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9.0/10Excellent1,000 Reviews
Cleanliness9.2/10 9.2
Service9.0/10 9.0
Comfort8.8/10 8.8
Condition8.8/10 8.8
Location9.0/10 9.0
Neighborhood8.8/10 8.8
Quality9.0/10 9.0
Value9.0/10 9.0
Amenities8.2/10 8.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Havana
Housed in a historic 1914 building, Hotel Havana is situated on the quiet Museum Reach of San Antonio's River Walk. This boutique hotel showcases Mediterranean Revival architecture and a Pan-Latin style, with a candlelit Havana Bar on-site for drinks. The property is pet-friendly and provides on-site parking.
Its 27 guest rooms are individually styled with antique furniture, vintage artwork, and original pine floors. Each room includes complimentary Wi-Fi, a flat-screen television, and a refrigerator with a minibar.
Located next to the Tobin Center for the Performing Arts, the hotel is within a five-minute walk of the main River Walk.
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With a stay at Hotel Havana in San Antonio (Downtown San Antonio), you'll be steps from San Antonio River and 8 minutes by foot from River Walk. This hotel is 0.5 mi (0.9 km) from Alamo and 0.9 mi (1.4 km) from Henry B. González Convention Center.
Make yourself at home in one of the 27 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Conveniences include ceiling fans, as well as phones with free local calls. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
18
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Optional fees
- Self parking fee: USD 25 per night
- Pet fee: USD 25 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
San Antonio River
0.1 km / 0.1 mi
Tobin Center for the Performing Arts
0.2 km / 0.1 mi
Travis Park
0.2 km / 0.2 mi
St. Mark's Episcopal Church
0.3 km / 0.2 mi
Buckhorn Saloon and Museum
0.5 km / 0.3 mi
Charline McCombs Empire Theatre
0.7 km / 0.4 mi
River Walk
0.7 km / 0.4 mi
Guinness World Records Museum
0.7 km / 0.4 mi
Aztec Theater
0.8 km / 0.5 mi
Ripley's Believe It or Not!
0.8 km / 0.5 mi
Alamo
0.9 km / 0.5 mi
San Antonio Convention & Visitors Bureau
0.9 km / 0.6 mi
Briscoe Western Art Museum
1 km / 0.6 mi
San Fernando De Bexar Cathedral
1.1 km / 0.7 mi
Cathedral of San Fernando
1.1 km / 0.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 27
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Bicycle hire service
- Multilingual staff
- Lift access
- Shop
- Garden
- Terrace
Show 6 more facilities & services
- Concierge
- Luggage room
- Bar
- Restaurant
- Conference room
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Hotel Havana
100
reviews shown
Santiago D.
It was okay
Aubrie
A beautiful historical hotel. Staff was so friendly and helpful. LOVED the style of the hotel. Located in a quiet part of town overlooking the river.
Cheng
The style of this vintage Mexican hotel is good. Have nice and indie vibe. However, the staff there are dumb, they are lack of management. During our stay, me and my boyfriend were doing things happily on bed and one of their staff used key to open our door directly walked in without any knocking and noticing which scared us badly. And the front desk explained the room service entered the wrong room by mistake and don’t know where is the right room??! If they have room secured lock that would be better, but they are quite old fashioned and unfortunately I don’t feel safe at all. Very uncomfortable psychologically.
donna
It was a very good stay. Staff was friendly and helpful.
Mycal
It's very old but there's no way to get into contact with anyone for reservations or the front desk. I've been attempting to call for 2 days and it's just robots and robots. Very unnecessary.
Marco
Friendly staff and beautiful room.
Jennifer
Beautiful, historic hotel! The staff was super friendly and helpful! It’s in a quiet part of the Riverwalk, limited dining options within walking distance, but I would definitely stay here again!
miguel
Not worth it.
Did not disclose prior that bar was taken down and not operation. Provided two drinks vouchers for the mini bar yet still charged me.
Teresa
Love it!
We’ve made it a habit to come any special occasion!! The pent house is a little pricey, but worth the cost.
