45 by Director

Chile , Santiago de Chile
SANTIAGO DE CHILE, Carmencita 45 Las Condes
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100 reviews shown

8/10

Excellent

16 Feb 2026

Maria-Laura

Great!

10/10

Exceptional

04 Feb 2026

Andrew

We stayed here 2 times (before and after a side trip to Rapa Nui / Easter Island) and were able to leave excess luggage with the hotel while we were travelling between the 1st and 2nd hotel stays. Room was clean, comfortable and quiet - we booked a Suite - and we ate breakfast outside the hotel. The area around the hotel felt safe and quiet, and the MUT (Mercado Urbana Tobalaba) is walkable and includes a great food court in the basement.

Partner

10/10

Exceptional

03 Jan 2026

Andrew James

Modern boutique hotel in a quiet and convenient location for exploring Santiago. We paid to include breakfast, but we shouldn’t have done so - the buffet was very limited and does not cater to allergens and intolerances. Better to get breakfast across the street at Brekkie, or another cafe. Easy walking to nearby malls and shops, and easy to order an Uber to anywhere further afield. Remember to pre-order your Uber if you have a really early flight from SCL.

Partner

8/10

Excellent

19 Dec 2025

Andrew James

Hotel location is great - walkable to MUT or to the Costanera Centre, both of which have good shopping and food. Our Suite was clean and comfortable - we noticed the size of standard rooms as we walked down the corridor and they looked cramped; I’d stay here again BUT wouldn’t book anything less than a Suite (which comes with a small sofa/couch). The room was good apart from the bathroom sink which was tiny with a huge tap, so you could wash your hands but it was hard to clean your teeth without spitting toothpaste all over the tap or countertop. Room included a mini-fridge. Breakfast was a simple buffet with limited selection. In hindsight. I should not have paid extra to include the hotel breakfast, but should have eaten out. There’s a place called “brekkie” almost opposite the hotel, or a great gluten-free place called “VOP” about 6 minutes walk away - both were way better value than the hotel breakfast.
DO NOT PAY for your room (when you check in) in CLP cash or on a debit card because they add tax - pay when you book through Hotels.com, or at check-in by USD Cash or Credit Card only (not CLP cash or any Debit Card).
Just to repeat, we would stay here again BUT in a Suite, and would not pay the extra for breakfast, but would eat elsewhere.

Partner

10/10

Exceptional

24 Nov 2025

José

Yes, and the bathroom plumbing excelente! Personnel

10/10

Exceptional

30 Oct 2025

Jamie

Staff was very helpful and room was great!

4/10

Poor

27 Oct 2025

Rahul

Room climate controlled by front desk!

10/10

Exceptional

19 Oct 2025

Holger

Great location and superb nearby ammenities

Business_and_leisure Partner

10/10

Exceptional

18 Oct 2025

Norka

Very clean, safe, staff very nice, the breakfast is not worth it tough, plenty of good bakeries around

Business

8/10

Excellent

01 Oct 2025

Rodrigo

Easy going, great for a short stop

Business Partner

8/10

Excellent

26 Aug 2025

Verified traveler

Spacious decent basic

Nice place. Spacious room. Could not check in even one second early despite arriving at 8am. Treadmill broken in gym.

Partner

10/10

Exceptional

03 Aug 2025

Cassandra

Great Location!

The rooms are small but very comfortable. The staff was excellent and the room was really clean with the housekeeping staff doing a noticeably exceptional job. The area was safe and convenient to the Metro and there were many good restaurants nearby. As a solo female traveller, I would highly recommend this location.

Business

6/10

Pleasant

03 Jul 2025

Paulina Andrea

They told me that I would get a bottle of prosecco with my stay which I didn’t get (there wasn’t in the room where they said it would be. Also because I didn’t have the paper with my entry to the county they wanted to charge me 19% additional taxes. That is not disclosed anywhere.

Business Self

10/10

Exceptional

02 May 2025

Paul

The rooms were comfortable, and staff was helpful.

Leisure Self

8/10

Excellent

15 Apr 2025

DANIEL

Great Location

Great Location.

Business

10/10

Exceptional

09 Apr 2025

BURCU

The hotel is very nicely located in a nice area. The only downside was the extra charge for the coffee capsules, which is extremely odd. That should come as a courtesy. All else was good

Business

6/10

Pleasant

09 Mar 2025

Sergio

The stay was fine except for some few details about the room cleanliness

Leisure Partner

8/10

Excellent

10 Feb 2025

Michelle

Area hotel was located in was very safe and walkable, breakfast was decent, staff were friendly especially breakfast staff. Thanks to all of them from the Scottish couple! Felt the room was a bit small but very ell decorted.

