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Holiday Inn - The niu, Keg Hamburg Ost

Hamburg · Germany

Brauhausstrasse, 44 5View location

8.4/10Excellent435 Reviews
Cleanliness8.6/108.6
Service8.4/108.4
Comfort8.4/108.4
Condition8.6/108.6
Neighborhood8.0/108.0
Amenities8.2/108.2
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn - The niu, Keg Hamburg Ost

'Experience rustic charm blended with modern amenities at Holiday Inn - the niu Keg Hamburg Ost. Located in the central Wandsbek district, our hotel offers 117 uniquely designed rooms across three categories. The design combines industrial chic with Nordic elegance and shipping motifs, a nod to Hamburg's brewing history.

Each room features smart TVs, integrated sound systems, USB ports, and free high-speed WiFi. Business travelers can work in their rooms or our Living Lobby, a combined co-working space, 24-hour bar, and social area. Families will appreciate the children's play area with games and a football table.

Enjoy optional breakfast and 24-hour reception service. Cots and extra beds are available upon request. '

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With a stay at Holiday Inn - the niu, Keg Hamburg Ost by IHG in Hamburg (Wandsbek), you'll be within a 10-minute drive of Miniatur Wunderland and Hamburg Messe and Congress. This hotel is 4.2 mi (6.8 km) from Elbe Philharmonic Hall and 4.6 mi (7.5 km) from Reeperbahn.

Make yourself at home in one of the 116 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include laptop-compatible safes, housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in GreenSign Hotel Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 21.00 per person
    • Self parking fee: EUR 15 per day
    • Pet fee: EUR 25 per pet, per night
    • Service animals are exempt from fees
    • Early check-in fee: EUR 15 (subject to availability)
    • Late check-out fee: EUR 15 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Wandsbek Quaree 0.5 km / 0.3 mi
Horner Rennbahn 2.4 km / 1.5 mi
Mundsburg Center 2.7 km / 1.7 mi
Marienkrankenhaus 3.1 km / 1.9 mi
Alster Lakes 3.4 km / 2.1 mi
Kampnagel 3.6 km / 2.2 mi
Stadtpark 3.8 km / 2.3 mi
Helmut Schmidt University 3.8 km / 2.4 mi
Schauspielhaus 4.7 km / 2.9 mi
City Nord 4.8 km / 3 mi
Hamburger Kunsthalle 4.9 km / 3 mi
Inner Alster Lake 4.9 km / 3.1 mi
Moenckebergstrasse 5 km / 3.1 mi
Chilehaus 5.3 km / 3.3 mi
Markthalle Hamburg 5.4 km / 3.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 117
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • GreenSign Hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Holiday Inn - The niu, Keg Hamburg Ost

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUM • 1 Bedroom • 25 m²DBT.PI
    Double or Twin PREMIUMPhoto unavailable2 photos

    Holiday Inn - The niu, Keg Hamburg Ost

    Double or Twin PREMIUM

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI

    Room amenities

    • Pay movies
    • Bathroom
    • Plug adaptor
    • Hairdryer
    • Safe
    • Wi-fi
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Holiday Inn - The niu, Keg Hamburg Ost

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Holiday Inn - The niu, Keg Hamburg Ost

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 20 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable2 photos

    Holiday Inn - The niu, Keg Hamburg Ost

    DOUBLE QUEEN SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Plug adaptor
    • Pay movies
    • Bathroom
    • Hairdryer
    • Safe
    • Wi-fi
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn - The niu, Keg Hamburg Ost

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI-1

    Photos are not available for this room type.

    Holiday Inn - The niu, Keg Hamburg Ost

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 20 m²DBT.ST
    Double or Twin STANDARDPhoto unavailable2 photos

    Holiday Inn - The niu, Keg Hamburg Ost

    Double or Twin STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Pay movies
    • Bathroom
    • Hairdryer
    • Safe
    • Wi-fi
    • Cot on demand
    • Plug adaptor

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI-1

    Photos are not available for this room type.