Verified traveler
Quaint, comfy, friendly, pricey
Quaint, with a classic lobby, squeaky floorboards, and doors that don't quite fit the doorframes. Leans heavily on its theme, nominally a hotel in Cuba, and the run down furniture and old school appliances help to see that vibe. It does highlight why some advances were made since that time: the light is warm but dim, the sink is small, the bed squeaks. I visited while both restaurant and bar were under renovation, so they may add some needed amenities. The staff were very friendly and helpful. My rate was reasonable (discounted for the lack of restaurant/bar, maybe) so i cant complain, but if i had paid full rack rate, i think I'd feel less sanguine.
kimberly d
THE ROBE WAS GREAT!
Verified traveler
Just ok
Really nothing more than just a room. Price was not any cheaper than a full service hotel in a better part of town. The bar and the restaurant were both allegedly undergoing renovation so really no services here other than your room.
Amy
Bathroom was a little dirty. Coffee was not available in the morning, morning front desk clerk was not attentive. Other than those details, a charming hotel room with a lovely balcony, and close to the River walk.
Louisa
Bar and Restaurant closed indefinitely
No restaurant, no breakfast options on site, and the bar is closed indefinitely. This is my second time at this property and I was so disappointed to discover that it had been bought out by a larger company. A lot of the personal touches were missing and the Mojito Bar was one of the coooles bars in SA. The staff are still great and it’s still a beautiful building.
Hilda
Historic building with comfort
Beautiful historic hotel! We had a corner room with lots of natural light and tall ceilings. Bed was comfortable and bathroom was clean. Liked the full fridge to keep snacks during our stay.
Riley
A great stay. Parking isn't included in some packages, as it states that it is on Expedia, but other than that a good experience.
Maria
Great bed.
Susan
Great stay. Would caution about reserving the Grand Suite. The entry hall is directly behind the bed. Expect creaky floor and elevator noise into the night. Beautiful suite! Comfortable bed.Great stay!
Erika
A bit expensive for what it is but great location with lots of charm!
Julie
Came up for a Bridal Shoot for my daughter and I to stay here and get ready. Ordered Mimosa's for two that was supposed to be beautifully set up for $55; instead the ingredients stuck in the fridge (ok fine) with no chiller left in the room and I was charged $193 after I checked out ofcourse. I tried calling, emailing and customer support and nothing. This is unacceptable.
Jennifer
Hotel was very clean, thoughtfully on theme with many amenities, and quiet.
Fernando
The ambiance of a uniquely old hotel.
Amanda
Beautiful hotel with charming character. Great location. Unique furnishings and decor. Lovely restaurant with delicious food and cocktails.
Sheila
Property was located in a quiet stretch of the Riverwalk. It was an easy walk to the center of everything, but you didn't have the craziness and chaos that exists in the central riverwalk area. At night we sat on the hotel porch, drank wine, and relaxed in relative silence. It was lovely. My only issue with the room was that it had no chair to sit and relax, you only had the bed.
Damion
Thin walls
Bridgette
My favorite place!
Darren
.
Molly
Restaurant closed for private party so no dinner or breakfast or river-side beverages. Major bummer. Room was dirty and the whole room kept shaking every 20 minutes - not sure why, maybe a train kept passing by? Told me they were charging me $100 for incidentals, then they tried to put $200 on my credit card, I spoke up, then they put $110 on my credit card. Been a long time guest at the Hotel Havana --- sad to see it's not doing very well. Hesitant to return or recommend it to anyone.
Melissa
We've stayed here multiple times and love that ever room is unique. The penthouse though.... amazing!!
Myles
Submitting a low review on experience because there wasn't anything accommodating or a notice about the fiesta parade. I couldn't check in for 5 hours/midnight.
The staff member Adrian was the only good staff member though and she was a sweetheart.
The staff member Adrian was the only good staff member though and she was a sweetheart.
Bruce
Charming and memorable
This was an adorable and charming hotel. You felt transported as you entered and were greeted with the smell of wood and leather, so pleasant. The room was equally charming with the four poster bed cute fridge and beautiful wood floors, which did creak when you walked on them. The shared porch was a nice touch. Easy access to the river. Which is so fun at night.
