Holiday Inn Express San Antonio N-Riverwalk Area

United States , San Antonio - TX
SAN ANTONIO, 120 Camaron Street
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100 reviews shown

10/10

Exceptional

26 Apr 2026

Noraima

Clean room, breakfast, convenient location

Family_with_children

10/10

Exceptional

26 Apr 2026

James

Breakfast was good and lots of seating. Fresh coffee and kind staff.
Room was clean.

Self

10/10

Exceptional

24 Apr 2026

Rita

Staff is outstanding. Parking to unload not good for older guests. Cars parked everywhere in no parking zones. Room was nice and breakfast was great

10/10

Exceptional

23 Apr 2026

Luis

Clean and spacious king bed room

Partner

10/10

Exceptional

23 Apr 2026

ERICA

Awesomely

8/10

Excellent

22 Apr 2026

joanne

Nice place close to the river walk

Partner

10/10

Exceptional

22 Apr 2026

Gicel

The Lady at the Front Desk was Extremely Helpful! She was very understanding and went above and beyond to help us. Very Thankful for that!

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Michael

It was a great stay. Pretty close to the Riverwalk. Great History about the building.

Partner

8/10

Excellent

18 Apr 2026

Kim

rooms and property were clean. AC worked great. Only complaint there no vending machines and no water or drinks available to purchase other than bottles of Sprite had to walk to 7/11 to get water

Family

8/10

Excellent

15 Apr 2026

Don

Breakfast was decent, good cinnamon rolls and coffee. Room was clean and AC worked good

10/10

Exceptional

13 Apr 2026

Cynthia

Todo el hotel está muy bien

Partner

2/10

Poor

13 Apr 2026

Irene Michelle

The 1st front desk clerk was struggling to use the new system. We were given a dirty room. The next room had mold in the shower and the carpet had a mild odor. While the cleaning crew was polite, they did not speak English. Which made hard to explain what you needed done. Every day we had to have our keys reactivated. Several of the front desk clerks were unprofessional and tones were rude and or condescending. I asked for a bottle of water and was told it's for the paying customers. Like I didn't pay to stay there. I will NEVER use Holiday Inn Express again. Nor will I refer anyone else to this horrible hotel,.

Family

8/10

Excellent

12 Apr 2026

Melanie

After reading reviews, I was skeptical. However, parking was not an issue. Yes, you park behind the building, but there are sidewalks that are lighted. We saw very few unhoused people. Location is perfect. Walking distance to many restaurants and stores. Everything worked and was clean. Staff was very friendly. Will stay here again.

4/10

Poor

12 Apr 2026

Rosie

Clean room. Only thing toilet was not standard size! I’m short and it was still too low for my height!!! Ac needs updating!!! Staff was very nice! breakfast ok bananas were not fresh! The worst part is having to get a Parking tag to go in and out!!! Needs better parking situation! Unfortunately we will not stay at this location again!!!!

8/10

Excellent

11 Apr 2026

Janet

Room was clean but I will say that I was wanting better lighting. it was all ambient and lovely - but dang hard to put on makeup. My other hurdle was the parking situation. it's around the corner and to save some money you pay the hotel (as opposed at the lot gate) and use the hotel badge - borrowing it to get it (returning it immediately) and borrowing again to leave returning it immediately that means driving around the block because of the one way street - it's something you should be aware of

Friends_and_family Family

6/10

Pleasant

09 Apr 2026

Michael

Hair around in bathroom. Motel style ac in room. Bare minimum breakfast. It has devolved from Holiday Inn service to a typical Shyam property.

Self

10/10

Exceptional

08 Apr 2026

Javier

Good

Friends_and_family Friends

2/10

Poor

07 Apr 2026

Kris

First of all.. beware of the $20 a night for parking plus tax. Parking was extremely limited and only one handicap space. Small pool size of a 4 door sedan. It doesn’t have a gum and breakfast was limited. Only one elevator. The building used to be an old county jail. Staff did their jobs. It’s not the normal Holiday Inn Express experience.