    Holiday Inn - The niu, Keg Hamburg Ost

    Double or Twin PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 20 m²DBL.QN-1
    DOUBLE QUEEN SIZE BEDPhoto unavailable2 photos

    Holiday Inn - The niu, Keg Hamburg Ost

    DOUBLE QUEEN SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM QUEEN BEDDOUBLE • PREMIUM QUEEN BED • 1 Bedroom • 26 m²DBL.PI-QN
    DOUBLE PREMIUM QUEEN BEDPhoto unavailable2 photos

    Holiday Inn - The niu, Keg Hamburg Ost

    DOUBLE PREMIUM QUEEN BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-QN

    Room amenities

    • Bathroom
    • Hairdryer
    • Safe
    • Wi-fi
    • Cot on demand
    • Pay movies
    • Plug adaptor

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Holiday Inn - The niu, Keg Hamburg Ost

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUM • 1 Bedroom • 25 m²DBL.PI
    DOUBLE PREMIUMPhoto unavailable2 photos

    Holiday Inn - The niu, Keg Hamburg Ost

    DOUBLE PREMIUM

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM PREMIUM QUEEN BEDFAMILY ROOM • PREMIUM QUEEN BED • 1 Bedroom • 20 m²FAM.PI-QN
    FAMILY ROOM PREMIUM QUEEN BEDPhoto unavailable2 photos

    Holiday Inn - The niu, Keg Hamburg Ost

    FAMILY ROOM PREMIUM QUEEN BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.PI-QN

    Room amenities

    • Pay movies
    • Cot on demand
    • Wi-fi
    • Safe
    • Hairdryer
    • Bathroom
    • Plug adaptor

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn - The niu, Keg Hamburg Ost

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 1 Bedroom • 27 m²DBL.H6-QN
    DOUBLE Accessible-Queen Size BedPhoto unavailable2 photos

    Holiday Inn - The niu, Keg Hamburg Ost

    DOUBLE Accessible-Queen Size Bed

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Room amenities

    • Safe
    • Hairdryer
    • Bathroom
    • Plug adaptor
    • Pay movies
    • Cot on demand
    • Wi-fi
    • Disability-friendly bathroom
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-2

    Photos are not available for this room type.

    Holiday Inn - The niu, Keg Hamburg Ost

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM PREMIUMFAMILY ROOM • PREMIUMFAM.PI

    Photos are not available for this room type.

    Holiday Inn - The niu, Keg Hamburg Ost

    FAMILY ROOM PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Holiday Inn - The niu, Keg Hamburg Ost

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIUMSINGLE • PREMIUMSGL.PI

    Photos are not available for this room type.

    Holiday Inn - The niu, Keg Hamburg Ost

    SINGLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn - The niu, Keg Hamburg Ost

8.4
Excellent
435 Reviews
Cleanliness
8.6 /10
Service
8.4 /10
Comfort
8.4 /10
Condition
8.6 /10
Neighborhood
8.0 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
07 Jul 2026
John
Convenient location close to S-bahn and U-bahn stations; very clean and fresh; helpful, friendly staff.
Friends
6/10
Pleasant
05 May 2026
James
The lighting in the room was bad and there was no place to use a computer even though the room had space for a small desk.
Friends_and_family Family
8/10
Excellent
26 Mar 2026
HOOMAN
Room clean, good breakfast… overall good short stay experience
Self
10/10
Exceptional
27 Jan 2026
Stephanie
Nice hotel easy to find near the subway stations , would have liked a bottle of water in the room.
6/10
Pleasant
09 Dec 2025
Yasmeen
Room was decent, mattress was very comfortable The double bed was two singles joined together which was a bit annoying.
The male staff were really friendly. Not a bad stay at all. Very close to lidles and other shops
Partner
10/10
Exceptional
23 Aug 2025
Samantha
Staff very friendly and helpful,room cleaned towel changed when requested .
Location excellent Lidl opposite hotel ,turn left out of hotel to high street alots of shops underground station and bus station.
Made our stay worthwhile .
Leisure Partner
8/10
Excellent
07 Aug 2025
Lynell
I would use this again as I was just after a bed and a bathroom.
6/10
Pleasant
28 Jul 2025
Itoro
It's in a nice location. However, there was so much sand on my floor, suggesting it wasn't cleaned before checking in.

I complained to the reception on my first day, and nothing was done. It was so frustrating to step on sand in the room.

On the second day, I met a cleaner in the hallway, who was helpful and helped me clean the floor.

More so, it was so embarrassing when a staff member came directly into the toilet without a knock while I was naked, using the toilet.