Theodore
Disappointing Hotel
Very disappointed in this hotel. Was expecting a nice hotel based on ratings but this is a small very old building that used to be (according to the front desk) an apartment building. By the looks it is probably over a hundred years old with old creaky wooden floors, old unmatched furnishings, a bed whose mattresses were so high we had to literally carry a chair from the small living room and place it beside the bed for my wife to climb up on it. Ridiculous! Bathroom was small with old free-standing sink with no place to put toiletries except on the floor.
To add to it all when entering this property there is only a one lane driveway that goes past a small porte-cochere where a set of concrete stairs lead to an unmarked side entrance. Since the drive is only one lane wide cars back up in both directions waiting to try to get through while we unloaded and hauled our luggage up the stairs. Again, ridiculous set up. Then when checking in we inquired about the hotel restaurant that was advertised and learned that it was in the back of the building but didn't open until Wednesday (this was a Monday). Then when asked where to park we were directed to a small lot next to the hotel which was obviously part of the property. Upon checking out we discovered that we were charged $25 to use their lot without being disclosed.
My recommendation is to not waste your time and money on this old building that has nothing good to offer.
To add to it all when entering this property there is only a one lane driveway that goes past a small porte-cochere where a set of concrete stairs lead to an unmarked side entrance. Since the drive is only one lane wide cars back up in both directions waiting to try to get through while we unloaded and hauled our luggage up the stairs. Again, ridiculous set up. Then when checking in we inquired about the hotel restaurant that was advertised and learned that it was in the back of the building but didn't open until Wednesday (this was a Monday). Then when asked where to park we were directed to a small lot next to the hotel which was obviously part of the property. Upon checking out we discovered that we were charged $25 to use their lot without being disclosed.
My recommendation is to not waste your time and money on this old building that has nothing good to offer.
Kerrie
Beautiful and quaint but very noisy
Frank
We were disappointed that the bar and restaurant were closed again so no dining options, our room did not offer a desk and chair or any seating options other than the bed, the tv was very small and the floors were sticky.
Geralyn
Wonderful stay. Would definitely recommend.
Christine
Charming
Lovely hotel! Wonderful restaurant!
Michael
The hotel is really beautifully appointed. There’s a really nice charm about it. Reception was very nice. Coffee in the morning was awesome. Very good coffee! What kind do you use by the way? We had brunch at Ocho and the food was so delicious! That was comfortable Room was clean. Very walkable to downtown San Antonio and the Riverwalk. We’ll definitely stay here again!
Amber
Favorite place to stay in San Antonio
Carol
Cute, historic & maybe haunted!?!
Super cute historic hotel right on the river walk in a central location. Pet friendly. Historic so not super spanking new but comfortable & serviceable. Lovely common spaces including outdoor balconies & courtyard. Had nice cocktails at Ocho.
Great ambience. Lovely staff.
Great ambience. Lovely staff.
Randal
Great place to stay if you are going to the Tobin Center. It is right next door. The service was great.
Maria Del Pilar
First time there. It was lovely and convenient, near the river walk and the Majestic Theather. I was there for a concert that night. Will keep this place in mind next time I'm there and would absolutely recommend it!
angela
I’ve always loved this hotel but I think it’s time for a refresh. Upon arrival there were people sleeping behind the hotel. We arrived early but the little bar didn’t open until 6 .the rooms just seem tired. The bath vanity was warped and had water damage in the side . The old furniture used to seem quirky and kitschy but now seems just worn out. Probably won’t stay here again unless they refresh. C’mon Hotel Havana you used to be the darling of San Antonio!
Riaro
Lovely Shabby Chic
Charming, shabby chic. No bellman. Comfortable beds. Lighting is very dim throughout, even in the room itself. The restaurant is lovely, but they did not have our reservation and were not very helpful about it. Some of the tables are tiny!
