLIAM

Great hotel for business travel.

Perfect for the business traveller. great staff, reasonably priced, good bed and delicious breakfast

10/10

Exceptional

19 Feb 2017

Caliornian

Nice hotel close to everything

Very pleasant 2-day stay in February 2017. Walking distance to good restaurants, cafes and parks. Short taxi ride from shopping and malls. Very friendly staff who speak English. Extensive breakfast buffet, good dinner. Large and comfortable, quiet rooms, in residential neighborhood.

10/10

Exceptional

18 Feb 2017

Verified traveler

Great stay and amazing staff!

We had a great time in Santiago, Chile at the Hotel Director Vitacura. The location is great. It is located in a chic, trendy and very cool neighbourhood. We had a little problem with our toddler getting sick and the staff was absolutely amazing. They were all genuinely concerned for her. They went out of their way to make us feel comfortable. Everyone from top management to the staff was so sweet and caring. We unfortunately had to cut our trip short because she was sick but we will definitely be back. We highly recommend this hotel.

Family

10/10

Exceptional

09 Feb 2017

beanie

Great hotel in the heart of Vitcura

Have stayed here many times and have had good experiences each time.

8/10

Excellent

02 Apr 2016

Konda

Nice hotel in quite neighborhood. Lots of good restaurants nearby.

10/10

Exceptional

24 Feb 2016

Stephen

Nice local hotel in Vitacura suburb.

I stayed here on business for 2 weeks. It is locally run, and has a nice personal feel. I requested an espresso coffee with my breakfast the first day, and they bought me a cup every day during my stay free of charge. Laundry service was efficient and good value (the housemaid hung my clean shirts in the wardrobe). The Wi Fi worked well, and unlike most hotels in Santiago was free and available in the room and the rest of the hotel. There are good restaurants and supermarkets close by. It is not in the business area, but easy to locate and a pleasant walk to the Costanera Centre. I will stay there again on my next trip.

8/10

Excellent

11 Feb 2016

Verified traveler

If an effort toward sustainability the room only had electricity while you were in it. As soon as you come into the room there is a small receptacle into which you slipped your magnetic key. (Our son-in-law told us about this right before we returned to the room.) It took several hours for the room to cool down to our comfort level. Apparently this is somewhat common in Chile, but it certainly came as a surprise to us.

8/10

Excellent

10 Aug 2015

Verified traveler

Good Option !

Geat service for the owners, clean and quiet.
Little bit far away form the downtown that create some difficuties becaus ethe tours does not pick you in the hotels, sometimes you need to walk very earlier to a closes point. But is fear to say that the owners helps a lot with this issues.. Somethimes they personally take you to the closes points.

Family

8/10

Excellent

18 Jul 2015

noriko

nice hotel for business stay

The small gym is downstairs - a bit dark and boring. the room - the TV was placed right above the desk so one cannot use both at the same time. In the second day, the cleaning crew left a piece of paper (flight reservation of another guest) in my room and forgot to leave a small washcloth in the bathroom. Other than that, the hotel was nice and comfortable, and the hotel and restaurant staff were nice and friendly and I would stay there again.

10/10

Exceptional

02 Jun 2015

Verified traveler

excellent hotel for a business trip. Great location, great facilities

8/10

Excellent

24 Feb 2015

Miguel

Nice hotel in uptown Santiago.

Nice hotel with ok rooms. Staff was comprehensive and treated us great. Rooms could be a little bit better wall painting or closet a little deteriorated).

6/10

Pleasant

31 Jan 2015

YA-LIN

Service has to improve

A nice location but need a better service

10/10

Exceptional

19 Oct 2014

Debbie

Great Hotel with nice restaurants close by

Hotel was clean and well located. 10 minute walk to the subway and 20 minutes to a mall.

8/10

Excellent

31 Jul 2014

Verified traveler

Just one night with a very good experience. The room is very comfortable and location is good, although a little far form metro. The staff! They are rude!

8/10

Excellent

20 Jul 2014

Levin

Good location...value for money!

The management and staff were extremely helpful in organising airport transfers and making my stay comfortable.