I think they have a lot of work to do to improve.
Business_and_leisure Self
4/10
Poor
03 Oct 2024
Rende
The staff was really bad attitude
Business
2/10
Poor
25 Sep 2024
Nikol
You should change the receptionist very bad bad management terrible
Business Partner
8/10
Excellent
31 Aug 2024
Carolina
I loved the elevator car for the parking lot.
10/10
Exceptional
15 Apr 2024
Thomas
A safe (24 hrs reception, card required to access elevator and side doors) & clean Hotel in a quiet area. Public Transport S-BAHN, U-BAHN and BUS in walking distance, same for shopping malls and restaurants within minutes on foot. Offers free parking in separate Garage for guests arriving by car. Very friendly and helpful staff. Rooms are new with comfortable bed, noise absorbing triple glassed windows and spacious bathroom/shower.
Business Self
6/10
Pleasant
09 Dec 2023
Verified traveler
Good deal to provide a free drink cupon in return to not to request housekeeping.
Business
8/10
Excellent
11 Sep 2023
Brian

HOT

The Hotel was very nice except that the Air Conditioning could apparently not keep up in Room 317. The Sun hit the large glass windows every day and even though we keep the curtains closed it still got like an oven. The glass needs some reflective thermal film or something _ OR - the Air Conditioning needs to be able to be set to \"TURBO\". We had trouble sleeping due to the heat and could not stay in the Room at all during the day.
Business
8/10
Excellent
01 Sep 2023
Sarah
Good hotel with a nice breakfast. Easy to get to Hamburg’s main attractions and also very easy to get from/to the airport.
Rooms were a little too hot as AC didn’t seem to work quite well.
Leisure Partner
6/10
Pleasant
15 Aug 2023
Mukhtar
Location is nice, close to shopping. Room size is very small, limited parking space, bad air conditioning and washroom ventilation. Shower doors are worn out. Breakfast is pretty good. Staff at front desk did not address the concern of air conditioning in my rooms despite 2 times request and reminder.
Leisure Family
8/10
Excellent
27 Jul 2023
Kwan Wai
In a residential area with a lot of local shops.
Leisure Family
6/10
Pleasant
30 Jun 2023
Kayli

Too Hot to Sleep

The room was clean and bathroom was a good size. It is within walking distance to restaurants and shops. While we were there the AC was broken and the room was miserably hot so we got very little sleep. They didn’t tell us before we checked in about it or even offer any water. There are no phones in the rooms - if you need anything or have a question you have to go own to reception. If you are bringing a car, the lots are very tight and we got stuck a few times because of a delivery truck blocking the entrance/exit and the traffic on the car lift.
Partner
6/10
Pleasant
25 Jun 2023
nina
A hotel is acceptable for a one-night stay if you don't have any other options. The transportation links are very good, with a tube station only a 7-minute walk away. The room appeared clean at first, but we later discovered spider webs. The mood of the staff seems to depend on the weather. Some of them weren't particularly friendly, and if you don't speak German, it can be challenging as they don't speak much English.
Leisure Friends
10/10
Exceptional
11 Jul 2022
Mareke

good value for money

Nice hotel in the east of Hamburg. closely located to public transport, as well as paid parking at hotel.
Was able to check in early, which was nice.
Booked the middle category room, which was a good size.
Didn’t eat breakfast at the hotel, as i was out and about very early. only had a coffee in the morning.
the only thing a bit negative, even with the a/c on lowest setting, the room stayed quite warm, so slept with open window, which had the downside of smokesmell clming in from the smokersarea below the room
Self
10/10
Exceptional
21 Jun 2022
Simon
We liked the hotel very clean great bathoom and comfy bed. Breakfast was good. The area quiet but nice. Convenient for the airport and only 20 mins from centre of Hamburg. Liked the Van Graf outlet nearby got some great quality clothes at bargain prices.
Leisure Partner
8/10
Excellent
29 May 2022
KEVIN
Nice staff and convenient to transportation
Leisure Self
8/10
Excellent
15 Sep 2021
José Alexandre
Three days without cleaning

Self
10/10
Exceptional
24 Aug 2021
Hans

A perfect place for visiting Hamburg

We got a friendly reception, the staff was friendly and effective. The hotel is situated in a quiet yard, and although the rooms are rather small, they are well equipped and the bed is comfortable. The breakfast is varied and copious. The U- and S- bahns are just around the corner.
A perfect place to stay for visiting Hamburg
Friends_and_family Family
10/10
Exceptional
30 Jul 2021
Mark