Michelle
The location is great and walkable to downtown, the Pearl district and Pullman Market. While the room was nice and quite large, it was located beside a main door and so we could hear that each time given it’s an older building.
Oscar
Very quiet and clean
Abigail
I loved the property! The pink fridge, colorful Havana robe and art were a great touch. The bed was also super comfy that it led me to extend my reservation with the hotel another night. I will be back!
Sara
Nice clean hotel with character. We really liked its location on the riverwalk without being close to the busy areas which let us enjoy the beauty of the riverwalk. The parking was also very convenient.
Drew
Just checking in but, Love this hotel and it’s certainly charming. Check in was a little cold, but went smoothly. Thanks all.
Wendy
This hotel is absolutely adorable! Close to dining, shopping and entertainment. We would highly recommend this hotel. We will definitely be returning.
Shalena
Nice stay
I had a great stay in this historic hotel. I enjoyed the room. A few other things to note...The parking lot was tight. There was a strong perfumy scent in the lobby. The coffee in the morning was good.
Kristopher
Loved it. Charming. Darling. Very fun.
K
Obsessed with this hotel! So cute and great staff. I love all of the bunk house properties but this is my favorite so far!
Jeff
Really beautiful dark wood interior traditional hotel w rooms looking out on SA riverwalk. We loved that it was right next to the Tobin Center where we were seeing a show and the restaurant (Ocho) was a great bonus. The Mimosa package was a nice option. Only suggestion we have is to add in room coffee maker. We will definitely visit again particularly when we go to shows at the Tobin Center.
Andréa
I chose this property, in part, because it offered EV chargers. Both were out of order upon our arrival, so they didn't charge us for parking.
Also, the bar and restaurant advertised were closed. Room service was available and delivered in Styrofoam containers; there's better presentation at a Holiday Inn Express .
All street traffic – as well as humans conversing on the street – could be heard from the second floor. Also heard from our room: every move of the guests in neighboring rooms; another guest woke us up at 2 a.m.
And at one point the side entrance was locked and the hotel staffed could not open it. This meant exiting the front of the hotel through the enormous iron gates, onto the public sidewalk, through the parking lot, and back again to retrieve anything from the car.
Also, only 6 neatly folded tissues were provided in the bathroom. We had to bring in our tissue box from the car.
This was not a practical, convenient, peaceful or relaxing stay.
The hotel's only positive is that it is near the Riverwalk.
Also, the bar and restaurant advertised were closed. Room service was available and delivered in Styrofoam containers; there's better presentation at a Holiday Inn Express .
All street traffic – as well as humans conversing on the street – could be heard from the second floor. Also heard from our room: every move of the guests in neighboring rooms; another guest woke us up at 2 a.m.
And at one point the side entrance was locked and the hotel staffed could not open it. This meant exiting the front of the hotel through the enormous iron gates, onto the public sidewalk, through the parking lot, and back again to retrieve anything from the car.
Also, only 6 neatly folded tissues were provided in the bathroom. We had to bring in our tissue box from the car.
This was not a practical, convenient, peaceful or relaxing stay.
The hotel's only positive is that it is near the Riverwalk.
Cheryl
The hotel was about a 30 minute walk to the Pearl and 10 minutes to downtown. The room was noisy from traffic on Saturday night and the wi-fi was hard to get on. The bed was comfortable but the bathroom had cracked tile on the floor and needed updating. I would rate it as average overall.
Debra
Unique hotel close to venue and downtown
Thomas
Love this spot. A few blocks off the main river walk area. Very historic and charming hotel. Rustic hardwood floors, iron beds, etc. So much character. Super friendly staff to top it off.
Evert
Beautiful hotel with proximity to many places in the Riverwalk area. Service, hospitality, and style are on point. Totally recommend it.
Yoel
Looks on the site deceiving
Parking is terrible and tight. They use their best room for pictures on the site. River walk is diwn the path a 30 min walk, site says 1 min. Restaurant over priced for the quality of food.
Kimberly
Amazing but there was a wedding that was really noisy and took all the parking this small hotel.