A plug in the sink and a magnifying mirror in the bathroom would be good. Air conditioner was quite noisy. I was disappointed I had to pay for coffee that I had in the room, I would have thought that would be free...

Leisure Partner

10/10

Exceptional

10 Feb 2025

Sergio

Great location and friendly staff

Business_and_leisure Partner

8/10

Excellent

19 Jan 2025

Norka

Wonderful Staff , too hot in the penthouse

Wonderful Staff and location, however during the summer dont book the penthouse , the AC is not strong enough and it is controlled by the front desk . Good value for your money

Business

8/10

Excellent

07 Jan 2025

Javier

El recepcionista redondeó el valor del pago con tarjeta de credito sin siquiera consultarlo a la hora de pagar el impuesto. Lo que corresponde es que cobre el valor exacto y no un valor mayor y redondo

Leisure Self

8/10

Excellent

01 Jan 2025

Ryan

Great location in Santiago! Not the biggest rooms but the bed is comfortable and the entire hotel is clean.

Self

8/10

Excellent

10 Nov 2024

myriam

Very comfortable small room. It was extremely convenient for me since I was going to an event in the area. Lower price than most comparable hotel on that side of town.
Only not so good, the bathroom is tiny, although clean .

Leisure Self

4/10

Poor

04 Oct 2024

Steven

No good if you have a problem with your room

Our 1st night was a bad experience. You are provided with an iPad to control the room. Unfortunately ours did not work which meant the blackout curtain could not be lowered & the air conditioning did not work in the bedroom (booked the penthouse). Informed reception but after several hours they were unable to resolve the problem or move us to another room. We asked for a refund so we could move to another hotel. They advised as we booked via hotels.com we would need to contact them. Hotels.com were unable to assist that night. Therefore we had to sleep in a room with significant light & no air. In the morning we asked for an update but they knew nothing of the problems. We left it with them to resolve & went out for the day. Returning in the afternoon nothing had been resolved. Finally the lady at reception intervened & moved us to another room. This was 24 hours after we checked in. However no compensation for the previous night. The remaining 3 nights in the new room was excellent. So this place is good to stay as long as you don’t have any problems as they are useless in solving and understanding the problem

Partner

10/10

Exceptional

31 Jul 2024

MANUEL

Great location, nice room, clean

Business Self

8/10

Excellent

14 Jun 2024

Amr

very conveniently located

Business Family

10/10

Exceptional

16 May 2024

Mauricio

Este es un hotel tres estrellas muy bueno muy cerca del costanera Center conveniente la ubicación es lo mejor

Business Self

8/10

Excellent

05 May 2024

Jorge Alberto

Modern hotel

All is ok

Business

10/10

Exceptional

19 Apr 2024

Ricardo

Eduardo at the front desk was excellent: knowledgeable, friendly and very helpful!

This is a nice hotel in an Excellent location - close to everything.

Business Self

8/10

Excellent

25 Mar 2024

Louise

The area is very convenient. There are a lot of dinning options.

Business_and_leisure

10/10

Exceptional

15 Mar 2024

Laura

Very clean, good amenities, helpful staff

Leisure Family

4/10

Poor

07 Feb 2024

Jhon Jairo

Pequeño y muchos cabellos de mujer largos y un lavamanos que más bien parecía de juguete y te cobran en IVA cuando te vas a ir del hotel, eso es desagradable ya que uno está acostumbrado a pagar todo en la reserva.

8/10

Excellent

04 Feb 2024

Joen

Would stay again

Had a really enjoyable stay. Very clean and comfortable room. Great, quiet location. My only critique is the staff can be more friendlier. The gentleman that checked me in and out, could polish his customer service skills.

Self

8/10

Excellent

23 Jan 2024

Stephen

I was expecting the VIP amenity and also at least free water, like at other hotels, but I got charged for all of it...not good. :(

Business Partner

10/10

Exceptional

26 Nov 2023

Mary

We stayed in the Penthouse suite and it was great! The staff was extremely helpful and spoke English. We really enjoyed our stay at 45 by Director!

Partner

8/10

Excellent

17 Nov 2023

James

The property was close to more expensive hotels and their amenities, but was substantially cheaper than those places.