Great hotel for tourists or business .Clean and f


Fantastic friendly staff at check in. Quick and informative.
Ready to help.
Breakfast was good. Even with corona restrictions with limited seating- nobody was left waiting. Tables cleared and cleaned straight away
5 min walk to metro from hotel.( travel card for up to 5 people for 1 day was about 12 euro)along the same street as the metro we’re a good variety of restaurants and stores
Would certainly stay here again
Friends_and_family Family
6/10
Pleasant
29 Jul 2021
Naqibullah
The personal was not friendly but hotel was clean
Friends_and_family Friends
10/10
Exceptional
29 Jul 2021
Christine

I will return

Perfect hotel, new, modern, clean...I had business in this neighborhood, but it's also not far to the city center. My go to hotel for Hamburg.
Business
10/10
Exceptional
28 Jul 2021
Christine

Great new and modern hotel

Great hotel, very new and modern, nice staff, great rooms. My preferred hotel in this neighborhood. The floor could have been cleaner, but that's all. Everything else was perfect.
Self
10/10
Exceptional
05 Jun 2021
Verified traveler
Great hotel close to a lot of stores. Easy check in and very friendly staff.
Partner
10/10
Exceptional
27 Oct 2020
Verified traveler

Very nice hotel

The area is not really central, but I chose to be there for business reasons. It is 4 S-Bahn stops to the city center and also very close to the airport.
The hotel is new and has a modern design - keg themed - and I really enjoyed my room. Great shower and nice bathroom, very functional.
I really liked my room and would come back in a heartbeat.
It is in the middle between two S-Bahn stops, buses and U-Bahn are nearby.
Food and shopping facilities are within minutes.
Staff was very nice, the hotel very clean.
Business Self
8/10
Excellent
12 Aug 2020
Anniina
The hotel is well connected with both U-bahn, S-bahn and busses. There are also plenty of restaurants and grocery stores nearby. The comfort of the room was good. Due to Covid there was no breakfast buffet, the breakfast box was the same every day, but better than nothing! The reception staff was not so motivated and some of them did not speak English.
Partner
10/10
Exceptional
02 Feb 2020
Verified traveler
Modern, smart, pleasant staff, good breakfast, environmental
Business Self
8/10
Excellent
19 Jul 2026
Sandra
Sehr gut gelegen, um mit den öffentlichen Verkehrsmitteln Hamburg zu erkunden. Es stehen Parkplätze zu akzeptablen Preisen zu Verfügung, nur das Einparken in der Tiefgarage erfordert ein klein wenig Übung. Insgesamt eine entspannte Atmosphäre in einem typischen NIU Hotel.
Partner
6/10
Pleasant
19 Jul 2026
Henrik
Ok værelse, men træt og lidt gnaven receptionist ved ankomst
Partner
8/10
Excellent
07 Jul 2026
Adam
Prisvärt och strategiskt bra intill kollektivtrafik! Färschst!
Friends_and_family Friends
6/10
Pleasant
22 Jun 2026
andreas
The location is what is it, if you don’t know Hamburg…think twice before booking. If you’re just looking for a place to stay on your way south or north you need to understand it will take you 10-15 minutes at best to get in our out the the autobahn. Rooms are ok and so is the breakfast. Only complaint is that the aircon is not covering the entire room, and not covering the main bed, we had over 30 degrees in the room despite AirCon on max
Friends_and_family Family
8/10
Excellent
07 Jun 2026
Torsten
Für eine Nacht okay!
Partner
10/10
Exceptional
27 May 2026
Christina
Sehr ruhig Hotel, guter Service, zentrale Lage. Mir hats super gefallen!
Self
4/10
Poor
25 May 2026
Aaron
Zimmer und Bett waren in Ordnung. Leider funktioniert die Klimaanlage kaum. An dem Tag waren es 28 Grad draußen und das Zimmer war trotz maximaler Klimaanlage Stufe viel zu warm. Für meine schwangere Frau war es nicht auszuhalten und wir mussten einen Tag früher abreisen, da sie nicht schlafen konnte. Ich denke es sagt genug aus, wenn wir freiwillig eine Nacht + bezahltem Frühstück früher abreisen…

An sich tolles Hotel aber bei heißen Sommertagen absolut nicht zu empfehlen.
Partner
6/10
Pleasant
24 May 2026
Jari
Huone siisti, mutta ilmastoinnissa jotain ongelmia, koska ei eroa tasoissa -3 ja +3 välillä.
Hyvä aamiainen.
Friends_and_family Family
4/10
Poor
22 May 2026
Ashraful
Leider entsprach mein Aufenthalt nicht ganz dem Standard, den ich sonst von IHG- bzw. NIU-Hotels kenne. Das Hotel hat aus meiner Sicht vor allem bei Sauberkeit, Organisation und Service noch Verbesserungspotenzial.