Megan
Loved that it was a unique older small hotel. The room was beautifully styled. Just a little disappointed that I couldn’t get in my room until 4pm. Check in was supposed to be at 3pm. Bar closed. Restaurant limited hours. I wasn’t able to enjoy my VIP perk of a free drink. I suggest let the free drink be something from the fridge in the room if bar and restaurant are closed. Staff were friendly. I would stay again.
Jessica
It's definitely like staying in a piece if history. But the property is very well maintained and the beds super comfortable!
Christina
I like the old house feel.
SIbel
This is a really neat hotel - the room was super quiet and comfortable. It is not a business hotel - and WiFi did not work anywhere in the hotel .
DOUGLAS
Does feel like you are in another country once you walk in the doors. Like 27 rooms well appointed and quiet. AC works GREAT. Enjoyed the attached Ocho restaurant and LOVED the speakeasy bar in the basement. Very Quiet.
Avery
Place is haunted and very creepy
Charlie
It is kinda funky. Restaurant is Cuban, so be prepared for unusual food. Bar downstairs is great, but does not open until 6. Parking is a problem for oversized vehicles. Suites are not really suite rooms. Not comfortable seating etc.......and to watch TV you have to be in bed. We still like it and keep going back.
Glenn
It is a beautiful older hotel with lots of character
Olivia
Hotel Havana is lovely. I really enjoyed my stay there and felt at home. River walk access is directly across the street and the onsite restaurant is great too.
Amy
This hotel is adjacent to the amazing Riverwalk and is beautifully and faithfully restored, with an incredibly pleasant and helpful staff. Simply the most comfortable bed EVER encountered in a hotel. ..Only addition I would wish for would be a way to have coffee or tea in the evening, but otherwise a sublime experience.
Lesa
Lovely
Love this place. We stay here whenever we're in San Antonio. It's like your Cuban grandmother's well maintained historic home - but with a cool, artsy vibe too. Hotel staff is so nice here and will accommodate you however they can.
Cherylynne
Perfect combo of old and new
My daughters and I went on a girls trip. We loved the hotel because of the old atmosphere with modern comfort. Beautiful old wood, creaky stairs, an old warped mirror in the hall but with a great mattress, and very nice towels. Everyone was welcoming and helpful. The basic coffee service in the morning only had powder creamer, but the coffee itself was very good.
Cathy
Check in process was great and the food was excellent. Drinks as well
Verified traveler
Pleasant experience!
The room was beautiful as well as the hotel itself. The front desk person was friendly and personable.
It was wonderful to have the a/c on before I arrived, especially since it was a very hot summer day. I would stay again
It was wonderful to have the a/c on before I arrived, especially since it was a very hot summer day. I would stay again
Juanita
From the moment of arrival it looked nothing like the pictures, and extra added cost after arrival
Kathryn
Good vibrations in old Havana spitit haus
Lovely get away to old Havana in the heart of San Antonio … it was very comfortable … like a cozy home away from my own … good bye to Summer hello to a spirited Fall … great vib !
Dane
We stayed at Hotel Havana while in San Antonio for a reunion and had an amazing experience! We loved the building's architecture and the cool decor. The staff was friendly and helpful. Ocho was absolutely wonderful and we really liked the Havana Bar. The whole place has an awesome vibe. We would definitely stay again!
Rebecca
Hotel Heaven
This was a hotel stay that I'll never forget. It was the most beautiful place I've ever been. The second you walk in the door and the beautiful scent hits you I was engulfed in tranquility. It was so beautifully decorated and really spoke to my aesthetic. Our room was so comfortable and the bathroom was so cool! We had the Hemingway Suite and it was worth every penny. In the morning I went out and sat on the balcony and enjoyed soaking up the sun and hearing the river going by. Some people complain that you can hear everything happening in the hotel but to me I felt like that was part of the charm. It's a 100-year-old building! I liked all the creaky wood footsteps you could hear mixed with echoes of laughter. The bed was so comfortable I had to ask what it was and yes, I did order one for myself for my home. The young men at the front desk was so lovely and kind and helped with any and everything I needed. I honestly can't stop thinking about this place and how badly I want to go back. I'm already planning my birthday next year so I have a reason to come back down to San Antonio and enjoy this extraordinary place. Cool little bonus was at check in they give you free little mini Topo Chico's!