Family

8/10

Excellent

07 Apr 2026

Shamir

Todo bien un poco de filtración del aire acondicionado pero nos cambiaron de habitación y listo

Friends

4/10

Poor

06 Apr 2026

Raidabel

La ubicacion del hotel es malo ay muchas dian bulantes,(perdonas que viven en la calle) el estacionamiento esta fuera del area del hotel. Y el precio me lo aumentaron cuando llegue. No me quede en el hotel, hice otra reservacion.

Family

8/10

Excellent

30 Mar 2026

Maria Kryztel

Parking is not free, they charge $20/day. Breakfast is good. Room is clean. It takes about 10-15 minutes walk to River Walk.

Family

4/10

Poor

30 Mar 2026

ELIZABETH

When we arrived we were given a room on the first floor that had a defective door—light streamed in from outside. I immediately went back to get it changed and there was no one at the desk or in the office. The next morning I saw a dead roach on the floor. We were able to move the next day and everything was fine but when we were trying to check out around 8:30 am, there was again no staff. We had to wait to check out to return a physical parking pass. I waited about 10 minutes for someone to return.

Family_with_children

4/10

Poor

29 Mar 2026

Ana

They didn’t have a real breakfast just cereal and milk. Room was clean but had water leaking from toilet.

Family_with_children

8/10

Excellent

28 Mar 2026

Lisa

Breakfast was was warm and good except for Saturday. Only cold options were offered

Partner

8/10

Excellent

26 Mar 2026

Shawn

Near Riverwalk...very clean

6/10

Pleasant

26 Mar 2026

Desirae

The room itself was clean and comfy, but the halls, lobby, and pool area always felt cluttered and dirty.

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

Stephanie

Clean room, great breakfast

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Amanda

Stayed for a mini vacation to get away from DFW for a few nights. We got a huge corner room on the fifth floor. We took advantage of the pool, it was nice and clean. My husband took advantage of the breakfast buffet and was very happy with it. The coffee machines are a super nice touch.The hotel was packed but the gentleman checking us in was polite and explained everything we needed to know and had us checked-in in 5 minutes. This is an old build that was remodeled into a hotel. We were startled on our first night when we realized the hotel is on local ghost tours. No ghostly events happen.

Partner

10/10

Exceptional

24 Mar 2026

Barbara

The hotel is in a historic building so the outside is older and the rooms were smaller; however, the comfort and service were as good as it gets. Ivette at the front desk allowed us to check in early, and we were grateful because we had a very early flight. The beds and pillows were very comfortable. One of the best aspects was the daily breakfast - cheesy omelets, biscuits and gravy, freshly ground and brewed coffee. The location was about 5 blocks to the riverwalk, two blocks from the historic Mexican market and one block from the Spanish governor's palace. I found this hotel to be a great value.

8/10

Excellent

24 Mar 2026

Sylvia

Clean room and comfortable bed

Family_with_children

10/10

Exceptional

22 Mar 2026

Debbie

Cle

4/10

Poor

21 Mar 2026

Debra

I was very disappointed with this hotel. Many things were not working. 1st when we got here the AC in the room wasn't working so they changed our room, ok that was fine but the elevator is at the very back of the building and our room was at the very front, ok that was fine. Why they don't have another elevator or wld have at least built the elevator in the middle 🤔. 2nd u pay $20 dollars a day for parking and they let u borrow the badge to get in and out but u have to bring it back immediately, talk about inconvenient. 3rd after swimming we wanted to wash & dry our bathing suits, dryer was not working. 4th I wanted ice for our drinks, couldn't find the ice machine on our floor, went downstairs to ask front desk she said it was on 2nd floor, ok get there....u guessed it, broken. She could have at least told me and saved me a trip..And to top it all off in the morning for breakfast we didn't get a hot breakfast bc supposedly the ovens were broken....come on, really? Never staying here again. The only thing good about this place was location.

Family_with_children

8/10

Excellent

21 Mar 2026

Anmarie

We came in earlier than expected on Thursday and the front desk girl was amazing! She allowed for a 1230pm check out on Saturday for us and had coffee and breakfast on a Friday morning. Saturday morning a completely different situation. We can down at 845am and no hot breakfast. All she would say is they’ll have hot breakfast tomorrow. I book hotels based on whether they offer breakfast or not. She wouldn’t explain. There were quite a few people really upset due to no breakfast. We were told 730-10am. Quite disappointing since our day was planned around eating before we left hotel.