Im Badezimmer gab es sichtbare Mängel bei der Sauberkeit. Besonders unangenehm war, dass in der Ecke der Dusche Schimmel zu sehen war. Gerade im Bad erwarte ich in einem Hotel eine deutlich gründlichere Reinigung.

Das Frühstück an sich war sehr gut. Leider war die Organisation im Frühstücksraum nicht immer optimal: Teilweise fehlten Besteck oder eine Schale für Essensreste. Außerdem waren einige Teller bzw. Schüsseln nicht richtig sauber, sodass man erst nach sauberen Sachen suchen musste.

An der Rezeption hätte ich mir zudem etwas mehr Freundlichkeit und eine positivere Ausstrahlung gewünscht. Insgesamt hat das Hotel Potenzial, war für mich im Vergleich zu anderen IHG- bzw. NIU-Hotels aber leider etwas schwächer.
Family
8/10
Excellent
15 May 2026
Viola
Zimmer nicht sauber
Self
2/10
Poor
10 May 2026
Gökhan
Für 150€ die Nacht erwarte ich mindestens einen Hilton Standard!
Self
6/10
Pleasant
02 May 2026
Christian
Väldigt varmt på rummet, tror inte ac:n fungerade.
Friends_and_family Family
10/10
Exceptional
19 Apr 2026
Joris
Perfect room, good price. Everyting fine.
Self
10/10
Exceptional
16 Apr 2026
Björk
Super venligt og servicemindet personale, god seng og roligt miljø
Self
10/10
Exceptional
06 Apr 2026
Nasir ahmed
Nice
Partner
8/10
Excellent
05 Apr 2026
Daniël
Clean room, nice breakfast and great pillows
Family_with_children
6/10
Pleasant
04 Apr 2026
ali Riza
Konum iyi değildi odalar resimler ile çok alakası yoktu kahvaltı ve Restutant iyidi
Friends_and_family Friends
8/10
Excellent
02 Apr 2026
Anne-Marie
super god morgenmad, og meget venligt personale om morgenen.
Aften personalet, er langt mindre imødekommende.
Det ville være dejligt om hotellet ville lave airconditionen på værelse 205, den støjer som bare pokker, så den havde vi slukket, når vi var på værelset
6/10
Pleasant
23 Mar 2026
Jeanette
Extra seng umulig at sove i da den var i stykker og gled fra hinanden.
Partner
8/10
Excellent
20 Mar 2026
Oliver Achim Franz
Sauberes und gemütliches Zimmer, Frühstück war keine Offenbarung aber es war alles da was man braucht. Die Lage war sehr gut und das Zimmer sehr ruhig.
Partner
8/10
Excellent
10 Mar 2026
Jesper
Perfekt for 1 overnatning
Self
8/10
Excellent
01 Mar 2026
Nina
Das Personal an der Rezeption war freundlich, das Zimmer früh bezugsfertig und komfortabel ausgestattet. Das Bett war sehr bequem.
Self
10/10
Exceptional
22 Feb 2026
Miroslaw
Allt
Friends_and_family Family
10/10
Exceptional
21 Feb 2026
Nicole
Alle MA waren sehr nett und hilfsbereit!
Frisches Zimmer und Wasserkocher.
Frühstück Continental, lecker und sehr sauber. Gute Lage zur Messe und U Bahn.
10/10
Exceptional
11 Feb 2026
Akguen M.
Ja … leider war es im Zimmer zu Kalt… Lüftung / Heizung nich ausreichend… im Bad war es sehr angenehm warm. Sonst sehr schön undbruhig gelegen und ein sehr gute Frühstücks Buffet.
Business Partner
10/10
Exceptional
08 Feb 2026
Linda
Alles super sauber. Schnelle Anbindung zur Hamburger Innenstadt. Alles top. Netter Service an der Rezeption
Friends
10/10
Exceptional
08 Feb 2026
Roberto
Sauberes Hotel, zuvorkommendes Personal, sehr gutes Frühstück
8/10
Excellent
06 Feb 2026
Martinnasim
Staff’s good, service is good, location is good but room was a bit cold. Could not turn A/C to warm only cold air unfortunately. Good value for money and quiet hotel too.
Self
8/10
Excellent
25 Jan 2026
Simone
Die Zimmer waren modern und groß. Leider fehlte ein Kühlschrank und das Badezimmer war leider nicht richtig sauber gemacht worden. Das Frühstück hingegen war sehr gut. Auch das Preis-Leistungs-Verhältnis ist gut. Die Bahnhaltestelle, ein Discounter und ein Einkaufszentrum sind ganz n der Nähe. Leider ist ansonsten die Gegend sehr ungepflegt.
Leisure Family
10/10
Exceptional
18 Jan 2026
cristian
One of the best!!!
Self
8/10
Excellent
04 Jan 2026
Tammy
Check-in schnell und reibungslos. Das Zimmer klein und sauber
Partner
10/10
Exceptional
26 Dec 2025
Alexander
Schönes Zimmer, sehr sauber!
Leisure Self
10/10
Exceptional
25 Dec 2025
Tugba
Rigtig fine værelser og rene. Personalet var også rigtig søde.
Friends_and_family Family
10/10
Exceptional
20 Dec 2025
Vilhelm Asle
Bra frokost, hyggelige betjening
Self
8/10
Excellent
19 Dec 2025
Frank
Zimmer sehr gut
Personal gut
Self
4/10
Poor
16 Dec 2025
Buket
Der manglede parkeringer. Ellers var vores værelse god nok. Bedre end danske hoteller. Badeværelset var rent og flot, sengen var behagelig.
6/10
Pleasant
24 Nov 2025
Lauri
Palvelu hyvä ja sängyt mukavat. Huone oli kylmä, onneksi peitto oli lämmin.
Self
10/10
Exceptional
20 Nov 2025
Martin
Alles bestens!
Business Self
8/10
Excellent
06 Nov 2025
Peter
Tolles Frühstück, nettes Personal, weniger Schritte zur S-Bahn.
Für Städtereisende gutes Hotel.
Leisure Family
8/10
Excellent
03 Nov 2025
Volker
Frühstück war super, Zimmer und Personal ebenfalls. Musste einmal Zimmer wegen Stromausfall wechseln, aber da konnte niemand was für. Wechsel hat prima geklappt 👍
6/10
Pleasant
07 Oct 2025
shewfang