Jennifer
Good stay
It was a nice stay. Enjoyed ourself.
Sheri
Unique hotel
Rebecca
Loved the low pet rate and even the convenience of providing pet food bowls
Damon
Great Service!!
Lorie
little bit of Cuba in Texas, beautiful hotel.
a beautiful hotel with so much history, when we were checking in a couple stated they were there for a haunted pod cast, did not know the history of the spirits. we only experienced lights flickering but from what i heard the activity is in the pent house floor. this is a much stay, wonderful customer service, exquisite restaurant and ambiance, and rooms exceptionally clean and comfy. great getaway or in our case anniversary weekend.
Joshua
We really enjoyed our stay, the staff were amazing. We will definitely be staying again. Thank you all
Rebekah
This is such a beautiful hotel with lots of San Antonio charm. It was so fun to just walk around and see all of the details on the property. Its also in the perfect location.
Stephania
Such a beautifully unique hotel!! And the staff were super friendly and welcoming. We will definitely be coming back here.
Angeline
The ambience is all what you could hope for. Basement speakeasy is a mood -and the entire hotel will transport you to a liminal place in time. Wooden shutters on the windows and good quality snacks seal the deal on the charming room. Can’t wait to go back! Oh and the OCHO restaurant? Amazing food. Like seriously amazing
Jayson
Very nice retro hotel, bed was super comfortable. Loved the vibe and the staff was great!
Woodrow
We had an awesome stay. Place is perfect. It’s far enough from the crazy busy areas of the river walk that you don't even notice all the kaos with people and traffic.
marc
Right on the river. Hotel had a cool fibe. Beds were to hard for my liking but everyone’s different.
Aimee
Great Place to Access Downtown SA
Great location and I really enjoyed the vibe of the place.
Michel
Enjoyed our stay
Misty
Unique historic home, great front desk staff, excellent restaurant on site!!
Sarah
Ghost vibes without the ghost. Pink fridge quirky and cute. Hotel restaurant one of my top 10 margaritas. Best shower ever. Great stay.
Eda
This is a FANTASTIC HOTEL! The employees are friendly and the place is like stepping back into old Cuba. The auditorium next door always has something wonderful going on. Or one of our favorites is going to the rooftop seating and watching old cartoons on the wall. It’s on the tail of the river walk and close to the downtown area with a nice little in and out without the downtown traffic once you get familiar with the area. We love staying in different rooms each time and we’ve stayed in four different beautiful rooms. I Highly recommend for a wonderful experience and I didn’t even mention the 5 Star Restaurant Ocho. Cheers
Linda
Close to river walk.
Didn’t like having to pay a fee to park the car.
Didn’t like having to pay a fee to park the car.
Elizabeth
Staycation
Justin was the absolute best! He knows amazing customer service. We had a great time. The old world charm was just as I expected. Bathrooms definitely need an update. While I did not really enjoy the food at Ocho the drinks were perfect. I woyld stay here again. Great location on the less traveled path of the Riverwalk.
Thanh
Can't say enough nice things.
I love this hotel. The vibe is laid back, it's in a great location, the restaurant behind it is delicious. I felt welcomed as soon as i walked in the door. It's my favorite place to stay when i work in san antonio.
Bonnie
Our room was not ready at checkin when we really needed it, as we were only in for one night and needed to prepare for our event. The restaurant was not open and the staff gave poor support around helping us find some food, and they were unwilling to give us an hour of grace on check-out time even though they did not have our room ready for an hour at check-in. This is a funky hotel, and I supported the original vision for it and the initial creation of it, I understand they are now under new ownership. I would never stay there again based on the attitude and service of the staff and their unwillingness to make it right.
Sara
It was a pleasure to stay is your historic hotel.
Location & surroundings
Hotel Havana
1015 Navarro Street, San Antonio, United States
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Hotel Havana
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