Family

8/10

Excellent

18 Mar 2026

Cherie

Everything I needed within walking distance. Had some difficulty with the card reader in and out of the allotted parking otherwise enjoyable stay.

Partner

8/10

Excellent

18 Mar 2026

Kyongmi

It is very clean and close down town , but
Water didn’t drain well in the bathroom

Friends_and_family Family

8/10

Excellent

17 Mar 2026

Anna

Short walk to the Riverwalk

8/10

Excellent

16 Mar 2026

Luisa

Make sone type of entrance from parking lot to hotel had to go around in front of dominoes and restaurant to get to front of hotel. If you are going to charge 20 per night it needs to be more convenient.

Family

6/10

Pleasant

14 Mar 2026

Donald M

Room was small, bed was soft, staff was friendly
Breakfast was good

Partner

8/10

Excellent

14 Mar 2026

Colleen

Older hotel but great location

10/10

Exceptional

13 Mar 2026

Traci

Clean rooms, friendly staff, and just a block from the River Walk.

Friends_and_family Family

10/10

Exceptional

12 Mar 2026

Eleazar

Clean room

Friends

10/10

Exceptional

12 Mar 2026

denise

Very good location - close to market and to Reiver Walk

8/10

Excellent

11 Mar 2026

Melissa

The hotel was in walking distance of the RiverWalk which was nice. Parking was hard and I wish I had known about it sooner. The spots in the hotel were super tight so we had to park around the corner which I wasn't a huge fan of.

Family_with_children

8/10

Excellent

11 Mar 2026

Raul

A bit of an older property but has been kept clean. Check in was easy. Parking was a bit confusing. Compact. I was able to get a space but not sure where I would’ve had to park if I didn’t get the front. Close to the riverwalk.

Leisure Self

6/10

Pleasant

09 Mar 2026

Luis Gabriel

Regular

10/10

Exceptional

08 Mar 2026

Tanya

Location is very close to Riverwalk and downtown. Room was very clean and air conditioner worked well. Free breakfast was good.

Friends_and_family Family

8/10

Excellent

05 Mar 2026

Daniel

Room was very nice; appears to have been recently renovated. Breakfast was good with nice variety of items but vinyl furnishings in lobby breakfast area were quite worn and in need of repair. For this reason I’d rate the hotel at a 7.8 overall.

6/10

Pleasant

02 Mar 2026

Walter

There was no hot tub.

Partner

10/10

Exceptional

01 Mar 2026

Shuntea

It was ok

Partner

10/10

Exceptional

01 Mar 2026

Jennifer

Clean and convenient

8/10

Excellent

01 Mar 2026

Kathleen

Location is great overall, walking distance to restaurants and Riverwalk. 7 Eleven is right around the corner 5 minute walk from Hotel for late night snacks or some small forgotten travel amenities. Parking is not free. It’s $20 a night. Parking is around the corner from hotel, which was not an issue for me, but could be an inconvenience to others. Overall hotel is not bad for its location.

8/10

Excellent

01 Mar 2026

Andreya

Close to everything including the river walk. Breakfast was really good and the staff were friendly and the rooms were very nice

Partner

8/10

Excellent

28 Feb 2026

David

Staff was nice and friendly. A bit outdated, needs some renovations. Nothing fancy, was here for the the San Antonio Rodeo (Ludacris concert) and the stay did what it was supposed to do.

Self

8/10

Excellent

27 Feb 2026

Lisa

Staff was very helpful and courteous

Partner

8/10

Excellent

26 Feb 2026

Mary

The rooms were clean and comfortable.

8/10

Excellent

25 Feb 2026

JIM

Clean room. Good bfast. Difficult entrance. Elev ok

10/10

Exceptional

25 Feb 2026

Kimberly

Clean room , friendly staff, conveniently located to Riverwalk

Partner

6/10

Pleasant

24 Feb 2026

Melissa

Parking fee is not included in price of room, charged per car daily. Staff was nice.

10/10

Exceptional

24 Feb 2026

Carrie

Very nice hotel. Clean room, comfy beds, friendly staff. $25 parking per night.

Partner

6/10

Pleasant

23 Feb 2026

Elizabeth A.