住宿體驗

沒有提供煮水壺,喝水較不方便,第2天未來倒垃圾及整理房間,第4天早上幫忙叫taxi未成功,空等待,第2天吃1F早餐,看到食物上有1隻蒼蠅飛來飛去,價錢偏貴,房間缺桌子等
Self
8/10
Excellent
19 Sep 2025
LARS KURT

Fint hotel med god beliggenhed

Fint hotel til prisen, centralt beliggende og med imødekommende personale.

Gode værelser i pæn stand
Partner
10/10
Exceptional
08 Sep 2025
Petra
Das Zimmer war sehr schön. Klein aber alles da was man braucht. Frühstück hatte auch sehr gute Auswahl. Das Personal war immer sehr freundlich und das gesamte Hotel ist sehr schön gestaltet.
Leisure Family
8/10
Excellent
28 Aug 2025
Nicole
Hier waren wir zum zweiten Mal, aber diesmal nur eine Nacht. Die Mitarbeiter sind freundlich und sehr hilfsbereit. Auch das Problem mit dem Zimmer (es roch stark nach Zigaretten) wurde sofort gelöst und wir bekommen ein anderes Zimmer.

Wenn wir wieder in Hamburg sind kommen wir wieder 😀
Leisure Partner
8/10
Excellent
23 Aug 2025
REMY

Pour le rapport qualité prix

Hôtel situé à 500 mètres du U et S Bahn permettant de se déplacer et visiter Hambourg sans difficultés. Le rapport qualité prix est bon, le petit déjeuner propose une variété de produits pour satisfaire tout le monde. Seul bémol le nettoyage des chambres pendant le séjour est bâclé.
Self
10/10
Exceptional
18 Aug 2025
Ruedi
Gerne wieder
Leisure Self
2/10
Poor
04 Aug 2025
Florian
Wir wurden bei der Ankunft sehr unfreundlich empfangen. Die Dame an der Rezeption gab keinerlei Informationen zum Standort des Parkplatzes oder zur Nutzung des Autofahrstuhls in die Tiefgarage. Auch zum Zimmer gab es keine Hinweise – auf Nachfrage wurde nur schroff „DA HINTEN“ geantwortet.