Business Self

10/10

Exceptional

04 Oct 2023

David

Everything was incredible from the moment I arrived. Patricia made me feel immediately at home. The hotel room was clean and the bar in the lobby had phenomenal service and drinks. This was one of the best hotel experiences I have ever had! I only wish i could have stayed longer. 10/10 :)

Leisure Partner

10/10

Exceptional

04 Sep 2023

Yolanda

Love it

Business

8/10

Excellent

02 Sep 2023

Norka

Good value

This hotel is truly worth the value for money, in general, the front desk personnel is friendly and welcoming with a few exceptions. Gold membership is sometimes acknowledge sometimes it is not. In general, this is a wonderful hotel with excellent services and location. I recommended.

Friends_and_family Family

8/10

Excellent

24 May 2023

Flavio

Although the rooms are small, the hotel location is great and area is safe.

8/10

Excellent

26 Apr 2023

Landon

Diamond quality hotel

This is an amazing hotel to stay at! The rooms are spotless with and the service is fantastic.

I recommend everyone who is looking for an high quality hotel at amazing rates!

I’m coming back again for business and will rebook again.

Business

6/10

Pleasant

14 Apr 2023

Luisa

Small and nozy room. The hotel was empty and didn’t get the room upgrade

Leisure Friends

10/10

Exceptional

08 Apr 2023

Verified traveler

*****

Wonderful service and beautiful accommodations. Go to place if we return to the Los Condes area

Friends_and_family Family

8/10

Excellent

31 Mar 2023

Adriana

Super clean and very good value for money super nice neighborhood

Leisure Partner

8/10

Excellent

01 Mar 2023

Verified traveler

A great value

This is a great little hotel. Very new and shiny still. The room was small but it was comfortable and had everything I needed. Perfect for one person and two people might do okay too. Good breakfast and friendly employees.

Business

10/10

Exceptional

22 Feb 2023

Ernesto

Great Hotel!

Leisure Self

10/10

Exceptional

17 Feb 2023

James

Great location, neat hotel

We are very pleased with this hotel, great location and very cozy, our room was small but very contemporary and filled our needs; the two queen beds room us bigger. From the time we got to the hotel until our departure, everyone was very helpful and nice. Starting from front desk Adrian, Cristina; and at the restaurant, breakfast was very good and enough options, Jackeline was very kind and super nice. We stayed an extra night and we will come back in a near future for sure.

Partner

10/10

Exceptional

16 Jan 2023

Adir

The employees are awesome and room was beautifully decorated with all the amenities including Top of the LineNespresso coffee machine

10/10

Exceptional

19 Nov 2022

Norka

A wonderful place away from home

Wonderful hotel , very nice staff, helpful and very kind. Highly recommend it

Business Partner

8/10

Excellent

17 Nov 2022

Zhanae

Very good breakfast and helpful restaurant staff. The room was a bit small, but very clean and tidy. I would definitely stay there again.

Leisure Partner

10/10

Exceptional

07 Nov 2022

Thomas

Awesome hotel and great discount

Business Self

8/10

Excellent

06 Nov 2022

MARIANA

Small rooms but remodeled. Nice shower
Coffee in the room had an extra charge
Great location

Leisure Partner

8/10

Excellent

29 Oct 2022

Thomas

Very basic breakfast

Business Self

6/10

Pleasant

14 Oct 2022

Adan

Very tiny room, loudly during nights (there is a bar in 1st floor). Terrible view (Expedia price). No an option for a business trip.

Business Self

10/10

Exceptional

16 Jul 2022

Jorge

fantastic restaurant

Good location, recently remodeled, and a fantastic restaurant.

Self

10/10

Exceptional

29 Jun 2022

Lisseth

Podría ser mejor

Pocas opciones de desayuno. El hotel excelente, la gente de limpieza excelente, la gente de servicio muy muy descortés.

Business

8/10

Excellent

26 Jun 2022

Ashley

The hotel was generally nice and clean.

My only complaints are that the shower took long to heat up and never got warm enough, and the bottles of shampoo/soap were almost empty when we arrived. (since they don't give individual bottles). There were also parties that were loud almost every night that could be heard. And I did run out of toilet paper the last day since we didn't want room service/cleaning and they only provided one roll.

However staff were nice and the rooms were modern.

Business_and_leisure Partner

10/10

Exceptional

09 Jun 2022

Prabhjot

Cosy room, has all the basics needed for a business trip. Check-in/out was fast. At two blocks there are plenty of eating options and a good night life.

Business Self

10/10

Exceptional

27 Feb 2020

Verified traveler

Excellent hotel and service. Suitable for business trips or holiday. The location was convenient,insfrastructure nicely renovated and staff was helpful and provided great service. I would definitely come again.

Business

8/10

Excellent

14 Dec 2019

Verified traveler

Great location, staff very friendly ans supportive.