8/10

Excellent

27 Jun 2014

Verified traveler

Excellent

It was very good. It near CEPAL. The rooms was very cleaned. The hotel provide a breakfast as part the hosting. The room service is very poor. Only I have two principal ítems in the Menu. When I ask about the restaurant, they give me a brochure of food for delivery. It was good for me.

10/10

Exceptional

13 Mar 2014

Joanne

Fantastic hotel with huge rooms in nice safe area

I loved this hotel especially the huge room and the fantastic pool area in a lovely garden setting. This was my second stay in Santiago and it was perfect for relaxing before a long flight home. It also has a very good restaurant and the staff were all fantastic. I can't recommend it highly enough!

6/10

Pleasant

19 Jan 2014

Tristan

OK Hotels for Families

The upside: surround by banks (either side and immediately to the front); a 5 minute walk along Avenida Vitacura to the east and you will find good restaurants, a very large supermarket and a pharmacy. Walk west along Avenida Vitacura and you will find two pharmacies with about everything that you would need. A nice quiet area where a quick 5 minute taxi ride will take you to the local medical district. A 15 minute taxi ride in good traffic will get you to either the largest mall in South America or to Parque Arauco, another equally good mall with great dining out facilities.

The downside: The floors were thin; we had a family of about 5 staying above us and being quite energetic; they were generally running about until midnight and every footstep was heard. We didn't complain as we were mostly up until that time anyway, but for anyone planning to sleep....
My wife worked in hotel administration for several years and said that the hotel qualifies more as an \"Express\" rather than a full hotel. There were several things that we noted that were not typical of a hotel, for example the breakfast buffet would be cleared away while people were still eating, and the waiters would come out and start preparing their own breakfast while guests were still present.
My general impression was that the hotel was understaffed. Cleanliness in general was good, however there was a plastic cover off a razor that sat in a corner of the bathroom floor for the entire time that we were there.

10/10

Exceptional

16 Jan 2014

Varoa

Very comfortable family room, good value for money

This clean, modern hotel was our luxurious treat at the end of a family camping holiday. The hotel is located in an up-market residential area quite a long way from the centre but within walking distance of the Costanera centre and on public transport routes. It is an easy 20 minute drive to the airport. Our family room was spacious and comfortable with a view of the Andes. We appreciated that wifi, parking and a copious buffet breakfast were included in the price. The restaurant is better than average for a hotel. We'd certainly recommend this hotel to others.

8/10

Excellent

25 Aug 2013

Verified traveler

Not much to comment my stay was very brief, stayed there only to sleep some hours after a long trip and before meetings.

10/10

Exceptional

16 Aug 2013

Karina

Excellent hotel near restaurants, pleasant walks

Excellent hotel for families who want to know Santiago, it accommodations are pleasant. The area is nice and safe, where you can walk and find nice restaurants, places to enjoy a nice moment. Groceries and pharmacy's crossing the street.

Family

8/10

Excellent

31 Mar 2013

Christian

Conveniently located

Great location, renewed comfortable rooms, no charge for wifi internet, overall great experince.

8/10

Excellent

24 Mar 2013

DB

Classic Mahogany comfort

2nd time at Plaza Sanfrancisco. I do like being in the centre of the city. The only detracting factor that takes away from my stay here (and the last time) is that there is terrible internet connections in the rooms. This could be a separate category on Trip Advisor because in the last year I have stayed in England, France, Belgium, Argentina and Chile. The internet varies in all these countries from excellent to 'just like snail mail'. Hotel Sanfrancisco is closer to the latter.

8/10

Excellent

14 Mar 2013

T Morrison

Excellent,we will stay there again.

10/10

Exceptional

19 Feb 2013

Verified traveler

The hotel staff was awesome! Breakfast in the morning was wonderful! I would definately stay there again.

Family

10/10

Exceptional

23 Jan 2013

Verified traveler

WOW - What a Nice Place!

Looked at the reviews in Trip Adviser, and they were spot-on! 3 rooms for one night ... we were treated like we were regulars! GREAT location, GREAT staff, GREAT rooms and best of all ... a GREAT PRICE. They also don't overcharge for the mini-bar ... almost cheaper than room service! Great breakfast ... all in all, we couldn't have been happier.