Im Zimmer war es extrem warm, da die Klimaanlage nicht funktionierte. Als wir dies meldeten, wurden wir herablassend behandelt und darauf hingewiesen, wir sollten sie “richtig einstellen”. Obwohl wir laut Anleitung alles korrekt gemacht hatten, kam weiterhin nur warme Luft. Ein Zimmerwechsel wurde abgelehnt – angeblich sei nichts frei – stattdessen sollte am nächsten Tag ein Techniker kommen.

In der Nacht mussten wir mit offenem Fenster schlafen, was wegen des Lärms von Straße und Zügen kaum möglich war. Am nächsten Abend war noch immer nichts repariert worden. Erst nach erneutem Nachhaken kam ein Mitarbeiter mit aufs Zimmer, bestätigte die defekte Anlage und bot schließlich einen Zimmerwechsel an. Die Kollegin reagierte dabei erneut patzig: „Dann sollen sie halt das Zimmer wechseln.“

Das neue Zimmer war dann kühl und ruhig – trotzdem war der Aufenthalt durch die durchweg unfreundlichen Mitarbeitenden und den mangelhaften Service stark getrübt. Ich werde dieses Hotel definitiv nicht noch einmal buchen.

Das Hotel ist grundsätzlich sehr schön eingerichtet, dennoch lässt die Sauberkeit zu wünschen übrig!
Leisure Family
4/10
Poor
04 Aug 2025
Karin
Die Belüftung ist ununterbrochen an und extrem laut, so dass man nicht schlafen kann.
Die Klimaanlage im Frühstücksraum ist ebenfalls sehr laut.
Leisure Partner
6/10
Pleasant
02 Aug 2025
Frederik
Insgesamt nur mittelmäßig. Obwohl es Recht neu ist sind in Zimmer Kleinigkeiten defekt gewesen, z.b. Steckdose die aus der Wand guckt oder ein Handtuchhalter der abfällt. Am Smart TV hat die Kopplung mit dem Handy nicht funktioniert, da die Funktion ausgestellt war. In der Umgebung stehen viele Gebäude leer, vorn an der Hauptstraße gibt es fast ausschließlich Imbiss- und Dönerbuden. Zimmer war ausreichend groß für eine Nacht, beim nächsten Mal würde ich aber ein anderes Hotel vorziehen
Leisure Self
8/10
Excellent
27 Jul 2025
Kristina
.
Business_and_leisure Partner
8/10
Excellent
11 Jul 2025
Sobiha
Gut
8/10
Excellent
19 May 2025
Shirin
Ruhiges Hotel, nahe der U/S-Bahn, nettes Personal, sandiger Fußboden, ansonsten ok.
10/10
Exceptional
12 May 2025
Verified traveler

Schönes Hotel

Alles super, gute Anbindung an die Innenstadt, gutes Frühstück und gute Zimmer.
Restaurants und Einkaufsmöglichkeiten in der Nähe.
Partner
8/10
Excellent
18 Apr 2025
Jasmin
Es hat alles soweit gepasst, das Frühstück hatte eine super Auswahl! Das Personal war sehr freundlich. Leider war das Wasser zum Duschen für mich zu kalt....
Family
8/10
Excellent
09 Apr 2025
Anja
Ein unfreundlicher Empfang war es nicht. Die Mitarbeiterin war völlig emotionslos. Nach einer komplizierten Anreise hätten wir uns diesen Standard-Spruch gewünscht: hatten Sie eine gute Anreise und herzlich willkommen. Dann erholen Sie sich gut. O.ä. Zimmer ok, Bett bequem. Bad sauber.
Leisure Partner
8/10
Excellent
02 Mar 2025
Sarah