You get the bare minimum. Sketchy location. Off site parking ($20 a night), which is particularly unnerving because of the quality of the location. Friendly staff.

Self

10/10

Exceptional

23 Feb 2026

Helen

Staff greeted us during check in, and the room was very clean.

Partner

2/10

Poor

22 Feb 2026

Yessica

Reception guy was poor energy. Parking is terrible since its behind the hotel and no easy acces but have to go around the street. It was raining. The key the guy gave us to park was not working. We had to pay twice. Than the ac was not working well. The room was hot.

Partner

6/10

Pleasant

22 Feb 2026

Corinne S

The room was decent. Clean, comfortable. A little bit “tired” in appearance.
The staff were great.
The breakfast was busy, space is small but food was very good.
Areas of the hotel were not tidy eg. utility room, door was left open all weekend and room was messy. The back entrance you had to walk through a garbage area. Felt like it should not be for guests but it was an entrance way.

6/10

Pleasant

22 Feb 2026

kesha

The photos are not the real photos of the hotel. There was no hot tub.

You have to pay for parking and that is no where advertised. They charge more through the hotel than the actual parking lot. They charge 20.00 a day and it’s 10.00 at the garage.

The kitchen is very small and they did not have hot food ready at 7am

Family

10/10

Exceptional

20 Feb 2026

Robert

Breakfast and room employees were kind.

Partner

10/10

Exceptional

20 Feb 2026

LOUISE

Nice breakfast

10/10

Exceptional

18 Feb 2026

Keith

Rooms clean. Staff were awesome. Close to everything we wanted to do.

Partner

10/10

Exceptional

17 Feb 2026

Salo

Excellent

Family

6/10

Pleasant

17 Feb 2026

Lupe

The room was good the only problem was the shower kept dripping and housekeeping only clean my room one time out of the three days I was there and if you get a room here there is no parking we had to park down the street at a parking lot and the hotel charged us 20 bucks a day to use their parking

Partner

8/10

Excellent

16 Feb 2026

Susan

Room was clean

Friends_and_family Friends

8/10

Excellent

16 Feb 2026

Stephen

Paid parking.

Leisure Family_with_children

4/10

Poor

15 Feb 2026

Kent

Parking lot is around the block in the back. Not $20 a Night value. The loading was blocked out luggage as we arrived. Parking was almost non existent. If you had any dissability this is not for you. The claim on river is not so much. It is on a section of river, not on the area of intersest. Parking is not gated, it has lift gates and wide open. The luggage carts are small and almost usless. The cook was reachinh in oven to turn the omelets over by hand instead of using gloves. Felt it was a good hotel, definitely not the price value.

Leisure Partner

6/10

Pleasant

14 Feb 2026

Nicole

The room wasn't in great condition. The walls and ceilings are peeling. We stayed on the first floor. I peaked into a second floor room and the condition was much better. The room however was clean. The bathroom was not clean.there was mold in the corner, broken tiles around the baseboards and the shower stunk of mildew because of a dirty shower curtain. There's no vent in the bathroom so moisture can't escape. I know it's a historic building but there's no excuse for dirtiness.

Friends_and_family Family

4/10

Poor

11 Feb 2026

Sonia

The breakfast was terrible. The omelette went into trash after one bite. Also, the heat(thermostat) in room did not work. Be prepared to pay $21 plus parking fee that is not onsite. Will not stay here again.

2/10

Poor

10 Feb 2026

Eberardo

A/C was not working properly and felt hot throughout the night. Also parking is not convenient, had to park my own car a block and half in a parking garage. Would’ve been nice to have valet service since we get charged for parking.

Leisure Family_with_children

2/10

Poor

09 Feb 2026

Linda

The rooms are neglected the walls are paper thin and the place is super unkept, all that aside you have to pay $20 daily for parking since there is no onsite parking, the staff is not very friendly and the general check-in area is fulthyy

Leisure Partner

10/10

Exceptional

06 Feb 2026

Dina

Convenient location.
Staff was great. I arrived early and they held onto my luggage. A hot breakfast was served daily and it was very good.