Leisure Family

8/10

Excellent

18 Nov 2019

Mark

Great business option

Great location and great facilities.
Highly recommend if you are looking for a comfortable boutique hotel.

Business

8/10

Excellent

14 Sep 2019

Verified traveler

Wonderfully recently refurbished hotel in Santiago. Definitely recommend.

Business

10/10

Exceptional

16 Aug 2019

Verified traveler

Walking distance to the Costanera Center, parks and many good eating choices, yet it was just a block in on a quiet street away from a lot of the commotion a big city brings. The hotel was recently remodeled so everything was pristine.

Leisure Family

10/10

Exceptional

13 Mar 2017

esther

the airconditioning was very poor.

Family

8/10

Excellent

28 Feb 2017

Mauricio

Very nice location, comfortable anconvenient

To fix: more time at breakfast 10AM on a weekend and on relax days is no enough. Second thing is agreement with a pool provider or build a pool . I love the candies and the fruit on the front desk and the location is very convenient

10/10

Exceptional

23 Feb 2017

charry

Excellent choice near metro & Costanera centre

I only stayed 1 night so only used the breakfast which was more than adequate. My room was very spacious and comfortable. Nice bedding, soft bed and fluffy pillows. Tea & coffee making facilities in the room were very welcome. Bathroom was clean, well laid out and lots of fluffy towels & toiletries. I would say it was a better choice than more expensive hotels in this area. Easy walk to Tobalaba metro and the Costanera centre.

8/10

Excellent

05 Feb 2017

Verified traveler

Nice hotel with excellent location\n

Good 4 Star quality hotel with very helpful staff and excellent location.

10/10

Exceptional

10 Jan 2017

John

Great hotel central to cafes, restaurants and shop

We stayed here for a week on holiday and enjoyed the local area. The local pizza place (Tirimasu) is excellent, and always crowded. PF Changs has opened and there are several Starbucks. There is an Applebees but unfortunately it is terrible. Paul's and Eric Kayser are also excellent.

10/10

Exceptional

31 Oct 2016

Vikram

Excellent

It was value for money and good hotel quite impressed

8/10

Excellent

16 Sep 2016

Richard

Very clean and quiet hotel.

Very nice Hotel but I wished it had a microwave and freezer in the fridge.

10/10

Exceptional

07 Aug 2016

Nice family hotel

El Golf is a wealthy area, clean street and close to the biggest shopping mall. Excellent breakfast. Our room is a suite, nice for a family of 4. Only wish they put one bed to the outside room for kids.

10/10

Exceptional

18 Mar 2016

Norberto

Great location, convenient to restaurants, transep

Excellent, staff very helpful. Plan on returning in future trip

8/10

Excellent

09 Mar 2016

Cathy

A small hotel very clean and safe. A large room with a sitting area and small kitchenette. The staff were extremely helpful at all times.

10/10

Exceptional

07 Mar 2016

Howard M

A pleasant stay.

The staff was courteous, knowledgeable, accommodating, arranged a ride with their car to the Mall and then to the airport. Nothing but HIGH marks for everything. Thanks, Howard and Julie Gunter

Partner

10/10

Exceptional

11 Oct 2015

Verified traveler

Great hotel

Enjoyed our stay. Great accommodations. We were given a very large room with a living and dining area. Hotel looks new, very clean and comfortable. Great location. Staff friendly. Breakfast was good.

Family

10/10

Exceptional

23 Aug 2015

Verified traveler

FABULOUS HOTEL BY THE W

Great hotel abd very well known in chile!! LOVED IT!!!

10/10

Exceptional

04 Aug 2015

Verified traveler

Perfect Location

Walking distance to everything

10/10

Exceptional

12 Apr 2015

Maria

Good place to stay!

Very central location. Friendly, helpful, courteous staff. This is our second stay at this hotel & would return again.

Partner

10/10

Exceptional

03 Mar 2015

Verified traveler

Worth the money for a bit of relaxation.

Shocked at the quality of the room and staff (in a good way). Extremely roomy suite with excellent quality. Front-end service was most excellent and in an extremely convenient location (right next to the subway!)

Partner

8/10

Excellent

19 Jan 2015

Alex

Nice hotel, very good ubication

It´s a very good and recommendable hotel.
Close to many good restaurantes and near the sub way station.

8/10

Excellent

19 Dec 2014

David

Excellent location close to restaurants and Metro.

I stayed at this hotel for 16 days. It is oriented for business travelers more than tourists or family groups. The hotel staff showed at all times dedication and effort to satisfy our needs.