God beliggenhed

Tæt på indkøb, der er en Lidl lige overfor hotellet. Gåafstand til togstationen og mange spisesteder. Ca. 15 gang til et shopping center med H&M, C&A, Only, Jack & Jones, Rossmann osv. Hotellets parkering koster EUR 15 pr. døgn.
Savnede et køleskab på værelset. Dårlig og billig sæbe som var til hår og krop, meget parfumeret.
Friends_and_family Family
8/10
Excellent
09 Feb 2025
Dirk
Haben uns das Hotel fürs nächste Mal gemwrkt
Leisure Family
8/10
Excellent
29 Jan 2025
Jörg
Ich komme gerne wieder!
6/10
Pleasant
05 Jan 2025
Sabrina
Zimmer sehr gut. Parkmöglichkeiten viel zu eng für etwas größere Autos. Personal beim putzen sehr laut!
Leisure Friends
4/10
Poor
22 Dec 2024
Nico
Die Türen sind immer so laut zugeknallt. Dauerhafte Störung. Schrecklich.
Leisure Partner
8/10
Excellent
20 Dec 2024
Michael
Nice rooms
10/10
Exceptional
03 Dec 2024
Larissa
Gut gelegenes Hotel, zwei U u S Bahn und BusStationen in wenigen Minuten zu erreichen. Das Frühstück hat eine schöne u köstliche Auswahl. Die Zimmer sind sehr ruhig.
Business Self
4/10
Poor
18 Nov 2024
Yvonne
Beim Check in musste ich ewig warten bis der LKW wegfuhr, damit ich parken konnte. Beim Check in gab es keinerlei Info und parken musste ich total beengt. Keiner erwähnte den PKW Fahrstuhl, oder ab wann es Frühstück gab. Hinten im Eck jeden Morgen macht eine blonde Dame lautstark täglich ihre Video Calls, in Ruhe frühstücken ist nicht. Die Dame gehört sogar zum Haus. Mein Zimmer war eisig kalt und ich habe gefroren. Es war recht sauber, bis auf viele Fremde Haare, was ich nicht so toll finde. An der Bar habe ich einen doppelten Whiskey bestellt, aber es wurden mir 2 Drinks stattdessen abgerechnet. Morgens um 6 hat mich dann ein zusammen mit dem ganzen Hotel ein Feueralarm aus dem Bett geholt. Eine Entschuldigung - Fehlanzeige! Das Auschecken war ebenfalls ne Katastrophe und ich habe bis jetzt keine Rechnung erhalten, die inhaltlich korrekt ist. Dieses Hotel kann ich definitiv nicht weiterempfehlen!!!
Business Self
8/10
Excellent
20 Oct 2024
Nevroz
Kein Doppel Bett zwei Einzelbetten
Leisure Partner
2/10
Poor
18 Oct 2024
Verified traveler

Einmal und nie wieder dieses Hotel

Mitten im Oktober mit einer Außentemperatur von 8 Grad sollte man meinen dass die Heizung funktioniert, allerdings war das hier nicht der Fall trotz Nachfragen und Beschwerden dann am Ende hat sich in den 3-tägigen Aufenthalt auch nichts daran geändert, man könnte jetzt auch noch über die unmotivierten Mitarbeiter herziehen aber ich gebe lieber denen die Schuld die Verantwortung tragen und das ist schließlich das Management, also macht euren verdammten Job, bezahlt die Menschen anständig und bildet sie richtig aus dann wäre der Gast auch nicht stinksauer.
Business
10/10
Exceptional
09 Oct 2024
MARIANA

Ótima escolha

Hotel super bonitinho, próximo a estação de metrô, afastado do centro (na medida certa) mas próximo para chegar de metrô. Café da manhã com bastante opção, staff super bem preparado para orientar e dar dicas. Adoramos.
Friends_and_family Family
8/10
Excellent
28 Sep 2024
Karin
Sauberes, modernes und gepflegtes Zimmer. Wunderbares Bett. Wie eine Art Luftpolster. Der Körper wurde gut entlastet. Die Kaffeespezialitäten beim Frühstück waren vom Geschmack optimal. Schönes Frühstücksgeschirr. Aufmerksame und freundliche Frühstücksangestellte. Ungezwungene Atmosphäre.
10/10
Exceptional
25 Sep 2024
Verified traveler

Friendly and respectful

The stuffs were super friendly and were super helpful as well !
Self

Location & surroundings

Holiday Inn - The niu, Keg Hamburg Ost
Brauhausstrasse, 44 5, Hamburg, Germany

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Holiday Inn - The niu, Keg Hamburg Ost

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