6/10

Pleasant

05 Feb 2026

Julia

I understand that I booked a hotel that cost less than most in the area so I did not expect a glamorous hotel. However, it seems like there were a few things that could be done to give a better impression. Very cluttered check-in area. Room looks like it needs a deep cleaning. Staff was pleasant which helped this day. Food was typical for this level of hotel.

Leisure Partner

10/10

Exceptional

05 Feb 2026

Aaron

The room was superb, much bigger than what we were expecting, spotless and well appointed.
The staff was very friendly and helpful!

10/10

Exceptional

03 Feb 2026

Michelle

Room was clean, staff were helpful, didn't hear any of our neighbors, and we enjoyed the breakfast. overall great stay.

Leisure Partner

10/10

Exceptional

03 Feb 2026

Stan

Staff was helpful and courteous

8/10

Excellent

01 Feb 2026

Cesar

Hotel, room, price, and location was great but the service at the front desk, was very rude and acted like they didnt want to be there. Other than that it was a great hotel.

10/10

Exceptional

31 Jan 2026

freddy

Staff

10/10

Exceptional

29 Jan 2026

Elaine

Large room, great breakfast, clean, good location

8/10

Excellent

27 Jan 2026

dee

yes

Self

6/10

Pleasant

26 Jan 2026

David

The room and staff were great. I didn’t particularly like the parking situation and the access to the hotel was on a narrow one way street that wasn’t well lighted. Thats why the site lost a star.

Leisure Family_with_children

4/10

Poor

24 Jan 2026

eugene

Alarm clock went off at 6am with loud music. It was hard to turn off and couldn’t be unplugged. Tv had no signal message. Called desk and mgr came up. He messed with the clock, but couldn’t turn off the alarm setting, but said he turned the volume off- the buzzer went off the next must 6anywsy. He said wire off tv and he’d get maintenance, but no one came.

Friends_and_family Family

6/10

Pleasant

24 Jan 2026

Felicia

The staff on Saturday evening could’ve been nicer the morning staff on Sunday was good but the evening service was bad. Had to wait on breakfast on Monday morning because they ran out overall it was OK but it could be better.

Friends_and_family Friends

8/10

Excellent

23 Jan 2026

Zhi

Hotel is kind of old but clean

Leisure

10/10

Exceptional

23 Jan 2026

Caroline

We arived a little early, but were still able to check in. Staff was very friendly. Room was very clean.

Leisure Partner

6/10

Pleasant

20 Jan 2026

Jose

Unfortunately, the hotel does not meet ADA accessibility needs. The front entrance consists solely of steps with no ramp, and there is no on-site parking. Parking is located around the block, which presents additional challenges for guests with mobility limitations.

Leisure Partner

6/10

Pleasant

19 Jan 2026

Nicholas

You have to walk around the block to get to the parking. Not only you have to walk around the block, but they charge for that inconvenient parking.

Leisure Family_with_children

6/10

Pleasant

11 Jan 2026

Michael

No on property parking

Partner

8/10

Excellent

09 Jan 2026

Alejandro

It was very clean, good price and the location was conveniently close to the river walk. Nice staff!

Leisure Partner

6/10

Pleasant

08 Jan 2026

nat

the room was good, but we had trouble adjusting the A/C- it stayed at 65 F all night and we did not sleep well. The breakfast was great. Parking was around the corner and was an extra fee. The stay was fine.

Leisure Family_with_children

10/10

Exceptional

04 Jan 2026

Lakisha

The room was cozy, comfortable and the hotel staff was pleasant.

Leisure Partner

2/10

Poor

04 Jan 2026

ANIL

no parking on site , worst break fast

Leisure Family_with_children

8/10

Excellent

02 Jan 2026

Merry

The hotel was very nice overall. The only issue was with the breakfast area — it is too small for the number of guests at the same time, and there wasn’t enough food prepared or brought out fast enough, so the food ran out and there was no more available.
Other than that, the hotel is very clean, very well maintained, and the staff is very friendly. The only area that really needs improvement is the breakfast service.

Friends_and_family Family

10/10

Exceptional

31 Dec 2025

Grandon

Great breakfast and clean comfy room

Friends_and_family Family

10/10

Exceptional

31 Dec 2025

ruth

Staff was very nice that the reception desk. Breakfast ok. The lady kept telling us she was closing every two min. Felt stressed.