8/10

Excellent

24 Nov 2014

Verified traveler

clean

In all a nice room, very clean any tidy and very well situated for business needs in the Las Condes district. However, I must comment that the staff in the reception do need a course in customer services, and I would urge you not the use the taxi service. I did use it, and the taxi driver dropped me off in the car park making me walk and drag my cases to the terminal building (not nice in 30 degree heat). Turns out he wasn’t fully licensed so he did not want to drop me at the door in case he was stopped and checked – cheeky man even tried to tell me he had no change to give me for my fare (until I pointed out that he had cash in his dashboard!

Overall though, there’s nothing bad I can say about the hotel and it’s cleanliness so I would go there again – just I would book my own taxi!

10/10

Exceptional

03 Sep 2014

Great hotel, good location for business trip

Spacious, comfortable rooms. Breakfast buffet was good. Overall very pleased, and I would definitely recommend and return to this hotel.

8/10

Excellent

14 Aug 2014

Jorge

Good Hotel

Very good attention. The breakfast is ok. The room is confortable and clean, with a nice distribution

10/10

Exceptional

02 Jan 2014

John

Great place to stay

Everything about this hotel was very satisfactory!

Family

8/10

Excellent

09 Oct 2013

mpl

Convenient \"no/frills\" Business Accomodation

The hotel is very conveniently located at the heart of El Golf, within walking distance of most of my meetings. The accomodation was ok and met standards but not outstanding.

8/10

Excellent

25 Aug 2013

JWS

Comfortable hotel in an excellent neighborhood

This a very comfortable hotel in a nice (but not typical) neighborhood in Santiago, Chile. There are good restaurants nearby. The room was great but the breakfast was only o.k.

10/10

Exceptional

24 Aug 2013

OVERMIND

Excellent choice for a very affordable price.

The location of the hotel is very good, near Apoquindo avenue and Plaza Peru, with many restaurants within walking distance. It is also relatively close to Ski Total in Omnium mall, if you want to go skiing.

6/10

Pleasant

28 Jul 2013

Leo

Just ok

It is ok, but you can find better hotels in the area at same or lower price. Service was ok, well located.

10/10

Exceptional

15 Jun 2013

Verified traveler

really solid hotel

Everything was good. The breakfast was a bit simple, but all good.

8/10

Excellent

01 May 2013

Verified traveler

Decent business choice

Nice hotel. Decent location in Vitacura, near a metro and quite a few decent restaurants. Staff were helpful, and rooms were huge and comfortable. Breakfast decent and overall everything was enjoyable.

10/10

Exceptional

05 Feb 2013

Fred

A Strong Recommendation Is Deserved

The location is excellent! Access to the Metro one block! Friendly staff, fantastic rooms, very decent breakfast. Best experience in terms of hotel that we have had for a very long time.

10/10

Exceptional

17 Dec 2012

YVazquez

honesty

Grateful

The brooch of my very expensive gold bracelet became undone,
Fell in the lobby, I didn’t noticed until the young lady at the desk called my room. I came down to the best sight of the day. My bracelet, something my mother had given me 25 years ago
A very grateful guest

4/10

Poor

16 May 2012

Verified traveler

Good please but not so good

Nice place with lack of real interest for costumer.

8/10

Excellent

17 Apr 2011

thomas

director suites, great base in Santiago

very convenient, quiet and safe location, loads of good restaurants in easy walking distance, close to el golf subway station, the staff were lovely and very helpful and attentive, the public areas are a little tired but are in the process of renovation, our suite was very spacious and comfortable, free wifi in public areas but not in rooms

8/10

Excellent

08 Oct 2009

Tracy

Great Location in Santiago!

The Director Suites is located in a cool area with tons of bars and places to eat. You can walk safely to most places. And, the tour bus is close by...which is another bonus!

10/10

Exceptional

12 May 2009

Clem

Really Liked El Director Santiago

Boutique hotel - great location, walk to almost anything - restaurants, subways, etc safe area at night - kind of like staying at your uncle's relatives house in Chile - staff are long term employees and really want you to have a great stay. We had a big room on the 6th floor. We recommend it although if you are looking for a cookie cutter Holiday Inn - Marriott - etc this hotel will disappoint you -except in your wallet :).

10/10

Exceptional

10 Mar 2026

Bernardo

Sim

10/10

Exceptional

27 Feb 2026

Marcos

Quarto espetacular, espaçoso, bem decorado, excelente banho e cortesias que te fazem sentir especial. Região linda, moderna, com tudo que precisar em volta. Voltaria sempre que possível.

Self

8/10

Excellent

23 Feb 2026

Renato

Quabomrto